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Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Team Lead, Sales Service Delivery - Temporary

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for Automation Testing and thrive in a fast-paced environment, this could be the right opportunity for you.Who They AreFounded in 2010, our client is an established GameTech company operating in Europe, the Americas, and ROW countries (Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and 1200+ employees across all countries of operation. They are committed to staying at the forefront of technological advancements, continually pushing boundaries and delivering seamless entertainment and online gaming experiences to their rapidly expanding customer base.Why our clientAt our client’s, you are empowered to excel, prioritising growth through listening and learning as part of a group of forward-thinkers and doers continuously adapting to new challenges. They are equally committed to fostering a positive, inclusive, and supportive workplace culture that empowers every individual to thrive.Join them, and you will be part of a team of over 1,200 people worldwide that values collaboration, innovation, and personal growth.What You Will Work On<ul><li>Develop and apply testing processes for new and existing products to meet their needs</li><li>Develop &amp; execute exploratory and automated tests to ensure product quality</li><li>Design and implement tests, debugging and defining corrective actions</li><li>Be involved with the design &amp; development of their testing framework</li><li>Understand the task at hand and propose the best testing approach for the circumstance</li><li>Support stakeholders with manual testing when necessary</li><li>Report and track bugs</li></ul>What You Bring<ul><li>University and/or Postgraduate Degree in a relevant field</li><li>Strong knowledge of software QA methodologies, tools and processes</li><li>Hands-on experience with automated testing tools</li><li>Experience in an Agile/Scrum development process</li><li>Excellent time management skills</li><li>Ability to work independently and within a group</li><li>English language (both verbal and written)</li></ul>Desired Technical Skills<ul><li>Relevant working experience in software quality assurance and/or software development</li><li>Hands on experience with C# (Javascript will be considered a plus)</li><li>Solid understanding of Selenium (CSS and Xpath), API testing and SQL</li><li>Ability to define STLC</li><li>Prior experience in integration of automation testing with Jenkins, Teamcity or CI</li></ul>What They Offer They truly value their people at our client’s! Within their vibrant, dynamic, and fast-paced environment, they encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:<ul><li>Competitive Compensation: Attractive salary and bonus scheme</li><li>Health insurance: Group health &amp; medical insurance package</li><li>Top-Notch Equipment: All the tools you need for your role</li><li>Career Growth: Focused career development, performance management, and training opportunities</li><li>Alternative Transportation: Shuttle buses &amp; Carpooling options</li><li>Inclusive Environment: A welcoming, international, and multicultural team</li><li>Engaging Activities: Exciting events, sports, and team-building activities</li></ul>

Senior QA Engineer

Sidenor is looking for a SAP Sales &amp; Distribution Senior Specialist for its HQ in Maroussi. With 60 years of industry know-how and expertise, Sidenor is the largest steel industry in Greece and constitutes the steel production and trading segment of Viohalco. Sidenor Group is a leading steel producer in Southeastern Europe with 4 production units in Greece, Bulgaria and Northern Macedonia.If you want to be part of this large and dynamic organization, Sidenor Group has the opportunity for you!&nbsp;As the&nbsp;SAP Sales &amp; Distribution Senior Specialist,&nbsp;you will report to the Business Applications Senior Manager and be responsible for supporting SAP implementations and collaborating with different departments to ensure the quality and adoption of the projects.&nbsp;What you will need to do:&nbsp;<ul><li>Support and participate in SAP Implementations through: Prepare, Explore, Realize, Go-Live and Support</li><li>Business Analysis and Solution Design on SAP Module SD</li><li>Perform application configuration using the tools and features of SAP for Change Requests and Projects</li><li>Master and maintain detailed knowledge of relevant SAP SD Module</li><li>Knowledge in SAP Module QM, SalesForce or other Reporting tools (Qlik Sense, Power BI) will be an extra asset</li><li>Work with external consultants to complete projects, Change Requests and other issues within budget/time, ensuring quality and adoption</li><li>Guide and aid, team members on a variety of Commercial &amp; Supply Chain topics</li><li>Guide and Train end-users and ensure documentations are done as per the Group’s standards</li><li>Resolve tickets and provide support as per the agreed SLAs</li><li>Host regular reviews with business personnel on status &amp; performance and incorporate their feedback into service delivery</li></ul>&nbsp;What you need to possess:&nbsp;<ul><li>Bachelor’s Degree or MSc in Business Administration, Computer Science, Information Systems or any other related field</li><li>At least 5 years of hands on, project-based SAP experience in SAP SD implementation</li><li>Business Processes key users' knowledge</li><li>Experience in data migration, cutover preparation and execution</li><li>Strong knowledge about project methodologies</li><li>Strong knowledge about configuration of OTC processes (Sales, Returns ,Pricing, ATP, Billing, Credit/Debit memos)</li><li>Any SAP Certification is a plus</li><li>ABAP development experience will be considered as a plus</li><li>Previous experience working with large and complex matrix structures will also be considered as a plus</li></ul>&nbsp;What will lead you to success: <ul><li>Excellent communication and presentation skills (Greek &amp; English)</li><li>Must be able to work as a team player yet have the ability to work independently</li><li>Strong analytical skills and results-driven approach</li><li>Strong stakeholder management ability</li></ul>&nbsp;What we will offer to you: <ul><li>A workplace with a strong focus on values of teamwork, integrity, and ownership</li><li>Dynamic and friendly working environment</li><li>Competitive remuneration and benefits package</li><li>Continuous training and career development opportunities</li><li>Private medical &amp; health insurance plan</li><li>Food vouchers</li></ul><ul><li>Mental health and nutrition support line</li></ul>

SAP Sales & Distribution Senior Specialist

Intellectica is recruiting an experienced and highly skilled Principal Data Scientist on behalf of a newly established AI &amp; Machine Learning startup, which will be integrated into a leading group of companies operating in the aerospace, defense, and high-technology sector. This startup aims to develop cutting-edge AI-driven solutions tailored to the aerospace and defense industry. This role reports directly to the CTO and plays a central role in defining and executing the company’s data science strategy.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Architecting innovative data science solutions that ensure scalability, robustness, and reliability across diverse domains</li><li>Leading product-level modeling strategies end-to-end, from research and prototyping to production deployment and monitoring</li><li>Defining and promoting best practices across the data science lifecycle, aligned with the company’s MLOps operating model</li><li>Coaching and mentoring senior data scientists, fostering skill development and consistency across teams</li><li>Collaborating with ML and Site Reliability Engineers to shape the AI infrastructure roadmap and technology portfolio</li><li>Advising on business development strategy, identifying market opportunities where AI offers a competitive edge</li><li>Translating complex operational challenges into data-driven solutions for public sector clients and partners</li><li>Driving exploration and adoption of emerging technologies such as distributed LLM inference, foundational model fine-tuning, and simulation-based ML</li><li>Contributing to the development of Verification &amp; Validation methods for AI in safety- and mission-critical contexts</li><li>Ensuring secure and responsible use of AI across all projects</li><li>Representing the company in external conferences, expert panels, and consortia, leading thought leadership in defense-focused AI</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>PhD or equivalent graduate degree in Data Science, Machine Learning, Computer Science, Statistics, Informatics, or a related quantitative field</li><li>Minimum 8 years of experience in advanced data science and machine learning, with a strong track record of production-level solution delivery</li><li>Deep proficiency in Python and its ML ecosystem (e.g., Pandas, NumPy, PyTorch, TensorFlow, Hugging Face)</li><li>Expertise in full ML workflows including data engineering, model design, training, deployment, and lifecycle management</li><li>Proven experience with large-scale or distributed ML systems (e.g., Ray, PyTorch Lightning, Horovod)</li><li>Demonstrated proficiency in at least two of the following: large language models, computer vision, multimodal learning, generative AI</li><li>Hands-on experience integrating ML models into operational systems with real-time performance monitoring</li><li>Familiarity with cloud-native and high-performance computing environments (AWS, Azure, GCP, or on-prem HPC)</li><li>Experience with computer vision algorithms (e.g., R-CNN, YOLO)</li><li>Proficient in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders across all levels</li><li>Strategic thinker with ability to align research with mission needs</li><li>Inspiring leader and mentor across data science teams</li><li>Fast and creative prototype builder</li><li>Decisive in ambiguous, high-stakes situations</li><li>Resilient and adaptable in dynamic environments</li><li>Collaborative and alignment-driven across teams and partners</li></ul>

Senior Data Scientist

We are looking for a Shared Services Accountant to join our Finance team in Kifissia. The main objective of the role is to support the accounting operations of multiple entities within the Group, ensuring accuracy, consistency, and compliance through centralized processes. This is an excellent opportunity to be part of a growing Shared Services Center environment.Reporting to the Finance Shared Services Manager you will be responsible and accountable for: &nbsp; • Handle accounting operations for multiple entities, including Balkan affiliates of the Group • Perform bank reconciliations and ensure accuracy of financial records • Support monthly, quarterly, and annual closing processes • Prepare and maintain accounting records in compliance with internal policies and regulations • Process invoices, payments, and expense reports in a timely and accurate manner • Perform cost accounting activities, including product costing, variance analysis, and margin monitoring • Maintain accurate inventory and warehouse accounting records&nbsp; • Reconcile warehouse stock with accounting records and investigate discrepancies • Assist in the preparation of financial reports and management reporting • Support tax-related activities (e.g. VAT declarations, filings) in collaboration with external partners where required • Ensure standardization and consistency of accounting processes across entities • Collaborate with internal stakeholders to resolve discrepancies and improve processes • Participate in audits by providing required documentation and analysis • Contribute to the continuous improvement of Shared Services processes and systemsQualifications &amp; Competencies required: • 5+ years of experience in accounting or similar role • Degree in Accounting, Finance, Economics, or a related field • Basic knowledge of accounting standards (IFRS) • Good knowledge of Cost accounting • Familiarity with ERP systems • Proficiency in Microsoft Excel • Strong attention to detail and organizational skills • Good analytical thinking and problem-solving abilities • Ability to work in a team and manage multiple tasks in a fast-paced environment Qualifications considered as an asset: • Experience in a Shared Services Center environment • Exposure to multi-entity or multinational accounting environments • Previous experience in retail or commercial companiesWe offer: •Competitive remuneration &amp; benefits package&nbsp; •Extensive continuous training&nbsp; •Career &amp; development prospects in Fourlis Group &nbsp;

Shared Services Accountant

As Senior People Business Partner for Supply Chain – South-East Europe &amp; Baltics, you will be a strategic advisor to senior Supply Chain leaders across Manufacturing, Planning, Logistics, Procurement, Quality, Engineering, and Transformation in our SEEB markets (including Greece, Cyprus, Serbia, Bosnia and Hercegovina and the Baltic countries).You will shape and deliver a people strategy that enables operational excellence, productivity, safety, agility, and future-ready capabilities across a complex, multi-country Supply Chain network.This role plays a critical part in building a high-performing, inclusive, and resilient organization while role-modeling enterprise thinking and a One PepsiCo mindset.&nbsp;Strategic People Partnership<ul><li>Act as a trusted advisor to senior Supply Chain leaders on all people-related topics across plants, warehouses, and office-based functions</li><li>Translate business and network strategies into integrated people priorities</li><li>Lead short- and long-term workforce planning to ensure the right skills, roles, and leadership bench strength</li></ul>Talent &amp; Leadership Development<ul><li>Drive succession planning, talent reviews, and leadership pipeline development for critical Supply Chain roles</li><li>Strengthen frontline and operational leadership capability through performance management, coaching, and development initiatives</li><li>Champion inclusion and diversity to build a future-ready Supply Chain organization</li></ul>Organization Design &amp; Transformation<ul><li>Partner with leaders on organization design and lead people aspects of transformation initiatives</li><li>Act as a change leader, supporting leaders through complex operational and capability shifts</li><li>Align workforce plans with cost, productivity, and long-term business goals</li></ul>Engagement, Performance &amp; Safety Culture<ul><li>Improve engagement, retention, and performance across frontline and white-collar populations</li><li>Reinforce a strong culture of safety, accountability, and continuous improvement</li><li>Use people analytics to identify trends and drive targeted interventions</li></ul>People Experience &amp; Operations<ul><li>Ensure effective application of people policies, labor relations practices, and legal requirements</li><li>Partner with HR Centers of Excellence and Operations teams to deliver seamless employee experiences</li><li>Provide guidance on complex employee relations matters</li></ul>Team Leadership<ul><li>Lead and develop a team of People Partners located in Greece and Serbia supporting Supply Chain sites and functions across the SEEB markets</li><li>Set clear priorities and standards, ensuring consistent, high-quality partnership</li><li>Build strong business acumen, operational understanding, and future HR leadership capability within the team</li></ul>Qualifications<ul><li>Bachelor’s degree required; Master’s degree in HR, Psychology, Business, or related field preferred</li><li>Fluent in Greek and English (spoken and written)</li><li>10+ years of progressive HR leadership experience, ideally in a multinational and manufacturing environment</li><li>Proven experience partnering with senior leaders in complex, fast-paced setting</li><li>Strong expertise in talent management, workforce planning, organizational design, and change leadership</li><li>Excellent stakeholder management and influencing skills across cultures and geographies</li><li>Experience leading local and remote teams is an advantage</li><li>Willingness to travel across the market unit (approximately 30%)</li></ul>

South-East Europe and Baltics Supply Chain Senior People Business Partner 453582

We are currently looking for a O&amp;M Technician&nbsp;to join our&nbsp;MRES-ET team&nbsp;in one of our&nbsp;Battery&nbsp;Energy Storage System (BESS)&nbsp;projects in&nbsp;Larissa.&nbsp;*This role requires a lot of flexibility as it involves working five 8-hour shifts every week (Monday to Friday). Shifts are defined on a rotational basis. Shifts are on a 24h basis.&nbsp;&nbsp;As an&nbsp;O&amp;M Technician,&nbsp;you are responsible for the smooth operation, monitoring, and maintenance of equipment and systems, ensuring optimal performance, preventing failures, and resolving technical issues to guarantee reliable energy production.&nbsp;Your role will encompass<ul><li>Perform Regular Preventive Maintenance of different components and equipment of Photovoltaic projects including Low/Medium voltage equipment</li><li>Undertakes the trouble shooting of equipment failures (Repair, Replacement, Installation new parts/equipment)</li><li>Secure Inverter Availability Guarantee, response times and other KPIs</li><li>Preparation of daily/monthly/yearly reports and schedules for electrical work carried out</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor's degree in Electrical Engineer</li><li>1+ years of experience in procurement for power plants or electromechanical installations</li><li>Professional experience with international clients and projects in the Solar Market is desirable</li><li>Electrical Installation Technician License (Group 4, Specialty A)</li><li>Proficient working knowledge of Microsoft Office</li><li>Fluency in English is a must</li><li>Excellent communication and interpersonal skills</li><li>Strong planning and organizational abilities</li><li>Sharp analytical skills and attention to detail</li><li>Capable of effectively conveying ideas, facts, and technical information to various levels of management and technical teams</li><li>Ability to meet deadlines efficiently and work well under pressure</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;<ul><li>People &amp; Personal growth&nbsp;</li><li>Results orientation &amp; Safety excellence&nbsp;</li><li>Collaboration &amp; Trust&nbsp;</li><li>Empathy &amp; Effective communication&nbsp;</li><li>Flexibility &amp; Adaptability&nbsp;</li></ul>&nbsp;Your Benefits:&nbsp;<ul><li>Ticket Restaurant</li><li>Health Insurance Programme</li><li>Protergia Discount</li><li>Corporate mobile phone</li><li>Corporate Laptop</li><li>Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity</li></ul>&nbsp;&nbsp;

O&M Technician (Larissa)

We are currently looking for a&nbsp;O&amp;M Engineer&nbsp;to join our&nbsp;MRES-ET team&nbsp;in one of our&nbsp;Battery&nbsp;Energy Storage System (BESS)&nbsp;projects in&nbsp;Larissa.&nbsp;*This role requires a lot of flexibility as it involves working five 8-hour shifts every week (Monday to Friday). Shifts are defined on a rotational basis. Shifts are on a 24h basis.&nbsp;&nbsp;As an&nbsp;O&amp;M Engineer,&nbsp;you are responsible for the smooth operation, monitoring, and maintenance of equipment and systems, ensuring optimal performance, preventing failures, and resolving technical issues to guarantee reliable energy production.&nbsp;Your role will encompass<ul><li>Perform Regular Preventive Maintenance of different components and equipment of Photovoltaic projects including Low/Medium voltage equipment</li><li>Undertakes the trouble shooting of equipment failures (Repair, Replacement, Installation new parts/equipment)</li><li>Secure Inverter Availability Guarantee, response times and other KPIs</li><li>Preparation of daily/monthly/yearly reports and schedules for electrical work carried out</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor's degree in Electrical Engineer</li><li>1+ years of experience in procurement for power plants or electromechanical installations</li><li>Professional experience with international clients and projects in the Solar Market is desirable</li><li>Electrical Installation Technician License (Group 4, Specialty A)</li><li>Proficient working knowledge of Microsoft Office</li><li>Fluency in English is a must</li><li>Excellent communication and interpersonal skills</li><li>Strong planning and organizational abilities</li><li>Sharp analytical skills and attention to detail</li><li>Capable of effectively conveying ideas, facts, and technical information to various levels of management and technical teams</li><li>Ability to meet deadlines efficiently and work well under pressure</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;<ul><li>People &amp; Personal growth&nbsp;</li><li>Results orientation &amp; Safety excellence&nbsp;</li><li>Collaboration &amp; Trust&nbsp;</li><li>Empathy &amp; Effective communication&nbsp;</li><li>Flexibility &amp; Adaptability&nbsp;</li></ul>&nbsp;Your Benefits:&nbsp;<ul><li>Ticket Restaurant</li><li>Health Insurance Programme</li><li>Protergia Discount</li><li>Corporate mobile phone</li><li>Corporate Laptop</li><li>Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity</li></ul>&nbsp;

O&M Engineer (Larissa)

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description As a quality team leader (QTL), you will be a catalyst for ongoing improvement. This applies not only to your own team, but also to the other operational teams you'll be supporting. In your role, you'll: <ul><li>Lead a team of quality analysts and work together to establish quality methods and standards.</li><li>Conduct audits, and participate in business reviews and calibration sessions to identify areas for improvement.</li><li>Collaborate with other departments to address the identified opportunities.</li><li>Develop new processes, guidelines, and policies as part of the broader team's pursuit of operational excellence.</li></ul> Roles and responsibilities <ul><li>Calculate monthly audit goals and distribute work to quality analysts (QAs)</li><li>Drive completion of audit targets</li><li>Gather inputs from QAs based on audits to identify training needs</li><li>Report performance for aligned span on a daily/weekly/monthly basis</li><li>Suggest process/system improvements based on common customer concerns, with quantified benefits</li><li>Attend weekly business reviews with the</li><li>Collaborate with training to conduct training needs analysis</li><li>Participate in strategic projects for the campaign/LOB</li><li>Interview, onboard, and train new QAs</li><li>Train the team on using quality tools and analysis periodically as per the organization's plan</li><li>Review QAs' audits for quality improvement</li><li>Coach QAs for improvement and keep their knowledge up-to-date</li><li>Maintain a performance ranking for QAs, and conduct quarterly performance reviews</li><li>Conduct cross-functional calibration sessions for QAs, Ops, and training</li><li>Maintain a change management log for quality forms and rubrics</li><li>Drive quality initiatives, contests, and campaigns for the assigned span</li><li>Stay updated on process/product knowledge and act as an SME for the campaign/LOB</li></ul> Return to table of contents Requirements Technical skills: <ul><li>Proficiency in using quality tools for analysis and data interpretation</li><li>Advanced Excel/Google Sheets skills essential for effective data management and analysis</li><li>Strong problem-solving and process improvement skills</li><li>Knowledge of Six Sigma/Lean principles</li><li>At least six (6) months of experience in managing a team of QAs</li><li>Previous experience in a related environment is preferred</li></ul> Soft skills: <ul><li>Versatility and ability in handling multiple projects</li><li>Effective people management skills</li><li>Strong stakeholder management abilities</li><li>Expertise in coaching for performance improvement</li><li>Strong customer centricity</li><li>Good written and verbal communication skills</li><li>Logical thinking</li><li>Ability to manage conflicts</li><li>Attention to detail</li><li>Skill in maintaining effective working relationships within a diverse team</li><li>A commitment to a continuous improvement mindset</li></ul> Personality traits: <ul><li>Confidence</li><li>Good oratory skills</li><li>Assertiveness</li><li>High conscientiousness and diligence</li><li>The ability to articulate thoughts clearly</li><li>Integrity</li><li>Trustworthiness</li></ul>

Quality Supervisor

Intellectica is recruiting an experienced Mechanical Site Engineer on behalf of its client, a leading engineering &amp; construction group with nationwide operations and a strong footprint in energy, industrial and infrastructure projects. The position is based in Lavrio, Attiki and will report to the Technical Director. The successful candidate will oversee the mechanical scope of works across a multi‑building redevelopment project, ensuring high‑quality execution, technical compliance and seamless coordination with civil, electrical and H&amp;S teams.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Overseeing the mechanical engineering scope of a large‑scale reconstruction and production‑facility project, ensuring safe, timely and technically sound execution across all phases</li></ul>Mechanical Design Review &amp; Technical Alignment<ul><li>Reviewing mechanical designs, equipment layouts, and installation requirements related to fire safety, HVAC, ventilation, hydraulics and industrial‑production systems</li><li>Ensuring full alignment between mechanical studies and civil, structural and electrical designs throughout the project lifecycle</li><li>Identifying design gaps or constructability issues and proposing practical engineering solutions</li></ul>On‑Site Supervision &amp; Quality Assurance<ul><li>Monitoring daily work on site to verify adherence to technical specifications, project timelines and quality standards</li><li>Supervising subcontractors and ensuring proper installation, testing and commissioning of mechanical systems across all buildings under reconstruction</li><li>Conducting inspections, validating method statements, and ensuring compliance with safety protocols and regulatory requirements</li><li>Maintaining accurate records including site logs, inspection reports, material approvals and handover documentation</li></ul>Coordination &amp; Stakeholder Management<ul><li>Collaborating closely with civil engineers, electrical engineers, the Quality Controller, and the Health &amp; Safety team to ensure cohesive project delivery</li><li>Liaising with vendors and suppliers to verify technical compatibility and timely delivery of mechanical materials and equipment</li><li>Supporting resolution of on‑site technical issues by providing clear direction and engineering judgment</li></ul>&nbsp;Project Support &amp; Operational Contribution<ul><li>Assisting the Technical Director in progress monitoring, reporting, planning updates and risk identification</li><li>Contributing to continuous improvement of site processes, documentation and coordination practices</li><li>Any other work that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>BSc in Mechanical Engineering, or a related field</li><li>MSc or MBA will be considered a strong asset; additional technical certifications will be considered a plus</li><li>At least 8 years of experience in construction, industrial or large‑facility projects with strong exposure to mechanical installations</li><li>Solid understanding of fire safety systems, HVAC, ventilation, hydraulics and mechanical design principles</li><li>Demonstrated experience supervising on‑site mechanical works and coordinating effectively with civil, structural and electrical teams</li><li>Proficiency in AutoCAD for reviewing and interpreting technical drawings</li><li>Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint), with prior experience in ERP systems considered an advantage</li><li>Familiarity with project‑management tools (e.g., Primavera, MS Project) will be viewed positively</li><li>Excellent documentation, reporting and organizational capabilities</li><li>Valid driver’s license</li><li>Fluent in English and Greek (both written and verbal)</li><li>Flexibility and ability to work across project sites throughout Greece, as required</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong ownership mindset and accountability</li><li>Excellent communication and coordination skills</li><li>Structured, detail‑oriented and safety‑focused</li><li>Ability to resolve issues quickly and effectively</li><li>Team‑oriented with potential to grow into a leadership role</li></ul>

Mechanical Site Engineer

In this role, you will have the opportunity to be responsible for the sales of products/systems within a designated market, in line with the division strategy. You will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. The work model for the role is: hybrid (#LI-hybrid) This role is contributing to the Smart Buildings /Distributors Segment in Greece. You will be mainly accountable for:<ul><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.</li><li>Ensuring efficient marketing activities and communicates value proposition to customers.</li><li>Identifying and driving the development of new market opportunities in the designated market following respective customer targets and initiatives.</li><li>Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed.</li></ul> Our team dynamics You will join a dynamic, talented, and experienced team, where you will be able to thrive. Qualifications for the role:<ul><li>Up to 2 years of experience in Sales is preferred, but we welcome applications from candidates with varying levels of experience</li><li>University Degree in&nbsp;Electrical Engineering&nbsp;will be highly appreciated.</li><li>Strong&nbsp;Computer literacy ( MS Office , SAP , Salesforce )</li><li>Excellent command of&nbsp;English/Greek Language</li><li>Strong Communication&nbsp;and&nbsp;Negotiation skills</li><li>A collaborative approach with proven ability to develop and&nbsp;manage customer relationships</li><li>Ability to travel / Driver’s license (you can expect some travel to customer site)</li></ul>We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (Smart Buildings & Distributors)

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. T he Talent Acquisition Operations Manager is a key leadership role responsible for managing and optimizing the operational aspects of the talent acquisition function supporting candidate onboarding. This position focuses on managing teams across EMEA (primarily Greece, Adria Region, Egypt, UK &amp; Ireland), and overseeing all onboarding activity (from offer through to hire). It involves implementing efficient workflows, driving data-driven insights, and ensuring a seamless candidate experience. The manager collaborates with stakeholders across the organization to align talent acquisition strategies with business objectives. Key Responsibilities: <ul><li>Team Leadership &amp; Development: Lead and mentor a team of TA Operations professionals, across multiple Geos, fostering a culture of innovation, accountability, and professional growth.</li><li>Service Delivery: Working in partnership with the TA team to ensure successful delivery to the Operation - ensuring successful and timely completion and compliance of all onboarding activity including, background checks, contracting, onboarding documentation requirements, payroll activity etc.</li><li>Process Optimization: Continuously review and refine TA processes, workflows, and tools to enhance efficiency, effectiveness, and scalability. Identify opportunities for automation, standardization, and streamlining of operations to improve productivity, enhance efficiency and accuracy, and reduce time-to-fill metrics. Development and implementation of relevant AI tools.</li><li>Data Analysis and Reporting: Develop and maintain recruitment metrics, analytics reports, and dashboards to measure the effectiveness of talent acquisition strategies, track key performance indicators (KPIs), and provide actionable insights. Utilize data-driven approaches to identify trends, optimize processes, and make informed decisions.</li><li>Applicant Tracking System (ATS) Management: Oversee the administration, configuration, and optimization of the applicant tracking system. Ensure data integrity, system updates, and compliance with data privacy regulations. Provide training and support to recruiters and hiring managers on effective use of the ATS.</li><li>Compliance and Policy Adherence: Ensure compliance with relevant labor laws, regulations, and company policies throughout the talent acquisition process. Collaborate with legal and HR teams to establish and update recruitment-related policies, procedures, and practices in alignment with compliance requirements. Collaborate and engage with 3rd party vendors for payroll registrations and with Government authorities for employment registrations where applicable</li><li>Vendor &amp; Budget Management: Strategically manage a portfolio of talent acquisition vendors, negotiating contracts and evaluating performance to ensure maximum value.</li><li>Candidate Experience: Champion a proactive and data-driven approach to enhancing the candidate and hiring manager experience. Implement feedback loops and leverage insights to continuously refine our hiring journey and build our employer brand</li><li>Stakeholder Collaboration: Collaborate closely with Leaders across multiple Departments including TA, HR, Finance, Legal, Operations and other stakeholders to align TA strategies with business objectives. Provide guidance and support on operational aspects, including process improvement, technology adoption, and compliance. Provide regular updates and reports on recruitment activities, challenges, and successes</li><li>Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies in talent acquisition operations. Proactively identify opportunities to enhance operational efficiency, optimize candidate experience, and drive continuous improvement in recruitment processes.</li></ul> Qualifications and Skills: <ul><li>Extensive experience in talent acquisition, recruitment operations, or a related field, with a focus on process optimization and operational management.</li><li>Experience of managing onboarding, including background check completion, contracting processes, onboarding documentation requirements, etc.</li><li>Leadership experience with strong team management, communication, and stakeholder management skills.</li><li>Experience of working across multiple Geo's within EMEA.</li><li>Experience of working with relevant 3rd party vendors and authorities for the purposes of hiring related registrations</li><li>Strong knowledge of end-to-end recruitment processes, applicant tracking systems (strong preference Workday experience) and recruitment technologies.</li><li>Proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.</li><li>Solid understanding of employment laws, regulations, and compliance best practices.</li><li>Strong project management capabilities, including the ability to lead and execute complex projects with cross-functional teams.</li><li>Strategic mindset with the ability to align operational strategies with talent acquisition and organizational goals.</li><li>Innovative and forward-thinking mindset, staying updated on industry trends and emerging technologies to drive recruitment excellence.</li></ul>

Talent Acquisition Operations Manager - EMEA

We are currently looking for a&nbsp;BIM Designer to join our Subsidiary company ELEMKA. ELEMKA's&nbsp;activities extend to the management of civil engineering projects in the energy sector, infrastructure and buildings as well as the provision of inspection and maintenance services on structures and special constructions.&nbsp;Your role will encompass:<ul><li>Excellent knowledge of Revit</li><li>Knowledge of Navisworks would be appreciated</li><li>Experience in extracting quantities from Revit 3D models</li><li>Understanding of different AEC (Architectural, Engineering &amp; Construction) sectors</li><li>Communication and collaboration skills</li><li>Experience in construction projects will be considered an important asset</li><li>Knowledge of Greek and English</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor Degree in E/M Enigineering or equivalent experienc</li><li>Production of floor plans, diagrams, and details in Revit, in accordance with the relevant standards and procedures</li><li>Creation of BOQ based on Revit models</li><li>Collaboration with BIM team members and construction engineers</li><li>Checking BIM models and subcontractor/supplier drawings for compliance with the design</li><li>Ιntroductory training and guidance will be provided by the BIM Department</li></ul>&nbsp;Your benefits:<ul><li>Competitive remuneration package</li><li>Group Health Insurance program</li><li>Discount on the household electricity bill</li><li>Pension Plan</li><li>Tickets Restaurant</li></ul>

BIM Designer | METKA ATE

We are the market leader in the field of Electrical Equipment and we have specialized Lighting, Photovoltaic, Industrial Equipment and Building Solutions departments as well as two states of Electrical Panel Production Plants.The combination of high quality products, well trained personnel as well as an organized and flexible organizational structure allow us to be our customer’s top choice and we make sure that only the best work with us.&nbsp; We select and create competent executives and their exceptional performance allows us to make the most of any opportunity that arises.&nbsp;We continuously invest in our people by creating a very dynamic, high – professional and innovating environment that embraces work ethic, teamwork, passion &amp; great results and provides to our employees special learning experiences that foster their personal and professional development. If you are a results-oriented professional with a passion for electrical vehicle chargers, we invite you to apply for this exciting opportunity.About the role:As the e-Mobility Engineer, you will play a pivotal role in the development of the e-Mobility market. The role involves guiding clients and internal teams to ward optimal solutions, while fostering a performance-driven culture that delivers high-quality results in line with KAFKAS’s standards for exceptional customer service.Key Responsibilities:<ul><li>Engage with customers to identify and assess their technical needs</li><li>Provide expert support on specifications for EV charging projects</li><li>Develop technical proposals and conduct cost-benefit analyses</li><li>Offer ongoing technical support to clients and partners</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in Electrical Engineering or a related field</li><li>Proficiency in English (written and spoken)</li><li>Strong negotiation and communication skills</li><li>Commercial awareness with strategic and analytical thinking</li><li>Team-oriented mindset with a collaborative approach</li><li>Previous experience in the field will be considered a strong asset</li><li>High levels of self-motivation and initiative</li><li>Solid decision-making abilities and a strong grasp of technical concepts</li><li>Ability to manage and prioritize multiple tasks effectively</li></ul>&nbsp;What We Offer:<ul><li>Competitive salary &amp; benefits package</li><li>Work in an award-winning company (Best Workplace in Greece for 11 years)</li><li>Extensive technical training on EV chargers and related systems</li><li>A dynamic and collaborative work environment</li><li>Opportunities for professional growth and development</li></ul>Note: While prior experience with EV charging equipment is considered as a plus, comprehensive training will be provided to ensure your success in the role.

e-Mobility Engineer

We are looking for a passionate Sales &amp; Trade Coordinator to join our Sales Operations &amp; Planning Team providing input to trade marketing plans and activities in order to achieve the objectives of Trade Marketing plans.This is a coordinating role with responsibility for allocating and reviewing straight-forward (task-oriented) activities performed by a support, sales, technical, production or operations team. The Sales &amp; Trade Coordinator will join an inclusive, innovative global FMCG business supported by 25,000 employees.&nbsp;Imperial Brands PLC 𝗛𝗲𝗹𝗹𝗮𝘀 is a 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝗧𝗼 𝗪𝗼𝗿𝗸® for the second time in a row. This prestigious recognition highlights I𝗺𝗽𝗲𝗿𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗛𝗲𝗹𝗹𝗮𝘀 commitment to creating a work environment that fosters employee well-being, trust, and innovation.&nbsp;&nbsp;Principal Accountabilities<ul><li>Coordinating and organizing the execution of Trade Activity Plans in the Greek market, ensuring all tasks and materials are delivered on time.</li><li>Partner with Sales and Marketing teams to develop promotional materials, POS (point-of-sale) and displays that support product launches and seasonal campaigns, ensuring timely and high-quality delivery.</li><li>Train and guide the sales team on new initiatives, execution requirements, and allocation of merchandising materials.</li><li>Monitoring closely the implementation of commercial activities by collecting feedback, tracking materials, and following up with the sales teams.</li><li>Manage budgets for all POS and merchandising materials, optimizing investment and handling purchase orders/invoices (PO–SRM)</li><li>Collaborating closely with internal functions/stakeholders and external suppliers to ensure smooth coordination and communication.</li></ul>Skills and Experience Required<ul><li>Bachelor’s Degree with focus on Marketing, Business Administration or relevant</li><li>Professional experience in Trade Marketing or Marketing, preferably in the FMCG sector with good understanding of trade environment and market dynamics</li><li>Proficiency in English (written and oral) and in MS Office Skills</li><li>A flexible, dynamic, and collaborative mindset</li><li>Excellent analytical and communication skills</li><li>Exceptional organizational skills and the ability to thrive in a fast-paced environment</li></ul>What We OfferIn return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including private Life Insurance and Health Care program, free light lunch and fuel allowance, hybrid/flexible working opportunities as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Sales & Trade Coordinator

There is currently a job opening for “Business Lounge Customer Services Agent”&nbsp;in Athens International Airport. First impressions count, so a friendly, courteous, and efficient person is what we are looking for to meet and greet our customers. If you have a passion for making people feel welcome and take pride in providing outstanding customer experience, this role is for you.&nbsp;What you will do:<ul><li>Welcome customers upon entrance and confirm their eligibility for access</li><li>Guide customers through the product and services offered in the Lounge as well as the available areas and the seats availability</li><li>Act as the point of reference for customers who need assistance or information about their journey or travel arrangements</li><li>Demonstrate extensive knowledge of the premises and the airport to make the most suitable recommendations and/or provide precise answers to customers concerning their journey</li><li>Understand customer’s needs and provide them with personalized solutions</li><li>Demonstrate excellent knowledge of our products offering and our Loyalty scheme</li><li>Upsell additional services, when appropriate</li><li>Respond to clients’ complaints in a timely and professional manner finding the appropriate solution</li><li>Liaise with our housekeeping staff to ensure all areas are clean, tidy, and fully furnished to accommodate customers’ needs</li><li>Liaise with our catering suppliers to ensure customer satisfaction from the buffet and offerings</li></ul>&nbsp;You fit, if you cover the following&nbsp;requirements:<ul><li>Bachelor’s degree</li><li>Proven experience in customer service will be considered an asset</li><li>Fluency in oral and written Greek and English</li><li>Flexible to work on shifts&nbsp;</li></ul>&nbsp;And you have&nbsp;competence&nbsp;in:<ul><li>Communicating effectively in a structured manner</li><li>Multitasking and time-management</li><li>Resolving issues with a customer-focused orientation</li><li>Teamwork and collaboration</li><li>Thinking in a proactive way</li><li>Following company’s rules and procedures, demonstrating commitment</li><li>Flexibility and adaptability</li></ul>&nbsp;If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:<ul><li>A working environment where you feel valued and appreciated</li><li>Excellent career and development opportunities within the organization</li><li>Flight tickets</li><li>Private health insurance scheme</li></ul>&nbsp;If this looks like an interesting opportunity for you,send us your application now!

Business Lounge Customer Services Agent (based in Athens)

Join the team of a leading hair salon chain in the Nordic countries and experience working in an international environment! Are you a hairdresser passionate about your profession and able to communicate in English? This is your chance! What do we offer?&nbsp;Recognized Hair Salon Chain:&nbsp;Become part of a well-known hair salon chain in the Nordic countries, with a solid reputation and loyal customers.&nbsp;Comprehensive Support:&nbsp;Both the company and EUTALENTS will accompany you on your adventure and relocation. You won't have to figure things out on your own! We provide all the necessary support to make your move a successful experience.International Environment:&nbsp;Join a diverse and multicultural team; the company boasts employees from over 20 different nationalities. Enhance your professional experience while immersing yourself in an international culture!Responsibilities:&nbsp;Perform dry haircuts for women and men. Provide exceptional service to clients, understanding and meeting their needs. Promote and sell hair care products. Actively contribute to creating a pleasant and collaborative work environment. Keep common areas clean and organized to ensure a pleasant environment for clients and employees.Requirements:&nbsp;<ul><li>Minimum of one year of experience or qualification in hairdressing.</li><li>Intermediate level of English (B1 or higher).&nbsp;</li><li>Basic digital skills for appointment management and communication tools.</li><li>European passport.</li></ul>&nbsp;Benefits:Competitive Salary Structure:&nbsp;We offer a salary structure that recognizes and values the experience of our hairdressers. Starting with a base salary of €2,300 net per month for those with 0-2 years of experience. To this salary, additional bonuses based on performance, overtime, and product sales will be added. For more experienced candidates, the salary increases based on experience.Schedule and Flexibility:&nbsp;Enjoy a 37-hour workweek with the flexibility of having two Saturdays off per month. All overtime hours will be paid.Professional Growth Opportunities:&nbsp;We encourage continuous professional development and offer multiple opportunities for promotion and training within our company.Relocation Support:&nbsp;We are committed to facilitating your move and adaptation. The company covers your flight, and you will receive assistance in finding accommodation as well as other necessary arrangements upon your arrival (creation of a D-number, etc.) from the salon and EUTALENTS.Don't wait any longer and take the next step in your professional career! This is your opportunity to work in an international environment, learn and grow alongside professionals from different nationalities, and have a unique experience in the Nordic countries!Apply now and start your new professional adventure!The selection process is mostly conducted in English

Κομμωτές για Νορβηγία ή Σουηδία

As an Owned Media Lead, you will plan, optimize and execute CRM communication across owned channels such as email, push, SMS and WhatsApp. Using customer data and marketing automation, you will enable personalized, relevant and timely customer journeys that support commercial goals, campaigns and membership growth. You will play a key role in aligning owned media with paid and earned activities, ensuring consistent, omni‑channel communication that strengthens customer engagement and delivers measurable impact.&nbsp;&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Plan and optimize CRM communication across email, push and, where applicable, SMS and WhatsApp, in line with the local marketing calendar</li><li>Leverage the Marketing Automation Platform (MAP) to create data‑driven, automated customer journeys and campaign communication</li><li>Oversee global email and push activities to ensure strong alignment between global and local communication</li><li>Use customer data and segmentation to deliver personalized content that drives conversion and membership growth</li><li>Support the Commercial team with relevant SEO actions</li><li>Coordinate with Paid Media Leads to align owned media activities with paid and earned campaigns</li><li>Collaborate closely with production and commercial teams to brief and execute campaigns that balance brand and sales objectives and align with QCP</li><li>Plan and execute local H&amp;M Membership events, partnerships and Mission activations according to global guidelines</li></ul>WHO YOU’LL WORK WITHIn this role, you will work closely with Paid Media Leads, Commercial and Production teams, CRM and data specialists, as well as local and global marketing stakeholders. You act as the connector between customer data, content and channels, ensuring alignment across teams and initiatives.WHO YOU AREWe are looking for people with…<ul><li>5+ years of experience in CRM, owned media or digital marketing, preferably within retail or e‑commerce</li><li>Strong understanding of email, app and digital channel management</li><li>Experience working with marketing automation platforms and campaign execution</li><li>Strong analytical skills and confidence in using data to optimize performance</li><li>Experience in an international, stakeholder‑rich environment</li><li>A degree in Marketing, Communications, Business or a related field</li><li>Fluency in English, written and spoken</li></ul>And people who are…<ul><li>Confident communicators and strong stakeholder managers</li><li>Collaborative and comfortable working cross‑functionally</li><li>Proactive, curious and solution‑oriented, with a growth mindset</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>JOIN US​Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.This is a full-time role based on a local contract in Athens, Greece. The Owned Media Lead reports to Marketing Manager.

Owned Media Lead

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

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