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Στο πλαίσιο λοιπόν της διαρκούς ανάπτυξής μας, αναζητούμε τον κατάλληλο υποψήφιο για τη θέση:&nbsp;Διευθυντή/ρια Πωλήσεων&nbsp;Ο/Η κατάλληλος/-η υποψήφιος/-α θα έχει ενεργό ρόλο στην οργάνωση, τον συντονισμό και την εφαρμογή των ενεργειών του τμήματος πωλήσεων, στο πλαίσιο ενός σύγχρονου και μηχανογραφημένου περιβάλλοντος. Η θέση απαιτεί ηγετικό προφίλ, στρατηγική σκέψη, εμπορική αντίληψη και ικανότητα διαχείρισης μεγάλων ομάδων πωλήσεων.Κύριες Αρμοδιότητες:<ul><li>Συμμετοχή στον σχεδιασμό της εμπορικής στρατηγικής και στην κατάρτιση του ετήσιου πλάνου πωλήσεων.</li><li>Οργάνωση και παρακολούθηση των ομάδων πωλήσεων, με στόχο τη βέλτιστη απόδοση και ευθυγράμμιση με τους στρατηγικούς στόχους της εταιρείας.</li><li>Καθορισμός επισκεπτικών πλάνων και προγραμμάτων πωλητών, καθώς και συντονισμός του καθημερινού τους έργου σύμφωνα με τα projects και τις προτεραιότητες του οργανισμού.</li><li>Ποιοτική και ποσοτική αξιολόγηση της απόδοσης της ομάδας, με ανάπτυξη σχεδίων βελτίωσης και προτάσεις για ενίσχυση της αποδοτικότητας.</li><li>Συνδιαμόρφωση στόχων πωλήσεων ανά περιοχή, πωλητή και κατηγορία προϊόντων.</li><li>Συμμετοχή στην προσέλκυση, αξιολόγηση και αξιοποίηση νέων ή υφιστάμενων στελεχών του τμήματος.</li><li>Ανάλυση αγοράς και πελατολογίου, υποστήριξη εμπορικών ενεργειών και συμμετοχή σε διαχείριση στρατηγικών πελατών.</li><li>Υποστήριξη after-sales και ενεργή συμμετοχή σε επισκέψεις όταν απαιτείται.</li><li>Συνεργασία με τα τμήματα marketing, customer service, logistics και product management για τη βέλτιστη εμπορική λειτουργία.</li><li>Εντατική χρήση συστημάτων CRM, ERP (κατά προτίμηση Entersoft), Excel και εργαλείων reporting για τη λήψη εμπορικών αποφάσεων βάσει δεδομένων.</li></ul>Απαραίτητα Προσόντα:<ul><li>Πτυχίο ΑΕΙ (οικονομικής ή τεχνολογικής κατεύθυνσης, διοίκησης επιχειρήσεων ή marketing). Μεταπτυχιακός τίτλος θα εκτιμηθεί.</li><li>Ελάχιστη εμπειρία 5 ετών σε οργανωμένα&nbsp;τμήματα πωλήσεων σε θέση ευθύνης (π.χ. Διευθυντής Πωλήσεων, Εμπορικός - Περιφερειακός Διευθυντής, Επικεφαλής Πεδίου).</li><li>Εμπειρία σε διαχείριση προϊόντων με μεγάλο πλήθος κωδικών (multi-SKUs) και συνθετικά εμπορικά σχήματα.</li><li>Καλή γνώση αγγλικών (Proficiency ή αντίστοιχο επίπεδο). Δεύτερη ξένη γλώσσα επιθυμητή.</li><li>Πολύ καλή γνώση MS Office (advanced Excel), ERP – CRM περιβάλλοντος, και εξοικείωση με BI εργαλεία (reporting dashboards, KPIs monitoring).</li><li>Εμπειρία στην καθοδήγηση ομάδων, διοικητικές ικανότητες και στρατηγική σκέψη.</li><li>Άριστες επικοινωνιακές δεξιότητες, υπευθυνότητα και οργανωτική συνέπεια.</li><li>Ιδιαίτερη εξοικείωση με σύγχρονες τεχνολογίες και ψηφιακά εμπορικά εργαλεία.</li><li>Κάτοχος άδειας οδήγησης Ι.Χ.</li><li>Γνώση ή εμπειρία στον χώρο του DIY θα θεωρηθεί επιπλέον προσόν.</li></ul>Η εταιρεία προσφέρει:<ul><li>Ανταγωνιστικό πακέτο αποδοχών, ανάλογο της εμπειρίας και των προσόντων.</li><li>Εταιρικό αυτοκίνητο και έξοδα κίνησης.</li><li>Συμμετοχή σε bonus scheme βάσει στόχων και επίτευξης KPIs.</li><li>Συνεχή εκπαίδευση και υποστήριξη για την επαγγελματική εξέλιξη του/της κατόχου της θέσης.</li><li>Εξαιρετικό, αξιοκρατικό εργασιακό περιβάλλον, σε εταιρεία με σταθερή και αναπτυσσόμενη παρουσία στην αγορά.</li></ul>

Sales Manager

We are seeking a highly skilled Information Security Officer to lead our organization’s security strategy, governance framework, and risk management initiatives. The ISO will ensure the protection of information assets, maintain compliance with regulatory requirements, and build a strong security culture across the company.Role ResponsibilitiesInformation Security Governance<ul><li>Establish and maintain the organization’s information security governance framework.</li><li>Develop and maintain an information security strategy aligned with organizational goals and regulatory provisions (DORA).</li><li>Prepare business cases supporting security investments.</li><li>Identify internal/external factors affecting the security strategy.</li><li>Define and monitor security metrics (KPIs, KRIs, KGIs).</li><li>Develop and maintain security policies, standards, procedures, and guidelines.</li><li>Report on security performance metrics to senior management and the Board of Directors.</li></ul>Information Risk Management &amp; Compliance<ul><li>Implement an information asset classification framework.</li><li>Conduct risk assessments, vulnerability assessments, and threat analyses.</li><li>Identify risk gaps and propose risk treatment options.</li><li>Develop and implement security controls.</li><li>Monitor changes in the risk landscape and report risks.</li><li>Support compliance with legal, regulatory, and internal requirements.</li></ul>Information Security Program Development &amp; Management<ul><li>Establish and manage a holistic information security program.</li><li>Integrate security requirements into third‑party contracts.</li><li>Define and manage internal/external resources supporting security.</li><li>Maintain security documentation (standards, procedures, guidelines).</li><li>Run security awareness and training initiatives.</li><li>Align program operations with organizational security architecture.</li></ul>Information Security Incident Management<ul><li>Define security incident categories and severity levels.</li><li>Establish processes for detection, investigation, documentation, and response.</li><li>Ensure escalation and notification procedures.</li><li>Conduct post‑incident reviews to enable continuous improvement.</li><li>Integrate incident response with disaster recovery and business continuity.</li><li>Train and equip incident response teams.</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>Bachelor’s degree in Information Security, Computer Science, or related field.</li><li>Preferred certifications: CISM, CISSP, CRISC, ISO 27001 Lead Implementer/Auditor.</li><li>Proven experience in governance, risk, and incident response.</li><li>Understanding of regulatory requirements and cybersecurity best practices.</li><li>Strong communication and stakeholder management skills.</li></ul>&nbsp;What We OfferOur goal is to attract and retain talented professionals and ensure a positive and supportive work environment. We offer:<ul><li>The opportunity to work in a leading insurance company with strong positioning in the local market</li><li>A competitive compensation package aligned with qualifications and experience</li><li>Hybrid working model</li><li>Health insurance plan for the employee and eligible family members</li><li>Continuous training and professional development opportunities</li><li>Nursery / childcare allowance</li><li>Preferential rates on Eurolife FFH insurance products</li></ul>

Information Security Officer

We are looking for an Information Security Engineer with a strong passion for security-at-scale to join our growing team.The Information Security Engineer will play a key role in ensuring our services, applications, systems, and websites are protected to the highest security standards. A core responsibility of this role is the administration of Web Application Firewall (WAF) and Bot Management systems. Additional responsibilities include system hardening, patching, and supporting the organization’s overall security posture.&nbsp;You will be working in a challenging, dynamic, and inspiring environment alongside talented colleagues and state-of-the-art technologies.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Administer and manage WAF and Bot Management systems</li><li>Perform system hardening and ensure secure data handling during transmission, storage, and processing</li><li>Implement and manage access controls, including Privileged Access Management (PAM) solutions, to ensure secure and compliant access to critical systems</li><li>Review and enforce application control policies, ensuring only authorized software is executed and that software usage complies with organizational security standards</li><li>Review security violations and recommend procedures to prevent recurrence</li><li>Provide support to end users on security-related issues</li><li>Participate in incident management</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in information security or a related field</li><li>Minimum 3 years of experience in Information Security, with at least 1 year of hands-on experience with Akamai security products</li><li>Practical experience with Akamai WAF, BMP, and other related tools</li><li>Strong security expertise in Windows, Linux, virtualization environments and databases</li><li>Familiarity with access control mechanisms, such as Privileged Access Management (PAM)</li><li>Experience in implementing and managing application control policies and reviewing software execution to ensure compliance with organizational security standards</li><li>Solid understanding of networking and communication protocols (e.g., TCP/IP, UDP, SSL/TLS, HTTP, HTTPS)</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and collaboration abilities</li><li>Ability to quickly learn new technologies and adapt to evolving security challenges</li></ul><h2>The following will be considered an advantage:</h2><ul><li></li></ul><ul><li>Akamai certifications or completed courses</li><li>Experience with AWS Cloud Security</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Show Your Skills – Online Technical Challenge</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

Information Security Engineer

H Hotels Collection | Social Media CoordinatorReporting directly to the Group Marketing Manager, the Social Media Coordinator will oversee and coordinate the social media presence of all hotels within the portfolio, as well as the corporate account. Acting as the key liaison between the company and the external digital agency, this role ensures that content, communication and collaborations align with the overall brand strategy and business objectives.Key responsibilities:<ul><li>&nbsp;Managing and overseeing all social media platforms (Facebook, Instagram, LinkedIn, TikTok, Pinterest, YouTube, etc.) for all hotels and&nbsp;&nbsp;the corporate brand</li><li>&nbsp;Reviewing, monitoring and providing structured feedback on the monthly content calendars prepared by the agency</li><li>&nbsp;Liaising on a weekly basis with the digital agency to guide calendar creation, align on trends and optimize performance</li><li>&nbsp;Ensuring brand consistency and high-quality storytelling across all digital channels</li><li>Visiting hotels to capture supporting photo and video content for social media use</li><li>&nbsp;Creating trend-driven video content (Reels, TikToks and short-form videos) aligned with platform dynamics</li><li>Organizing and coordinating content productions, including planning, scheduling and on-site supervision</li><li>Travelling when required to the Athens property or abroad for content creation and collaborations</li><li>&nbsp;Managing daily community engagement by responding to messages, comments and inquiries in a timely and professional manner</li><li>Actively interacting with followers to strengthen brand loyalty and online presence</li><li>Coordinating co-marketing activities, preparing clear briefs for partners and monitoring agreement fulfilment</li><li>&nbsp;Identifying, approaching and evaluating influencers, content creators and media partners</li><li>Coordinating hosting experiences to increase brand exposure and publicity</li><li>Preparing compelling monthly and campaign-based performance reports, tracking KPIs and proposing optimization actions</li><li>Supporting the wider marketing team by assisting with projects or tasks as needed to ensure smooth workflow and collaboration</li></ul>Skills and Experience:<ul><li>&nbsp;Proven experience in social media management, preferably in hospitality, travel or lifestyle</li><li>&nbsp;Fluency in English (written and spoken)</li><li>Strong organizational and project management skills</li><li>Creativity, analytical thinking and the ability to manage multiple brands</li><li>Experience with video content creation and editing tools is a plus</li><li>Team player who works closely with the wider marketing team</li><li>Thrives in a dynamic, fast-paced environment</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>&nbsp;Housing (out of the area residents).</li><li>Professional development opportunities in an ever-growing Group</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.H Hotels Collection - Unique hotels in Rhodes

Social Media Coordinator

As a LOTOS Business Operations Specialist you will responsible for operating the LOTOS Gaming System applications, performing controls, and handling potential malfunctions or service failures according to established processes, in order to ensure the proper operation of all Games provided to Greece and Cyprus through LOTOS.&nbsp;What your day to day will include:<ul><li>Executing daily lottery system operations by operating multiple LOTOS applications</li><li>Monitoring and assessing LOTOS Gaming System performance according to operating standards</li><li>Enhancing data quality and operational processes by performing regular checks on data integrity and system reliability</li><li>Participating in projects for upgrading or remodeling the LOTOS gaming platform</li><li>Following up and cooperating with internal and external stakeholders to effectively manage issues in the LOTOS production environment</li><li>Executing UAT activities to support IT teams and vendors in implementing system improvements and modifications</li><li>Executing daily and draw management processes to support business operations and reconciliation controls</li><li>Monitoring ongoing business processes and established information security controls</li><li>Configuring LOTOS Gaming System parameters according to business needs and standards</li><li>Supporting contingency planning to ensure high availability of operations and responding to ad‑hoc assignments as required</li></ul>&nbsp;What you’ll bring:<ul><li>BSc in Information Technology or a related field</li><li>Hands-on experience in technical operations support, including gaming operations and procedures</li><li>Knowledge of IT service management / ticketing systems</li><li>Strong analytical, problem‑solving, communication, and interpersonal skills</li><li>Customer‑support orientation with strong attention to detail and ability to work under deadlines</li><li>Excellent command of English (oral and written) and proficient MS Office user</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;&nbsp;

Lotos Business Operations Specialist (3913)

We are looking for a Business Analyst who will be the vital link between our clients and our information technology capacity by supporting and ensuring the successful completion of analyzing business needs, gathering business requirements and drafting functional specification documents.&nbsp;Your tasks:<ul><li>Collaboration with clients to create business analysis and functional specification documents;</li><li>Organization of workshops with clients;</li><li>Requirements gathering, analysis and translation of business requirements into functional modules;</li><li>Own and develop relationship with clients, working with them to optimize and enhance our integration;</li><li>Collaboration with the development team throughout development phase;</li><li>Participation in the development phase developing BPMN workflow and Business rules via our in-house Platform graphical editors;</li><li>Work in an agile environment;</li><li>Overview of the full product lifecycle;</li><li>Collaboration with the quality assurance team;</li><li>Collaboration with the support team.</li></ul> Requirements:<ul><li>Bachelor's degree in Computer Engineering or related technical degree;</li><li>Experience of at least 2 years in Business analysis of complex IT systems;</li><li>Fluency in English;</li><li>Experience with BPMN and Business rules will be considered a plus;</li><li>Hands on experience on RDBMS (SQL server) and T-SQL;</li><li>Experience in the Banking sector is advantageous.</li></ul> BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package;</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one;</li><li>We are excited for challenges, so you are invited to take part in exciting projects;</li><li>We never stop learning and evolving! You will have your own mentor and training; program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide;</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

IT Business Analyst

Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-speaking Automotive Onboarding Specialist working at our state-of-the-art location in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be Doing&nbsp;Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to successfully onboard customers to the client's software. Whether it’s using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or demonstrating practical explanations with compassion and patience, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Assist customers via onboarding software sessions</li><li>Share engaging explanations of features, making customers more confident in their own product knowledge</li><li>Adapt your coaching style depending on the customer's requirements and preferred learning style</li></ul>What You Bring to the Role<ul><li>Fluency in Dutch and English</li><li>Strong attention to detail</li><li>Savvy with tech and software</li><li>Self-sufficient and resilient attitude</li><li>Confident and adaptable communication and coaching skills</li><li>Engaging presentation skills</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station </li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Dutch -English Automotive Onboarding Specialist

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

German Speaking Team Lead, Service Delivery - Bilingual

Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Team Lead, Sales Service Delivery - Temporary

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Engineering, Business, or a related technical field.</li><li>2–3 years’ experience in consultative sales of technical products or services, with strong commercial and negotiation skills.</li><li>Technical aptitude with the ability to explain and advise on complex solutions.</li><li>Fluency in Greek and English. Additional languages are an advantage.</li><li>Experience working in an international or matrix organization is highly desirable.</li><li>Strong analytical, communication, and relationship‑building skills with a customer‑centric mindset.</li><li>Proven ability to manage complex accounts, including pricing, renewals, and upselling.</li><li>Proficiency in CRM tools and MS Office, with strong organizational and planning abilities.</li><li>Results‑driven team player who collaborates effectively across functions.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Account Manager 20147535

Intellectica is recruiting a Junior Finance Associate on behalf of its client, an HCMC-licensed financial institution specialising in electronic market making and liquidity provision exclusively in Exchange Traded Products. Based in Athens, the company operates within a highly regulated and international environment, with strong emphasis on accuracy, transparency, and robust financial reporting.The successful candidate will join a small and growing Finance team and will report directly to the Head of Finance. The role offers hands-on exposure across core accounting and finance activities, while providing strong learning opportunities and involvement in group and international reporting processes.&nbsp;Key activities and responsibilities of this role include:<ul><li>Supporting the company’s day-to-day accounting operations and financial reporting activities under the guidance of the Head of Finance</li><li>Recording and reconciling accounting entries in the general ledger, ensuring accuracy and completeness</li><li>Assisting with daily bookkeeping activities and maintaining proper accounting documentation</li><li>Supporting Accounts Payable and Accounts Receivable processes, including invoice processing, payment tracking, and reconciliations</li><li>Supporting the use and set-up of the accounting ERP system (Pylon by Epsilonet) and related processes</li><li>Assisting with month-end and year-end closing procedures and basic financial reporting</li><li>Supporting tax-related processes, including myDATA reporting, in collaboration with external auditors</li><li>Assisting in the preparation and transformation of financial data from Greek GAAP to group reporting standards (Korean GAAP)</li><li>Supporting group and management reporting to international stakeholders</li><li>Collaborating with internal teams and external auditors on audits and ad-hoc finance requests</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, or a related field, with a Master’s degree considered a strong asset</li><li>Up to 3 years of experience in accounting, finance, audit, or similar roles; recent graduates with relevant internships are welcome to apply</li><li>Understanding of double-entry bookkeeping, with exposure to IFRS, financial reporting, and the Greek tax framework, including myDATA, viewed as an advantage</li><li>Comfortable use of the Microsoft Office suite, particularly Excel</li><li>Hands-on exposure to ERP systems; prior experience with Pylon (Epsilonet) is a plus</li><li>Strong command of English, both written and spoken</li><li>Willingness to participate in international collaboration and occasional travel as part of the role</li><li>Military obligations fulfilled, where applicable</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong attention to detail and accuracy</li><li>Organized and structured working approach</li><li>Willingness to learn and develop within a finance role</li><li>Ability to work effectively within a small team</li><li>Clear communication and professional attitude</li><li>Reliability and sense of responsibility</li></ul>&nbsp;

Junior Finance Associate

Intellectica is recruiting a hands-on and proactive&nbsp;Warehouse&nbsp;Supervisor&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Warehouse Manager, the successful candidate will be responsible for supervising shift-based warehouse operations, guiding frontline teams, and ensuring the smooth execution of logistics processes in line with safety protocols, service standards, and operational targets.Key activities and responsibilities of this role include:<ul><li>Overseeing the smooth execution of shift-based warehouse operations, ensuring all activities align with company standards, safety protocols, and customer expectations</li><li>Monitoring daily attendance, allocating tasks according to resource planning, and adjusting workflows to meet operational demands</li><li>Managing the full cycle of warehouse processes, including inbound, storage, picking, packing, outbound, and returns</li><li>Providing hands-on support in operational tasks when required, demonstrating a proactive and solution-oriented approach</li><li>Conducting regular inventory checks, reporting discrepancies, and performing spot or scheduled stock counts</li><li>Ensuring the availability of packaging materials and initiating timely requests for replenishment</li><li>Enforcing health, safety, hygiene, and facility access protocols in line with company policies</li><li>Delivering onboarding and refresher training to team members, ensuring compliance with procedures and operational readiness</li><li>Acting as the primary point of contact for Customer Care during the shift, managing first-level requests and escalating issues as needed</li><li>Leading, coaching, and supporting warehouse teams to achieve productivity, quality, and service targets</li><li>Completing shift checklists and operational reports accurately and on time</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Secondary or higher education, ideally in Logistics, Supply Chain, or a related field</li><li>3–5 years of experience in warehouse or distribution centre operations, including at least 1 year in a supervisory or team-leading role</li><li>Solid understanding of warehouse processes such as inbound, storage, picking, packing, and outbound</li><li>Proven ability to manage shift-based teams and coordinate daily operational activities</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Proficiency with Microsoft Office Suite</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>Core competencies of a successful candidate:<ul><li>Team leadership and coaching</li><li>Operational problem-solving</li><li>Clear and confident communication</li><li>Safety and quality awareness</li><li>Hands-on and proactive mindset</li><li>Customer service orientation</li></ul>

Warehouse Supervisor

As a Digital Communications Specialist you will be responsible for supporting and engaging both internal and external Customers by providing information and training on e-Banking, encouraging the adoption of digital channels, and contributing to the acquisition of new users and the retention of existing retail and business e-Banking customers.What you will be doing&nbsp;&nbsp;• &nbsp; &nbsp; Coordinate the execution of targeted multi-channel customer campaigns and actively contribute to the development of automated and ad hoc promotional initiatives aimed at strengthening customer acquisition and retention of Retail and Business e-Banking Customers.&nbsp; • &nbsp; &nbsp; Promote Bank’s digital channels, products and services across internal platforms (Intranet), the corporate website and social media in collaboration with relevant Divisions, ensuring consistency of presence and messages. • &nbsp; &nbsp; Coordinate the design and implementation of communication and promotional content across digital channels in collaboration with relevant business units to ensure consistency and alignment with key priorities. • &nbsp; &nbsp; Evaluate the effectiveness of communications based on digital engagement metrics and propose improvement actions where needed. • &nbsp; &nbsp; Manage the design and delivery of a diverse range of learning tools such as e-learning courses, interactive multimedia content, step-by-step user guides, and other educational resources to effectively support both employees and customers in their digital journeys. • &nbsp; &nbsp; Manage and respond to customer queries across various contact points regarding the functionality, usage, and troubleshooting of the Bank’s digital services, ensuring a seamless and informed customer experience.&nbsp;What you need to have&nbsp;• &nbsp; &nbsp;A Bachelor’ s degree in Communications, Marketing, Digital or relevant field. • &nbsp; &nbsp;A Master’ s degree in related field is preferred. • &nbsp; &nbsp;At least three (3) years of working experience in a relevant position in a services business or in the financial sector&nbsp; • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail.&nbsp; • &nbsp; &nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;Applications will be acknowledged and treated in utmost confidence.&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Digital Communications Specialist

As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Application Specialist

ABC Factors S.A., a subsidiary of Alpha Bank Group, is seeking a&nbsp;MIS &amp; Liabilities Control Associate&nbsp;to join its MIS &amp; Liabilities Control team.As a MIS &amp; Liabilities Control Associate, you support the preparation of accurate, timely, and reliable management information and reports by contributing to the collection, validation, and processing of data, in line with established standards and procedures.&nbsp;What you will be doing&nbsp;<ul><li>Contribute to the preparation of reports and analyses related to product and portfolio volumes, costs, and profitability, in line with established templates and guidelines</li><li>Contribute to the operation and ongoing support of the Management Information Systems (MIS), through data collection, validation, and basic data quality checks</li><li>Collect, format, and reconcile data and information required for reporting and Key Performance Indicator (KPI) tracking</li><li>Contribute to routine payment processing and cash monitoring activities, in line with established procedures and controls</li><li>Contribute to activities under the Company’s Data Governance Framework, supporting consistent data definitions, basic data quality controls, and reporting data reliability</li><li>Contribute to data-related projects by supporting the implementation of validation rules and basic data controls across systems and reporting processes, in line with agreed data and reporting standards</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Statistics, Banking, Business Administration, or another related field. A Master’s degree in one of the above-mentioned fields would be considered a plus.</li><li>A minimum of one (1) to three (3) years of experience in Management Information Systems (MIS) or a related function</li><li>Experience or exposure to reporting and regulatory compliance requirements, supporting accurate and reliable information flows</li><li>Knowledge of data management principles, including data collection, validation, and reconciliation, to ensure data consistency and reporting quality</li><li>Familiarity with database management concepts and data analysis practices, supporting effective reporting processes</li><li>Understanding of operational effectiveness and control frameworks, contributing to process accuracy and compliance</li><li>Strong analytical thinking and result-oriented mindset, enabling the interpretation of data and identification of insights</li><li>Effective communication and collaboration skills, supporting coordination with multiple internal stakeholders</li><li>Strong time management skills and attention to detail, ensuring timely delivery and accuracy of reports</li></ul>&nbsp;What we offerIt’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;• A friendly and collaborative working environment that supports taking initiative and action.• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.• A competitive salary and benefits.

MIS & Liabilities Control Associate

We are looking for a Junior Functional Tester to join our team supporting digital customer touchpoints within e-commerce platforms.As part of the team, you will assist in executing the testing lifecycle, contribute to drafting test scenarios, and assist with issue resolution to help ensure high-quality digital experiences. Apply now to grow your skills and contribute to exciting projects.Office location: Northeastern suburb of Athens.On-site presence: 3 days per week.Responsibilities<ul><li>Assist in executing the testing lifecycle across digital platforms and customer-facing touchpoints</li><li>Support the preparation of test scenarios for new features</li><li>Help coordinate issue tracking and resolution</li><li>Contribute to system readiness for User Acceptance Testing (UAT)</li><li>Work collaboratively with teammates on regression testing activities</li><li>Assist with basic documentation for test cases and findings</li></ul>Requirements<ul><li>1+ years of experience in functional testing</li><li>Hands-on experience with User Acceptance Testing (UAT) processes is required</li><li>Exposure to digital and/or e-commerce testing environments</li><li>Basic understanding of regression testing concepts</li><li>Ability to contribute to drafting and executing test cases</li><li>Detail-oriented mindset with problem-solving capability</li><li>Basic communication skills for internal team coordination</li><li>Willingness to learn and adapt to testing tools (experience with Atlassian Cloud tools is a plus)</li><li>Familiarity with or interest in digital customer touchpoints</li><li>English language proficiency at B1-B2 (Intermediate)</li><li>Fluent Greek language skills</li></ul>Nice to have<ul><li>Interest in analyzing test results and generating simple reports</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Manual Tester for Digital Customer Touchpoints

As a Viking Shipboard Leader, you represent Viking’s values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and objectives. You are flexible, stress resistant, focused, and a truly committed team member.&nbsp;PURPOSE OF POSITION<ul><li>The Head Waiter assists the Restaurant Manager to ensure efficient&nbsp;food and beverage (F&amp;B) operations and maintains productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>You are required to be self-motivated and run outlets independently, continuously making the effort to coach and develop the Restaurant Team.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Plan, schedule and assign staff to their relevant sections, accordingly; assist the Restaurant Manager with conducting daily menu presentations and organizing &amp; executing F&amp;B related ship functions and special events; greet and welcome Guests and check on their well-being, while on duty.</li><li>Manage and control Guest reservations and seating, when instructed; communicate Guest allergies and special needs to relevant parties.</li><li>Ensure professional and efficient communication with the Executive Chef, Galley Team and Bar Team.</li><li>Conduct accurate monthly inventory’s and assist the Restaurant Manager with creating durable orders.</li><li>Work within set restaurant-cost budgets; manage tasks related to inventory; conduct stock takes.</li><li>Manage and control Restaurant Pest Management Logs in accordance with all Public Health Policies.</li><li>In conjunction with the Restaurant Supervisor, regularly update the Restaurant Manager about the performance of the Restaurant Team; identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Plan, schedule and assign staff&nbsp;to their relevant sections, accordingly;&nbsp;monitor the Time &amp; Attendance&nbsp;System, in accordance to Maritime Labor Convention (MLC) 2006.&nbsp;&nbsp;</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Identify potential STARS, and assist, train &amp; lead them to success; implement and motivate a culture off ownership &amp; responsibility and provide the necessary guidance/training and information to the Restaurant Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Restaurant KPI goals (quality &amp; financial) for the Restaurant Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum 2 years’ experience as a Head Waiter, Assistant Maitre’d, or similar position, within a premium brand hospitality environment. Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health.</li><li>Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>

OCEAN - Head Waiter

Our Sales Support Team plays a crucial role in ensuring that both restaurant and retail partners have everything they need to succeed on Wolt. From onboarding new partners to updating menus and product lists, based on the Wolt brand and standards, our team makes sure everything runs smoothly for our partners and customers.As a member of the Sales Support team, you will play a key role in both onboarding new partners and providing ongoing support to ensure a smooth and high-quality experience. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices.What you’ll be doing<ul><li>Venue Onboarding – Successfully onboarding new partner venues onto the Wolt platform and ensuring optimal access at necessary times;</li><li>Training &amp; Support – Training our partner venues on how to use Wolt’s tools and equipment to operate effectively and independently;</li><li>Quality &amp; Satisfaction Checks – Ensuring our portfolio of stores reach the highest Wolt service standards by conducting regular quality and satisfaction assessments;</li><li>Sales &amp; Operational Support – Assisting the Account Management and Merchant teams with partner-related administrative tasks, coordination, and performance-boosting initiatives;</li><li>Merchant Requests &amp; Issue Resolution – Responding to partner inquiries and resolving onboarding, contract, and operational issues in collaboration with our Support team;</li><li>Menu &amp; Assortment Management – Leading updates and improvements to restaurant menus and retail assortments on the platform;</li><li>Equipment &amp; Tech Management – Overseeing equipment enrollment, inventory tracking, and resolving technical issues related to merchant operations;</li><li>Process Improvement – Identifying bottlenecks, suggesting improvements, and taking ownership of projects aimed at enhancing partner satisfaction and operational efficiency;</li><li>Collaboration – Working closely with internal teams to ensure a seamless and high-quality experience for both new and existing partners, while staying agile as the company continues to grow.</li></ul>Our humble expectations&nbsp;<ul><li>Detail-Oriented &amp; Organized – You enjoy structure and keeping things running smoothly;</li><li>Customer-Focused – Previous experience in customer service, administration, or sales support is a plus;</li><li>Tech-Savvy – Comfortable working with digital tools and managing data;</li><li>Great Communicator – You’ll be in regular contact with merchants and internal teams;</li><li>Fluent in Greek &amp; English – Both languages are essential;</li><li>Valid Driver's License – Ability to travel for onsite partner visits and training sessions;</li><li>Bonus Points – Experience in the restaurant, retail, or e-commerce industry is a plus!</li></ul>What we offer<ul><li>✨ A Fun &amp; Dynamic Work Environment – Work with a supportive, international team;</li><li>📈 Career Growth – Opportunities to learn and develop within Wolt;</li><li>🍔 Wolt Perks – Discounts on Wolt orders &amp; modern work equipment;</li><li>⚖️ Work-Life Balance – Enjoy flexibility in your work routine.</li></ul>

Sales Support Associate

We're currently looking forfull-timeSupport Associates to join our team remotely from multiple regions acrossGreece(Eastern Macedonia and Thrace, Peloponnese, Epirus, Crete etc.)&nbsp;!Kindly note that only candidates based outside of Athens &amp; Thessaloniki are eligible for our remote openings. If you are based in Athens, please apply here. Applicants based in Thessaloniki can apply here! :)&nbsp;In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends - we are open 7 days a week (40 hours per week).</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to your region's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

Support Associate (Remote)

We are now looking for another team mate to join us in Athens as Area Sales Manager – South Greece.Can you say ‘yes’?Do you treat your colleagues with respect?Do you always have the customer in mind?Do you act with future generations in mind?Do you like to seek out opportunities to grow and develop?Do you have a proven track record of delivering results?What you’ll be doing:<ul><li>Strategic Sales Execution:&nbsp;Drive the implementation of regional sales strategies to consistently surpass budget targets, while maintaining analytical reporting standards on a daily, weekly, and monthly cadence.</li><li>Commercial Excellence &amp; Compliance:&nbsp;Enforce high standards of commercial discipline across the partner network, ensuring full alignment with corporate policies and executing quarterly financial reconciliations.</li><li>Market Expansion &amp; Network Optimization:&nbsp;Strategically broaden Knauf’s geographical footprint by identifying and onboarding high-potential channel partners while maximizing the product range and market penetration of existing accounts.</li><li>Stakeholder Management:&nbsp;Cultivate strong partnerships with major contractors and technical firms to funnel high-value project leads and champion the contractor loyalty ecosystem.</li><li>Client Advocacy &amp; Resolution:&nbsp;Act as a dedicated point of contact for complex customer challenges, leveraging internal technical resources to provide swift, high-quality solutions and maintain brand integrity.</li><li>Demand Generation Leadership:&nbsp;Orchestrate targeted market activities and technical seminars to stimulate demand and position Knauf systems as the preferred choice for modern construction.</li><li>Market Intelligence:&nbsp;Monitor the competitive landscape, emerging architectural trends, and evolving&nbsp;Government regulations&nbsp;to proactively adapt regional tactics</li></ul> What skills and qualifications are need:<ul><li>Technical Education:&nbsp;A University Degree in&nbsp;Civil Engineering, Mechanical Engineering or similar</li><li>Proven Sales Experience:&nbsp;At least&nbsp;5+ years of experience&nbsp;in technical sales or project management within the building materials or construction industry, preferably within multinational environments.</li><li>Government &amp; Large-Scale Projects:&nbsp;Experience in navigating&nbsp;Government project tenders&nbsp;and large-scale public infrastructure works.</li><li>Analytical Strategic Thinking:&nbsp;Advanced ability to analyze market trends and interpret sales data to drive long-term regional growth.</li><li>Stakeholder Management:&nbsp;A track record of engaging with key influencers—including architects, technical offices, and contractors—to generate project leads and build loyalty.</li><li>Language &amp; Digital Proficiency:&nbsp;Excellent command of English and proficiency in digital tools (CRM, MS Office)</li><li>Management Excellence:&nbsp;While a Tier-2 Management degree is a plus, we prioritize your ability to lead, mentor, and foster a collaborative environment in line with our values We’ll provide:&nbsp;• Competitive salary• Private health insurance• Opportunity to work in a Great Place To Work® - Certified™ and&nbsp;grow in a multinational environment</li></ul>

Job Ads Producer Greece - Page 46

sales manager

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information security officer

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information security engineer

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