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<ul><li>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. </li><li>Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). </li><li>Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. </li><li>Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. </li><li>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Executive-Sales

Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above). Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience&nbsp;Required:• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.&nbsp;Preferred:• Catering sales experience.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing Sales Activities• Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above).• Manages the sales efforts for the property including local corporate and social catering.• Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.• Understands the overall market (e.g.,competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.• Closes the best opportunities for the property based on market conditions and property needs.• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.• Designs, develops and sells creative catered events.• Maximizes revenue by up-selling packages and creative food and beverage.• Manages catering sales revenue and operation budgets, and provides forecasting reports.• Develops menus that drive sales.• Assists with selling, implementation and follow-through of catering promotions.• Executes and supports Marriott’s Customer Service Standards and property’s Brand Standards.• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).• Participates in and practices daily service basics of the brand (e.g.,,Marriott Hotel and Resorts Spirit to Serve Daily Basics, Renaissance Hotels and Resorts Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.&nbsp;Building Successful Relationships• Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that sales efforts are coordinated, complementary and not duplicative.• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to maintain guest satisfaction.• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceeds their expectations, while building a relationship and loyalty to Marriott.• Gains understanding of the property’s primary target customer and service expectations. Develops a close working relationship with operations to execute strategies at the property level.&nbsp;

Catering Sales Executive (NE)

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.OR• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing the Human Resources Strategy• Executes and follows-up on engagement survey related activities.• Champions and builds the talent management ranks in support of property and region diversity strategy.• Translates business priorities into property Human Resources strategies, plans and actions• Implements and sustains Human Resources initiatives at the property.• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.• Creates value through proactive approaches that will affect performance outcome or control cost.• Monitors effective use of myHR by property managers and employees.• Leads and participates in succession management and workforce planning.• Responsible for Human Resources strategy and execution.• Serves as key change manager for initiatives that have high employee impact.• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.&nbsp;Managing Staffing and Recruitment Process• Analyzes open positions to balance the development of existing talent and business needs.• Serves as coach and expert facilitator of the selection and interviewing process.• Surfaces opportunities in work processes and staffing optimization.• Makes staffing decisions to manage the talent cadre and pipeline at the property.• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.• Monitors sourcing process and outcomes of staffing process.• Ensures managers are competent in assessing and evaluating hourly staff.&nbsp;Managing Employee Compensation Strategy• Remains current and knowledgeable in the internal and external compensation and work competitive environments.• Leads the planning of the hourly employee total compensation strategy.• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.&nbsp;Managing Staff Development Activities• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.• Serves as resource to property Human Resources staff on employee relations questions and issues.• Continually reinforces positive employee relations concepts.&nbsp;

Dir-Human Resources

As a Concierge, you will create meaningful and memorable experiences for our guests by providing expert advice, personalised recommendations, and seamless assistance during their stay. You will embody the guest-focused culture of Marriott and elevate the luxury standards of AMOH Hotel.Key Responsibilities -Provide information and recommendations about local attractions, dining, and activities -Arrange transportation, reservations, and special requests -Assist with VIP arrivals and ensure personalised experiences -Build relationships with guests and maintain updated guest preference profiles -Coordinate with Front Office and Bell staff -Maintain a polished, professional appearance in line with brand standards -Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.Benefits -Accommodation and board. -Social insurance and other benefits according to Greek legislation. -Opportunities to participate in professional training and development programs. -Work in a multicultural and dynamic environment. -Excellent career advancement opportunities within the organization.-Previous concierge experience with Marriott brands or other luxury chains (preferred). -Excellent communication and interpersonal skills -Strong knowledge of the local area, events, and restaurants -Ability to handle confidential information discreetly -Fluency in English; other languages are an advantage&nbsp;Monthly payment, accommodation, meals provided, hotel uniform, arrival pick up, 1.200 euro net monthly

Concierge

As the Assistant Food and Beverage Manager, you will play a pivotal role in supporting the seamless execution of our culinary and service operations. Working closely with the Food and Beverage Manager, you will contribute to the overall success of our establishment by assuming a range of responsibilities that span both managerial and operational domains.Responsibilities: -Assist in the day-to-day management of food and beverage operations, ensuring smooth and efficient service delivery. -Oversee the implementation of operational procedures, including inventory management, order processing, and quality control. -Contribute to maintaining high standards of customer service, addressing customer inquiries and concerns in a professional and timely manner. -Contribute to the maintenance of a high level of cleanliness and hygiene in both the kitchen and dining areas. -Collaborate with the Food and Beverage Manager on financial analysis and reporting related to F&amp;B operations. -Stay abreast of industry trends and customer preferences to keep our offerings fresh and exciting. -Lead by example, setting the standard for impeccable service. Work closely with the front-of-house team to create a seamless and memorable dining experience for our guests.Benefits: -Competitive salary and other benefits (as per local legislation) -Advanced opportunities for professional growth -Accommodation and board -Participation in educational programs -Diverse and multicultural environments -Professional skills development&nbsp;Requirements: -Bachelor's degree in hospitality management or related field -3 years of experience as an F&amp;B Assistant or similar role. Previous experience with Marriott brands or other luxury chains (preferred). -Extensive knowledge of food and beverage service, including industry trends and best practices -Strong leadership, communication, and interpersonal skills -Ability to work under pressure and handle multiple tasks simultaneously -Excellent organizational and time management skills, with the ability to prioritize tasks effectively -Proficient in English with an excellent command of the language -Proficient knowledge of MS Office -Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.Monthly payment, accommodation, meals provided, hotel uniform, arrival pick up, 2.100 euro net monthly&nbsp;

Assistant F&B Manager

The ideal candidate should have experience in managing a restaurant within a luxury hotel or resort setting, with a focus on providing exceptional service, training, and leadership.Responsibilities: -Manage the daily restaurant operations to ensure the smooth running of the outlet, including effective management of staffing levels -Train, motivate, and coach employees, ensuring staff are delivering the Atlantica values, philosophy and standards of service excellence -Implement effective procedures for food and beverage quality control, presentation, and service according to the company's standards -Manage guest feedback and resolve complaints in a timely and satisfactory mannerBenefits -Competitive salary and other benefits (as per local legislation) -Advanced opportunities for professional growth -Accommodation and board -Participation in educational programs -Diverse and multicultural environments -Professional skills development&nbsp;Requirements -2+ years of experience in a restaurant management position within a luxury hotel or resort. Previous experience with Marriott brands or other luxury chains (preferred). -Proven experience in managing and supervising teams, with the ability to motivate and build morale -Excellent organizational, communication, and problem-solving skills with strong attention to detail&nbsp; -Excellent command of the English language&nbsp; -Passion for delivering exceptional guest experiences. -Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.Monthly payment, accommodation, meals provided, hotel uniform, arrival pick up, 1.800 euro net monthly

Restaurant Manager

•Welcome and escort VIP guests, Marriott Bonvoy Elite members, and special-category guests according to brand standards. •Ensure all guest preferences, profiles, and special requests are anticipated and fulfilled proactively. •Maintain strong guest engagement and personalized service delivery throughout the guest journey (pre-arrival, arrival, in-house, and departure). •Resolve guest concerns and service recovery cases promptly, diplomatically, and in alignment with Marriott’s “Brilliant Service” philosophy. •Conduct daily lobby presence to ensure smooth operations and enhanced guest interaction. •Ensure consistent delivery of The Luxury Collection’s signature rituals, personalized touches, and guest recognition programs. Operational &amp; Administrative Responsibilities •Coordinate with all operational departments (Housekeeping, F&amp;B, Spa, Engineering, Concierge, Sales) to ensure seamless service delivery. •Oversee daily VIP reports, arrival preparation, room inspections, and amenities placement. •Manage guest feedback through internal platforms: GXP, Medallia, GuestVoice, and TripAdvisor/Online Reputation Management tools. •Ensure proper documentation of guest preferences in the PMS and CRM systems for future stay personalization. •Support front office operations during peak periods when required. Brand Standards &amp; Compliance •Guarantee full adherence to Marriott Luxury Collection brand standards, operational guidelines, and guest service protocols. •Train team members on guest interaction standards, upselling techniques, and service recovery procedures. •Participate in quality audits (LRA, Brand Standard Audits) and implement improvement action plans where needed. Leadership &amp; Team Collaboration •Support the Front Office Manager in supervising and coaching Guest Relations Agents, Lobby Ambassadors, and Concierge teams. •Provide ongoing feedback, skill development, and performance support to ensure luxury-level service delivery. •Foster a culture of teamwork, empathy, and excellence in guest service. Guest Loyalty &amp; Recognition •Ensure correct implementation of Marriott Bonvoy Elite recognition benefits. •Promote loyalty program enrolments and educate guests about member benefits. •Review loyalty reports to ensure personalized engagement and targeted service enhancements.Education &amp; Experience •Bachelor’s degree in Hospitality Management or related field preferred. •Minimum 2–3 years of experience in guest relations, front office, or luxury hospitality roles. •Previous experience with Marriott brands or other luxury chains (preferred). Skills &amp; Competencies •Strong leadership, communication, and interpersonal skills. •Exceptional attention to detail and passion for personalized service. •Ability to manage guest situations with tact and diplomacy. •Strong knowledge of PMS systems (Opera Cloud/Opera PMS preferred). •Fluent in English; additional languages highly desirable (Greek, Russian, French, Arabic, etc.). •Professional grooming and presentation in line with luxury standards.Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.montly payment, accommodation, meals provided, hotel uniform, arrival pick up1.600 euro net monthly

Guest Relations Manager

Our Account Managers are key customer partners who embody our mission to improve the world of construction—embarking on a journey that enables growth, challenge, real impact, and a home for those with talent, ambition, and a desire to learn at Hilti.Our Account Managers are the key points of contact for our customers and embody our mission to improve the world of construction, becoming strategic partners for productivity, safety, and sustainability. This is not a traditional sales role, but a journey that will allow you to challenge yourself, grow, and make a real impact. If you have talent, ambition, and a desire to learn, Hilti is the right place for you!What You'll do<ul><li>As an Account Manager, you won’t just sell, you’ll develop new business opportunities, manage processes and collaborate with colleagues.</li><li>Every day will be a new challenge: you’ll be on construction sites, in offices, companies, or production plants, always at the heart of the action!</li><li>You’ll present our most innovative products, showcase our cutting-edge software and offer unique, customized services and solutions.</li><li>You’ll build trust-based relationships with customers, helping them find the best Hilti solutions for their business.</li><li>You’ll work in the field, testing yourself in a dynamic, challenging, and ever-evolving environment.</li><li>At Hilti, you’ll have the same autonomy as running a small business, but you’ll never be alone!</li></ul>What You’ll Bring<ul><li>A university degree, ideally in engineering or economics</li><li>Excellent communication and interpersonal skills</li><li>At least 1-2 years of experience or a strong interest in sales</li><li>The ability to set clear goals and the drive to achieve them</li><li>Proactivity, ambition, and genuine enthusiasm</li><li>A good command of English</li><li>A valid driver’s license</li></ul>What’s In It for You<ul><li>Continuous investment in employee development across functions, geographies, and expert career paths.</li><li>Access to diverse trainings and promotion opportunities tailored to individual strengths.</li><li>Clear success criteria with jointly defined business and development goals.</li><li>Ongoing feedback, reviews, and coaching with team leaders.</li></ul>

Account Manager - Rhodes

Προϋπηρεσία min 2 χρόνια σε αντίστοιχη θέση με σκοπό την οργάνωση, παρακολούθηση υλικών της αποθήκης, προετοιμασία των παραγγελιών, την συλλογή τους και την διανομή στους πελάτες του καταστήματος, Ευχέρεια χρήσης Ηλεκτρονικών Υπολογιστών και γνώση της Αγγλικής ΓλώσσαςΕπιθυμητά Προσόντα: Κάτοχος Άδειας Οδήγησης, Ομαδικό πνεύμα με επικοινωνιακή και οργανωτική ικανότητα

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Προϋπηρεσία min 2 χρόνια σε εμπορικό κατάστημα πώλησης αντίστοιχων ή και ίδιων προϊόντων, Ευχέρεια χρήσης Ηλεκτρονικών Υπολογιστών και γνώση της Αγγλικής ΓλώσσαςΕπιθυμητά Προσόντα: Κάτοχος Άδειας Οδήγησης, Ομαδικό πνεύμα με επικοινωνιακή και οργανωτική ικανότητα

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