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Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Crete 

Guest Relations Assistant Manager Kos 

Operational Leadership: Oversee the daily operations of multiple F&amp;B outlets, ensuring smooth service and alignment with brand and company standards.Team Management: Lead, train, and motivate outlet managers, supervisors, and service teams to achieve high performance and exceptional guest experience.Guest Experience: Ensure each outlet delivers personalized, efficient, and high-quality service in line with 5-star hospitality standards.Financial Performance: Monitor budgets, control costs, and analyze sales reports to maximize profitability while maintaining service excellence.Quality &amp; Standards: Enforce hygiene, safety, and service procedures across all outlets, conducting regular audits and training sessions.Coordination: Collaborate with the Culinary, Events, and Beverage teams to support menu development, promotions, and special events.Continuous Improvement: Review guest feedback and implement action plans to drive service enhancement and operational efficiency.Reporting: Provide performance updates, forecasts, and recommendations to the Food &amp; Beverage Manager and Executive Team.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Senior Manager Corfu 

Outlet Senior Manager Crete 

Outlet Senior Manager Kos  

The successful candidate will:<ul><li>Monitor market trends of terminal devices such as mobile phones, tablets, PCs, Android STBs, and Smart TVs, as well as their technology roadmaps and operating system evolution, in order to assess the impact on the COSMOTE TV Streaming service.</li><li>Support the firmware update process of COSMOTE TV STBs, ensuring the smooth introduction of new features and flawless operation.</li><li>Cooperate with Deutsche Telekom Group NatCos and participate in working groups focused on the joint development of new products and services and the adoption of best practices.</li><li>Participate in the definition of the COSMOTE TV service roadmap and compile detailed marketing specifications for new services.</li><li>Manage the development process of projects and/or services in coordination with COSMOTE Technology and IT departments, as well as external vendors.</li><li>Plan and execute verification tests on various types of terminal devices prior to new version releases of the COSMOTE TV OTT application.</li><li>Prepare supporting material for Service Assurance and Customer Support teams and assist in troubleshooting issues that require in-depth investigation.</li><li>Track the deployment of competitive Pay TV services in the Greek and European markets.</li><li>Participate in the annual budgeting process for services and products under their responsibility.</li></ul>&nbsp;Candidate ProfileYou are the ideal candidate if:<ul><li>You have at least 3 years of experience in a Product Manager or Technical Product Manager role, preferably in the Pay TV or Telecommunications sector. (Required)</li><li>You hold a University or College degree in Engineering, Applied Sciences, or Information Technology. (Required)</li><li>You possess a postgraduate degree in Engineering, Applied Sciences, IT, or Project Management. (Desirable)</li><li>You are familiar with Agile methodologies in product and service development. (Desirable)</li><li>You have fulfilled your military obligations (for male candidates only). (Required)</li></ul>&nbsp;Additionally, you should:<ul><li>Have a deep understanding of the development, customization, upgrade, and certification processes for terminal devices using Android/Android TV OS, including functional and regression testing—ideally on TV-related devices (e.g., STBs, Smart TVs, remote controls)—and/or experience in defining application specifications and executing verification tests for streaming applications.</li><li>Have extensive experience in project management/coordination and in compiling technical and marketing specifications (in English).</li><li>Be familiar with broadcasting, streaming, encoding, compression, and encryption technologies used in audio/video transmission (considered a plus).</li><li>Demonstrate strong analytical thinking combined with solid business acumen.</li><li>Be an independent, self-motivated professional able to operate with minimal supervision.</li><li>Be result-driven and capable of working efficiently under demanding deadlines.</li><li>Show passion for developing innovative ideas aimed at meeting customer needs.</li><li>Communicate fluently, both verbally and in writing, in Greek and English.</li><li>Possess strong teamwork skills and the ability to collaborate effectively within diverse teams.</li></ul>&nbsp;And have:<ul><li>Excellent command of the English language (C2 level). (Required)</li><li>Proficient use of MS Office applications. (Required)</li><li>Experience with collaboration and ticketing tools. (Desirable)</li><li>Agile Scrum Master certification. (Desirable)</li><li>Agile Product Owner certification. (Desirable)</li></ul>What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people: &nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>&nbsp;Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers &nbsp;</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>&nbsp;Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Senior Product Manager_Cosmote TV

We are seeking an experienced IT Project Manager &amp; Application Owner to fill a hybrid role within our IT department. This individual will be responsible for both leading the successful, end-to-end delivery of different sizes of IT projects and for assuming full lifecycle ownership of one or more key business applications. This position will focus mainly on the HR, Legal and Communication domains.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul>Your Responsibilities:Project Leadership:&nbsp;<ul><li>Lead complex IT projects from initiation to closure, ensuring scope, schedule, and budget adherence.</li></ul>Application Stewardship:<ul><li>Own the application lifecycle, including strategic roadmap, budget, and business value.</li><li>Manage application support and incidents and ensure Service Level Agreement are met</li></ul>Stakeholder Management:&nbsp;<ul><li>Act as the primary IT partner to the business, translating needs into technical requirements.</li></ul>Vendor &amp; Procurement Management:<ul><li>Lead RFI/RFP processes and vendor selection, managing partner relationships after implementation (QBR)</li></ul>Operational Excellence:&nbsp;<ul><li>Guarantee application(s) stability, security, and performance as the final escalation point.</li></ul>Team coordination:&nbsp;<ul><li>Coordinate matrixed internal teams and external vendors to achieve project and operational goals.</li></ul>As an IT Project ManagerInitiation &amp; Planning:<ul><li>Collaborate with sponsors to define project scope, goals, and deliverables.</li><li>Develop detailed project plans, work-breakdown structure and resource plan</li><li>Conduct comprehensive risk assessments and develop mitigation strategies.</li><li>Establish project budget and track invoices process.</li></ul>RFI / RFP Preparation:<ul><li>Partner with business and technical teams to define detailed requirements for new software</li><li>Author comprehensive Request for Information and Request for Proposal documents.</li><li>Manage the vendor communication and Q&amp;A process.</li><li>Organize and facilitate vendor demonstrations.</li><li>Lead the vendor evaluation committee, develop scoring matrices and provide a final selection recommendation.</li><li>Support the procurement and legal teams during contract negotiation.</li></ul>Execution &amp; Control:<ul><li>Lead project kick-off meetings and regular status meetings.</li><li>Proactively manage and track project risks, issues, and dependencies, escalating as needed.</li><li>Manage the project budget, tracking actuals against forecast and handling change requests.</li><li>Prepare and deliver clear status reports and presentations to all levels of stakeholders</li><li>Ensure project documentation and deliverables are tracked, reviewed and approved</li></ul>Closure:<ul><li>Coordinate User acceptance testing and ensure all criterias are met for go-live.</li><li>Manage the project transition to the operational support team.</li><li>Conduct post-project reviews and "lessons learned" sessions.</li></ul>As an Application OwnerStrategy &amp; Roadmap:<ul><li>Develop and maintain the 3-5 year strategic roadmap for the application(s), aligning with business objectives.</li><li>Plan for the application lifecycle, including upgrades, enhancements, and eventual closure.</li></ul>Financial Management:<ul><li>Develop and manage the annual budget for the application(s), including licenses, maintenance, support, and enhancement costs.</li><li>Continuously track and optimize costs</li></ul>Operations &amp; Performance:<ul><li>Act as the primary escalation point for major incidents and problem management.</li><li>Monitor application performance, availability, and user satisfaction.</li><li>Liaise with infrastructure, database, and security teams to ensure the underlying technology stack is robust and secure.</li></ul>Lifecycle &amp; Vendor Management:<ul><li>Manage the backlog of bug fixes and enhancement requests</li><li>Oversee the release management and change control process for the application.</li><li>Manage the relationship with the application vendor(s), ensuring adherence to Service Level Agreements and driving value from the partnership.</li></ul>Compliance &amp; Security:<ul><li>Ensure the application adheres to all internal security policies and external regulations.</li><li>Elaborate compliance and security documentation during project implementation</li><li>Coordinate regular security audits, vulnerability assessments, and disaster recovery testing</li></ul>Qualifications:Essential<ul><li>Master’s Degree in Computer Science, Information Systems, or Engineering</li><li>More than 5 years of practical experience in projects related applications</li><li>Demonstrable experience as an application owner, product management</li><li>Project management certification (PMP)</li><li>Proven, end-to-end experience leading RFI/RFP processes, vendor evaluation, and selection.</li><li>Strong experience managing external vendors and managed service providers</li><li>Experience of working within a culturally diverse global company</li><li>Fluent or native English speaker</li><li>Knowledge and experience on Google workplace</li></ul>&nbsp;Desirable<ul><li>Knowledge and experience with technical fields ( application architecture, servers and applications services troubleshooting,...)</li><li>Knowledge of Imerys internal organization</li><li>Conversant in French would be advantageous</li></ul>

IT Project Manager & Application Owner

Guest Service:&nbsp;Greet guests warmly, take drink orders, and provide excellent customer service throughout.Beverage Preparation:&nbsp;Prepare alcohol and non-alcoholic beverages according to the established sequence of service.Inventory Management:&nbsp;Monitor stock levels, restock supplies, and assist with inventory control.Teamwork:&nbsp;Collaborate with management to ensure smooth bar and restaurant operations.Cleanliness &amp; Safety:&nbsp;Keep the bar area clean, organized, and compliant with health and safety regulations.Qualifications &amp; ExperiencePrevious experience within a bar/restaurant, preferably in a hotel environment.Fluency in English, with an additional language being a plus.Degree/Diploma in Hospitality/Tourism.Excellent communication and customer service skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Bartender

SCYTALYS is currently looking for skilled&nbsp;Program Manager, passionate about his/her field of work.Responsibilities:<ul><li>Manage and lead Project delivery teams throughout the project lifecycle.</li><li>Track Project health and manage deviations from baselined constraints.</li><li>Report Project status to stakeholders at all applicable levels.</li><li>Identify project risks and opportunities and effectively manage risk mitigation actions.</li><li>Build high performance project teams and lead projects to a successful completion.</li><li>Communicate with clarity and precision to project team, leadership, and customer.</li><li>Build trusted relationships with clients and stakeholders and resolve conflicts.</li><li>Lead and participate in Bid &amp; Proposal efforts by developing detailed project plans to include:</li></ul><ol><li>Statement of Work (SoW)</li><li>Work Breakdown Structure (WBS)</li><li>Project Cost</li></ol><ul><li>Provide comprehensive project documentation and relevant reporting.</li><li>Understand processes and adhere to Company Policy and Procedures.</li><li>Drive initiatives to meet the business goals of organization.</li></ul>Required Skills<ul><li>University Degree in Engineering/IT and/or Business Administration.</li><li>Experience with various approaches (Agile, Lean and Waterfall) to manage the development and delivery of Software and Hardware integrated systems and solutions.</li><li>Proven track record of projects execution and supporting competitive Public Bids/Proposals.</li><li>Ability to lead a Project team and maximize engagement.</li><li>Goal oriented</li><li>Good presentation skills</li><li>Proficient with Microsoft Office Suite, Word, Excel, PowerPoint, MS-Project</li><li>Excellent English language reading, writing, speaking, and listening skills.</li><li>PMP Certification (preferable)</li></ul>We offer:<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Program Manager

Stakeholder Collaboration: Work closely with the FP&amp;A team and key business partners to collect financial data and provide strategic financial insights.Financial Reporting: Support the month-end close process by reviewing cost classifications and proactively addressing any discrepancies or corrections.Management Accounts: Prepare and deliver timely, accurate management reports, including P&amp;L, Balance Sheet, and Cash Flow statements, at both entity and group levels.Ad-hoc Analysis: Provide detailed financial analysis and customized reports to support strategic business decisions and ad-hoc requests.Data Governance: Maintain and manage the Group chart of accounts, cost centers, and reporting structures, ensuring compliance with internal policies and documentation standards.Process Improvement: Lead or contribute to finance transformation initiatives aimed at enhancing process efficiency, automation, and overall performance.What will you bring?Finance/Accounting BSc within Accounting or Finance or Business administration and relevant Professional Qualification&nbsp;(e.g., CIMA, ACCA, CPA).3-5 years of experience in management accounting or a similar role or in Big 4.Strong Analytical/Accounting skills are required.IESOEL, ACCA will be considered a strong asset.Excellent Communication is required (Greek and English). Spanish would be considered a strong asset.Advanced computer skills in MS Office and accounting software (preferably Entersoft).What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Management Accountant Specialist

TITAN Greece&nbsp;is looking for a&nbsp;Segment Manager,&nbsp;for our&nbsp;HQ in Athens,&nbsp;to develop and execute segment strategies, leveraging market intelligence and stakeholder relationships to drive growth. This role, reporting to the Marketing Director is responsible for identifying key opportunities, monitoring market trends, and shaping the company's positioning within prioritized segments. The Segment Manager will work closely with internal teams, customers, and industry stakeholders to enhance market presence and align strategies with business objectives.Responsibilities• Develop market models and forecasts to identify high-value opportunity segments based on value, volume, and strategic fit.• Conduct in-depth research on segment ecosystems, including competitors, influencers, and key stakeholders, identifying opportunities and risks.• Track and analyze regulatory developments affecting prioritized segments.• Design and implement growth and engagement strategies for prioritized segments (e.g., Real Estate &amp; Hospitality).• Build and maintain relationships with key customers and influencers through industry events, conferences, and expos.• Gather and analyze customer feedback, trends, and purchasing behaviors to provide actionable insights to product and marketing teams.• Represent TITAN in industry bodies and advocacy initiatives to strengthen presence and influence.• Identify and prioritize untapped opportunities within the segment to drive business growth.• Work with product teams to develop and refine segment-specific value propositions.• Educate sales teams on segment dynamics and collaborate on compelling segment-specific narratives.• Partner with product managers to translate segment needs into product definitions.• Collaborate with CPE to monitor segment performance metrics, including revenue, market share, and customer satisfaction, to enhance strategies.Qualifications• Bachelor's degree in Business Administration, Marketing, or a related field.• Master's degree in Marketing or Business Administration is preferred.• 5+ years of experience in sales &amp; marketing. Experience in cement or lightweight building materials industries will be considered a plus.• Strategic thinking and problem-solving ability.• Strong change leadership skills.• Customer-centric mindset.• Strong cross-departmental collaboration and coordination skills.• Continuous improvement mindset.&nbsp;What We Offer • Private health insurance• Pension plan• Annual checkup• Performance bonus• Prepaid supermarket cards• Learning &amp; Development opportunities• Internships &amp; summer schools for employees’ children• Wellness programs &amp; special offers At TITAN, we provide equal opportunities for employment, prohibiting any kind of discrimination. All applications will be acknowledged and treated with the strictest confidence.

Segment Manager

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in French&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent

Fourlis group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus and Romania in providing quality consumer goods, is currently looking to recruit:Internal Auditor&nbsp; The Position:Being a part of the Group Internal Audit team of a listed in the Athens Stock Exchange company, reporting to the Internal Audit Manager, you will be responsible and accountable for:<ul><li>Internal Audit Delivery – planning, performing and reporting of audits on a risk assessed basis using methodologies and industry practices that are in line with professional standards, making use of data analytics tools to deliver efficiencies and enhanced audit results</li><li>Recommending actions to improve internal control effectiveness and process optimization</li><li>Actively developing strong relationships with a wide range of business contacts to gain knowledge and insight into the issues affecting the company and maintaining effective partnerships with business management teams</li></ul> Qualifications &amp; Competencies required:<ul><li>Bachelor's degree or higher in Accounting, Finance, Business administration or a related discipline&nbsp;</li><li>At least 3 years of working experience in an audit or controlling environment (internal or external audit, finance)</li><li>Knowledge of risk-based audit methodologies and practical experience in auditing techniques, including risk assessment, internal controls evaluation and different testing methodologies</li><li>Experience in audit report writing</li><li>Strong knowledge of Microsoft Office</li><li>Willingness to learn and use audit tools (CAATs), like ACL Robotics or other GRC software&nbsp;</li><li>Excellent command of the Greek and English language, both written and verbal</li><li>Excellent communication skills with the capability to build and maintain strong business relationships at varying levels of seniority &nbsp;</li><li>Strong analytical, problem solving and critical thinking skills</li><li>Willingness for learning and a desire to continually development and improvement</li><li>Good organizational and time management skills with the ability to prioritize and complete multiple complex projects</li><li>Multitasking skills and accountability for own work and strict deadlines</li><li>Teamwork</li></ul> Qualifications considered as an asset:<ul><li>Postgraduate studies or other Professional Qualification, completed or in progress (e.g. ACCA, ACA, CIA)</li><li>Experience in IT audit</li><li>Experience in retail</li><li>Experience in a multinational Group</li><li>Experience in data analytics tools like ACL Analytics or other GRC software and ability to design and execute data analytics tests to support business process audits</li><li>Knowledge of SAP ERP</li></ul> We offer:<ul><li>Competitive remuneration &amp; benefits package&nbsp;</li><li>Extensive continuous training&nbsp;</li><li>Career &amp; development prospects in Fourlis group</li></ul>

Internal Auditor

Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

The Stores Design &amp; Development Team Leader implements the retail brand manuals and update OS designs, ensuring compliance with all relevant laws and regulations while supporting all designs and permits required for OPAP HQ and owned properties. Your day to day will include: • &nbsp; &nbsp;Developing Play layouts, including architectural design, construction licensing, and optimal product/equipment placement, ensuring alignment with OPAP brand guidelines, operational needs, and retail trends to enhance customer experience and sales • &nbsp; &nbsp;Coordinating with Retail, Engagement, Legal teams, and external partners to finalize design elements that are feasible, on-brand, and tailored to market needs • &nbsp; &nbsp;Reviewing design requests for new openings or structural changes and assigning work to engineers, ensuring adjustments follow design manuals • &nbsp; &nbsp;Engaging with construction teams, suppliers, and authorities to ensure smooth execution, overseeing timelines, budgets, and quality standards • &nbsp; &nbsp;Contributing to the creation and update of Play design manuals covering electromechanical and architectural aspects • &nbsp; &nbsp;Monitoring placement of equipment, gaming machines, and furniture according to store standards • &nbsp; &nbsp;Managing the end-to-end design process, including studies, documentation, licensing, and construction packages for new OS/Play and renovations • &nbsp; &nbsp;Updating designs per latest manuals and brand standards, proposing improvements based on feedback and lessons learned • &nbsp; &nbsp;Supporting partner selection and negotiations, providing guidance for Play design preparation • &nbsp; &nbsp;Supervising team members, offering support and coaching for skill development and goal achievement&nbsp;What you need to succeed:&nbsp;• &nbsp; &nbsp;Bachelor of Engineering in Civil or Architecture Engineering. Master’s degree considered a plus • &nbsp; &nbsp;Over 6 years of experience in architectural and MEP design • &nbsp; &nbsp;Very good knowledge of the design principles and methods • &nbsp; &nbsp;Hands-on experience in using design applications and software (e.g. 3D, CAD/CAM etc.) • &nbsp; &nbsp;Strong leadership and people management skills, with experience guiding multifunctional team • &nbsp; &nbsp;Structured and analytical mindset, with a results-driven and self-motivated approach • &nbsp; &nbsp;Flexible, proactive, and able to prioritize effectively under tight deadlines • &nbsp; &nbsp;Excellent communication and teamwork abilities • &nbsp; &nbsp;Proficient in MS Office • &nbsp; &nbsp;Strong command of English&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Stores Design & Development Team Leader- Play Stores (3812)

The Stores Design &amp; Development Team Leader implements the retail brand manuals and update OS designs, ensuring compliance with all relevant laws and regulations while supporting all designs and permits required for OPAP HQ and owned properties. Your day to day will include: • &nbsp; &nbsp;Developing OS layouts, including architectural design, construction licensing, and optimal product/equipment placement, ensuring alignment with OPAP brand guidelines, operational needs, and retail trends to enhance customer experience and sales • &nbsp; &nbsp;Coordinating with Retail, Engagement, Legal teams, and external partners to finalize design elements that are feasible, on-brand, and tailored to market needs • &nbsp; &nbsp;Reviewing design requests for new openings or structural changes and assigning work to engineers, ensuring adjustments follow design manuals • &nbsp; &nbsp;Engaging with construction teams, suppliers, and authorities to ensure smooth execution, overseeing timelines, budgets, and quality standards • &nbsp; &nbsp;Contributing to the creation and update of OS design manuals covering electromechanical and architectural aspects • &nbsp; &nbsp;Monitoring placement of equipment, gaming machines, and furniture according to store standards • &nbsp; &nbsp;Managing the end-to-end design process, including studies, documentation, licensing, and construction packages for new OS and renovations • &nbsp; &nbsp;Updating OS designs per latest manuals and brand standards, proposing improvements based on feedback and lessons learned • &nbsp; &nbsp;Supporting partner selection and negotiations, providing guidance for OS design preparation • &nbsp; &nbsp;Supervising team members, offering support and coaching for skill development and goal achievement&nbsp;What you need to succeed:&nbsp;• &nbsp; &nbsp;Bachelor of Engineering in Civil or Architecture Engineering. Master’s degree considered a plus • &nbsp; &nbsp;Over 6 years of experience in architectural and MEP (Mechanical, Electrical, Plumbing) design • &nbsp; &nbsp;Very good knowledge of the design principles and methods • &nbsp; &nbsp;Hands-on experience in using design applications and software (e.g. 3D, CAD/CAM etc.) • &nbsp; &nbsp;Strong leadership and people management skills, with experience guiding multifunctional team • &nbsp; &nbsp;Structured and analytical mindset, with a results-driven and self-motivated approach • &nbsp; &nbsp;Flexible, proactive, and able to prioritize effectively under tight deadlines • &nbsp; &nbsp;Excellent communication and teamwork abilities • &nbsp; &nbsp;Proficient in MS Office • &nbsp; &nbsp;Strong command of English&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Stores Design & Development Team Leader -OPAP Stores (3814)

On behalf of our international client, a company with 30 years of experience and around 300 employees, specializing in innovative SAP solutions on a global scale, we are looking for a Senior SAP SD Consultant to join their Greek branch. The role offers the flexibility to be based in Thessaloniki or work remotely.Responsibilities:<ul><li>Provide expert-level support and consulting for the SAP SD module</li><li>Diagnose, troubleshoot and resolve SAP SD-related issues</li><li>Work closely with business users to understand their needs and deliver effective solutions through system customization</li><li>Manage and resolve timely support tickets efficiently through company’s ticketing system</li><li>Lead end-user training</li></ul>&nbsp;Candidate Profile:<ul><li>Degree in Computer Science, Information Technology, or a related field.</li><li>At least four years of experience in SAP SD consulting position</li><li>Fluency in both Greek and English</li><li>Expertise in SAP SD configuration and customization</li><li>Knowledge in Backend Development, PP, or EWM is a big plus</li><li>Strong communication and teamwork skills to collaborate effectively with teams and clients</li><li>Ability to work independently and collaborate effectively</li><li>Eagerness to learn and continuously develop expertise</li></ul>&nbsp;What the Employer Offers:<ul><li>Unlimited contract</li><li>Private health insurance</li><li>Prepaid card for food</li><li>An International and modern working environment</li><li>Continuous learning and development opportunities</li></ul>&nbsp;

Senior SAP SD Consultant (remote)

TITAN Greece&nbsp;has an exciting opportunity for a&nbsp;Process Engineering Manager&nbsp;at our Patra Plant. Reporting to the Plant Manager, this role focuses on optimizing plant performance, driving process improvements, and advancing sustainability. With expertise in cement manufacturing, the Process Engineering Manager will enhance efficiency, reduce costs, and ensure compliance with health, safety, environmental, and regulatory standards.Responsibilities<ul><li>Develop and execute strategies to optimize plant production, energy efficiency, and quality standards.</li><li>Analyze operational metrics and implement process improvements to address deviations.</li><li>Conduct audits and evaluations of process equipment to ensure top-tier operations.</li><li>Collaborate with internal teams and external stakeholders to ensure compliance and seamless operations.</li><li>Mentor and develop team members, fostering a culture of innovation and continuous improvement.</li><li>Provide training and guidance on data analysis, technical processes, and procedural knowledge.</li><li>Promote and implement sustainable practices, including alternative fuels and raw materials.</li><li>Stay updated on industry trends, integrating best practices into operations.</li><li>Manage resources, budgets, and timelines for installations, upgrades, and performance improvements.</li><li>Support and implement annual PPIP initiatives and process improvement plans.</li><li>Monitor and assess the impact of improvements, driving cost reductions and KPI achievement.</li><li>Ensure compliance with health, safety, and environmental regulations.</li></ul>Qualifications<ul><li>Master’s degree in Chemical Engineering, Process Engineering, or related field.</li><li>6+ years of experience in cement production, cement quality control, or process engineering, with at least 3 years in a leadership role within the cement or manufacturing industry.</li><li>Proven expertise in optimizing manufacturing processes, managing complex projects, and leading diverse teams.</li><li>Good knowledge and exposure to process tools and the latest developments.</li><li>In-depth knowledge of cement production processes, equipment, environmental standards, CO2 emissions, and quality control.</li><li>Knowledge of safety, environmental, and regulatory standards related to cement manufacturing.</li><li>Knowledge of energy audits.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Familiarity with sustainability practices and alternative resource utilization is a plus.</li></ul>What we offer<ul><li>Private health insurance</li><li>Pension plan</li><li>Annual checkup</li><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Learning and Development opportunities</li><li>Internships and summer schools for employee children</li><li>Wellness programs and special offers</li></ul>&nbsp;

Process Engineering Manager 24570

The Direct Retail Account Management Executive has a crucial as he / she is the primary point of contact between the existing customer and Ayvens. He/She provides customer support, planning and implementation expertise for the account. He/She will also have the opportunity to further develop the relationship with our clients, focus in proactive sales process that invests time into understanding the overall picture of an account and leverage the information to build influence and sales over timeResponsibilities:<ul><li>Client oriented approach - actively listen to the customers and provide them with the best possible offer/solution that suits their needs.</li><li>Proactive contact with customers in order to renew our cooperation</li><li>Focus on the result and ensure to maximize the sales renewal rate.</li><li>Exhibit high level of ownership and close monitor all the required steps to manage the overall relationship.</li><li>Act as a customers’ advocate within the organization by working to build consensus and effectively handle complaints to keep them satisfied.</li><li>Use judgement to identify, trouble-shoot and resolve day to day tasks. Get involved whenever it is needed, even in non-selling activities.</li><li>Work with speed and agility to learn everything about our clients so that we will be able to serve them better</li><li>Keep abreast of the latest developments and trends in the Fleet Management and Automotive Industry</li><li>Keen to influence and to contribute to technical development and overall improvement of our processes in own or other related business areas and of our services.</li><li>Implementation of Ayvens loyalty plan and annual plan of visits</li></ul>Required Knowledge &amp; Qualifications:&nbsp;Hard Skills:&nbsp;<ul><li>University Degree (preferably in Economics, Business or Finance).&nbsp;</li></ul><ul><li>Professional experience with a minimum of three (3) years in an equivalent level, preferably in B2B services.&nbsp;</li><li>Very Good knowledge of MS Office (Excel, PowerPoint).&nbsp;</li><li>Excellent communication skills both written and oral.&nbsp;</li><li>Adequate knowledge of Automotive industry.&nbsp;</li><li>Very good command of the English language.&nbsp;</li></ul>Soft Skills:&nbsp;<ul><li>Customer Service Mentality.&nbsp;</li><li>Effective on rapport building.&nbsp;</li><li>Challenger with strong negotiation skills.&nbsp;</li><li>Analyze conflicting situations and take action.</li></ul><ul><li>Ability to present effectively.&nbsp;</li><li>Ability to use common sense in problem solving.&nbsp;</li><li>Ability to work under pressure and take decisions quickly.&nbsp;</li></ul>

Account Management Executive

The Transportation Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities<ul><li>Arrange shipment of goods by identifying most suitable transport carrier.</li><li>Cooperate with all Supply Chain &amp; Logistics departments of all Viohalco Companies</li><li>Sets up and executes multimodal logistics projects for bulk shipments (cable drums, pipes, oversized cargo)</li><li>Keeping transportation operations within budget without compromising efficiency.</li><li>Execute RFQ/e auctions regarding land, sea, rail</li><li>Ensure that transportation operations comply with laws, transport regulations, safety, environmental/risk management legislation &amp; Corporate Policies.</li><li>Maintain department files, reports, and key performance indicators (KPI’s) around carrier and transportation costs.</li><li>Identify and evaluate new suppliers to meet cost, quality, and service requirements.</li><li>Operate and support logistics systems, including ANITA, web applications, SAP ERP, and SAP TMS.</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 3 years of relevant professional experience.</li><li>Good knowledge of International Logistics market</li><li>Sound knowledge of supply chain for metal products</li><li>Excellent knowledge of the Transport Industry</li><li>IT literate</li><li>Good understanding of logistics management software (SAP, other)</li><li>Very good negotiation &amp; time management skills</li><li>Excellent command of English</li><li>Exceptional verbal and written communication skills.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

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