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As a Senior Application Support Engineer, you will play a key role in ensuring the reliability and smooth operation of our applications. You will handle complex production issues, contribute to system optimizations, and mentor junior team members. Your responsibilities include:<ul><li>Troubleshooting and resolving production incidents at the 2nd level within the agreed SLAs.</li><li>Performing root cause analysis (RCA) to identify and mitigate recurring issues.</li><li>Enhancing and optimizing existing monitoring and alerting systems (Nagios, Grafana, NewRelic).</li><li>Collaborating with cross-functional teams (Development, DevOps, and QA) to improve system stability.</li><li>Reproducing incidents in test environments and validating fixes before deployment.</li><li>Owning problem tracking and resolution, ensuring continuous service improvement.</li><li>Providing guidance and technical support to junior team members.</li></ul>Job requirementsTo excel in this role, you should:<ul><li>Hold a degree in Computer Science, Software Engineering, or a related field.</li><li>Have 4+ years of experience in Application Support, System Administration, SW-QA, or DevOps.</li><li>Possess strong system administration skills in Linux (Windows experience is a plus).</li><li>Be proficient in MySQL and familiar with Oracle or MongoDB.</li><li>Have experience with monitoring tools such as Nagios, Grafana, or NewRelic.</li><li>Be comfortable with automation and scripting (e.g., Bash, Python) for troubleshooting and optimization.</li><li>Communicate effectively in both Greek and English.</li></ul><ul><li>Be a team player who values collaboration and knowledge sharing📌 This role may require shift work and occasional international travel due to our global clientele.&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.</li></ul>

Senior Application Support Engineer

As a Senior Cloud Engineer in our Enterprise IT team, you will take a key role in managing cloud and enterprise IT solutions!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure.</li><li>Support Microsoft 365 (M365) services as part of enterprise IT operations.</li><li>Collaborate with IT Infrastructure teams to integrate cloud services into enterprise applications.</li><li>Monitor and optimize cloud and IT infrastructure performance.</li><li>Administer and optimize Jira for project and task management across IT teams.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>5+ years of IT-related experience, with strong hands-on experience in cloud and enterprise IT.</li><li>Azure certifications (e.g., AZ-104, AZ-305) and hands-on experience with Azure services.</li><li>Familiarity with Microsoft 365 (M365) services and strong knowledge of IT infrastructure: computers, storage, and security services.</li><li>Experience with automation tools (Terraform, Ansible).</li><li>Proven experience as a Jira Administrator or advanced user.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cloud Engineer

To meet our current corporate needs, we would like to bring to our team a Senior Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>Lead the engineering, design, and implementation of advanced security measures for the protection of systems, networks, applications, and information assets.</li></ul><ul><li>Implementation and Administration of Cyber Security Platforms (e.g., EDR, WAF, PAM, email security) including optimization, and vendor management.</li></ul><ul><li>Deployment and Administration of SIEM platforms, including development of detection use cases, correlation rules, dashboards and reports.</li></ul><ul><li>Threat detection, investigation, and incident response, ensuring timely containment, root cause analysis, and lessons learned.</li></ul><ul><li>Oversight and participation in vulnerability management programs, including infrastructure, application, and cloud environments; define remediation priorities and track closure with system owners.</li></ul><ul><li>Coordinate and guide penetration testing engagements, report and communicate findings to development teams and system owners.</li></ul><ul><li>Mentor and support colleagues and collaborate cross-functionally with IT, DevOps, and business teams.</li></ul>&nbsp;Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>&nbsp;&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.</li><li>&nbsp;&nbsp;&nbsp; Proven working experience of 5+ years in the cyber security domain.</li><li>&nbsp;&nbsp;&nbsp; Deep expertise and hands-on experience with security technologies (EDR, SIEM, WAF, PAM, CASB, vulnerability management).</li><li>&nbsp;&nbsp;&nbsp; Strong experience with security architecture design, and cloud security.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Deep expertise in cyber security incident handling.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Recognized Cyber Security Certifications strongly preferred (OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1)</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Completed military obligations for male candidates</li></ul>On the personal side:&nbsp;<ul><li>Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously.</li></ul><ul><li>Excellent analytical and problem-solving skills, with a proven ability to assess risks, identify root causes, and drive effective solutions.</li><li>Quality-driven mindset with a focus on continuous improvement, innovation, and adoption of industry best practices.</li><li>Proactive and self-motivated, with the ability to take ownership and drive initiatives independently.</li><li>Strong communication and interpersonal skills, capable of building trust and influencing stakeholders across technical and business teams.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cyber Security Engineer

To meet our current corporate needs, we would like to bring to our team a&nbsp;Senior&nbsp;&nbsp;Network Engineer (Customer ICT). Network Monitoring<ul><li>You will monitor and maintain all network related equipment in all sites and respond to alerts and outages</li><li>Contribute to the design and implementation of new solutions and improving resilience of the current environment</li><li>Establishing network environments by getting involved in: designing system configuration, directing system installation, defining, documenting and enforcing system standards;</li></ul>Maintaining network areas<ul><li>Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization</li><li>Upgrading network equipment to the latest stable firmware releases</li><li>The configuration of routing, switching and load balancing devices</li></ul>Keeping updated documentation<ul><li>Implementing and coordinating housekeeping</li><li>Updating network documents</li><li>Updating network designs</li></ul> Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>University or College Degree in Network Engineering, Computer Science, Information Technology, Digital Systems or relevant technology-related field</li><li>Previous professional experience for this position is important! So, you need to have at least Five&nbsp;(5) years of experience in Network Engineering</li><li>You hold a CCNA level certification (CCNP preferred)</li><li>You have a hands-on experience with monitoring, network diagnostic and network analytics tools and understanding of VMWare</li><li>… still, you need to have some experience with VoIP technologies, Linux and Windows OS, Server systems (IBM, HP, DELL, Cisco) and Networking (Cisco, Checkpoint, F5, Citrix)</li><li>IaC (Infrastructure as a code ) will be considered a plus</li><li>Knowledge in automation tools such as Terraform, Ansible will be preferred</li><li>The position entails frequent travelling to the countries where our customers operate, so you are in a position to travel</li><li>Completed military obligations for male candidates</li></ul>On a personal side:<ul><li>Apart from being an excellent Senior Network Engineer you have developed your analytical and problem-solving skills.</li><li>You are fluent in English language (both oral and written skills)</li><li>As a person, you are a fast learner, agile and quick to grasp new concepts and software products</li></ul> About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises at Paiania, Attica, have been designed to provide easy access to people with disabilities

Senior Network Engineer (Customer ICT)

To meet our current corporate needs, we would like to bring to our team a &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Technology Delivery Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;As our new Technology Delivery Manager, will be in charge of several important tasks, like: <ul><li>You will plan &amp; manage new technical project implementations for our customers worldwide, in an effective and efficient manner. As a successful Technology Delivery Manager- PM, you will need to be pro-active, and you will coordinate internal and external stakeholder, in order to ensure that the project deliverables are on time, within budget and always at the required level of quality</li><li>You will be in charge of the planning and management of the Demand/Change Management process, ranging from receiving the new project requirements to the technical proposal formulation and submission. You will be the key person to mobilize and orchestrate our internal resources from various departments, working together with the customer’s project team.</li><li>Produce project reports, for the customer and the top management, producing the relevant KPIs and metrics for the projects that you are responsible for, is an important part of the job.</li></ul>Job requirementsYou will be a successful candidate, if you can identify yourself with the following criteria: <ul><li>You have already acquired about 3 years of proven professional experience in managing technical projects.</li><li>You have earned your University or College Degree in Computer Science, Software Engineering or relevant technology-related field.</li><li>Additional studies in Project Management and PMP or related certifications will definitely be considered an asset.</li><li>Good knowledge of Project Management Tools and methodologies, as well as a strong familiarity with software development life cycle</li><li>You are distinguished for your excellent written and oral communication skills both in English and Greek, as well as for your presentation skills.You are characterized for your hands-on mentality, your goal-oriented predisposition, and your attention to detail.</li><li>The position involves frequent travelling to the countries where our customers operate, so you are in a position to travel.</li><li>Above all, we work as a team. As you have to cooperate with various colleagues from different teams within our Company, you indeed have to be an excellent team player, with a professional attitude and a positive predisposition.</li></ul>INTRALOT’s vision is to attract the most talented people in our industry and to support and develop them not only to fulfill their role description but also to go beyond expectations! About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Thus, we provide:💸 A competitive compensation package combined with additional benefits. 💻 Hybrid working model. 🏥 Private Insurance for you and your family. 🏢 Modern facilities, parking inside, enticing restaurant and corporate bus. 📚 An extensive training program upon induction and throughout employment. 🚀 Exceptional opportunities to learn and develop in a multinational environment. 🌎 Prospects for professional growth both locally and globally.So, if you are eager to join a truly cutting-edge technology company, submit your resume!

Technology Delivery Manager (Hybrid)

We are seeking a strategic and execution‑driven senior professional to lead and scale the Bank’s Conversational Banking and Digital Automation capabilities across customer‑facing digital channels and internal Digital Banking operations. Reporting directly to the Group Chief Digital Officer, the role owns the design, delivery, and continuous optimization of AI‑powered conversational experiences and automated processes, shaping the Bank’s digital customer interaction model while improving service efficiency, customer experience, and measurable business impact.&nbsp;Your key responsibilities will be:<ul><li>Define and evolve the Bank’s Conversational Banking strategy across all customer segments and digital channels, mapping the end‑to‑end conversational ecosystem, prioritizing high‑impact use cases, and driving adoption of self‑service and conversational journeys.</li><li>Own the business objectives and performance of conversational agents across sales, servicing, onboarding, and support, defining success criteria and tracking KPIs such as containment rate, conversion, cost‑to‑serve reduction, and customer satisfaction.</li><li>Design end‑to‑end conversational journeys and experiences, defining functional and technical requirements (data sources, APIs, business rules, escalation flows) and establishing standards for conversational UX, tone of voice, and accessibility in close collaboration with Digital and GenAI teams.</li><li>Act as product owner for Conversational Banking initiatives, owning the roadmap and backlog, participating in sprint and release planning, overseeing delivery governance, and ensuring timely, high‑quality releases through structured sign‑off and milestone tracking.</li><li>Lead cross‑functional coordination and AI governance across Product, IT, Data/GenAI, UX, Compliance, and external partners, ensuring alignment with enterprise AI strategy, architecture, Responsible AI principles, and decision‑making frameworks.</li><li>Drive Digital Automation initiatives across Digital Banking functions by identifying high‑volume, low‑value processes suitable for automation, leading implementation teams, overseeing deployment, monitoring performance, and ensuring measurable value realization and ROI through consistent reporting.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have 10+ years of experience in Digital Banking, Digital Product Development &amp; Management, Digital Automation, AI, or Customer Experience roles.</li><li>Demonstrate a proven track record in delivering large‑scale digital and/or AI‑driven transformation initiatives with measurable business impact.</li><li>Have strong understanding of conversational AI principles, relevant technologies, digital customer journeys, and user experience design.</li><li>Bring hands‑on experience with automation initiatives leveraging multiple technologies (e.g. GenAI, RPA, workflow automation).</li><li>Are able to operate effectively at both strategic and execution level, balancing vision with disciplined delivery.</li><li>Possess strong stakeholder management, cross‑functional leadership, and communication skills, supported by a data‑driven mindset and focus on outcomes.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learning, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

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Head of Conversational Banking & Digital Automation

We are seeking a Digital &amp; Hybrid Sales Program Associate to join the Digital &amp; Hybrid Sales team within Group Digital Banking, supporting the acceleration of digital and hybrid sales performance and the growth of digital adoption across all customer touchpoints.The role contributes to increasing digital sales conversion, expanding the base of digitally active customers, and strengthening ongoing customer engagement, working closely with Digital teams, Business Units, and Marketing to design and execute customer‑centric initiatives across digital and phygital journeys (e.g. mobile app, eBanking, website, assisted and video banking).&nbsp;Your key responsibilities will be:<ul><li>Contribute to the definition and execution of the annual Digital &amp; Hybrid Sales and Digital Adoption plan, in close cooperation with relevant Business Units.</li><li>Coordinate and support the execution of the Digital &amp; Hybrid Sales program across all digital and phygital touchpoints, ensuring consistent and effective delivery.</li><li>Monitor and analyze digital sales, adoption, and engagement KPIs (e.g. conversions, active users, funnel performance), identifying trends, insights, and optimization opportunities.</li><li>Drive initiatives to increase new digitally active customers and enhance customer engagement across digital channels, with a focus on activation and usage uplift.</li><li>Optimize end‑to‑end digital sales funnels and customer journeys, identifying drop‑offs and improving conversion and activation rates across journeys.</li><li>Design and execute digital campaigns, propositions, and promotions, contribute to customer‑centric offers for targeted segments, and support journey improvement through market and competition analysis.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have at least 4 years of experience in digital transformation, digital commercialization, e‑commerce, business development, or customer value management for digital products or services.</li><li>Hold a Bachelor’s degree, ideally complemented by an MBA or postgraduate qualification in a relevant field.</li><li>Bring hands‑on experience in commercialization and go‑to‑market strategies for digital products or services.</li><li>Are familiar with Agile ways of working, UX/UI principles, and customer journey design.</li><li>Have a solid understanding of digital marketing, e‑commerce, or financial services, with banking or insurance experience considered a plus.</li><li>Have excellent command of English and Greek (both in writing and verbally).</li><li>Have demonstrate strong analytical, communication and collaboration skills with a proactive, results‑driven mindset.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

Digital & Hybrid Sales Program Associate

We are seeking for an experienced AI Engineer to join our Generative AI team within our Group IT General Division.By joining this role, you’ll be part of a cross functional team, which is responsible for the whole lifecycle of GenAI use cases, from assessment to implementation and operationalization. You’ll play a pivotal role in advancing the Bank’s Generative AI adoption, contributing to a growing portfolio of high-impactful use cases.As an AI Engineer you will be designing, developing, testing and deploying the AI solution, evaluating and deploying state-of-the-art frameworks, libraries, and platforms, as well as ensuring performance, reliability, and regulatory compliance of GenAI models and systems. You will be responsible for the technological infrastructure and platform optimization necessary for successful use case implementation, ensuring the tech infrastructure aligns with the use case needs.&nbsp;Your key responsibilities will be:<ul><li>Evaluate emerging AI technologies and assess their potential value in Eurobanks’ landscape.</li><li>Set AI architecture guidelines and standards and collaborate with the different delivery units of the Bank to make sure they acknowledge and comply.</li><li>Analysis of the different use cases and design of the solution to support the implementation.</li></ul><ul><li>Set up of the different elements within the AI application (data pipeline, user interface,&nbsp;etc)&nbsp;and the relevant activities.</li><li>Build robust AI systems with an eye on the long-term maintenance, scalability, security and performance​.</li><li>Lead model, application and data monitoring and maintenance​.</li><li>Design and deliver the integration of AI technologies into the existing IT infrastructure and data landscape of&nbsp;the Bank​.</li></ul>&nbsp;&nbsp;You will be a great candidate for us if you:<ul><li>Have 2+ years of hands-on experience applying AI to deliver business-impactful solutions, with a focus on Generative AI technologies.</li><li>Have proven expertise in deploying production-grade GenAI use cases, including: LLM frameworks, Retrieval-Augmented Generation (RAG) architectures, Agentic workflows and protocols (e.g., MCP, A2A), AI chatbot development and orchestration.</li><li>Are proficient in cloud-native AI development, with experience in optimizing GenAI workloads on platforms such as Azure (preferable), AWS, or GCP.</li><li>Have a solid foundation in software engineering practices, including CI/CD, containerization, and scalable microservices.</li><li>Are fluent in Python, with practical experience in building and fine-tuning GenAI pipelines.</li><li>Hold a Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.</li><li>Demonstrate strong collaboration and leadership skills, with a proactive mindset and the ability to thrive in agile, cross-functional teams.</li><li>Are fluent in English language</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

AI Engineer

As a Digital Business Analyst, you will be a key player in our product development process, bridging the gap between business needs and technical solutions. You will work day-to-day with cross-functional Product Development Teams, their Product Owners and the hosting Organization. You will bring your experience, fresh ideas and creative thinking to help the team create amazing digital products (mobile &amp; web). You will focus on creating Business Value, amazing User Experience and exceptional Product Quality.Responsibilities:<ul><li>Work with Product Owners, end users and business stakeholders to define and refine the requirements for new functionalities and services</li><li>Document business requirements and interpret them to functional requirements</li><li>Work with the technical delivery teams to explain the functional requirements, understand technical difficulties and gaps and refine the proposed solution to compromise between business value and technical feasibility</li><li>Planning and executing business activities related to the software development lifecycle for various digital channels (Web &amp; Mobile)</li><li>Establish and maintain clear communication channels with relevant teams and stakeholders to ensure timely identification, monitoring, and resolution of project dependencies</li><li>Design, execute, and document standardized test scenarios and use cases, adhering to industry best practices, and create detailed technical support documentation</li><li>Actively contribute to the growth and development of the Product community by sharing expertise, fostering collaboration, and introducing innovative ideas and initiatives</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Management, Finance, Computer Science, Technology or Engineering</li><li>2 - 5 years of experience as a Business Analyst, Product Owner or Product Manager</li><li>Demonstrates a high degree of digital fluency and an enthusiasm for contributing to the development of cutting-edge digital products that prioritize user experience and functionality</li><li>Proven track record in conceptualizing, designing, and delivering successful digital products or services across mobile and web platforms, showcasing a deep understanding of user needs and market trends</li><li>Prior experience in the banking or financial services sector, particularly in the development or management of digital products, will be considered a distinct advantage</li><li>Demonstrated ability to thrive in fast-paced, Agile development environments, showcasing adaptability, collaboration, and a commitment to iterative improvement and delivering value to customers in a timely manner</li><li>Possesses a meticulous approach to quality assurance, with a demonstrated ability to develop and execute comprehensive testing strategies to ensure the delivery of robust, reliable, and user-friendly digital products</li><li>Eagerness to deliver high quality outcomes for complex problems under strict deadlines.</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results in Greek and English</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Digital Business Analyst

As a Senior AI Developer, you will be involved in the end-to-end design, implementation, and management of technology-based business solutions based on Agentic AI workflows to improve our clients’ delivery approach. You will act as a technical pillar for the team, guiding developers, enforcing best practices, and continuously exploring new AI tools to meet both functional and technical requirements while maintaining an end-to-end architecture overview.&nbsp; &nbsp;&nbsp;Responsibilities:<ul><li>Analyzing new and existing AI capabilities and creating solutions that meet stakeholder requirements and standards</li><li>Owning the end-to-end delivery of Agentic AI solutions, which includes developing, testing, and releasing production-ready workflows</li><li>Guiding, assisting, and conducting technical reviews for development teams to ensure the strict application of software and AI best practices</li><li>&nbsp; Continuously researching, evaluating, and integrating new AI libraries, frameworks, and engineering methodologies to keep our tech stack at the cutting edge</li><li>Designing and overseeing the end-to-end architecture overview to ensure scalable and reliable AI microservices</li><li>&nbsp;&nbsp; Contributing to the refinement of technical requirements and translating them into robust AI logic</li><li>Creating and updating applicable technical documentation for AI architectures and agent networks</li><li>&nbsp; Coaching and mentoring other team members on Generative AI best practices, quality standards, and design principles</li><li>Collaborating with DevOps and cross-functional teams to build automated quality MLOps pipelines for multicloud deployments</li><li>Promoting best practices for building and operating highly reliable AI systems, to our clients&nbsp;</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field</li><li>Proven track record of technical leadership, with the ability to review code/architecture, guide engineering teams, and drive the adoption of best practices</li><li>A strong research-oriented mindset, passionate about discovering, testing, and implementing the latest AI libraries, tools, and Agentic design patterns</li><li>Deep experience in developing custom agent skills and designing advanced communication patterns, including Agent-to-Agent (A2A) and Agent-to-UI (AG-UI / Agentic UI) interactions</li><li>Proven ability to design and implement strict Agent Authorization mechanisms and Responsible AI guardrails to ensure safe system operations</li><li>Extensive working knowledge of LLMs and frameworks for building Agentic workflows, specifically LangChain and LangGraph&nbsp;</li><li>Deep experience with Context Engineering, Prompt Engineering, and advanced RAG (Retrieval-Augmented Generation) patterns&nbsp;</li><li>Experience designing and utilizing Vector DBs (e.g., Pinecone, Milvus) and Graph DBs (e.g., Neo4j)&nbsp;</li><li>Familiarity with model evaluation methodologies (e.g., RAGAS, LLM-as-a-judge) and observability/tracing tools like Langfuse&nbsp;</li></ul>WHAT'S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li></ul>

Senior AI Developer

As a QA/ Test Analyst, you will ensure the functional readiness of the solutions built, before they go to market. You will design, build, and administer a series of tests and evaluations that identify and potential issues with the product/ solution before its general release, using standard delivery assets to improve clients’ delivery approach.Responsibilities:<ul><li>Design, develop, and maintain automated test scripts using&nbsp;Selenium&nbsp;and&nbsp;Appium&nbsp;for web and mobile platforms.</li><li>Build and maintain robust automation frameworks to support scalable, reusable test coverage.</li><li>Collaborate closely with developers, product owners, and stakeholders to understand requirements and define test strategies.</li><li>Analyse, document, and report test results, defects, and quality metrics in&nbsp;Jira&nbsp;or equivalent SDLC tools.</li><li>Integrate automated tests into CI/CD pipelines to support continuous delivery and fast feedback loops.</li><li>Continuously evaluate and improve testing processes, tools, and best practices across the QA function.</li><li>Communicate test progress, risks, and blockers clearly and proactively to the wider team.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's degree in Computer Science, Information Systems, or a closely related discipline.</li><li>Proven, substantial experience in automation scripting, with hands-on expertise in&nbsp;Selenium WebDriver&nbsp;and&nbsp;Appium.</li><li>Solid understanding of automation framework design patterns (e.g. Page Object Model, BDD/TDD, data-driven frameworks).</li><li>Working knowledge of&nbsp;Jira&nbsp;and experience operating within a structured SDLC environment.</li><li>Strong written and verbal communication skills, with the ability to clearly convey technical findings to both technical and non-technical audiences.</li><li>Demonstrated ability to manage and prioritise workloads independently, with strong organisational skills.</li><li>Experience working collaboratively in an Agile or Scrum team environment.</li><li>Desirable:&nbsp;Familiarity with using Large Language Models (LLMs) such as&nbsp;Claude&nbsp;to assist in generating, reviewing, and accelerating automation scripts.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Test Automation Engineer

As a Senior React Software Engineer, you will assist in the development, implementation, and management of technology-based business solutions to improve our clients’ delivery approach, participating in the full development lifecycle of next generation software.&nbsp;Responsibilities:<ul><li>Develop and maintain responsive user interfaces using React.</li><li>Follow best practices, driving and ensuring code quality standards.</li><li>Collaborate in cross functional teams, participating in requirements analysis, design, planning and delivery of new features and enhancements.</li><li>Participate in the implementation, review, testing and documentation of new features and enhancements, taking ownership of the underlying deliverables.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's Degree (AEI / TEI) in Computer Science, Software engineering or related discipline.</li><li>Minimum 3 years of hands-on experience with React in production environments.</li><li>Sufficient knowledge of JavaScript, HTML and CSS.</li><li>Experience with version control (Git).</li><li>Experience with state management solutions (e.g., Redux).</li><li>Knowledge of API design and integration (e.g., Rest).</li><li>Knowledge of functional programming principles and practices.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Senior React Software Engineer

As a Junior IT Support Analyst within our Local Technology Support (LTS) team, you will support our Athens offices by ensuring a seamless technology experience for employees. You’ll be the point of contact for end-user IT support, working closely with global technology teams while gaining hands-on experience across workplace technologies, assets, and collaboration systems.This role is ideal for someone early in their IT career who is eager to learn, grow, and take ownership in a fast-paced, professional environment.Responsibilities:<ul><li>Provide Tier 1 &amp; Tier 2 end-user support for Windows and macOS workstations</li><li>Support mobile devices (iOS / Android), including configuration and troubleshooting</li><li>Manage Local IT Asset Management (laptops, mobiles, peripherals, inventory tracking)</li><li>Support Audio &amp; Video conferencing systems in meeting rooms</li><li>Provide Printing and peripheral support</li><li>Monitor and support basic local network infrastructure, escalating issues when required</li><li>Collaborate with global IT and infrastructure teams for incident resolution</li><li>Assist with new joiner onboarding:<ul><li>Laptop imaging &amp; setup</li><li>Mobile device configuration</li><li>Asset assignment and documentation</li></ul></li><li>Log, track, and resolve incidents and requests via the IT ticketing system (ServiceNow)</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field</li><li>1–3 years of experience in IT Support / Helpdesk / Technical Support</li><li>Hands-on experience with:<ul><li>Windows &amp; macOS operating systems</li><li>End-user hardware troubleshooting</li></ul></li><li>Basic understanding of network fundamentals (TCP/IP, cabling, patching)</li><li>Familiarity with ITSM / ticketing tools (ServiceNow is a plus)</li><li>Strong problem-solving and communication skills</li><li>A customer-focused mindset with the ability to work independently and as part of a team</li><li>Good English communication skills (written &amp; spoken)</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress, and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li><li>Additional benefits may apply in case of relocation back to Greece.</li></ul>

Local Technology Support Analyst (Athens)

As a&nbsp;Junior Software Engineer, you will assist in the development, implementation and management of technology-based business solutions to improve our clients’ delivery approach.Responsibilities:<ul><li>Supporting the technical design process by participating in the analysis of technical application requirements.</li><li>Assisting in implementing analyses that will identify requirements related to people, processes &amp; technology.</li><li>Participating in execution and documentation of tests.</li><li>Executing conversion plans and documenting possible improvements; identifying disruptions in the processes.</li><li>You will be coding, testing and implementing configuration changes and assisting in the design of software applications to meet both functional and technical requirements.</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Computer Science, Software engineering or related discipline</li><li>Knowledge in SQL and basic programming languages (Java, Python, C#)</li><li>Ability to work as a team member and ability to work creatively and analytically in a problem-solving environment</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Junior Developer in Athens

As a Network Engineer, you will support the daily operation and monitoring of network services. You will work with senior engineers and other teams to help keep networks stable, secure, and running smoothly.Responsibilities:<ul><li>Monitor network performance and availability</li><li>Troubleshoot network issues and analyze faults</li><li>Create and handle trouble tickets</li><li>Perform basic configuration changes following change processes</li><li>Use and maintain network monitoring and reporting tools</li><li>Coordinate with vendors, suppliers, and telecom providers</li><li>Follow network security procedures</li><li>Support and maintain network and security equipment (routers, switches, firewalls)</li><li>Participate in network transformation projects (e.g. SD‑WAN, SDDC, Cloud Migration)</li></ul>QualificationWHO WE’RE LOOKING FOR<ul><li>Bachelor’s degree in Computer Science, Engineering, Telecommunications, or similar</li><li>Basic knowledge of networking concepts, such as IP protocols, routing, firewalling, Ethernet, MPLS, and QoS</li><li>Familiarity with SDN technologies (e.g. SD‑WAN, SDDC)CCNA, CCNP, or similar certification is a plus</li><li>Team player with good communication skills</li><li>Motivated, eager to learn, and interested in new technologies</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Network Engineer

The Purchasing Process &amp; Tools team is responsible for deploying and maintaining Ivalua, Imerys’ Supplier Relationship Management tool, and any other Purchasing-related tools that might be deployed in the future. The Purchasing Process &amp; Tools team is divided into 3 pillars:Master Data: Ensure completeness, consistency, and accuracy of our Purchasing data (suppliers hierarchy, spends, category, perimeter, …) in Ivalua and between Ivalua and other Imerys reporting tools (e.g., BI tool, ERPs, …)&nbsp; and support any modifications/corrections requested by the Purchasing department.S2C Buyers &amp; Suppliers Support: Support the Purchasing teams (Plant Purchasing Managers, Regional Category Manager, Global Category Manager) in all the Source to Contracts (S2C) activities done through our purchasing application, Ivalua, with the final objective of making each Purchasing team member autonomous on the usage of the S2C modules; help facilitating suppliers on-boarding into the tool during bidding process.Project Management Office, Compliance &amp; Continuous Improvement: Facilitate any cross-team project, ensure knowledge sharing across the teams; organize projects lifecycle from the beginning to the end and track the deliveries, results, and planning; Guide users through the target processes and highlight/escalate any deviation from the processes as defined by Purchasing.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul>Your Responsibilities:The Purchasing Process &amp; Tool&nbsp; Source To Contract Coordinator will manage the following activities, with time allocation shifting based on project demand. &nbsp;Sourcing &amp; Contract<ul><li>Develop deep expertise in Imerys’ sourcing methodologies and supporting technologies (Ivalua, Transporeon).</li><li>Formalize and document standardized Sourcing processes across all categories (Chemicals, Raw Materials, Capex, Logistics) and regions.</li><li>Align diverse sourcing workflows while identifying and managing necessary exceptions.</li><li>Design and implement "target" processes to be adopted globally across all sub-departments.</li><li>Lead change management and training initiatives to promote the adoption of new sourcing standards.</li><li>Provide hands-on support for RFx activities in Ivalua to build user independence, including:<ul><li>Navigating the bidding module.</li><li>Onboarding suppliers and creating price grids.</li><li>Finalizing awards within the system.</li></ul></li><li>Drive continuous improvement for the Ivalua Sourcing module, including feature development and SAP integration projects.</li></ul>Master Data<ul><li>Audit vendor data to identify and correct inaccuracies in grouping, spend, or categorization.</li><li>Enforce de-duplication protocols and monitor the system for redundant supplier entries.</li><li>Troubleshoot and resolve supplier integration synchronization errors between Ivalua and SAP.</li><li>Collaborate closely with Vendor Master Data (VMD) teams and IT partners to maintain a clean database.</li><li>Develop and maintain KPIs and dashboards to provide transparency regarding data health.</li></ul>Project Management<ul><li>Lead project in partnership with other stakeholders: Process &amp; Tools team, Purchasing, IT, and Vendor Master Data teams</li><li>Commit to timelines, ensure high-quality delivery, and proactively manage risks or delays</li><li>Prepare and deliver supporting presentations when required</li></ul>Qualifications:Essential&nbsp;<ul><li>Bachelor’s or Master’s Degree in Project Management, Information Systems, or Purchasing / Supply Chain</li><li>3 years of practical experience either in IT (Source to Pay) or as a Buyer in a Purchasing department</li><li>Strong knowledge of Google Suite</li><li>Fluent or native English speaker</li><li>Fluent in French</li><li>Proven track record of delivering projects within a global organization featuring complex stakeholder needs</li></ul>Desirable&nbsp;<ul><li>Experience on Procure to Pay process&nbsp;</li><li>Experience with SAP&nbsp;</li><li>Experience on an SRM tool (Ivalua, Coupa, Ariba, other)</li></ul>

Purchasing P&T S2C Coordinator 11145

As part of a global IT Harmonization initiative, Imerys Group implemented a global CRM solution using SalesForce.com platform for all its commercial processes and regrouping as of now approx. 2000 users.The Product Owner is part of a team of other product owners. They are accountable and responsible for various objects (products) in CRM and the translation of the business requirements into user stories which are used by developers to configure and develop our CRM platform accordingly.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> Your Responsibilities:<ul><li>Organize workshops to gather business requirements for new Commercial Processes and enhancements for existing ones</li><li>Ensure alignment between different business stakeholders and produce a common process design</li><li>Define with the business and the PMO a calendar related to the delivery of the new features or enhancements in CRM, taking into account the requirements in terms of roll out as well as the enablers required (Data migrations, training kit, reporting needs)&nbsp;</li><li>Align with the business to get an official sign off on their MVP scope</li><li>Translate the business needs and requirements into user stories including: who, what, why, acceptance criteria and testing scenarios</li><li>Ensure the quality of the new features or enhancements by testing the developed functionalities in QA, UAT and Production</li><li>Organize demo sessions in UAT with stakeholders</li><li>Prepare training material and coordinate with the change management to secure delivery</li><li>Interact regularly with the Tech Leads, clarifying needs and providing feedback on designs, prototypes, and iterations of the solution.</li><li>Prepare and present CRM Process Reviews (Product Reviews)</li><li>Drive corrective actions to improve process design</li><li>Participate in User Feedback validation sessions to continuously capture business needs and create new user stories in the dedicated project management tool</li><li>Ensure information/data is provided by the business when they are required for user story developments</li><li>Ensure ergonomy rules are being applied in old and new features</li></ul>Qualifications:Essential<ul><li>Bachelor’s Degree in IT, Project Management or a related discipline</li><li>A minimum of 3 - 5 years in a similar position</li><li>Fluent or native English speaker</li><li>History of working in an international &amp; multicultural environment</li><li>Experience in writing business requirements with Gherkin and Connextra Format for IT projects</li></ul>&nbsp;Desirable<ul><li>Experience of working on Agile project</li><li>Experience of working within a culturally diverse global company</li><li>Experience of working with SalesForce platform</li></ul>Knowledge, skills, abilities and other characteristics&nbsp;<ul><li>SalesForce knowledge and experience is preferred</li><li>Must have strong problem-solving and analytical skills, along with organizational and logic skills</li><li>Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with meticulous attention to detail</li><li>Communicates &amp; Collaborates: effectively networks to share knowledge</li><li>Fluent English ; another language would be a plus.&nbsp;</li><li>Good presentation and communications skills across multiple levels of the organization, including senior management</li><li>Ability to proactively communicate detailed information to management and project team</li></ul>

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