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We’re looking for a Technical Project Manager to join our Technology &amp; Digital Team and drive the success of our Lotteries, Passives, and VLTs products. In this role, you'll bridge business needs and technical solutions, manage third-party integrations, and coordinate resources to ensure successful project delivery. Your day to day will include:<ul><li>Clarifying and translating business needs into technical specifications (SoW) and business analysis artifacts (e.g., data flows, user stories, workflows)</li><li>Collaborating with Technology stakeholders to define the most suitable solutions, project scope, and plans according to technology standards</li><li>Recommending new features, optimizations, and integrations of existing systems to enhance efficiency</li><li>Identifying and communicating scope/quality risks within the project stream</li><li>Acting as a liaison between Technology, Business, and vendors, facilitating communication and issue resolution</li><li>Reviewing project deliverables, supporting testing cycles, and ensuring compliance with requirements</li><li>Designing and configuring small-scale improvements, reports, and integration points for existing systems or applications</li><li>Monitoring system efficiency, escalating risks, and coordinating maintenance and troubleshooting</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>6+ years’ experience in business or functional analysis for large scale technology projects in complex business environments</li><li>Experience in Project Management and/or Solution Design is desirable</li><li>Understanding of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts would be an advantage</li><li>Hands-on experience in business analysis methodologies and all phases of the software development lifecycle</li><li>Experience in designing application integrations</li><li>CBAP/CCBA or PMI-PBA certifications would be a plus&nbsp;</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Technical Project Manager (3711)

As Site Reliability Engineering Chapter Lead, you will own the development of SRE capabilities, building and growing a strong SRE community and ensuring consistent practices across teams and platforms. You will lead through coaching rather than line management, focusing on knowledge sharing and continuous improvement, while setting clear chapter principles that support strong reliability, observability, automation, and smooth operations for Vodafone’s critical services.&nbsp;More Specifically you will:&nbsp;<ul><li>Guide and grow a community of SRE experts working within cross‑functional teams&nbsp;</li><li>Act as Chapter Product Owner for SRE practices, tooling, and skills development&nbsp;</li><li>Allocate SRE resources across teams based on seniority, priority, and business criticality&nbsp;</li><li>Organize chapter rituals to nurture best practices, knowledge sharing, and innovation in reliability engineering&nbsp;</li><li>Act as a servant leader, supporting organisational maturity and readiness rather than controlling delivery&nbsp;</li><li>Define, maintain, and harmonize SRE chapter principles and standards across the organization&nbsp;</li><li>Mentor and coach SREs, enabling growth in both technical depth and breadth&nbsp;</li><li>Promote and embed SRE principles such as SLIs/SLOs, error budgets, automation first mindset, and blameless postmortems&nbsp;</li><li>Ensure technical integrity and quality consistency across the full-service lifecycle (design, build, deploy, operate)&nbsp;</li><li>Drive continuous improvement of monitoring, alerting, observability, and incident/problem management practices&nbsp;</li><li>Act as key contributor during major incidents, ensuring learning, root cause analysis, and sustainable remediation&nbsp;</li><li>Identify, standardize, and improve operations and reliability processes across organizations, increasing efficiency and resilience&nbsp;</li></ul>Who you are<ul><li>Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>5+ years of experience in Site Reliability Engineering, IT Operations, DevOps, or similar roles&nbsp;</li><li>2–3+ years of experience coaching, mentoring, or leading technical communities or teams&nbsp;</li><li>Strong hands-on background in cloud platforms (e.g. AWS, GCP, Azure, OCI) and large‑scale systems&nbsp;</li><li>Proven expertise in monitoring, logging, and observability tools (e.g. Prometheus, Grafana, ELK stack)&nbsp;</li><li>Strong experience with CI/CD pipelines, automation, scripting (Python, Bash), and Infrastructure as Code (Terraform, Ansible)&nbsp;</li><li>Solid understanding of containerization and orchestration (Docker, Kubernetes)&nbsp;</li><li>Experience with incident &amp; problem management, root cause analysis, and service resiliency design&nbsp;</li><li>Passion for continuous learning, knowledge sharing, and capability building&nbsp;</li><li>Agile mindset, able to foster collaboration and continuous improvement across squads&nbsp;</li><li>Strong stakeholder management skills, acting as an enabler and trusted advisor across technical and business teams&nbsp;</li><li>Ability to bring external best practices, experiment, and drive innovation in SRE ways of working&nbsp;</li><li>Excellent written and verbal communication skills in Greek and English, with technical and nontechnical audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

SRE Chapter Lead

Drive the successful delivery of fiber and core network projects, manage the systems that support implementation and design new tools / automation solutions to improve delivery efficiency.More specifically you will: • &nbsp; &nbsp;Lead end-to-end fiber and core network projects • &nbsp; &nbsp;Manage project’s coordination &amp; delivery (feasibility, planning, implementation, subcontractor management, SLA/H&amp;S, risk management) • &nbsp; &nbsp;Manage subcontractor relationships, monitor performance, and ensure SLA and safety compliance. • &nbsp; &nbsp;Collaborate with internal stakeholders (ND Field &amp; FO design, VBTS, VBU, Legal, Regulatory) • &nbsp; &nbsp;Handle systems management &amp; development (existing tools + new automation) • &nbsp; &nbsp;Apply strong stakeholder management, problem-solving, and adaptability to simplify complex processes and deliver actionable results. • &nbsp; &nbsp;Prepare reports, dashboards, and presentations to provide clear visibility of project status, risks, and performance to internal stakeholders.Who you are• &nbsp; &nbsp;Bachelor’s degree in Telecoms, Engineering or related field • &nbsp; &nbsp;MSc Degree in Telecoms related field or equivalent experience (preferred) • &nbsp; &nbsp;3+ years’ experience in similar position within a service provider/operator or vendor • &nbsp; &nbsp;Experience in Fiber Optics technologies &amp; project management • &nbsp; &nbsp;Experience with project management tools, systems, and reporting dashboards • &nbsp; &nbsp;Experience of managing the relations with Vendors, Subcontractors and cross-functional teams • &nbsp; &nbsp;Excellent communication and stakeholder management skills • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; EnglishNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Senior Network Deployment & Systems Project Manager

We are looking for a highly organized and technically proficient B2B/FTTS/Backbone Maintenance Engineer to manage and oversee the maintenance, fault restoration, and new installations of our backbone fiber optic infrastructure. This is not a field role; the position focuses on coordinating subcontractors and internal teams, ensuring high network availability and service quality through performance monitoring and strategic planning.The ideal candidate will have a strong background in civil engineering and fiber optic networks, combined with excellent project management and communication skills. You will be responsible for supervising outsourced crews, ensuring compliance with technical standards, and driving continuous improvement through KPI-based evaluations.What you will do:<ul><li>Coordinate and supervise subcontractors for fault restoration and new backbone fiber installations.</li><li>Ensure all works comply with technical specifications, safety standards, and quality requirements.</li><li>Monitor subcontractor performance using defined KPIs and initiate corrective actions when needed.</li><li>Act as the main point of contact between internal departments and external partners for network maintenance activities.</li><li>Manage scheduling and prioritization of emergency and planned restoration works.</li><li>Collaborate with procurement and logistics teams to ensure availability of necessary materials and resources.</li><li>Prepare detailed reports on incidents, restoration progress, and overall network health for senior management.</li><li>Oversee subcontractor certification, documentation, and invoicing processes.</li><li>Support internal teams with technical guidance and ensure alignment with operational goals.</li></ul>It would be nice if you have:<ul><li>Solid understanding of fiber optic network architecture, installation, and maintenance principles.</li><li>Proven experience in civil engineering or infrastructure project coordination.</li><li>Familiarity with safety protocols and regulatory compliance in telecom environments.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Experience in managing subcontractors and driving improvements.</li><li>Ability to work independently and manage multiple projects in a fast-paced environment.</li></ul>What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

B2B/FTTS/Backbone Engineer

You will be manager in a team responsible for the overall financial integrity and performance of a country, category, Supply Chain or FP&amp;A. You will support the Senior Manager or Director in data collection to prepare business proposals, verify assumptions, check daily execution and support delivery of overall objectives and ensure the integrity and timeliness of reporting. You may also have a direct report or manage third party providers resources.How you will contributeYou will:<ul><li>Manage and execute aspects of finance planning and performance management process and related financial decisions potentially including Strategic Plan and Annual Contract planning/forecasting, target development, financial performance reporting/analysis, financial modeling and decision support for a focused scope within a region, business unit, country, Supply Chain, Mondelēz International Business Services or Corporate Finance team. You will own data collection and verify data integrity</li><li>Ensure a strong controls and compliance environment in your area of scope and ensure full compliance with our policies</li><li>Help the senior manager and the business prepare critical financial data and insight that enable perspectives for business strategies and decisions</li><li>Lead projects to improve efficiencies and improvements to ways of working and embrace a mindset of continuous improvement</li><li>Contribute to a high-performing Finance team. You will also invest in personal development and the development of Finance peers and drive our Finance talent agenda within the organization, with a focus on local FP&amp;A pipeline</li></ul>What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:<ul><li>TECHNICAL EXPERTISE in financial planning and performance management including data collection and structuring, analyzing, planning and reporting company financial performance across all financial KPIs and investment decisions and cost management to achieve financial targets</li><li>BUSINESS ACUMEN and understanding of our business, consumer packaged goods industry, and local snacking market dynamics. Relevant experience in a regional/local business</li><li>LEADERSHIP SKILLS including experience with business partnering and communication skills across a large regional or local public company</li><li>GROWTH/DIGITAL MINDSET and the ability to identify/execute opportunities and leverage technology to improve operational efficiency and effectiveness</li><li>INTEGRITY and sound judgement in all decisions and interactions aligned with our values and policies and external regulations</li></ul>

Category Finance FP&A Manager SCE (F/M/X) 167472 

At Relevance, we focus on six core principles through which we cultivate our culture, promote excellence and evolve: Diversity - Knowledge - Innovation - Execution - Humility - Ownership.Our company's core purpose is to provide an environment for employees, clients and ourselves to flourish and throughout our eleven-year long lifetime we have heavily invested time &amp; resources in building and maintaining a strategy, structure and methodology with one goal in mind; Growth. We have also managed to create an inspiring working environment in which our people can perform and develop by guiding and being guided.We Hire for Attitude and train for SkillWe see every recruit as a next important building block for our company and search for well-rounded professionals with diverse backgrounds and an insatiable appetite for knowledge. Subsequently, we passionately invest in their skill-set development by: (1) providing a comprehensive product education orientation (2) setting performance related targets that impact their end of year salary increase, reinforcing at the same time meritocracy, (3) supporting an open space culture to nurture knowledge sharing.As an Account Manager you will:<ul><li>Build, maintain, and cultivate client relationships, understanding their needs, expectations, and objectives</li><li>Address client concern, resolve issues that arise, and offer solutions to maintain client satisfaction</li><li>Work closely with teams and other departments, to develop effective advertising strategies</li><li>Proactively identify and initiate upselling and cross-selling opportunities, aligning client needs with value-added solutions&nbsp;</li><li>Take the lead in pitching and presenting to prospective clients to secure new business opportunities</li><li>Oversee the development, execution, and data analysis of advertising campaigns, ensuring they align with the client’s goals</li><li>Regularly update clients on the progress of campaigns and provide detailed analysis on the effectiveness of advertising strategies</li></ul>Job requirementsWhat you will bring:<ul><li>Bachelor’s degree in marketing, advertising or a related field</li><li>At least 3 years’ experience working in advertising</li><li>Strong written and verbal communication skills for effective client interaction and team collaboration</li><li>Ability to analyze campaign data and market trends to make informed decisions</li><li>Experience at managing multiple projects and priorities simultaneously</li><li>Commitment to providing excellent service to clients to maintain long-term partnerships</li><li>Excellent understanding of Performance Marketing Channels (e.g. Google Ads, Paid Social Ads)</li><li>Very good understanding of Content Creation, Design and UX/UI Development</li><li>&nbsp;Eagerness &amp; motivation to stay updated on industry trends and emerging technologies to propose innovative advertising solutions to clients</li><li>Adaptability &amp; flexibility</li><li>Familiarity with project management systems (e.g.Asana) is a plus</li></ul>Benefits<ul><li>Competitive salary</li><li>Hybrid working model</li><li>Private Medical and Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>Central offices</li><li>Bonus opportunities</li></ul>

Account Manager

We are currently looking for a Project Planner&nbsp;to join our team as part of our Operations &amp; Control department in the M Power Projects division.&nbsp;By joining this role, you’ll play a vital role in building and monitoring the timeline of a project in execution phase as well as supporting proposals when building the time schedule.&nbsp;Your role will encompass:&nbsp;<ul><li>Follow EPC projects from the proposal phase (develop baseline time-schedule) to the execution phase, including Engineering, Procurement, Commissioning etc.</li><li>Develop and manage schedules, goals, and objectives for projects.</li><li>Make sure stakeholders are being kept informed of project milestones. Deadlines and progress. Document the project planning processes and changes and maintain records that can be referred to later.</li><li>Obtain, review &amp; approve detailed time schedule and WBS of subcontractors/ partner’s/supplier’s etc and integrate time schedules to the projects master schedule.</li><li>Monitor the activities/manage the performance of the construction effort.</li><li>Keep records of changes/have a good version management of the time-schedule and all related documentation.</li><li>Timely highlight important deviations from plan to the project management team and suggest corrective actions.</li><li>Create various KPIs to facilitate achievement of project plan.</li><li>Generate and provide various performance status reports, milestone reports graphs and charts both for internal and external reporting and decision making.</li><li>Resource-load and cost-load the time-schedule and work closely with Cost Controller to help monitor progress of costs and any deviations timely.</li></ul>&nbsp;What you bring to the role:&nbsp;<ul><li>2+ years in a similar position. With time-schedule creation responsibilities.</li><li>Experience with P6 or experience working on site.</li><li>Bachelor’s degree in Engineering.</li><li>Professional certification in project management will be considered an asset.</li><li>Excellent organizational, communication, and interpersonal skills.</li><li>Critical and analytical thinking.</li><li>Ability to work under pressure with tight deadlines.</li><li>Team Spirit.</li><li>Proactive culture.</li><li>Technical understanding of power projects.</li></ul>&nbsp;Your Benefits:&nbsp;<ul><li>Competitive remuneration package.</li><li>Ticket Restaurant Card.</li><li>Group Health Insurance program.</li><li>Discount on the household electricity bill.</li><li>Pension Plan.</li></ul><ul><li>Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity.</li></ul>

Project Planner

The Deputy Chief Security Officer position demands extensive experience in maritime environments and a deep understanding of the ISPS code, maritime security laws, and security equipment measures. This role is designed for leaders capable of overseeing, teaching, and coaching within the security department. Key responsibilities include filling in for the Chief Security Officer when necessary, preparing shift schedules, organizing searches, and ensuring the security team is properly equipped and trained. The Deputy Chief Security Officer acts as a bridge between the security team and higher management, ensuring the vessel's security strategy is effectively implemented and maintained according to the highest standards.Deputy Chief Security Officer Job Summary: The Deputy Chief Security Officer (DCSEC) has a pivotal role in the leadership and management of security operations on the ship, prioritizing the safety and security of passengers, crew members, and the vessel. This position entails aiding the Chief Security Officer in executing security strategies/procedures, supervising security teams, and promptly addressing emergencies to establish a secure onboard environment, in line with the ISPS Code.Key Requirements<ul><li>Extensive experience in maritime security, law enforcement, or military roles.</li><li>Extensive Knowledge of the ISPS code, Ship Security Plan, and the international code of conduct.</li><li>Extensive Knowledge of Maritime Security laws, regulations and the Maritime Labour Convention (MLC).</li><li>Proficiency in security technology, systems, and equipment.</li><li>Ability to conduct proper security investigations, records, and prepare reports.</li><li>Ability to formulate statements / documents that encompass all the information in an effective, inclusive manner.</li><li>Excellent knowledge of Microsoft Office, Otalio/Fidelio, OPnet, X-ray Machine, WTMD and Simfox Management Systems.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Proficiency in leadership, supervision, instruction, and mentoring.</li><li>Demonstrated leadership expertise in managing security teams in dynamic and multicultural environments.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy / requirements.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book/ Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Collaborate with the Chief Security Officer to create, propose, execute, and refine effective security strategies, policies, and procedures customized for the cruise environment, upon company’s approval, ensuring compliance with the ISPS Code and Ship Security Plan.</li><li>Prepare shifts schedule and working / resting arrangements according to MLC (must be first approved by Chief Security Officer).</li><li>Organize Stowaway Prevention searches prior to departures.</li><li>Provide training and tutoring to new security team members in accordance with the training procedures/checklist.</li><li>Hold consecutive communication with the Chief Security Officer for constant updates and assignment of tasks.</li><li>Confirm operation of CCTV recorders and cameras (in vessels without CCTV operators).</li><li>Update the Security team regarding service order for the following day.</li><li>Check and maintain the security equipment, including X-ray machines, WTMD, HHMD, handcuffs, batons, and pepper gels.</li><li>Establish an environment of transparent communication and identify any team-related concerns necessitating special attention from the Chief Security Officer, subsequently reporting them as required.</li><li>Assist the Chief Security Officer and SSO in planning and executing regular drills effectively, pinpointing vulnerabilities and devising swift resolution plans.</li><li>Engage and cooperate with various ship departments to guarantee adherence to safety and security protocols.</li></ul>

Deputy Chief Security

Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.Key accountabilities and decision ownership:&nbsp; • Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive. • Achieving the External Channels sales quantitative &amp; qualitative targets. • Promoting &amp; developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points) • Run special projects during the year, distributed by the Head of Retail Sales • Ensuring and controlling the application of all company’s policies and procedures by all employees • Formulates strategies to ensure maximum efficiency for the Sales teams • Establishes appropriate relationships with key customers &amp; partners in the areaWho you are• University Degree in business or management related areas • Working experience in retail will be considered a strong asset • Good Knowledge of mobile, fixed telephony and IT market • Sales experience in mobile and fixed market&nbsp; • Strong managerial and communication skills (in cross-regional teams) • Excellent negotiation skills &nbsp;• Very good analytical skills and problem-solving capability • Be innovative and team player&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

External Channels Manager

Our team is looking for a&nbsp;motivated&nbsp;and&nbsp;experienced IT Transition PM&nbsp;in&nbsp;Athens&nbsp;to&nbsp;support our client on a European institution project.As an IT Service Transition Manager, you will play a key role in leading the controlled, compliant, and low-risk transition of services into and out of the client’s delivery model. You will coordinate complex transition activities across multiple stakeholders, ensuring operational continuity, service readiness, and successful knowledge transfer without disruption to business operations.You will work closely with internal teams, suppliers, incumbent providers, and client stakeholders to ensure services are transitioned efficiently, transparently, and in line with governance and operational requirementsYour role:<ul><li>Lead end-to-end service transition activities, including transition planning, mobilization, onboarding, operational readiness, and service handover.</li><li>Own and maintain the Transition Plan, including scope, milestones, deliverables, dependencies, assumptions, resource planning, and acceptance criteria.</li><li>Establish and manage transition governance, including reporting cadence, stakeholder reviews, escalation management, workshops, checkpoints, and decision forums.</li><li>Coordinate transition-in and transition-out activities across multiple teams, suppliers, and stakeholders in complex multi-vendor environments.</li><li>Ensure operational readiness through validation of processes, tooling, support models, SLAs, KPIs, reporting mechanisms, and service acceptance criteria.</li><li>Drive knowledge transfer activities, including documentation quality assurance, runbooks, inventories, shadowing/reverse-shadowing sessions, and formal sign-offs.</li><li>Identify and manage transition risks, issues, dependencies, and change impacts, ensuring mitigation plans are implemented and tracked.</li><li>Support service stabilization and hypercare activities following go-live or handover phases.</li><li>Ensure compliance with governance, security, contractual, and operational requirements throughout the transition lifecycle.&nbsp;</li></ul>Your profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, Engineering, or related field (or equivalent experience).</li><li>8-10 years of experience managing complex IT service transitions, mobilizations, or transformation programs within large enterprise, regulated, or governance-driven environments.</li><li>Strong experience in transition-in, transition-out, operational readiness, and knowledge transfer management.</li><li>Experience coordinating multiple stakeholders, suppliers, incumbent providers, and cross-functional teams in international or multi-vendor environments.</li><li>Solid understanding of IT service management principles, operational governance, and managed services delivery models.</li><li>Strong capability in risk, issue, dependency, compliance, and change management.</li><li>Experience defining and managing transition governance structures, reporting mechanisms, and service acceptance processes.</li><li>Excellent stakeholder management, communication, facilitation, and organizational skills.</li><li>Relevant certifications or methodologies such as PMP, PRINCE2, MSP, and/or ITIL are highly valued.</li><li>Experience working within international organizations is considered a strong advantage.</li><li>Fluent in English (written and spoken).</li></ul>

IT Project Manager - Transition Projects

TITAN Greece has an excellent opportunity for a Quarry Engineer, reporting to the Aggregates Regional Manager for our quarry at Rethymno. The primary scope of this role is to supervise all quarry activities, meeting objectives for quantity and quality, within safety and environmental standards.Responsibilities<ul><li>Responsible for all aspects of quarry operation including supervision, safety, quality control, environmental management, maintenance schedules, and sales-production balance</li><li>Ensure quarry operations comply with all relevant safety, health and environment legislation and reporting requirements</li><li>Closely monitor all areas of the quarry to ensure that extraction and processing work is carried out to the highest standard</li><li>Ensure continuing efforts towards optimization and improvement of mine production, maintenance, and safety practices</li><li>Bring a strong safety mindset and manage high risk activities and reduce risk exposure for self and others by informing and guiding the quarry team as well as by ensuring implementation of health &amp; safety measures</li><li>Provide hands-on leadership and management of all employees including subcontractors, in the effort of meeting the production goals and to strive for continuous improvement</li><li>Monitor and control costs, create and analyze monthly reports and key performance indicators regarding the excavation, crushing, and loading and hauling activities, and contribute to annual budgets</li><li>Keep abreast of key government health, safety/environmental regulations, and ensure they are implemented</li><li>Provides for the continuous information, training, and development of his/her subordinates, to facilitate professional growth and maintain high levels of motivation and job satisfaction and a favorable organizational climate</li></ul>Qualifications<ul><li>Degree in Mining Engineering or related discipline</li><li>Minimum of 5 years of proven successful quarry manager experience in aggregates plant or comparably industry-related environment</li><li>Strong leadership skills: possess the ability to lead, manage and motivate; have a proven track record for creating employee ownership of safety, production, and quality</li><li>Flexible, proactive approach to establish high standards of work performance</li><li>Able to prioritize work, multi-task and meet deadlines</li><li>Proactive, resourceful, solutions oriented and results-oriented</li><li>Communication with internal and external parties in a collaborative, positive manner</li><li>Team player and solid interpersonal skills</li><li>Strong written and verbal communication skills both in Greek &amp; English language</li><li>Military Service fulfilled (if applicable)</li></ul>&nbsp;What we offer&nbsp;<ul><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Private health insurance and annual checkup</li><li>Learning and Development opportunities</li><li>Summer schools for employees’ children</li><li>Wellness programs</li></ul>

Quarry Engineer 25026

The role in more details:<ul><li>Participating in tax due diligence projects and delivering tax advisory support across all phases of the transaction</li><li>Involvement in tax advisory engagements requiring a solid understanding of various tax areas and strong problem-solving skills</li><li>Supervising a small team of tax professionals while ensuring high-quality review processes</li><li>Identifying potential risks/ tax benefits and propose solutions to complex issues</li><li>Acting as a key point of contact for both internal and external stakeholders</li><li>Drafting detailed tax reports and memos following established team practices</li><li>Identifying opportunities for improvement and be resourceful in making them happen</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field</li><li>A professional with strong technical knowledge in various tax areas (especially CIT, TP and VAT) and a solid understanding of tax accounting and IFRS</li><li>6 + years of experience in any audit/ control related field or role (due diligence, statutory / tax audit, tax accounting, etc.) or in consulting projects</li><li>Holding or being a candidate for ACCA, ACA, ADIT and completion of the KOE Long term Taxation Seminar (or of a similar program), will be considered a significant asset</li><li>Ability to work in a team and under tight deadlines&nbsp;</li><li>Excellent&nbsp;English and Greek writing &amp; oral skills&nbsp;and an experienced user of MS Office&nbsp;</li><li>Effective communication and rapport building skills</li><li>Ability to deliver work of highest quality, documented in accordance with our company’s standards</li><li>A customer centric approach to finance and business operations</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What will we offer to you?🏋️‍️Friendly and dynamic working environment💰 Competitive remuneration👩‍🏫 Formal training and Professional Qualifications fully funded (eg. ACCA/CIA/CFA/PMP etc.)👨‍💼 Coaching and counseling from Senior Professionals🏃🏽‍♂️ Corporate Sports Teams (e.g. Running, Basketball, Volleyball)🌈 Diverse and inclusive culture👩‍🦽 Office designed to be accessible for wheelchair users🏝 Extra days off: August Freedays, Volunteering Days🏠 Flexible way of working👨‍👩‍👦 Parental Leave Extra day off🧩 Corporate citizenship initiatives🏢 Office amenities (subject to the office location)🤝 Special employee offers and discounts.💻 Company laptop👩‍⚕️ Insurance Program for all GT members☎Employee Assistance Support 24/7🚗 Company Car📱 Mobile phone

Due Diligence Tax Supervisor/Manager

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Oversees the daily operations of the Kids Club, ensuring a safe, welcoming, and well-organized environment for all children.</li><li>Supervises and ensures all team members deliver the activity programs and follow the standards, training, and safety guidelines according to the company standards.</li><li>Monitors attendance, schedules, and resources to ensure efficient operation and a consistent guest experience.</li><li>Handles parents’ inquiries and feedback with professionalism, warmth, and attention to detail.</li><li>Maintains high standards of cleanliness, safety, and equipment maintenance within the Kids Club area.</li><li>Supports the HR team in staff onboarding, scheduling, and performance reviews related to the Kids Club.</li></ul>Requirements<ul><li>Previous experience in a supervisory or managerial role within Kids Clubs, childcare programs, or family-focused hospitality environments, ideally in 5* resorts.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Fluent in English; additional languages (such as German, French, or Italian) will be considered an asset.</li><li>Strong understanding of child development, educational activities, and creative play.</li><li>Energetic, empathetic, and service-oriented personality with genuine passion for creating memorable experiences for children and families.</li><li>First Aid/CPR certification or equivalent training preferred.</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Excellent working environment, recognized as a Great Place to Work Certified based on international standards of Business Excellence.</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!

Kids Club Manager

We are now looking for another team mate to join us in Athens as Area Sales Manager – South Greece.Can you say ‘yes’?Do you treat your colleagues with respect?Do you always have the customer in mind?Do you act with future generations in mind?Do you like to seek out opportunities to grow and develop?Do you have a proven track record of delivering results?What you’ll be doing:<ul><li>Strategic Sales Execution:&nbsp;Drive the implementation of regional sales strategies to consistently surpass budget targets, while maintaining analytical reporting standards on a daily, weekly, and monthly cadence.</li><li>Commercial Excellence &amp; Compliance:&nbsp;Enforce high standards of commercial discipline across the partner network, ensuring full alignment with corporate policies and executing quarterly financial reconciliations.</li><li>Market Expansion &amp; Network Optimization:&nbsp;Strategically broaden Knauf’s geographical footprint by identifying and onboarding high-potential channel partners while maximizing the product range and market penetration of existing accounts.</li><li>Stakeholder Management:&nbsp;Cultivate strong partnerships with major contractors and technical firms to funnel high-value project leads and champion the contractor loyalty ecosystem.</li><li>Client Advocacy &amp; Resolution:&nbsp;Act as a dedicated point of contact for complex customer challenges, leveraging internal technical resources to provide swift, high-quality solutions and maintain brand integrity.</li><li>Demand Generation Leadership:&nbsp;Orchestrate targeted market activities and technical seminars to stimulate demand and position Knauf systems as the preferred choice for modern construction.</li><li>Market Intelligence:&nbsp;Monitor the competitive landscape, emerging architectural trends, and evolving&nbsp;Government regulations&nbsp;to proactively adapt regional tactics</li></ul> What skills and qualifications are need:<ul><li>Technical Education:&nbsp;A University Degree in&nbsp;Civil Engineering, Mechanical Engineering or similar</li><li>Proven Sales Experience:&nbsp;At least&nbsp;5+ years of experience&nbsp;in technical sales or project management within the building materials or construction industry, preferably within multinational environments.</li><li>Government &amp; Large-Scale Projects:&nbsp;Experience in navigating&nbsp;Government project tenders&nbsp;and large-scale public infrastructure works.</li><li>Analytical Strategic Thinking:&nbsp;Advanced ability to analyze market trends and interpret sales data to drive long-term regional growth.</li><li>Stakeholder Management:&nbsp;A track record of engaging with key influencers—including architects, technical offices, and contractors—to generate project leads and build loyalty.</li><li>Language &amp; Digital Proficiency:&nbsp;Excellent command of English and proficiency in digital tools (CRM, MS Office)</li><li>Management Excellence:&nbsp;While a Tier-2 Management degree is a plus, we prioritize your ability to lead, mentor, and foster a collaborative environment in line with our values We’ll provide:&nbsp;• Competitive salary• Private health insurance• Opportunity to work in a Great Place To Work® - Certified™ and&nbsp;grow in a multinational environment</li></ul>

Area Sales Manager – South Greece

Intellectica is recruiting a hands-on and proactive&nbsp;Warehouse&nbsp;Supervisor&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Warehouse Manager, the successful candidate will be responsible for supervising shift-based warehouse operations, guiding frontline teams, and ensuring the smooth execution of logistics processes in line with safety protocols, service standards, and operational targets.Key activities and responsibilities of this role include:<ul><li>Overseeing the smooth execution of shift-based warehouse operations, ensuring all activities align with company standards, safety protocols, and customer expectations</li><li>Monitoring daily attendance, allocating tasks according to resource planning, and adjusting workflows to meet operational demands</li><li>Managing the full cycle of warehouse processes, including inbound, storage, picking, packing, outbound, and returns</li><li>Providing hands-on support in operational tasks when required, demonstrating a proactive and solution-oriented approach</li><li>Conducting regular inventory checks, reporting discrepancies, and performing spot or scheduled stock counts</li><li>Ensuring the availability of packaging materials and initiating timely requests for replenishment</li><li>Enforcing health, safety, hygiene, and facility access protocols in line with company policies</li><li>Delivering onboarding and refresher training to team members, ensuring compliance with procedures and operational readiness</li><li>Acting as the primary point of contact for Customer Care during the shift, managing first-level requests and escalating issues as needed</li><li>Leading, coaching, and supporting warehouse teams to achieve productivity, quality, and service targets</li><li>Completing shift checklists and operational reports accurately and on time</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Secondary or higher education, ideally in Logistics, Supply Chain, or a related field</li><li>3–5 years of experience in warehouse or distribution centre operations, including at least 1 year in a supervisory or team-leading role</li><li>Solid understanding of warehouse processes such as inbound, storage, picking, packing, and outbound</li><li>Proven ability to manage shift-based teams and coordinate daily operational activities</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Proficiency with Microsoft Office Suite</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>Core competencies of a successful candidate:<ul><li>Team leadership and coaching</li><li>Operational problem-solving</li><li>Clear and confident communication</li><li>Safety and quality awareness</li><li>Hands-on and proactive mindset</li><li>Customer service orientation</li></ul>

Warehouse Supervisor

The Department of Information Technology, Cybersecurity, and Computer Science at Deree – The American College of Greece is seeking a motivated and technically proficient Lab Assistant. This position is ideal for individuals eager to contribute to the effective operation of our lab environments, with a focus on IT product configuration, server management (Linux &amp; Microsoft), and network equipment support.Job Responsibilities:<ul><li>Provide hands-on assistance in configuring and maintaining lab environments, focusing on Microsoft technologies such as Windows Server, Office 365, and Azure services.</li><li>Assist in the installation, configuration, and maintenance of servers, ensuring optimal functionality and security.</li><li>Support the configuration and management of network equipment (routers, switches, firewalls) to ensure efficient and secure lab operations.</li><li>Oversee system performance, addressing any technical issues to minimize downtime for students and faculty during lab sessions.</li><li>Set up and maintain hardware in the labs, including desktops, laptops, printers, and other devices.</li><li>Manage the installation and licensing of academic software packages, development tools, and security suites.</li><li>Ensure all lab systems and networks align with university IT security policies and industry best practices.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>A degree or diploma in Information Technology, Computer Science, or a related field is preferred. Current students or recent graduates with strong technical skills are encouraged to apply.</li><li>Hands-on experience with Microsoft technologies (Windows Server, Office 365, Azure, Active Directory), Linux server configuration, and Virtualization Environments.</li><li>Basic experience in server setup, configuration, and management.</li></ul>General Skills:<ul><li>Competency in network configuration and troubleshooting, including experience with routers, switches, and firewalls.</li><li>Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.</li><li>Strong troubleshooting abilities with a focus on resolving technical issues efficiently.</li></ul>This position provides valuable opportunities for professional development, including the potential to earn industry-recognized certifications in Microsoft technologies, networking, and cybersecurity. The American College of Greece is committed to supporting the lab assistant’s growth, offering the necessary resources and guidance to help achieve these credentials.

Full-time Laboratory Assistant

The role of a Cruise Ship Security Guard at MS Security Group is vital for ensuring the safety and security of passengers and crew aboard our vessels. Individuals in this position come from diverse backgrounds, including military, police, or private security sectors, and possess the ability to work effectively in multicultural settings. Their responsibilities include implementing ship security plans, maintaining vigilance, and being a part of the immediate response team for any incidents. With a focus on safeguarding lives and property, these guards play a crucial role in our security team, requiring them to be physically and mentally fit, capable of working in rotating shifts and holding essential qualifications such as STCW Basic safety training and PDSD.Security Guard Job Summary The Security Guard's (SG) role is crucial in upholding the safety and security of passengers, crew, and the ship. This role involves enforcing security protocols, performing regular patrols, promptly addressing incidents, and providing support during emergencies to guarantee a safe and secure cruise experience for everyone on board.Key Requirements<ul><li>Military/Police/security background.</li><li>Ability to work in a multicultural environment.</li><li>Profound ability to adapt to a changing environment.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Able to work in rotating shifts.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy/requirements.</li><li>Excellent customer service skills.</li><li>A team player with excellent communication and social skills.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training in all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book / Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Implement and maintain the Ship Security Plan, and the client’s policies.</li><li>Monitor the ship’s access points and perform ID identification to prevent unauthorized personnel from boarding the vessel.</li><li>Conduct patrols of designated areas, including public spaces, crew areas, and restricted zones, to deter and detect security breaches.</li><li>Provide a visible security presence to assure passengers and crew members and deter unwanted behaviors.</li><li>Safeguard the lives of the passengers, crew members, and the ship’s property</li><li>Keep a high awareness and vigilance of the vessel’s surroundings according to a designated shift schedule.</li></ul>

Security Guard

The Quality Assurance Officer supports the implementation, monitoring, and documentation of the resort’s quality systems, ensuring compliance with ISO and HACCP requirements. The role focuses on day-to-day quality checks, reporting, and supporting the Quality Manager in maintaining a culture of continuous improvement.&nbsp;Key Responsibilities:<ul><li>Support the implementation and maintenance of quality assurance systems (ISO 9001, ISO 22000, ISO 14001).</li><li>Perform regular checks and monitoring activities across all departments (e.g., Housekeeping, Kitchen, F&amp;B, Front Office) according to established procedures.</li><li>Record non-conformities and assist in the follow-up of corrective and preventive actions.</li><li>Develop, recommend and monitor corrective and preventive actions</li><li>Assist in verifying the effectiveness of corrective actions.</li><li>Maintain documentation and records related to QA processes, internal audits, and daily inspections.</li><li>Support in investigating customer complaints by gathering data and preparing reports.</li><li>Assist in identifying operational areas requiring improvement and report observations.</li><li>Support training activities by preparing materials, attendance lists, a</li><li>Support on-site audits conducted by external providers</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI).</li><li>Minimum 1 year of experience in a similar role or a quality-related position (hospitality experience will be considered an asset).</li><li>Excellent command of Greek and English; third language will be an asset.</li><li>Strong communication and teamwork skills.</li><li>High attention to detail, consistency in following procedures, and organizational ability.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Basic knowledge of ISO standards and HACCP is preferred but not mandatory.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

Quality Assurance Officer

In this role you will gain a powerful sense of purpose. You will use your experience and drive to build long-standing customer relationships, identifying effective solutions for customer needs. By understanding the full potential of our technology and the trends you will&nbsp;help customers improve efficiency, save resources and reduce emissions. This role contributes to: Electrical Vehicle Chargers &amp; UPS Marketing, Sales and Product Management team. &nbsp;You will be mainly accountable for:<ul><li>Establishing and maintaining effective customer relationships to recognize their needs, promoting their understanding of ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.&nbsp;</li><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs, preparing offers and managing administrative procedures of sales processes (offer tools, invoices, letters of credit, communication with accounting etc.) based on ABB’s state’s guidelines.&nbsp;</li><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy and supporting cash collection and project management activities, when needed.&nbsp;</li><li>Ensuring efficient marketing activities and communicating value proposition to customers.</li></ul>Our team dynamics:You will join a dynamic, talented and high performing team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Electrical Engineering</li><li>2 years of experience in Sales or Sales Support</li><li>You are at ease communicating in Greek &amp; English language</li><li>Highly adept in MS Office tools (e.g. excel, Outlook). Knowledge of SAP and Salesforce and a design software, such as AutoCAD will be considered a plus</li><li>Strong communication and Negotiation skills</li><li>A Collaborative, Customer-oriented approach</li></ul> We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (UPS)

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

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