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•Welcome and escort VIP guests, Marriott Bonvoy Elite members, and special-category guests according to brand standards. •Ensure all guest preferences, profiles, and special requests are anticipated and fulfilled proactively. •Maintain strong guest engagement and personalized service delivery throughout the guest journey (pre-arrival, arrival, in-house, and departure). •Resolve guest concerns and service recovery cases promptly, diplomatically, and in alignment with Marriott’s “Brilliant Service” philosophy. •Conduct daily lobby presence to ensure smooth operations and enhanced guest interaction. •Ensure consistent delivery of The Luxury Collection’s signature rituals, personalized touches, and guest recognition programs. Operational &amp; Administrative Responsibilities •Coordinate with all operational departments (Housekeeping, F&amp;B, Spa, Engineering, Concierge, Sales) to ensure seamless service delivery. •Oversee daily VIP reports, arrival preparation, room inspections, and amenities placement. •Manage guest feedback through internal platforms: GXP, Medallia, GuestVoice, and TripAdvisor/Online Reputation Management tools. •Ensure proper documentation of guest preferences in the PMS and CRM systems for future stay personalization. •Support front office operations during peak periods when required. Brand Standards &amp; Compliance •Guarantee full adherence to Marriott Luxury Collection brand standards, operational guidelines, and guest service protocols. •Train team members on guest interaction standards, upselling techniques, and service recovery procedures. •Participate in quality audits (LRA, Brand Standard Audits) and implement improvement action plans where needed. Leadership &amp; Team Collaboration •Support the Front Office Manager in supervising and coaching Guest Relations Agents, Lobby Ambassadors, and Concierge teams. •Provide ongoing feedback, skill development, and performance support to ensure luxury-level service delivery. •Foster a culture of teamwork, empathy, and excellence in guest service. Guest Loyalty &amp; Recognition •Ensure correct implementation of Marriott Bonvoy Elite recognition benefits. •Promote loyalty program enrolments and educate guests about member benefits. •Review loyalty reports to ensure personalized engagement and targeted service enhancements.Education &amp; Experience •Bachelor’s degree in Hospitality Management or related field preferred. •Minimum 2–3 years of experience in guest relations, front office, or luxury hospitality roles. •Previous experience with Marriott brands or other luxury chains (preferred). Skills &amp; Competencies •Strong leadership, communication, and interpersonal skills. •Exceptional attention to detail and passion for personalized service. •Ability to manage guest situations with tact and diplomacy. •Strong knowledge of PMS systems (Opera Cloud/Opera PMS preferred). •Fluent in English; additional languages highly desirable (Greek, Russian, French, Arabic, etc.). •Professional grooming and presentation in line with luxury standards.Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.montly payment, accommodation, meals provided, hotel uniform, arrival pick up1.600 euro net monthly

Guest Relations Manager

Based in Athens, Greece, and reporting to the Director of Training, the Training Specialist will be working closely with the restaurants by assisting in the implementation of effective training solutions. The successful candidate will collaborate with the McDonald’s Corporation, vendors, and suppliers to assist in the design, coordination, and delivery of training programs that support employees to grow. The incumbent of the role will plan and facilitate preparatory, and training sessions aligned with operational and brand standards. The role requires the implementation of new training initiatives and operational procedures whilst supporting in the evaluation of training effectiveness.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 12,000 people.Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Human Resources, Education, Business, or related filed and have more than 4 years of professional experience in a similar position. Enhanced organizational, communication and facilitation skills as well as a can-do attitude are important attributes for success in this role. Fluency in both the Greek and the English, language and proficiency with MS Office are essential.Experience with restaurant operations as well as LMS platforms and digital training tools will be considered an asset.

Training Specialist

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Provide technical support for hardware, software, and network systems.</li><li>Assist with installation, configuration, and maintenance of IT equipment and applications.</li><li>Manage user accounts, emails, and Microsoft 365 services.</li><li>Support PMS and POS systems (Opera, Simphony).</li><li>Configure and maintain Wi-Fi, VPN, and VoIP systems.</li><li>Troubleshoot IT issues for staff and guests (computers, mobile devices, connectivity).</li><li>Maintain IT inventory and ensure regular system backups.</li><li>Collaborate with external vendors and provide helpdesk support to local and remote users.</li><li>Identify opportunities for improvement and contribute to optimizing IT operations.</li></ul>Requirements<ul><li>Passion for Technology:&nbsp;Love for the field and willingness to continuously learn new technologies.</li><li>Language Skills:&nbsp;Good knowledge of the English language.</li><li>Technical Skills:&nbsp;Strong knowledge of operating systems (Windows, Linux) and troubleshooting, including diagnosing and repairing UPS and VoIP.</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

IT Assistant

Based in Athens, Greece, and reporting to the Accounting &amp; Tax Manager, the Accountant will be responsible for maintaining general ledger entries and ensuring that ledger data is accurate and precise. Provide some insights into the financial performance of the areas of assigned of responsibilities.The Accountant will oversee the accurate execution of daily accounting tasks, ensuring full adherence to established deadlines. The role requires a strong understanding of company policies and procedures, with the ability to identify normal and abnormal patterns when reviewing financial data. The Accountant ensures that all departments comply with internal processes and that all systems and data processing tools operate with built in integrity. Key duties include recording P&amp;L transactions (A/P, transfers, collections, etc.), supporting the monthly management accounts closing process, and handling all month end related responsibilities. The role provides financial insights on restaurant P&amp;L performance and collaborates closely with Store Managers. Additionally, the Accountant supports Admins in day to day tasks and coordinates with both Admins and Store Managers to ensure timely completion of month end activities. The position works closely with Restaurant Leaders and the Operations department, fostering a collaborative environment that promotes knowledge sharing and effective teamwork. Further responsibilities include preparing all necessary documentation for archiving and assisting in Statutory, Tax, and Internal Audits.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 13,000 people. Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Accounting, Finance, or a Business-Related field and have at least 2–3 years of experience in a similar role. Familiarity with accounting software (such as Navision), strong proficiency in MS Office, particularly Excel, and a good command of the English language are essential qualifications for this position.

Accountant

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are committed to safeguarding our hotel’s financial health while driving operational excellence and strategic growth. We are currently seeking a highly experienced Director of Finance to join our Executive Team. This senior leadership role is central to the success of the hotel and a key member of the Planning Committee, contributing to long-term strategy, financial planning, and operational decision-making.As Director of Finance, you will oversee all financial operations, ensuring accuracy, compliance, and profitability, while partnering with senior leadership to make data-driven decisions that enhance the guest experience and overall hotel performance.What You Will Do<ul><li>Provide strategic leadership over all hotel finance functions, including accounting, purchasing, payroll, and F&amp;B control.</li><li>Prepare and oversee comprehensive financial reports, budgets, forecasts, CAPEX plans, and cash flow analyses.</li><li>Ensure compliance with corporate policies, local regulations, loan covenants, and internal controls.</li><li>Monitor and manage hotel revenue, expenses, and labor costs, ensuring operational efficiency and profitability.</li><li>Serve as a trusted business advisor to the General Manager and Executive Team, contributing to strategic planning and decision-making.</li><li>Chair the hotel’s financial planning function and represent Finance at the Planning Committee.</li><li>Maintain strong relationships with internal departments, owners, auditors, banks, and external stakeholders.</li><li>Lead, mentor, and develop the finance team, fostering a culture of professionalism, accountability, and continuous improvement.</li><li>Drive innovation and process improvement within the Finance department, enhancing efficiency and effectiveness.</li></ul>What You Bring<ul><li>University degree in Accounting, Finance, or related field; professional certifications are a plus.</li><li>3–5 years of senior leadership experience in hotel finance or luxury hospitality operations.</li><li>Strong knowledge of accounting principles, financial management, and reporting standards.</li><li>Proven ability to analyze complex financial data and make strategic business decisions.</li><li>Exceptional leadership, interpersonal, and communication skills.</li><li>Proficiency in Microsoft Office; familiarity with hotel financial systems and property management software is an advantage.</li><li>Strategic, analytical mindset with the ability to influence and collaborate across departments.</li><li>Fluency in English; Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive compensation and comprehensive benefits package.</li><li>Participation in the hotel’s Planning Committee and executive-level decision-making.</li><li>Pension plan and private health insurance coverage.</li><li>Relocation package for international or non-local hires.</li><li>Complimentary employee meals and laundry service.</li><li>Access to Four Seasons’ global training and development programs.</li><li>Complimentary stays at Four Seasons properties worldwide, as part of our global employee travel benefits.</li><li>A dynamic and inclusive workplace where your financial leadership makes a tangible impact.</li></ul>If you are a forward-thinking finance professional with a passion for hospitality and strategic leadership, we invite you to join our team and help shape the future of Four Seasons Astir Palace Hotel Athens.

Director of Finance REQ10368049

The Head of Sales drives commercial performance, stabilises event operations, and builds a strong pipeline of qualified leads across all Scorpios locations. This role blends strategic sales &amp; events leadership with hands-on event execution, ensuring every guest experience aligns with the brand’s culture, values, and aesthetic standards. Acting as a cross-functional leader, the Head of Sales &amp; Events designs concepts, manages teams, and supports multiple verticals—including F&amp;B, wellness, and hospitality. This role requires a creative, non-traditional mindset to identify and expand commercial opportunities beyond conventional event spaces, transforming them into meaningful expressions of the Scorpios world. The Head of Sales &amp; Events establishes internal processes, trains and mentors local teams, serves as the central communication link between departments, and carries full revenue accountability—owning seasonal sales targets, driving performance, and leading lead generation, nurturing, and conversion efforts across all properties.Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.ResponsibilitiesSales &amp; Lead Generation<ul><li>Develop and implement multi-location sales strategies to attract events, brand collaborations, wellness activations, retreats, partnerships, and F&amp;B experiences etc.</li><li>Build and maintain a strong lead pipeline through proactive outreach, networking, and strategic relationship management, including trade shows and industry events.</li><li>Manage client relationships from first contact through event execution, ensuring alignment with Scorpios’ brand values.</li><li>Guide teams to deliver personalized service while implementing effective sales strategies to maximize revenue.</li><li>Develop targeted outreach for key markets (EU, US, Middle East etc) and build relationships with agencies, planners, DMCs, and HNW networks.</li><li>Implement upsell and cross-sell initiatives across F&amp;B, hotel stays, wellness, and cultural programming.</li><li>Develop location-specific strategies aligned with market trends, ensuring local teams can execute effectively.</li></ul>Event Planning &amp; Execution<ul><li>Develop innovative concepts to drive sales activations and enhance engagement.</li><li>Oversee the full lifecycle of events, including planning, contracting, budgeting, logistics, and post-event evaluation.</li><li>Coordinate with all scorpios departments: F&amp;B, Operations, Music, PR/Marketing, and Guest Experience teams for seamless execution of the strategic sales and event plans.</li><li>Maintain consistency in event quality and brand presentation across all locations and scorpios properties.</li><li>Collaborate with third-party vendors to create a Scorpios vendor blueprint while ensuring operational alignment; in a global and local level.</li><li>Identify upsell opportunities during planning and execution to maximize revenue, for all scorpios locations.</li><li>Lead post-event commercial follow-up to secure repeat business and partnerships.</li></ul>Stabilisation &amp; Process Building<ul><li>Create templates, workflows, and communication flows to streamline processes.</li><li>Implement a CRM-driven strategy to track leads, client communication, follow-ups, and conversion metrics.</li></ul>Team and Training Development<ul><li>Train local teams on sales protocols, event standards, client communication, and brand ethos.</li><li>Mentor teams to ensure professionalism, storytelling, and service excellence.</li><li>Support onboarding on new members.</li></ul>Communication &amp; Cross-Functional Collaboration<ul><li>Serve as the communication bridge between departments involved in event creation and delivery.</li><li>Provide clear reporting on sales status, leads, contracts, and event outcomes.</li></ul>360° Lifestyle Brand Experience<ul><li>Create seamless multi-concept guest experiences across F&amp;B, Wellness and Hospitality.</li><li>Design bundled experience offerings to drive incremental revenue and increase average event value.</li></ul>Revenue &amp; Performance Management<ul><li>Own full event P&amp;L and ensure profitable execution.</li><li>Analyse sales performance and implement corrective strategies.</li><li>Monitor competitor pricing and market trends to adjust positioning and packages.</li><li>Collaborate with Finance on revenue forecasting and tracking.</li></ul>&nbsp;Rooms Commercial Strategy &amp; Performance<ul><li>Develop and execute room sales strategies for Scorpios hotel component.</li><li>Collaborate with Head of Hotels and Revenue teams on pricing, segmentation, and distribution channels.</li><li>Drive improvements in ADR, RevPAR, and occupancy across all openings and existing properties.</li><li>Identify commercial opportunities for peak periods, long stays, prepayment packages, and buyouts.</li></ul>Pre-Opening Sales<ul><li>Lead creation of sales materials (fact sheets, floor plans, rate cards, villa specifications, visual assets) in collaboration with Marketing team.</li><li>Lead creation of Sales Materials</li></ul>Distribution &amp; Agency Management<ul><li>Ensure Scorpios is accurately represented across GDS, the website, OTA-light channels, and agency platforms.</li><li>Manage relationships with luxury networks, DMCs, UHNW agencies, and travel advisors.</li></ul>Requirements&nbsp;<ul><li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li><li>Sales-driven mindset with proven ability to convert leads into revenue</li><li>Strong negotiation skills, including pricing, contracting, and yield optimization</li><li>Strategic approach to sales planning, forecasting, and identifying new revenue streams.</li><li>Technical proficiency with CRM platforms (Salesforce, Revinate, HubSpot) and workflow tools (Asana)</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>High-achiever mindset with a sense of work perfectionism</li></ul>Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.

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