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Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Oversee the daily operation of the restaurant(s), ensuring excellence in guest service and satisfaction</li><li>Ensure smooth coordination between kitchen, bar, and service teams</li><li>Maintain high standards of hygiene, service, and hospitality according to company and Hilton brand standards</li><li>Handle customer feedback proactively and with professionalism</li><li>Train, develop, and motivate the restaurant team to achieve service excellence</li><li>Supervise scheduling and shift planning to ensure optimum staffing</li><li>Ensure compliance with health &amp; safety, ISO, and HACCP regulations</li><li>Report on daily operations, guest satisfaction, and team performance to the F&amp;B Manager</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality Management or related field</li><li>Excellent command of the English language</li><li>A second language will be considered an asset</li><li>Minimum&nbsp;2 years of experience in a similar position&nbsp;in a 5-star hotel or fine-dining restaurant</li><li>Computer literacy (MS Office, POS systems)</li><li>Strong leadership, team management, and communication skills</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Restaurant Manager

We’re currently looking for a Customer Management Specialist based in Heraklion, Crete to join our fantastic team!In this key role, you’ll be responsible for managing a portfolio of clients, including one of the largest retail chains in the area. Your daily routine will include visiting existing customers and actively seeking new business opportunities.To succeed, you’ll negotiate contracts, act as the link between our company and the customer, and analyze sales data to plan your visits effectively - daily, monthly, and quarterly.You’ll work toward both quantitative and qualitative targets, ensuring our brands are well represented in stores according to marketing guidelines. You’ll also handle customer inquiries regarding products, pricing, availability, and payment terms.You’ll be responsible for preparing and submitting sales contracts and keeping accurate client records. Additionally, you’ll present quarterly reports and share results for your area of responsibility. Key Accountabilities<ul><li>Visits current and potential clients to develop new cooperation and agreements&nbsp;(accounts in Creta &amp; Rhodes)</li><li>Negotiates and liaises between customer and company</li><li>Analyzes sales data per customer and prepares and executes daily/monthly/quarterly visitation plan to achieve quantitative and qualitative targets</li><li>Promotes and improves our brands instore visibility according to marketing guidelines</li><li>Answers customer questions about credit terms, products, prices, and availability</li><li>Prepares and submits sales contracts and maintains client records</li><li>Presents quarterly reports and results for his/her area of responsibility</li></ul>&nbsp;Candidate&nbsp;Profile<ul><li>Bachelor’s Degree in Economics / Business Administration or any equivalent</li><li>At Least 2 years of experience in Sales preferably within FMCG sector</li><li>Experience working with retail chain clients is a strong advantage.</li><li>Good command of English language</li><li>Good knowledge of MS-Office</li><li>You’re passionate about sales and have excellent communication and negotiation skills.</li><li>You’re customer-focused, results-driven, accountable, and a natural problem solver.</li><li>You thrive in a dynamic environment and can easily adapt to change.</li><li>A valid driver’s license is required.</li><li>Mobility – you’re open for periodical travels across the region</li></ul>

Customer Management Specialist

As a Lead Mainframe engineer, you will play a key role in ensuring the continuity, resilience, and operational excellence of re-platformed mainframe middleware and production-control services supporting critical enterprise workloads.You will lead operational and engineering activities across middleware and batch-processing platforms, ensuring service stability while driving modernization, service improvements, upgrades, and controlled decommissioning initiatives. Acting as a senior technical authority, you will coordinate closely with IBM, application teams, platform owners, and operational stakeholders in highly critical 24x7 environments.You will also lead a small team of engineers, providing technical guidance, operational oversight, and coordination across platform activities while engaging directly with stakeholders and client representatives to gather requirements and support platform roadmap initiatives.Your role:<ul><li>Own the end-to-end technical service for re-platformed middleware and production-control platforms across production, non-production, and disaster recovery environments.</li><li>Lead and mentor a small team of engineers, providing technical leadership, operational guidance, and coordination of day-to-day platform activities.</li><li>Act as the primary technical point of contact for stakeholders, client representatives, and operational teams, gathering requirements and translating business needs into reliable technical solutions.</li><li>Lead Stonebranch UAC and batch operations activities, including scheduling standards, post-batch support, bundle promotion governance, and resolution of cross-domain batch-processing issues.</li><li>Drive service improvements, platform upgrades, cluster and scheduler health initiatives, and operational standards across highly critical enterprise services.</li><li>Act as the command point for high-severity incidents, out-of-hours change windows, root cause analysis activities, and cross-team operational coordination.</li><li>Coordinate closely with IBM, Stonebranch, infrastructure teams, and application owners to ensure operational continuity and service resilience.</li><li>Support disaster recovery readiness, service recovery testing, and operational governance activities across the platform landscape.</li><li>Guide the controlled migration, modernization, or decommissioning of legacy batch-processing services while protecting production stability.</li><li>Define and maintain standards for availability, operational excellence, monitoring, service governance, and platform reliability.</li><li>Collaborate with platform teams and application stakeholders to proactively manage dependencies, operational risks, and service continuity requirements.</li></ul>Your profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).</li><li>6-8 years of experience in relevant roles.</li><li>Extensive experience managing enterprise middleware and batch-processing platforms within large-scale production environments.</li><li>Strong expertise in re-hosted middleware services and production-control ecosystems, including technologies such as MQ, CICS/TX, Stonebranch UAC, scheduling platforms, and cross-platform operational tooling.</li><li>Strong experience supporting Linux-hosted middleware environments, DB2 LUW interfaces, queue and log monitoring, and disaster recovery operations.</li><li>Strong understanding of operational standards, root cause analysis, change-window governance, service continuity, and platform resilience practices.</li><li>Experience leading modernization, migration, or decommissioning initiatives within critical enterprise platforms.</li><li>Proven ability to lead small technical teams and coordinate multiple stakeholders, vendors, and operational groups.</li><li>Strong stakeholder-management and communication skills, with the ability to gather requirements and align technical solutions with business needs.</li><li>Comfortable operating within highly critical, governance-driven, and cross-functional enterprise environments.</li><li>Fluent in English (written and spoken).</li></ul>

Lead Mainframe SRE

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities • Cleaning and tidying guest rooms and public areas • Reporting any malfunctions or damages in hotel premises to the supervisor • Complying with health and safety protocols as well as cleaning proceduresRequirements • Previous experience in a similar position at 5-star hotels will be considered an asset • Pleasant, polite, and friendly personality with a strong customer service orientation • Good communication skills and team spirit • Attention to detail • Responsibility, flexibility, and ability to adapt to demanding situationsBenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!

Housekeeping

Intellectica is recruiting a&nbsp;Project Manager&nbsp;on behalf of its client, a long‑established engineering company that provides integrated processing, cooling and packaging solutions for the food &amp; beverage industry in Greece and the wider region, supported by more than six decades of experience in delivering complete production lines, advanced equipment and after‑sales service. As part of a broader industrial group active in food technology and engineering solutions, the company represents leading international manufacturers and executes turnkey projects across Greece and Southeastern Europe. The Project Manager will report to the head of the Production function and work closely with the Sales, Engineering, Service, Procurement, Operations and Finance teams, taking full ownership of production line projects and frequently traveling to client sites in Greece and Cyprus.Key activities and responsibilities of this role include:<ul><li>Leading the full lifecycle of production line projects for food &amp; beverage clients, ensuring delivery within scope, timeline and budget</li><li>Translating project requirements into structured plans with clear milestones and deliverables, while coordinating day‑to‑day progress across clients, engineering teams, suppliers and internal stakeholders</li><li>Monitoring timelines, identifying risks early, implementing corrective actions and preparing concise status updates to maintain transparent communication</li><li>Reviewing equipment specifications to verify technical compliance and alignment with project needs</li><li>Overseeing installation, testing and commissioning activities at client sites in Greece and Cyprus, ensuring smooth transition from installation to operational use</li><li>Participating in Factory Acceptance Tests (FAT) with international suppliers when required</li><li>Serving as the central point of contact for all project‑related communication</li><li>Managing suppliers to ensure accurate technical delivery, timely shipments and adequate on‑site support</li><li>Facilitating effective collaboration with Sales, Engineering, Service, Procurement and Operations</li><li>Preparing technical documentation, providing clarifications and supporting cost estimations when needed</li><li>Maintaining accurate project records and updates within ERP/CRM systems</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering,&nbsp;Mechanical or Chemical Engineering preferred</li><li>Certification in Agile Project Management (e.g., PMI-PMP, IPMA) is highly desirable</li><li>Minimum&nbsp;3 years of experience in project management&nbsp;within industrial, engineering or technical environments</li><li>Experience with industrial machinery, production equipment or food &amp; beverage processing/packaging lines is strongly advantageous</li><li>Solid understanding of technical specifications, equipment compliance and installation/commissioning processes</li><li>Proven ability to coordinate multiple stakeholders and manage complex projects with significant onsite presence</li><li>Fluency in Greek and proficiency in English, both written and spoken</li><li>Willingness to travel frequently across Greece and Cyprus (approx. 50% of the time)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and cross‑functional coordination</li><li>Solid planning, prioritization and organizational discipline</li><li>Analytical mindset and problem‑solving orientation</li><li>Attention to detail and technical accuracy</li><li>Accountability, ownership and reliability</li><li>Team collaboration and customer‑focused approach</li></ul>

Proect Manager

The American College of Greece is seeking a motivated Specialist to join our Undergraduate Enrollment team. The successful candidate will be responsible for international student recruitment, admissions processing, and student support. The role involves significant international travel to represent ACG at fairs and events, as well as the cultivation of relationships with prospective students from initial inquiry to enrollment and relocation to Greece.Job Responsibilities<ul><li>Plan and participate in recruitment initiatives (participation at fairs, visits to high schools, conferences, webinars etc.)</li><li>Foster relationships with external partners (i.e. educational agents, high school counsellors) ensuring that they are up to date with developments and able to recruit desired students</li><li>Propose modifications of future recruitment plans in assigned territory</li><li>Guide candidates through admissions process steps and deciding on the eligibility of their admission</li><li>Maintain ongoing communication with prospective students to promote engagement and retention throughout the admissions cycle.</li><li>Coordinate on-campus visits, information sessions (face to face or online), and residence tours</li><li>Handle CRM admissions system ensuring that all necessary student application information is up to date</li><li>Follow up on new students’ academic and student life, while in their first year of studies</li><li>Organize and participate on campus events related to recruitment or retention of first year students</li><li>Support the refugee scholarship program counselor with the admission of scholars and taking care of the logistic part of the program (books, meals etc.), securing the smooth operation of the program</li><li>Perform any other duty as assigned by the supervisor</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree</li><li>2-3 years of professional experience in counselling/advising, sales or customer care positions</li><li>Familiarity with international secondary and post-secondary education systems will be considered an asset</li><li>Experience with CRM systems (e.g., Salesforce, HubSpot)</li><li>Excellent oral and written communication skills in English and Greek</li><li>P.C. literate (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer service orientation</li><li>Effective interpersonal and presentation skills</li><li>High level of discretion and ability to handle confidential information</li><li>Attention to detail with strong problem-solving abilities</li><li>Ability to work effectively both independently and as part of a team</li><li>Strong organizational skills with the ability to manage multiple tasks simultaneously</li><li>Excellent time management skills with the ability to prioritize effectively</li><li>Adaptability and ability to work in culturally diverse environments</li></ul>Other requirements:<ul><li>Ability to travel frequently and to work flexible hours (considering potential time zone differences), including evenings and weekends, as required to support departmental needs.</li></ul>

Specialist – International Enrollment (Maternity Cover)

SKY express is currently seeking Captains (Airbus A320), based in Heraklion Crete, Greece for a Fixed Term Contract. You will play a key role in ensuring the highest standards of safety, professionalism, and customer service across our expanding network. You will lead the flight crew, manage all aspects of flight operations, and represent SKY express as an ambassador of our values.Competencies:<ul><li>Strong leadership, communication, decision making and problem- solving skills.</li><li>Ability to remain calm under pressure.</li><li>High level of professionalism and commitment to safety and operational excellence.</li></ul>Requirements:<ul><li>EASA ATPL(A).</li><li>Valid A320 Type Rating.</li><li>Minimum 5.000 hours of total flying experience with at least 2.000 hours on multi-engine, multi-crew, turbine aircraft with a MTOW ≥ 20 T.</li><li>Minimum 1.000 Command hours flying experience on Airbus FBW aircraft.</li><li>EASA Class I Medical Certificate.</li><li>ELP Level 4 or higher.</li><li>Fluency in oral and written English.</li><li>Last flight on type within the previous 12 months.</li><li>No-incident/accident certificate issued by authority or previous employer.</li><li>Unrestricted right to live and work in the EU.</li><li>No criminal record.</li><li>IT literate.</li></ul>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Accommodation provided by the company.</li><li>Commuting Roster.</li><li>Continuous Training &amp; Professional Development.</li><li>Medical Private Insurance.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Captain Airbus A320 (Fixed Term Contract – HER Based)

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Prepare and serve beverages, including cocktails, wines, and specialty drinks, according to established recipes and standards</li><li>Provide exceptional customer service, ensuring a friendly and welcoming atmosphere</li><li>Maintain cleanliness and organization of the bar area</li><li>Monitor inventory and assist with stock management</li><li>Ensure compliance with health, safety, and hygiene regulations</li><li>Handle cash and process payments accurately</li></ul>Requirements<ul><li>Degree from a bartender school or similar</li><li>Knowledge and techniques of high level cocktails, knowledge of spirits and wine</li><li>At least 2 years of professional experience in a similar position in 5 * hotels or a la carte restaurants</li><li>Very good knowledge of English language</li><li>Knowledge of a second language would be an advantage</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Bartender

The Greek leading Biscuits &amp; Bakery company Ε.J. PAPADOPOULOS S.A. is seeking to employ an experienced, driven &amp; committed:&nbsp;Field Supervisorto join our sales team in ThessalonikiThe role:As a Field&nbsp;Sales Supervisor you will be responsible for managing the commercial agreements within your area of responsibility.How you will contribute:You will be responsible to<ul><li>Manage the company's commercial agreements in your area of ​​responsibility and maximize the sales plan per customer</li><li>Advocate the Company's Values and Principles building trust and respect with partners and the market itself</li><li>Implement the strategic and development plan of our Brands, creating value in our categories and partners</li><li>Maximize the In-Store Marketing &amp; Visibility of our Brands utilizing the tools of each customer</li><li>Coach a team of Sales Representatives and Merchandisers, setting priorities, while building their skills and effectiveness</li><li>Coordinate the team of commercial partners in your region, manage and aid them in achieving the best results to contribute substantially to the achievement of company’s goals</li><li>Analyze market trends and the effectiveness of our actions as well as submitting proposals and action plans</li><li>Innovate, where needed, by transforming organization, approach, and processes</li></ul>What you will bring:<ul><li>BSc in Business Administration, Finance, or relevant field – MSc will be considered as a plus</li><li>At least three (3) years of experience in a similar sales position, ideally in the field of Consumer Products / Food</li><li>Proficiency command of English</li><li>Excellent computer skills (MS Office)</li><li>Strong organizational, communication, and analytical skills, ability to manage teams and negotiate effectively</li><li>Problem solving, flexibility, self-discipline, ability to work under pressure and meet deadlines</li></ul>

Field Supervisor (Thessaloniki)

We’re looking for a Product Manager to lead the evolution of our mobile sportsbook experience. You’ll own the native apps roadmap (iOS and Android), ensuring our customers enjoy a seamless, high-performance experience that aligns with our web platform and overall product strategy. Working closely with engineering, design, and product teams, you’ll balance innovation with execution to deliver measurable impact.&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Define and own the native apps roadmap to deliver continuous improvements in user experience, stability, and performance.</li><li>Align native app strategy with the broader product ecosystem, ensuring consistent customer journeys across web and app.</li><li>Collaborate cross-functionally with UX, engineering, product teams to deliver high-quality releases.</li><li>Leverage analytics and customer insights to identify opportunities for feature enhancements and conversion optimization.</li><li>Champion the mobile-first mindset, staying ahead of trends in native app technology and sports betting user behavior.</li><li>Represent the customer voice in roadmap planning and backlog prioritization.</li></ul>&nbsp;What we are looking for<ul><li>5+ years of product management experience, ideally in sports betting, iGaming, or a high-traffic consumer app environment.</li><li>Good understanding of native app ecosystems (App Store, Google Play) and mobile development lifecycles.</li><li>Proven success in driving product roadmaps and coordinating across cross-functional teams.</li><li>Data-driven mindset with strong analytical and decision-making skills.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Experience working with teams in multiple locations</li></ul>&nbsp;What we offerMonthly Allowance for Lunch Private &amp; Life Plan Insurance for you and your family Team Building Budget Annual Wellness Allowance Corporate Travel Insurance Events and initiatives both Local (Quarterly Meetings) and Global Professional Development Programs &amp; Internal Career Opportunities Milestone Birthday

Product Manager – Sportsbook Native App

There is currently a job opening for “Business Lounge Customer Services Agent”&nbsp;in Athens International Airport. First impressions count, so a friendly, courteous, and efficient person is what we are looking for to meet and greet our customers. If you have a passion for making people feel welcome and take pride in providing outstanding customer experience, this role is for you.&nbsp;What you will do:<ul><li>Welcome customers upon entrance and confirm their eligibility for access</li><li>Guide customers through the product and services offered in the Lounge as well as the available areas and the seats availability</li><li>Act as the point of reference for customers who need assistance or information about their journey or travel arrangements</li><li>Demonstrate extensive knowledge of the premises and the airport to make the most suitable recommendations and/or provide precise answers to customers concerning their journey</li><li>Understand customer’s needs and provide them with personalized solutions</li><li>Demonstrate excellent knowledge of our products offering and our Loyalty scheme</li><li>Upsell additional services, when appropriate</li><li>Respond to clients’ complaints in a timely and professional manner finding the appropriate solution</li><li>Liaise with our housekeeping staff to ensure all areas are clean, tidy, and fully furnished to accommodate customers’ needs</li><li>Liaise with our catering suppliers to ensure customer satisfaction from the buffet and offerings</li></ul>&nbsp;You fit, if you cover the following&nbsp;requirements:<ul><li>Bachelor’s degree</li><li>Proven experience in customer service will be considered an asset</li><li>Fluency in oral and written Greek and English</li><li>Flexible to work on shifts&nbsp;</li></ul>&nbsp;And you have&nbsp;competence&nbsp;in:<ul><li>Communicating effectively in a structured manner</li><li>Multitasking and time-management</li><li>Resolving issues with a customer-focused orientation</li><li>Teamwork and collaboration</li><li>Thinking in a proactive way</li><li>Following company’s rules and procedures, demonstrating commitment</li><li>Flexibility and adaptability</li></ul>&nbsp;If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:<ul><li>A working environment where you feel valued and appreciated</li><li>Excellent career and development opportunities within the organization</li><li>Flight tickets</li><li>Private health insurance scheme</li></ul>&nbsp;If this looks like an interesting opportunity for you,send us your application now!

Business Lounge Customer Services Agent (based in Athens)

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Throughout our 98 years of operation in Greece and with approximately 800 retail stations operating under the Shell trademark, we at&nbsp;CORAL, member of the Motor Oil Group are a proven pioneer and leader in the Greek market. We are active in the distribution and marketing of a wide range of oil products through our retail network and cover industrial and commercial sectors, marine and chemicals and e-mobility. We constantly enhance our services to meet the ever-changing needs of the market and be the customer's first choice&nbsp;with our human face and respect for the environment.&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire for our sales network of company own stores (Shell stations) an&nbsp;Account Manager&nbsp;to be part of a very dynamic team in Thessaloniki&nbsp;and assist on the delivery of our sales plans for the specified portfolio of stations.&nbsp;<h2>During your day you will:</h2><ul><li>nsure consistent application of commercial agreements and full delivery of the customer value proposition across allocated stations</li><li>Coache the Retailers, support recruitment and the site allocation processes and maintain a strong succession pipeline within the area of their responsibility</li><li>Ensure Retailers train and develop their staff, emphasizing on customer service excellence and proper execution of operational standards</li><li>Align on annual sales/expense plans with the Retailers, tracks results, and supports action plans to close performance gaps</li><li>Build a strong safety culture, enforce&nbsp;all related procedures and ensures achievement of agreed HSE targets and compliance standards</li><li>Conduct structured visits covering fuels and NFR, including fuel stock, cash, fiscal records, product availability, planogram adherence, FIFO, promotions and expired-product controls</li><li>Represent the company in inspections (e.g., tax, commerce, regulatory bodies), perform inventory audits, and prepare reporting for the Marketing department</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering, Business, Economics or a related discipline</li><li>Master Degree will be considered a plus</li><li>At least 3 years of experience in sales as an Account Manager or other similar role</li><li>Strong communication and negotiation skills</li><li>Excellent organizational and time management abilities</li><li>Excellent command of the Greek and English language (oral and written)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Proficient use of MS Office tools</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

RBA Account Manager (Thessaloniki)

Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts. As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.We also welcome applications from other countries in the South region; Albania, Azerbaijan, Cyprus, Georgia, Malta, Kazakhstan and Uzbekistan!Essential Duties and ResponsibilitiesTeam Leadership and Management:<ul><li>Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.</li><li>Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.</li><li>Scheduling of part-time team members in our internal scheduling tool.</li></ul>Strategic Content Management:<ul><li>Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.</li><li>Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.</li><li>Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.</li><li>Identify and implement improvement needs for our internal knowledge base</li></ul>Project Implementation and Rollout:<ul><li>Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.</li><li>Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.</li><li>Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.</li></ul>Stakeholder Collaboration:<ul><li>Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.</li><li>Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.</li></ul>Skills and Competencies<ul><li>Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.</li><li>Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.</li><li>Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.</li><li>Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.</li><li>Analytical &amp; Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.</li><li>Ownership &amp; Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.</li><li>Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.</li></ul>

Regional Content Manager

Είσαι έτοιμος/η να ηγηθείς μιας ομάδας και να παρακινήσεις τα μέλη αυτής;Είσαι ανταγωνιστικός/η, θέλεις να έχεις την ομάδα με τα καλύτερα αποτελέσματα και το καλύτερο επίπεδο εξυπηρέτησης;Τότε μπορεί να είσαι ο/η Customer Service Team Leader που αναζητούμε! 🙋ΤΙ ΣΟΥ ΠΡΟΣΦΕΡΟΥΜΕΘα έχεις την ευκαιρία να γίνεις μέλος μιας πολυεθνικής εταιρίας που θέλει να είναι η πρώτη επιλογή των υποψηφίων. Η εξέλιξή σου είναι πολύ σημαντική για εμάς και θα σε στηρίξουμε για να τα καταφέρεις. Επίσης, ως JYSK ambassador, θα έχεις:<ul><li>Ανταγωνιστικό μισθό και ετήσιο bonus που μπορεί να φτάσει το ποσό των δύο μικτών μηνιαίων μισθών.</li><li>Ιδιωτικό πρόγραμμα ασφάλισης.</li><li>Έκπτωση 20% στα προϊόντα JYSK.</li><li>Ένα όμορφο περιβάλλον εργασίας και διασκεδαστικές δραστηριότητες, όπως το&nbsp;ετήσιο πάρτι της εταιρίας.</li></ul>ΠΩΣ ΘΑ ΕΙΝΑΙ Η ΚΑΘΗΜΕΡΙΝΟΤΗΤΑ ΣΟΥ ΣΤΟ ΤΜΗΜΑ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝΩς Customer Service Team Leader, θα αναφέρεσαι στον Customer Service Manager και θα συνεισφέρεις σημαντικά στην καθημερινή λειτουργία του τμήματος και στην ανάπτυξη της ομάδας σου.<ul><li>Καθοδηγείς καθημερινά την ομάδα, αναθέτεις εργασίες και βάζεις προτεραιότητες</li><li>Εκπαιδεύεις, παρακινείς, δίνεις feedback και αναπτύσσεις τα μέλη της ομάδας σου</li><li>Προγραμματίζεις τακτικές συναντήσεις ώστε να κρατάς την ομάδα σου ενήμερη</li><li>Είσαι υπεύθυνος/η βάρδιας, εξασφαλίζεις την ετοιμότητα του τμήματος εξυπηρέτησης πελατών κατά την απουσία του Customer Service Manager</li><li>Παρακολουθείς τακτικά τα KPIs και καθοδηγείς την ομάδα ώστε να εξασφαλίσεις την επίτευξή τους</li><li>Συμμετέχεις ενεργά στην πρόσληψη νέων μελών της ομάδας</li><li>Είσαι σε θέση να προσφέρεις την καλύτερη εξυπηρέτηση προς τους πελάτες μέσα από όλα τα διαθέσιμα κανάλια επικοινωνίας (e-mails, social media, chat κλπ.) όταν αυτό χρειαστεί</li><li>Επικοινωνείς και συνεργάζεσαι αποτελεσματικά τόσο με τα καταστήματά μας όσο και με άλλα τμήματα της εταιρείας, στην Ελλάδα και στο εξωτερικό</li><li>Διασφαλίζεις την τήρηση των εσωτερικών διαδικασιών και συνεισφέρεις στη βελτίωσή τους, προτείνοντας λύσεις σε πιθανά ζητήματα και κάνοντας προτάσεις για τη βελτίωση των παρεχόμενων υπηρεσιών προς τους πελάτες</li></ul>ΠροσόνταΤΙ ΘΑ ΠΡΕΠΕΙ ΝΑ ΔΙΑΘΕΤΕΙΣ<ul><li>Έχεις εμπειρία σε ανάλογη θέση για&nbsp;τουλάχιστον 1-2 χρόνια</li><li>Διαθέτεις πολύ καλές επικοινωνιακές δεξιότητες τόσο σε προφορικό όσο και σε γραπτό επίπεδο, έχεις πελατοκεντρική αντίληψη αλλά και θετικό τρόπο προσέγγισης των καθημερινών εργασιών και αντιμετώπισης των πιθανών προκλήσεων</li><li>Σου αρέσει να παίρνεις αποφάσεις και δεν φοβάσαι να δεσμευτείς για την πορεία και τα αποτελέσματα της ομάδας</li><li>Εμπνέεις τους συναδέλφους σου, είσαι επικοινωνιακός/η και διασφαλίζεις την ύπαρξη ενός ευχάριστου κλίματος εργασίας</li><li>Σου αρέσουν οι προκλήσεις και η επίτευξη στόχων</li><li>Δεν απογοητεύεσαι, βλέπεις τυχόν εμπόδια ως ευκαιρίες</li><li>Χειρίζεσαι σε πολύ καλό επίπεδο την αγγλική γλώσσα, τόσο στον προφορικό όσο και στον γραπτό λόγο</li></ul>ΠΙΣΤΕΥΕΙΣ ΟΤΙ ΕΙΝΑΙ ΑΥΤΗ Η ΕΥΚΑΙΡΙΑ ΣΟΥ; Κάνε σήμερα την αίτησή σου!

Customer Service Team Leader 

Intellectica is recruiting an experienced and purpose-driven Business Development Specialist on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a 30-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the Community &amp; Development Manager and will drive strategic partnerships, corporate collaborations and initiatives that align with the organization’s mission and long-term goals.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Identify, approach, and develop new corporate partnerships through proactive outreach, networking, and market research</li><li>Manage the full business development cycle, including lead generation, discovery calls, pitching, and closing strategic collaborations</li><li>Design and present customized proposals that align the organization’s social impact objectives with corporate ESG goals</li><li>Maintain and grow relationships with existing partners, ensuring high retention and identifying opportunities for expanded engagement</li><li>Utilize CRM systems to track interactions, manage pipelines, and ensure accurate reporting on partnership activities</li><li>Prepare professional presentations and communication materials for C-level executives</li><li>Monitor and report on KPIs, tracking success metrics for corporate engagement and social impact</li><li>Collaborate cross-functionally with Marketing and Operations teams to create sales enablement materials and ensure smooth delivery of partnership agreements</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business or a related field</li><li>3–5 years of proven experience in B2B sales and business development, ideally with exposure to CSR, corporate giving, or fundraising as a plus</li><li>Experience in NGOs, tech startups, research institutions, or consultancy firms is a plus</li><li>Proficiency in Microsoft Office, as well as familiarity with CRM systems (e.g. Salesforce, HubSpot, Zoho) and digital tools</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills, with the ability to translate social impact into business value</li><li>Results-driven with a proactive, can-do approach</li><li>Strong commercial acumen</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

Business Development Specialist

Η Mediatel S.A, μία από τις πιο δυναμικά αναπτυσσόμενες εταιρείες παροχής ολοκληρωμένων υΗ Mediatel S.A, μία από τις πιο δυναμικά αναπτυσσόμενες εταιρείες παροχής ολοκληρωμένων υπηρεσιών Contact Center, αναζητά έμπειρο, δυναμικό και επικοινωνιακό&nbsp;Customer&nbsp;Service&nbsp;Supervisor&nbsp;(Inbound/Outbound),&nbsp;για το τμήμα εξυπηρέτησης πελατών κορυφαίας εταιρείας στον χώρο της ενέργειας.&nbsp;ΑΡΜΟΔΙΟΤΗΤΕΣ:<ul><li>Καθημερινή εποπτεία, οργάνωση και επίβλεψη της ομάδας εξυπηρέτησης, εξασφαλίζοντας την υψηλή ποιότητα, συνέπεια υπηρεσιών και επίτευξη των στόχων του έργου/τμήματος.</li><li>Παρακολούθηση της απόδοσης της ομάδας μέσω δεικτών KPIs και καθοδήγηση για την βελτίωση της αποδοτικότητας.</li><li>Ανάλυση και βελτίωση των διαδικασιών εξυπηρέτησης, με σκοπό την αποτελεσματικότητα την βελτίωση της παραγωγικότητας, της ποιότητας και του ηθικού της ομάδας.</li><li>Συνεργασία με άλλες ομάδες της εταιρείας για την αποτελεσματική εκτέλεση του έργου και την υλοποίηση νέων πρωτοβουλιών στον τομέα της εξυπηρέτησης.</li></ul>Το προφίλ του υποψηφίου που μας ταιριάζει:<ul><li>Κάτοχος Πτυχίου ΑΕΙ / ΤΕΙ.</li><li>Τουλάχιστον 3 έτη προϋπηρεσία σε αντίστοιχη θέση σε Contact Center.</li><li>Άριστη γνώση της Ελληνικής Γλώσσας.</li><li>Πολύ καλή γνώση της Αγγλικής γλώσσας.</li><li>Πολύ καλή γνώση χειρισμού Η/Υ και εφαρμογών MS Office.</li><li>Εμπειρία σε ρόλο ηγετικής θέσης διαχείρισης κλήσεων, κατά προτίμηση στην εξυπηρέτηση πελατών.</li><li>Στρατηγική και αναλυτική σκέψη. Απαραίτητες οι επικοινωνιακές δεξιότητες.</li><li>Εμπειρία σε έργα εξυπηρέτησης πελατών υπηρεσιών τραπεζικών ιδρυμάτων ή/και ιδρυμάτων διαχείρισης ηλεκτρονικού χρήματος, θα εκτιμηθεί.</li></ul>Η εταιρεία προσφέρει:<ul><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη.</li><li>Ιδιωτική ασφάλιση.</li><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Συνέπεια στις πληρωμές.</li><li>Επαγγελματική εξέλιξη.</li><li>Συνεχή εκπαίδευση.</li><li>Φιλικό περιβάλλον εργασίας.</li><li>Εxtra παροχές και συμμετοχή σε καμπάνιες ανταπόδοσης της εταιρείας.</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου).</li></ul>Στην Mediatel εστιάζουμε στους ανθρώπους μας. Στόχος μας είναι οι υπάλληλοί μας να εργάζονται σε ένα ευχάριστο κι υγιές περιβάλλον εργασίας.Για όλα τα βιογραφικά θα τηρηθεί απόλυτη εχεμύθεια.

Customer Service Supervisor, Contact Center

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best, we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. &nbsp;PURPOSE OF POSITION<ul><li>The Stateroom Steward/ess provides Guests with a professional, personalized housekeeping service at all times. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the Guest staterooms while providing our Guests with outstanding customer service.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Twice daily cleaning of 15 – 20 staterooms, which includes making beds, vacuuming &amp; dusting, cleaning of stateroom verandas, bathrooms, toilets, windows &amp; mirrors, replenishing linens, towels and room amenities.</li><li>Be familiar with all aspects of the stateroom and prepared to assist and guide the Assistant Stateroom Steward.</li><li>Ensure the general maintenance of staterooms and report all deficiencies for repair and maintenance using the Shipboard Reporting Systems; replace Stateroom glassware &amp; coffee machines.</li><li>Ensure the confidentiality &amp; security of all Guest staterooms and be competent in handling Guests complaints.</li><li>Make ice deliveries and provide a laundry pick-up &amp; delivery and shoeshine service for Guests.</li><li>Correctly handle cleaning products, materials and housekeeping equipment, separate &amp; remove garbage and place it in designated containers; clean garbage as often as needed, ensuring that separation procedures and all Public Health Standards are maintained.</li><li>Participate in luggage duty on embarkation &amp; disembarkation day.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Housekeeping Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Manage the stateroom minibars during each cruise, as required by the Executive Housekeeper.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>Must have a minimum of two years’ experience as a Stateroom Steward/ess or similar position.</li><li>Previous experience working in an operation with high standards of Guest services and cleanliness, such as premium brand ships, as well as previous cruise industry experience is required.</li><li>Must have experience cleaning at least 15 – 20 rooms twice daily.</li><li>Must be able to do extensive walking and stand on your feet for long periods of time; must be able to physically handle 50+ lbs.</li><li>Must have solid English communication skills to communicate effectively with native English-speaking guests.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be able to deal with confidential information with competence and discretion.</li><li>Must be able to work with various chemicals, hazardous materials, and cleaning tools</li><li>Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Follow Standard Operating Procedures &amp; STAR Service Standards.</li><li>Ensure appropriate clothing and appearance according to Viking’s Image &amp; Uniform Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during his/her employment.</li></ul>

OCEAN - Stateroom Steward/ess

We are currently looking for a Senior Mechanical Proposals Engineer&nbsp;to join our Proposals team for our M Power Projects Division within our Paiania offices.&nbsp;Your role will encompass:<ul><li>Lead the analysis of complex customer requirements, providing strategic input to the Proposal Manager and aligning proposed solutions with client expectations and project objectives.&nbsp;</li><li>Ensure timely and successful proposal submissions in line the established targets.&nbsp;</li><li>Oversee the development of engineering designs and technical studies required to support the proposal, ensuring technical robustness and compliance with client and regulatory standards as well identify dependencies, and risks associated with the proposed mechanical engineering solutions, and suggest risk mitigation strategies.</li><li>Develop a deep understanding of the technical scope of tenders and of the proposed products . Coordinate and lead collaboration across internal departments (engineering, construction, procurement, etc.), subcontractors, and external consultants, to ensure that all tender requirements are addressed and aligned.</li><li>Represent the technical scope&nbsp;during negotiations with customers and technology partners; take full responsibility of preparing, presenting, and defending complex mechanical proposals, engineering methodologies, and project schedules.&nbsp;&nbsp;</li></ul>&nbsp;What you bring to the role:<ul><li>University degree in Mechanical Engineering.</li><li>Proven experience in a similar senior-level role, with active involvement in proposal development, tendering processes, sales engineering, or the execution of large-scale Energy projects.</li><li>In-depth knowledge of mechanical engineering principles and their application in complex Energy sector projects.</li><li>Demonstrated ability to work effectively within multicultural, cross-functional project teams across various geographies and time zones.</li><li>Fluency in English is essential; proficiency in French or German will be considered a strong advantage.</li><li>Excellent organizational, prioritization, and time management skills, with the ability to manage multiple high-stakes deliverables simultaneously.</li><li>Strong interpersonal and communication skills, with the confidence to interact with both internal stakeholders and external clients/partners at all levels.</li><li>Willingness and flexibility to travel regularly to customer and project locations, both in Greece and internationally.</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package&nbsp;</li><li>Ticket Restaurant Card&nbsp;</li><li>Group Health Insurance Plan&nbsp;</li><li>Preferential household electricity plan&nbsp;&nbsp;</li><li>Pension Plan&nbsp;&nbsp;&nbsp;</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth&nbsp;&nbsp;</li><li>Results orientation &amp; Safety excellence&nbsp;&nbsp;</li><li>Collaboration &amp; Trust&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability&nbsp;</li></ul>

Senior Mechanical Proposals Engineer

As a Mass Segment Officer, reporting to the Branch Manager, you will manage and all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships and informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage service flow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests and escalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products and services• Monitor the market and competition and liaise with relevant departments on product and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes and overdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financial transactions• Manage branch organizational and operational matters, ensuring proper documentation and customer approval, before submission to Central Services; promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal Commercial and operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to the related credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, Business Administration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit, and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

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