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The Freight Rate Filing Employee is responsible for accurately filing ocean freight rates as agreed between the customer and MSC for specific transportation routes. This involves entering the information into our centralized database using our internal TMS application, streamlining the billing process for enhanced client convenience. Key Responsibilities:Receive new filing requests, meticulously examining the provided information to ensure adherence to Geneva Liner guidelines and seeking clarifications from agencies worldwide and Geneva HQ when details are unclear.Enter ocean freight rates into our internal TMS application.Investigate disputes between MSC and clients by identifying procedural lapses and determining steps that were not properly followed.Educate agents on necessary requirements, fostering an efficient workflow by ensuring timely filing of rates with fewer errors.Align with both individual and team goals, actively engage in team meetings, and uphold the company's core values.Working Hours: Monday to Friday, 09:00-17:00Required Qualifications: Skills &amp; Requirements:Fluency in English, both oral and written.Knowledge of Microsoft Office 365.Strong attention to detail.Good organizational skills to manage and prioritize tasks effectively.Ability to manage time efficiently to meet deadlines and handle multiple tasks.Eagerness to work in a collaborative, team-oriented environment.No previous experience needed – we welcome fresh graduates with no prior experienceYour Growth Path:At MSC, we offer more than just a job; we provide a career path filled with learning and development opportunities. From comprehensive initial training to ongoing educational initiatives, we are committed to your professional growth.By joining MSC, you become part of a family of over 200,000 employees worldwide. As part of the world's leading shipping company, the possibilities are endless. We offer a vibrant, multicultural environment where your ideas are valued, and your personal growth is as much a priority as professional development. Join MSC Service Center Greece and shape your future with us!

Freight Rate Filing Employee

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

At Four Seasons, our people are the heart of our success. We are committed to creating a supportive environment where our employees grow, excel, and consistently deliver the exceptional service that defines our brand. We are currently seeking a Night Manager to join our Front Office leadership team at the iconic Four Seasons Astir Palace Hotel Athens.As a Night Manager, you will oversee all overnight Front Office operations ensuring seamless service, strong leadership presence, and unwavering adherence to Four Seasons standards. You will supervise the hotel during the night, support all departments, manage guest interactions with professionalism, and uphold the highest levels of safety, service, and crisis readiness.What You Will Do:<ul><li>Maintain complete knowledge of all hotel features/services, hours of operation, building history, room types, layouts, décor, rates, packages, promotions, house count, VIPs, and group activity schedules.</li><li>Demonstrate expert knowledge of Front Office systems and procedures including Opera, Visionline, HotSoS, Mobile Key, and other core operational tools.</li><li>Regularly tour all hotel areas to monitor departmental operations, guest satisfaction, staff performance, and adherence to standards.</li><li>Review late arrivals, early next-day arrivals, departures, and room availability to plan and coordinate the next day’s operations.</li><li>Ensure accurate handling of arrivals, departures, room blocks, billing requirements, and discrepancies while personally managing guest relocations when necessary.</li><li>Oversee night audit procedures and prepare required accounting reports.</li><li>Guarantee compliance with all financial and credit procedures; review paid-outs, rebates, petty cash, and cashier transactions to ensure proper approvals and reconciliation.</li><li>Support and guide the overnight team to deliver Four Seasons service excellence, acting as a mentor, coach, and role model.</li><li>Conduct spot checks on Night Receptionists and Night Bellmen to ensure brand standards and LQA expectations are consistently met.</li><li>Supervise room assignments, monitor Out of Order/Out of Service rooms, and ensure accurate tracking.</li><li>Act as the senior leader on duty overnight, handling all guest requests, complaints, and emergencies with professionalism and strong crisis management skills.</li><li>Ensure all night colleagues uphold grooming standards, uniform guidelines, communication etiquette, and Four Seasons cultural values.</li><li>Report operational updates, incidents, and departmental needs to the Front Office Manager, collaborating closely to maintain seamless continuity between shifts.</li><li>Promote hotel facilities and support upselling initiatives, motivating the team by leading through example.</li><li>Remain fully familiar with emergency procedures, fire panel operation, and crisis protocol as the designated overnight controller.</li><li>Uphold Four Seasons policies at all times, acting as a brand ambassador and maintaining the integrity of our vision, mission, and values.</li></ul>What You Bring:<ul><li>Proven experience in Front Office operations, preferably in luxury hospitality.</li><li>Strong leadership presence with the ability to supervise, motivate, and develop teams.</li><li>Deep understanding of guest service standards, night audit processes, and crisis management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Fluency in English; additional languages are an asset.</li><li>Able to work overnight schedules, weekends, and holidays.</li><li>Professional presentation, grooming, and behavior aligned with Four Seasons standards.</li></ul>What We Offer:<ul><li>Employee Meals and Uniform &amp; Laundry provided.</li><li>Ticket Restaurant Monthly Amount of €100.</li><li>Bus Transportation to/from Elliniko.</li><li>Monthly Employee Recognition Program.</li><li>Global career growth opportunities through Task Forces and Transfers.</li><li>Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide).</li></ul>At Four Seasons Astir Palace Athens, we champion excellence, collaboration, and continuous development. Join us as a Night Manager and help shape unforgettable guest experiences while safeguarding the overnight heartbeat of our iconic hotel.

Night Manager REQ10363997

In 2019, Imerys established its first Shared Service Center (SSC) in Greece to streamline financial operations and support the accounting functions of its entities across Europe.&nbsp;Building on this success, in 2022, we launched the Procurement Hub, further enhancing our operational efficiency. Today as the Procurement Hub expands, the SSC remains a key pillar of Imerys' financial operations in the region and has been recognized&nbsp; as a&nbsp;Great Place to Work,&nbsp;reflecting our commitment to quality, employee support, and a positive work environment.The Procurement Hub was established a year and a half ago with the aim of centralizing the procurement tasks of various European Imerys entities. Primarily focused on transforming purchase requests into purchase orders, the Hub also provides crucial support to local entities regarding their purchase-related queries. As the Hub continues to grow and take on additional tasks, we are excited to announce the need for new team members to join us.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities:<ul><li>Verify Purchase request quality and compliance towards completion, correct categorization and buying channel, match with valid attached quotations.</li><li>Align with requesters on missing details and completion of purchase request.</li><li>Convert Purchase Requisitions into Purchase Orders.</li><li>Resolve any PR/PO related issues or enquiries.</li><li>Execute PO change activity, work with the business line.</li><li>Support the requestor with different administrative activities.</li><li>Coordinate with requestors/Purchasing team for incident resolution.</li><li>Provide timely, accurate and relevant service related information.</li><li>Solve problems largely by precedent with referral to detailed instructions/procedures.</li><li>Escalate requestors issues as required to Supervisor.</li></ul>Qualifications:<ul><li>Fluency in French and in English is a prerequisite.</li><li>Previous experience, but not mandatory, in Procurement/Sourcing/Sales or a customer service environment.</li><li>Good communication abilities with suppliers, customer service oriented and analytical skills.</li><li>Confident, positive, hardworking, high motivation and ability to learn.</li><li>Experience with working in a team.</li><li>Good MS Office (especially MS Excel) knowledge.</li></ul>

Procurement Officer (French Speaker) 10891

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today!&nbsp;What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Hungarian (C1/C2) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity EmployerHow We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual Hungarian/English Customer Care Specialist

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Onboarding Automotive Specialist (Norwegian and English) in our state-of-the-art location in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.Eligible applicants must already be a Greece resident of and eligible to work in Greece.What You’ll be Doing&nbsp;Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to successfully onboard customers to the client's software. Whether it’s using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or demonstrating practical explanations with compassion and patience, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Assist customers via onboarding software sessions</li><li>Share engaging explanations of features, making customers more confident in their own product knowledge</li><li>Adapt your coaching style depending on the customer's requirements and preferred learning style</li></ul>What You Bring to the Role<ul><li>Fluency in Norwegian and English</li><li>Strong attention to detail</li><li>Savvy with tech and software</li><li>Self-sufficient and resilient attitude</li><li>Confident and adaptable communication and coaching skills</li><li>Engaging presentation skills</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station </li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Norwegian-English Automotive Onboarding Specialist

We are looking for a highly motivated and creative individual to join our BID team.If you are methodical, business minded and have experience in the bid submission procedure we want to hear from you.As a Bidding Specialist, you will be responsible for the company’s timely and compliant participation in tendering procedures in both the public and private sectors, including those conducted by European Union bodies and clients of international organizations.&nbsp;Key&nbsp;ResponsibilitiesThe ideal candidate will become part of the BID team of OTE who will be responsible for:<ul><li>Analysis of requirements outlined in the call for tenders.</li><li>Cooperation with internal stakeholders in the preparation of technical and commercial part of the tender.</li><li>Cooperation with the legal department to ensure full compliance with relevant legal and regulatory requirements.</li><li>Cooperation with external parties in the case of submission of a joint tender.</li><li>Tender Submission using customer platforms.</li><li>Εnd-to-end management of the tendering process until contract award.</li></ul>&nbsp;Required Skills<ul><li>More than four (4) years of experience in the preparation and submission of tenders to large accounts of the public and private sector.</li><li>More than three (3) years of experience in the preparation and submission of bids in EU and International organizations.</li><li>In-depth knowledge of the relevant legislative framework for public and European tenders.</li><li>Excellent knowledge of ESIDIS, CosmoOne, and EU platforms.</li><li>Ability to work effectively under strict deadlines.</li><li>Excellent communications skills (verbal and written).</li><li>Ability to establish relationships of trust with partners.</li><li>Ability to lead and work effectively in a virtual team environment.</li><li>English Language Certification at least B2 (Lower) level.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cafeteria benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company Mobile &amp; Device Subsidies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed telephony, Internet &amp; COSMOTE TV Packages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modern working environment, working laptop only&nbsp;Your balance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible working arrangements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private insurance for employees and their family members·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers&nbsp;Your wellness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness and sports activities, dietician appointments, medical check-ups, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OTE Group psychological service&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unlimited access to digital learning platforms Percipio &amp; Coursera·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Various f2f custom made learning academies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent &amp; rotation programs&nbsp;Your On-boarding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Virtual new hire pre-boarding &amp; onboarding program·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A buddy to support you in the first months working with us

Bidding Specialist

As a Front Office Agent you will welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure their satisfaction.Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet and welcome guests as soon as they arrive at the hotel</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)</li><li>Register and check guests in</li><li>Escort the guests to their rooms</li><li>Answer and direct incoming calls</li><li>Verify guests’ payment method</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Close guests accounts and check guests out</li><li>Maintain a neat and orderly Front Desk and Reception area</li><li>Keep inventory of Front Office supplies stock</li><li>Perform other clerical Receptionist duties such as filing, photocopying, etc</li></ul>What we are looking for<ul><li>Previous work experience as a Front Office Receptionist, Guest Relations Agent, Concierge or similar role, ideally in a 5* hotel environment</li><li>Excellent command of the English language</li><li>Knowledge of any additional language will be considered as an asset</li><li>Experience in Hotel Program (PMS)</li><li>Computer literacy (Outlook, Excel, Word etc)</li><li>Solid written and verbal communication skills</li><li>Excellent interpersonal skills</li><li>Teamwork spirit and customer service attitude</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Front Office Agent

Intellectica is recruiting a strategic and results-driven&nbsp;Senior&nbsp;Advertising Manager&nbsp;on behalf of a leading business media brand and part of a global network, delivering strategic content and innovative solutions to top industry leaders. Based in Athens, Greece and reporting directly to the Chief Revenue Officer, the successful candidate will play a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized advertising initiatives across print, digital, and experiential platforms.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Representing the company brand with professionalism and integrity in all marketplace activities</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 4 years of professional experience in advertising sales within media, publishing, or related industries</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel</li><li>Digital and social media savvy</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Entrepreneurial mindset with a growth-driven approach</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Senior Advertising Manager int-0383

Intellectica is recruiting a&nbsp;Senior Advertising Manager&nbsp;on behalf of its client, a prominent media organization with a strong footprint across print, digital, and other content platforms. Renowned for its influential portfolio and commitment to innovation, the company is evolving into a dynamic, tech-driven media group dedicated to delivering high-quality content. Based in Athens, Greece, this role reports directly to senior commercial leadership and plays a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized, cross-platform media solutions.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 8 years of professional experience in advertising sales within media, publishing, or related industries; exposure to Digital Media Sales is considered a strong plus</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel (XLS)</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Senior Advertising Manager int-0349

We are currently seeking an experienced and service-driven Fitness Manager to join our team at Amanzoe in Greece. Reporting to the Wellness Manager, you will oversee the full operation of our fitness and wellness facilities, including the fitness centre, yoga pavilion, tennis areas, and outdoor activity programmes. You will lead a team of fitness professionals and ensure that all offerings reflect Amanzoe’s standards of luxury, wellness, and exceptional guest service.Responsibilities<ul><li>Oversee the daily operation of the fitness and wellness areas to ensure a world-class guest experience.</li><li>Lead, train, and motivate a team of fitness instructors and personal trainers.</li><li>Manage and develop fitness programmes, personal training services, and wellness-related activities.</li><li>Maintain all fitness facilities and equipment to the highest standards of safety and presentation.</li><li>Coordinate with the Spa, Wellness, and Food and Beverage teams to enhance holistic guest experiences.</li><li>Provide consultations and personalised programmes for guests when required.</li><li>Monitor industry trends and introduce innovative wellness offerings.</li><li>Handle guest feedback with professionalism and escalate issues when necessary.</li><li>Manage scheduling, daily operations, and administrative tasks efficiently.</li><li>Support revenue growth through well-designed fitness and wellness programmes.</li></ul>Requirements<ul><li>Current certification in fitness or wellness specialisations such as Yoga, Pilates, Wellness Coaching, or Personal Training.</li><li>A minimum of 3–5 years of experience in fitness management or a senior fitness role in a luxury hospitality or wellness environment.</li><li>Proven leadership experience managing diverse teams.</li><li>Proficiency in written and spoken English.</li><li>Strong knowledge of fitness trends, health and wellness programming, and luxury guest service standards.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organisational abilities with the capacity to manage multiple priorities.</li><li>Experience in sales or marketing within fitness or wellness operations is an advantage.</li><li>Interest in holistic health, wellness, and nutrition.</li><li>Medical knowledge or previous related experience is considered an advantage.</li><li>Legal right to live and work in Greece is required.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.Amanzoe offers a rewarding work environment and a comprehensive benefits package designed to support your personal and professional development:<ul><li>Single accommodation with monthly utility allowance (electricity and water).</li><li>Staff transportation.</li><li>Uniform provided.</li><li>Meals and coffee breaks during shifts.</li><li>Discount in Amanzoe’s dining outlets and boutique.</li><li>Participation in the Amanzoe Elite Programme (local discounts).</li><li>Complimentary wellness classes including yoga, tennis, and gym sessions.</li><li>Annual staff party and Family Day.</li><li>Access to Open Sesame and E-Cornell training platforms.</li><li>Opportunities for career advancement within Aman Group.</li></ul>If you thrive in an ultra-luxury environment and are passionate about wellness, personalised service, and creating memorable guest experiences, we invite you to apply to join us on our journey.

Fitness Manager

We are looking for someone who is customer oriented to deliver happiness to our customers in&nbsp;Cyprus&nbsp;(shifts: including evening &amp; night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause!Join our dynamic team as a Customer Care Agent for the Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels – live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English&nbsp;is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world! 🌎</li></ul>Life@efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent (Cyprus market)

To support the execution of the procurement process for departmental materials, spare parts, and services, ensuring the optimal combination of cost, delivery timelines, and alignment with Senior Buyers’ directives, while maintaining material and service quality standards in compliance with Company regulations and prevailing market conditions.&nbsp;Responsibilities<ul><li>Manages relationships with suppliers and consults senior buyers when necessary to make optimal decisions.</li><li>Informs suppliers about the technical and financial specifications of materials/services (payment terms, warranty, delivery time and method) to ensure high quality of purchased goods and services.</li><li>Handles purchase requests, reviews existing contracts and supplier purchase history, creates and sends Requests for Quotation (RFQs) to suppliers.</li><li>Receives and evaluate supplier quotations in order to select the most cost-effective and technically compliant offers</li><li>Manages the full purchase order cycle in SAP</li><li>Manages complaints and issues arising from collaborations with suppliers.</li><li>Coordinates loading schedules by entering requests into the Group’s logistics system and manages communication with suppliers to confirm and streamline loading procedures.</li></ul>&nbsp;QualificationsMandatory<ul><li>BSc preferably in Economics, Supply Chain Management, Accounting &amp; Finance, Business Administration or Engineering</li><li>Minimum 2–3 years of experience in a procurement or purchasing department</li><li>Excellent knowledge of MS Office and ERP systems (e.g., SAP MM)</li><li>Excellent command of the English language (both spoken and written)</li></ul>&nbsp;Skills<ul><li>Strong negotiation skills and contract management capabilities</li><li>Analytical thinking and problem-solving ability</li><li>Understanding of basic principles of risk management and compliance</li><li>Results-oriented mindset and project management skills</li></ul>&nbsp;Benefits•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive compensation and benefits package•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ongoing professional training and development opportunities

PURCHASING ASSISTANT BUYER (3660)

As a Beach Manager at Miraggio Thermal Spa Resort you play a crucial role in ensuring the safe, enjoyable, and efficient operation of the beach area. You are responsible for managing beach staff, guest services, and maintaining the overall quality of beach experience. Your goal is to create a welcoming and memorable environment for guests while upholding safety and environmental regulations.Key Responsibilities:<ul><li>Staff Management: Recruit, train, supervise, and schedule beach staff. Provide coaching, guidance, and performance feedback to maintain a professional and motivated team.</li><li>Guest Services: Welcome guests to the beach, answer inquiries, and provide information about beach amenities, activities, and safety guidelines. Ensure guests have an enjoyable and memorable beach experience.</li><li>Beach Maintenance: Oversee cleanliness and organization of the beach area, ensuring that equipment, sunbeds, umbrellas, and facilities are well-maintained and presentable.</li><li>Environmental Stewardship: Promote and enforce environmental policies to protect the beach and marine life, including the removal of litter, waste management, and adherence to local environmental regulations.</li><li>Emergency Response: Act as the point of contact during emergencies, including water rescues, medical incidents, and natural disasters. Coordinate with other hotel departments and follow established emergency protocols.</li><li>Guest Feedback: Solicit and collect guest feedback on beach services and experiences. Analyze feedback to identify areas for improvement and implement changes as needed.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in beach management or a similar role in the hospitality or resort industry.</li><li>Minimum 2 years of experience in similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in the hospitality sector, with a passion for guest service, join our team and be part of our journey towards excellence!

Beach Manager

Scorpios is looking for a reliable HR Assistant with experience in the Hospitality Industry to support the day-to-day activities of our HR Department and to handle a variety of personnel related administrative duties. The successful candidate will act as the link between HR Managers and employees, ensuring smooth communication and timely resolution of all queries.&nbsp;Overall, you should be able to ensure that our HR department is organized and operates efficiently with the core objective to attract, employ, maintain and engage talented employees.&nbsp;Our goal is to continuously improve Scorpios as a work environment, where our employees feel committed, motivated, engaged and productive; factors that result to the provision of excellent customer service. If you are passionate about HR and Hospitality, we are interested in meeting you.Opportunities For AllScorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.Responsibilities<ul><li>Assist with everyday HR functions and duties</li><li>Provide administrative support to Human Resources Manager</li><li>Act as the point of contact when employees have queries or job-related issues</li><li>Organize communication with prospective candidates and schedule interviews&nbsp;</li><li>Maintain up-to-date employee records (i.e. contracts, hiring docs &amp; bank accounts) based on company’s policies</li><li>Oversee employee attendance and working schedules&nbsp;</li><li>Assist in payroll preparation&nbsp;</li><li>Prepare job descriptions, post &amp; remove job ads and support the overall hiring process</li><li>Get involved in the preparation of reports and presentations concerning HR-related metrics</li><li>Participate in the creation of on-boarding and training material&nbsp;</li><li>Be part in the development and implementation of Scorpios Group HR Strategy</li></ul>Requirements<ul><li>At least 2 years of verified experience as an HR Assistant or relevant Human Resources/Administrative position in the Hospitality Industry</li><li>BS Degree in Human Resources Management or related field</li><li>Excellent knowledge of HR functions and duties&nbsp;</li><li>Fundamental knowledge of Greek Labor laws and regulations</li><li>Proficient in MS Office; knowledge of HRMS will be considered a plus</li><li>Very good knowledge of English language. Additional languages will be considered a plus&nbsp;</li><li>Ability to work autonomously and as part of a team</li><li>Extrovert individual with excellent interpersonal and people skills&nbsp;</li><li>Outstanding organisational skills&nbsp;</li><li>Positive attitude and ability to perform proficiently under pressure</li></ul>BenefitsScorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

Human Resources Assistant

We are seeking an experienced and service-driven Food and Beverage Supervisor who embodies Aman’s dedication to refined, personalised and intuitive hospitality to join Amanzoe, in the Peloponnese, Greece. Reporting to the Restaurant Manager, Assistant Food and Beverage Manager and Food and Beverage Manager, the Food and Beverage Supervisor plays a central role in supporting daily restaurant operations, coordinating the service team and ensuring that each guest enjoys an exceptional dining experience. This hands-on leadership position requires professionalism, strong organisation and a genuine passion for delivering Aman’s renowned hospitality.Responsibilities<ul><li>Organise and oversee daily shifts to ensure smooth and efficient restaurant operations.</li><li>Ensure all dining areas are clean, well prepared and ready for service at all times.</li><li>Ensure that all colleagues follow Aman standards and grooming guidelines.</li><li>Manage the flow of service in alignment with managerial instructions.</li><li>Coordinate reservations with the Restaurant Coordinator.</li><li>Prepare end-of-shift reports and ensure accurate handover for the next shift.</li><li>Deliver service in accordance with fine dining standards.</li><li>Greet guests warmly and present menus with confidence and professionalism.</li><li>Receive orders and serve guests with personalised, attentive and detail-focused service.</li><li>Follow Aman brand standards consistently.</li><li>Apply upselling and suggestive selling techniques appropriately.</li><li>Maintain excellent hygiene across all work areas.</li><li>Collaborate with restaurant colleagues and the culinary team for seamless operations.</li><li>Work harmoniously and professionally with colleagues and managers.</li><li>Describe menu items in an engaging and informative manner, including origin, taste and preparation.</li><li>Communicate guest orders and special requests accurately to the kitchen.</li><li>Anticipate guest needs and respond promptly and thoughtfully to concerns or requests.</li><li>Report any incidents to management immediately.</li><li>Recognise signs of guest intoxication and respond appropriately.</li><li>Assist with food and beverage service in other areas of the resort as needed, including guest rooms, dining periods and special events.</li></ul>Requirements<ul><li>Minimum 2–3 years of experience in a similar position within a luxury hotel or high-end restaurant.</li><li>A degree in Hospitality Management from a recognised institution.</li><li>Fluency in written and verbal Greek and English.</li><li>Knowledge of an additional language such as French, Italian or Spanish is an advantage.</li><li>A positive, energetic and engaging personality.</li><li>Strong organisation and time management skills, with the ability to work independently.</li><li>Exceptional attention to detail.</li><li>Cultural sensitivity and refined interpersonal skills.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li><li>Strong collaboration skills and ability to work under pressure with various stakeholders.</li><li>Professional appearance and demeanour.</li><li>Ability to guide, support and develop junior colleagues.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAmanzoe offers a rewarding work environment and a comprehensive benefits package designed to support the well-being and growth of our team members:<ul><li>Single Accommodation with monthly utility allowance (electricity and water)</li><li>Uniform and staff transportation provided</li><li>Meals and coffee breaks during shifts</li><li>Discount on Amanzoe’s F&amp;B outlets and boutique</li><li>Participation in the Amanzoe Elite Program (local discounts)</li><li>Complimentary wellness classes (yoga, tennis, gym)</li><li>Annual staff party and Family Day</li><li>Access to Open Sesame training platform</li><li>Career advancement opportunities within Aman Group</li></ul>If you are eager to be part of an inspiring team and deliver exceptional experiences at one of the world’s most exclusive resorts, we would love to hear from you.

F&B Supervisor

Intellectica is recruiting on behalf of its client, a well-established and forward-thinking professional services firm specializing in accounting, tax advisory, and financial consulting. With a strong reputation for client-centric service and operational excellence, the firm is committed to leveraging technology and best practices to deliver high-impact solutions to businesses across Greece. As part of its strategic growth, the firm is seeking a&nbsp;Project Management Officer (PMO)&nbsp;to lead cross-functional initiatives, drive operational improvements, and support client delivery excellence. This role reports directly to the CEO and will play a pivotal part in aligning internal operations with client needs and digital transformation goals.Key activities and responsibilities of this role include:<ul><li>Leading the planning, execution, and monitoring of internal and client-facing projects, including ERP implementations, process improvements, and service delivery enhancements</li><li>Acting as the central coordination point between accounting teams, IT/system vendors, and executive leadership to ensure timely and high-quality project outcomes</li><li>Acting as a trusted Consultant to clients—understanding their needs, advising on tailored accounting and systems solutions, and helping convert opportunities into long-term engagements</li><li>Supporting the development of proposals and presentations for key clients</li><li>Overseeing ERP system migrations and upgrades, ensuring alignment with accounting workflows and regulatory requirements</li><li>Serving as the final point of approval for client delivery, ensuring deliverables meet the firm’s standards of quality, accuracy, and client satisfaction</li><li>Establishing and maintaining project governance frameworks, reporting tools, and performance dashboards</li><li>Identifying risks and developing mitigation strategies to ensure continuity and quality of service</li><li>Conducting post-project evaluations and driving continuous improvement initiatives across teams</li><li>Providing strategic input to the CEO on operational efficiency, client satisfaction, and digital enablement</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; a Master’s degree or certifications (e.g., PMP, ACCA, CPA) are considered a strong plus</li><li>Minimum 8 years of experience in project or operations management within accounting, consulting, or professional services environments</li><li>Solid understanding of accounting principles, financial reporting, and compliance frameworks (Greek GAAP, IFRS)</li><li>Proven experience with ERP systems (e.g., SoftOne, SAP, Epsilon Net) and involvement in system implementation or migration projects</li><li>Demonstrated ability to engage with clients, understand their business needs, and deliver tailored solutions</li><li>Strong analytical and organizational skills, with the ability to manage multiple projects simultaneously</li><li>Proficiency in MS Office Suite and project management tools (e.g., Asana, MS Project, Monday.com)</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and coordination</li><li>Excellent communication and client engagement</li><li>Commercially aware and consultative</li><li>Structured and delivery-focused</li><li>Adaptable and proactive</li></ul>

Project Management Officer (PMO) int-0381

The&nbsp;Group&nbsp;Doryssa Hotels &amp; Resorts in Pithagoreio, Samos&nbsp;is seeking to recruit a&nbsp;Spa Manager&nbsp;for the&nbsp;Hotel Doryssa Seaside Resort 5*.Doryssa Hotels &amp; Resorts&nbsp;is a hotel group&nbsp;currently owning and operating seven properties in Samos Island ranging from 3 to 5-stars and a total of approximately 600 keys.Our mission is to offer the highest level of service and expertise with the most impressive results. We are seeking for partners who share the same philosophy with us and put our people first.We offer a supportive team environment and real opportunities to learn, grow and purchase the career of your dreams. Would you like to join us?Key Functions of the Role:<ul><li>Provide exceptional leadership and a positive work environment</li><li>Overseeing all departmental functions including short- and long-term planning, as well as day-to-day operations</li><li>Recruit, hire, and develop talented spa professionals</li><li>Train, monitor, and coach performance of all sales and service staff</li><li>Manage the Spa in the most efficient way, maximizing Spa occupancy and/or revenue in order to surpass budgeted objectives</li><li>Continual development of Spa menu and wellness programs to ensure the guest experience</li><li>Develop or implement marketing promotions</li></ul>Role Requirements:<ul><li>Degree/Diploma in Spa/Physiotherapy would be also highly appreciated.</li><li>Service focused personality is essential and previous leadership experience required</li><li>Minimum 3 years management in a luxury resort and existing knowledge of overseeing wellness operations is required</li><li>Ability to lead by example, believe in a strong team culture and set the scene for high performance</li><li>The ability to maintain operating criteria, to create spa concepts/programs and be responsible for the coordination and scheduling of all Spa related services in relation to consistency with policies, company philosophy and objectives for the Spa</li><li>Financial management skills including the ability to analyse financial results, forecasting and develop operating budgets</li><li>Proficient in Microsoft Office</li><li>Solid knowledge of Spa operations including systems</li><li>A fast learner, with a positive attitude</li><li>Comfortable in a fast-paced high-volume environment</li><li>Totally fluent in Greek and English is mandatory</li><li>Third European language will be considered as an asset</li><li>Excellent personal presentation, interpersonal skills, and problem-solving skills</li></ul>Benefits:<ul><li>Competitive remuneration package in a dynamic and highly professional working environment</li><li>Accommodation and meals</li><li>Prospects of evolution within a challenging working environment</li></ul>Apply now

Spa Manager

The Rooms Division Manager oversees the overall operations of Front of House, Housekeeping, and Laundry departments, ensuring the highest standards of personalized guest service and operational efficiency. This role ensures every aspect of the guest journey, from arrival to departure is handled with warmth, precision, and professionalism that reflects the One&amp;Only brand.By leading, training, and motivating a diverse team, the Rooms Division Manager is responsible for maximizing guest satisfaction, departmental performance, and profitability, while maintaining a refined and welcoming atmosphere across all guest touchpoints.&nbsp;Key Duties and Responsibilities<ul><li>Define and implement a seamless and personalized service standard across Front Office, Housekeeping, and Laundry.</li><li>Ensure all guest arrivals and departures are executed flawlessly, unique to the One&amp;Only Kea Island experience.</li><li>Oversee the handling of guest requests, preferences, and special occasions, ensuring timely and thoughtful responses.</li><li>Actively engage with guests throughout their stay, building relationships and ensuring personalized attention.</li><li>Promote, plan, and coordinate special experiences such as private dinners, weddings, and vow renewals.</li><li>Review guest feedback and implement continuous improvement initiatives to enhance service quality.</li><li>Manage all aspects of Front Office functions including Reception, Concierge, Bell/Door, and Guest Relations.</li></ul><ul><li>Ensure professional handling of all guest communications, both internal and external.</li><li>Supervise room assignments, upgrades, and allocation to optimize occupancy and guest satisfaction.</li><li>Maintain accurate guest profiles and histories in Opera PMS.</li></ul><ul><li>Oversee billing, check-in/check-out processes, and ensure accuracy in financial transactions.</li><li>Coordinate with Transportation and Buggy Service Teams for guest arrivals, departures, and transfers.</li></ul>Housekeeping Operations<ul><li>Oversee the cleanliness and maintenance of all guest rooms, villas, and public areas, ensuring they meet One&amp;Only standards.</li><li>Implement effective room inspection and quality control systems.</li><li>Manage daily room allocations, turndown services, and special cleaning requests.</li><li>Ensure the Housekeeping team adheres to safety, hygiene, and uniform standards.</li><li>Collaborate with Engineering to report and follow up on maintenance issues.</li><li>Maintain adequate inventory of linens, amenities, and supplies with efficient cost control.</li></ul>Laundry Operations<ul><li>Supervise all laundry processes including guest laundry, staff uniforms, and linen operations.</li><li>Ensure quality control standards for cleanliness, stain treatment, and fabric care.</li><li>Oversee proper maintenance and operation of laundry machinery and equipment.</li><li>Implement sustainable and efficient laundry practices to reduce waste and operational costs.</li><li>Coordinate uniform issuance and ensure all staff uniforms are maintained to brand standard.</li></ul>Leadership &amp; Team Development<ul><li>Lead and motivate a diverse team across multiple departments to achieve high levels of engagement and performance.</li><li>Conduct regular training programs on service excellence, grooming, safety, and brand standards.</li><li>Foster teamwork, communication, and professional growth within and between departments.</li><li>Conduct regular meetings to review departmental performance, challenges, and action plans.</li><li>Maintain a visible management presence throughout the resort.</li></ul>Administration<ul><li>Develop departmental SOPs and ensure full compliance across Front Office, Housekeeping, and Laundry.</li><li>Manage departmental budgets, cost controls, and inventories to achieve financial goals.</li><li>Ensure all operations comply with health, safety, and environmental standards.</li><li>Handle emergency situations effectively and participate in crisis management and fire safety procedures.</li><li>Support the Resort Management Team by performing Duty Manager shifts as required.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Degree or Diploma in Hospitality Management or a related field.</li><li>Minimum 3 years’ experience in a similar Rooms Division leadership role within luxury hospitality.</li><li>Strong knowledge of Front of House, Housekeeping, and Laundry operations.</li><li>Proficient in Opera PMS and Microsoft Office Suite.</li><li>Strong leadership, organizational, and communication skills.</li><li>Excellent command of English; additional languages are an advantage.</li><li>Proven ability to manage and motivate large teams with diverse skill sets.</li><li>Strong understanding of budgeting, inventory control, and cost management.</li><li>Passionate about delivering exceptional guest experiences with attention to detail and personalization.</li></ul>

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