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We are looking for a highly organized and detail-oriented Back Office Administrator – Customs Clearance to join our team. In this role, you will be responsible for handling the customs clearance process for international partnerships, ensuring compliance with local and international regulations. You will work closely with customs authorities, logistics providers, and internal teams to facilitate the smooth clearance and timely delivery of shipments.&nbsp;Key Responsibilities:&nbsp;<ul><li>Process and manage customs clearance documentation for international shipments.&nbsp;</li><li>Ensure compliance with customs laws, regulations, and company policies.&nbsp;</li><li>Communicate with customs authorities and relevant stakeholders to resolve any clearance issues.&nbsp;</li><li>Monitor shipments and update relevant systems to track their status.&nbsp;</li><li>Coordinate with international partners to provide necessary information and documentation.&nbsp;</li><li>Maintain accurate records of all customs-related transactions and documentation.&nbsp;</li><li>Assist in resolving disputes or delays related to customs clearance.&nbsp;</li><li>Provide support to the logistics and customer service teams regarding customs queries.&nbsp;</li><li>Identify and implement process improvements to optimize clearance efficiency.&nbsp;</li></ul>Qualifications and Skills:&nbsp;<ul><li>Previous experience in customs clearance, logistics, or a similar back-office role.&nbsp;</li><li>Knowledge of customs procedures, tariffs, and regulations related to international shipments.&nbsp;</li><li>Strong organizational and administrative skills with keen attention to detail.&nbsp;</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs software.&nbsp;</li><li>Excellent communication skills, both written and verbal.&nbsp;</li><li>Ability to work independently and as part of a team in a fast-paced environment.&nbsp;</li><li>Problem-solving skills and the ability to handle unexpected challenges in the clearance process.&nbsp;</li><li>Experience in working with international clients or accounts is a plus.&nbsp;</li></ul>&nbsp;

Back Office Administrator – Customs Clearance

Are you a Counter Manager in fast moving sector with strong retail &amp; people leadership skills and a proven track record? Are you ready to work with the fastest growing cosmetics brand in the world?&nbsp;If YES is the answer, these will be some key milestones of your day-to-day “working life”:&nbsp;The Counter Manager will be based in NYX PM Counter, and shall be employed on a full time basis. The most important goal of the Counter Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;<ul><li>Assumes overall responsibility of the counter.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Counter Manager is in charge of the training of team.</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;WE ARE LOOKING FOR:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A proven people management and leadership track record·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A first degree in management or in a related area of study would be an asset!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The excellent command of the English language is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strategic line of thought and a solid business understanding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to solve independently moderate to complex issues that may come up·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible and showing initiative with a minimum guidance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passion for beauty!&nbsp;

NYX PM Counter Manager

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

SingularLogic, a Space Hellas Group member and a Certified Great Place to Work®&nbsp; 2025, is a leading provider of Enterprise Software and Digital Integrated Solutions &amp; Services for large organizations in both the private and public sectors.The opportunityWe are looking for a motivated and Εxperienced&nbsp;SAP MM Professional&nbsp;to join our dynamic SAP team and lead the engagement effort of providing high-quality and value-adding consulting solutions for our customers, in the Public &amp; Private Sector. You will oversee end-to-end project lifecycles at different stages - from problem definition to diagnosis to solution design, development and deployment, applying SAP best practices in the MM area including S/4HANA.Main ResponsibilitiesTeam Leadership<ul><li>Guide and support the SAP MM team to enhance productivity, collaboration, and technical expertise.</li><li>Manage resource allocation, recruitment support, and performance development activities.</li><li>Provide mentorship and ensure consistent application of best practices.</li></ul>Service Delivery<ul><li>Lead customer projects within your area of expertise, ensuring quality outcomes and timely delivery.</li><li>Design and implement SAP MM solutions that align with business objectives.</li><li>Oversee team deliverables and support consultants across project phases.</li></ul>Technical &amp; Methodological Excellence<ul><li>Stay current with SAP technologies, Cloud innovations, and modern development frameworks.</li><li>Promote continuous improvement and adoption of efficient delivery methodologies.</li></ul>Customer Engagement<ul><li>Act as a trusted advisor by leading workshops, analyzing requirements, and proposing effective solutions.</li><li>Represent the SAP team in client discussions and ensure alignment with strategic goals.</li></ul>Requirements<ul><li>University Degree in Computer Science, Information Systems, or Business Operations related fields, such as Business Administration, Financials &amp; Supply Chain</li><li>10+ years of experience, as a Senior MM Consultant and/or SAP Consulting Manager/Team Leader, in the SAP Consulting business</li><li>Hands on, technical expertise in SAP Material Management</li><li>Highly proficient in MS Office Suite (Word, Outlook, Microsoft Project, PowerPoint and Excel) and other team collaboration tools</li><li>Willingness to travel for client meetings and projects as required, in Greece and abroad</li></ul>Nice to have:<ul><li>Multiple Industry exposure (e.g. Retail, Banking, Insurance, FMCG, Manufacturing etc)</li><li>Professional certifications (Project Management methodologies, ITIL, SAP certifications etc)</li></ul>Soft Skills<ul><li>Excellent communication and interpersonal skills, customer-centric mindset</li><li>Excellent verbal, written and presentational skills in both Greek and English; other languages will be considered a plus</li><li>Team player with ability to work effectively in multi-task environment under tight deadlines</li><li>Team Management skills</li><li>Fan of well-structured and disciplined way of work</li></ul>We offer<ul><li>Attractive remuneration package (depending on experience)</li><li>Personal Development &amp; Training program</li><li>Laptop and relevant equipment</li><li>Private health insurance</li><li>Friendly working environment</li><li>Work/life balance</li><li>Hybrid work&nbsp;model</li></ul>All applications will be treated with strict confidentiality

Senior SAP MM Consultant

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an&nbsp;English - Customer Service Representative in support of The Home Depot (shift of 3pm - 11pm to start)&nbsp;working&nbsp;onsite&nbsp;in our brand new facilities in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customers’ inquiries, whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile. You’ll be the difference between their customer experience being just average or exceptional, facilitating effortless resolution.During a Typical Day, You’ll<ul><li>Answer incoming calls from U.S.-based customers for the largest home improvement retailer in the United States</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes</li><li>Some upselling of products or services to existing customers may be required</li></ul>What You Bring to the Role<ul><li>Fluent in English (B2 level)</li><li>Previous customer service experience recommended</li><li>High school diploma or equivalent</li><li>Proficiency in using computer systems and software applications</li><li>Professionalism, positivity, and a supportive attitude while being eager to learn new skills and processes</li><li>Ability to support and work regular overnight shifts</li></ul>What You Can Expect<ul><li>Competitive compensation package with a monthly base salary performance bonus opportunities</li><li>A shift that fits with your fun living lifestyle from 3pm - 11pm to start, schedules may change in September</li><li>And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives</li><li>Knowledgeable, encouraging, supporting and present leadership</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>Career growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible during each and every call. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. If you're a night owl, this is the perfect opportunity to make a real impact to the American market. You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

English - Customer Service Representative in support of The Home Depot (Evening Full Time Hours)

Key activities and responsibilities of this role include:<ul><li>Serving as the main point of contact for clients, building and maintaining strong relationships with internal and external stakeholders</li><li>Understanding client needs and objectives, providing exceptional customer service, and developing &amp; executing meaningful communication plans</li><li>Developing and executing omnichannel communication strategies and campaigns, setting clear campaign objectives, and tracking performance</li><li>Preparing high-quality communication content (messaging, press releases, native articles, interviews, statements, letters etc.) to achieve set targets</li><li>Building and maintaining relationships with internal and external stakeholders, including key media, editors, KOL’s, MPs &amp; local governance and other industry members</li><li>Representing the agency on key PR issues, articulating the organization’s viewpoints and strategies in response to emerging trends and challenges</li><li>Leading initiatives to build relationships with journalists, gaining a deep understanding of the media landscape and developing robust media connections,</li><li>Ensuring regular updates to media lists, promptly notifying the agency of media changes, creating customized media lists for client content, and maintaining accurate master client media lists</li><li>Staying up to date on industry trends and competitor activities</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in public relations, communications, business administration, marketing or related field; a Masters’ degree is considered a plus</li><li>2-3 years&nbsp;of experience in Corporate PR, Communications, and/or Account Management at a&nbsp;PR&nbsp;agency</li><li>Proven experience &amp; good grasp in the public sector will be a plus</li><li>Proficient in the Microsoft Office Suite</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Showing ownership and accountability, by efficiently managing and delivering on multiple projects concurrently</li><li>Navigating swiftly through fast-paced environments, cultivating a proactive mindset coupled with contemporary business acumen and result-oriented solutions</li><li>Showcasing exceptional interpersonal &amp; communication skills</li><li>Exhibiting a recent and fervent commitment to outcomes</li><li>Showcasing a hands-on and practical approach to tasks</li><li>Possessing a contemporary and multifaceted skill set with expertise in team building and modern project management methodologies</li><li>Demonstrating a compelling commitment to advancing the business and enriching the value of services within the organization</li></ul>The company offers:<ul><li>Hybrid working model</li><li>Private health insurance</li><li>Friendly and dynamic working environment</li><li>Regular team bonding events and activities</li><li>Ongoing hard and soft skills trainings, mentorship and professional development activities</li><li>Traveling opportunities</li></ul>

Account Manager int-0164

We are looking for a B2B CRM Campaign Manager to join the Group’s B2B CRM &amp; Channel Management Hub&nbsp;Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop and implement CRM campaigns in order to maximize success &amp; conversion rates for B2B Customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform data analytics using internal &amp; external data in order to extract meaningful insights and capure customers’ maximum potentiality·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compile and distribute up-to-date reporting on ongoing and completed campaigns measuring all relevant KPIs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and execute end2end campaigns for all channels serving B2B Customers (ex. Direct, Indirect, digital etc) supporting the go to market plan of our value propositions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Co-develop new campaign capabilities and functionalities to improve campaign effectiveness and efficiency·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct testing, review and analysis of CRM activities to ensure optimal results&nbsp;Requirements<ul><li>Bachelor Degree in Marketing, Business Administration, Mathematics,</li><li>&nbsp;Computer Science or Engineering</li><li>&nbsp;A Master’s degree in Analytics, Statistics or related fields will be considered a plus</li><li>&nbsp;2+ years experience in CRM Campaigns</li><li>&nbsp;Knowledge and proven experience in the use of analytics / data mining tools and methodologies</li><li>Experience in large-scale enterprise application, data management and CRM campaign management projects (e.g., CRM, Billing, ERP, Data Warehouse etc.) will be considered a plus</li><li>Thorough understanding of project management fundamentals (Agile Project Management, Scrum Master experience will be considered a plus)</li><li>&nbsp;Fluency in English (Proficiency)</li><li>&nbsp;</li></ul>To be successful as a CRM Campaign Manager you need the following:&nbsp;• Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude• Effective prioritization whilst managing multiple projects at the same period• Outstanding leadership, organizational, and time management skills• A flexible, multitasking, detail-oriented and positive professionalism• Strong work ethic and team spirit• High degree of professionalism and strong interpersonal (verbal and written) communication skills&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>&nbsp;Your balance<ul><li>Flexible working arrangements</li></ul>&nbsp;Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological support service</li></ul>&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>&nbsp;Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us &nbsp;</li></ul>

B2B_CRM Campaign Manager

We are looking for an experienced and highly organized&nbsp;Back Office Supervisor&nbsp;to lead our back-office operations with a focus on customs procedures and documentation. This role is essential in ensuring compliance, efficiency, and smooth communication across internal and external stakeholders. The successful candidate will supervise a team of specialists and contribute to the continuous improvement of administrative logistics processes.Key Responsibilities●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise and coordinate the team of back-office specialists, ensuring task allocation and performance monitoring.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate and up-to-date records of all customs-related transactions and documentation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in resolving disputes or delays related to customs clearance, collaborating with customs brokers and relevant authorities.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide ongoing support to the logistics and customer service teams regarding customs-related queries.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify inefficiencies and implement process improvements to optimize customs clearance procedures.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper use of customs software and adherence to relevant procedures and deadlines.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate effectively with both internal teams and international partners.Qualifications●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least 2&nbsp;-3 years experience in a back-office, logistics, or supply chain role, with at least 1-2 years in a supervisory or coordination position.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solid knowledge of customs clearance processes and related documentation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs or ERP software.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership, organizational, and problem-solving skills.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills, both written and verbal, in&nbsp;Greek and English.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage multiple priorities and meet deadlines in a fast-paced environment.&nbsp;

Back Office Supervisor

Managing all operational aspects of the sailing school, including delivery of the RYA syllabus, day to day management of the team, driving revenue and ensuring yachts are set up to Sunsail and RYA standards<ul><li>Deliver RYA courses aligning with RYA regulations and company standards</li><li>Coordinate paperwork and instructors for all courses</li><li>Drive revenue and promote courses available within resort</li><li>Maintain the standards of training delivered on shore-based courses</li><li>To supervise customer feedback of RYA training and investigate comments where vital</li><li>Liaise with the RYA and other governing bodies to ensure that the syllabus delivered is up to date</li><li>Ensure yachts are clean and set up per the company standards and RYA requirements</li><li>To ensure that any changes in the SOPs are communicated to instructors</li><li>To provide support and mentorship to instructors, and provide ongoing training as vital</li><li>To develop course material to support existing and future course requirements</li><li>Ensure before the yachts set sail accurate paperwork has been completed as per the company and local law requirements</li><li>Ensure company policies and procedures are kept to whilst instructors are at sea</li><li>Lead and empower the instructors</li><li>Provide excellent customer service at all times</li><li>Carry out other duties within your ability as requested by your line manager</li></ul>What we are looking for<ul><li>RYA Yachtmaster Instructor commercially endorsed</li><li>Experience managing a team</li><li>Knowledge of health and safety legislation</li><li>Knowledge of the RYA sailing school syllabus and standards</li><li>Ability to work as a reliable member of the team</li><li>Highly motivated individual</li><li>Good interpersonal skills</li><li>Highly customer orientated</li><li>First aid certificate</li></ul>

Yacht Master Instructor

The role of the Store Supervisor is to make sure that the store operates according to the company’s standards, processes, and procedures and to work towards achieving the desired goals participating in the overall success of our retail network. The job position concerns the company’s store in Crete (Heraklion).Job Description<ul><li>Supervising the daily workflow of the store; opening, closure, daily sales targets, arrivals and returns etc.</li><li>Managing and motivating employees to work based on the company’s customer service standards</li><li>Monitoring store’s performance along with the Area Manager; Being responsible for meeting agreed KPIs</li><li>Training new staff members and being responsible for the overall success of the team</li><li>Addressing customers' requests, comments, and complaints ensuring high level customers’ satisfaction</li><li>Working closely with a number of departments such as Supply Management, IT, Accounting, Marketing, HR, etc. in order to perform several operational tasks</li><li>Implementing&nbsp; policies and procedures based on company standards</li><li>Performing other related tasks as necessary</li></ul>Qualifications<ul><li>Working experience of at least three years as a retail store supervisor</li><li>Experience in the apparel fashion industry will be considered an advancement&nbsp;</li><li>University Degree in any discipline will be consider a plus</li><li>Proficient user of MS Office. Knowledge of ERP system will be highly appreciated</li><li>Goal oriented and passionate with sales; Customer centric approach</li><li>Excellent verbal and written communication skills</li><li>Strong supervisory skills: approachability, energy, and enthusiasm to motivate and engage others</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Participation in the retail bonus program according to the store’s goals</li><li>Private Medical Plan</li><li>Monthly meal card</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Positive work environment in a meritocracy workplace</li></ul>

Store Supervisor - Crete

In this role, you will be responsible for managing and overseeing the process of orders for both Retail and E-commerce departments of Pet City Group. By managing orders through the WMS system and monitoring their progress, you will help guaranteeing accurate and timely fulfillmentof pet parents’ orders. Your ability to group and rout orders, verify completed picking, create external customer orders and resolve any issues, during the picking process, will be essential to delivering an excellent customer experience for our beloved pets and their parents. Your strong organizational skills, team-oriented mindset and passion for pets will be key to succeed in this role!Key Responsibilities<ul><li>Order management through the WMS system (Retail &amp; E-commerce)</li></ul><ul><li>Order grouping &amp; routing</li></ul><ul><li>Verification of completed picking for customer orders</li></ul><ul><li>Create orders for external customers</li></ul><ul><li>Resolution of any issues that may arise during picking</li></ul><ul><li>Monitoring the correct workflow of orders through the Magento platform</li></ul>Requirements<ul><li>1-3 years of proven experience in a similar position (e.g., Procurement, Supply Chain, or Category Assistant).</li><li>Familiarity with ERP and WMS systems (e.g., Business Central, Aberon, or similar).</li></ul><ul><li>Strong knowledge of MS Excel, Outlook and Power Point.</li></ul><ul><li>Good communication skills and a team-oriented mindset</li></ul><ul><li>Problem-solving skills</li></ul>What we offer💶 Competitive compensation package🎓 Opportunities to learn and grow within a dynamic and fast-growing company🤝 Friendly and collaborative working environment💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners🏷️ Employee discounts on our products and services💼 Your professional and personal success is our commitment!

Back Order Processing Associate

The American College of Greece is seeking a Specialist – International and Immigration Services to provide administrative and student-facing support to the International Student Services Office. The successful candidate will play a key role in supporting international and study abroad students throughout the visa, residence permit, and integration process, contributing to a positive and inclusive student experience.Job Responsibilities:<ul><li>Provide administrative support to the International Student Services Office in all matters related to visas, residence permits, back-office operations, and student communication, ensuring timely and accurate service.</li><li>Communicate with international students prior to their arrival in Greece and prepare visa support letters.</li><li>Support degree-seeking international students through one-on-one meetings, presentations, and email communication to ensure full and timely understanding of visa and residence permit processes.</li><li>Coordinate with the Business Affairs Office for the preparation of documents required for residence permits (e.g., tax number, health insurance).</li><li>Follow up with students during the residence permit process regarding pending documentation, biometric appointments, and related requirements.</li><li>Provide support to international and study abroad students in relation to international program services, activities, and excursions, ensuring their full participation and smooth integration into the ACG community.</li><li>Participate in events and excursions organized for international and study abroad students.</li><li>Perform all other tasks assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree</li><li>1–2 years of professional experience in sales, customer care, or student-facing roles.</li><li>Excellent written and verbal communication skills in English and Greek.</li><li>Strong PC skills (MS Word, Excel, PowerPoint).</li><li>Knowledge of data gathering and reporting.</li></ul>Required Skills:<ul><li>Strong customer service orientation.</li><li>Effective interpersonal and presentation skills.</li><li>High attention to detail.</li><li>Demonstrated discretion and ability to handle confidential and sensitive information.</li><li>Strong teamwork and collaboration skills.</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively.</li><li>Strong time management skills.</li><li>Ability to adapt and work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Ability to travel and to work flexible hours as required to support departmental needs.</li></ul>

Specialist – International and Immigration Services

The VAS Assurance Associate Engineer is responsible for providing 1st level support and troubleshooting for Value-Added Services (VAS) within the mobile domain, as well as for the Prepay platform. This role focuses on resolving technical and commercial trouble tickets while maintaining an in-depth understanding of the services delivered to Vodafone customers.&nbsp;The successful candidate will proactively escalate and manage issues that may impact service performance, ensuring their availability, stability, and quality. This position requires strong technical coordination and effective communication with internal teams, Customer Operations and Experience units, roaming partners, and third-party service providers. &nbsp;&nbsp;More specifically you will:&nbsp;<ul><li>Troubleshoot technical and commercial customer complaints within the defined scope areas.&nbsp;</li><li>Handle incidents by acting as the Service Desk for network-related issues.&nbsp;</li><li>Perform daily operational activities related to the provisioning of prepaid and value-added services (VAS).&nbsp;</li><li>Execute and monitor work orders to ensure timely and accurate completion.&nbsp;</li><li>Contribute to the development, enhancement, and smooth operation of mobile services.&nbsp;</li><li>Prepare and deliver reports to support operational transparency and continuous improvement.&nbsp;</li></ul>Who you are<ul><li>Self-motivation, strong analytical and problem-solving abilities, and an innovative mindset.&nbsp;</li><li>Ability to prioritize tasks, meet deadlines under pressure, and actively contribute to a collaborative team culture.&nbsp;</li><li>At least 1 year of experience in telecommunications or computer systems (preferred).&nbsp;</li><li>Bachelor’s degree or equivalent qualification in Telecommunications, Electronic Engineering, Physics, or Computer Science.&nbsp;</li><li>Excellent command of the English language, both written and verbal.&nbsp;</li><li>Proficiency with the Microsoft Office suite.&nbsp;</li><li>Fundamental understanding and practical experience with network technologies such as GSM, SS7, LTE, and 5G.&nbsp;</li><li>Familiarity with programming or scripting languages, including VBA, Shell scripting, etc.&nbsp;</li><li>Experience with CRM systems &amp; LLM-based scripting is nice to have</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

VAS Assurance Associate Engineer

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and escort them to their seat. They also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. He/she will work closely with the Culinary and Beverage teams to ensure One&amp;Only service standards exceed the experience of the guest. Key Duties and Responsibilities<ul><li>Greeting guests as they enter and putting them on a waiting list as necessary.</li><li>Providing guests with menus and answering any initial questions.</li><li>Seating guests at tables or in waiting areas.</li><li>Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.</li><li>Engaging with guests to ensure they're happy with food and service.</li><li>Responding to complaints and helping to resolve them.</li><li>Answering phone calls, taking reservations and answering questions.</li><li>A knowledge of the menu.</li><li>Helping with other positions in the restaurant as needed.</li><li>Providing great customer service.</li><li>To assist with any other duties that are required by the members of the management team.</li></ul> Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 2 years’ experience</li><li>Excellent Communication skills</li><li>Excellent knowledge of English</li><li>Workplace training from within a high standard hotel environment.</li><li>Knowledge of catering operations and beverage practices within the catering industry. &nbsp;</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>

Restaurant Host/Hostess, Season 2026 Opportunities | One&Only Aesthesis, Athens 18291

Accenture&nbsp;Security&nbsp;is&nbsp;comprised&nbsp;of&nbsp;multidisciplined people passionate about Cyber Security.  As part of Accenture Security, we support clients globally to prepare for and defend against the rapidly changing capabilities of cyber attackers. We are looking for security professionals to join our international team at our custom-built location. SOC&nbsp;team provides 24x7 alert monitoring and analysis to detect suspicious activity in our clients’ environments allowing&nbsp;promptly&nbsp;response and remediation of security incidents.&nbsp;&nbsp;Responsibilities:&nbsp;&nbsp;Security Operations Analysts investigate and analyze sophisticated alerts. They work closely with Security Operations Engineering and&nbsp;clients’&nbsp;teams developing monitoring and detection capabilities and SOC services.&nbsp;&nbsp;QualificationRequirements &nbsp;<ul><li>Basic knowledge of IT technologies - Windows and Unix/Linux operating systems, Networking&nbsp;protocols&nbsp;and technologies, e.g. TCP/IP, Firewalls, Routers, etc. &nbsp;</li></ul><ul><li>Interest&nbsp;in developing skills in Cybersecurity, willingness&nbsp;to learn and improve. &nbsp;</li></ul><ul><li>Analytical skills,&nbsp;ability to manage multiple tasks. &nbsp;</li></ul><ul><li>Readiness to work on shifts providing 24x7 monitoring service.&nbsp;</li></ul><ul><li>Proficiency&nbsp;in written and spoken&nbsp;English&nbsp;</li></ul>Nice to&nbsp;have &nbsp;<ul><li>Bachelor’s degree in computer science&nbsp;</li></ul><ul><li>Knowledge of Security principles, techniques, and technologies &nbsp;</li></ul><ul><li>Experience with Security Information and Event Management (SIEM) tools like Azure Sentinel, Splunk, Google&nbsp;Chronicle&nbsp;etc. &nbsp;</li></ul><ul><li>Programming and scripting skills &nbsp;</li></ul><ul><li>Experience working in a customer service or support environment.&nbsp;</li></ul>What we offer &nbsp;<ul><li>Become a part of the Greek SOC team&nbsp;&nbsp;</li></ul><ul><li>Opportunity to work on SOC projects delivered to our global TOP 500 clients. &nbsp;</li></ul><ul><li>Get real-life experience working with the globally-recognized SIEM solutions like Google&nbsp;Chronicle,&nbsp;Microsoft Azure Sentinel Splunk.  &nbsp;</li></ul><ul><li>Witness, investigate and help to stop real-life security incidents. &nbsp;</li></ul><ul><li>Professional training and certification.  &nbsp;</li></ul>&nbsp;WHAT´S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress, and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li></ul>

Security Operations Analysts

At H Hotels Collection, we are currently looking for a dynamic and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office personnel and ensuring the efficient execution of daily operations. The Front Office Manager will lead and coordinate the activities of the front desk, guest relations, and telephone services, with a strong focus on meeting our guests expectations.What You’ll Be Responsible For:<ul><li>Ensuring the seamless operation of the Front Office Department.</li><li>Overseeing daily front desk activities, maintaining high standards of service and meeting guest expectations.</li><li>Leading and supervising the reception team, providing ongoing feedback to enhance service quality.</li><li>Ensuring full compliance with H Hotels Collection procedures and protocols at the front desk.</li><li>Engaging with guests to deliver exceptional service and uphold product excellence.</li><li>Handling and resolving any issues or challenges that may arise efficiently.</li><li>Coordinating with Reservations and Housekeeping to meet daily operational needs.</li><li>Fostering a culture of trust, respect, and collaboration among team members.</li><li>Building strong interdepartmental relationships and promoting teamwork.</li><li>Motivating and training staff to meet performance goals in both quality and productivity.</li></ul>What We’re Looking For:<ul><li>Bachelor’s degree in hospitality management or a related field.</li><li>Minimum of 2 years’ experience in a similar role within a 5-star hotel environment.</li><li>Solid understanding of hotel standards and procedures, including ISO 9001, 14001, and 22000 implementations.</li><li>Proficiency in PMS software, ideally Opera or similar reservation management systems.</li><li>Strong command of MS Office, particularly Excel and Word.</li><li>Excellent verbal and written communication skills in English; additional languages are an asset.</li><li>A customer-focused mindset with a passion for service excellence.</li><li>Proven ability to organize, coordinate, and lead teams in a fast-paced environment.</li><li>Outstanding interpersonal and communication skills to engage effectively with guests, staff, and departments.</li><li>Demonstrated leadership capabilities and a collaborative spirit.</li><li>Problem-solving skills to address guest concerns and team-related issues.</li></ul>Why Join Us:<ul><li>Competitive salary and career growth opportunities within a rapidly expanding hospitality group.</li><li>Accommodation and meals will be provided, if necessary.</li><li>Ongoing training aligned with our company’s standards and development goals.</li><li>A supportive work environment that values its people, the planet, and the local community.</li></ul>&nbsp;&nbsp;All applications and submitted information will be treated with strict confidentiality.

Front Office Manager

We are currently looking for an Automation Sales Engineer&nbsp;for APM Business Unit, to join our team.Your Key Responsibilities<ul><li>Performing customer visits, in order to promote and sell the company’s products to existing &amp; potential customers.</li><li>Developing long-term professional relationships with customers and suppliers.</li><li>Identifying and characterizing new customers that fit the company’s strategy.</li><li>Preparing presentations proposals / offers and contracts of sales.</li><li>Negotiating the terms and conditions of offers / contracts.</li><li>Providing pre-sales technical services, product training and after-sales support services when required.</li><li>Supporting colleagues in back-office sales with offers and promotions for new customers.</li><li>Coordinating with other team members, in order to complete the work required to close sales.</li><li>Meeting sales targets and coordinating sales plans.</li><li>Supporting marketing activities by participating in trade shows/exhibitions, conferences &amp; other marketing events.</li><li>Reporting to the Business Unit Manager.</li></ul>Your Profile<ul><li>University Degree in Engineering A.E.I. or A.T.E.I. (Automation/Electrical/Electronics/Mechanical Engineering or relative).</li><li>MBA or postgraduate degree in a relevant area will be considered as a plus.</li><li>2+ years of experience in a similar position.</li><li>Excellent command of English/Greek Language (oral/written), with flexibility in technical terms.</li><li>Focus on customer satisfaction.</li><li>Flexibility in communication.</li><li>Friendly and pleasant personality.</li><li>Development of initiative and orientation to the result.</li><li>Ability to establish professional relationships quickly and effectively.</li><li>Collaborative, solution-focused approach.</li><li>Strong organizational skills.</li><li>High sense of responsibility and accountability in meeting deadlines.</li><li>Analytical and problem-solving skills.</li><li>Computer literacy (MS Office, ERP/CRM Systems)</li><li>Car driving license (category B).</li><li>Ability to travel within (~50% of the time) and outside of Greece.</li><li>Fulfilled military obligations for male candidates. </li></ul>What we offer you:<ul><li>Competitive salary package based on experience &amp; skills.</li><li>Sales target-meet bonus.</li><li>Private health insurance plan.</li><li>Company Laptop.</li><li>Company mobile phone.</li><li>Continuous &amp; extensive &amp; guidance and training.</li><li>Career development opportunities.</li><li>Creative working environment.</li><li>Team oriented culture.</li></ul>Send us your CV at hr@uteco.gr , with the notation ASE.

Automation Sales Engineer

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to:EL Product Marketing Manager &nbsp;For our Marketing, Sales and Product Management team (Electrical Vehicle Chargers), understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose. You will use your experience and drive to build long-standing customer relationships, identifying effective solutions for customer needs.&nbsp;The work model for the role is: onsite You will be mainly accountable for:<ul><li>Establishing and maintaining effective customer relationships to recognize their needs, promoting their understanding of ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.&nbsp;</li><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs, preparing offers and managing administrative procedures of sales processes (offer tools, invoices, letters of credit, communication with accounting etc.) based on ABB’s state’s guidelines.&nbsp;</li><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy and supporting cash collection and project management activities, when needed.&nbsp;</li><li>Ensuring efficient marketing activities and communicating value proposition to customers.</li></ul> Our team dynamics:You will join a dynamic, talented and high performing team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Electrical Engineering or equivalent</li><li>Up to 2 years of experience in Sales or Sales Support will be beneficial</li><li>You are at ease communicating in Greek &amp; English language</li><li>Highly adept in MS Office tools (e.g. excel, Outlook). Knowledge of SAP and Salesforce will be considered a plus</li><li>Strong communication and Negotiation skills</li><li>A Collaborative, Customer-oriented approach</li></ul> We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (EV Chargers)

Hellenic Cables S.A. is seeking a Warehouse &amp; Distribution Supervisor &nbsp;to join our Plant in Eleonas.&nbsp;Role Description<ul><li>Oversee warehouse operations to ensure peak&nbsp;efficiency and customer satisfaction&nbsp;as primary goal&nbsp;by supervising, organizing,&nbsp;training warehouse employees&nbsp;and maintaining the safe,&nbsp;smooth and&nbsp;consistent flow of goods in and out of the facility</li><li>Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service</li><li>Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages</li><li>Implement and optimize automated and computerized systems to enhance operational efficiency and accuracy</li><li>Maintain up-to-date stock control systems and ensure inventory records are accurate and reliable</li><li>Generate and analyze regular reports and statistics on a daily, weekly and monthly basis</li><li>Enforce health, safety, hygiene, and security standards to ensure a compliant and safe working environment</li><li>Maintain a strong understanding of company policies and vision, ensuring warehouse operations align with and support broader organizational goals</li></ul>Qualifications<ul><li>BS in Supply Chain Management, Logistics or Business Administration</li><li>Proven work experience as a Warehouse/ Logistics Supervisor</li><li>Familiar with SAP</li><li>Familiar with Warehouse Management Systems</li><li>Familiar with Transportation Management System</li><li>Advanced use of MS Office – strong in Excel</li><li>Strong knowledge of warehousing Key Performance Indicators (KPIs)</li><li>Leadership skills</li><li>Excellent verbal and written communication skills</li><li>Excellent Command of English Language</li><li>Team-oriented mindset with a proactive and collaborative approach to work</li><li>Exceptional organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders</li><li>Strong attention to detail and accuracy</li><li>Initiative, resourcefulness and flexibility, with the ability to make quick decisions in a fast-paced environment</li></ul>

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