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There is currently a job opening for “Business Lounge Customer Services Agent”&nbsp;in Athens International Airport. First impressions count, so a friendly, courteous, and efficient person is what we are looking for to meet and greet our customers. If you have a passion for making people feel welcome and take pride in providing outstanding customer experience, this role is for you.&nbsp;What you will do:<ul><li>Welcome customers upon entrance and confirm their eligibility for access</li><li>Guide customers through the product and services offered in the Lounge as well as the available areas and the seats availability</li><li>Act as the point of reference for customers who need assistance or information about their journey or travel arrangements</li><li>Demonstrate extensive knowledge of the premises and the airport to make the most suitable recommendations and/or provide precise answers to customers concerning their journey</li><li>Understand customer’s needs and provide them with personalized solutions</li><li>Demonstrate excellent knowledge of our products offering and our Loyalty scheme</li><li>Upsell additional services, when appropriate</li><li>Respond to clients’ complaints in a timely and professional manner finding the appropriate solution</li><li>Liaise with our housekeeping staff to ensure all areas are clean, tidy, and fully furnished to accommodate customers’ needs</li><li>Liaise with our catering suppliers to ensure customer satisfaction from the buffet and offerings</li></ul>&nbsp;You fit, if you cover the following&nbsp;requirements:<ul><li>Bachelor’s degree</li><li>Proven experience in customer service will be considered an asset</li><li>Fluency in oral and written Greek and English</li><li>Flexible to work on shifts&nbsp;</li></ul>&nbsp;And you have&nbsp;competence&nbsp;in:<ul><li>Communicating effectively in a structured manner</li><li>Multitasking and time-management</li><li>Resolving issues with a customer-focused orientation</li><li>Teamwork and collaboration</li><li>Thinking in a proactive way</li><li>Following company’s rules and procedures, demonstrating commitment</li><li>Flexibility and adaptability</li></ul>&nbsp;If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:<ul><li>A working environment where you feel valued and appreciated</li><li>Excellent career and development opportunities within the organization</li><li>Flight tickets</li><li>Private health insurance scheme</li></ul>&nbsp;If this looks like an interesting opportunity for you,send us your application now!

Business Lounge Customer Services Agent (based in Athens)

Guest Service:&nbsp;Greet guests warmly, take drink orders, and provide excellent customer service throughout.Beverage Preparation:&nbsp;Prepare alcohol and non-alcoholic beverages according to the established sequence of service.Inventory Management:&nbsp;Monitor stock levels, restock supplies, and assist with inventory control.Teamwork:&nbsp;Collaborate with management to ensure smooth bar and restaurant operations.Cleanliness &amp; Safety:&nbsp;Keep the bar area clean, organized, and compliant with health and safety regulations.Qualifications &amp; ExperiencePrevious experience within a bar/restaurant, preferably in a hotel environment.Fluency in English, with an additional language being a plus.Degree/Diploma in Hospitality/Tourism.Excellent communication and customer service skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Bartender

Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.OR• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Leading Pastry Culinary Team• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.• Encourages and builds mutual trust, respect, and cooperation among team members.• Serves as a role model to demonstrate appropriate behaviors.• Ensures and maintains the productivity level of employees.• Ensures employees understand expectations and parameters.• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.• Leads shifts while personally preparing food items and executing requests based on required specifications.• Supervises and coordinates activities of cooks and workers engaged in food preparation.&nbsp;Ensuring Culinary Standards and Responsibilities are Met• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.• Recognizes superior quality products, presentations and flavor.• Maintains food preparation handling and correct storage standards.• Maintains purchasing, receiving and food storage standards.• Supports procedures for food &amp; beverage portion and waste controls.• Follows proper handling and right temperature of all food products.• Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.• Ensures compliance with all applicable laws and regulations.• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.• Checks the quality of raw and cooked food products to ensure that standards are met.• Assists in determining how food should be presented and creates decorative food displays.&nbsp;Ensuring Exceptional Customer Service• Provides services that are above and beyond for customer satisfaction and retention.• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.• Sets a positive example for guest relations.• Empowers employees to provide excellent customer service.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.• Strives to improve service performance.&nbsp;Maintaining Culinary Goals• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.• Purchases appropriate supplies and manage inventories according to budget.&nbsp;Supports Training and Development Activities&nbsp;• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.• Ensures property policies are administered fairly and consistently.• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.&nbsp;Additional Responsibilities&nbsp;• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Analyzes information and evaluates results to choose the best solution and solve problems.• Brings issues to the attention of the department manager and Human Resources as necessary.• Attends and participates in all pertinent meetings.

Head Baker 26051189

O Σεφ είναι υπεύθυνος για τη διαχείριση των a La Carte εστιατορίων του ξενοδοχείου, το σχεδιασμό των μενού, την οργάνωση και επίβλεψη των προμηθειών, καθώς και την εφαρμογή των συστημάτων και κανόνων υγείας και καθαριότητας. Θα έχει τη δυνατότητα να προτείνει καινοτόμες ιδέες και θα έχει πάθος με τη γαστρονομία. Ο Chef a La Carte θα αναφέρεται απευθείας στο Διευθυντή του Ξενοδοχείου.Κύριες Αρμοδιότητες:<ul><li>Κατανέμει σωστά την ομάδα του/της στα a La Carte εστιατόρια ανάλογα με τις εκάστοτε ανάγκες.</li><li>Διασφαλίζει το ποιοτικό αποτέλεσμα του φαγητού που προσφέρεται.</li><li>Διασφαλίζει την εξαιρετική παρουσίαση των πιάτων και του μπουφέ.</li><li>Επισκέπτεται τα εστιατόρια και επικοινωνεί με τους πελάτες (παρουσιάζει πιάτα, λύνει τυχόν απορίες, ικανοποιεί ιδιαίτερες προτιμήσεις).</li><li>Μεριμνά έγκαιρα για τις παραγγελίες και τις γενικότερες ελλείψεις.</li><li>Φροντίζει για την παραλαβή υψηλής ποιότητας πρώτων υλών.</li><li>Εφαρμόζει το σύστημα HACCP και τα υγειονομικά πρωτόκολλα.</li><li>Είναι ενήμερος/η για τις πωλήσεις/κουβέρ/δικαιούμενα του εκάστοτε τμήματος σε ημερήσια βάση.</li></ul>Απαραίτητα προσόντα:<ul><li>Πτυχίο μαγειρικής</li><li>Τουλάχιστον 3 χρόνια επαγγελματικής εμπειρίας ως Chef σε κουζίνα είτε σε εστιατόριο a la carte είτε σε μπουφέ, ιδανικά σε ξενοδοχειακό περιβάλλον.</li><li>Γνώση νέων γαστρονομικών πρακτικών και τάσεων.</li><li>Εμπειρία σε διαφορετικά στυλ κουζίνας (π.χ. ιταλική, κινεζική, κ.λπ.).</li></ul>Αναγκαίες δεξιότητες και αξίες:<ul><li>Καλή και άνετη επικοινωνία με πελάτες</li><li>Επαγγελματισμός / Υπευθυνότητα</li><li>Δημιουργικότητα και φαντασία</li><li>Κριτική σκέψη και ικανότητα επίλυσης προβλημάτων</li><li>Ηγετικές ικανότητες και πνεύμα ομαδικότητας</li></ul>

Chef à la carte

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and escort them to their seat. They also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. He/she will work closely with the Culinary and Beverage teams to ensure One&amp;Only service standards exceed the experience of the guest. Key Duties and Responsibilities<ul><li>Greeting guests as they enter and putting them on a waiting list as necessary.</li><li>Providing guests with menus and answering any initial questions.</li><li>Seating guests at tables or in waiting areas.</li><li>Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.</li><li>Engaging with guests to ensure they're happy with food and service.</li><li>Responding to complaints and helping to resolve them.</li><li>Answering phone calls, taking reservations and answering questions.</li><li>A knowledge of the menu.</li><li>Helping with other positions in the restaurant as needed.</li><li>Providing great customer service.</li><li>To assist with any other duties that are required by the members of the management team.</li></ul> Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 2 years’ experience</li><li>Excellent Communication skills</li><li>Excellent knowledge of English</li><li>Workplace training from within a high standard hotel environment.</li><li>Knowledge of catering operations and beverage practices within the catering industry. &nbsp;</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul> What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Hostess | Manko | One&Only Aesthesis, Athens (18890)

Bartender is responsible to provide professional and customer focused service to our guests, ensuring a memorable experience for guest. He/She will work closely with the Culinary and Service teams to ensure One&amp;Only service standards exceed the experience of the guest. Will work with the FB Leadership team to establish trainings and implementing plans that will help the team exceed the departmental goals.&nbsp;Key Areas of Job Responsibility&nbsp;<ul><li>Maintain complete knowledge of service requirements for assigned function</li><li>Knowing all Liquor brands, beers and non-alcoholic beverages ordered.</li><li>Characteristics/description of wines/champagnes ordered.</li><li>Designated glassware, ingredients, preparation method and garnishes required</li><li>Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level daily.</li><li>To be proficient in the History of the Specialty Outlets and act as an ambassador to it</li><li>Well knowledge of the Outlet’s menus and promotional activities.</li><li>To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards.</li><li>To assist with any other duties that are required by the Food and Beverage management or another member of the Resort management team.</li></ul>&nbsp;&nbsp; &nbsp;&nbsp;Skills, Experience &amp; Qualifications&nbsp;<ul><li>At least 2 years’ experience at a similar level</li><li>Excellent knowledge of English</li><li>Excellent Communication skills&nbsp;</li><li>Workplace training from within a high standard resort environment.</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in international hospitality environment.</li><li>Experience in luxury resort would be an advantage but not a requirement.</li></ul>&nbsp;

Bartender/Barista (6680)

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Oversee the daily operation of the restaurant(s), ensuring excellence in guest service and satisfaction</li><li>Ensure smooth coordination between kitchen, bar, and service teams</li><li>Maintain high standards of hygiene, service, and hospitality according to company and Hilton brand standards</li><li>Handle customer feedback proactively and with professionalism</li><li>Train, develop, and motivate the restaurant team to achieve service excellence</li><li>Supervise scheduling and shift planning to ensure optimum staffing</li><li>Ensure compliance with health &amp; safety, ISO, and HACCP regulations</li><li>Report on daily operations, guest satisfaction, and team performance to the F&amp;B Manager</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality Management or related field</li><li>Excellent command of the English language</li><li>A second language will be considered an asset</li><li>Minimum&nbsp;2 years of experience in a similar position&nbsp;in a 5-star hotel or fine-dining restaurant</li><li>Computer literacy (MS Office, POS systems)</li><li>Strong leadership, team management, and communication skills</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Restaurant Manager

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and escort them to their seat. They also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. He/she will work closely with the Culinary and Beverage teams to ensure One&amp;Only service standards exceed the experience of the guest. Key Duties and Responsibilities<ul><li>Greeting guests as they enter and putting them on a waiting list as necessary.</li><li>Providing guests with menus and answering any initial questions.</li><li>Seating guests at tables or in waiting areas.</li><li>Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.</li><li>Engaging with guests to ensure they're happy with food and service.</li><li>Responding to complaints and helping to resolve them.</li><li>Answering phone calls, taking reservations and answering questions.</li><li>A knowledge of the menu.</li><li>Helping with other positions in the restaurant as needed.</li><li>Providing great customer service.</li><li>To assist with any other duties that are required by the members of the management team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 2 years’ experience</li><li>Excellent Communication skills</li><li>Excellent knowledge of English</li><li>Workplace training from within a high standard hotel environment.</li><li>Knowledge of catering operations and beverage practices within the catering industry. &nbsp;</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Hostess | Ora By Ettore Botrini | One&Only Aesthesis, Athens (18938)

Head Bartender is responsible to provide professional and customer focused service to our guests, ensuring a memorable experience and will assist to Bar Manager and Assist. Bar Manager to oversee and coordinate the planning of the beverage team.&nbsp;Key Duties and Responsibilities • &nbsp; &nbsp;Head Bartender should lead by example and create an environment where all guests and employees feel comfortable, welcome and special.&nbsp; • &nbsp; &nbsp;To be proficient in the History of the Specialty Outlets and act as an ambassador to it • &nbsp; &nbsp;Well knowledge of the Outlet’s menus and promotional activities • &nbsp; &nbsp;To help the Assistant Bar Manager to train and develop the beverage team to ensure good food and beverage knowledge, perfect Sequence of service delivery • &nbsp; &nbsp;Encourages and builds mutual trust, respect and cooperation among team members. • &nbsp; &nbsp;Ensures compliance with all food and beverage policies, standards and procedures by training, supervising follow-up and hands on management • &nbsp; &nbsp;Assists the leadership team with running the restaurant operation and completes all tasks, duties, responsibilities, and projects as assigned within set timelines. • &nbsp; &nbsp;To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards • &nbsp; &nbsp;Ensure the proper appearance and grooming of assigned Colleagues • &nbsp; &nbsp;To ensure that all Food Safety standards – HCCP / DIVERSEY &nbsp; are followed to the fullest. • &nbsp; &nbsp;To assist with any other duties that are required by the Food and Beverage management or another member of the Hotel management team.&nbsp; • &nbsp; &nbsp;To continuously collect feedback from guests and report it back to the Management • &nbsp; &nbsp;To assist with any other duties that are required by the members of the management team.Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;High School Diploma • &nbsp; &nbsp;Minimum three years’ experience in relevant positions. • &nbsp; &nbsp;Excellent Communication skills&nbsp; • &nbsp; &nbsp;Knowledge of catering operations and beverage practices within the catering industry. &nbsp; • &nbsp; &nbsp;An understanding of the preparation, delivery and services associated with the highest standards found in an international hospitality environment. • &nbsp; &nbsp;Experience with Micros is a plus

Head Bartender Camparino | One&Only Aesthesis, Athens (19659)

SeaCrete Hotels is looking for a Chef in Kalyves, Chania.Required qualifications:• Bachelor's degree in culinary art• Experience in a corresponding position in a 5* hotel• Knowledge of food safety and hygiene (HACCP)• Very good communication, collaboration, organization and time management skills• Team spirit and efficiency under pressure conditions and high demands• Flexibility and adaptability• Kindness, pleasant and friendly personality• Customer service orientation• Excellent knowledge of English• Knowledge of German, Polish or French will be considered an additional qualificationThe company offers:• Accommodation and food• Salary in accordance to qualifications• Pleasant, friendly working environment• Prospect of development and long-term cooperation

CHEF

We are currently looking for Sous ChefRequired qualifications:• Bachelor's degree in culinary art• Minimum experience of 3 years in a corresponding all-inclusive kitchen position• Knowledge of food safety and hygiene (HACCP)• Very good communication, collaboration, organization and time management skills• Team spirit• Flexibility and adaptability• Kindness, pleasant and friendly personality• Customer service orientationThe company offers:• Accommodation and food• Salary based on qualifications• Pleasant, friendly working environment• Prospect of Career development and long-term cooperation

SOUS CHEF

Main responsibilities<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Ensures customer service consistent with the LHW standards.</li><li>Ensures full compliance to SOPs, policies (including security) and brand standards.</li><li>In charge of restaurant operations during all restaurant functions including mise en place (preparations) and service.</li><li>Assists in all training sessions organized by the F&amp;B / Restaurant Manager.</li><li>Responsible for cash handling.</li><li>In charge of controlling bar &amp; wine inventories.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting company appearance and uniform standards.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handles complaints and oversees the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Contributes to the achievement of financial goals by enforcing upselling techniques.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>A keen eye for detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation &amp; daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Captain – SANT.CAP

Job Responsibilities<ul><li>Prepare food items for customers using a quality predetermined method in a timely and consistent manner,</li><li>Set up station with predetermined mise en place required to service,</li><li>An emphasis on precision and advanced organizational skills,</li><li>Practice sanitation and safety daily to ensure the total customer satisfaction,</li><li>Have knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.</li></ul>Job Requirements<ul><li>Previous experience in a 5* Luxury Hotel is desirable,</li><li>A minimum of 2 years working experience in a similar position,</li><li>Ability to read/follow recipes and instructions provided for execution,</li><li>Good hygiene knowledge and HACCP Standards,</li><li>Ability to work fast and with accuracy,</li><li>Give emphasis on precision,</li><li>High level of energy and ability to work under pressure,</li><li>Advanced organizational and interpersonal skills,</li><li>Excellent command of English language.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at equipped apartments,</li><li>Daily meals while Hotel on operation,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Commis – KAT.Commis

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Waiter/Waitress you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the smooth operation of the shift through customer focused service delivery·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct on the job training in accordance with the departmental standards and procedures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate service attributes in accordance with company standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate understanding and awareness of all company policies and procedures relating to Health &amp; Safety·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Immediate and effective response to guest ‘s requests and complaintsEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in the Food and Beverage industry - Service experience at a 4 or 5* hotel preferred·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be familiar with Food and Beverage industry’s technology·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upselling, while you ensure guests needs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be informed about other cultures and dairy restrictionsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Waiter / Waitress (Santorini & Paros)

Our restaurant and bar area require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food &amp; Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.Applicant’s main accountabilities:<ul><li>Greet and escort guests with a professional and positive attitude.</li><li>Oversee the flow of guests within the restaurant.</li><li>Manage the reservations and shift team. Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.</li><li>Focus on service quality as well as economic/cost targets.</li><li>Liaise between kitchen staff and floor staff.</li><li>Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.</li><li>Oversee and pro-actively deal with guest queries and complaints.</li><li>Advise guests on menus &amp; beverage choices.</li><li>Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).</li><li>Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).</li></ul>Applicant’s main qualifications:<ul><li>Hospitality education will be appreciated.</li><li>Experience in a similar position in 4 or 5 star luxury hotels.</li><li>A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.</li><li>Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.</li></ul>Applicant’s main capabilities and values:<ul><li>Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>A natural ability and confidence to sell/promote.</li><li>Exceptional communication and presentational skills</li></ul>

Sous Maître

The bartender is responsible for providing professional and customer focused service to our guests, ensuring a memorable experience for guests. He will work closely with the Culinary and Service teams to ensure One&amp;Only service standards exceed the experience of the guest. Will work with the FB Leadership team to establish trainings and implementing plans that will help the team exceed the departmental goals. Key Duties and Responsibilities<ul><li>Maintain complete knowledge of service requirements for assigned function</li><li>Knowing all Liquor brands, beers and non-alcoholic beverages ordered.</li><li>Characteristics/description of wines/champagnes ordered.</li><li>Designated glassware, ingredients, preparation method and garnishes required</li><li>Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.</li><li>Transport supplies from storeroom to bar set-up area.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level daily.</li><li>To be proficient in the History of the Specialty Outlets and act as an ambassador to it</li><li>Well knowledge of the Outlet’s menus and promotional activities.</li><li>To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards.</li><li>To ensure that all Food Safety standards – HCCP / DIVERSEY &nbsp; are followed to the fullest.</li><li>To assist with any other duties that are required by the Food and Beverage management or another member of the Hotel management team.</li><li>Perform any side-work as requested</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>&nbsp;At least 2 years’ experience at a similar level</li><li>Excellent knowledge of English</li><li>Excellent Communication skills</li><li>Workplace training from within a high standard hotel environment.</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in an international hospitality environment.</li><li>Experience with Micros is a plus</li><li>Experience in a luxury resort would be an advantage but not a requirement. Experience in &nbsp;luxury resort would be an advantage but not a requirement.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Bartender | One&Only Aesthesis, Athens (18951)

We are currently looking to recruit passionate and dynamic Front of House professionals (Head Waiters, Waiters, Assistant Waiters) who pride themselves on their ability to deliver extraordinary levels of customer service. The ideal candidates will possess high levels of energy and diligence, a spirit of cooperation and togetherness and a keen eye for detail. They will be enthusiastic individuals with excellent communication skills and fluency in English.Job Responsibilities:<ul><li>Providing a friendly and professional guest experience according to LHW standards.</li><li>Apply suggestive selling and upselling techniques adapted to guests, when required.</li><li>Handling complaints and issues of guests in a professional manner.</li><li>Monitoring pre - set and service procedures.</li><li>Always maintain outstanding hygiene to all work areas.</li><li>Cooperation with the rest of the restaurant staff and kitchen team.</li><li>Ensure supplies be on a par stock level.</li><li>Process POS and payment procedures (visa-American Express-MC-gift vouchers).</li></ul>Required qualifications:<ul><li>Valid experience in a similar position at upper-class hotels or restaurants.</li><li>Knowledge of hygiene and safety procedures.</li><li>Possession of all health certificates required.</li><li>Orientation to achieve goals.</li><li>Excellent POS knowledge.</li><li>Excellent command of both Greek and English. Any additional language knowledge is more than welcome.</li><li>Degree/ diploma in the hospitality sector or related field will be considered a plus.</li><li>Customer service mentality and guest satisfaction driven.</li><li>Professional appearance and behavior.</li><li>Ability to work in a busy environment.</li><li>Ability to spot and resolve problems efficiently.</li><li>Excellent organizational skills.</li><li>Dynamic personality, with a team spirit.</li><li>Reliable and consistent.</li><li>Eagerness to develop skills and to evolve in the hospitality industry.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Head Waiter / Waiter / Assistant Waiter - SANT.HW.W.AW

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;&nbsp;As a Waiter/Waitress Trainee, you will...·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the seamless operation of shifts by delivering customer-focused service.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in on-the-job training in accordance with departmental standards and procedures.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learn and exhibit service qualities aligned with the company’s standards.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop knowledge and understanding of company policies and procedures related to Health &amp; Safety.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respond promptly and effectively to guests’ requests and complaints, ensuring their satisfaction.Entry Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Currently enrolled as a student in hospitality, tourism, or a related field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of Greek and English, both spoken and written.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team-oriented with excellent communication skills, capable of interacting with guests from diverse cultural backgrounds, colleagues, and managers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interest in learning upselling techniques while addressing guests’ needs.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Willingness to gain knowledge about various cultures, dietary preferences, and restrictions.We offer:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Waiter / Waitress Trainee

Our restaurants require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food &amp; Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.Applicant’s main accountabilities:<ul><li>Greet and escort guests with a professional and positive attitude.</li><li>Oversee the flow of guests within the restaurant.</li><li>Manage the reservations and shift team.</li><li>Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.</li><li>Focus on service quality as well as economic/cost targets.</li><li>Liaise between kitchen staff and floor staff.</li><li>Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.</li><li>Oversee and pro-actively deal with guest queries and complaints.</li><li>Advise guests on menus &amp; beverage choices.</li><li>Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).</li><li>Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).</li></ul>Applicant’s main qualifications:<ul><li>Hospitality education will be appreciated.</li><li>Experience in a similar position in 4 or 5 star luxury hotels.</li><li>A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.</li><li>Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.</li></ul>Applicant’s main capabilities and values:<ul><li>Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail.</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>A natural ability and confidence to sell/promote.</li><li>Exceptional communication and presentational skills</li></ul>

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