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You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

This position plays a critical role within the Commercial department to secure the smooth progression of all processes related to the Account Management of the Corporate Segment. The role is responsible to provide support to the members of Account Management team in several tasks such as the preparation of client proposals and reporting. The role is part of the Account Management Team which is comprised by Account Managers &amp; Executives as well as the Head of the team. &nbsp;&nbsp;Position Summary:<ul><li>Distribute communications to related departments in a timely manner when needed</li><li>Ensure records are accurately updated and stored responsibly in accordance with company policy</li><li>Update daily and / or weekly all CRM systems, with the respected contracts and or terms for our clients</li><li>Maintain a professional rapport with external and internal customers</li><li>Work alongside other departments to ensure protocol is being followed in compliance with company policy</li><li>Have a close cooperation with Legal Department as far as terms &amp; conditions for external clients is concerned</li><li>Perform administrative duties such as making reports, printing, photocopying and sending emails, and ordering office supplies</li></ul>&nbsp;Qualifications &amp; Skills:<ul><li>Academic background: general education degree or equivalent (University Degree will be preferred)</li><li>Minimum 2 years in a similar position, preferably in a complex commercial environment</li><li>Very good command of English - verbal and written</li><li>IT literate with excellent command of MS Office suite</li><li>Customer service experience</li><li>Excellent Customer service skills</li><li>Knowledge of CRM tools and relevant system applications</li><li>Knowledge of supporting and administrative processes</li><li>Effective on rapport building to develop trust and strong relationships with clients&nbsp;</li><li>Ability to manage data collection and filing</li><li>Ability to multitask</li><li>Strong listening skills</li><li>Being able to use empathy (Interpersonal sensitivity)&nbsp;</li><li>Be able to divert pressure and keep calm under stressful conditions</li></ul>

Commercial Support Agent

Αυτή τη στιγμή αναζητούμε έναν νέο συνεργάτη για τον ρόλο του Sales Representative, για να στελεχώσει την Ομάδα της θυγατρική του Ομίλου AKTOR, ΕΛΛΗΝΙΚΑ ΛΑΤΟΜΕΙΑ Α.Ε., στην περιοχή των Ιωαννίνων.Περιγραφή του Ρόλου:Ως Sales Representative, η κύρια αποστολή σου έγκειται στην αποτελεσματική διαχείριση και εξυπηρέτηση του υφιστάμενου πελατολογίου, όπως και στην ανάπτυξη νέου καθώς και στην αξιοποίηση εμπορικών ευκαιριών προς όφελος της εταιρείας. Η θέση περιλαμβάνει τη συχνή πραγματοποίηση επισκέψεων σε εργοτάξια, γραφεία και σημεία πώλησης, με στόχο τη διατήρηση ισχυρών επαγγελματικών σχέσεων καθώς και την ορθή και έγκαιρη διεκπεραίωση διαδικασιών, όπως η παράδοση τιμολογίων και η παραλαβή επιταγών. Παράλληλα, θα είσαι αρμόδιος για την αυστηρή παρακολούθηση των πιστωτικών ορίων των πελατών. Θα έχεις υπό την ευθύνη σου, την συγκέντρωση και την ανάλυση στοιχείων της αγοράς και του ανταγωνισμού, ενώ θα υποβάλλεις λεπτομερείς αναφορές και εμπορικούς δείκτες (KPIs). Για την άρτια εκπλήρωση των καθηκόντων σας, απαιτείται η συστηματική μετακίνηση στην ευρύτερη περιοχή των Ιωαννίνων.Καθήκοντα / Αρμοδιότητες της Θέσης:<ul><li>Διαχείριση και υποστήριξη του υπάρχοντος πελατολογίου (claims, ανάγκες, σύνταξη νέων προσφορών)</li><li>Υποστήριξη προγραμματισμένων επισκέψεων σε υφιστάμενους και νέους πελάτες</li><li>Διαχείριση οικονομικών στοιχείων (απαιτήσεις σε τιμολόγια και επιταγές)</li><li>Συλλογή στοιχείων αγοράς / ανταγωνισμού (πραγματοποίηση Benchmarking σε επίπεδο ανταγωνισμού)</li><li>Χαρτογράφηση της αγοράς με σκοπό την ανάπτυξη νέου πελατολογίου</li><li>Συνεργασία με την ευρύτερη ομάδα για την επίτευξη στόχων (πιστοληπτική ικανότητα πελατών)</li><li>Προετοιμασία και σύνταξη αναφορών στον Εμπορικό Διευθυντή σε εβδομαδιαία και μηνιαία βάση&nbsp;</li></ul>Απαιτούμενα Προσόντα:<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ ως Μεταλλειολόγος, Ορυκτών Πόρων, Πολιτικός Μηχανικός, Τοπογράφος, Οικονομικά, Διοίκηση Επιχειρήσεων, Λογιστική, Logistics</li><li>Έως 3 χρόνια εμπειρίας σε παρόμοιο ρόλο</li><li>Άδεια οδήγησης κατηγορίας Β</li><li>Ικανότητα προγραμματισμού επισκέψεων και επίτευξης στόχων</li><li>Άριστη χρήση Microsoft Office (ιδίως Excel και PowerPoint)</li><li>Πολύ καλές επικοινωνιακές και πελατοκεντρικές δεξιότητες με έμφαση στη δημιουργία σχέσεων εμπιστοσύνης</li></ul>Η Εταιρεία προσφέρει:<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Ιδιωτική ιατρoφαρμακευτική ασφάλιση</li><li>Ενδιαφέροντα και απαιτητικά καθήκοντα σε μεγάλης κλίμακας έργα</li><li>Ευκαιρίες συνεχούς μάθησης και επαγγελματικής ανάπτυξης</li><li>Προοπτικές εξέλιξης στον τομέα των B2B πωλήσεων</li><li>Θετικό και συνεργατικό εργασιακό περιβάλλον</li><li>Δέσμευση για παροχή υγιούς και ασφαλούς χώρου εργασίας για όλα τα μέλη της ομάδας</li></ul>Συνεργαζόμαστε και δεσμευόμαστε ώστε να δημιουργήσουμε ένα περιβάλλον ποικιλομορφίας και ένταξης για όλους!Κοινωνικό αποτύπωμα:<ul><li>Συμβάλλουμε στην πράσινη μετάβαση της Ελλάδας!</li><li>Υποστηρίζουμε Έλληνες προμηθευτές!</li><li>Επιτυγχάνουμε σχεδόν πλήρη ανακύκλωση. Έχουμε Ανακυκλώσει το 96,7% των Αποβλήτων Κατασκευών, Κατεδαφίσεων και Εκσκαφών.</li><li>Λειτουργούμε υπεύθυνα!</li></ul>Σεβόμαστε την ιδιωτικότητά σας. Όλα τα προσωπικά δεδομένα που παρέχετε στην αίτηση και το βιογραφικό σας θα τηρηθούν με απόλυτη εμπιστευτικότητα.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Εντάξου στην ομάδα μας και έλα να χτίσουμε μαζί το μέλλον σου!

Sales Representative

Intellectica is recruiting a dedicated and dynamic&nbsp;Import Operator&nbsp;on behalf of a leading freight forwarding company. Based in Thessaloniki, Greece and reporting directly to the Line Manager, the ideal candidate will play a vital role in ensuring the seamless and efficient importation of goods while maintaining compliance with customs regulations and company policies.Key activities and responsibilities of this role include:<ul><li>Scheduling and booking shipments from overseas, ensuring that goods are picked up, transported, and delivered on time</li><li>Preparing and verifying all necessary import documentation to meet customs and regulatory requirements, helping to secure smooth and compliant customs clearance</li><li>Acting as the primary point of contact between customers, carriers, customs brokers, and internal teams to resolve any issues, provide updates, and ensure effective shipment tracking</li><li>Maintaining accurate records of shipments in internal systems and generating reports on the status and performance of import operations</li><li>Ensuring that all operations adhere to both internal standards and external regulatory requirements, thereby supporting the company’s commitment to reliable and on-time deliveries</li><li>Maintaining accurate and up-to-date records of customer interactions, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in an import/export, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree in Supply Chain Management will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek, English, and Italian is required</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

Import Operator int-0292

ΤΙ ΘΑ ΚΑΝΕΙΣ &nbsp; Ως Υπεύθυνος/η Τμήματος, θα είσαι το άτομο που υποστηρίζει και ενθαρρύνει την ομάδα σου. Προάγοντας μια κουλτούρα χωρίς αποκλεισμούς, θα δημιουργήσεις ένα περιβάλλον όπου όλοι μπορούν να εξελιχθούν. Ενεργώντας σύμφωνα με τις αξίες μας, θα συμβάλλεις τόσο στη δική σου επιτυχία, όσο και στην επιτυχία της εταιρείας.&nbsp;Πιο συγκεκριμένα, θα:&nbsp;<ul><li>Καθοδηγείς την ομάδα σου, ώστε να προσφέρει εξαιρετική εξυπηρέτηση στους πελάτες, διασφαλίζοντας την αισθητική αρτιότητα του τμήματος και προωθώντας ενεργά τις πωλήσεις.&nbsp;</li><li>Έχεις την ευθύνη για τα δυνατά σημεία του καταστήματος και του τμήματός σου, αναλύοντας τις πωλήσεις, εντοπίζοντας εμπορικές ευκαιρίες, θέτοντας στόχους και δημιουργώντας πλάνα για τη βελτιστοποίηση των αποτελεσμάτων, των κερδών και των αποθεμάτων.&nbsp;</li><li>Διαμορφώνεις το πρόγραμμα και το πλάνο της ομάδας, για να εξασφαλίσεις τις διαδικασίες ανοίγματος και κλεισίματος.&nbsp;</li><li>Αναπτύξεις την ομάδα σου, καλλιεργώντας παράλληλα μια κουλτούρα χωρίς αποκλεισμούς και μια συνεργασία που προωθεί την ανάπτυξη και την καινοτομία.&nbsp;</li><li>Ενημερώνεσαι για τις τάσεις της μόδας, τις προτιμήσεις των πελατών και τους ανταγωνιστές για να διατηρήσετε το ανταγωνιστικό πλεονέκτημα.&nbsp;</li><li>Εκπροσωπείς την εταιρεία με θετικό τρόπο κατά τη διάρκεια όλων των αλληλεπιδράσεων με τους πελάτες.&nbsp;</li></ul><ul><li>Διασφαλίζεις τη γενικότερη εμπειρία των πελατών, προωθώντας ενεργά το πρόγραμμα επιβράβευσής μας.&nbsp;&nbsp;</li></ul>ΜΕ ΠΟΙΟΥΣ ΘΑ ΣΥΝΕΡΓΑΣΤΕΙΣ&nbsp;Τα καταστήματά μας είναι η καρδιά της εταιρείας μας, όπου οι πελάτες γνωρίζουν πρωταρχικά το brand μας. Ως μέρος της δυναμικής ομάδας καταστήματος, κάθε ρόλος—— από τους Συμβούλους Πωλήσεων, Υπεύθυνους/ες Τμήματος, Διευθυντές/ριες Καταστημάτων και Διακοσμητές/ριες έως τους Υπεύθυνους/ες Κεντρικού Ταμείου —συμβάλλει στη δημιουργία ενός ευχάριστου περιβάλλοντος που αποτελεί έμπνευση. Επιπρόσθετα, θα έρχεσαι σε επαφή με το Area Team της περιοχής σου, για να μοιράζεστε πληροφορίες και να επιτύχετε μαζί τους στόχους σας. Μαζί με την ομάδα σου, θα παίξεις σημαντικό ρόλο βοηθώντας τους πελάτες να εκφράσουν την προσωπικότητα τους με τις τελευταίες τάσεις και το διαχρονικό στυλ. Χτίζοντας ουσιαστικές σχέσεις με τους πελάτες στα καταστήματά μας, θα κάνουμε μαζί τη μόδα προσιτή και βιώσιμη για όλους.&nbsp;ΠΟΙΟΙ ΕΙΣΤΕ&nbsp;Αναζητούμε άτομα με …&nbsp;<ul><li>Εμπειρία στις διαδικασίες και τη διοίκηση σε καταστήματα λιανικής.&nbsp;&nbsp;</li><li>Εξειδίκευση στον προγραμματισμό, την ανάλυση και την παρακολούθηση των πωλήσεων, χρησιμοποιώντας σχετικά εργαλεία και αναφορές.&nbsp;</li></ul>Που είναι…&nbsp;<ul><li>Γεμάτα αυτοπεποίθηση, που εμπνέουν, καθοδηγούν και αναπτύσσουν τις ομάδες τους, ενώ αποτελούν παράδειγμα των εταιρικών αξιών και κουλτούρας.&nbsp;</li></ul><ul><li>Υποστηρικτικά και αξιόπιστα, με αποτελεσματική επικοινωνία και ομαδική διάθεση, που απολαμβάνουν τα ομαδικά και δυναμικά περιβάλλοντα.&nbsp;</li></ul><ul><li>Πρόθυμα να παρέχουν εξαιρετική εξυπηρέτηση στους πελάτες κατά την προώθηση και την πώληση των προϊόντων μας.&nbsp;</li></ul><ul><li>Ενημερωμένα για τον ανταγωνισμό και έχουν έντονο ενδιαφέρον για τις τάσεις της μόδας.&nbsp;</li></ul><ul><li>Επικοινωνιακά, δημιουργικά και με όρεξη για μάθηση.&nbsp;</li></ul><ul><li>Ευέλικτα, αναλυτικά, που εστιάζουν στους στόχους και είναι ικανά να διαχειρίζονται στατιστικές και να δουλεύουν με αριθμούς.&nbsp;</li></ul>ΠΟΙΟΙ ΕΙΜΑΣΤΕ&nbsp;Ο Όμιλος H&amp;M είναι ένας παγκόσμιος όμιλος εταιρειών που αποτελείται από ισχυρά εμπορικά brands. Στόχος μας είναι να αποδείξουμε ότι δεν χρειάζεται συμβιβασμός μεταξύ της εξαιρετικής σχεδίασης, των προσιτών τιμών και των βιώσιμων λύσεων. Θέλουμε να απελευθερώσουμε τη μόδα για όλους και οι πελάτες μας να βρίσκονται στο επίκεντρο κάθε απόφασης που παίρνουμε.&nbsp;Είμαστε μία μεγάλη ομάδα από χιλιάδες ταλαντούχα άτομα, με το ίδιο πάθος, που ενώνονται μέσω της κοινής μας κουλτούρας και τις αξίες μας. Θέλουμε να χρησιμοποιήσουμε τη δύναμή μας, τα εργαλεία και τις γνώσεις μας για να ωθήσουμε μαζί τη βιομηχανία της μόδας προς ένα βιώσιμο μέλλον χωρίς αποκλεισμούς.&nbsp;ΕΛΑ ΜΑΖΙ ΜΑΣ&nbsp;Η μοναδικότητά μας προέρχεται από έναν συνδυασμό πολλών στοιχείων– της συμπεριληπτικής και ομαδικής κουλτούρας μας, των ισχυρών μας αξιών και των ευκαιριών για ανάπτυξη.&nbsp;&nbsp;Αλλά πάνω από όλα, είναι οι άνθρωποί μας που μας κάνουν αυτό που είμαστε.&nbsp;Υπέβαλε την αίτησή σου άμεσα, στέλνοντας το βιογραφικό σου σημείωμα έως τη Δευτέρα 5 Ιανουαρίου. Λόγω της πολιτικής προστασίας προσωπικών δεδομένων, δεχόμαστε αιτήσεις μόνο μέσω της σελίδας καριέρας μας.&nbsp;Κάνε το επόμενο βήμα στην καριέρα σου μαζί μας. Το ταξίδι ξεκινάει εδώ.&nbsp;

Υπεύθυνος/η Τμήματος

We are looking for a Key Account Manager to join our high-caliber team, with a primary role in developing and managing clients around e-invoicing solutions.Your contribution to the success of the team:<ul><li>Develop new business and manage key accounts through long-term strategic relationships</li><li>Identify new sales opportunities and market prospects</li><li>Accurately forecast monthly and quarterly sales performance and achieve revenue targets</li><li>Participate in contract negotiations to secure favorable terms</li><li>Capture customer feedback to drive product improvements and new offerings</li><li>Maintain strong knowledge of the market, competition, and industry trends</li><li>Support commercial activities during RFI/RFP processes</li><li>Collaborate closely with Professional Services to ensure high-quality proposals and delivery</li><li>Ensure exceptional customer service and maintain a strong professional company image</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s or Master’s degree in Business Administration, Marketing, Information Systems, or a related field</li><li>Minimum of 3 years of experience in Sales, preferably in the IT industry (Business Software Solutions)</li><li>Understanding of B2B sales techniques and strategies within the software industry</li><li>Excellent verbal and written communication skills in both Greek and English</li><li>Ability to build and maintain strong professional relationships with B2B clients</li><li>Strong presentation and product demonstration skills</li><li>Results-driven mindset with a strong focus on achieving targets</li><li>Ability to work independently as well as collaboratively within a team</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package&nbsp; ❤️Private health insurance plan&nbsp; 🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor&nbsp; 🚍Transportation with company’s bus from central stations&nbsp; 📖 Funded training &amp; development opportunities&nbsp; 🥪Catering food services

Key Account Manager

Join Shopify as a Technical Account Manager (TAM) and be the primary technical contact for our enterprise merchants in EMEA. In this role, you'll simplify complex environments and take actionable steps to support these merchants, leveraging your extensive knowledge and customer-facing skills. Act as a critical bridge between Shopify and our enterprise merchants, driving product adoption and innovation. You'll work with some of the most influential companies worldwide, helping them harness the power of Shopify to transform their business.Key Responsibilities:<ul><li>Provide strategic technical guidance to merchants, enhancing application health and aligning with business roadmaps.</li><li>Develop and maintain close relationships with merchants, increasing adoption and utilization of Shopify products.</li><li>Lead discussions with senior merchant leadership on technical strategy and incident management.</li><li>Deliver real-time support during high-stakes events and manage cross-functional project timelines.</li><li>Own the technical relationship with strategic clients, advocating for merchant needs to influence the product roadmap.</li><li>Design solutions and demonstrate the platform’s value to technical and non-technical clients.</li><li>Anticipate merchant needs, transitioning from reactive to proactive service delivery.</li><li>Manage on-site engagements, conduct technical health reviews, and support critical launches.</li></ul>Qualifications:<ul><li>Experience in Account Management, Solutions Engineering, or Technical Support, with a background in ecommerce, IT services, sales, consulting, or project management.</li><li>Proven track record working with commerce customers in D2C, Retail, or B2B.</li><li>Solid understanding of technical strategy for commerce businesses.</li><li>Strong communication and project management skills, adept at working with cross-functional teams.</li><li>Ability to travel for customer on-site visits (15-25%).</li><li>Technical proficiency in Observe/Splunk queries, GitHub, SQL/BigQuery, web technologies (HTML, CSS), HTTP Protocol, DNS/Domains, SSL provisioning, RESTful APIs, GraphQL, and JSON/XML.</li><li>Knowledge of Liquid and familiarity with development lifecycles and version control systems (git/Github).</li><li>Experience with Bugsnag and Observe dashboards and understanding of Shopify platform for decision-making.</li></ul>

Technical Account Manager, Enterprise EMEA

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team at Eurolife FFH Life Insurance. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Insurance Relationship Manager (Ioannina)

Insurance Relationship Manager (Rodos)

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team at Eurolife FFH Life Insurance. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>&nbsp;

Insurance Relationship Manager (Thessaloniki)

At DTS Cloud Security, an integral part of the DTS Group, we are at the forefront of innovation in cyber security, managed services and technologies. With our two high-tech data centers and our own security software, we offer customized hybrid solutions to our clients. Enjoy working in one of our 14 locations, with flat hierarchies and an open-door culture. Our diverse and international team of over 450 employees work in a flexible, friendly, and collaborative environment. Discover exciting opportunities with us, where your ideas are valued and your journey is our priority. Be a part of our mission to innovate and secure the digital future.Apply now<ul><li>Professionals</li><li>Graduates</li><li>Athens</li><li>Thessaloniki</li><li>Permanent</li><li>Full-time</li></ul>Your TasksAs a Technical PreSales Consultant (m/f/d) you will specialize in our own security product solutions and support our customers in an advisory capacity. The following activities fall within your area of ​​responsibility:<ul><li>You will support our sales team throughout the entire customer process - from the inquiry to the product presentation, consulting, testing to the conclusion of the sale and the technical implementation on site</li><li>You will constantly analyze and evaluate the feasibility of customer requirements in relation to our products</li><li>You will also identify problems and advise our customers on the optimal use of our solutions</li><li>You will work closely with our technical colleagues to ensure the continuous improvement and further development of our products and services</li><li>You will always be in constant contact with other technical and sales departments</li><li>Depending on your interests, we also offer you the big stage and you act as a speaker at workshops and events</li></ul>Your ProfileYour Know-how<ul><li>Professional experience in technical project management and/or sales of IT services that require explanation.</li><li>Good knowledge of using technologies from the Linux, Microsoft, public cloud or storage environment.</li><li>Responsible and service-oriented action with good problem-solving skills.</li><li>Ability to inspire our customers with ease for our technical solutions and services.</li><li>Very good knowledge of spoken and written German and English.</li></ul>&nbsp;Your Personality<ul><li>Excellent communication skills, also across teams</li><li>Open and confident demeanour and presentation skills</li><li>Proactive, service and solution-oriented mindset</li><li>Independent and reliable way of working</li><li>Enjoy continuous learning</li></ul>&nbsp;We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Technical PreSales Consultant (m/f/d) - Athens

Technical PreSales Consultant (m/f/d) - Thessaloniki

Our Sales Department is continuously growing, providing high quality services and is currently seeking to employ a full time Sales Engineer.The positionSales EngineerResponsibilities &amp; Duties:<ul><li>Offer preparation.</li><li>Market research.</li><li>Collaborating with sales and technical teams to understand customer requirements and provide customer service and technical support.</li></ul><ul><li>Using software to record sales, customer contact and shipping information, and other data.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor’s degree in engineering, marketing, business administration, or related field.</li><li>Work experience as a Sales Engineer or similar role will be an asset.</li><li>Fast computer typing skills and excellent knowledge of MS Office Suite.</li><li>Fluency in English and Greek (oral and written).</li><li>Strong communication, interpersonal, customer service, and sales skills.</li><li>The ability to follow client specifications.</li></ul><ul><li>Excellent problem-solving skills.</li><li>Excellent networking and time management skills.</li></ul><ul><li>Honesty and reliability.</li><li>Flexibility and adaptability.</li><li>Kind person with team spirit.</li><li>Pleasant personality.</li><li>Fulfilled military obligation services if required.</li></ul>What we offer:<ul><li>Pleasant working environment.</li><li>Competitive salary &amp; benefits package (bonus, team building activities, private health insurance training seminars, gym membership etc).</li><li>Collaborative and inclusive work culture.</li><li>Career development and growth opportunities.</li></ul> Please forward your CV and cover letter to: career@cmagreece.com

Sales Engineer for Sales Department

Intellectica is seeking an Account Manager on behalf of its client, a dynamic and fast-growing provider of integrated telecommunications and energy solutions. With a long-standing strategic partnership with leading providers in telecommunications and energy, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dynamic Sales team and play a key role in managing existing corporate relationships while driving new business opportunities across the B2B landscape.Key activities and responsibilities of this role include:<ul><li>Design and implement account growth strategies, targeting business clients with needs in telecom and energy sectors, aiming to position the company as a comprehensive provider and build long-term, high-value partnerships</li><li>Maintain and nurture relationships with existing clients, monitor contract performance, and proactively identify upselling or cross-selling opportunities across mobile, internet, and energy services</li><li>Conduct structured market research to identify potential clients, segment opportunities, and build a qualified sales pipeline aligned with company objectives</li><li>Engage with prospective clients through consultative selling, present tailored proposals, and manage the onboarding process to ensure a smooth transition into service</li><li>Conduct regular client visits and attend meetings to maintain strong relationships and identify new opportunities</li><li>Act as the primary point of contact for client concerns, ensuring timely and effective resolution while maintaining a high standard of professionalism</li><li>Liaise with departments such as billing, technical support, and customer care to resolve client issues, ensure service continuity, and deliver seamless customer experience</li><li>Monitor market trends and competitor activity to inform sales strategy</li><li>Monitor account metrics, usage trends, and client feedback, and report regularly to the Sales Manager on progress, challenges, and opportunities</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business, Marketing, or a related field</li><li>At least 2 years of experience in B2B sales, preferably within telecom or energy sectors</li><li>Demonstrated ability to manage and grow large client accounts effectively</li><li>Proven ability to develop new business and expand an existing client base</li><li>Strong understanding of the Greek corporate market</li><li>Proficiency in CRM Systems and MS Office</li><li>Valid driver’s license</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and negotiation skills</li><li>Highly motivated and target driven</li><li>Exceptional presentation skills</li><li>Commercial awareness and strategic thinking</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Strong understanding of sales techniques</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>The company offers:<ul><li>Private health insurance</li><li>Performance-based bonus scheme</li><li>Company car, mobile phone, tablet, and laptop</li><li>Flexible working hours</li><li>Modern, creative, and supportive work environment</li><li>Continuous and paid training</li><li>Career advancement opportunities</li></ul>Apply Now

Account Manager int-0396

Main Tasks:<ul><li>Receive and manage customer requests, through our internal ticketing system</li><li>Assign work orders to engineers</li><li>Follow up tickets through whole ticket lifecycle, based upon customer contracts</li><li>Ensure SLA terms are respected</li><li>Remotely perform system troubleshooting, incident investigation and resolution for a set of customers or services</li><li>Coordinate 3rd party vendors</li><li>Monitoring and operation of customer systems using managed services tools</li><li>Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams (Level 2, Level 3)</li><li>Reporting</li></ul>&nbsp;Required Qualifications:<ul><li>Bachelor's degree in computer science or related field</li><li>At least 2 years of proven experience in a similar position</li><li>Very good knowledge of Windows environment</li><li>Very good knowledge of MS Office (excel, word)</li><li>Basic technical knowledge and experience in Networking (switching/routing)</li><li>Basic knowledge and understanding in Firewalling/Security</li><li>Excellent knowledge of English (both written &amp; spoken)</li><li>Ability to work in shifts 24*7</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certification in the technological areas of Systems/Networking/Firewalling (e.g. CCNA, NSE, Azure etc.)</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Problem-solving and troubleshooting skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li><li>Consistency &amp; Reliability</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

Technical Support Engineer

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We’re seeking a skilled Systems Engineer (L1) to take charge of end-to-end project lifecycles, from initial planning to closeout.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Onsite🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to:&nbsp;ISC System Team Leader🖋️You will be reporting a L1 Systems Engineer to join our&nbsp;24/7 IT Operations team. This role involves monitoring, troubleshooting, and maintaining IT systems and cloud services across Microsoft Azure, virtualization platforms, and enterprise infrastructure.&nbsp;🕵‍♀️&nbsp;What we are looking for:Associate or&nbsp;Bachelor’s&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Desired:<ul><li>CompTIA A+ or MTA (for foundational IT knowledge).&nbsp;</li><li>Microsoft Azure Fundamentals (AZ-900) (for&nbsp;cloud services knowledge).&nbsp;</li><li>ITIL Foundation (for understanding IT service management).&nbsp;</li><li>VMware VCTA (for basic virtualization knowledge).</li></ul>🎯&nbsp;Main Responsibilities<ul><li>Monitor Windows/Linux servers, virtualization platforms, and Azure cloud environments for performance and security issues.</li><li>Identify and troubleshoot basic system-related issues, such as service failures, performance bottlenecks, and resource constraints.</li><li>Respond to alerts from monitoring tools (e.g., Zabbix).</li><li>Escalate critical issues to L2/L3 engineers while ensuring proper documentation.</li><li>Provide first-line technical support for end-users and business applications.</li><li>Assist clients with basic troubleshooting steps via Ticket, phone, or email.</li><li>Guide users through basic troubleshooting steps for OS and application-related issues.</li><li>Ensure all support requests are logged in the ticketing system (e.g., Jira).</li><li>Ensure prompt incident resolution within customer SLA-defined response times.</li><li>Perform basic system administration tasks, such as patching, resource management, and service restarts.</li><li>Assist with Active Directory (AD) user/group management, including permissions and access control.</li><li>Support Azure Virtual Machines (VMs), backups, and cloud-based services.</li><li>Document system configurations, common issues, and troubleshooting steps.&nbsp;</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Basic understanding of system administration (Windows/Linux OS, virtualization, cloud computing).</li><li>Familiarity with&nbsp;Active Directory (AD), DNS, DHCP, and group policies.</li><li>Knowledge of&nbsp;Microsoft Azure fundamentals&nbsp;(virtual machines, storage, networking).</li><li>Good problem-solving and analytical abilities.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to work in a shift-based 24/7 support model.</li><li>Customer-focused with a proactive approach to issue resolution.</li><li>Strong attention to detail and documentation skills&nbsp;</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

Systems Engineer (L1)

Intellectica is seeking an experienced&nbsp;Commerical Director&nbsp;on behalf of a leading Occupational Health and Safety service provider in Greece. To support its continued expansion, the company is seeking an experienced Commercial Director to lead its commercial strategy and drive growth. Based in Athens, Attiki, the Commercial Director will play a pivotal role in identifying new business opportunities, strengthening client relationships, and optimizing marketing efforts. Reporting directly to the Chief Executive Officer, this individual will oversee a team of 15 professionals across sales, marketing, contracts, and customer service, ensuring strategic alignment and operational efficiency.Key activities and responsibilities of this role include:<ul><li>Defining and executing commercial strategies to drive sustainable revenue growth and market expansion</li><li>Conducting thorough market analysis to identify emerging trends, customer needs, and new business opportunities</li><li>Leading the sales and marketing teams to enhance brand visibility and maximize customer engagement</li><li>Developing and managing strategic partnerships to strengthen the company’s competitive positioning</li><li>Overseeing contract negotiations and ensuring favorable terms that align with business objectives</li><li>Establishing and monitoring KPIs to evaluate commercial performance and inform data-driven decision-making</li><li>Collaborating with senior management to define financial targets and ensure effective budget allocation</li><li>Continuously improving internal processes and optimizing team performance to enhance efficiency and service delivery</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>A degree in Engineering or a related field is required; a Master’s degree or an MBA will be considered a valuable asset</li><li>Proven experience in a commercial management or similar role, with a strong focus on identifying new commercial opportunities</li><li>Demonstrated experience in sales and/or marketing and managing relationships with key clients</li><li>Previous experience in a similar company or industry is highly desirable</li><li>In-depth understanding of current health and safety legislation, industry standards, and best practices, will be considered a plus</li><li>Proficiency in MS Office</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong ability to communicate effectively across all levels of the organization and foster positive relationships</li><li>Commercial awareness combined with a strategic mindset</li><li>Demonstrated expertise in leading and managing large, diverse teams, inspiring confidence, driving accountability, and cultivating a culture of collaboration and excellence</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li></ul>Benefits provided by the company:<ul><li>Competitive remuneration scheme</li><li>A company car provided with full coverage for fuel expenses</li><li>Company-provided cellphone and laptop</li><li>Health insurance plan</li><li>A structured pension plan</li></ul>

Commercial Director int-0290

We are seeking a skilled and detail-oriented&nbsp;ServiceNow Developer&nbsp;to join our IT Service Management team. You will be responsible for the design, development, configuration, and customization of the ServiceNow platform to support business requirements and digital transformation initiatives. The ideal candidate will have hands-on experience with various ServiceNow modules and a solid understanding of ITIL processes.Key Responsibilities:<ul><li>Design, develop, and implement ServiceNow applications and integrations.</li><li>Customize ServiceNow applications and facilitate the rollout of new applications and modules.</li><li>Work with stakeholders to gather requirements and translate them into technical solutions.</li><li>Create and maintain technical documentation, including design specifications, test plans, and user manuals.</li><li>Collaborate with cross-functional teams to ensure platform scalability and performance.</li><li>Perform regular system maintenance, updates, and patches.</li><li>Develop workflows, business rules, client scripts, UI policies, and other ServiceNow components.</li><li>Integrate ServiceNow with other systems via REST/SOAP APIs.</li><li>Troubleshoot and resolve issues related to the ServiceNow platform.</li></ul>Required Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>2–5+ years of hands-on experience with ServiceNow development.</li><li>Strong understanding of ServiceNow modules: Incident, Problem, Change, CMDB, Service Catalog, and Knowledge Management.</li><li>Experience with scripting languages such as JavaScript and Glide.</li><li>Familiarity with ITIL best practices.</li><li>Experience with ServiceNow integrations (REST, SOAP, MID Server).</li><li>ServiceNow Certified System Administrator (CSA) or higher certification (preferred).</li></ul>Preferred Qualifications:<ul><li>Experience with Scoped Applications and Flow Designer.</li><li>Knowledge of Agile/Scrum methodologies.</li><li>Experience with Performance Analytics, Virtual Agent, or HRSD is a plus.</li><li>ServiceNow Developer or Implementation Specialist certifications.</li></ul>Soft Skills:<ul><li>Excellent problem-solving and analytical skills.</li><li>Strong verbal and written communication.</li><li>Ability to work independently and in a team-oriented, collaborative environment.</li><li>Detail-oriented with a focus on delivering high-quality work.</li></ul>

SERVICE NOW CONSULTANT (3693)

As a Senior Account Manager - Hunter (m/f/d), you will play a pivotal role in building from the ground up and establishing our presence in the Greek market. Using our success in the German market, you will be responsible to drive revenue growth through the sales of our own Security Software solutions, Cyber Security solutions andManaged Services in Greece. The following activities are within your area of responsibility:<ul><li>Proactively identify and pursue new business opportunities within target industries, leveraging your network and industry expertise.</li><li>Develop and execute strategic sales plans to achieve revenue goals.</li><li>Actively hunt for new customers and build up the DTS clientele in Greece.</li><li>Collaborate closely with internal teams to tailor solutions to clients' specific needs.</li><li>Convert leads into lucrative partnerships.</li><li>Independent development of individual sales channels.</li></ul>Your Profile<ul><li>Extensive B2B sales experience in Cybersecurity &amp; IT solutions.</li><li>In-depth experience with the IT industry.</li><li>Strong knowledge of Cyber Security concepts.</li><li>Strong communication and negotiation skills with a customer-oriented mindset.</li><li>Passion for selling services with a high degree of proactivity and willingness to travel.</li><li>Knowledge of English is an advantage in order to understand our products and services.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>

Senior Account Manager - Hunter (m/f/d) Athens

Η&nbsp;Aποστολή&nbsp;μας είναι να χτίζουμε μια καλύτερη και βιώσιμη&nbsp;ζωή στο «σπίτι» για όλους!&nbsp;Αυτή την περίοδο αναζητούμε:&nbsp;«Store Installation Specialist Leader»Ο ρόλος :<ul><li>Επικοινωνείς καθημερινά με πελάτες του καταστήματος που έχουν αγοράσει την Υπηρεσία Τοποθέτησης και αναλαμβάνεις την επίλυση τυχόν προβλημάτων στο project τους και στην επικοινωνία με τα συνεργεία</li><li>Έχεις την ευθύνη της συνεχής παρακολούθησης της προόδου των εργασιών στους χώρους τοποθέτησης (επισκέψεις κατοικιών πελατών με υπηρεσία τοποθέτησης), επικοινωνείτε καθημερινά με τα συνεργεία τοποθέτησης και ελέγχεις/ αξιολογείς την ποιότητα εργασιών τους</li><li>Κάνεις έρευνα ανταγωνισμού υπηρεσιών τοποθέτησης, αναλύεις τις ανάγκες των πελατών μας σε νέες υπηρεσίες και συμβάλλεις στη δημιουργία νέων τοποθετήσεων</li><li>Αναλύεις τις ανάγκες σε συμπληρωματικά προϊόντα κάθε τοποθέτησης και κάνεις τις προτάσεις σε περίπτωση που δεν υπάρχει κατάλληλη γκάμα</li><li>Βρίσκεις συνεργεία τοποθέτησης για την περιοχή του καταστήματος και προετοιμάζεις τα συμβόλαια σε συνεργασία με τον manager σας και τον Οικονομικό Διευθυντή</li><li>Διατηρείς καλή επικοινωνία με όλα τα εμπορικά τμήματα του καταστήματος και τους αρμόδιους για την υπηρεσία τοποθέτησης κάθε τμήματος και εμψυχώνεις τις ομάδες πώλησης γύρω από αυτήν</li><li>Έχεις την ευθύνη για τη σωστή χρήση των αρχείων τοποθέτησης, την έγκαιρη πληρωμή των συνεργείων και είσαι σε τακτική επικοινωνία με το λογιστήριο και το τμήμα εξυπηρέτησης πελατών του καταστήματος</li></ul> Θα είναι ο τέλειος συνδυασμός αν έχεις:<ul><li>Προϋπηρεσία σε συνεργασία με συνεργεία ή τεχνίτες</li><li>Ικανότητα επικοινωνίας και προσανατολισμός στον πελάτη</li><li>Ικανότητα προγραμματισμού και οργάνωσης</li><li>Ομαδικό πνεύμα και άνεση στις επαγγελματικές σχέσεις (διπλωματία)</li><li>Ευελιξία και ικανότητα διαχείρισης προβλημάτων</li><li>Κριτική ικανότητα εφόσον εμπλέκεται στην επιλογή των συνεργαζόμενων συνεργείων του καταστήματος</li><li>Γνώση Αγγλικών</li><li>Γνώση Η/Υ</li></ul>Εμείς προσφέρουμε:<ul><li>Εξαιρετικό περιβάλλον εργασίας</li><li>Συνεχείς ευκαιρίες για εκπαίδευση στο ρόλο</li><li>Ελκυστικό πακέτο αποδοχών</li><li>Επιπλέον ιατροφαρμακευτική περίθαλψη</li><li>Εταιρικές εκπτώσεις</li></ul>#eisai_mesa&nbsp;για μια συναρπαστική νέα σταδιοδρομία;Κάνε το επόμενο βήμα και έλα στην ομάδα μας!

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