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As Head of Courier Supply for the South Region, you will own courier supply end-to-end in Greece. You will report into the South Head of Operations. This role combines strategy, execution, and team leadership, with a strong focus on building scalable, increasingly automated systems that move us from reactive operations to predictive, AI-driven decision-making.What you’ll be doingThis role is about turning demand into reliable, cost-efficient delivery capacity at scale. You will own forecasting, acquisition, incentives, and real-time supply-demand balancing across multiple markets, while building systems that scale without linear headcount growth.Day-to-day in this role you’ll:<ul><li>Own courier supply KPIs across your cities, including availability, utilization, cost efficiency, and service reliability</li><li>Lead and develop a team of ~5 people, driving performance and building a high-performing organization</li><li>Define and execute supply strategies across different time horizons (hourly, daily, seasonal)</li><li>Drive forecasting, incentive design, and supply planning using increasingly AI-driven tools and models</li><li>Optimize incentive structures (who, where, when, how much) to ensure efficient growth and controlled costs</li><li>Identify and implement scalable solutions to improve courier acquisition, retention, and engagement</li><li>Partner with Product, Analytics, Finance, and Global Ops to improve tooling, automation, and decision-making frameworks</li><li>Work closely with local teams and external partners (fleet partners, courier partners, authorities) to ensure strong market execution</li><li>Detect operational anomalies early and act quickly to prevent service degradation</li></ul>Our humble expectations&nbsp;<ul><li>Bachelor’s degree in Business, Economics, Engineering, or a related field; advanced degree is a plus</li><li>8+ years of experience in strategy, operations, consulting, or leadership roles in fast-paced environments, with 3+ years in leadership roles (owning teams, not just projects)</li><li>Strong marketplace understanding (supply–demand mechanics) and operational rigor across multiple time horizons</li><li>Proven analytical and problem-solving skills, with solid financial acumen (forecasting, ROI, cost control)</li><li>Experience leading projects and driving execution in complex, cross-functional environments</li><li>Demonstrated ability to hire, coach, and develop high-performing teams</li><li>Strong communication skills with the ability to influence senior stakeholders</li><li>Fluency in both English and Greek is a requirement</li><li>You're able to work from our Athens office four times a week with one optional work from home day&nbsp;</li></ul>Nice to have:<ul><li>Experience in marketplaces, on-demand platforms, or e-commerce</li><li>Exposure to AI/ML applications in operations or decision-making</li></ul>What we offer<ul><li>Ownership of one of the most critical levers of the business on one of Wolt’s biggest markets (Greece)</li><li>A role with high autonomy and direct impact on growth, cost, and service quality</li><li>The opportunity to define how AI is embedded into core operational decision-making (forecasting, incentives, automation)</li><li>Exposure to multiple functions, creating strong career growth opportunities</li><li>A fast-paced, execution-driven environment where results are visible and measurable</li><li>Competitive compensation package</li></ul>

Head of Courier Supply, Greece

Intellectica is recruiting an experienced and purpose-driven Head of Fundraising on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. The organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the Head of Fundraising will report directly to the CEO and will play a pivotal role in shaping fundraising strategy, leading a mature and structured team, and sustaining and growing a diversified annual funding portfolio, ensuring the organization’s long‑term financial resilience and impact.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Defining, owning, and continuously evolving the organization’s fundraising strategy in line with its mission, growth objectives, and strategic plan</li><li>Ensuring the sustainability and growth of a diversified annual funding portfolio of approximately €4,000,000, maintaining a balanced mix across EU programmes, governmental and institutional funding, CSR partnerships, private foundations, and individual giving</li><li>Translating strategic priorities into clear annual targets, funding plans, and resource allocation, focusing on high‑impact and high‑probability opportunities</li><li>Acting as the key strategic partner to the CEO on all fundraising‑related matters</li><li>Providing leadership and strategic oversight to the fundraising function, managing two senior direct reports and supervising a total team of 16 professionals across distinct sub‑departments</li><li>Setting clear objectives, monitoring performance, and fostering a collaborative, results‑driven culture within a well‑structured organizational environment</li><li>Overseeing the identification, assessment, and prioritization of EU, national, and institutional funding opportunities aligned with organizational priorities</li><li>Leading and supervising the full proposal development lifecycle, from strategic positioning and concept design to final submission and consortium coordination</li><li>Ensuring strong, long‑term relationships with European and national partners, including NGOs, universities, public bodies, corporate partners, and foundations</li><li>Monitoring policy developments and funding trends to proactively inform funding strategy and positioning</li><li>Driving the development of individual giving as a new revenue stream, establishing the foundations for campaign‑based giving and relationship‑driven engagement with high‑net‑worth individuals</li><li>Establishing and maintaining robust systems for pipeline management, performance tracking, and reporting across all funding streams</li><li>Representing the organisation at relevant national and European networking events, conferences, and partner meetings, as required</li><li>Providing regular, structured updates to the CEO and Board on fundraising performance, risks, and opportunities</li><li>Any other task that may be required from time to time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Political Science, Economics, Business Administration, Nonprofit Management, Social Sciences, Law or a related field</li><li>Demonstrated experience in managing and leading teams</li><li>Proven experience in fundraising or resource mobilization, with a proven track record in securing funding from EU programmes and institutional or foundation donors</li><li>Hands‑on experience with EU‑funded programmes (e.g. Erasmus+, Horizon Europe, AMIF, CERV or similar)</li><li>Solid understanding of national funding schemes, institutional donors, CSR partnerships, and private foundations</li><li>Experience working with proposal management tools, CRM systems, and performance tracking frameworks</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Strategic and analytical thinking</li><li>Strong leadership presence</li><li>Stakeholder management</li><li>Strong commercial acumen</li><li>Results-driven with a proactive, can-do approach</li><li>Organizational discipline</li><li>Strong alignment with mission and values</li><li>Able to represent the organization professionally in external settings</li></ul>

Head of Fundraising

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head of courier supply, greece

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Intellectica

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