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Η ΤΕΧΝΟΜΑΤ Α.Ε. είναι μία ταχύτατα αναπτυσσόμενη εταιρεία εμπορίας ηλεκτρολογικού και βιομηχανικού υλικού με επιτυχημένη πορεία ήδη 30 ετών και πανελλαδικό δίκτυο 18 καταστημάτων που συνεχώς επεκτείνεται.Είμαστε μία ομάδα με πάθος, αφοσίωση και όραμα. Θέλουμε οι άνθρωποί μας να βρίσκονται σε ένα εργασιακό περιβάλλον που να&nbsp; εμπνέονται, να προοδεύουν και ο καθένας να απολαμβάνει πραγματικά αυτό που κάνει.Είσαι αυτό που ψάχνουμε!&nbsp;<ul><li>Έχεις ομαδικό πνεύμα, θετική διάθεση και ενθουσιασμό.</li><li>Θέλεις να μαθαίνεις&nbsp; και να εξελίσσεσαι.</li><li>Η εξαιρετική εξυπηρέτηση πελατών και το ήθος αποτελούν για εσένα βασικά επαγγελματικά χαρακτηριστικά.</li></ul>B2B Account ManagerΈλα στην ομάδα μας!&nbsp;Η ΤΕΧΝΟΜΑΤ αναζητά B2B Account Manager με σκοπό να ενταχθεί στην ομάδα του τμήματος Β2Β .Η θέση του B2B Account Manager επικεντρώνεται στη διαχείριση και ανάπτυξη των εμπορικών και επαγγελματικών σχέσεων με εταιρικούς πελάτες (Business to Business) ακολουθώντας την εκάστοτε εμπορική πολιτική και αποτελεί βασικό εκπρόσωπο της εταιρικής μας κουλτούρας.Αρμοδιότητες<ul><li>Ανάπτυξη και διαχείριση υφιστάμενου και νέου πελατολογίου.</li><li>Διερεύνηση αναγκών και διαμόρφωση εξατομικευμένων λύσεων προς τους πελάτες/συνεργάτες.</li><li>Διαχείριση εμπορικών συμφωνιών με πελάτες/συνεργάτες.</li><li>Ανάλυση της αγοράς και του ανταγωνισμού&nbsp;για την αναγνώριση ευκαιριών και την ανάπτυξη στρατηγικών πώλησης.</li><li>Επίλυση προβλημάτων στο αντικείμενο ευθύνης, παρέχοντας υψηλής ποιότητας εξυπηρέτηση στα πρότυπα της εταιρίας.</li><li>Χρήση των λειτουργικών συστημάτων της εταιρίας και καταχώρηση στο CRM όλων των απαιτούμενων&nbsp; δεδομένων.</li></ul>Απαραίτητα Προσόντα<ul><li>Απόφοιτοι ΤΕΙ/Τεχνικής Σχολής Ηλεκτρολογίας, Αυτοματισμού ή άλλης σχετικής κατευθύνσεως.&nbsp;</li><li>Ευχέρεια στη χρήση πληροφοριακών συστημάτων.</li><li>Γνώση της Αγγλικής γλώσσας.</li><li>Ομαδικό πνεύμα, πελατοκεντρική προσέγγιση και άριστες επικοινωνιακές δεξιότητες.</li><li>Θα εκτιμηθεί γνώση σε βιομηχανικό υλικό.</li></ul>Προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Συμμετοχή στο ετήσιο Bonus επίτευξης στόχων.</li><li>Εταιρικό αυτοκίνητο, κινητό και laptop.</li><li>Άριστες συνθήκες εργασίας σε ένα σύγχρονο και ευχάριστο περιβάλλον.</li><li>Προοπτικές εξέλιξης σε μία σταθερά αναπτυσσόμενη εταιρεία.</li><li>Συνεχής εκπαίδευση και ανάπτυξη μέσω του Technomat Education Center (TEC).</li></ul>Επικοινώνησε μαζί μας στο hr@technomat.gr για να δηλώσεις το ενδιαφέρον σου και να αποστείλεις το βιογραφικό σου.

B2B Account Manager - Αττικης

B2B Account Manager - Θεσσαλονίκη

Για πελάτη μας, δυναμική εταιρία με ισχυρό brand name, αναζητούμε Key Account Manager. Αν σας ενδιαφέρει να κάνετε το επόμενο βήμα στην καριέρα σας αναλαμβάνοντας τη διαχείριση και ανάπτυξη στρατηγικών πελατών και να συμβάλλετε στην εμπορική ανάπτυξη της εταιρείας, τότε περιμένουμε την αίτησή σας για αυτή τη θέση “Key Account Manager”Department:ΠωλήσειςProject Location(s):ΑθήναEducation:ΑΕΙ / ΤΕΙ Διοίκηση ΕπιχειρήσεωνΑρμοδιότητες<ul><li>Διαχείριση και ανάπτυξη σχέσεων με key accounts</li><li>Καθοδήγηση, εκπαίδευση και ανάπτυξη ομάδας πωλητών</li><li>Εντοπισμός νέων επιχειρηματικών ευκαιριών και ανάπτυξη πελατολογίου</li><li>Παρουσίαση προϊόντων και ολοκληρωμένων λύσεων</li><li>Διαπραγμάτευση εμπορικών συμφωνιών και παρακολούθηση προσφορών</li><li>Συνεργασία με εσωτερικά τμήματα για την ομαλή υλοποίηση έργων</li><li>Παρακολούθηση αγοράς και ανταγωνισμού</li></ul>Εμπειρία &amp; γνώσεις<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ σε Διοίκηση Επιχειρήσεων ή συναφή κλάδο</li><li>Αποδεδειγμένη εμπειρία τουλάχιστον 7 ετών σε αντίστοιχη θέση ευθύνης</li><li>Εμπειρία στον κλάδο HoReCa, hospitality ή ξενοδοχειακού εξοπλισμού</li><li>Πολύ καλή γνώση Αγγλικών</li><li>Πολύ καλή γνώση MS Office και CRM συστημάτων</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Ικανότητα διοίκησης και ανάπτυξης ομάδας</li><li>Ικανότητα ανάπτυξης και διαχείρισης πελατειακών σχέσεων</li><li>Πολύ καλές διαπραγματευτικές και επικοινωνιακές δεξιότητες</li></ul>Παροχές<ul><li>Ανταγωνιστικό υψηλό πακέτο αποδοχών και παροχών</li><li>Εργασία σε σύγχρονο, δυναμικό και υποστηρικτικό περιβάλλον</li><li>Δυνατότητα επαγγελματικής εξέλιξης σε ισχυρό Brand name και δυναμικό Ομιλο</li></ul>

Key Account Manager

Εάν έχετε εμπειρία σε διοίκηση ομάδας πωλήσεων και marketing, σας αρέσουν οι προκλήσεις και οι υψηλοί στόχοι, θέλετε να εργαστείτε σε καταξιωμένη εταιρία με πολύ γνωστό brand name και leader στον κλάδο της, όπου θα μπορείτε να κάνετε τη διαφορά και έχοντας τα επιθυμητά αποτελέσματα μαζί με την ομάδα σας, τότε αυτή η θέση “Commercial Manager” είναι για εσάς!Department:ΠωλήσειςProject Location(s):ΑθήναEducation:BSc Διοίκηση ΕπιχειρήσεωνΑρμοδιότητες<ul><li>Σχεδιασμός και υλοποίηση στρατηγικής πωλήσεων και marketing</li><li>Καθοδήγηση, εκπαίδευση και αξιολόγηση της ομάδας πωλήσεων</li><li>Ανάπτυξη και διαχείριση πελατολογίου (B2B &amp; B2C)</li><li>Παρακολούθηση στόχων και KPIs και λήψη διορθωτικών ενεργειών</li><li>Συνεργασία με τις ομάδες marketing και υποστήριξης για την επίτευξη εμπορικών στόχων</li><li>Ανάλυση αγοράς και ανταγωνισμού</li><li>Διαχείριση μεγάλων λογαριασμών και στρατηγικών συνεργασιών</li></ul>Εμπειρία &amp; γνώσεις<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ σε Διοίκηση Επιχειρήσεων ή συναφή κλάδο</li><li>Αποδεδειγμένη εμπειρία τουλάχιστον 5 ετών σε εμπορική θέση ευθύνης στους κλάδους fitness, αθλητικού εξοπλισμού, outdoor activities, ξενοδοχειακού εξοπλισμού, απαραίτητη</li><li>Πολύ καλή γνώση Αγγλικών</li><li>Πολύ καλή γνώση MS Office και CRM συστημάτων</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Ικανότητα διοίκησης και ανάπτυξης ομάδας</li><li>Ισχυρές επικοινωνιακές και διαπραγματευτικές δεξιότητες</li><li>Στρατηγική σκέψη και εμπορική αντίληψη</li><li>Προσανατολισμός στα αποτελέσματα</li></ul>Παροχές<ul><li>Ανταγωνιστικό υψηλό πακέτο αποδοχών και παροχών</li><li>Εργασία σε σύγχρονο, δυναμικό και υποστηρικτικό περιβάλλον</li><li>Δυνατότητα εξέλιξης σε ισχυρό Brand name και δυναμικό Ομιλο</li></ul>

Commercial Manager

The main purpose of the National Retail Manager is to drive the Nespresso's business results and brand image, by translating and implementing the global commercial strategy into the local market. Additionally, the Retail Manager will ensure the Nespresso omnichannel consumer experience for Boutiques is in alignment with rest B2C consumer touchpoints. A day in the life …Drive Nespresso's business results and brand image:<ul><li>Build the strategy of the Retail network (new openings, refurbishments, and relocations) while reassuring the seamless operations in the existing Retail Network.</li><li>Ensure effective liaison with all the direct and indirect Nespresso channels to deliver a consistent omnichannel consumer experience and facilitate an effective customer feedback loop.</li><li>Identify commercial opportunities in the market to foster sustainable growth in the Retail channel.</li><li>Manage BTQ P&amp;L.</li></ul>Department and Management Responsibilities:<ul><li>As part of the local Nespresso Management Team, drive the overall organization’s business results by making tactical and strategic decisions and building the organization in a sustainable way.</li><li>Drive innovative solutions relevant for Nespresso by following the latest developments in the field and stay up to date with key competition.</li><li>Translate the global strategy to local market needs and define initiatives to achieve business results.</li><li>Ensure that optimal investments and decisions are made in the OP process for both CAPEX and OPEX, in collaboration with Finance, for PFME in collaboration with Marketing Team.</li><li>Manage Department’s Budget.</li><li>Align with Nespresso Head Quarters stakeholders and other markets' counterparts on strategy, priorities, and best practices.</li><li>Improve and implement efficient ways of working in line with the operational plan and company guidelines.</li></ul>People &amp; Performance Management:<ul><li>Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities.</li><li>Build a strong team where team members collaborate effectively and understand their shared goals and purpose.</li><li>Set individual annual performance goals that provide a clear line of sight to organizational priorities and monitor progress towards achievement of goals by use of the PDP (Performance Development Plan) methodology.</li><li>Lead by example in terms of Nestlé Leadership Framework behaviors and safety leadership.</li><li>Advocate for the Nespresso culture by promoting and supporting a happy, healthy, and safe working environment that encourages teamwork, ambition, and high level of professionalism. </li></ul>What makes you successful?<ul><li>Bachelor’s degree in Business Administration or related field. MSc in Business Administration, Marketing or relevant field will be considered as an asset but is not required.</li><li>Minimum 10 years experience and 5 years in managerial role.</li><li>Extensive Retail (physical stores) and commercial experience, with a strategic mindset, preferably in a high-end luxury brand.</li><li>Extensive organizational and leadership experience with focus on managing big teams.</li><li>Strong communication and interpersonal skills and ability to influence and coach people with empathy &amp; integrity.</li><li>Resilience and continuous improvement mindset.</li><li>PC literacy and strong presentation skills.</li><li>Fluency in Greek and English. </li></ul>Why you should apply&nbsp; Enjoy the wide range of Nestlé benefits such as:<ul><li>competitive salary &amp; performance bonus,</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>In-house restaurant and mini market</li><li>participation to health and wellness activities and much more&nbsp;</li></ul>

National Retail Manager, Nespresso

The Greek leading Biscuits &amp; Bakery company Ε.J. PAPADOPOULOS S.A. is seeking to employ an experienced, driven &amp; committed:&nbsp;Field Supervisorto join our sales team in ThessalonikiThe role:As a Field&nbsp;Sales Supervisor you will be responsible for managing the commercial agreements within your area of responsibility.How you will contribute:You will be responsible to<ul><li>Manage the company's commercial agreements in your area of ​​responsibility and maximize the sales plan per customer</li><li>Advocate the Company's Values and Principles building trust and respect with partners and the market itself</li><li>Implement the strategic and development plan of our Brands, creating value in our categories and partners</li><li>Maximize the In-Store Marketing &amp; Visibility of our Brands utilizing the tools of each customer</li><li>Coach a team of Sales Representatives and Merchandisers, setting priorities, while building their skills and effectiveness</li><li>Coordinate the team of commercial partners in your region, manage and aid them in achieving the best results to contribute substantially to the achievement of company’s goals</li><li>Analyze market trends and the effectiveness of our actions as well as submitting proposals and action plans</li><li>Innovate, where needed, by transforming organization, approach, and processes</li></ul>What you will bring:<ul><li>BSc in Business Administration, Finance, or relevant field – MSc will be considered as a plus</li><li>At least three (3) years of experience in a similar sales position, ideally in the field of Consumer Products / Food</li><li>Proficiency command of English</li><li>Excellent computer skills (MS Office)</li><li>Strong organizational, communication, and analytical skills, ability to manage teams and negotiate effectively</li><li>Problem solving, flexibility, self-discipline, ability to work under pressure and meet deadlines</li></ul>

Field Supervisor (Thessaloniki)

We’re currently looking for a Customer Management Specialist based in Heraklion, Crete to join our fantastic team!In this key role, you’ll be responsible for managing a portfolio of clients, including one of the largest retail chains in the area. Your daily routine will include visiting existing customers and actively seeking new business opportunities.To succeed, you’ll negotiate contracts, act as the link between our company and the customer, and analyze sales data to plan your visits effectively - daily, monthly, and quarterly.You’ll work toward both quantitative and qualitative targets, ensuring our brands are well represented in stores according to marketing guidelines. You’ll also handle customer inquiries regarding products, pricing, availability, and payment terms.You’ll be responsible for preparing and submitting sales contracts and keeping accurate client records. Additionally, you’ll present quarterly reports and share results for your area of responsibility. Key Accountabilities<ul><li>Visits current and potential clients to develop new cooperation and agreements&nbsp;(accounts in Creta &amp; Rhodes)</li><li>Negotiates and liaises between customer and company</li><li>Analyzes sales data per customer and prepares and executes daily/monthly/quarterly visitation plan to achieve quantitative and qualitative targets</li><li>Promotes and improves our brands instore visibility according to marketing guidelines</li><li>Answers customer questions about credit terms, products, prices, and availability</li><li>Prepares and submits sales contracts and maintains client records</li><li>Presents quarterly reports and results for his/her area of responsibility</li></ul>&nbsp;Candidate&nbsp;Profile<ul><li>Bachelor’s Degree in Economics / Business Administration or any equivalent</li><li>At Least 2 years of experience in Sales preferably within FMCG sector</li><li>Experience working with retail chain clients is a strong advantage.</li><li>Good command of English language</li><li>Good knowledge of MS-Office</li><li>You’re passionate about sales and have excellent communication and negotiation skills.</li><li>You’re customer-focused, results-driven, accountable, and a natural problem solver.</li><li>You thrive in a dynamic environment and can easily adapt to change.</li><li>A valid driver’s license is required.</li><li>Mobility – you’re open for periodical travels across the region</li></ul>

Customer Management Specialist

TITAN Greece&nbsp;has an excellent opportunity for a&nbsp;Sales Representative based in Kamari Plant.The Sales Representative manages a customer portfolio for profitability, segment coverage, and growth potential, according to Titan’s procedures and commercial policy. The position reports to the&nbsp;Area Sales Manager.Responsibilities<ul><li>Identifies customer needs and proactively promotes TITAN brand</li><li>Monitors sales per prefecture and customers for whom he/she is responsible within corporate guidelines, to meet sales and service objectives in assigned territory</li><li>Visits directly his/her clients and follows up on the development of their accounts</li><li>Maintains strong customer relationships and is proactive in understanding customer&nbsp;needs</li><li>Maintains a strong grasp of all competitors’ actions, prices, and strategies</li><li>Develops new customers and leverages relationships to grow customer base</li><li>Ensures the timely and full collection of customer debts within the framework of corporate credit policy, to protect the company’s interests and minimize financial risk</li><li>Represents TITAN within local and government authorities as well as community representatives, to contribute to the increase of influence and the promotion of the company’s brand.</li><li>Operates within TITAN’s safety &amp; environmental policies and best practices</li><li>Travel requirements within the assigned region: 50% of the time</li></ul>Qualifications<ul><li>Bachelor's Degree</li><li>Prior commercial experience required (business development, marketing, sales,&nbsp;channel management)</li><li>Sales experience in the construction industry (RMX concrete, aggregates, paving etc.)or direct construction experience would be considered an asset</li><li>Greek native speaker with excellent use of the English language both oral and written Excellent written and oral communication skills</li><li>Innovative thinking and eagerness to implement change</li><li>Negotiating skills</li><li>Proficient in MS Office applications</li><li>Driving License</li><li>Military Service fulfilled (if applicable)</li></ul>What we offer<ul><li>Private health insurance</li><li>Pension plan</li><li>Annual checkup</li><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Learning and Development opportunities</li><li>Wellness programs&nbsp;</li></ul>

Sales Representative 25204

Are you a strategic closer with a passion for building lasting partnerships? We are looking for a dynamic Sales Representative to drive growth, strengthen our brand presence, and deliver exceptional value to our customers. Based in our Head Offices in Athens, in this role, you won't just be selling products—you’ll be a consultant and a market expert, bridging the gap between customer needs and our innovative building solutions.&nbsp;What You’ll Do Drive Strategic Sales &amp; Growth<ul><li>Own Your Portfolio: Manage and grow a dedicated customer base through regular visits, value-driven proposals, and strategic prospecting.</li><li>Forecast &amp; Execute: Work closely with leadership to deliver accurate sales forecasts and execute action plans that optimize your territory's potential.</li><li>Negotiate with Impact: Handle quotes, tenders, and complex negotiations (volumes, pricing, and services) while staying firmly within competition law frameworks.</li><li>Market Intelligence: Act as our eyes and ears on the ground, gathering insights on market trends, competitor activity, and new product opportunities.</li></ul>Deliver an Exceptional Customer Experience<ul><li>Consultative Selling: Perform cost-benefit analyses to ensure our solutions truly meet customer demands and financial goals.</li><li>End-to-End Coordination: Partner with Logistics to ensure seamless delivery (trucks/ships) and collaborate with Technical Support to resolve issues swiftly.</li><li>Brand Stewardship: Strengthen our brand image through professional, high-touch interactions and proactive problem-solving.</li></ul>Ensure Operational Excellence<ul><li>Financial Integrity: Assess customer creditworthiness, negotiate payment terms with our Credit department, and manage receivables to maintain zero bad-debt status.</li><li>Data Accuracy: Maintain meticulous records in our CRM, ensuring all sales conditions and GDPR requirements are met for billing and compliance.</li><li>Reporting: Present territory performance and market share updates in departmental meetings, providing actionable feedback to the management team.</li></ul>Who You Are<ul><li>Educated &amp; Experienced: You hold a Bachelor’s degree in Engineering, Business Administration, or a related field, backed by a minimum 3 years of successful track-record in Sales &amp; Marketing.</li><li>A Natural Communicator: You possess excellent interpersonal skills, confident body language, and the ability to present complex ideas clearly.</li><li>A Strategic Thinker: You can plan, prioritize, and make quick decisions in a fast-paced environment without losing your composure.</li><li>Results-Oriented: You are driven by targets but grounded in accountability and conflict-resolution skills.</li><li>Tech-Savvy: You have a solid grasp of IT systems—experience with ERP and CRM is a major plus.</li><li>Mobile: You are ready to travel to meet your clients.</li><li>Linguistic Skills: You are fluent in English and comfortable working in a multinational business environment.</li></ul>Why Join Us? We offer a fast-paced, collaborative environment where your initiative is rewarded and your professional growth is a priority. If you are ready to take the next step in your sales career within a leading international group, we want to hear from you.

Sales Representative

Do you have a natural passion for sales? Would you like to be part of an inclusive, innovative global FMCG business supported by 25,000 employees?We have an exciting opportunity for an individual to join our Sales team as a Sales Representative in Athens, at Imperial Brands Hellas!Imperial Brands PLC 𝗛𝗲𝗹𝗹𝗮𝘀 is a 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝗧𝗼 𝗪𝗼𝗿𝗸® for the second time in a row. This prestigious recognition highlights I𝗺𝗽𝗲𝗿𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗛𝗲𝗹𝗹𝗮𝘀 commitment to creating a work environment that fosters employee well-being, trust, and innovation.You will be joining a long standing and experienced team, with well based customer relationships. If you want to develop your career with an organisation that takes development, engagement, well-being, and progression seriously then this is the role for you.&nbsp;Principal Accountabilities<ul><li>Deliver safeguard coverage, availability and visibility of company’s portfolio</li><li>Execute effectively agreed commercial plans by achieving specific targets, as set by Leadership</li><li>Establish, develop and maintain positive business and customer relationships</li><li>Coordinate sales effort with team members and other departments</li><li>Monitor industry developments and gather market intelligence</li><li>Provide information &amp; proposals/solutions on customer needs and issues</li></ul>&nbsp;Skills and Experience Required<ul><li>Bachelor’s degree in business or related field</li><li>Previous experience in FMCG and preferably within retailer/independent retail environment</li><li>Very good knowledge of MS Office</li><li>Very good command of the English language is desirable</li><li>Self-supportive, managing time and prioritizing tasks. Analytical thinking</li><li>Excellent negotiation and communication skills. Proven ability to build rapport quickly</li><li>Valid car license and availability to travel within Greece</li></ul>&nbsp;What We OfferIn return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including private Life Insurance and Health Care program, free light lunch and fuel allowance. Here at Imperial Brands Hellas, we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.&nbsp;

Sales Representative - Athens

Do you have a natural passion for sales? Would you like to be part of an inclusive, innovative global FMCG business supported by 25,000 employees?We have an exciting opportunity for an individual to join our Sales team as a Sales Representative in Northern Greece, at Imperial Brands Hellas!Imperial Brands PLC 𝗛𝗲𝗹𝗹𝗮𝘀 is a 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝗧𝗼 𝗪𝗼𝗿𝗸® for the second time in a row. This prestigious recognition highlights I𝗺𝗽𝗲𝗿𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗛𝗲𝗹𝗹𝗮𝘀 commitment to creating a work environment that fosters employee well-being, trust, and innovation.You will be joining a long standing and experienced team, with well based customer relationships. If you want to develop your career with an organisation that takes development, engagement, well-being, and progression seriously then this is the role for you.&nbsp;Principal Accountabilities<ul><li>Deliver safeguard coverage, availability and visibility of company’s portfolio</li><li>Execute effectively agreed commercial plans by achieving specific targets, as set by Leadership</li><li>Establish, develop and maintain positive business and customer relationships</li><li>Coordinate sales effort with team members and other departments</li><li>Monitor industry developments and gather market intelligence</li><li>Provide information &amp; proposals/solutions on customer needs and issues</li></ul>&nbsp;Skills and Experience Required<ul><li>Bachelor’s degree in business or related field</li><li>Previous experience in FMCG and preferably within retailer/independent retail environment</li><li>Very good knowledge of MS Office</li><li>Very good command of the English language is desirable</li><li>Self-supportive, managing time and prioritizing tasks. Analytical thinking</li><li>Excellent negotiation and communication skills. Proven ability to build rapport quickly</li><li>Valid car license and availability to travel within Greece</li></ul>&nbsp;What We OfferIn return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including private Life Insurance and Health Care program, free light lunch and fuel allowance. Here at Imperial Brands Hellas, we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.&nbsp;

Sales Representative - North Greece, Thessaloniki

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.&nbsp;You have a challenging mission to:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.&nbsp;What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>&nbsp;It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language</li><li>A collaborative team player</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

Drive and execute the regional partnership strategies, including channel analytics, localization, adaptation, and evaluation. Identify and negotiate strategic partnerships while maintaining a strong relationship with stakeholders. It also requires swift implementation, activation, and reporting.ResponsibilitiesProject and Partnership Management:<ul><li>Based on insights, develop and implement projects, craft go-to-market strategies in collaboration with global/ local marketing teams and data analytics teams;</li><li>Ensure alignment and effective communication among all stakeholders;</li><li>Proactively identify gaps in business metrics and user behavior trends;</li><li>Set up necessary infrastructure to alert business leaders about emerging trends and patterns;</li><li>Data Analysis and Interpretation:<ul><li>Utilize strong analytical skills to interpret complex data sets and generate actionable insights;</li><li>Digital Marketing Expertise:<ul><li>Possess a deep understanding of various digital marketing channels (Paid, SEO, Lifecycle);</li><li>Familiarity with tools such as Google Analytics, SimilarWeb, MMPs, and social listening tools to monitor and analyze marketing performance;</li><li>Insights Generation:&nbsp;&nbsp;<ul><li>Draw insights from dashboards and metrics to inform business decisions;</li><li>Translate data findings into strategic recommendations for marketing initiatives.</li></ul></li></ul></li></ul></li></ul>Requirements<ul><li>Worked in an international environment, with cross-functional teams and multiple stakeholders;</li><li>Proven experience in business development, partnerships;</li><li>Connections with institutional groups, funds, academics, associations or big consumer brands</li><li>Analytical mindset with the ability to identify and leverage growth opportunities;</li><li>Deep understanding of digital marketing channels and associated analytics tools;</li><li>Exceptional communication, negotiation, and relationship-building skills;</li><li>Ability to translate complex data into clear and actionable business insights;</li><li>Proactive and self-motivated with a keen eye for detail;</li><li>Fluent English is a must;</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

EU Regional Partnerships Specialist/Manager

Are you a Counter Manager in fast moving sector with strong retail &amp; people leadership skills and a proven track record? Are you ready to work with the fastest growing cosmetics brand in the world?&nbsp;If YES is the answer, these will be some key milestones of your day-to-day “working life”:&nbsp;The Counter Manager will be based in NYX PM Counter, and shall be employed on a full time basis. The most important goal of the Counter Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;<ul><li>Assumes overall responsibility of the counter.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Counter Manager is in charge of the training of team.</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;WE ARE LOOKING FOR:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A proven people management and leadership track record·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A first degree in management or in a related area of study would be an asset!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The excellent command of the English language is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strategic line of thought and a solid business understanding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to solve independently moderate to complex issues that may come up·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible and showing initiative with a minimum guidance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passion for beauty!&nbsp;

NYX PM Counter Manager

INTRALOT is looking for a Pre-Sales &amp; Bidding Manager to drive the development of high-quality, competitive, and compliant bid responses. In this role, you will be responsible for managing the end-to-end bidding process, ensuring alignment with customer requirements and industry regulations. You will collaborate with technical and business teams to deliver structured proposals that effectively present INTRALOT’s value proposition.&nbsp;Key Responsibilities<ul><li>Manage the full bid lifecycle, from qualification and proposal development to submission and contract negotiations.</li><li>Analyze RFPs and bid requirements, ensuring compliance and technical feasibility.</li><li>Develop structured, compelling proposals, integrating technical and commercial content.</li><li>Coordinate inputs from multiple teams, including Sales, Marketing, Product, Finance, Legal, and Technical experts.</li><li>Maintain and enhance the proposal content database, ensuring accuracy and efficiency.</li><li>Monitor industry trends in Lottery &amp; Gaming, including gaming platforms, PAM, networks, and system architectures.</li><li>Support sales pipeline management, identifying and tracking business opportunities.</li></ul>Job requirementsWhat You Bring<ul><li>Bachelor’s degree in IT, Computer Engineering, Computer Science, Informatics or related field (Master’s preferred).</li><li>5-7 years of experience in Bid Management, Technical Writing or Pre-Sales</li><li>Familiarity with public procurement processes, government tenders, and compliance frameworks.</li><li>Understanding of hardware &amp; software procurement, system architectures, and IT solutions.</li><li>Strong analytical and communication skills, with the ability to structure complex information into clear, persuasive proposals.</li><li>Fluency in Greek &amp; English, both written and spoken.</li><li>Detail-oriented mindset, with the ability to manage multiple projects under strict deadlines.</li></ul>&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

Pre Sales and Bidding Manager

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Our People, Our Energy!The CompanyCoral Gas A.E.B.E.Y., part of the&nbsp;Motor Oil Group, is active in the market for gas storage and marketing. Through its 4 facilities in Athens, Thessaloniki, Ioannina and Crete, it serves over 1,000,000 customers, supplying them with reliability and safety of gas, constantly investing in innovation and security.&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are seeking to hire for a Bulk&nbsp;Account Manager&nbsp;to &nbsp;to develop, manage and oversee sales network .<h2>During your day you will:</h2><ul><li>Be responsible for implementing the annual target plan as set; follow up existing customers;develop, guide &amp; monitor sales; intervene promptly when results may not be achieved,taking timely decisions and appropriate action to bring things back on course&nbsp;</li><li>Execute brand communication plan in order to engage stakeholders to new company’s values</li><li>Systematic follow up of&nbsp; his portfolio in terms of credit, HSSE, volume and unit C1.Study company’s monthly results in the area of responsibility (in terms of volume, unit C1, C1, DSO, overdues)</li><li>Manage all aspects of the bulk business including, sales, pricing policy, on going projects, promotions, administration, and customer service.</li><li>Be aware of competitors movements in his area of responsibility and of their strengths/weaknesses</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering or in an Economics-related field</li><li>MBA or additional relevant studies will be considered a plus</li><li>At least 3 years of experience in years in retail or in wholesaling or industrial sales area&nbsp;</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient use of MS Office tools</li><li>Travel flexibility is required</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Bulk Account Manager

We are now looking for another team mate to join us in Athens as Area Sales Manager – South Greece.Can you say ‘yes’?Do you treat your colleagues with respect?Do you always have the customer in mind?Do you act with future generations in mind?Do you like to seek out opportunities to grow and develop?Do you have a proven track record of delivering results?What you’ll be doing:<ul><li>Strategic Sales Execution:&nbsp;Drive the implementation of regional sales strategies to consistently surpass budget targets, while maintaining analytical reporting standards on a daily, weekly, and monthly cadence.</li><li>Commercial Excellence &amp; Compliance:&nbsp;Enforce high standards of commercial discipline across the partner network, ensuring full alignment with corporate policies and executing quarterly financial reconciliations.</li><li>Market Expansion &amp; Network Optimization:&nbsp;Strategically broaden Knauf’s geographical footprint by identifying and onboarding high-potential channel partners while maximizing the product range and market penetration of existing accounts.</li><li>Stakeholder Management:&nbsp;Cultivate strong partnerships with major contractors and technical firms to funnel high-value project leads and champion the contractor loyalty ecosystem.</li><li>Client Advocacy &amp; Resolution:&nbsp;Act as a dedicated point of contact for complex customer challenges, leveraging internal technical resources to provide swift, high-quality solutions and maintain brand integrity.</li><li>Demand Generation Leadership:&nbsp;Orchestrate targeted market activities and technical seminars to stimulate demand and position Knauf systems as the preferred choice for modern construction.</li><li>Market Intelligence:&nbsp;Monitor the competitive landscape, emerging architectural trends, and evolving&nbsp;Government regulations&nbsp;to proactively adapt regional tactics</li></ul> What skills and qualifications are need:<ul><li>Technical Education:&nbsp;A University Degree in&nbsp;Civil Engineering, Mechanical Engineering or similar</li><li>Proven Sales Experience:&nbsp;At least&nbsp;5+ years of experience&nbsp;in technical sales or project management within the building materials or construction industry, preferably within multinational environments.</li><li>Government &amp; Large-Scale Projects:&nbsp;Experience in navigating&nbsp;Government project tenders&nbsp;and large-scale public infrastructure works.</li><li>Analytical Strategic Thinking:&nbsp;Advanced ability to analyze market trends and interpret sales data to drive long-term regional growth.</li><li>Stakeholder Management:&nbsp;A track record of engaging with key influencers—including architects, technical offices, and contractors—to generate project leads and build loyalty.</li><li>Language &amp; Digital Proficiency:&nbsp;Excellent command of English and proficiency in digital tools (CRM, MS Office)</li><li>Management Excellence:&nbsp;While a Tier-2 Management degree is a plus, we prioritize your ability to lead, mentor, and foster a collaborative environment in line with our values We’ll provide:&nbsp;• Competitive salary• Private health insurance• Opportunity to work in a Great Place To Work® - Certified™ and&nbsp;grow in a multinational environment</li></ul>

Area Sales Manager – South Greece

Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Inbound & B2B Coordinator 27060

AB Vassilopoulos: A world of opportunities awaits youAt AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.Become part of the #proudABers team!The opportunity&nbsp;As a Junior Category Manager, you will be a member of Commerce team, who will be involved in all aspects of sourcing and category management portfolio and other relevant projects to maximize performance and profitability for the assigned categories. The role actively contributes in strategic category management to thrive in variety, quality, and value according to AB’s high business standards.What you will focus on&nbsp;<ul><li>Participate in the formation of the composition of variety of products, by focusing on improving efficiency and satisfying the needs of customers&nbsp;</li><li>Conduct market analysis and monitor the price level for products of your responsibility in relation to competition to identify emerging trends and opportunities for growth</li><li>Monitor the performance of the products in your liability categories, from all shops (retail, wholesale, franchise)</li><li>Maintain products’ intended level of competence, by being on top of your category products stock</li><li>Negotiate with suppliers regarding products for the whole stores network, and ensure buying high quality products under the best possible terms</li><li>Be involved in the configuration and maintenance of the action plan in your liability category</li><li>Participate in the design and implementation of your category promotional plan in collaboration with cross-functional teams&nbsp;</li></ul>Who we are looking for&nbsp;<ul><li>BSc in Marketing, Finance, Business Administration, or any relevant field. MSc would be considered an asset</li><li>Working experience 2 to 4 years, in relevant position in the FMCG sector (preferably food) or product management category</li><li>Fluency in English language, both written and spoken</li><li>Excellent knowledge of MS Office</li><li>Sufficient knowledge of SAP would be considered an asset&nbsp;</li></ul>The value you bring&nbsp;<ul><li>Critical &amp; Analytical Thinking&nbsp;| Effectively analyze all related information to quickly&nbsp;conclude on&nbsp;sustainable solutions.&nbsp;</li><li>Commercial Savviness&nbsp;| Demonstrate a keen understanding of market dynamics and business acumen&nbsp;</li><li>Stakeholder Management and Collaboration&nbsp;| Constructively challenge and collaborate effectively with internal stakeholders&nbsp;</li><li>Results Orientation&nbsp;| Be on top of tasks and bring high end, customer-driven results&nbsp;</li><li>Enact Change&nbsp;| Take bold initiatives to enable change, encourage&nbsp;new ideas&nbsp;and innovative solutions&nbsp;&nbsp;&nbsp;</li><li>Negotiate Effectively&nbsp;| Understand how your proposals and solutions&nbsp;</li></ul>We care for you<ul><li>Free lunchbreak in our restaurant&nbsp;&nbsp;</li><li>Free parking&nbsp;&nbsp;</li><li>Lifelong learning &amp; development&nbsp;</li><li>Wellbeing Program&nbsp;</li></ul>A place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;AB is recognized as a Top Employer 2026 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

Junior Category Manager Wines & Spirits

Shopify is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. We believe large merchants should love their commerce platform and we work hard each day to make that happen.Shopify’s Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. Their passion is creating a merchant obsessed evaluation and buying experience that is the envy of the industry.As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, &amp; Directors, at both the parent and individual brand level. Your role will involve providing long-term solutions to Fortune 100 customers by addressing their biggest challenges and helping them achieve their goals.Your role extends beyond mere problem-solving. You will serve as a trusted advisor, guiding customers on the most effective strategies to achieve their goals. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. Essentially, you will act as their partner in commerce, assisting them in growing their business. You will also orchestrate across multiple internal teams, bringing together the right people at the right time to deliver high impact solutions for our customers.Responsibilities include<ul><li>Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities.</li><li>Leading and coordinating in-person, annual Executive Business Reviews (EBRs) and virtual Quarterly Business Reviews (QBRs) as well as meaningful onsite engagements.</li><li>Recommending ways to optimize the utilization of the Shopify platform and enhance the overall customer experience.</li><li>Collaborating with internal Shopify teams to develop account strategies, renew contracts, identify qualified leads, and explore opportunities for account expansion.</li><li>Matching customers with top Shopify Partners for custom design and development projects.</li><li>Identifying areas for improvement, including opportunities for product adoption and the implementation of new Shopify features.</li><li>Escalating technical issues to Shopify's support teams when necessary.</li><li>Advocating for customers' needs and requests within internal Shopify teams</li><li>Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor</li></ul>Qualifications<ul><li>Minimum 10 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment.</li><li>Proven track record of managing Global Accounts, preferably in the luxury or fashion verticals, and consistently achieving targets and exceeding expectations.</li><li>Proficiency in executive presence, strategic vision, business acumen, prospecting, and problem-solving for customers.</li><li>Ability to analyze and improve complex workflows as well as solve strategic problems efficiently.</li><li>Strong understanding of the commerce &amp; ecommerce ecosystem and familiarity with best practices.</li><li>Comfortable diving deep into technical product knowledge and becoming a Shopify product expert.</li><li>Passionate about engaging with people, curious to understand their unique business needs, and capable of showing them how to transform their business.</li><li>Possesses a consultative and solutions-oriented mindset, challenging assumptions and confidently providing recommendations through engaging storytelling.</li><li>Extensive travel will be required both within the EMEA region and internationally</li><li>Excellent communication skills, both verbal and written, enabling you to effectively communicate with individuals at all levels within and outside the organization.</li><li>Proficiency in designing metrics and analyzing data to derive strategic insights.</li></ul>How we workShopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.By applying to this posting, our recruiters and hiring managers across various departments will review your resume for open roles. We aim for you to apply once and have your resume evaluated by multiple teams to ensure the best match for the right roles.

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