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To ολοκαίνουργιο ξενοδοχειακό συγκρότημα Orosea Paros 5* αναζητά νέους, δυναμικούς και ταλαντούχους συνεργάτες. για πλήρη απασχόληση, για την πιο κάτω θέση:Reservations ManagerΒασική αποστολή:<ul><li>Επικοινωνία με τους πελάτες, απο τη αρχή. Από την στιγμή της κράτησης έως την στιγμή της αναχώρησης.</li><li>Αύξηση των εσόδων του ξενοδοχείου από τα τμήματα ευθύνης του (Κρατήσεις)</li><li>Ομαλή και αποδοτική λειτουργία του τμήματος.</li><li>Προώθηση ξενοδοχειακών υπηρεσιών και up-selling δωματίων.</li><li>Σωστή και έγκαιρη διεκπεραίωση όλων των οικονομικών συναλλαγών.</li><li>Επικοινωνία με την Υποδοχή, τμήμα πωλήσεων και λογιστηρίου.</li></ul>Απαιτούμενα προσόντα / δεξιότητες:<ul><li>Προϋπηρεσία σε αντίστοιχη θέση σε Boutique ξενοδοχεία 5*, Ελλάδας ή εξωτερικού</li><li>Άριστη γνώση της αγγλικής γλώσσας και τουλάχιστον μίας δεύτερης ξένης γλώσσας</li><li>Επαγγελματική εμφάνιση</li><li>Ομαδικότητα – προσαρμοστικότητα – οργάνωση</li><li>Ευχέρεια στην επικοινωνία και στις διαπροσωπικές σχέσεις, θετικός χαρακτήρας με θέληση για προσφορά και γνώση</li><li>Ικανότητα εργασίας κάτω από συνθήκες πίεσης.</li><li>Διάθεση για προσφορά υπηρεσιών φιλοξενίας υψηλών προδιαγραφών</li><li>Άριστη γνώση Η/Υ (Word, Excel, PowerPoint, Outlook), καθώς και γνώση ξενοδοχειακών προγράμματων</li><li>Απόφοιτος σχολής τουριστικών επιχειρήσεων</li></ul>Η εταιρία μας προσφέρει:<ul><li>Πλήρη απασχόληση</li><li>Ανταγωνιστικές μισθολογικές απολαβές αναλόγως προσόντων</li><li>Ποιοτικές συνθήκες διαμονής και διατροφή</li><li>Άριστο εργασιακό περιβάλλον</li><li>Δυνατότητες εξέλιξης μέσα από την εταιρεία</li></ul>

Reservations Manager

Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.You'll report to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.During a Typical Day, You’ll· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the Role· High school diploma or equivalent· 6 months or more of customer service and call center experience· Understanding, interpreting, and manipulating data for reportingWhat You Can Expect· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.

Dutch Speaking Specialist, Quality Assurance - Bilingual

Guest Service:&nbsp;Greet guests warmly, take drink orders, and provide excellent customer service throughout.Beverage Preparation:&nbsp;Prepare alcohol and non-alcoholic beverages according to the established sequence of service.Inventory Management:&nbsp;Monitor stock levels, restock supplies, and assist with inventory control.Teamwork:&nbsp;Collaborate with management to ensure smooth bar and restaurant operations.Cleanliness &amp; Safety:&nbsp;Keep the bar area clean, organized, and compliant with health and safety regulations.Qualifications &amp; ExperiencePrevious experience within a bar/restaurant, preferably in a hotel environment.Fluency in English, with an additional language being a plus.Degree/Diploma in Hospitality/Tourism.Excellent communication and customer service skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Bartender

Scorpios is looking for a Host/Hostess that will provide the first point of contact for all guests. The Host/Hostess will be responsible for the coordination of all reservations, made either by the reservations department or in person. Generally, the Host/Hostess is the first person that will radiate the energy and warmth of Scorpios, making this position very crucial for the overall guest experience in Scorpios.Opportunities For AllScorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.&nbsp;Responsibilities<ul><li>Greet guests, escort them to their table or in waiting areas and present Scorpios venues</li><li>Professionally handle any guest request or complaint, always with a pleasant attitude</li><li>Maintain work area in a professional manner. Maintain clean the host stand&nbsp;and entrance area</li><li>Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to initiate conversation creating a warm atmosphere</li><li>Perform marketing and advertising services based on management guidelines</li></ul>Requirements<ul><li>Proven working experience as a Host/Hostess for minimum 2 years in 5* Hotels, High-End Restaurants or comparable, in terms of quality, Beach Compounds</li><li>Very good knowledge of English language. Additional languages will be considered a plus&nbsp;</li><li>Ability to make each guest of Scorpios feel unique, welcomed and generally feel like ‘home’</li><li>Computer literacy</li></ul>Candidate Profile<ul><li>Internal drive and willingness to work in a demanding, challenging and fast‐paced work environment</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>Professional communication skills along with an innate teamwork mentality</li></ul>BenefitsScorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.&nbsp;

Hostess

<ul><li>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. </li><li>Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. </li><li>Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. </li><li>Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. </li><li>Process all payment methods. </li><li>Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. </li><li>Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. </li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. </li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. </li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. </li><li>Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). </li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. </li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. </li><li>Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. </li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Job Responsibilities<ul><li>Clean and tidy all areas to the standard cleanliness within time limits.</li><li>Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas, so that hotel standards are met.</li><li>Create daily job lists and record all serviced rooms.</li><li>Report on any shortages, damages, or security issues.</li><li>Maintain equipment in good condition.</li><li>Polish silver accessories and metalwork such as fixtures and fittings.</li><li>Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>Check stocking levels of all consumables.</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws.</li><li>Observe precautions required to protect hotel and guest property, and report damage, theft, and/or any found items.</li><li>Handle reasonable guests’ complaints/requests and inform others when required.</li></ul>Job Requirements<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel</li><li>Flexibility and adaptability</li><li>Team spirit</li><li>High school diploma is a plus</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hotel Maid – MYK.MAID

Job Responsibilities:<ul><li>Clean and tidy all areas to the standard cleanliness within time limits.</li><li>Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas, so that hotel standards are met.</li><li>Create daily job lists and record all serviced rooms.</li><li>Report on any shortages, damages, or security issues.</li><li>Maintain equipment in good condition.</li><li>Polish silver accessories and metalwork such as fixtures and fittings.</li><li>Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>Check stocking levels of all consumables.</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws.</li><li>Observe precautions required to protect hotel and guest property, and report damage, theft, and/or any found items.</li><li>Handle reasonable guests’ complaints/requests and inform others when required.</li></ul>Job Requirements<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel</li><li>Flexibility and adaptability</li><li>Team spirit</li><li>High school diploma is a plus</li></ul>Katikies Hotel Group Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Hotel Maid-SANT.MAID

Αυτή την περίοδο αναζητούμε:Μόνιμους&nbsp;ΠΩΛΗΤΕΣ / ΤΑΜΙΕΣ&nbsp;πλήρους απασχόλησης&nbsp;με αποδεδειγμένη προϋπηρεσία στο χώρο των πωλήσεων για&nbsp;σταθερή συνεργασία&nbsp;στα καταστήματά μας.Περιγραφή καθηκόντων:&nbsp;<ul><li>Βελτιστοποίηση της εμπειρίας του πελάτη εντός του καταστήματος και καθοδήγηση του μέσω των κατάλληλων προτάσεων</li><li>Ανάδειξη των προϊόντων μέσω της καλής γνώσης των χαρακτηριστικών τους</li><li>Έλεγχος αποθεμάτων και αναπλήρωση τους</li><li>Χειρισμός ταμειακής μηχανής και πιστωτικών συναλλαγών</li><li>Παραλαβή εμπορεύματος και οργάνωση αποθήκης σε συνεργασία με τον/την store manager</li></ul>Απαιτούμενα προσόντα:&nbsp;<ul><li>Αποδεδειγμένη εμπειρία πωλήσεων στο λιανικό εμπόριο (Άνω του 1 έτους)</li><li>Προσανατολισμός στην άριστη εξυπηρέτηση του πελάτη και δυνατότητα διαχείρισης παραπόνων</li><li>Εξαιρετικές επικοινωνιακές &amp; διαπροσωπικές δεξιότητες</li><li>Βασική γνώση αγγλικής γλώσσας &amp; Η/Υ</li><li>Ομαδικό πνεύμα</li></ul>Παροχές:<ul><li>Εισαγωγικές μικτές μηνιαίες αμοιβές 835,00 ευρώ&nbsp;</li><li>Το πλάνο μας όμως είναι σχεδιασμένο έως και 2 χρόνια μετά, που θα φτάσεις στα 970,00€ μικτά.</li><li>Σταθερό, ευχάριστο &amp; σύγχρονο περιβάλλον εργασίας</li><li>Ευκαιρίες εκμάθησης νέων δεξιοτήτων</li><li>Δυνατότητα επαγγελματικής ανέλιξης</li><li>Γενναιόδωρη έκπτωση εργαζομένων σε όλες τις μάρκες μας</li></ul>

ΠΩΛΗΤΕΣ / ΤΑΜΙΕΣ Χαλάνδρι

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ΠΩΛΗΤΕΣ / ΤΑΜΙΕΣ Άλιμος 

Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions from Senior Kitchen staff as per menu requirements.Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.&nbsp;</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.&nbsp;</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.&nbsp;</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.&nbsp;</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area; floors, walls, air conditioning, electrical, water and operating machinery and equipment.&nbsp;</li><li>Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY&nbsp;are followed to the fullest.</li><li>To assist with any other duties as required by the Executive Chef or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>A qualification in professional cookery or similar from a recognized training institute.&nbsp;</li><li>A minimum of 2 years’ experience in a high-end restaurant, hotel or cruise ship environment with exposure to various.</li><li>catering styles and services including al a carte and buffet. Must have a minimum of 2 years’ experience supervising staff at a lower level.&nbsp;</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area. Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards. Knowledge of training and guidance practices for subordinate staff will be required.&nbsp;</li><li>Proficiency English is would be beneficial.&nbsp;</li></ul>&nbsp;This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories

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reservations manager

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hotel maid – myk.maid

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