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Responsible for providing a full range of secretarial and administrative support activities for the Sales and Marketing department with great energy in a professional and stylish manner to ensure the smooth operation of Sales Department Key Duties and Responsibilities&nbsp;<ul><li>Provides full secretarial and administrative support activities for the Sales team, including the handling, preparation and writing of correspondence, establishment and maintenance of various filing / records / database, tracing pending issues and following up as appropriate, screening telephone calls and organizing appointments and meetings.</li><li>Assists in the management of Sales administrative, operational and marketing function. &nbsp;Compile data and produce regular scheduled reports. &nbsp;Liaise with the Sales team in relation to necessary follow up on queries, deadlines, requests and special functions instigated by the Sales Team. &nbsp;</li><li>Coordinates client visits, including the preparation of all required collateral, and when required assist the sales and marketing team conducting sales calls.</li><li>Acts with a degree of independence as liaison with both internal and external clients. &nbsp;Handle clients’ requests and complaints as appropriate in order to WOW them whilst ensuring a lifestyle experience.</li><li>Accomplish a set of administrative duties such as leading and attending meetings, compiling contracts, writing reports, maintaining a log book of activities and other specific duties related to the role.</li><li>Assist with client familiarization trips, site inspections and other client related activations.</li><li>Perform other duties as assigned by the DOSM.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Bachelor's degree</li><li>Minimum 2 year experience in relevant positions</li><li>Excellent knowledge of English</li><li>Excellent knowledge of MS Office Applications. Knowledge of Opera &amp; Sales Force is a plus.</li><li>Strong Communication Skills</li><li>Customer oriented</li></ul>

Sales Coordinator | One&Only Aesthesis, Athens (18718)

Job Description:• Drives sales performance by engaging with customers, promoting products, identifying growth opportunities, and supporting the full sales cycle• Maintains accurate and up-to-date records in the company’s retail stores’ system• Builds and maintains strong relationships with wholesale and retail customers and suppliers, consistently delivering a high standard of service• Supports the company’s retails stores’ marketing communication strategy through social media, newsletters, SMS, and online platforms• Assists the Greek Wholesale Department with daily operational tasks and contributes to the overall efficiency of its activities• Oversees inventory, stock control, and follows cash and credit procedures• Prepares daily, weekly, and monthly sales and performance reports• Ensures the smooth operation of Greek Wholesale and Retail activities&nbsp;Skills and Experience:• Strong customer-focused attitude• Native-level Greek and fluency in English (additional languages are considered an asset)• Proven understanding of sales performance metrics, profitability, and margins• Proficient in MS Office tools, especially Excel, with confident use of internet-based applications • Ability to handle and prioritize multiple tasks in a fast-paced, target- driven sales environment• Energetic, proactive, and collaborative individual who works well within a dynamic team environment

Greek Sales & Operations Administrator

We are seeking a proactive and organised Sales Operations Coordinator to join our Sales team. The successful candidate will play a key role in supporting sales operations and ensuring smooth administrative processes.Key Responsibilities:The Sales Operations Coordinator will be responsible for:<ul><li>Providing administrative support to the sales team, including documentation, order processing, and coordination between departments.</li><li>Maintaining and updating sales records, databases, and customer information with accuracy and confidentiality.</li><li>Assisting in preparing quotations, offers, and proposals for clients.</li><li>Supporting communication with customers, partners, and suppliers; handling enquiries and follow-ups.</li><li>Coordinating internal workflows to ensure the timely delivery of services and client satisfaction.</li><li>Preparing reports and sales metrics; assisting with basic analytics to support sales planning and forecasting.</li></ul>Requirements:Must-have qualifications:<ul><li>University or College Degree in a relevant field.</li><li>Minimum of 2 years of experience in a similar role (Sales Coordinator, Sales Backoffice, Sales Assistant), preferably in an IT company.</li><li>Understanding of sales department procedures.</li><li>Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Teams).</li><li>Basic experience working with CRM and ERP systems.</li><li>Excellent command of English (both written and spoken).</li><li>Professional business mindset.</li><li>Strong organisational skills, attention to detail, and ability to multitask.</li><li>Good communication and interpersonal skills, with the ability to collaborate across teams.</li><li>Customer-centric attitude, reliability, and discretion.</li></ul>Nice-to-have qualifications:<ul><li>Familiarity with ISO standards and procedures.</li></ul>What We OfferAt SysteCom, youll work in a high-standard business environment alongside experienced and certified professionals. Youll have access to all the tools and support needed for personal and professional growth.We offer:<ul><li>Competitive salary based on qualifications.</li><li>Continuous training and development in a fast-growing environment.</li><li>A modern and professional workspace.</li><li>Autonomy in your role with mentorship and guidance.</li></ul>How to Apply:

Sales Operations Coordinator

At Four Seasons Astir Palace Hotel Athens, we are seeking an experienced and results-driven Assistant Director of Sales – Middle East to join our Commercial team. This role supports the Director of Sales in driving revenue across Leisure, Group, and Middle East segments, strengthening key client relationships, and ensuring the hotel maintains its position as a premier luxury destination for high-net-worth individuals, corporate clients, and regional partners.You will assist in implementing the hotel’s sales strategy, guide the Sales team within your assigned segments, and proactively develop business opportunities across the Middle East market. Your contribution will be instrumental in achieving revenue targets and enhancing the hotel’s market presence.What You Will Do<ul><li>Assist the Director of Sales in managing and supporting the Sales team to achieve segment-specific revenue and profitability goals.</li><li>Develop and execute strategic sales initiatives for Leisure, Group, and Middle East segments, aligned with the Commercial Plan.</li><li>Drive revenue growth through proactive prospecting, account management, and negotiations within the Middle East market.</li><li>Build and maintain relationships with key clients, including luxury travel advisors, consortia, corporate accounts, and high-net-worth individuals.</li><li>Ensure seamless coordination with Operations, Revenue Management, and Marketing teams for strategic alignment.</li><li>Mentor and support Sales Managers in their professional development, fostering a high-performance culture.</li><li>Monitor sales performance, market trends, and competitive activity, providing timely updates to the Director of Sales.</li><li>Represent the hotel at industry events, client meetings, and market visits in the Middle East.</li></ul>What You Bring<ul><li>Proven experience in sales and business development within luxury hospitality, preferably focused on the Middle East market.</li><li>Strong knowledge of leisure and group sales, with demonstrated success in revenue generation.</li><li>Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.</li><li>Minimum of 3 years’ experience in a senior sales role such as Senior Sales Manager or Associate Director of Sales.</li><li>Excellent relationship-building, negotiation, and communication skills.</li><li>Leadership skills to support and guide a Sales team.</li><li>Knowledge of sales management software and CRM tools.</li><li>Fluency in English; additional languages are a plus.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Employee meals, laundry services, and Ticket Restaurant monthly allowance of €100.</li><li>Access to Four Seasons global training, development, and travel programs.</li><li>Opportunity to contribute meaningfully to a world-class luxury resort and grow within a globally recognized brand.</li><li>A collaborative and supportive work environment that values excellence, innovation, and personal development.</li></ul>

Assistant Director of Sales - Middle East

<ul><li>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. </li><li>Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). </li><li>Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. </li><li>Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. </li><li>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Executive-Sales

Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above). Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience&nbsp;Required:• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.&nbsp;Preferred:• Catering sales experience.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing Sales Activities• Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above).• Manages the sales efforts for the property including local corporate and social catering.• Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.• Understands the overall market (e.g.,competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.• Closes the best opportunities for the property based on market conditions and property needs.• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.• Designs, develops and sells creative catered events.• Maximizes revenue by up-selling packages and creative food and beverage.• Manages catering sales revenue and operation budgets, and provides forecasting reports.• Develops menus that drive sales.• Assists with selling, implementation and follow-through of catering promotions.• Executes and supports Marriott’s Customer Service Standards and property’s Brand Standards.• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).• Participates in and practices daily service basics of the brand (e.g.,,Marriott Hotel and Resorts Spirit to Serve Daily Basics, Renaissance Hotels and Resorts Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.&nbsp;Building Successful Relationships• Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that sales efforts are coordinated, complementary and not duplicative.• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to maintain guest satisfaction.• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceeds their expectations, while building a relationship and loyalty to Marriott.• Gains understanding of the property’s primary target customer and service expectations. Develops a close working relationship with operations to execute strategies at the property level.&nbsp;

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sales coordinator | one&only aesthesis, athens (18718)

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sales operations coordinator

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assistant director of sales - middle east

Four Seasons Athens Astir Palace

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Marriott Bonvoy

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Marriott Bonvoy

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