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The Platform Engineer – Digital, eCommerce Operations plays a critical role in ensuring the stability, scalability, and performance of customer-facing digital &amp; loyalty platforms that power our omnichannel experience.This includes our eCommerce sites and apps, loyalty ecosystem, digital promotions, identity and customer accounts services, and the supporting operational platforms behind them. The ideal candidate brings strong technical depth in modern distributed architectures—such as microservices, event streaming technologies, and relational databases—along with the communication skills necessary to collaborate effectively across engineering, product, and customer operations teams. This role ensures our digital and loyalty experiences remain reliable, fast, and consistent across channels, enabling seamless end-to-end shopping journeys.Key Competencies:<ul><li>Customer-First Mindset: Dedicated to delivering frictionless digital experiences</li><li>Systems Thinking: Able to visualize and troubleshoot complex multi-service interactions</li><li>Communication &amp; Collaboration: Partners effectively across engineering, product, operations, and marketing</li><li>Proactive Ownership: Anticipates issues, improves processes, and drives reliability</li><li>Adaptability: Thrives in a fast-paced omnichannel environment with evolving priorities</li></ul>READ FULL DESCRIPTIONResponsibilities<ul><li>Maintain and monitor eCommerce, loyalty, and digital operational platforms to ensure high performance, uptime, and reliability</li><li>Provide Tier 2nd support for customer-facing systems, addressing issues related to catalog, pricing and promotions, personalization, loyalty points, identity, checkout, and digital content</li><li>Collaborate with DevOps, Product Owners, and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of complex microservice-based architectures, including API gateways, service meshes, and containerized deployments</li><li>Understand service dependencies and use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing, and validation of new microservices, integrations, and platform enhancements</li><li>Monitor and support streaming pipelines (e.g., Kafka) used for real-time events such as cart updates, orders, promotions, personalization, and loyalty transactions</li><li>Have good understanding of relational database operations (e.g., Postgres, MySQL, SQL Server), including query optimization, data validation, and issue diagnosis</li><li>Assist with schema changes, replication monitoring, and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services, and downstream systems</li><li>Knowledge of scripting language (e.g., HTML, Java) would be considered an asset</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems, and enterprise applications</li><li>Troubleshoot API failures, latency issues, and payload-level anomalies in REST, SOAP, GraphQL, event-driven, and batch integrations</li><li>Ensure integrations follow best practices for security, scalability, and fault tolerance</li><li>Enhance monitoring, logging, and alerting across digital and loyalty systems using APM and observability tools</li><li>Participate in on-call rotation for critical digital platforms</li><li>Contribute to root cause analysis and long-term reliability improvements</li><li>Serve as a key technical liaison between engineering, business digital operations, loyalty, marketing, and customer support teams</li><li>Communicate technical issues in a clear and actionable manner, helping stakeholders understand operational impacts and timelines</li><li>Document platform behavior, system flows, operational playbooks, and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience</li><li>Strong technical knowledge of relational databases and proficiency with SQL</li><li>Solid understanding of microservices architecture and distributed systems</li><li>Experience with streaming platforms (Kafka)</li><li>Familiarity with API technologies (REST, GraphQL, SOAP) and integration patterns (synchronous, asynchronous, event-driven, batch)</li><li>Hands-on experience with observability &amp; monitoring (Datadog, New Relic, Splunk, Grafana, ELK, etc.)</li><li>Strong analytical and diagnostic skills with the ability to resolve complex system issues</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams</li><li>Fluent speaking in English</li></ul>Nice to have<ul><li>Experience in eCommerce, retail, digital loyalty programs, or high-scale customer-facing platforms</li><li>Knowledge of cloud technologies (AWS, Azure) and container orchestration (Kubernetes)</li><li>Understanding of modern CI/CD pipelines and DevOps practices</li><li>Experience with digital identity systems (OAuth, SSO, identity providers, token-based authentication)</li><li>Familiarity with edge platforms (CDN, WAF, caching strategies)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Platform Engineer – eCommerce & Digital Operations

At EY, we’re all in shape to your future with conﬁdence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Being part of EY in Greece means being part of a continuously growing team, which has been announced as Top Employer for the fourth consecutive year, certified as a Great Place to Work for the third year in a row, and awarded as Best Workplace in Professional Services &amp; Consulting for the second consecutive time, for our almost 3,000 professionals!At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teamsJoin us as we commemorate 100 years of EY in Greece this year. Experience great flexibility under our hybrid operating model across our offices in Athens, Patras, Thessaloniki and Crete and contribute to building a better working world.&nbsp;The opportunityWe are seeking a highly collaborative IT Presales Consultant to join our Technology Consulting practice. The ideal candidate will excel at facilitating solution deﬁnition, coordinating multidisciplinary internal teams, and ensuring proposed solutions are feasible, aligned, and commercially sound.This role blends technology understanding, business acumen, commercial awareness, and structured presales execution. You will support opportunity shaping from discovery through RFP handling, solution orchestration, ﬁnancial modeling, and client presentations.Your key responsibilitiesSolution Orchestration,&nbsp;Coordinate architects, delivery leads, SMEs, and practice experts to shape the solution.&nbsp;Drive alignment across internal teams to conﬁrm feasibility, technical consistency, and delivery readiness. Consolidate inputs into cohesive solution narratives without owning thetechnical design.RFP / RFQ / RFI Management<ul><li>Own or co-lead the full RFP response process from qualiﬁcation to submission.</li><li>Review requirements, identify risks, and manage client clariﬁcation&nbsp;cycles.</li><li>Orchestrate contributions across technical, delivery, commercial, andlegal teams.</li><li>Develop clear written content, delivery approaches, and value&nbsp;propositions.</li><li>Ensure timely, compliant, and high-quality submissions, support orals, demos, and evaluations.</li></ul>Commercial &amp; Financial Support<ul><li>Contribute to cost modeling, pricing strategies, and proposal ﬁnancials in partnership with&nbsp;delivery and commercial teams.</li></ul>Proposal &amp; Presentation Development<ul><li>Produce compelling proposals, executive presentations, and solution summaries.</li><li>Clearly articulate business value, technology rationale, and ﬁnancial considerations.</li><li>Support go-to-market materials and broader business development initiatives.</li></ul>Skills and attributes for success<ul><li>Bachelor’s or Master’s degree in Engineering, Computer Science, Information Systems or Business. A combination would be an asset.</li><li>5+ years of experience in presales, account management in technology consulting, or solution consulting roles. Strong ability to coordinate multidisciplinary teams across architecture, delivery, and commercial functions.</li></ul><ul><li>Solid understanding of digital transformation, cloud strategies, application modernization, integration, and CX solutions.</li></ul><ul><li>Strong business acumen, including understanding of commercial models, ﬁnancial metrics, and business case development.</li></ul><ul><li>Proven experience in RFP/RFI/RFQ management.</li><li>Excellent communication, presentation, and stakeholder-management skills, including with senior executives.</li><li>Highly organized, structured, and comfortable managing multiple opportunities simultaneously.</li><li>Proﬁciency in MS Word, Excel, and PowerPoint</li><li>The eagerness to develop yourself in various ﬁelds of technology solutions.</li></ul>What we look forWhat is most important is that you are committed to working with your colleagues as part of a high- performing team. You’ll need to demonstrate enthusiasm, motivation and passion to develop fast in an international working environment. You’ll need to pick up new skills and talents as you go, so asking questions and having the conﬁdence to speak up are essential. If you’ve got the right combination of technical knowledge, business acumen and communication skills, this role is for you.&nbsp;What we offer youAbility to Shape your Future with Confidence by:Developing your professional growth:o&nbsp;&nbsp;&nbsp;&nbsp; You'll have unlimited access to educational platforms, EY Badges and EY Degrees,alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.o Dive into our innovative GenAI ecosystem, designed to enhance your EY journey andsupport your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.o Our competitive rewards package, depending on your experience, includes cutting- edge technological equipment, ticket restaurant vouchers, a private health and lifeinsurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.o Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy various getaways such as short Fridays,Flex Day and Together Day.Our commitment to a sustainable way of operating, encourages volunteerism,promotes sustainable practices and offers opportunities for you to create a positive societal impact.Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 4 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).&nbsp;Fueling an inclusive culture: We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.Are you ready to shape your future with conﬁdence? Apply today.To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.#LI-Hybrid&nbsp;

IT Presales Consultant - & Technology Consulting

At EY, we’re all in to shape your future with confidence.&nbsp;We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​Being part of EY in Greece means being part of a continuously growing team, which has been announced as Top Employer for the fourth consecutive year, certified as a Great Place to Work for the third year in a row, and awarded as Best Workplace in Professional Services &amp; Consulting for the second consecutive time, for our almost 3,000 professionals!At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through&nbsp;coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture&nbsp;of globally connected teamsJoin us as we commemorate 100 years of EY in Greece this year. Experience great&nbsp;flexibility&nbsp;under&nbsp;our hybrid&nbsp;operating model&nbsp;across our offices in&nbsp;Athens,&nbsp;Patras, Thessaloniki and Crete&nbsp;and contribute to building a better working world.&nbsp;The opportunityPatch and Vulnerability Management is a foundational capability for modern cyber resilience. Organizations need to continuously identify exposures, prioritize remediation based on real risk, and deploy fixes safely across complex endpoint, server and cloud estates. In this role, you will help our clients strengthen their security posture by designing, improving, and operationalizing vulnerability and patch management processes and by leveraging automation to increase speed, quality, and auditability.&nbsp;Your Key ResponsibilitiesYou will be a key member of our security engineering/operations delivery teams, responsible for establishing and running end-to-end vulnerability and patch management in alignment with client needs and operating models.<ul><li>Deliver end‑to‑end vulnerability assessment and risk‑based remediation prioritization.</li><li>Partner with stakeholders to validate scope, impact, and remediation approach across environments.</li><li>Plan and govern patching activities in line with SLAs, maintenance windows, and change processes.</li><li>Execute standard and emergency patching with appropriate testing, approvals, and rollback controls.</li><li>Operate and continuously optimize patching and remediation tooling (e.g. Intune, Azure Update Manager, MECM/SCCM, Tanium).</li><li>Drive automation and scripting to improve remediation efficiency and operational quality.</li><li>Maintain accurate asset inventory, tagging, and ownership to enable accountability and reporting.</li><li>Produce operational and executive‑level reporting, highlighting trends and improvement opportunities.</li></ul>&nbsp;Skills and attributes for successTo qualify for the role you must have:<ul><li>Bachelor’s Degree in Computer Science, Engineering, IT, Mathematics or related field, or equivalent work experience.</li></ul><ul><li>Proven experience establishing and/or operating Vulnerability &amp; Patch Management processes in a corporate environment.</li><li>Strong understanding of vulnerability assessment methodologies and patch prioritization principles (risk/exposure-based).</li><li>Hands-on familiarity with enterprise endpoint/server patching operations and change-controlled environments.</li><li>Strong analytical/problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders.</li></ul>&nbsp;Ideally, you will also have:<ul><li>Strong Microsoft ecosystem experience (e.g., Microsoft security/endpoint platform exposure)</li><li>Experience optimizing a tool stack and proposing improvements.</li><li>Experience in hybrid/cloud environments and supporting large-scale operations.</li></ul><ul><li>Microsoft Security certifications such as MD102, AZ-500, MS-500, SC-100, SC-200, SC-300, SC-400</li><li>Vendor-agnostic security Certification(s) such as from ISC2 (CISSP, CCSP, etc.), ISACA (CISM, CISA) or SANS/GIAC (GSEC, GCLD, GPCS, etc.) will be considered a plus.</li><li>In depth hands-on experience with a multitude of operating systems,&nbsp;databases and networking infrastructure.</li><li>Ability in writing custom scripting tools (Python, Ansible, PowerShell, etc.), interacting with API’s.</li></ul>&nbsp;What we offer you &nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy various getaways such as short Fridays, Flex Day and Together Day.&nbsp;</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 4 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;&nbsp;EY&nbsp; |&nbsp; Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.#LI-Hybrid&nbsp;&nbsp;&nbsp;

Patch & Vulnerability Management Engineer

SAP Basis Team Leader

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platform engineer – ecommerce & digital operations

EPAM Global

it presales consultant - & technology consulting

EY

patch & vulnerability management engineer

EY

sap basis team leader

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