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Shopify is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. We believe large merchants should love their commerce platform and we work hard each day to make that happen.Shopify’s Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. Their passion is creating a merchant obsessed evaluation and buying experience that is the envy of the industry.As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, &amp; Directors, at both the parent and individual brand level. Your role will involve providing long-term solutions to Fortune 100 customers by addressing their biggest challenges and helping them achieve their goals.Your role extends beyond mere problem-solving. You will serve as a trusted advisor, guiding customers on the most effective strategies to achieve their goals. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. Essentially, you will act as their partner in commerce, assisting them in growing their business. You will also orchestrate across multiple internal teams, bringing together the right people at the right time to deliver high impact solutions for our customers.Responsibilities include<ul><li>Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities.</li><li>Leading and coordinating in-person, annual Executive Business Reviews (EBRs) and virtual Quarterly Business Reviews (QBRs) as well as meaningful onsite engagements.</li><li>Recommending ways to optimize the utilization of the Shopify platform and enhance the overall customer experience.</li><li>Collaborating with internal Shopify teams to develop account strategies, renew contracts, identify qualified leads, and explore opportunities for account expansion.</li><li>Matching customers with top Shopify Partners for custom design and development projects.</li><li>Identifying areas for improvement, including opportunities for product adoption and the implementation of new Shopify features.</li><li>Escalating technical issues to Shopify's support teams when necessary.</li><li>Advocating for customers' needs and requests within internal Shopify teams</li><li>Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor</li></ul>Qualifications<ul><li>Minimum 10 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment.</li><li>Proven track record of managing Global Accounts, preferably in the luxury or fashion verticals, and consistently achieving targets and exceeding expectations.</li><li>Proficiency in executive presence, strategic vision, business acumen, prospecting, and problem-solving for customers.</li><li>Ability to analyze and improve complex workflows as well as solve strategic problems efficiently.</li><li>Strong understanding of the commerce &amp; ecommerce ecosystem and familiarity with best practices.</li><li>Comfortable diving deep into technical product knowledge and becoming a Shopify product expert.</li><li>Passionate about engaging with people, curious to understand their unique business needs, and capable of showing them how to transform their business.</li><li>Possesses a consultative and solutions-oriented mindset, challenging assumptions and confidently providing recommendations through engaging storytelling.</li><li>Extensive travel will be required both within the EMEA region and internationally</li><li>Excellent communication skills, both verbal and written, enabling you to effectively communicate with individuals at all levels within and outside the organization.</li><li>Proficiency in designing metrics and analyzing data to derive strategic insights.</li></ul>How we workShopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.By applying to this posting, our recruiters and hiring managers across various departments will review your resume for open roles. We aim for you to apply once and have your resume evaluated by multiple teams to ensure the best match for the right roles.

Global Accounts Success Manager

We are looking for an AI Delivery Manager to lead end-to-end delivery of AI and Data projects — from discovery to production. You will be accountable for project success, combining strong delivery management expertise with a solid understanding of AI, ML, and data technologies. You will focus on three categories of projects: GenAI Product development, ML Product development and AI Platform enablement.Join a global team delivering AI-driven transformation for leading enterprises. Work with cutting-edge GenAI and ML technologies, collaborate with top experts, and shape the next generation of intelligent solutions.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Act as a bridge between technology and business, understanding business objectives — including business cases, project purposes, expected outcomes, and delivered value.</li><li>Manage full lifecycle of AI initiatives (GenAI, ML).</li><li>Own delivery scope, schedule, quality, and budget.</li><li>Lead multidisciplinary global teams and ensure alignment across engineering and client stakeholders.</li><li>Act as main delivery contact for clients; build trusted relationships</li><li>Oversee risk, financials, and contract adherence.</li><li>Ensure compliance with legal, ethical, and security standards in AI.</li><li>Mentor team members and promote delivery excellence and engineering excellence</li></ul>Requirements<ul><li>Strong client-facing, risk management, and stakeholder communication skills.</li><li>3+ years in GenAI and traditional ML delivery management (e.g., RAG-based applications, chatbots, recommender systems, forecasting systems)</li><li>3+ years of previous experience as engineer (e.g., data scientist, machine learning engineer, data engineer, devops, python engineer)</li><li>Solid understanding of GenAI and ML technologies, and data management fundamentals.</li><li>Experience with at least one major cloud provider (AWS, Azure, GCP, Databricks).</li><li>Ability to lead cross-functional, distributed teams.</li><li>Ability to enforce engineering excellence and closely work with solution architects</li><li>Knowledge of the Greek language is a must</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Data Delivery Manager

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Responsibilities<ul><li>Identify, build, and scale strategic partnerships with payment service providers, acquirers, and high-volume merchants across priority industries, driving rapid expansion of the regional merchant base and transaction volume.</li><li>Own the full enterprise sales cycle including prospecting, cold outreach, pitching, commercial structuring, contract negotiation, KYB coordination, and cross-functional integration execution to accelerate go-live timelines.</li><li>Develop and manage strong relationships with senior decision-makers within PSPs, acquirers, and large merchants, leveraging regulatory positioning and market credibility to unlock traditional payment infrastructure partnerships.</li><li>Design and execute regional expansion strategies that prioritize high-impact verticals such as gaming, iGaming, trading platforms, e-commerce, OTA, and digital services, while identifying emerging opportunities across underpenetrated sectors.</li><li>Collaborate closely with Product, Integration, Legal, Compliance, and Marketing teams to localize solutions, streamline onboarding processes, and develop joint go-to-market initiatives that drive merchant adoption and GMV growth.</li><li>Analyze merchant performance and partnership data to segment accounts, optimize commercial terms, improve profitability, and maximize long-term ecosystem leverage.</li><li>Continuously monitor competitive landscape, regulatory developments, and market shifts to refine regional strategy and inform global payment distribution expansion.</li><li>Track and deliver against aggressive KPIs including merchant base growth, acquirer onboarding targets, and measurable transaction volume expansion.</li></ul>Requirements<ul><li>6~10 years of experience in payments, fintech, acquiring, or large digital wallet ecosystems with strong knowledge of card networks, settlement flows, risk management, and payment infrastructure.</li><li>Proven enterprise-level business development experience with the ability to engage and negotiate with C-suite stakeholders and manage complex, multi-party partnerships.</li><li>Strong existing network within PSPs, acquirers, payment processors, or financial institutions in the target region.</li><li>Demonstrated ability to operate in regulated environments and navigate compliance and reputational considerations when structuring partnerships.</li><li>Commercially mature, resilient, and execution-driven, with the ability to build momentum in high-growth, expansion-focused environments rather than relying on established infrastructure.</li><li>Strong analytical mindset with the ability to interpret merchant performance data and translate insights into scalable partnership strategies.</li><li>Fluency in English and relevant regional languages is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.</li></ul>

Business Partnership Manager - Payment

We are seeking a Data Governance Officer – Team Lead to promote a culture of accountability, stewardship, and continuous improvement in data usage across the organization. This role positions data as a strategic asset that supports informed decision-making and drives operational excellence.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Define strategic objectives, a clear roadmap, and KPIs for the department in line with corporate goals</li><li>Develop specific actions to achieve agreed targets and KPIs</li><li>Ensure all governance documentation—policies, principles, standards, and procedures—are current and relevant</li><li>Coordinate governance activities with Data Quality Engineers, IT Architecture teams, and other stakeholders across the organisation</li><li>Implement robust data processes and guidelines and ensure adherence</li><li>Act as the escalation point for data accuracy issues and drive effective resolutions</li><li>Maintain and manage business metadata definitions, business rules, and organisation-wide reference data</li><li>Support the implementation, rollout, and development of the Data Catalogue and manage change control for metadata</li><li>Promote and lead the adoption of consistent data definitions and best practices through training, communications, and workshops</li><li>Advise the Security Team to ensure data receives appropriate protection in line with classification</li><li>Report on data governance maturity and performance metrics</li><li>Set personal targets for team members, monitor performance, and provide constructive feedback</li><li>Coach and develop team members, sharing knowledge and fostering a culture of collaboration and growth</li><li>Motivate the team and encourage idea-sharing to improve individual and team performance</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in Information Technology or equivalent</li><li>Minimum 5 years’ experience in data stewardship/management or a similar role</li><li>Possession of professional certifications such as CDS, CDMP, or DGSP</li><li>Hands-on experience with data catalogues, data warehouses, and/or MDM solutions</li><li>Excellent stakeholder engagement skills across all organisational levels</li><li>Strong communication, collaboration, and leadership abilities</li><li>Deep understanding of Data Governance concepts and GDPR compliance</li><li>Good knowledge of data quality processes and remediation activities</li><li>Ability to manage large datasets, identify errors, and implement solutions</li><li>Strong analytical skills with the ability to inspire and mobilise teams</li><li>Proven ability to coach, train, and develop team members</li><li>Occasional travel to support projects at different offices abroad</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

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global accounts success manager

Shopify

data delivery manager

EPAM Global

business partnership manager - payment

Binance

data governance officer – team lead

XM

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