Ayvens

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Ο τομέας των Εταιρικών Πωλήσεων περιλαμβάνει θέσεις εργασίας που αφορούν πωλήσεις B2B, διαχείριση πελατών και ανάπτυξη επιχειρήσεων σε κλάδους όπως η τεχνολογία, η βιομηχανία και οι υπηρεσίες. Οι επαγγελματίες απολαμβάνουν δυναμικές καριέρες με ισχυρές προοπτικές αμοιβών και ανέλιξης, αναπτύσσοντας μακροχρόνιες συνεργασίες. Με την ανάπτυξη της αγοράς στην Ελλάδα, οι θέσεις σε αυτόν τον τομέα προσφέρουν προκλήσεις και σημαντική συμβολή στην επιχειρηματική εξέλιξη.

The Corporate Sales sector involves roles focused on B2B sales, account management, and business development across various industries like technology, manufacturing, and services. Professionals in this sector enjoy dynamic careers with strong earning potential, opportunities for advancement, and the chance to build lasting client relationships. With Greece's expanding business market, corporate sales positions offer rewarding challenges and essential contributions to company growth.

Ο τομέας «Άλλο» περιλαμβάνει ποικίλες ευκαιρίες απασχόλησης που δεν εντάσσονται σε παραδοσιακές κατηγορίες, καλύπτοντας αναδυόμενους κλάδους και εξειδικευμένους ρόλους σε διαφορετικούς τομείς. Προσφέρει ευέλικτες επιλογές καριέρας για επαγγελματίες που αναζητούν μοναδικές θέσεις ή θέλουν να αναπτύξουν διεπιστημονικές δεξιότητες. Η εργασία σε αυτόν το χώρο μπορεί να οδηγήσει σε καινοτόμες εμπειρίες και επαγγελματική ανάπτυξη σε ανεξερεύνητες, αλλά πολλά υποσχόμενες αγορές στην Ελλάδα.

The 'Other' sector includes a variety of diverse job opportunities that do not fit traditional categories, ranging from emerging industries to niche roles across different fields. This sector offers flexible career paths for professionals seeking unique positions or exploring interdisciplinary skills. Working in this area can lead to innovative experiences and the chance to grow in less conventional but promising markets in Greece.

Ο τομέας των Χρηματοοικονομικών καλύπτει επαγγέλματα σε τράπεζες, επενδύσεις, λογιστική, ασφάλειες και χρηματοοικονομική ανάλυση. Στην Ελλάδα, αναπτύσσονται ευκαιρίες στο fintech και τη βιώσιμη χρηματοδότηση, με θέσεις από νέους αναλυτές έως ανώτερα στελέχη. Η εργασία στον χρηματοοικονομικό τομέα προσφέρει την ευκαιρία να συμβάλλετε στην οικονομική ανάπτυξη και να αποκτήσετε πολύτιμες δεξιότητες σε έναν δυναμικό κλάδο.

The Finance sector includes careers in banking, investment, accounting, insurance, and financial analysis. In Greece, opportunities are expanding in fintech and sustainable finance, offering roles from entry-level analysts to senior financial managers. Working in finance provides a chance to influence economic growth and gain valuable skills in a dynamic, evolving industry.

Ο τομέας Κέντρων Εξυπηρέτησης και Call Center περιλαμβάνει θέσεις εργασίας που επικεντρώνονται στην υποστήριξη πελατών, την επίλυση παραπόνων και την εμπορική υποστήριξη σε ποικίλους κλάδους. Στην Ελλάδα, ο αναπτυσσόμενος αυτός τομέας προσφέρει πολλές ευκαιρίες για αρχάριους και διευθυντικά στελέχη, με δυνατότητες επαγγελματικής εξέλιξης και ανάπτυξης δεξιοτήτων. Η εργασία σε αυτόν τον χώρο συμβάλλει στη βελτίωση της εμπειρίας των πελατών και την ενίσχυση της πιστότητας προς την εταιρεία.

The Customer Service and Call Center sector includes roles focused on client support, complaint resolution, and sales assistance across various industries. In Greece, this growing field offers numerous entry-level and supervisory positions with opportunities for skill development and career advancement. Working in this sector means enhancing customer experiences and building strong brand loyalty, essential for company success in competitive markets.

Ο τομέας του Marketing προσφέρει ποικίλες ευκαιρίες καριέρας στον ψηφιακό μάρκετινγκ, τη διαχείριση επωνυμίας, τη δημιουργία περιεχομένου και την έρευνα αγοράς. Επιχειρήσεις στην Ελλάδα επενδύουν όλο και περισσότερο στη διαδικτυακή διαφήμιση και τις στρατηγικές κοινωνικών μέσων, δημιουργώντας ζωντανές ευκαιρίες εργασίας για δημιουργικούς επαγγελματίες. Αυτός ο κλάδος προσφέρει σημαντικές δυνατότητες ανάπτυξης, επιτρέποντας στους ειδικούς να επηρεάσουν κρίσιμα την επιτυχία και τη δέσμευση των καταναλωτών.

The Marketing sector offers diverse career paths in digital marketing, brand management, content creation, and market research. Companies across Greece are increasingly investing in online advertising and social media strategies, creating vibrant job opportunities for creative professionals. This field provides ample growth potential, allowing specialists to impact business success and consumer engagement effectively.

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The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

Mobility Operations & Replacement Services Agent

The KYC Analyst &nbsp;is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness

Ayvens

mobility operations & replacement services agent

Ayvens

kyc analyst

Ayvens

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