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Aoristou

Seasonal

Orismenou

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OnSite

A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Master’s degree or equivalent in Hospitality, Business Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Front Office Receptionist

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

Agent, Reservations 6567

Job Responsibilities:<ul><li>Ensure a polite and warm welcome to all guests.</li><li>Assist guests, colleagues and visitors when requested.</li><li>Collect and deliver guest luggage and equipment in an efficient and timely manner.</li><li>Escort guests to room placing luggage in room.</li><li>Build full knowledge of Resort and hotel facilities, services and local area.</li><li>Ensure excellent response to all requests.</li><li>Always maintain a high standard of personal appearance and hygiene.</li></ul>Job Requirements:<ul><li>Minimum 1-2 years of experience in a similar position ideally within a 5* Luxury Hotel.</li><li>Excellent knowledge of English language; a second language (German, Russian or French) will be considered as an asset.</li><li>Valid European Union driving license.</li><li>Excellent personal presentation.</li><li>Pleasant personality with enviable customer service skills, excellent communication and interpersonal skills.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Bell Boy - SANT.BELL

Key Responsibilities:<ul><li>Welcome and greet guests in a warm and friendly manner.</li><li>Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.</li><li>Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.</li><li>Perform all check-in and check-out tasks.</li><li>Provide information about the hotel’s facilities, services, and local attractions.</li><li>Performing other related front desk agent duties as required by the hotel.</li></ul>&nbsp;Requirements:<ul><li>Degree in Hotel Management or Tourism.</li><li>Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated.</li><li>Previous hotel experience in similar position.</li><li>Computer Literacy – Knowledge of OPERA or Fidelio.</li><li>Friendly and have a polite personality.</li><li>Able to multi-task and use initiative, focusing on guest needs.</li><li>With excellent communication skills.</li><li>Detail oriented.</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Front Desk Agent– Luxury Resort, Santorini

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Hotel Assistant Manager / Assistant Front Desk Manager for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Direct and control the activities of the Front Desk team, acting as the Manager on Duty when senior managers are not available.</li><li>Maintain complete knowledge at all times of hotel features, services, room types, rates, packages, promotions, VIPs, and group activities.</li><li>Perform all Front Office, Guest Services, and Concierge duties as required, across all shifts.</li><li>Review daily arrivals and departures, handling VIPs, return guests, and groups efficiently.</li><li>Coordinate with Night Manager and other Assistant Managers to ensure follow-up on guest needs and issues, keeping the Front Office Manager informed.</li><li>Ensure adherence to all credit procedures, reviewing high balance reports and following up with Accounting.</li><li>Cover Night Manager duties and shifts as necessary.</li><li>Supervise and motivate the Front Office team to deliver the highest quality service and Four Seasons brand standards.</li><li>Handle guest issues or complaints professionally and efficiently.</li><li>Promote hotel facilities and ensure smooth communication with all other departments.</li><li>Lead daily handovers, spot-check staff performance, and support training and development initiatives.</li><li>Ensure compliance with all hotel policies, procedures, and Four Seasons’ standards.</li><li>Act as a role model, maintaining professional appearance, etiquette, and a friendly, courteous service attitude at all times.</li></ul>What You Bring<ul><li>Bachelor’s Degree or equivalent is preferred.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential; proficiency in Greek is an advantage.</li><li>Previous experience in Front Office management or similar role is highly advantageous.</li><li>Strong leadership, communication, and organizational skills.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee Recognition Program.</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours<ul><li>Seasonal Job – 5 working days per week, with 2 days off.</li><li>Schedule varies weekly according to business needs.</li></ul>If you’re ready to take on a leadership role in a season filled with growth, teamwork, and unforgettable experiences, we want to hear from you!

Hotel Assistant Manager / Assistant Front Desk Manager (Seasonal 2026)

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

We are currently seeking a dedicated and detail-oriented Front Office Manager to join our Rooms Division team at Amanzoe in Porto Heli, Greece. Reporting to the Rooms Division Manager, this key leadership role is responsible for overseeing all Front Office operations, including Guest Relations, Reception, Telephone Services, Transportation, Concierge, and Activities. The successful candidate will play a vital role in ensuring that each guest’s journey is seamless, warm, and truly memorable.Responsibilities<ul><li>Lead and manage the daily operations of the Front Office department.</li><li>Ensure a consistently high level of guest service in alignment with Aman standards.</li><li>Oversee guest check-in and check-out processes, special requests, billing, and concierge services.</li><li>Collaborate with the Accounting team on auditing, reporting, commissions, and billing procedures.</li><li>Coordinate departmental planning based on occupancy forecasts and guest needs.</li><li>Supervise and mentor team members to promote performance, engagement, and development.</li><li>Handle guest feedback, complaints, and service recovery with discretion and professionalism.</li><li>Ensure smooth coordination between Front Office and other operational departments.</li><li>Maintain accurate records, reports, and procedures in Opera or Fidelio PMS.</li><li>Assist with training, evaluations, scheduling, and departmental administration.</li><li>Uphold Aman values and ensure all interactions reflect our dedication to excellence.</li></ul>Requirements<ul><li>Minimum 5–8 years of experience in the hospitality industry, with at least 2 years in a similar role.</li><li>Strong knowledge of Opera or Fidelio Property Management Systems.</li><li>Excellent communication and guest relations skills.</li><li>High level of fluency in English (spoken and written); additional languages are an asset.</li><li>Strong leadership skills with a hands-on, service-driven approach.</li><li>Exceptional organizational, interpersonal, and multitasking abilities.</li><li>Right to live and work in Greece without the need for company-supported permits.</li><li>A collaborative and value-driven mindset aligned with Aman’s service philosophy.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included, and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water).</li><li>Discount on F&amp;B outlets.</li><li>Discount on Aman Retail.</li><li>Meal and coffee breaks while on duty.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary yoga, tennis, and gym classes.</li><li>Amanzoe Elite Program with discounts at local restaurants and shops.</li><li>Access to our training platforms: Typsy and eCornell.</li><li>Private health insurance.</li><li>Staff transportation via bus.</li><li>Laundry allowance.</li><li>Participation in annual staff party and family day events.</li><li>Access to on-site gym facilities.</li></ul>

Front Office Manager - Amanzoe

We are currently seeking a dedicated and service-oriented Pre-Arrival and Concierge Agent to join our team at Amanzoe. Reporting to the Front Office Management team, you will support our guests by ensuring that every detail of their stay is arranged prior to arrival. Your contribution will be essential in delivering a seamless and personalised experience that reflects Amanzoe’s philosophy of warm, thoughtful hospitality.Responsibilities<ul><li>Manage all pre-arrival communication and arrangements for guests.</li><li>Coordinate reservations, transportation, activities, and special requests.</li><li>Ensure all guest profiles and preferences are updated accurately in Opera PMS.</li><li>Anticipate guest needs and prepare tailored itineraries before arrival.</li><li>Communicate effectively with internal departments to ensure seamless service.</li><li>Provide accurate information about resort facilities, local attractions, and experiences.</li><li>Support the Front Office team with guest check-in and welcome when required.</li><li>Handle guest enquiries with professionalism and discretion.</li><li>Support the Concierge team in delivering exceptional guest experiences.</li><li>Address guest feedback promptly and escalate when necessary.</li></ul>Requirements<ul><li>A minimum of 2 years of experience in a Front Office, Concierge, or Reservations role within a luxury hospitality environment.</li><li>Certificate or degree in Hospitality, Hotel School, or Tourism Management.</li><li>Proficiency in Opera PMS or Fidelio is mandatory.</li><li>Strong knowledge of Microsoft Office.</li><li>Excellent communication skills in Greek and English, both written and spoken.</li><li>A third language at an advanced level is considered an advantage.</li><li>Strong organisational abilities with excellent attention to detail.</li><li>Professional, guest-oriented, and able to manage multiple priorities.</li><li>Legal right to live and work in Greece is required.</li></ul>BenefitsAman Resorts offer wonderful benefits including exciting career growth opportunities in a company that is growing rapidly.<ul><li>Discount on F&amp;B Outlets</li><li>Discount on Boutique</li><li>Provided Uniform</li><li>Employee Wellness Program which includes complimentary Yoga Classes, Tennis Classes and Gym Classes</li><li>Amanzoe Elite Program with discounts on various restaurants and local stores</li><li>Staff Party</li><li>Family Day</li><li>Access to Typsy (Training Platform)</li><li>Accommodation</li><li>Monthly Utility Allowance (Electricity and Water)</li><li>Meal and Coffee breaks when on shift</li><li>Staff Bus</li></ul>If you are ready to take on the challenge of shaping the future of this unique property and creating unforgettable guest experiences, we invite you to join our team

Pre Arrival & Concierge Agent

Located on the coastline of Kalo Livadi Bay, Four Seasons Resort Mykonos, will offer 94 spacious rooms, villas, and suites with exquisite views of the Aegean Sea. The brand-new build will take shape on an unspoiled 60,000 square meters of land, spanning from the sandy beaches to the picturesque coastal cliffs. To honour the culture and heritage of the destination, the Resort will be built in the Cycladic style that is synonymous with Mykonos, featuring white cubic architecture with bright spots of blue. The hotel will redefine luxury hospitality on the island. The Resort will offer an exciting variety of restaurants and bars, such as an al-fresco pool-side Italian venue, an authentic Mykonian Kafeneio, a contemporary steak house, and a vibrant beach club.&nbsp; About the role<ul><li>The KFAS Supervisor will be responsible for managing the KFAS Attendants, ensuring smooth operations of the kids’ programmes.&nbsp;</li><li>What you will do</li><li>Plan and execute safe, fun-filled and educational daily scheduled programs for guests ranging in ages from 4 to 12.&nbsp;</li><li>Arrange scheduling and activities</li><li>Converse with guests and answer questions regarding the resort.&nbsp;</li><li>Provide orientation of KFAS facility, and when available, of the Recreation Building.&nbsp;</li><li>Promote and up sell excursions to guests, customizing where necessary to meet guest needs.&nbsp;</li><li>Adhere to all corporate core standards in execution of programming.&nbsp;</li><li>Prepare and manage departmental meeting</li><li>Perform any other tasks or projects as assigned by the hotel management and staff.</li></ul> What You Bring Excellent verbal &amp; written communication skills. Prior experience of working with children. Fluent English. Proficiency in Greek language is an advantage. What We Offer&nbsp; Competitive Salary and comprehensive Benefits Package.&nbsp; Complimentary Employee Meals, Uniform &amp; Laundry Services.&nbsp; Ticket Restaurant monthly allowance.&nbsp; Employee Recognition Program.&nbsp; Complimentary Nights at Four Seasons Hotels &amp; Resorts worldwide.&nbsp; Opportunities for Global Travel through Task Forces and Transfers.&nbsp; Access to Four Seasons global Training &amp; Development programs. Accommodation and transport to and from the hotel will be provided. All applicants must possess the legal right to work in Greece.

Kids for All Seasons Supervisor (Seasonal) REQ10366436

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are looking for an exceptional In-Room Dining Manager to lead our private dining operations. This is a full-time, permanent leadership position designed for a hospitality professional who excels in delivering ultra-luxury service within the most intimate of guest settings.What You Will Do&nbsp;<ul><li>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s In-Room Dining Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.</li><li>Plan schedules &amp; ensure high employee performance.</li><li>Supervise the In-Room Dining operation as well as the Private Bar activities and its respective employees inclusive of managers.</li><li>Be creative when setting up guest room amenities.</li><li>Ensure attractive presentations and non-obtrusive service are delivered within guest rooms, inclusive of age appropriate items readily available.</li><li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li><li>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.</li><li>Work closely with the Director of Food &amp; Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li><li>Observe physical condition of facilities and equipment in the guest rooms and make recommendations for corrections and improvements as needed. Inspect guest rooms for spot checks on private bar set ups and amenity deliveries as well as random quality checks to build guest loyalty in return. &nbsp;</li></ul>What You Bring&nbsp;<ul><li>A High School Diploma or equivalent is&nbsp;required.&nbsp;</li><li>Fluency in English is essential.</li><li>Previous&nbsp;experience in a similar role, preferably within the hospitality industry, is an advantage.&nbsp;</li></ul>What We&nbsp;Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li><li>Ticket Restaurant monthly allowance of €100.&nbsp;</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally to experience&nbsp;our world-class hospitality firsthand.&nbsp;</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li><li>Access to Four Seasons&nbsp;global&nbsp;Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp;<ul><li>Schedule is flexible and may change weekly according to business needs.&nbsp;</li></ul>At Four Seasons, we believe our people are our greatest asset. If you are ready to lead with heart, drive operational excellence, and thrive in a dynamic, world-class environment, we would love to discuss your future as our In-Room Dining Manager.

In-Room Dining Manager REQ10367605

Guest Welcome: Warmly greet guests upon arrival, creating a welcoming and relaxing atmosphere in line with spa standards.Reservations &amp; Scheduling: Manage spa bookings, appointments, and daily schedules efficiently using the spa’s reservation system.Guest Assistance: Provide information on treatments, therapists, spa facilities, and products. Guide guests through the check-in and check-out process.Communication: Coordinate with therapists and spa staff to ensure smooth operation of treatment schedules and guest flow.Administrative Duties: Handle payments, maintain accurate records, answer phone calls and emails, and ensure all front desk procedures are followed.Presentation &amp; Cleanliness: Maintain a tidy, elegant, and calming reception area at all times.Product Knowledge: Promote and recommend suitable spa treatments and retail products to enhance each guest’s wellness journey.Teamwork: Support the spa team by coordinating needs, communicating updates, and assisting colleagues when required.Qualifications &amp; ExperienceProven&nbsp;experience as a Spa Receptionist or in a similar role within luxury hospitality.Familiarity with reservation or booking systems (spa software experience is an advantage).Fluency in English; additional languages are a plus.Strong knowledge of spa treatments, services, and products.Excellent communication, customer service, and interpersonal skills.Strong organizational skills and attention to detail.Professional, discreet, and dedicated to delivering a premium guest experience.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Spa Receptionist

To assist Manager Housekeeping in daily managing of the villas, Linen Room , Uniform Room and all the Public Areas by ensuring full maintenance as well as guest satisfaction for the highest levels of service.To assist the Manager Housekeeping in monitoring and coordinating all aspects of the housekeeping operation including all the hotelareas.&nbsp; To ensure the daily operation in all these areas are running efficiently and as per resort standards.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To attend to duty on time in correct uniform and well groomed.</li><li>Attend, prepare, lead the daily briefing</li><li>To follow the resorts key control policy</li><li>Oversee and coordinate all Housekeeping members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</li><li>To constantly strive to please all Guests that he/she may come into contact with during his work hours.</li><li>To ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with the utmost efficiency and courtesy as per the Departmental Operations Manual.&nbsp;To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.</li><li>To liaise with the Front Office on anticipated Guest check‑ins, check‑outs, room assignments and rooming list etc.</li><li>To ensure that all V.I.P.'s, are checked prior to the arrival of the Guest for 100% readiness</li><li>Carry out inspections of assigned areas and ensures highest possible standard of cleanliness and maintenance of all areas.</li><li>Monitors and reports to the Manager Housekeeping regarding the upkeep of furnishings, facilities, and equipment.</li><li>Carries out good communication with team members ensuring performance is effectively managed.</li><li>Ensures all Team Members are attending to duty in proper uniform, on time and well groomed.</li><li>Ensures all are trained and introduced to their duties as per resort standards and policies.</li><li>Briefs and ensures that daily information is communicated and kept updated on coordination boards and team members are receiving the correct and updated information.</li><li>Attends Hotel briefing with Manager Housekeeping ensuring a complete understanding of task for self and team members.</li><li>Is fully trained on all Houskeeping tasks and procedures being able to assist guest room valets with any requirements.</li><li>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</li><li>Ensures all guest requirements are adhered to as per resort standards.</li><li>Coordinate and manages deep cleaning and special task schedules, ensuring rooms and floor areas as per resort standards.</li><li>Ensures training needs of all Team Members are monitored, analyzed and executed as per resort standards.</li><li>Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.</li><li>Is flexible in working hours and scheduling as per resort requirements.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Strong interpersonal skills</li><li>Organizational skills</li><li>Strong administrative abilities</li><li>Ability to have a strong customer focus</li></ul>

Team Leader, Housekeeping (6564)

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Organize, oversee, and maintain the cleanliness and overall condition of guest rooms, public areas, and various facilities, ensuring a welcoming and immaculate environment for all visitors.</li><li>Monitor and manage the inventory levels of essential cleaning supplies, linens, and equipment; effectively handle the budgeting process and timely orders to ensure the housekeeping operations run smoothly without interruption.</li><li>Take the lead in scheduling, training, and directing the housekeeping staff, while also providing ongoing support and feedback to ensure that all performance standards are not only met but exceeded.</li><li>Ensure that guest rooms and public areas consistently uphold the highest hygiene and aesthetic standards, contributing to a positive experience for guests and enhancing the overall reputation of our establishment.</li><li>Respond promptly and efficiently to any guest requests or complaints related to cleanliness, demonstrating a commitment to exceptional service and guest satisfaction.</li><li>Enforce stringent hygiene, safety, and compliance regulations throughout the department, foster a culture of accountability, and prioritize the well-being of both guests and staff.</li><li>Collaborate effectively with other departments such as the Front Office, Guest Experience, and Maintenance to ensure seamless operations and a cohesive approach to maintaining standards of excellence within the property.</li></ul>Requirements<ul><li>5 years minimum experience in similar position in 5-star hotels’</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Housekeeping Manager

Numo Mykonos is a boutique retreat in Kalafatis, where quiet luxury meets nostalgic chic vibes. Rediscover the carefree spirit of barefoot living, all wrapped in the luxury that NUMO Hotels is famous for. Experience the brand’s signature tranquility infused with the lively, vibrant essence of Mykonos.Key Responsibilities<ul><li>Welcoming and greeting guests providing a friendly, efficient and courteous service</li><li>Managing all the necessary procedures during arrival and departure of the guests</li><li>Providing information to guests in regards of the hotel facilities, events and services</li><li>Handling telephone calls, emails or personal client’s requests</li><li>Working closely with all departments and ensure guests satisfaction at all times</li><li>Effectively handling guests’ feedback, comments or complaints</li><li>Keep a high level of personal grooming standards and appearance</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality/Tourism would be an advantage</li><li>Proven experience as Front Office Agent in a 5* luxury hotel</li><li>Excellent knowledge of Opera PMS</li><li>Fluency in English and in a second foreign language</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Front Office Agent

At Four Seasons, our people are the heart of our success. We are committed to creating a supportive environment where our employees grow, excel, and consistently deliver the exceptional service that defines our brand. We are currently seeking a Night Manager to join our Front Office leadership team at the iconic Four Seasons Astir Palace Hotel Athens.As a Night Manager, you will oversee all overnight Front Office operations ensuring seamless service, strong leadership presence, and unwavering adherence to Four Seasons standards. You will supervise the hotel during the night, support all departments, manage guest interactions with professionalism, and uphold the highest levels of safety, service, and crisis readiness.What You Will Do:<ul><li>Maintain complete knowledge of all hotel features/services, hours of operation, building history, room types, layouts, décor, rates, packages, promotions, house count, VIPs, and group activity schedules.</li><li>Demonstrate expert knowledge of Front Office systems and procedures including Opera, Visionline, HotSoS, Mobile Key, and other core operational tools.</li><li>Regularly tour all hotel areas to monitor departmental operations, guest satisfaction, staff performance, and adherence to standards.</li><li>Review late arrivals, early next-day arrivals, departures, and room availability to plan and coordinate the next day’s operations.</li><li>Ensure accurate handling of arrivals, departures, room blocks, billing requirements, and discrepancies while personally managing guest relocations when necessary.</li><li>Oversee night audit procedures and prepare required accounting reports.</li><li>Guarantee compliance with all financial and credit procedures; review paid-outs, rebates, petty cash, and cashier transactions to ensure proper approvals and reconciliation.</li><li>Support and guide the overnight team to deliver Four Seasons service excellence, acting as a mentor, coach, and role model.</li><li>Conduct spot checks on Night Receptionists and Night Bellmen to ensure brand standards and LQA expectations are consistently met.</li><li>Supervise room assignments, monitor Out of Order/Out of Service rooms, and ensure accurate tracking.</li><li>Act as the senior leader on duty overnight, handling all guest requests, complaints, and emergencies with professionalism and strong crisis management skills.</li><li>Ensure all night colleagues uphold grooming standards, uniform guidelines, communication etiquette, and Four Seasons cultural values.</li><li>Report operational updates, incidents, and departmental needs to the Front Office Manager, collaborating closely to maintain seamless continuity between shifts.</li><li>Promote hotel facilities and support upselling initiatives, motivating the team by leading through example.</li><li>Remain fully familiar with emergency procedures, fire panel operation, and crisis protocol as the designated overnight controller.</li><li>Uphold Four Seasons policies at all times, acting as a brand ambassador and maintaining the integrity of our vision, mission, and values.</li></ul>What You Bring:<ul><li>Proven experience in Front Office operations, preferably in luxury hospitality.</li><li>Strong leadership presence with the ability to supervise, motivate, and develop teams.</li><li>Deep understanding of guest service standards, night audit processes, and crisis management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Fluency in English; additional languages are an asset.</li><li>Able to work overnight schedules, weekends, and holidays.</li><li>Professional presentation, grooming, and behavior aligned with Four Seasons standards.</li></ul>What We Offer:<ul><li>Employee Meals and Uniform &amp; Laundry provided.</li><li>Ticket Restaurant Monthly Amount of €100.</li><li>Bus Transportation to/from Elliniko.</li><li>Monthly Employee Recognition Program.</li><li>Global career growth opportunities through Task Forces and Transfers.</li><li>Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide).</li></ul>At Four Seasons Astir Palace Athens, we champion excellence, collaboration, and continuous development. Join us as a Night Manager and help shape unforgettable guest experiences while safeguarding the overnight heartbeat of our iconic hotel.

Night Manager REQ10363997

As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.Key Responsibilities:<ul><li>Guest Check-In and Check-Out:&nbsp;Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.</li><li>Reservation Management:&nbsp;Verify and confirm guest reservations accurately.</li><li>Payment Processing:&nbsp;Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.</li><li>Information and Assistance:&nbsp;Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.</li><li>Telephone and Email Communication:&nbsp;Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.</li><li>Problem Resolution:&nbsp;Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.</li><li>Safety and Security:&nbsp;Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.</li><li>Administrative Duties:&nbsp;Complete administrative tasks, such as filing, record-keeping, and updating guest information.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Front office Agent

OROS Luxury Beach Resort follows the tradition of Pilot Hotels, a pioneer of Tourism in Crete.With over 30 years of operations, is established in the European market with many International awards.The resort spans an area of 100 hectares, between the beach and the mountains.300 rooms in 10 different categories with 4 restaurants, 3 bars, SPA &amp; Wellness, conference center and recreation facilities.Over 200 employees seize the opportunity to work in a pleasant, professional environment with opportunities to develop.GENERAL MISSION:Ensures that kitchen operations run smoothly and that guests receive a high standard of service Manages and motivates the kitchen teams to provide excellent services to guests. Ensures respect of hygiene, safety and food quality regulations.RESPONSIBILITIES:Guarantees a high standard of culinary services offered to guests including food hygiene, safety and quality in the hotel Manages and motivates the kitchen staff in order to offer a high standard of service to guests. Meeting the department's quantitative and qualitative targets• Manages stocks and supplies• Respects the productivity ratios as budgeted• Carries out inventories, inputs data and explains consumption differences• With the team, is continually looking for ways to improve costs and ratios while maintaining the high standard of serviceKEY RESPONSIBILITIES:• Organizes and supervises food preparations in line with the occupancy and consumption forecasts• Prepares dishes and/or supervises preparation• Supervises the different sections of the kitchen: production of hot and cold dishes, patisserie, dishwashing etc• In conjunction with the F&amp;B Manager, prepares the menus• Prepares the cooking instructions and ensures they are duty applied• Oversees the whole work shift : ensures respect of the maximum waiting times defined by the brand, checks the presentation and temperature of dishes, etc• Coordinates with restaurant serving staff in order to ensure that service runs smoothly• Ensures that all information is duly passed on to other departments as appropriate• Responsible for the hygienic and safe preparation of food within the outlet.• Be creative in the design and implementation of ongoing food concepts.• Implement quality control procedures.• Inspect method of food preparation and cooking at all meal periods.• Liaise with the Engineering as to maintenance within kitchen.• Inspect plate presentation and continually review and update when necessary.• Attend meetings as required.• Implement opportunities for quality Team Building• Ensure that all associates comply with the grooming and uniform standards• Assist in conducting development and performance reviews, identifying key personnel for further• development and structured career patting.• Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.• Liaise with the Executive Chef over the reparation of work schedules and annual leave schedules, ensuring they are within budget, business expectations and guidelines of the appropriate industrial legislation.• Implement opportunities for quality Team Building• Ensure that all associates comply with the grooming and uniform standards• Oversee the selection and appointment of new associates within the kitchen brigade.• Conduct regular staff meetings/briefings to keep all associates informed• Ensure compliance with legislated health and safety requirements within the workplace, paying• particular attention to Food Safety Legislation.• Comply with all Corporate and Hotel Standards and Procedures

Sous Chef

/Η Quality &amp; Food Safety Controller είναι υπεύθυνος/η για τη διασφάλιση της ποιότητας και της ασφάλειας τροφίμων σε ξενοδοχειακή μονάδα της Esperia Group, σύμφωνα με τις διεθνείς πιστοποιήσεις που εφαρμόζει. Η θέση διασφαλίζει τη συμμόρφωση με συστήματα διαχείρισης ποιότητας και ασφάλειας τροφίμων (ISO 9001, HACCP, ISO 22000/FSSC 22000, Green Key).Κύριες Αρμοδιότητες<ul><li>Παρακολούθηση και εφαρμογή όλων των διαδικασιών ποιότητας &amp; ασφάλειας τροφίμων σε κουζίνες, bars, αποθήκες και λοιπούς χώρους F&amp;B του ξενοδοχείου.</li><li>Διενέργεια τακτικών επιθεωρήσεων υγιεινής, σύνταξη αναλυτικών reports προς τη Διεύθυνση Ποιότητας και διορθωτικών και προληπτικών ενεργειών.</li><li>Παρακολούθηση των Κρίσιμων Σημείων Ελέγχου (CCPs) και διαχείριση τυχόν αποκλίσεων σύμφωνα με τις διαδικασίες HACCP.</li><li>Συμμετοχή στη συνεχή αναθεώρηση του Συστήματος Διαχείρισης Ποιότητας και Ασφάλειας Τροφίμων στον όμιλο.</li><li>Διαχείριση αρχείων, εντύπων και διαδικασιών ISO 9001, ISO 22000 και Green Key.</li><li>Συνεργασία με όλα τα τμήματα του ξενοδοχείου για θέματα ποιότητας και προτύπων.</li><li>Εκπαίδευση προσωπικού σε θέματα υγιεινής, ασφάλειας και σωστής εφαρμογής διαδικασιών.</li><li>Παρακολούθηση και ανάλυση παραπόνων πελατών</li><li>Υποστήριξη κατά τις επιθεωρήσεις από εξωτερικούς φορείς ή υγειονομικές αρχές.</li></ul>&nbsp;Απαιτούμενα Προσόντα<ul><li>Πτυχίο Τεχνολογίας Τροφίμων, Χημείας, Βιολογίας, Χημικού Μηχανικού ή συναφούς αντικειμένου.</li><li>Γνώση HACCP και ISO 22000/ISO 9001.</li><li>Kαλή γνώση Αγγλικών.</li><li>Kαλή γνώση MS Office.</li></ul>&nbsp;Επιθυμητά Προσόντα<ul><li>Προϋπηρεσία 1–3 χρόνια σε θέση ελέγχου ποιότητας ή ασφάλειας τροφίμων – ιδανικά σε ξενοδοχειακό όμιλο ή εταιρεία εστίασης.</li><li>Γνώση περιβαλλοντικών προτύπων (ISO 14001/Green Key).</li></ul>&nbsp;______________________________________&nbsp;Position Purpose The Quality &amp; Food Safety Controller is responsible for ensuring food quality and safety in an Esperia Group hotel unit, in accordance with the international certifications implemented. The role ensures compliance with quality and food safety management systems (ISO 9001, HACCP, ISO 22000/FSSC 22000, Green Key).Key Responsibilities<ul><li>Monitor and implement all quality and food safety procedures in hotel kitchens, bars, storage areas, and other F&amp;B facilities.</li><li>Conduct regular hygiene inspections, prepare detailed reports for the Quality Department, and propose corrective and preventive actions.</li><li>Monitor Critical Control Points (CCPs) and manage any deviations according to HACCP procedures.</li><li>Participate in the continuous review of the Group’s Quality and Food Safety Management System.</li><li>Manage ISO 9001, ISO 22000, and Green Key records, forms, and procedures.</li><li>Collaborate with all hotel departments on quality and standards-related matters.</li><li>Train staff on hygiene, safety, and correct procedure implementation.</li><li>Monitor and analyze customer complaints.</li><li>Support external inspections or audits by regulatory authorities.</li></ul>Required Qualifications<ul><li>Degree in Food Technology, Chemistry, Biology, Chemical Engineering, or a related field.</li><li>Knowledge of HACCP and ISO 22000/ISO 9001.</li><li>Good command of English.</li><li>Good knowledge of MS Office.</li></ul>Preferred Qualifications<ul><li>1–3 years of experience in a quality or food safety control role, ideally in a hotel group or catering company.</li><li>Knowledge of environmental standards (ISO 14001/Green Key).</li></ul>

Quality & Food Safety Controller

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

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