Πληροφορική

Χρηματοοικονομικά

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Διοίκηση Επιχειρήσεων

Άλλο

Αποθήκη / Logistics

Βιομηχανική Παραγωγή

Επαγγέλματα Υγείας

Κέντρο Εξυπηρέτησης / Call Center

Αθλητισμός / Fitness

ΜΜΕ / Social Media

Μεταφορές

Ανθρώπινο Δυναμικό / HR

Εταιρικές Πωλήσεις

Marketing

Τουρισμός / Ξενοδοχεία

Γραμματειακή Υποστήριξη

Εστίαση

Τέχνες / Πολιτισμός

Φροντίδα Κτιρίων / Σπιτιών

Νομικές Υπηρεσίες

Αισθητική / Κομμωτήριο

Εργάτες

Προσωπικό Ασφαλείας

LastWeek

LastThreeDays

Today

Aoristou

FullTime

Hybrid

OnSite

We’re looking for a highly motivated and experienced Insights &amp; Data Analyst to join our Digital Commerce Group. In this role, you will be responsible for monitoring customer satisfaction and customer behaviors within the digital platforms. You will analyze their journeys, pain points and needs, with the goal of generating solid and high-quality insights to influence the CCH Digital Innovation pipeline and guide omni-channel strategies. You will also be responsible for the full end-to-end Digital Customer Experience (CX) data process, from data manipulation and visualization to dashboarding and data integration projects, including data governance and user training.&nbsp; IN THIS EXCITING ROLE YOU WILL:•	Create ad-hoc queries, studies, and analyses looking at customer satisfaction and behaviors data to uncover root causes of customer friction and identify opportunities for improvement•	Perform and automate analyses on customer verbatims to detect sentiment, needs, pain/gain points to support customer personas definition and customer journey mapping initiatives•	Regularly monitor and report CX performance on digital platforms, across primary &amp; secondary KPIs•	Lead the data structure strategy for digital CX and coordinate cross-functional teams to further enrich CX data sources with the rest of CCH customer data universe (and vice versa)•	Develop dashboards for tracking and trend analyses, as well as maintain them to ensure high-quality and user-friendly insights, encouraging constant engagement with all levels of cross-functional teams•	Foster a self-service culture for CX performance tracking, making it available for all relevant users accessible via ‘few-clicks-away’ dashboards•	Translate complex data/insights into clear, compelling narratives and recommendations for stakeholders•	Serve as the ‘voice of the customer’ within the company, sharing feedback and insights with product development, digital marketing, and commercial teams to help shaping future product enhancements and business strategies•	Share updates about industry trends, tools, and best practices in customer analytics and digital customer experience, to bring an outside-in perspective to relevant stakeholders YOU CAN BE SUCCESFULL IN THIS ROLE IF YOU HAVE:•	3+ years of experience in customer/CRM analytics, digital analytics, business intelligence, or a similar role•	Master’s degree in Data Science, Business Analytics, Marketing, or a related field•	Proven experience in handling Power BI•	Proficiency in using customer feedback/behavior analytics tools (e.g., Medallia, Qualtrics, Hotjar, …)&nbsp; and advanced analytics (e.g., SQL, R, Python) – will be a plus&nbsp;•	Strong analytical and problem-solving skills•	Critical thinking &amp; curiosity, with hands-on approach•	Self-driven mindset and the ability to work collaboratively with cross-functional teams, as well as with external vendors ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.&nbsp;&nbsp;We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.&nbsp;&nbsp;We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.&nbsp;&nbsp;And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.&nbsp;&nbsp;At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Digital Customer Experience Data Analyst

Η&nbsp;The Mart&nbsp;μια από τις μεγαλύτερες Εταιρείες Χονδρεμπορίου στην Ελλάδα επιθυμεί να προσλάβει:BUSINESS&nbsp;ANALYST&nbsp;ΓΙΑ ΤΑ ΚΕΝΤΡΙΚΑ ΓΡΑΦΕΙΑO/Η κάτοχος της θέσης θα ανήκει στη Διεύθυνση Marketing της εταιρείας. Βασική του αρμοδιότητα θα είναι η διενέργεια αναλύσεων για το σχεδιασμό, την παρακολούθηση και την αξιολόγηση ενεργειών με στοχευμένα κοινά τους πελάτες της εταιρίας. Παράλληλα, θα είναι υπεύθυνος για την επιλογή του πελατολογίου σε ότι αφορά τα προγράμματα CRM &amp; Loyalty.Απαιτούμενα προσόντα:<ul><li>Προϋπηρεσία σε αντίστοιχη θέση τουλάχιστον 3 έτη</li><li>Απόφοιτος/η σχολής Οικονομικών Επιστημών, Χρηματοοικονομικής, Στατιστικής ή άλλης σχετικής επιστήμης</li><li>Εμπειρία σε SAP &amp; Tableau</li><li>Προηγμένες δεξιότητες Excel</li><li>Καλές οργανωτικές δεξιότητες και συνέπεια στους χρόνους τήρησης χρονοδιαγραμμάτων</li></ul>Η Εταιρεία παρέχει:<ul><li>Δυναμικό εργασιακό περιβάλλον σε μια συνεχώς αναπτυσσόμενη Ελληνική εταιρεία</li><li>Ικανοποιητικό πακέτο αποδοχών και πρόσθετες παροχές</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li></ul>Όλα τα βιογραφικά σημειώματα θα εξεταστούν με απόλυτη εχεμύθεια ενώθα απαντηθούν οι υποψηφιότητες που πληρούν τα παραπάνω κριτήρια

Business Analyst

Η&nbsp;The Mart&nbsp;μια από τις μεγαλύτερες Εταιρείες Χονδρεμπορίου στην Ελλάδα επιθυμεί να προσλάβει:JUNIOR BUSINESS ANALYST ΓΙΑ ΤΑ ΚΕΝΤΡΙΚΑ ΓΡΑΦΕΙΑΟ/Η κάτοχος της θέσης θα ανήκει στη Διεύθυνση Marketing της εταιρείας. Κύριες αρμοδιότητες της θέσης περιλαμβάνουν την υποστήριξη στην εκπόνηση αναλύσεων πωλήσεων και ενεργειών Marketing, τη συλλογή και επεξεργασία δεδομένων και τη συμβολή στην αξιολόγηση των αποτελεσμάτων των εμπορικών ενεργειών. Επιπλέον, θα συνεισφέρει στην υλοποίηση δράσεων CRM &amp; Loyalty σε συνεργασία με ανώτερα στελέχη.Απαιτούμενα προσόντα:<ul><li>Προϋπηρεσία σε αντίστοιχη θέση ή πρακτική άσκηση σε σχετικό αντικείμενο (1 έτος)</li><li>Πτυχίο σε Οικονομικές Επιστήμες, Χρηματοοικονομική, Στατιστική ή άλλο συναφές αντικείμενο</li><li>Πολύ καλές γνώσεις Excel</li><li>Επιθυμητή εξοικείωση με εργαλεία BI (π.χ. Tableau, Power BI) και ERP (ιδανικά SAP)</li><li>Αναλυτική σκέψη, ακρίβεια και προσοχή στη λεπτομέρεια</li></ul> Η Εταιρεία παρέχει:<ul><li>Δυναμικό εργασιακό περιβάλλον σε μία συνεχώς αναπτυσσόμενη Ελληνική εταιρεία</li><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Συνεχή εκπαίδευση και ευκαιρίες ανάπτυξης δεξιοτήτων</li></ul> Όλα τα βιογραφικά σημειώματα θα εξεταστούν με απόλυτη εχεμύθεια.Θα απαντηθούν μόνο οι υποψηφιότητες που πληρούν τα παραπάνω κριτήρια.

Junior Business Analyst

As a Communications Manager, you will oversee the execution of the approved communications strategy across a diverse range of channels.&nbsp;You’ll ensure a unified brand voice and consistent messaging across all customer touchpoints, enhancing the overall customer experience. Your role will be pivotal in maintaining brand integrity while ensuring full compliance with regulatory standards.&nbsp;Your day to day will include:&nbsp;<ul><li>Supporting the development of OPAP’s communication strategy for assigned brands and experiences, aiming to boost customer engagement and loyalty across retail and digital channels.</li><li>Overseeing the smooth execution of communication campaigns (ATL, BTL, digital, social), ensuring they meet project plans, budgets, and business goals, and suggests improvements when needed.</li><li>Coordinating the creation of impactful marketing materials that support business priorities and attract customers.</li><li>Working closely with advertising agencies to deliver campaign content that aligns with brand goals, target audiences, and the overall communication strategy.</li><li>Reviewing agency outputs to ensure they meet brand guidelines before launching in the market, in collaboration with the Retail Team.</li><li>Ensuring all communication activities follow regulatory requirements and receive necessary approvals.</li><li>Collaborating with the Retail Team and other stakeholders to ensure marketing efforts and customer interactions are consistent and aligned.</li><li>Supporting campaign budget management, working with the Retail Team and stakeholders to use resources effectively.</li><li>Tracking campaign performance through key metrics like reach, engagement, and conversions, and provides insights to improve future campaigns.</li><li>Leading and supports team members, helping them grow their skills and achieve their goals.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Communication, Marketing, Business Administration or any other relevant field; Master's degree will be considered an asset</li><li>8+ years of relevant hands-on in retail marketing / communication roles within a consumer-oriented organization</li><li>Strong hands-on experience in managing ATL, Digital and BTL marketing activities</li><li>Sound knowledge of marketing operations and standards</li><li>Hands-on experience in executing marketing activities</li><li>Solid communication and interpersonal skills</li><li>Excellent organizational and time management skills</li><li>Excellent command of the English language (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Communications Manager (3657)

At OPAP, we’re reshaping the way we connect with our customers — especially in retail. This role is about leading that change, using data, insights and technology to build a smarter, more personalised and more valuable customer experience. We’re not just looking for a CRM expert. We’re looking for someone who wants to be part of a bigger transformation — someone who’s motivated by purpose, not position. This isn’t about hierarchy or money. It’s about building something that matters and leading others through change with energy, clarity, and conviction. You’ll need to bring strong experience in CRM, customer insights, journey design and value management. But more than that, we want someone who:<ul><li>Believes in using data to make better, faster decisions</li><li>Knows how to turn insights into action — and action into results</li><li>Has the vision to shape the future, and the grit to make it happen</li><li>Is excited by the challenge of building something new, not maintaining what already exists</li><li>Leads with purpose, brings people together, and stays grounded even when things get tough</li><li>Feels ready to make a real difference — not just do “a job”</li></ul> At this point in your career, you probably don’t need another title. What you might be looking for is a mission — a team to build with, a challenge to own, and the chance to leave a real mark.&nbsp;Your day to day will include:<ul><li>Define and lead the Retail CRM &amp; Loyalty strategy</li><li>Turn customer data into actionable insights</li><li>Oversee CRM tech, automations (e.g., Salesforce), and loyalty program innovation</li><li>Drive segmentation, targeting, and personalized engagement</li><li>Track performance across stores, regarding self-service terminals, and the OPAP Store app</li><li>Ensure compliance and lead with integrity</li><li>Coach and inspire a high-performing team</li></ul> What you need to succeed:<ul><li>BSc in Marketing, Economics, Mathematics, Engineering or any other relevant field. MSc degree in related field</li><li>12+ years of experience in a role of similar caliber and complexity, within an organization where Loyalty and CRM are strategic priorities</li><li>Excellent understanding of CRM methodologies, tactics &amp; technology</li><li>Proven track record in analyzing big customer data and driving the provision of actionable insight</li><li>Excellent analytical and numerical skills with ability to combine various inputs and make fast decisions</li><li>Experience in leading and inspiring a team towards the achievement of business goals</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Customer Insights & Engagement Director (3621)

As a Communications Specialist, you'll be part of the execution of our communications strategy across ATL, BTL, digital, and social media channels. You'll bring brand and assigned experiences to life, ensuring alignment with regulations to boost customer engagement and loyalty. Ready to make an impact and elevate our brands?&nbsp;Your day to day will include:<ul><li>Implementing communication campaigns (ATL, BTL, digital, social) with precision.</li><li>Supporting the development of marketing materials to enhance customer attraction and market impact.</li><li>Participating in the delivery of campaign specs to agencies, aligning with brand objectives and communication strategy.</li><li>Coordinating with external agencies for timely execution of marketing plans across channels, ensuring regulatory compliance.</li><li>Developing reports on campaign performance, budget, and KPIs (e.g. reach, engagement, conversion).</li><li>Liaising with stakeholders to align communication materials and ensure compliance with business guidelines.</li><li>Preparing marketing documentation for timely submission to regulator’s approval.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>3+ years of experience in Marketing/Communications</li><li>Hands-on experience in managing ATL and BTL marketing activities</li><li>Excellent communication and interpersonal skills</li><li>Problem solving skills with attention to detail</li><li>Excellent command of English &amp; Greek</li><li>Proficient MS knowledge</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Communications Specialist (3620)

As a Media Communications Specialist you'll play a pivotal role in shaping and executing OPAP's media strategy &amp; plan for the Brand, Product Campaigns or other initiatives, ensuring they align with the company’s goals and regulatory standards.&nbsp;Your day to day will include:<ul><li>Supporting the media strategy design, including channel selection, timing, budget allocation, and performance evaluation based on Media Agency data.</li><li>Identifying target audiences and proposing tailored communication plans for each campaign.</li><li>Collaborating with internal teams to ensure timely delivery of product and CSR campaign materials.</li><li>Preparing and submitting campaign documentation to the regulatory committee.</li><li>Overseeing campaign execution across all channels, ensuring accurate briefings to the Media Agency.</li><li>Monitoring media presence to ensure alignment with plans and message effectiveness.</li><li>Analying Media Agency data and prepares reports on campaign performance and optimization.</li><li>Building strong relationships with media partners and negotiates with Media Agencies.</li><li>Handling media spend within budget and provides financial reports as needed.</li><li>Ensuring accurate pricing, invoicing, and compliance with media budgets and standards.</li></ul>&nbsp;What you need to succeed:&nbsp;•&nbsp; &nbsp; 4+ years of hands-on relevant experience&nbsp; •&nbsp; &nbsp; Bachelor's degree in Marketing, Business Administration or relevant field; Master's degree will be considered an asset •&nbsp;&nbsp; &nbsp;Strong communication, interpersonal and influencing skills •&nbsp;&nbsp; &nbsp;Solid analytical and problem-solving skills with high attention to detail •&nbsp; &nbsp; Excellent knowledge of English &amp; Greek&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Media Communications Specialist (3616)

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