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We are looking for a Senior Software Engineer to join our Food Shopping and QCommerce teams and help us deliver a seamless and personalized ordering experience for our users. We are a team of energetic, motivated and restless tech enthusiasts that take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.If you're a creative problem solver who is eager to deliver solutions and hungry for a new adventure, then challenge yourself by joining our #techteam and make an impact!What you 'll do:<ul><li>Deliver high quality software responsible for serving hundreds of thousands of requests per minute.</li><li>Investigate new technologies and strategies to help our services scale to larger data sets and quicker speeds into the future.</li><li>Work closely with Product Owners, Developers, DevOps engineers and Tech leads as part of an agile team, to build reliable systems and exceed stakeholders expectations.</li><li>Participate in code reviews.</li><li>Practice modern software development methodologies and agile processes.</li><li>Experiment with new frameworks and technologies and learn continuously.</li></ul> What you need to be successful <ul><li>University and/or Postgraduate Degree in Computer Science, Computer Engineering or equivalent.</li><li>At least 5 years of working experience in microservices development.</li><li>Excellent knowledge on any mainstream programming language (such as Go, Java, Python, C++, C# etcr).&nbsp;Any relevant experience on Go or python will be considered a plus.</li><li>Knowledge of relational and non-relational database systems (e.g. MongoDB, Redis, Postgres).</li><li>Familiarity with SOLID principles and software design patterns.</li><li>Experience consuming and developing REST APIs.</li><li>Excellent eye for detail and a self-motivated problem solver.</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work.</li><li>Ability to get up to speed with new systems and concepts quickly.</li><li>Keen to constantly learn and improve your own skills, and not afraid to jump into new things.</li><li>Strong communication and collaboration skills (English is a must).</li></ul>Nice to have:<ul><li>Familiarity with at least one major cloud services provider (experience with AWS is a plus).</li><li>Experience working in an Agile team.</li><li>Involvement with open source projects is a plus.</li></ul> Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!</li></ul>&nbsp;Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further!We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills!We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Senior Software Engineer

We are looking for a Senior Product Designer who will be accountable for defining product specifications and designing fully-functional features (web &amp; mobile). If you have an eye for color and shape, and you are able to translate requirements into practical product features, then this might be the right opportunity for you!&nbsp;Being part of a fast growing and ambitious environment, you will collaborate with multiple teams and iterate rapidly based on feedback. We strive to create an emotional, engaging, functional and fun experience for our users in our web &amp; mobile apps.&nbsp;What you’ll do:<ul><li>Create UX/UI designs for features and products.</li><li>Work closely, collaborate and communicate with the design team, product managers, engineers, data analysts, and cross-functional stakeholders to understand requirements and provide thoughtful solutions.</li><li>Integrate user feedback and business requirements into ongoing product experience updates.</li><li>Maintain and evolve the design system with the design team and keep consistency across platforms and brands.</li><li>Create user flows and wireframes to build user interface mockups, prototypes.</li></ul>&nbsp; What you need to be successful <ul><li>At least 3 years of experience in Product Design</li><li>Fluent in current design tools (i.e. Sketch, Figma, etc.) (We currently use Figma)</li><li>Excellent eye for detail and a self-motivated problem solver</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work</li><li>Strong communication and collaboration skills (English is a must)</li></ul>&nbsp;Nice to have (optional):<ul><li>Degree in Digital Design or&nbsp;Graphic Design or Computer Science or HCI psychology</li><li>Familiar working with agile methodologies (Scrum/Kanban/XP)</li><li>Miro, Zeplin, Jira</li><li>Design Systems at Scale</li><li>Experience with Interaction Design (Animations,Transitions etc. )</li><li>Ability to understand programming</li></ul>&nbsp;

Senior Product Designer

Η εταιρεία μας αναζητά εργατικό και υπεύθυνο άτομο για τη θέση του&nbsp;Warehouse Employee. Ο ρόλος αυτός είναι κρίσιμος για τη διασφάλιση της σωστής ροής προϊόντων από τις θέσεις αποθήκευσης (Stock) στις θέσεις συλλογής (Picking), μέσω της χρήσης scanner και με γνώμονα την ακρίβεια αποθεμάτων.Κύριες Αρμοδιότητες:<ul><li>Λήψη εντολών ανατροφοδότησης μέσω WMS στο scanner.</li><li>Επιβεβαίωση σωστού LU3 από τη θέση Stock και φυσική καταμέτρηση αποθέματος.</li><li>Σύγκριση φυσικών και συστημικών αποθεμάτων και ενημέρωση σε περίπτωση διαφορών.</li><li>Επιβεβαίωση ορθής θέσης Picking μέσω scanner και καταγραφή φυσικής ποσότητας.</li><li>Μεταφορά προϊόντων από LU3 Stock σε Picking, καταχώρηση κινήσεων στο σύστημα.</li><li>Επανατοποθέτηση LU3 στη σωστή θέση Stock και καταχώρηση μέσω scanner.</li><li>Εκτέλεση εντολών για έκτακτες ή περιοδικές απογραφές.</li><li>Τακτοποίηση θέσεων Picking και αναφορά σε φθορές ή ανάγκη αλλαγής χωροθέτησης.</li><li>Συμμετοχή σε διαδικασίες συλλογής κατεστραμμένων ή επιστρεφόμενων ειδών.</li><li>Τήρηση κανόνων υγιεινής, ασφάλειας και χρήσης ΜΑΠ.</li></ul> What you need to be successful <ul><li>Εμπειρία σε περιβάλλον αποθήκης (προηγούμενη εμπειρία σε WMS θα θεωρηθεί πλεονέκτημα).</li><li>Καλή χρήση scanner.</li><li>Ικανότητα καταμέτρησης και ελέγχου αποθεμάτων με ακρίβεια.</li><li>Υπευθυνότητα, συνέπεια και ομαδικό πνεύμα.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Warehouse Employee (Κορωπί)

Θέλεις να είσαι μέρος της νέας εποχής στη λιανική;&nbsp;Αν σε ενδιαφέρει το q-commerce και μπορείς να οργανώσεις μία dream team που ξεχωρίζει για τις ικανότητες και την ομαδικότητά της, τότε θέλουμε να σε γνωρίσουμε.Το&nbsp;efood market&nbsp;μεγαλώνει και αναζητά&nbsp;Store Manager&nbsp;για τα καταστήματα του.Τα καταστήματα efood market βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά&nbsp;online παραγγελίες. Η&nbsp;ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά&nbsp;ποιοτική εμπειρία, κάθε φορά που μας επιλέγουν για τα καθημερινά τους ψώνια.Ως Store Manager καθημερινά:<ul><li>Φροντίζεις ότι όλα λειτουργούν ρολόι στο κατάστημα, σύμφωνα με τις πολιτικές και τις διαδικασίες μας</li><li>Οργανώνεις, αναπτύσσεις και καθοδηγείς την ομάδα σου στην επίτευξη των στόχων του καταστήματος</li><li>Ελέγχεις και εξασφαλίζεις σωστά αποθέματα μέσω απογραφών</li><li>Συμμετέχεις και υποστηρίζεις ενεργά την ομάδα στην παραλαβή, αποθήκευση των προϊόντων και στην προετοιμασία των παραγγελιών (picking &amp; packing)</li><li>Διασφαλίζεις τη διατήρηση ενός οργανωμένου καταστήματος σε εξαιρετική κατάσταση, ελέγχοντας ότι τηρούνται τα πρότυπα υγιεινής και ασφάλειας</li><li>Συμμετέχεις στη διαδικασία πρόσληψης και εκπαίδευσης των νέων μελών</li><li>Προγραμματίζεις τις βάρδιες της ομάδας</li></ul>Θα χρειαστεί να:&nbsp;<ul><li>Έχεις 2 χρόνια εμπειρία σε αντίστοιχη θέση, ιδανικά στο q-commerce / λιανικό εμπόριο / εμπόριο τροφίμων&nbsp;</li><li>Μπορείς να εμπνεύσεις, παρακινήσεις, καθοδηγήσεις και να οργανώσεις την ομάδα σου</li><li>Επικοινωνείς αποτελεσματικά με την ομάδα σου αλλά και με άλλες ομάδες των Store Operations δίνοντας feedback&nbsp;</li><li>Σου αρέσει να εργάζεσαι αυτόνομα, σε ένα περιβάλλον με γρήγορους ρυθμούς και προσαρμόζεσαι γρήγορα στις αλλαγές</li><li>Στοχεύεις στο καλύτερο αποτέλεσμα με γνώμονα την καλύτερη εμπειρία πελάτη</li><li>Γνωρίζεις βασικούς δείκτες μέτρησης απόδοσης</li><li>Έχεις άριστη σχέση με την τεχνολογία και τα συστήματα</li><li>Μπορείς να εργαστείς σε βάρδιες</li></ul>Τι προσφέρουμε:<ul><li>Ιδιωτική ιατρική ασφάλιση</li><li>Κουπόνια τροφίμων</li><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further!We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills!We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?

Store Manager (efood market)

Το&nbsp;efood market&nbsp;μεγαλώνει και αναζητά&nbsp;Pickers&nbsp;για τα καταστήματα σε διάφορες περιοχές της Αττικής.&nbsp;Τα καταστήματά μας βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά&nbsp;online παραγγελίες. Η&nbsp;ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά&nbsp;ποιοτική εμπειρία, κάθε φορά που επιλέγουν το efood market για τα καθημερινά τους ψώνια.Ως Picker καθημερινά:<ul><li>Προετοιμάζεις και ολοκληρώνεις τις παραγγελίες προς παράδοση (Picking - Packing)</li><li>Τοποθετείς τα προϊόντα στα ράφια</li><li>Παραλαμβάνεις τα νέα εμπορεύματα</li><li>Ελέγχεις το απόθεμα και την ποιότητα των προϊόντων</li><li>Φροντίζεις την καθαριότητα του καταστήματος</li></ul>Θα χρειαστεί να:&nbsp;<ul><li>Μπορείς να εργαστείς σε βάρδιες</li><li>Προσέχεις τη λεπτομέρεια</li><li>Είσαι οργανωμένος/η και συνεπής</li><li>Σου αρέσει να εργάζεσαι με γρήγορους ρυθμούς</li><li>Γίνεσαι ένα με την ομάδα</li><li>Είσαι εξοικειωμένος/η με την τεχνολογία</li><li>Ξέρεις κάτι από Microsoft Office</li><li>Αν έχεις εμπειρία σε τμήμα αποθήκης/logistics θα πετάς! (επιθυμητό)</li></ul>Τι προσφέρουμε:<ul><li>Ιδιωτική ιατρική ασφάλιση</li><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης εντός της ομάδας</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>Life @efood:At efood, no day is the same as the one before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp; Hungry enough to join us?

Picker (efood market) - Βόρειος/Νότιος/Δυτικός/Κεντρικός Τομέας Αθηνών/Πειραιάς

Αναζητάμε&nbsp;Υπάλληλο Αποθήκης - Picker&nbsp;για την αποθήκη μας στο&nbsp;Κορωπί Αττικής. Θα προετοιμάζεις τις παραγγελίες και θα διασφαλίζεις ότι οι πελάτες μας λαμβάνουν τα προϊόντα που έχουν παραγγείλει.Η καθημερινότητά σου θα περιλαμβάνει την συλλογή, φόρτωση/εκφόρτωση και ανατροφοδοσία των προϊόντων καθώς και τον ποιοτικό έλεγχο και εντοπισμό λαθών. Επιπλέον, θα διασφαλίζεις ότι ο χώρος της αποθήκης είναι τακτοποιημένος και καθαρός, τηρώντας τους κανόνες Υγιεινής και Ασφάλειας της αποθήκης.&nbsp;Τι χρειάζεται να έχεις:<ul><li>Δυνατότητα εργασίας στις εγκαταστάσεις μας στο Κορωπί</li><li>Ευελιξία ωραρίου εργασίας</li><li>Προσοχή στη λεπτομέρεια</li><li>Οργάνωση της εργασίας και τήρηση των χρονοδιαγραμμάτων</li><li>Πολύ καλή γνώση Microsoft Office (επιθυμητή)</li><li>Ικανότητα εργασίας σε γρήγορους ρυθμούς</li><li>Ομαδικό πνεύμα</li><li>Απολυτήριο Λυκείου (επιθυμητό)</li><li>Προϋπηρεσία σε τμήμα αποθήκης εταιρείας (επιθυμητή)</li></ul>Τι προσφέρουμε:<ul><li>Σύμβαση αορίστου χρόνου</li><li>Ιδιωτική Ασφάλεια</li><li>Ανταγωνιστικό πακέτο αποδοχών&nbsp;</li></ul>What we offer:<ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world🌎!</li></ul>Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us?

Υπάλληλος Αποθήκης - Picker - Κορωπί

Αναζητάμε&nbsp;Οδηγό/Πωλητή Ex-Van&nbsp;για το δίκτυο διανομής παγωτών με έδρα τον&nbsp;Ασπρόπυργο. Θα είσαι υπεύθυνος για τη διανομή και τοποθέτηση των προϊόντων στα ψυγεία των πελατών στην περιοχή ευθύνης σου καθώς και τη διαχείριση των αποθεμάτων των πελατών.Η καθημερινότητά σου θα περιλαμβάνει επισκέψεις στα προκαθορισμένα σημεία/πελάτες εντός του Λεκανοπεδίου Αττικής βάσει του προγράμματος, την πώληση και παράδοση παραγγελιών στους πελάτες, τη διαχείριση πληρωμών και εισπράξεων καθώς και τη λήψη παραγγελιών όπου αυτό απαιτείται.Τι χρειάζεται να έχεις:<ul><li>Άδεια οδήγησης Γ’ κατηγορίας</li><li>Πιστοποιητικό Επαγγελματικής Ικανότητας (ΠΕΙ)</li><li>Κάρτα ψηφιακού ταχογράφου (επιθυμητή)</li><li>Εξοικείωση στη χρήση tablet – smartphone συσκευών</li><li>Επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Εμπειρία στις πωλήσεις ή στη διανομή (επιθυμητή)</li><li>Προσήλωση στο αποτέλεσμα και πελατοκεντρική προσέγγιση</li><li>Ευελιξία στο ωραρίου εργασίας</li><li>Απολυτήριο Λυκείου (επιθυμητό)</li></ul>Τι προσφέρουμε:<ul><li>Σύμβαση αορίστου χρόνου</li><li>Σταθερό ωράριο εργασίας</li><li>Ιδιωτική Ασφάλεια</li><li>Ανταγωνιστικό πακέτο αποδοχών</li></ul>Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us? Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Ex Van Driver / Οδηγός/Πωλητής Ex-Van

Αναζητάμε&nbsp;Οδηγό Διανομής&nbsp;για την αποθήκη μας στο&nbsp;Κορωπί Αττικής. Θα μεταφέρεις τις παραγγελίες και θα διασφαλίζεις ότι οι πελάτες λαμβάνουν τα προϊόντα που έχουν παραγγείλει.Θα είσαι υπεύθυνος για τη φόρτωση, τη μεταφορά και παράδοση των προϊόντων στο σύνολο των πελατών στην περιοχή ευθύνης σου. Η καθημερινότητά σου θα περιλαμβάνει επισκέψεις στα προκαθορισμένα σημεία/πελάτες εντός Αττικής βάσει προγράμματος, την παράδοση παραγγελιών στους πελάτες, τη διαχείριση πληρωμών και εισπράξεων καθώς και την παραλαβή επιστροφών όπου αυτό απαιτείται.Τι χρειάζεται να έχεις:<ul><li>Άδεια οδήγησης Γ’ κατηγορίας και άνω</li><li>Πιστοποιητικό Επαγγελματικής Ικανότητας (ΠΕΙ)</li><li>Κάρτα ψηφιακού ταχογράφου</li><li>Αντίστοιχη εργασιακή εμπειρία στη διανομή (2-4 χρόνια)</li><li>Βασική γνώση Αγγλικών</li><li>Εξοικείωση στη χρήση tablet – smartphone συσκευών</li><li>Επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Προσήλωση στο αποτέλεσμα και πελατοκεντρική προσέγγιση</li><li>Απολυτήριο Λυκείου (επιθυμητό)</li></ul>Τι προσφέρουμε:<ul><li>Σύμβαση αορίστου χρόνου</li><li>Ιδιωτική Ασφάλεια</li><li>Σταθερό ωράριο εργασίας</li><li>Ανταγωνιστικό πακέτο αποδοχών</li></ul>Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us?

Οδηγός Διανομής (Γ κατηγορίας) - Κορωπί

We are looking for someone who is customer oriented to deliver happiness to our customers in&nbsp;Cyprus&nbsp;(shifts: including evening &amp; night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause!Join our dynamic team as a Customer Care Agent for the Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels – live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English&nbsp;is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world! 🌎</li></ul>Life@efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent (Cyprus market)

Our Dispatching team is growing and we are looking for our new superstar Dispatchers to organize deliveries accurately and efficiently, and take our operations to the next level!In this role your main goal will be to use verbal and written communications to expedite deliveries to our customers. You will monitor "delivered by efood" orders in real-time, making sure that everything works flawlessly. You will use your good judgment to make decisions in a fast-paced environment in order to lift any blockers on our riders' way to the PERFECT delivery!What you’ll do:&nbsp;<ul><li>Monitor orders and handle issues from the watchlist</li><li>Manage multiple incoming interactions simultaneously and effortlessly determine which take priority</li><li>Ensure that delivery zone performance and delays are on track and make corrective actions proactively and whenever needed</li><li>Handle contact from partners, riders &amp; customers through chat &amp; calls</li><li>Monitor order routing and make adjustments</li><li>Inform and provide feedback on customers for their order status if and when needed,&nbsp;and contact the partners when required</li></ul> What you need to be successful <ul><li>1-2 years of previous experience in a customer facing role within call center environment</li><li>Previous experience as dispatcher will be considered a plus</li><li>Problem-solving mindset, with the ability to find the best solution to every customer related issue</li><li>Multitasking and critical thinking</li><li>Attention to detail</li><li>Great communication skills</li><li>Excellent computer and typing skills</li><li>BSc degree will be considered a plus</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world! 🌎</li></ul>Life@efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Dispatcher (Customer Care)

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ex van driver / οδηγός/πωλητής ex-van

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