Πληροφορική

Χρηματοοικονομικά

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Εταιρικές Πωλήσεις

Ανθρώπινο Δυναμικό / HR

Τηλεπικοινωνίες

Marketing

Άλλο

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Ναυτιλία

Νομικές Υπηρεσίες

Γραμματειακή Υποστήριξη

ΜΜΕ / Social Media

Εμπόριο Λιανικής

Επαγγέλματα Υγείας

Τουρισμός / Ξενοδοχεία

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LastThreeDays

Today

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Internship

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Remote

As an ICT Corporate Account Manager you will be responsible for Vodafone Business Managed Cloud, Network, Security, SaaS and &amp; Internet-of-Things solutions. The role includes exploring prospect opportunities and establishing and maintaining business relationships with enterprise customers in order to achieve sales targets.Your role Key accountabilities and decision ownership: &nbsp;<ul><li>Develop new business opportunities with prospect customers by introducing Vodafone’s Business ICT and IoT solutions. &nbsp;</li><li>Perform daily customer visits, interact with customer IT decision makers (CTO, CIO), analyse customer requirements to recommend relevant product and solutions to maximize value.&nbsp;</li><li>Pitch solutions and customer references around the domains of managed network, managed security, managed infrastructure (on-prem, co-location, cloud), managed SaaS. &nbsp;</li><li>Work alongside a wide ecosystem of people (sales, presales, support) to ensure customer requirements are delivered within agreed timeframes. &nbsp; &nbsp;</li><li>Collaborate with telco account teams to identify and grow opportunities within the assigned territory.&nbsp;</li><li>Clearly communicate account status and sales cycle progress in weekly and monthly updates.&nbsp;</li><li>Build and maintain trustful and long-term relationships with customers and be the lead contact point for IT-related matters and their Digital Transformation agenda.&nbsp;</li></ul>Who you are<ul><li>University degree or Diploma in IT or related field&nbsp;</li><li>At least 4 years experience in a relevant field&nbsp;</li><li>Excellent speaking and writing English skills&nbsp;</li><li>Results oriented and attention to detail</li><li>Inspired for effective communication in technical and commercial terms and ability to explain the benefits of Cloud &amp; ICT economics</li><li>Ability to understand the customer’s IT operation model and propose the benefits of moving to Vodafone’s cloud solutions&nbsp;</li><li>Relevant minimum 5 years’ experience in IT sales in business and enterprise customers</li><li>Experience with XaaS (as a Service) business models and economics</li><li>Passion for continuous learning of new technologies and stay current with latest Cloud services &amp; solutions&nbsp;</li><li>Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 20% office based and 80% remote/field-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts &nbsp;

ICT Corporate Account Manager

We seek a professional C Software Developer&nbsp;to design and build high-performance Linux server applications and systems. This role offers the chance to make a significant impact on next-generation trading and financial infrastructure.You’ll collaborate closely with a talented team working across multiple layers of our technology stack—driving innovation, performance, and reliability at every level.Key Accountabilities<ul><li>Design, build and maintain efficient, reusable, and reliable C code</li><li>Implement performance and quality modules</li><li>Identify bottlenecks and bugs, and devise solutions to these problems</li><li>Help maintain code quality, organization, and automation.</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree</li><li>At least 3 years of professional experience in similar roles in software development using C programming, Linux IPC &amp; network programming (sockets)</li><li>Experience in using software development environments like VS Code using C programming language</li><li>Good knowledge of software engineering principles, methods and techniques including Object – Oriented Design and Programming</li><li>Good understanding of memory management in non-garbage collected environments</li><li>Good understanding of messages queues and shared memory implementation in Linux</li><li>Professional experience with bash, csh and/or Python scripting languages.</li></ul>Nice to have<ul><li>Postgraduate degree in Computer Science or Information Technology or other science degree</li><li>Experience in developing software in Financial or Banking Sector</li><li>Experience in C++ programming</li><li>Experience in DevOps techniques, methodologies and tools like the following<ul><li>Gitlab and gitflow</li><li>Static Code Quality Analysis Tools</li><li>Automated Code Building (CMAKE)</li><li>Unit Testing and End to End testing</li></ul></li><li>Other CI/CD techniques like DevSecOps</li><li>Knowledge and experience in the use of web-based development tools, n-tier architecture, design and software implementation</li><li>Experience in creating technical documentation.</li></ul>Skills &amp; Competences<ul><li>Eagerness to learn and adopt new technologies</li><li>Solid collaboration skills and the ability to work autonomously</li><li>Strong communication skills, both verbal and written</li><li>Fluency in both Greek and English</li><li>Fulfilled military obligations (for men).</li></ul>What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and their families, and it includes:<ul><li>Hybrid working model</li><li>Competitive base salary</li><li>Annual bonus based on company and individual performance</li><li>Retirement savings plan, according to company policy</li><li>Private health &amp; life insurance with free inclusion of family members</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.)</li><li>Subsidized meals in company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li><li>24/7 employee assistance program</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>ATHEXGROUP is committed to providing equal employment opportunities and positively encourages applications from suitably qualified candidates regardless of gender, age, disability, religion, race, nationality or origin, gender identity and/or expression, sexual orientation, or any other status protected by applicable law.

C Software Developer

We seek a&nbsp;Junior Applications Support Engineer to join our Applications Support team and provide vital technical assistance to both internal teams and external customers. The role involves troubleshooting application issues, with a focus on delivering swift and effective solutions, as well as contributing to the enhancement of the company’s knowledge base and driving continuous improvement.Key Accountabilities<ul><li>Assist with&nbsp;help desk calls, scheduling updates and applications setup, and Jira tickets</li><li>Provide first-level technical support for applications to customers who have Service Level Agreements (SLAs) with the company, acting as a central point of contact and coordination</li><li>Contribute to the creation and maintenance of technical manuals and support operation guidelines for supported applications and software systems</li><li>Develop and implement specialized management and support applications for supported technical solutions, in collaboration with relevant departments</li><li>Document the operational environment, establish reliable monitoring and recovery mechanisms, regularly update documentation and support procedures in response to new issues</li><li>Manage&nbsp;external applications that fulfill the operational needs of the organization (such as SAP, Jira, CRM), optimizing process automation and cost efficiency (Total Cost of Ownership).</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree</li><li>MSc degree in Computer Science or Information Technology or other science degree will be considered a plus</li><li>Up to 2 years of experience as a Junior Applications Support Engineer or in similar roles will be preferred.</li></ul>Skills &amp; Competences<ul><li>Ability to keep up with technical innovation and trends in IT support</li><li>Strong analytical and problem-solving skills</li><li>Strong troubleshooting and critical thinking skills</li><li>Customer service skills</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Positive attitude, highly motivated, proactive, and a team player</li><li>Fulfilled military obligations (for men)</li></ul> What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and their families, and it includes:<ul><li>Hybrid working model</li><li>Competitive base salary</li><li>Annual bonus based on company and individual performance</li><li>Retirement savings plan, according to company policy</li><li>Private health &amp; life insurance with free inclusion of family members</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.)</li><li>Subsidized meals in company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li><li>24/7 employee assistance program</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>

Junior Applications Support Engineer

As a Service Operations Engineer, you’ll be part of a dynamic, forward-thinking team based in Athens, contributing to global initiatives that impact millions of users across Europe. About Your Future Role This is a global role within the Nexi Group, operating remotely across virtual teams with hubs in Milan and Athens. As a Service Operations Engineer, you’ll be responsible for configuring and evolving middleware and application components, with a strong emphasis on process automation. You’ll also provide technical guidance to developers, testers, and business analysts.Your key responsibilities in this role will be:<ul><li>Evaluate change and project initiatives, ensuring alignment with non-functional requirements</li><li>Participate in release management and production committee reviews; support deployment phases</li><li>Lead incident management and initiate escalation procedures when needed</li><li>Plan and size IT resources to meet future business volume demands</li><li>Monitor system availability and review SLA performance</li><li>Manage handover from project development to live service operations</li><li>Identify and resolve performance bottlenecks and technical issues proactively &nbsp;</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>Bachelor’s degree in Computer Science or related field</li><li>3+ years of experience in application engineering, system administration, or similar roles</li><li>Proficiency in Linux/Unix Shell, Apache, JBoss, Tomcat, and relational databases (Oracle/MySQL)</li><li>Programming experience in Python, Java, C/C++, Ruby, or JavaScript</li><li>Familiarity with distributed platforms (Kafka, Redis) and resource management frameworks</li><li>Strong analytical mindset with a proactive approach to problem-solving</li></ul> Bonus Skills:&nbsp;<ul><li>Proven success in technical engineering roles</li><li>Experience with asynchronous collaboration and documentation best practices</li><li>Ability to write clean, maintainable code beyond basic scripting</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li></ul>

IT Service Operations Engineer

As a IT Business Analyst (Systems Requirement Analyst, you’ll join a collaborative and forward-thinking team based in KRIONERI-ATHENS . Together, we will work on the Optimus project to bring the debit card functionality into production on our new issuing system, Powercard, and to complete the analysis of the credit and prepaid card functionality according to the project plan, in order to achieve the strategic business objectives of Powercard. Additionally, we &nbsp;will support Powercard &nbsp;BAU activities for live PWC customers. About Your Future Role In this position, you will:<ul><li>Conducting business processes analysis, review and mapping of both As-Is &amp; To-Be, and preparing specific proposals for modified or replacement systems</li><li>Translating business needs into functional and non-functional requirements for the IT organization, and manages changes to such requirements</li><li>Facilitating sessions with various stakeholders to gather information in order to identify and understand business needs</li><li>Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis&nbsp;</li><li>Developing and document requirements specifications according to standard templates, using natural language&nbsp;</li><li>Participating in review of technical and other project documentation</li><li>Understanding software development lifecycle</li><li>Providing progress reports to the BA Manager or Lead BA.</li><li>Planning and working flexibly to deadlines</li><li>Working closely with technical, business, project managers and test analysts</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>At least 4-6 years of practical related experience in Business Analysis within the Banking industry&nbsp;</li><li>Bachelor’s Degree (a master’s Degree will be considered an advantage) on any of the following subjects: Computer science/information technology, information management systems, business information systems, electrical/electronic engineering, mathematics or science</li><li>ECBA™ certification would be considered as advantage&nbsp;</li><li>Practical experience in business analysis and specifications for new or modified systems&nbsp;</li><li>Knowledge of the Card industry (Issuing, acquiring, POS, payment schemes)&nbsp;</li><li>Advanced skills in Microsoft Office Suite and Microsoft Project</li><li>Excellent command of English language</li></ul> Bonus Skills:&nbsp;<ul><li>Working independently and communicates effectively with senior leadership, vendors or external customers to facilitate a common understanding of requirements using strong verbal communication techniques.&nbsp;Utilizes excellent negotiation skills to reach consensus when needed</li><li>Working effectively with others in a team environment while enhancing a positive atmosphere&nbsp;</li><li>Strong ability to problem solving and decision making skills. Customer oriented perception interpret a business need and evaluate all options to identify potential solutions</li><li>Excellent communication, problem solving and decision making skills.&nbsp;Customer oriented perception</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li></ul>

Business Analyst

As a Technical Analyst, you’ll join a collaborative and forward-thinking team based in Athens. Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping ourfuture. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.If you join us in the role of Technical Analyst, this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package</li><li>Transportation buses</li><li>Hybrid way of working</li><li>Medical Plan (Life &amp; Health insurance)</li><li>Annual Check Up</li><li>Direct Medical Assistance</li><li>Tech Equipment needed for the role</li><li>Join an international team</li><li>Grow and develop</li></ul> About Your Future Role Before you start working in our Greece Issuing department, you will go through well-structured education that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece, and you will be part of a team of Application Developers &amp; Technical Analysts that counts more than 30 members.Your key responsibilities in this role will be:<ul><li>Writing code, programing, testing, and analyzing new application software</li><li>Consulting Business Analysts to determine software or system functional specifications</li><li>Designing and developing applications, based on user defined requirements</li><li>Working complex projects with moderate to high breadth of responsibility</li><li>Ability to participate in standby/on-call support rotation to support production environment</li><li>Performing additional role job duties as required</li></ul>&nbsp;&nbsp;What Makes You a Great FitAs you read about the role, are you eager to learn more? If so, review the qualifications that fit you for theposition. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>Bachelor's / Master's degree in Computer Science, Information Technology, or a related field</li><li>Excellent command of Greek and English language</li><li>Proficiency in Oracle PL/SQL (4+ years). Knowledge of T-SQL, MySQL, or PostgreSQL is also acceptable</li><li>Experience as a Technical Analyst, with the ability to analyze and interpret technical requirements and translate them into actionable tasks (3+ years)</li></ul> Bonus Skills:&nbsp;<ul><li>Strong experience with Java and JavaScript</li><li>Solid understanding and experience with Unix commands</li><li>Expertise in Angular for building dynamic web applications&nbsp;</li><li>API/Web Services: Comprehensive knowledge of API development and web services</li><li>Proficiency in Oracle Pro*C for embedded SQL programming</li><li>Experience with Jasper Reports for generating reports</li><li>Business knowledge of the Banking industry, with a focus on digital payments</li></ul>&nbsp;Even if you don’t check every box, your unique potential and willingness to learn could set you apart.Additional skills and experience that would make you stand out:<ul><li>Strong problem-solving abilities and analytical skills</li><li>Excellent communication and teamwork skills</li><li>Ability to drive calls and lead discussions effectively</li><li>Capability to undertake tasks from beginning to end, ensuring successful completion</li><li>Ability to work under tight deadlines</li><li>Ability to work in a multiethnic environment and communicate effectively</li><li>Excellent command of Greek and English languages, with strong written communication skills</li><li>Attention to detail and a commitment to delivering high-quality work</li></ul>

Technical Analyst

As an Application Developer, you’ll join a collaborative and forward-thinking team based in Athens Greece. Together, we work on Designing and developing computer systems or programs, based on user defined requirements. Supporting all phases of development, from technical analysis to coding, testing, and maintenance. About Your Future Role In this position, you will:<ul><li>Designing and developing computer systems or programs, based on user defined requirements</li><li>Supporting all phases of development, from technical analysis to coding, testing, and maintenance</li><li>Writing code, programing, testing, and analyzing new application software</li><li>Working on moderately complex projects with moderate to high breadth of responsibility</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:<ul><li>Co-operative spirit</li><li>Accountability</li><li>Energetic &amp; innovative spirit</li></ul>Essential Qualifications:&nbsp;<ul><li>0-2 years of previous IT development experience in C# .NET developing services and APIs with .Net Framework, .Net Core, ASP.Net</li><li>Bachelor’s Degree/Certifications at Engineering &amp; Technology and/or Certifications or equivalent working experience. A Master’s Degree in a related field will be considered an advantage</li><li>Basic knowledge of Javascript, HTML, CSS, Bootstrap</li><li>Excellent command of the Greek and English language</li></ul>Bonus Skills:&nbsp;<ul><li>Working effectively with others within a team environment while enhancing a positive atmosphere</li><li>Ability to work independently on assigned tasks</li><li>Ability to consult with other users on complex system specifications</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable.&nbsp;Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>

Application Developer

As a Senior Application Developer, you’ll join a collaborative and forward-thinking team based in Athens Greece. Together, we work on Designing and developing computer systems or programs, based on user defined requirements. Supporting all phases of development, from technical analysis to coding, testing, and maintenance. About Your Future Role In this position, you will:<ul><li>Designing and developing computer systems or programs, based on user defined requirements</li><li>Supporting all phases of development, from technical analysis to coding, testing, and maintenance</li><li>Writing code, programing, testing, and analyzing new application software</li><li>Working on moderately complex projects with moderate to high breadth of responsibility</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:<ul><li>Co-operative spirit</li><li>Accountability</li><li>Energetic &amp; innovative spirit</li></ul>Essential Qualifications:&nbsp;<ul><li>At least 5 years of previous IT development experience in C# .NET developing services and APIs with .Net Framework, .Net Core, ASP.Net</li><li>At least 5 years of previous experience in relational databases (preferably SQL Server and T/SQL)</li><li>Bachelor’s Degree/Certifications at Engineering &amp; Technology and/or Certifications or equivalent working experience. A Master’s Degree in a related field will be considered an advantage</li><li>Experience in developing Windows Services, Web Services (WCF, REST,SOAP)</li><li>Experience in ORM tools (Dapper and/or Entity Framework)</li><li>Basic knowledge of Javascript, HTML, CSS, Bootstrap</li><li>Platform knowledge on Windows Server, IIS, SQL Server</li><li>Familiarity with SOLID principles, software design patterns and SDLC processes will be appreciated</li><li>Knowledge in Docker, Kubernetes, DevOps, CI/CD, AngularJS, Angular, Blazor, React or other SPA frameworks, Typescript, Java, Bootstrap, Material Design will be considered an asset</li><li>Business knowledge of banking sector will be considered an asset</li><li>Excellent command of the Greek and English language</li></ul>Bonus Skills:&nbsp;<ul><li>Working effectively with others within a team environment while enhancing a positive atmosphere</li><li>Very good understanding of internal business processes and functions</li><li>Ability to work independently on assigned tasks</li><li>Proven ability to consult with other users on complex system specifications</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable.&nbsp;Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>

Senior Application Developer

If you join us in the role of Contact Center Officer&nbsp;this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package&nbsp;</li><li>Medical Plan (Life &amp; Health Insurance)&nbsp;</li><li>Annual Check Up&nbsp;</li><li>Direct Medical Assistance</li><li>Ticket Restaurant Vouchers&nbsp;</li><li>Hybrid working model</li><li>Equipment needed for the role</li><li>Company Blood Bank</li><li>Unlimited eLearning opportunities through Nexi PayTech University</li></ul>&nbsp;About your future role&nbsp;Before you start working in ourMerchant Helpdesk department, you will go through well-structured on the job training that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece.Your key responsibilities in this role will be:<ul><li>Provision of first or second level technical support for POS systems via phone, email, or ticketing system.</li><li>Diagnosis and resolution of technical issues in collaboration with other teams.</li><li>Logging and tracking support requests in a CRM or Helpdesk system.</li><li>Providing guidance and training to customers on basic POS operations.</li><li>Remote installation and configuration of POS equipment, when required..</li><li>Compliance with procedures and SLAs.</li><li>Adaptability based on the performance standards defined by the service.</li></ul>What makes you the best person for this job?&nbsp;Now when you read about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge and experience, it's your potential that makes a difference for you to achieve your goals in everyday work.Qualifications needed to be successful in this role:<ul><li>High School Diploma or IEK (Higher/Higher Education degree desirable)</li><li>Very good knowledge of the English language</li><li>Ability to work on rolling shifts&nbsp;</li><li>Previous experience in help desk or technical support, ideally in a POS environment.</li><li>Good knowledge of Windows operating systems and networking.</li><li>Strong communication and problem-solving skills under pressure.</li><li>Excellent communication and interpersonal skills, combined with strong problem-solving abilities.</li><li>Strong soft skills and a proactive approach to resolving complex issues.</li></ul>&nbsp;

Contact Center Officer

Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense. If you join us in the role of&nbsp;Security by Design Architect,&nbsp;this is what you can expect from us&nbsp;(LEAVE ONLY APPLICABLE PERKS AND BENEFITS):<ul><li>Attractive salary and an overall competitive package</li></ul>+ info about Transportation subsidy, Meal allowance, Easter bonus, Christmas bonus, Gift cards, Benefits for children, Annual leave bonus, Extra salaries<ul><li>Well-structured training for the job and constant support from your manager</li><li>Hybrid way of working</li><li>Flexible work hours</li><li>Home equipment allowance</li><li>Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)</li><li>Private health insurance</li><li>Healthcare cost reimbursements</li><li>Sponsored sports activities</li><li>Voluntary pension fund (company-sponsored retirement plan or pension)</li><li>Referral bonuses for recommending new team members to join the company</li></ul> About your future roleAs our Security by Design Architect in the Secure Design team, you will be part of the Group Security by Design &amp; Delivery (SDD) department, within the Group CISO Area of the Nexi Group. The SDD is international and operates at the Nexi Group level, with a mission to ensure that security requirements are integrated into all Projects across the Group (Business and other), as well as to manage Security Projects and Delivery of the Group CISO Area. SDD consists of two Teams: Secure Design team and Security Delivery team. Secure Design team is powered by our Security by Design Architects, who are located in different European countries with Nexi Group presence.&nbsp;Your key responsibilities in this role will be:<ul><li>Proactively contribute to Secure Design and its initiatives, related internal processes and methods, and drive target outcomes in line with defined strategies.&nbsp;</li><li>Ensure the definition, cost estimation and integration of security requirements into IT projects, as part of the Security and Privacy by Design process&nbsp;</li><li>Act as an interface for the Group CISO Area and coordinate various stakeholders</li><li>Conduct security reviews of technical architecture designs and related artefacts.&nbsp;</li><li>Represent Security by Design &amp; Delivery in the Technical Design Authority (TDA) process.</li><li>Support other tasks, in line with agreed priorities.</li><li>&nbsp;</li></ul>What makes you the best person for this job?As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. Qualifications needed to be successful in this role:<ul><li>University degree, preferred in IT domain.&nbsp;</li><li>Excellent command of English and Italian language (both written and spoken)</li><li>Proactivity and ability to work both individually and as part of a team, in an international environment.&nbsp;</li><li>5+ years of experience in information security principles and technologies.&nbsp;</li><li>Excellent understanding of security frameworks, architecture, and engineering principles.&nbsp;</li><li>Good understanding of privacy, business continuity and disaster recovery principles.&nbsp;</li><li>Good understanding of physical security principles and good practices.&nbsp;</li><li>Good spoken and good written communication skills, including report writing for different audiences.&nbsp;</li><li>Analytical skills with attention to details.&nbsp;</li><li>Problem-solving skills with ability to generate concrete and applicable solutions under minimum supervision.&nbsp;</li><li>Ability to work in a fast-paced environment with concurrent activities, changing priorities and strict deadlines.&nbsp;</li><li>Ability to drive and improve areas which may involve collaboration with different teams.</li></ul>Additional skills and experience that would make you stand out:<ul><li>Understanding of highly regulated environments, ideally in financial sector (e.g. PCI, GDPR, NIS, DORA)</li><li>Relevant security and project management certifications are considered as a plus</li><li>Word processing applications, spread sheet and presentation applications.&nbsp;</li><li>Adaptability and flexibility, Growth Mindset</li><li>&nbsp;</li></ul>

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