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Αρμοδιότητες<ul><li>Εγκατάσταση σταθμών εργασίας (Η/Υ, περιφερειακές συσκευές κ.λ.π)</li><li>Αναβάθμιση σταθμών εργασίας</li><li>Επίλυση τεχνικών ζητημάτων εξοπλισμού</li><li>Εγκατάσταση και διαμόρφωση κατάλληλου λογισμικού και λειτουργιών σύμφωνα με τις προδιαγραφές</li><li>Οργάνωση και προγραμματισμός αναβαθμίσεων και συντήρησης</li><li>Υποστήριξη χρηστών στη διαδικασία αναβάθμισης, back up, έλεγχος συμβατότητας</li><li>Επικοινωνία με τα υπόλοιπα τμήματα της εταιρείας</li></ul>Απαραίτητα προσόντα<ul><li>Απόφοιτος σχολής Πληροφορικής και Υπολογιστών</li><li>Καλή γνώση διάγνωσης και επίλυσης βλαβών καθώς και συναρμολόγησης και Αποσυναρμολόγησης Η/Υ</li><li>Γνώση Windows, MS Office και βασικών γνώσεων εγκατάστασης Η/Υ σε Δίκτυο</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας (γραπτά και προφορικά)</li><li>Οργανωτικές ικανότητες</li></ul>Η εταιρία προσφέρει<ul><li>Η θέση είναι entry level με δυνατότητες εξέλιξης</li><li>Συνεχής εκπαίδευση</li></ul>

Βοηθός Μηχανογράφησης

CENERGY HOLDINGS&nbsp;is looking for&nbsp;a highly skilled&nbsp;SAP SD (Sales &amp; Distribution) Specialist&nbsp;to join our team. The ideal candidate will be responsible for leading the implementation, configuration, and support of SAP SD. You will collaborate with cross-functional teams to streamline processes, optimize system performance, and ensure seamless integration with other SAP modules.Responsibilities:&nbsp;<ul><li>Lead SAP SD module implementations, configurations, and upgrades.</li><li>Analyze business requirements and provide solutions using SAP SD functionalities.</li><li>Collaborate with stakeholders to design efficient materials management and warehouse management processes.</li><li>Configure and customize SAP SD modules to align with business needs.</li><li>Support system integration with other SAP modules (MM, PP, FI, etc.).</li><li>Troubleshoot and resolve SAP-related issues in the SD domain.</li><li>Develop and maintain system documentation, training materials, and user manuals.</li><li>Provide end-user support, training, and guidance.</li><li>Stay updated on the latest SAP SD trends, releases, and best practices.</li></ul>Qualifications:&nbsp;<ul><li>Bachelor's degree in Information Technology, Business, or related field.</li><li>3+ years of hands-on experience with SAP SD module implementation and support.</li><li>Strong understanding of business processes in sales and distribution.</li><li>Experience in full-cycle SAP implementations and system upgrades.</li><li>Excellent troubleshooting skills and ability to manage complex integrations.</li><li>Strong communication and collaboration skills.</li><li>SAP certification in SD module is a plus.</li><li>Understanding of other SAP modules like MM, PP, or FI/CO.</li><li>Experience in the manufacturing, or logistics industries.</li></ul>The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable and steel pipe&nbsp;manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

SAP SD SPECIALIST (3324)

CENERGY HOLDINGS&nbsp;is looking for&nbsp;a highly skilled&nbsp;SAP MM/WM (Materials Management/Warehouse Management) Specialist&nbsp;to join our team.&nbsp; The ideal candidate will be responsible for leading the implementation, configuration, and support of SAP MM and WM modules. You will collaborate with cross-functional teams to streamline processes, optimize system performance, and ensure seamless integration with other SAP modules.Responsibilities:&nbsp;<ul><li>Lead SAP MM/WM module implementations, configurations, and upgrades.</li><li>Analyze business requirements and provide solutions using SAP MM/WM functionalities.</li><li>Collaborate with stakeholders to design efficient materials management and warehouse management processes.</li><li>Configure and customize SAP MM/WM modules to align with business needs.</li><li>Support system integration with other SAP modules (SD, PP, FI, etc.).</li><li>Troubleshoot and resolve SAP-related issues in the MM/WM domain.</li><li>Develop and maintain system documentation, training materials, and user manuals.</li><li>Provide end-user support, training, and guidance.</li><li>Stay updated on the latest SAP MM/WM trends, releases, and best practices.</li></ul>Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's degree in Information Technology, Business, or related field.</li><li>3+ years of hands-on experience with SAP MM/WM modules.</li><li>Strong expertise in SAP MM functionalities (procurement, inventory management, vendor management).</li><li>In-depth knowledge of SAP WM processes (inbound/outbound logistics, stock transfer, inventory control).</li><li>Experience in full-cycle SAP implementations and system upgrades.</li><li>Excellent troubleshooting skills and ability to manage complex integrations.</li><li>Strong communication and collaboration skills.</li><li>SAP certification in MM/WM (preferred but not mandatory).</li><li>Understanding of other SAP modules like SD, PP, or FI/CO.</li><li>Experience in the manufacturing or logistics industries.</li></ul>&nbsp;The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable and steel pipe manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

SAP MM/WM SPECIALIST (3323)

You will be part of the IT infrastructure engineering team that is responsible for designing and developing scalable, maintainable, highly available system architectures that meet business objectives and SLAs.&nbsp;Responsibilities:&nbsp;<ul><li>Support and maintain On-Prem and Azure infrastructure</li><li>Demonstrate expert knowledge of Virtualization and Cluster administration (Vmware and Hyper-V) as well as Azure Technologies including Azure Virtual Machines, Azure Virtual Networking, Azure Monitoring, Azure Arc.</li><li>Enterprise directory and identity solutions (Active Directory, AzureAD , Azure Authentication, Single sign-on, MFA, identity management)</li><li>Demonstrate in Depth understanding and experience of the Office 365 Platform</li><li>Administer, deploy and support MS Defender, Bitlocker, MDM via Microsoft inTune</li><li>Manage centralized administration and integration of central infrastructure and endpoint services such as Antivirus, OS deployment, software installation, inventory, patching and routine maintenance.</li><li>Evaluate existing systems and provide technical direction to IT support staff</li><li>Participate in capacity planning for IT infrastructure</li><li>Plan ahead for necessary hardware or software upgrades to support system growth</li><li>Manage and maintain critical infrastructure, such as Storages, NAS, Hosts</li><li>Manage user accounts and assets, assign and update security restrictions on the network according to&nbsp;security policies</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Information Technology is preferred, or a combination of education, training and experience to provide the required knowledge, skills, and abilities</li><li>5+ years of experience in IT engineering with Microsoft technologies and 3+ years of experience in Azure cloud environments</li><li>Proven expertise and experience in administering MS HyperV and VmWare Clusters</li><li>Hands-on experience architecting and deploying Microsoft Azure environments, including hybrid scenarios, optimizing cost/capacity ratios, proper monitoring, scaling, implementing, and validating database &amp; DR scenarios</li><li>Technical expertise in Azure infrastructure support, including networking, virtualization, identity, security, and storage</li><li>Strong knowledge on HP and Dell Servers, Storages and SAN Switches</li><li>Basic Network Switching and Firewalls understanding</li><li>Zerto DR Solutions and/ or Veeam Backup and Replication knowledge is a plus</li><li>SQL Server in HA (Availability Zones) and Load Balancers knowledge is a plus</li><li>Basic Knowledge of a factory – production facility infrastructure with IT and OT environment (Perdue model) is a plus</li><li>Experience with configuration management technologies such as PowerShell, Azure CLI, and ARM Templates</li><li>Good Knowledge of Security Best Practices</li><li>Experience working within a compliance environment desirable. Familiarity with ISO 27001 is a plus</li><li>Server Administration and Virtualization Certifications such as MCSA, MCSE, MCITP will be highly appreciated</li><li>Cloud Computing Certifications like AZ-104, AZ-801, MD-101 is a plus</li><li>Excellent English communication skills</li><li>Advanced organizational and communication skills, coupled with the ability to manage projects of varying length</li><li>Ability to multi-task and adapt to changes quickly</li><li>Ability to work in a team and communicate effectively</li></ul>The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

IT SYSTEMS & CLOUD ENGINEER (3183)

We are looking for a passionate Senior DevOps Engineer to help us build and maintain a reliable, secure, scalable and efficient real-time platform, by combining software engineering and systems engineering skills. The ideal candidate should ensure that moving fast doesn’t mean sacrificing stability, quality, performance, or maintainability. Additionally, s/he must have the attitude and skills to automate every process as much as possible, so as to satisfy our hungry customers.&nbsp;&nbsp;We have a microservice architecture with over 80 services that collectively handle thousands of requests per second. Our communication methods include both synchronous and event-based approaches. The majority of our codebase is written in Golang. We use REST APIs and gRPC. Our infrastructure is hosted in both AWS and GCP, and we leverage Kubernetes for container orchestration. Our data storage solutions include PostgreSQL, MongoDB, and Redis. Additionally, we are part of the Delivery Hero group, working closely with their Global Services division.&nbsp;We are a team of energetic, motivated and restless tech enthusiasts that take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.&nbsp;If you have strong technical background and “get-things-done” attitude, then challenge yourself by joining our #devopsteam and make an impact!&nbsp;What you’ll do:&nbsp;<ul><li>Build and Enhance Infrastructure. Work on designing, building, and maintaining infrastructure systems to ensure they are secure, reliable, and scalable.</li><li>Build tools and automations to streamline processes, move faster without sacrificing quality.</li><li>Set up and manage monitoring tools to track system health, identify anomalies, and take preemptive measures to avoid downtime.&nbsp;</li><li>Work closely with development teams to improve systems efficiency, reliability, observability and security.</li><li>Implement and follow security best practices to protect data integrity and ensure compliance with industry standards.</li><li>Regularly evaluate the production readiness of our services and infrastructure, propose and implement the appropriate changes in collaboration with the development teams.</li><li>Manage and resolve incidents, perform root cause analyses, and work on preventive measures.</li><li>Μaintain clear and detailed documentation for infrastructure configurations, build and deployment processes, and operations practices.</li><li>Work in a high-paced environment, with different Agile teams and stakeholders</li><li>Be part of a small team, involved in the end-to-end delivery process</li></ul>

Senior DevOps Engineer

We are looking for a Business Intelligence (BI) Analyst who will use and enhance our BI and Analytics solutions that turn data into information, information into insight and insight into business decisions. If you have a background in data and business analysis, you are analytical and an excellent communicator, then challenge yourself by joining our #BIteam and make an impact!This is a chance to be part of a rapidly growing team in a company that is changing the food delivery landscape, and be able to influence, execute and see the impact of your work at the end of the day.What you’ll do:<ul><li>Work closely with cross-functional teams across the business to understand data needs and come up with creative analytical solutions</li><li>Understand business strategy, provide recommendations and leverage technical skills to create insightful BI solutions that will take team to the next level</li><li>Take ownership of the data processing pipeline, including data import, cleaning and processing of large amounts of data</li><li>Perform complex data analysis to identify trends, patterns, and insights that drive business decisions &amp; communicate your findings</li><li>Design, develop and deliver data-flows, dashboards and reports.</li><li>Optimize &amp; enhance our BI stack &amp; processes</li></ul> What you need to be successful &nbsp;<ul><li>Bachelor's in a quantitative field (e.g. Computer Science, Management Science and Technology, Statistics, Mathematics, Physics or Engineering)</li><li>At least 2 years of working experience in a similar role</li><li>Good knowledge &amp; expertise in SQL and building ETL pipelines</li><li>Experience using Python and/or BI/Data Visualization tools (Power BI, Tableau, Looker Studio)</li><li>Familiarity with version control systems (ie Git)</li><li>Ability to write well-documented, reusable code</li><li>Excellent presentation skills in both Greek and English language</li><li>A continuous improvement mindset with high attention to detail and commitment to quality.</li></ul>Awesome if you have:<ul><li>MSc in Data Science/Business Analytics or similar quantitative field will be considered a plus</li><li>Experience using data orchestration &amp; transformation tools (ie Airflow, dbt)</li><li>Experience on cloud computing, especially Google Cloud Platform</li><li>Familiarity with Data Science and Machine Learning Algorithms</li><li>Familiarity with working with APIs</li><li>An interest to learn and apply knowledge in the AI field</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you &nbsp;<ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!</li></ul>&nbsp;

Business Intelligence (BI) Analyst

We are currently in search of a Senior Data Engineer who will be responsible for designing, building and maintaining our data architecture and flows, and optimizing data warehouse and pipeline. In this role, you will be working with agile methodologies and your contributions will have immediate impact on the scalability, efficiency, and reliability of our data infrastructure, influencing day-to-day decisions at efood.&nbsp; What you’ll do:&nbsp;<ul><li>Design, deploy and manage infrastructure components and systems of the data platform</li><li>Design and maintain data warehouse (data preparation, data warehousing, reporting, analytics &amp; data exploration and information delivery)</li><li>Support and maintain the data foundation that the reporting layer and dashboards rely on</li><li>Build, maintain, and deploy data products for analytics and data science teams on cloud platforms</li><li>Prepare high-level ETL mapping specifications</li><li>Develop complex code data scripts (usually in Python or &nbsp;SQL) to extract and manipulate data from multiple sources.</li><li>Act across all development levels - from data acquisition and manipulations to the solution deployment and ongoing support</li><li>Ensure data accuracy, integrity, privacy, security and compliance</li><li>Resolve end user reporting problems through collaboration with stakeholders</li><li>Troubleshoot technical issues and provide administrative support for the Business Intelligence toolbox</li></ul>&nbsp;Nice to have:<ul><li>Experience with Columnar Databases (e.g. BigQuery, Redshift)</li><li>Experience with Infrastructure as Code tooling (e.g. Terraform)</li><li>Experience with Git and implementation of CI/CD pipelines</li><li>Familiarity in working with REST APIs</li><li>Basic knowledge of analytics concepts</li></ul>&nbsp;&nbsp; Life @efood: At efood, no day is the same as the day before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace! What you need to be successful <ul><li>University/Bachelor’s Degree in Computer Science</li><li>At least 6 years of experience in a relevant position</li><li>Understanding and implementation experience with both relational and data warehousing models</li><li>Strong knowledge of data analysis, data transformation, conceptual data modeling, meta-data management, data mart schemas for optimal performance of business intelligence solutions</li><li>Strong programming experience with Python&nbsp;</li><li>Advanced SQL skills</li><li>Experience with at least one cloud provider (Google Cloud, AWS, Azure)</li><li>Experience with docker and container orchestration technologies (Kubernetes)</li><li>Experience with workflow scheduling tools (e.g. Apache Airflow, Argo workflows, Dagster, Luigi)</li><li>Analytical acumen with a strong sense of urgency and ownership in your work</li><li>Excellent communication and collaboration skills&nbsp;</li><li>Proven ability to work independently and as part of multidisciplinary team</li><li>Proficiency in Greek and English (verbal and written)</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us🚀! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️, our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose &nbsp;around the world 🌎!</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today!</li></ul>

Senior Data Engineer

We are looking for a Technical Product Analyst to join our Product team with the mission to make efood product better through data insights. We bake challenges by using agile methodologies, top line tools and of course always working with the best of teams.Being part of a multi-functional team you will work closely with Product teams and will be responsible for developing a deep understanding of product health and the customer experience and advance data collection and quality.This is a chance to be part of a rapidly growing team in a company that is changing the online delivery landscape, and be able to influence, execute and see the impact of your work at the end of the day.We drive value by helping businesses, systems, and people make better decisions faster at scale. If you're a creative problem solver who is eager to deliver solutions and hungry for a new adventure, then challenge yourself by joining our #product team and make an impact!What you’ll do:<ul><li>Determine what needs to be tracked and measured, maintaining the Tracking Plan and working on the Tag Management System.</li><li>Understand how to improve our data collection strategy, helping other data departments to leverage the collected data but also work with developers to communicate what an implementation is designed to accomplish.</li><li>Specify the data needs, so the data engineers enrich the central data solutions.</li><li>Diagnose issues with existing platform configurations and tags, and provide recommendations for improvement.</li><li>Develop dashboards and define metrics that inform success for the Product Team.</li><li>Get involved in the design, execution and evaluation of A/B tests to improve the user journey.</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us? What you need to be successful <ul><li>University Degree in a Quantitative field (Statistics, Math, Physics etc).</li><li>At least 2 years of experience with advertising, ecommerce and behavioral tracking tools (e.g. Google Analytics, Mixpanel, Firebase, Google Ads, Facebook Ads).</li><li>1+ years of experience focused on feature and usage metrics, A/B testing, conversion and retention, segmentation, and developing user personas and their usage patterns.</li><li>Experience using Business Intelligence/Data Visualization tools (eg Looker Studio, Microsoft Power BI, Tableau).</li><li>Solid Experience with tag management platforms and dataLayer (Google Tag Manager or other TMS system).</li><li>Comfort working in a highly agile, intensely iterative software development process (Git, Cloud services, Python/R/SQL notebooks scripting).</li><li>Team player who loves to collaborate and work with stakeholders with diverse backgrounds.</li><li>Excellent eye for detail and a self-motivated problem solver.</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work.</li><li>Strong communication and collaboration skills (English is a must)</li></ul>Nice to have (optional):<ul><li>Solid knowledge of JavaScript.</li><li>Familiar with agile methodologies (Scrum/Kanban/XP).</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!

Technical Product Analyst

Are you an experienced&nbsp;Network Security Engineer&nbsp;with a strong background in&nbsp;firewall implementations using Cisco equipment? If you’re looking for a role where you can make an impact and grow your expertise, we want to hear from you!📌 Location: Athens (North Suburbs)📍 Working Model: Hybrid🖋️&nbsp;Reporting to: Network Security Solutions Senior ManagerMain Responsibilities:<ul><li>Implement and manage&nbsp;network security solutions with a focus on&nbsp;Cisco firewalls</li><li>Ensure&nbsp;best practices&nbsp;and compliance across all security projects</li><li>Handle escalated incidents&nbsp;and&nbsp;manage change requests&nbsp;requiring new implementations</li><li>Participate in&nbsp;internal POCs&nbsp;for new technologies</li><li>Collaborate closely with&nbsp;clients, vendors, and internal teams&nbsp;to ensure seamless security operations</li></ul>What we are looking for:<ul><li>minimum&nbsp;3+ years&nbsp;of experience in&nbsp;network security and firewall implementations (Cisco required)</li><li>Bachelor’s degree in&nbsp;Computer Science, IT, or related field</li><li>CCNP certification is highly desirable</li><li>Hands-on experience with&nbsp;Fortigate, Palo Alto, and Huawei firewalls&nbsp;is a plus</li><li>Availability for&nbsp;standby support&nbsp;when needed</li><li>A&nbsp;team player&nbsp;with&nbsp;a client-oriented mindset&nbsp;and a&nbsp;strong&nbsp;willingness to learn</li></ul>What you will gain:🏋️‍️Friendly and dynamic working environment🏫 Formal training and Professional Qualifications fully funded✔️ Competitive compensation package⚕️ Private Health Insurance⚖️Work-Life Balance initiatives🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)👥 A Buddy who will support you with your onboarding

Network Security Engineer

What you’ll do:<ul><li>Provide first level contact for internal users seeking technical assistance over the phone or email.</li><li>Prioritize and manage many open cases at one time.</li><li>Troubleshoot and determine best solution on each issue.</li><li>Properly escalate unresolved queries to the next level of support.</li><li>Install and configure computer hardware, software, systems and networks.</li><li>Provide technical support for software systems and applications.</li><li>Troubleshoot system and network problems and solve hardware or software faults.</li></ul>What you’ll bring: <ul><li>BSc in IT/Computer Science or a related discipline.</li><li>Fluency in Greek and English.</li><li>Excellent team work and communication skills.</li><li>Dependability and capability to take initiatives.</li><li>Good analytical and problem solving skills.</li><li>Up-to-date technical knowledge.</li><li>Trustworthy and discrete.</li><li>Strong troubleshooting skills.</li></ul>Other desired qualifications:<ul><li>Good understanding of Microsoft and Linux technologies will be preferred.</li><li>Understanding of supporting LAN and WAN technologies will be considered an asset.</li><li>Relevant experience or an aptitude to acquire the following skills and knowledge quickly: </li><li>VMware ESXi HyperV and Server Virtualization Technologies,</li><li>Networking switches,firewalls and routers,</li><li>Windows Clients and Servers, Windows Server 2003 &amp; 2008 &amp; 2012,</li><li>Active Directory, DNS, DHCP,</li><li>Backup and Restoring systems.</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Technical Support Engineer (Code:TSE)

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