Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Εταιρικές Πωλήσεις

Χρηματοοικονομικά

ΜΜΕ / Social Media

Εμπόριο Λιανικής

Ανθρώπινο Δυναμικό / HR

Marketing

Αποθήκη / Logistics

Άλλο

Διοίκηση Επιχειρήσεων

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We are looking for passionate and self-motivated professionals to join our Customer Experience team.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Deal with clients’ inquiries via live chat, email and telephone</li><li>Perform personal clientele analysis and take actions as required</li><li>Handle client inquiries appropriately and ensure that high level service is provided</li><li>Promote available products and services to clients</li><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Cooperate effectively with other departments as required</li><li>Contribute to team effort by achieving targeted results</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Spanish speaker with excellent oral and written skills in English</li><li>Ability to multitask and maintain a high-level of organization</li><li>Outstanding communication and interpersonal skills</li><li>Excellent computer literacy</li><li>Valid work permit required</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

Spanish-Speaking Customer Experience Officers

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.<h2>The main responsibilities of the position include:</h2><ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Handle client inquiries appropriately and ensure that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul><h2>Main requirements:</h2><ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent Russian and Uzbek speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul><h2>Benefit from:</h2><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

Uzbek and Russian - Speaking Customer Experience Officers

We are looking for a passionate and self-motivated professional to join our Customer Experience Team!<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and taking actions as required.</li><li>Handle client inquiries appropriately and ensuring that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent German speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

German-Speaking Customer Experience Officer

Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, corporations, fintech firms, and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.Responsibilities<ul><li>Market Competitor Analysis: Conduct competitive analysis of institutional clients' Futures products, Futures APIs, fee structures, etc., to help the team track market changes quickly and maintain a competitive edge.</li><li>Client Demand Response &amp; Support: Respond promptly to institutional clients' business needs, including answering inquiries, following up on progress, and communicating feedback on results to improve client experience and satisfaction.</li><li>Cross-Department Collaboration: Facilitate communication between the technical and product teams to resolve issues related to system operations, data retrieval, and other technical challenges faced by institutional clients.</li><li>Document &amp; Materials Support: Assist in preparing business requirement documents and support materials for institutional clients, and regularly update and maintain relevant documents. Record and organize issues and solutions to streamline business support processes and increase overall efficiency.</li></ul>Requirements<ul><li>Proactive: Strong interest in quantitative trading and institutional business, with a proactive attitude and the ability to adapt to a fast-paced market environment.</li><li>Strong Responsibility: Detail-oriented and responsible, capable of efficiently responding to and handling client business needs to ensure smooth project execution.</li><li>Good Communication Skills: Strong communication skills, capable of maintaining smooth and efficient communication with clients and internal teams, ensuring timely and clear information delivery.</li><li>Quick Learning Ability: Quick to grasp knowledge of institutional business products and technologies, able to understand and execute related tasks swiftly.</li><li>Language Skills: Native-level proficiency in English, with the ability to communicate fluently with global clients.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Futures Business Development Associate

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritize, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Customer Service Representative (German)

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritise, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Εάν θέλεις…Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Remote Σύμβουλος Τηλεφωνικών Πωλήσεων.Πρόκειται για 6ωρη, 5θήμερη απομακρυσμένη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο τις τηλεφωνικές πωλήσεις.&nbsp;Είσαι ο ιδανικός υποψήφιος εάν έχεις…<ul><li>Απολυτήριο Λύκειο</li><li>Ευχέρεια στη χρήση εφαρμογών MS Office</li><li>Καλή γνώση Αγγλικών</li></ul>&nbsp;Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές!</li><li>Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings!</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Ανταγωνιστικό σχήμα μηνιαίου bonus, το οποίο αναλόγως με την επίτευξή σου, πολλές φορές μπορεί να υπερβεί και το μισθό σου!</li><li>Εξοπλισμό για την απασχόλησή σου!</li><li>Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel (μία σύντομη γεύση&nbsp;εδώ)!</li></ul> Τι προσφέρουμεΟφέληΚινητό τηλέφωνο σε προνομιακό εταιρικό πρόγραμμα. Προνομιακές χρεώσεις σε υπηρεσίες Σταθερής, Internet &amp; Cosmote TV. Διατακτικές τροφίμων κάθε έτος και παιδικά δώρα Χριστουγέννων. Bonus ένταξης για τους πρώτους 3 μήνες!ΑνάπτυξηΗ ανάπτυξη σου είναι σημαντική για εμάς. Για αυτό, σου προσφέρουμε απεριόριστη πρόσβαση σε ψηφιακές πλατφόρμες και εκπαιδευτικά προγράμματα, προοπτική απασχόλησης σε πιο σύνθετους ρόλους και την ευκαιρία να δείξεις το ταλέντο σου σε πανευρωπαϊκούς διαγωνισμούς.Υγεία και ΕυεξίαΈχεις τη δυνατότητα να συμμετέχεις στις αθλητικές μας ομάδες, σε ημέρες σωματικής και ψυχικής ευεξίας που διοργανώνονται και να αποκτήσεις πρόσβαση στην ψηφιακή πλατφόρμα εκγύμνασης «The Coach».

Σύμβουλος Τηλεφωνικών Πωλήσεων (6ωρο) Κατερίνη / Remote

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Call Center Agents living in Thessaloniki who will join remotely our Call Center team and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations. Key responsibilities:<ul><li>Respond to customers’ needs through e-mails and inbound calls</li><li>Book tickets</li><li>Perform booking changes and ticket cancellations</li><li>Provide information to customers, agents, and airport stations</li></ul>Skill set:<ul><li>Customer oriented</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service</li><li>Excellent command of the Greek &amp; English language</li><li>PC knowledge</li><li>A quiet place to work at home with a strong internet connection</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

REMOTE CALL CENTER AGENT (Thessaloniki based)

As a Customer Support Coordinator you will have to manage and guide a team of customer service employees and ensure that the team complies with the policies and procedures of the organization. You will also be responsible for maintaining a positive image, brand, and reputation of the organization.How you will contribute to our success:<ul><li>Manage our team of the Backoffice and Field Customer Service Representatives, motivating the team to perform at their best;</li><li>Ensure clients’ appointments with House/Field Surveyors and Technicians of the company are held and hence that the daily targets (number of outbound calls, number of visits at subscribers’ premises) are met;</li><li>Manage customer support tickets through coordination with the relevant departments;</li><li>Ensure that the clients’ as well as internal databases are always up to date;</li><li>Ensure that team members always adhere to the company guidelines and policies;</li><li>Guide and help the team to identify and resolve any customer service queries;</li><li>Report to the Project Manager on progress and outstanding issues.</li></ul>To be a fit you will need:<ul><li>Customer Service Certification;</li><li>2 years of experience as a Customer Support Coordinator or a similar role in the Customer Service department;</li><li>Very good command of the German Knowledge (current level: B2);</li><li>Excellent knowledge of English language;</li><li>Awareness of reporting tools;</li><li>Strong analytical and problem-solving abilities;</li><li>Outstanding management and leadership skills;</li><li>Excellent written and verbal communication skills.</li></ul>Ideally, you ’ll also have:Previous working experience in the telecommunications industry.What we offer:<ul><li>Competitive remuneration package;</li><li>Private Health Insurance;</li><li>Flexible remote working;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>

Customer Support Coordinator

<h2></h2>Στην&nbsp;Κωτσόβολος&nbsp;πιστεύουμε σε όλα όσα έχεις να προσφέρεις!&nbsp;Έλα να γίνουμε μαζί πολλά περισσότερα! #beMORE&nbsp;&nbsp;📈&nbsp;Τα νούμερά μας&nbsp;3.000+ άνθρωποι | 90+ καταστήματα | 3 logistics centers | 1 τηλεφωνικό κέντρο | 2 σύγχρονα εκπαιδευτικά κέντρα | 6 ακαδημίες | 53.000+ ώρες εκπαίδευσης τον χρόνο&nbsp;&nbsp;🎯Ο στόχος μας &nbsp;Να σχεδιάζουμε το αύριο, να εξελισσόμαστε και να καινοτομούμε, εξασφαλίζοντας σε όλους μας μια καλύτερη ζωή.&nbsp;&nbsp;💼&nbsp;Πως θα είναι η καθημερινότητά σου&nbsp;&nbsp;Προσφέρεις καθημερινά να παρέχεις την καλύτερη δυνατή εμπειρία στον πελάτη! Διαχειρίζεσαι εισερχόμενες κλήσεις, διερευνάς τις ανάγκες του πελάτη και να τον καθοδηγείς. Ως μέλος της ομάδας, φροντίζεις για την πώληση ολοκληρωμένων λύσεων, προϊόντων και υπηρεσιών, συμβάλλοντας στην επίτευξη των στόχων του τηλεφωνικού κέντρου.&nbsp;&nbsp;🚀&nbsp;Έλα στην ομάδα μας, εάν έχεις &nbsp;<ul><li>Ταλέντο στην επικοινωνία &nbsp;</li><li>Πάθος για την τεχνολογία&nbsp;</li><li>Διάθεση για συνεργασία&nbsp;</li><li>Ικανότητα επικοινωνίας με πελατολόγιο από την Κύπρο</li><li>Δυνατότητα απομακρυσμένης εργασίας</li><li>Ευχέρεια στην αγγλική γλώσσα &nbsp;</li><li>Άνεση στη χρήση Η/Υ&nbsp;</li><li>Ευελιξία εργασίας σε βάρδιες&nbsp;</li></ul>&nbsp;💎Εδώ θα βρεις&nbsp;<ul><li>Συνεχή εκπαίδευση σε νέες τεχνολογίες&nbsp;</li><li>Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης&nbsp;</li><li>Δυναμικό σχήμα bonus βάσει επίτευξης στόχων &nbsp;</li><li>Ομαδική ασφάλιση &nbsp;</li><li>Δράσεις wellbeing&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;και βρες ένα περιβάλλον που προωθεί τις νέες τεχνολογίες, αγαπά να εξελίσσεται, αγκαλιάζει τη διαφορετικότητα και βρίσκεται δίπλα στην κοινωνία!&nbsp;

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