Πληροφορική

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Εστίαση

Κέντρο Εξυπηρέτησης / Call Center

Αποθήκη / Logistics

Διοίκηση Επιχειρήσεων

Βιομηχανική Παραγωγή

Τουρισμός / Ξενοδοχεία

Εταιρικές Πωλήσεις

Εκπαίδευση

Άλλο

Επαγγέλματα Υγείας

Μεταφορές

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

ΜΜΕ / Social Media

Φροντίδα Κτιρίων / Σπιτιών

Marketing

Νομικές Υπηρεσίες

Προσωπικό Ασφαλείας

Αισθητική / Κομμωτήριο

Ναυτιλία

Φροντίδα Ζώων

Εργάτες

Τέχνες / Πολιτισμός

Αθλητισμός / Fitness

Τηλεπικοινωνίες

Αγροτική Παραγωγή

Φροντίδα Ενήλικων / Παιδιών

Αερομεταφορές

LastWeek

LastThreeDays

Today

Seasonal

Aoristou

Orismenou

Internship

FullTime

OnSite

Remote

The Connectivity Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments of the resort (FO, Hosts, restaurants, housekeeping, maintenance, SPA, activities etc.). They take and enter all guests’ requests and proficiently communicates to the proper departments by radio, ALICE, phone, or email, and monitors the request until proper completion.The Connectivity Agent plays a major role in the pre-arrival journey of our guests by being the main contact with the guest, creating any itinerary and making all reservations and booking as per guest’s request according to One&amp;Only Brand standard.Finally, Connectivity Agents have a high sense of customer service and communication, fluent in English (written and spoken), and know how to work under pressure. The use of computer, including Microsoft Office products and systems, seven rooms/Open Table, ALICE, SAGA as well as the ability to write with high speed and in a professional manner is highly required.Key Responsibilities:Call Center Management:<ul><li>Handle all incoming calls to the resort’s call center, providing prompt, professional, and courteous assistance to guests and potential visitors.</li><li>Coordinate with various resort departments to ensure accurate and up-to-date information is provided to guests.</li><li>Supporting with the oparation of the guest messaging HUB</li></ul>Restaurant Reservations:<ul><li>Manage restaurant reservations over the phone and via email for external guests, in-house guests, and last-minute requests.</li><li>Confirm reservation details, including date, time, party size, and special requests or dietary restrictions.</li><li>Liaise with restaurant staff to ensure reservations are accurately recorded and special requests are met.</li></ul>Pre-Arrival Communication &amp; Concierge Arrangements:<ul><li>Send pre-arrival emails to guests, confirming booking details and providing information on available services and activities.</li><li>Update relevant systems with guest preferences, allergies, estimated time of arrival, and other pertinent information.</li><li>Coordinate with purchasing to ensure requested items (e.g., baby jumpers, baby food, potty, etc.) are ordered and provided on time.</li><li>Handle transfer requests and book activities, dining, boats, helicopters, special amenities, spa appointments, tennis sessions, kids club enrollment, babysitting services, and other special requests.</li><li>Provide recommendations and make arrangements for services outside the hotel, such as barber shops, shisha, boxing equipment, etc.</li><li>Follow up with guests to confirm estimated time of arrival and in-room guest sharing.</li></ul>Special Event Coordination:<ul><li>Collaborate with the culinary, F&amp;B, and host teams to facilitate special events such as wedding proposals, birthday parties, and private dinners.</li><li>Ensure all event details are meticulously planned and executed to deliver memorable guest experiences.</li></ul>Mailbox Monitoring:<ul><li>Monitor and manage five shared mailboxes, ensuring timely responses to all guest inquiries and requests.</li><li>Prioritize and organize email correspondence to maintain efficient communication.</li></ul>VIP Member Bookings:<ul><li>Manage and coordinate bookings for over 91 VIP members within the resort.</li></ul>Operational Duties:<ul><li>Provide administrative support to Hosts, Sales, Marketing, Events, and Accounting departments as needed.</li><li>Know how to use ALICE systems, GMH ReviewPro, OPERA, seven room/OpenTable and SAGA perfectly to ensure a smooth operation and effective communication</li><li>Carefully read the handover to verify pending tasks from previous day and/or shift and to follow up accordingly</li><li>Know how to use ALICE systems, GMH ReviewPro, OPERA, seven room/OpenTable and SAGA perfectly to ensure a smooth operation and effective communication</li><li>Have a full knowledge of room categories, rates, locations, activities, amenities on property and their respective schedules</li><li>Have a complete knowledge of the groups in house, pre and post arrival of groups, functions, and events within the resort or elsewhere, to keep the guests informed</li><li>Gain a comprehensive understanding of all outlets, opening hours, menus, amenities, activities</li><li>Always keep an attitude of cooperation and collaboration to ensure the development of the objectives of the hotel and the company and as well as guest’s satisfaction</li><li>Have a complete knowledge on all food and beverage products available for room delivery</li><li>Maintain excellent communication between the Connectivity Center and the rest of the departments to ensure the regular update of the information</li><li>Modify and communicate the most up-to-date extensions, direct numbers, and fax numbers</li><li>Adhere to the tasks delegated by Supervisor / Manager</li><li>Observing proper and professional email and telephone etiquette</li><li>Effective in complaint handling and problem resolution</li></ul>&nbsp;Skills, Qualifications &amp; Requirements• High School Diploma• Minimum of 1 year experience with in contact centre or similar field• Good knowledge of English. Additional language skills will be advantageous.• Must be computer literate, knowledge of MS Office, Excel and Opera is essential.• General good etiquette and very good communication skills.• Able to work flexible hours including overnight shifts&nbsp; What We Offer•&nbsp;&nbsp;&nbsp;A dynamic and collaborative work environment in a world-class luxury resort.•&nbsp;&nbsp;&nbsp;Career growth opportunities within One&amp;Only Resorts.•&nbsp;&nbsp;&nbsp;Continuous training and professional development.•&nbsp;&nbsp;&nbsp;Competitive salary and benefits package.•&nbsp;&nbsp;&nbsp;Private health insurance.•&nbsp;&nbsp;&nbsp;Exclusive discounts at partner businesses.

Agent, Communications | One&Only Aesthesis (15489)

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel</li><li>&nbsp;</li></ul>&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Night Auditor, One&Only Aesthesis, Athens (7686)

Requirements:<ul><li>Previous experience in a similar position.</li><li>Excellent knowledge of the English language</li><li>Knowledge of the German language is desirable</li><li>Professional appearance and demeanor</li><li>Commitment to customer service</li><li>Very good communication skills</li></ul>

Receptionist

Seeking to offer our guests the experience of the famed Greek hospitality, at&nbsp;Doryssa Hotels &amp; Resorts&nbsp;we have identified that a huge part of that experience has to do with our people.For this reason, we consider our personnel our most valuable asset. We invest in the people of our teams and cultivate fruitful working relations that, in some cases, count as many as three decades, something which we consider a huge success. As we continue to grow, we are constantly on the lookout for hospitality professionals who are motivated and inspired to contribute in turning people’s holiday dreams into holiday realities.Join our team! If you are passionate about hospitality and have a genuine interest in making guests’ vacation time an unforgettable one, then we will be thrilled to hear from you.Job description&nbsp;As a&nbsp;Guest Relations Agent&nbsp;your responsibilities include:<ul><li>Providing guests with a memorable experience</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Building a rapport with guests and colleagues</li><li>Providing information about the hotel facilities programs and services</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.

Guest Relations Agent

As a&nbsp;Front Office Agent&nbsp;your responsibilities include:<ul><li>Assisting guests with check in and check out process</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Maintaining a balanced bank</li><li>Making reservations changes and cancellations on behalf of the reservations team</li><li>Answering guest calls and handle</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Front Office Agent

As a&nbsp;Lifeguard&nbsp;your responsibilities include:<ul><li>Supervising swimmers</li><li>Maintaining hygienic condition of pools</li><li>Spotting hazards and preventing accidents</li><li>Building a rapport with guests and colleagues</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li><li>First aid including CPR</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Lifeguard certification as per local legislation</li><li>Work well in a team</li><li>Awareness of health and safety procedures</li><li>Fluent in English and Greek</li><li>Good physical fitness</li><li>Alertness and a sense of responsibility</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.grApply now

Lifeguard

Το ξενοδοχείο 5* Doryssa Seaside Resort στο Πυθαγόρειο Σάμου επιθυμεί να προσλάβει για τη νέα σεζόν Γ΄ΜΑΓΕΙΡΑ ΚΕΝΤΡΙΚΗΣ ΚΟΥΖΙΝΑΣΣΤΟΧΟΣ ΘΕΣΗΣ :<ul><li>Τήρηση και Διασφάλιση των εσωτερικών διαδικασιών λειτουργίας της εταιρίας.</li><li>Συμβολή στην Επίτευξη Στόχων (έλεγχο του κόστους λειτουργίας του τμήματος του).</li><li>Συμβολή στη διαμόρφωση λειτουργικής και αποτελεσματικής ομάδας με πνεύμα συνεργασίας.</li><li>Διασφάλιση της ορθής κατάστασης των μηχανημάτων και του εξοπλισμού του τμήματος του.</li></ul>ΚΑΘΗΚΟΝΤΑ :<ul><li>Τηρεί το πλάνο εργασίας και το ωράριο.</li><li>Εκτελεί τις εντολές, οδηγίες των προϊστάμενών του.</li><li>Μεταφέρει καθημερινά φρέσκα – κατεψυγμένα &amp; αναλώσιμα είδη.</li><li>Φροντίζει για τη σωστή επεξεργασία των φρέσκων προϊόντων.</li><li>Βοηθάει στην προετοιμασία εδεσμάτων</li><li>Διατηρεί την καθαριότητα στους χώρους εργασίας του.</li><li>Προσέχει την στολή του &amp; φοράει πάντα την κονκάρδα του.</li><li>Λειτουργεί με επαγγελματισμό &amp; συνέπεια διατηρώντας πάντα την ομαλή λειτουργία του πόστου του.</li><li>Φυλάει τα σκεύη σε προκαθορισμένους χώρους και φροντίζει για την καθαριότητά τους.</li><li>Οποιεσδήποτε αμφιβολίες για την εργασία του τις συζητάει με τον Α΄&amp; Β΄ Μάγειρα.</li><li>Οτιδήποτε ελλείψεις, βλάβες υποπέσουν στην αντίληψή του τις αναφέρει στον Α΄&amp; Β΄ Μάγειρα.</li><li>Προσέχει της παραλαβές από την κεντρική αποθήκη &amp; είναι υποχρεωμένος στην σωστή τοποθέτηση των προϊόντων στις αποθήκες.</li></ul>ΑΠΑΙΤΟΥΜΕΝΑ ΠΡΟΣΟΝΤΑ :<ul><li>Εμπειρία σε παρόμοια θέση.</li><li>Ικανότητα επικοινωνίας και συνεργασίας με όλα τα τμήματα του ξενοδοχείου και με συνεργάτες( ανάπτυξη ομαδικής εργασίας).</li><li>Δυναμική και ευχάριστη προσωπικότητα.</li><li>Γρήγοροι ρυθμοί εργασίας.</li></ul>ΠΡΟΑΙΡΕΤΙΚΑ ΠΡΟΣΟΝΤΑ :Χρήση Μηχανημάτων.Apply now

Γ’ Μάγειρας Κεντρικής Κουζίνας

As a&nbsp;Watersports Supervisor&nbsp;your responsibilities include:<ul><li>Carrying out day to day operations</li><li>Implementing and overseeing all safety procedures</li><li>Ensuring equipment levels meet operational needs each day</li><li>Dealing with customer enquiries</li><li>Carrying out first aid duties</li></ul>To be successful, we are looking for the following:<ul><li>Speed Boat Licence (Mandatory)</li><li>Experience working within a watersports operation</li><li>Experience of being responsible for safety standards</li><li>Valid First Aid Certificate</li><li>Self-motivated, enthusiastic and customer – oriented</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Watersports Supervisor

Η εργασία του οροφοκόμου σε ένα ξενοδοχείο είναι σημαντική για την ομαλή λειτουργία του καταλύματος στην καθαριότητα και την ευχάριστη διαμονή των επισκεπτών.Καθήκοντα:<ul><li>Ανανέωση προμηθειών:&nbsp;Ο οροφοκόμος πρέπει να ελέγχει το απόθεμα καθαριστικών υλικών και ειδών όπως σαπούνια, σαμπουάν, καθαριστικά, και να τα ανανεώνει όποτε απαιτείται.</li><li>Διατήρηση καθαρότητας κοινόχρηστων χώρων:&nbsp;Ο οροφοκόμος πρέπει επίσης να διατηρεί καθαρούς τους κοινόχρηστους χώρους του ξενοδοχείου, όπως σαλόνια, χώρους υποδοχής και αίθουσες πρωινού.</li><li>Αναφορά προβλημάτων:&nbsp;Ο οροφοκόμος πρέπει να αναφέρει οποιαδήποτε προβλήματα ή ζημίες που εντοπίζει στα δωμάτια ή στους χώρους του ξενοδοχείου.</li></ul>&nbsp;Απαιτήσεις:<ul><li>Ευγένεια και φιλική στάση απέναντι στους επισκέπτες.</li><li>Ικανότητα εργασίας σε ένα γρήγορο και πολυάσχολο περιβάλλον.</li><li>Επιμέλεια και προσοχή στη λεπτομέρεια.</li><li>Ικανότητα συνεργασίας με την ομάδα καθαριστριών και άλλα τμήματα του ξενοδοχείου.</li><li>Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.</li><li>Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.</li></ul>&nbsp;<ul><li>Επιπλέον πληροφορίες :&nbsp;Προσφέρουμε&nbsp;Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας)</li></ul>Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα. Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.Σεβόμαστε την ιδιωτικότητα σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

Οροφοκόμος

We are seeking a reliable and hardworking Towel Boy to join our team. The ideal candidate will be responsible for ensuring that guests have an exceptional experience by maintaining the availability and cleanliness of towels and providing excellent customer service at our hotel pool.Key Responsibilities:<ul><li>Distribute clean towels to guests and collect used towels</li><li>Ensure the pool area is clean and well-organized</li><li>Assist guests with any poolside needs or inquiries</li><li>Maintain an adequate supply of clean towels and restock as needed</li><li>Monitor the towel inventory and report any shortages or issues to management</li><li>Provide information about pool amenities and hotel services as needed</li><li>Support the pool staff with additional tasks as required, such as setting up chairs and umbrellas</li></ul>&nbsp;Qualifications:<ul><li>Friendly and approachable demeanor.</li><li>Excellent customer service skills.</li><li>Ability to work in a fast-paced environment.</li><li>Attention to detail and commitment to maintaining cleanliness.</li><li>Good physical condition and ability to stand for long periods.</li><li>Prior experience in a similar role or hospitality is a plus.</li></ul>&nbsp;&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Towel boy

Job Ads Ελλάδα - Page 3

agent, communications | one&only aesthesis (15489)

One&Only Resorts

night auditor, one&only aesthesis, athens (7686)

One&Only Resorts

receptionist

Pilot Beach Resort

guest relations agent

Doryssa Hotels & Resorts

front office agent

Doryssa Hotels & Resorts

lifeguard

Doryssa Hotels & Resorts

γ’ μάγειρας κεντρικής κουζίνας

Doryssa Hotels & Resorts

watersports supervisor

Doryssa Hotels & Resorts

οροφοκόμος

Miraggio Thermal Spa Resort

towel boy

Miraggio Thermal Spa Resort