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Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Εστίαση

Χρηματοοικονομικά

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Αποθήκη / Logistics

Τουρισμός / Ξενοδοχεία

Βιομηχανική Παραγωγή

Άλλο

Επαγγέλματα Υγείας

Αισθητική / Κομμωτήριο

Εκπαίδευση

Νομικές Υπηρεσίες

Ναυτιλία

Μεταφορές

Ανθρώπινο Δυναμικό / HR

Δημοσιογραφία / ΜΜΕ

Γραμματειακή Υποστήριξη

Τέχνες / Πολιτισμός

Φροντίδα Κτιρίων / Σπιτιών

Προσωπικό Ασφαλείας

Αερομεταφορές

Εργάτες

Φροντίδα Ενήλικων / Παιδιών

Τηλεπικοινωνίες

Αθλητισμός / Fitness

Αγροτική Παραγωγή

LastWeek

LastThreeDays

Today

Seasonal

Aoristou

Orismenou

Internship

FullTime

OnSite

Seeking to offer our guests the experience of the famed Greek hospitality, at&nbsp;Doryssa Hotels &amp; Resorts&nbsp;we have identified that a huge part of that experience has to do with our people.For this reason, we consider our personnel our most valuable asset. We invest in the people of our teams and cultivate fruitful working relations that, in some cases, count as many as three decades, something which we consider a huge success. As we continue to grow, we are constantly on the lookout for hospitality professionals who are motivated and inspired to contribute in turning people’s holiday dreams into holiday realities.Join our team! If you are passionate about hospitality and have a genuine interest in making guests’ vacation time an unforgettable one, then we will be thrilled to hear from you.Job description&nbsp;As a&nbsp;Guest Relations Agent&nbsp;your responsibilities include:<ul><li>Providing guests with a memorable experience</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Building a rapport with guests and colleagues</li><li>Providing information about the hotel facilities programs and services</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.

Guest Relations Agent

The houseman responsibility is to provide quality service in all Rooms and Guest Pubic Areas that exceeds Guest’s expectations.&nbsp;The Houseman must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient and professional service. In order to consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.&nbsp;Key Duties and Responsibilities<ul><li>Exceed Guest expectations of housekeeping services for the rooms and Public Areas&nbsp;</li><li>Meticulously adhere to the standard operating procedures&nbsp;</li><li>General and deep cleaning of toilets, corridors, trolleys, pantries and caddies as per the standard procedures.</li><li>Leans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.</li><li>Washes walls and ceiling, moves furniture and turn mattress.</li><li>Dusts and polishes metalwork and wooden surfaces</li><li>Removes trash collected by room attendants.&nbsp;</li><li>Perform duties of room attendant when necessary.</li><li>Help the house maids with the heavy lifting when super cleaning / spring cleaning of rooms.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;&nbsp;<ul><li>Education High School&nbsp;</li><li>Strong knowledge of cleaning supplies and procedures</li><li>Strong ability to follow verbal instructions&nbsp;</li><li>Ability to work independently without direct supervision&nbsp;</li><li>Previous cleaning experience may be an advantage, but not generally required&nbsp;</li><li>Must have the ability to communicate effectively with guests, co-workers and managers&nbsp;</li><li>Be ready for flexible schedule&nbsp;</li><li>Strong knowledge of all Hotel facilities, their service and working hours&nbsp;</li><li>Mantain posiive attitude and body language at all time&nbsp;</li></ul>&nbsp;Οροφοκόμος Σχετικά με το ρόλοΗ ευθύνη του οροφοκόμου είναι να παρέχει ποιοτικές υπηρεσίες σε όλα τα δωμάτια και τους χώρους του Guest Pubic που ξεπερνούν τις προσδοκίες των επισκεπτών.&nbsp;Ο οροφοκόμος πρέπει να επιδεικνύει γνήσιο ενδιαφέρον για τους επισκέπτες, εξασφαλίζοντας παράλληλα φιλική, ασφαλή, αποτελεσματική και επαγγελματική εξυπηρέτηση. Προκειμένου να υπερβεί σταθερά τις προσδοκίες των επισκεπτών και να παρέχει τα υψηλότερα επίπεδα προϊόντων και υπηρεσιών, ενδέχεται να ανατεθούν πρόσθετα καθήκοντα και ευθύνες ανάλογα με τις ανάγκες.&nbsp;Βασικά καθήκοντα και αρμοδιότητες<ul><li>Να υπερβαίνει τις προσδοκίες των επισκεπτών όσον αφορά τις υπηρεσίες καθαριότητας για τα δωμάτια και τους κοινόχρηστους χώρους.&nbsp;</li><li>Να τηρεί σχολαστικά τις τυποποιημένες διαδικασίες λειτουργίας&nbsp;</li><li>Είναι υπεύθυνος για τον γενικό και βαθύ καθαρισμό των τουαλετών, των διαδρόμων, των καροτσιών, των ντουλαπιών και των καλαθιών σύμφωνα με τις τυποποιημένες διαδικασίες.</li><li>Να καθαρίζει χαλιά, μοκέτες και επικαλυμμένα έπιπλα χρησιμοποιώντας ηλεκτρική σκούπα, σκούπα και μηχανή σαμπουάν για μοκέτες.</li><li>Να πλένει τοίχους και οροφές, να μετακινεί έπιπλα και να γυρίζει στρώματα.</li><li>Να ξεσκονίζει και να γυαλίζει μεταλλικές και ξύλινες επιφάνειες</li><li>Να απομακρύνει τα σκουπίδια που συλλέγονται από τους φροντιστές δωματίων.&nbsp;</li><li>Να εκτελεί καθήκοντα συνοδού δωματίου όταν είναι απαραίτητο.</li><li>Να βοηθά τις καμαριέρες με τα βαριά αντικείμενα όταν γίνεται υπερκαθαρισμός/ανοιξιάτικος καθαρισμός των δωματίων.</li><li>Να συνδράμει σε οποιαδήποτε άλλα καθήκοντα απαιτηθούν από τον διευθυντή ή άλλο μέλος της ομάδας διαχείρισης.</li></ul> Απαιτούμενα προσόντα<ul><li>Απόφοιτος Λυκείου</li><li>Γνώση των προμηθειών και των διαδικασιών καθαρισμού</li><li>Ικανότητα να ακολουθεί οδηγίες&nbsp;</li><li>Ικανότητα αυτόνομης εργασίας χωρίς άμεση επίβλεψη&nbsp;</li><li>Προηγούμενη εμπειρία στον καθαρισμό αποτελεί πλεονέκτημα&nbsp;</li><li>Ικανότητα αποτελεσματικής επικοινωνίας με τους επισκέπτες, τους συναδέλφους και τους διευθυντές&nbsp;</li><li>Ευελιξία για εργασία σε βάρδιες</li><li>Γνώση όλων των εγκαταστάσεων του ξενοδοχείου, των υπηρεσιών και των ωρών εργασίας τους&nbsp;</li><li>Διατήρηση θετικής διάθεσης</li></ul>

Houseman, One&Only Aesthesis, Athens (8029) Οροφοκόμος

To assist in maximizing Room Revenue and occupancy, entering reservations into Opera and follow up all reservations to ensure all bookings are guaranteed and confirmed, with complete booking details such as flights, passport copies, and preference. Be responsible for the entire reservation process by providing prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction and organizational profitability in an environment of high individual morale. In addition to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure highest level of personalized attention.&nbsp;Key Duties and Responsibilities<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Using the official templates in the inquiries and confirmation of reservations and have a knowledge of the reservation SOPs and procedures. Following the Forbes &amp; LQA standards</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 12 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Handles requests from companies and travel agents via phone or other platforms. Makes sure booking information is input correctly into the system.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>University Graduate preferred (minimum High School Graduation)</li><li>Minimum of 2 years experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent communication skills</li><li>Excellent knowledge of English&nbsp;</li><li>Experienced in using Opera system</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Strong interpersonal skills</li><li>&nbsp;</li></ul>What we Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>

Reservations Agent (Seasonal) | One&Only Aesthesis, Athens (7298)

The Assistant Manager Laundry is primarily responsible for linen product quality, linen inventory control and the laundering process of the linen placed in the Guest rooms. The Assistant Manager Laundry is responsible for managing the laundering processes of staff and Guest Laundry that must be delivered on time. To ensure all Resort linen and uniforms are sent to the outsource laundry on time and receive on time and is accounted for.&nbsp;Will ensure storage of Linen is safe and in manner to keep linen.&nbsp;Key Duties and Responsibilities<ul><li>Monitor daily duties of the Team Leader Laundry, Attendant laundry, Attendant Uniform Room.</li><li>To schedule and plan the daily work for the laundry personnel and delegate the work depending on the workload and priority requirements.</li><li>The Assistant laundry manager in addition to the above responsibilities ensures that all the laundry equipment, machinery and premises are being maintained well.&nbsp;</li><li>Ensure that the Linen Counters count accurately by executing weekly checks and report to Executive Housekeeper.</li><li>Monitor staff productivity according to the Standard Operating Procedures.</li><li>To make requisition for any laundry supplies like detergents, soaps, bleaches, disinfectants, starches, etc., and to maintain proper records of the supplies and the items that have been laundered.</li><li>Ensure that high quality cleanliness is maintained and that all the standard regulatory policies are being followed.</li><li>Keep an accurate total of expenditure for the month.&nbsp;</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul> Skills, Qualifications and Requirements<ul><li>Education – Bachelor degree in Tourism</li><li>Knowledge of Greek and English</li><li>Basic computer skills and knowledge on Word, Excel and Opera</li><li>Must have basic accounting skills</li><li>Previous experience a luxury resort&nbsp;</li></ul>&nbsp;What we Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li><li>Prepaid bonus card.</li></ul>&nbsp;

Assistant Manager, Laundry | One&Only Aesthesis, Athens 
 (6645)

The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest services, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. The position is seasonal.&nbsp;Key Duties and Responsibilities<ul><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Proceed with check-ins and check-outs.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Respect and maintain Forbes Standards.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>Minimum two years working in a luxury resort in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Guest Services Agent, One&Only Aesthesis Athens (6702)

Requirements:<ul><li>Previous experience in a similar position.</li><li>Excellent knowledge of the English language</li><li>Knowledge of the German language is desirable</li><li>Professional appearance and demeanor</li><li>Commitment to customer service</li><li>Very good communication skills</li></ul>

Receptionist

As a&nbsp;Front Office Agent&nbsp;your responsibilities include:<ul><li>Assisting guests with check in and check out process</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Maintaining a balanced bank</li><li>Making reservations changes and cancellations on behalf of the reservations team</li><li>Answering guest calls and handle</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Front Office Agent

As a&nbsp;Lifeguard&nbsp;your responsibilities include:<ul><li>Supervising swimmers</li><li>Maintaining hygienic condition of pools</li><li>Spotting hazards and preventing accidents</li><li>Building a rapport with guests and colleagues</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li><li>First aid including CPR</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Lifeguard certification as per local legislation</li><li>Work well in a team</li><li>Awareness of health and safety procedures</li><li>Fluent in English and Greek</li><li>Good physical fitness</li><li>Alertness and a sense of responsibility</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.grApply now

Lifeguard

Το ξενοδοχείο 5* Doryssa Seaside Resort στο Πυθαγόρειο Σάμου επιθυμεί να προσλάβει για τη νέα σεζόν Γ΄ΜΑΓΕΙΡΑ ΚΕΝΤΡΙΚΗΣ ΚΟΥΖΙΝΑΣΣΤΟΧΟΣ ΘΕΣΗΣ :<ul><li>Τήρηση και Διασφάλιση των εσωτερικών διαδικασιών λειτουργίας της εταιρίας.</li><li>Συμβολή στην Επίτευξη Στόχων (έλεγχο του κόστους λειτουργίας του τμήματος του).</li><li>Συμβολή στη διαμόρφωση λειτουργικής και αποτελεσματικής ομάδας με πνεύμα συνεργασίας.</li><li>Διασφάλιση της ορθής κατάστασης των μηχανημάτων και του εξοπλισμού του τμήματος του.</li></ul>ΚΑΘΗΚΟΝΤΑ :<ul><li>Τηρεί το πλάνο εργασίας και το ωράριο.</li><li>Εκτελεί τις εντολές, οδηγίες των προϊστάμενών του.</li><li>Μεταφέρει καθημερινά φρέσκα – κατεψυγμένα &amp; αναλώσιμα είδη.</li><li>Φροντίζει για τη σωστή επεξεργασία των φρέσκων προϊόντων.</li><li>Βοηθάει στην προετοιμασία εδεσμάτων</li><li>Διατηρεί την καθαριότητα στους χώρους εργασίας του.</li><li>Προσέχει την στολή του &amp; φοράει πάντα την κονκάρδα του.</li><li>Λειτουργεί με επαγγελματισμό &amp; συνέπεια διατηρώντας πάντα την ομαλή λειτουργία του πόστου του.</li><li>Φυλάει τα σκεύη σε προκαθορισμένους χώρους και φροντίζει για την καθαριότητά τους.</li><li>Οποιεσδήποτε αμφιβολίες για την εργασία του τις συζητάει με τον Α΄&amp; Β΄ Μάγειρα.</li><li>Οτιδήποτε ελλείψεις, βλάβες υποπέσουν στην αντίληψή του τις αναφέρει στον Α΄&amp; Β΄ Μάγειρα.</li><li>Προσέχει της παραλαβές από την κεντρική αποθήκη &amp; είναι υποχρεωμένος στην σωστή τοποθέτηση των προϊόντων στις αποθήκες.</li></ul>ΑΠΑΙΤΟΥΜΕΝΑ ΠΡΟΣΟΝΤΑ :<ul><li>Εμπειρία σε παρόμοια θέση.</li><li>Ικανότητα επικοινωνίας και συνεργασίας με όλα τα τμήματα του ξενοδοχείου και με συνεργάτες( ανάπτυξη ομαδικής εργασίας).</li><li>Δυναμική και ευχάριστη προσωπικότητα.</li><li>Γρήγοροι ρυθμοί εργασίας.</li></ul>ΠΡΟΑΙΡΕΤΙΚΑ ΠΡΟΣΟΝΤΑ :Χρήση Μηχανημάτων.Apply now

Γ’ Μάγειρας Κεντρικής Κουζίνας

As a&nbsp;Watersports Supervisor&nbsp;your responsibilities include:<ul><li>Carrying out day to day operations</li><li>Implementing and overseeing all safety procedures</li><li>Ensuring equipment levels meet operational needs each day</li><li>Dealing with customer enquiries</li><li>Carrying out first aid duties</li></ul>To be successful, we are looking for the following:<ul><li>Speed Boat Licence (Mandatory)</li><li>Experience working within a watersports operation</li><li>Experience of being responsible for safety standards</li><li>Valid First Aid Certificate</li><li>Self-motivated, enthusiastic and customer – oriented</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Watersports Supervisor

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