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At H Hotels Collection, we are currently looking for a dynamic and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office personnel and ensuring the efficient execution of daily operations. The Front Office Manager will lead and coordinate the activities of the front desk, guest relations, and telephone services, with a strong focus on meeting our guests expectations.What You’ll Be Responsible For:<ul><li>Ensuring the seamless operation of the Front Office Department.</li><li>Overseeing daily front desk activities, maintaining high standards of service and meeting guest expectations.</li><li>Leading and supervising the reception team, providing ongoing feedback to enhance service quality.</li><li>Ensuring full compliance with H Hotels Collection procedures and protocols at the front desk.</li><li>Engaging with guests to deliver exceptional service and uphold product excellence.</li><li>Handling and resolving any issues or challenges that may arise efficiently.</li><li>Coordinating with Reservations and Housekeeping to meet daily operational needs.</li><li>Fostering a culture of trust, respect, and collaboration among team members.</li><li>Building strong interdepartmental relationships and promoting teamwork.</li><li>Motivating and training staff to meet performance goals in both quality and productivity.</li></ul>What We’re Looking For:<ul><li>Bachelor’s degree in hospitality management or a related field.</li><li>Minimum of 2 years’ experience in a similar role within a 5-star hotel environment.</li><li>Solid understanding of hotel standards and procedures, including ISO 9001, 14001, and 22000 implementations.</li><li>Proficiency in PMS software, ideally Opera or similar reservation management systems.</li><li>Strong command of MS Office, particularly Excel and Word.</li><li>Excellent verbal and written communication skills in English; additional languages are an asset.</li><li>A customer-focused mindset with a passion for service excellence.</li><li>Proven ability to organize, coordinate, and lead teams in a fast-paced environment.</li><li>Outstanding interpersonal and communication skills to engage effectively with guests, staff, and departments.</li><li>Demonstrated leadership capabilities and a collaborative spirit.</li><li>Problem-solving skills to address guest concerns and team-related issues.</li></ul>Why Join Us:<ul><li>Competitive salary and career growth opportunities within a rapidly expanding hospitality group.</li><li>Accommodation and meals will be provided, if necessary.</li><li>Ongoing training aligned with our company’s standards and development goals.</li><li>A supportive work environment that values its people, the planet, and the local community.</li></ul>&nbsp;&nbsp;All applications and submitted information will be treated with strict confidentiality.

Front Office Manager

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας&nbsp;Sol by Meliá COSMOPOLITAN HOTEL 4*&nbsp;στη&nbsp;Ρόδο:Μάγειρες&nbsp;/ Μαγείρισσες Β΄&nbsp;&nbsp;Απαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Πτυχίο Σχολής με κατεύθυνση Μαγειρικής τέχνης θα θεωρηθεί επιπλέον προσόν</li><li>Ομαδικό πνεύμα</li><li>Συνέπεια και οργάνωση</li><li>Ικανότητα σωστής επικοινωνίας</li><li>Εστίαση στην ικανοποίηση των πελατών</li></ul>Καθήκοντα και αρμοδιότητες:<ul><li>Ακολουθεί τις οδηγίες του Σεφ</li><li>Συνεργάζεται αρμονικά με την ομάδα της κουζίνας</li><li>Τηρεί τους κανόνες για την υγιεινή και ασφάλεια των τροφίμων</li><li>Τηρεί τους κανόνες για την ατομική υγιεινή</li></ul>Προσφέρονται:<ul><li>Ικανοποιητικές αποδοχές</li><li>Συμμετοχή σε ομαδικό αφαλιστήριο ζωής</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li><li>Δυνατότητες επαγγελματικής εξέλιξης</li></ul>Οι ενδιαφερόμενοι/ες καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

ΜΑΓΕΙΡΑΣ / ΜΑΓΕΙΡΙΣΣΑ - COSMOPOLITAN

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας Sol by Meliá COSMOPOLITAN 4* στην Ιαλυσό Ρόδου:Καμαριέρα απογευματινής απασχόλησης&nbsp;Απαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Ευχέρεια στην κίνηση</li><li>Ευχάριστη προσωπικότητα και ομαδικό πνεύμα</li><li>Συνέπεια και ορθή διαχείριση χρόνου</li></ul>&nbsp;Καθήκοντα και αρμοδιότητες:<ul><li>Εργασίες καθαριότητας δωματίων και κοινόχρηστων χώρων</li><li>Ακολουθεί τις οδηγίες της προϊσταμένης</li><li>Συνεργάζεται αρμονικά με την ομάδα του housekeeping</li></ul>&nbsp;Προσφέρονται:<ul><li>Ικανοποιητικές αποδοχές</li><li>Συμμετοχή σε ομαδικό ασφαλιστήριο ζωής</li><li>Γεύματα εντός του ξενοδοχείου</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li></ul>Οι ενδιαφερόμενες&nbsp;καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

ΚΑΜΑΡΙΕΡΑ ΑΠΟΓΕΥΜΑΤΙΝΗ (COSMOPOLITAN 4*)

The Bellman assists with the delivery and collection of guests’ luggage, parcels, faxes, messages, etc. He also assists in keeping the lobby tidy and ensure all guests receive prompt, cordial and efficient attention and service throughout their stay. Bellman is responsible for the first &amp; last impression about arrival departure experiences accordingly. Bellman utilizes buggies for luggage delivery, ensuring that buggies are kept in a perfect condition. Bellman will be acting also as valet and be responsible for safely parking the guests and external visitor’s cars and ensure all cars are parked and unparked with extreme care as per the procedures.&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Helping to create a friendly and welcoming environment, by greeting visitors and guests.</li><li>Dealing with guest arrivals and departures as per LQA &amp; Forbes standards, complying with the resort’s policies.</li><li>Offering car door assistance and assisting in calling taxis</li><li>Assist guests in giving them directions and providing important information about the resort.</li><li>Respond to all guests needs quickly, efficiently, and courteously.</li><li>Use buggies for guest’s movements and luggage delivery when required.&nbsp;</li><li>Ensure prompt, accurate and courteous delivery and collection of any luggage, parcels, or mail.</li><li>To assist with any other related duties as required.</li></ul> Skills, Qualifications and Requirements&nbsp;<ul><li>Strong interpersonal skills and very good communication skills</li><li>Good knowledge of English</li><li>Previous customer related experience an asset</li><li>Must have a driver’s license</li><li>Ability to work well under pressure&nbsp;</li></ul>&nbsp;This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Bellman/Buggy Driver (6671)

A&nbsp;Host is expected to have a smart and neat appearance, which reflects the high standards of One&amp;Only Kea Island. Host is there to support the Host Team Leader in his/her duty and ensure the needs.Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Implement suggestive selling techniques to sell and promote services of the resort</li><li>Following grooming standards, coordination, checking and completion of the assigned duties.</li><li>Assist to&nbsp;daily Arrival and Departure experience.</li><li>Maintain intra-departmental relations and communication to achieve synergy within the department and the daily operation.&nbsp;</li><li>Ensure service is personalized and One&amp;Only moments are created to the guest.&nbsp;</li><li>Monitor Standard Operating Procedure for the Host department</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>English Level: Fluent (100%)</li><li>Proficient in MS Office, ALICE and Micros Opera.</li><li>Exceptional communication and interpersonal skills.</li><li>Qualified financial analyst with billing knowledge.</li><li>Critical thinker and a remarkable problem solver.</li><li>Expertise in product and brand knowledge.</li><li>Use of ALICE and OPERA preferably</li></ul>This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Host (6708)

Run daily activities, reporting and operations of the Front Desk (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest service, the Agent, Front Office will offer the highest level of customer service. Agent, Front Office supports all property operations, ensuring that the highest levels of hospitality and service are provided. Agent, Front Office manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues.Key Duties and Responsibilities<ul><li>Encourage and build mutual trust, respect, and cooperation among team members.</li><li>Demonstrate appropriate behaviors.</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li>Provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in person.</li><li>Provide services for customer satisfaction and retention.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Record guest issues in the guest response tracking system.</li><li>Always follow LQA Standards related to FD operations.</li><li>Respect and maintain Forbes Standards.</li><li>Focus on guest satisfaction and focus on continuous improvement.</li><li>Analyse information and evaluate results in order to choose the best solution and solve problems.</li><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Participate and contribute to the discussion of the work that affects Front Desk department, discuss the ways of service improvement.</li><li>Support implementation of the upselling program, communicating and ensuring process.</li><li>Proceed with check-ins and check-outs.</li><li>Ensure that passports data collected at the check-in and guest registration is done.</li><li>Ensure due outs are done in a timely manner.</li><li>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies.</li><li>Provide necessary reports to Finance department when needed.</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Maximum room occupancy and yield is ensured in line with the standards policy on rates.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>Close communication is maintained with the housekeeping department on check-outs, room moves, forecast occupancies.</li><li>All charges are correctly entered onto the guest’s folio and that this is always kept up to date.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>To be very meticulous in completing the daily checklist and check that it has been done during shift handover.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;Education or Certification<ul><li>&nbsp;</li><li>Bachelor's degree</li><li>Minimum two years working in a luxury, or boutique hotel in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Front Office Agent (11571) / Υποδοχή

The Housekeeping Manager will ensure that the highest level of cleanliness and maintenance is achieved while supporting the company's philosophy of Greek hospitality.Responsibilities<ul><li>Manage the overall housekeeping and laundry operations, including managing a team of housekeepers and ensuring that they are providing exceptional service to guests</li><li>Supervise the operation of linen, uniform, supply and storage rooms.&nbsp;</li><li>Develop and maintain effective working relationships with other departments to ensure seamless communication and cooperation across all aspects of operations</li><li>Inspect and approve all supply requisitions for the housekeeping department, and maintain par stock, inventory control, and cost-control procedures for all materials.</li><li>Establish and maintain standard operating procedures (SOP) for cleaning and initiate new procedures to increase the efficiency of labor and product use.</li><li>Ensure that all equipment and machinery, including guest room appliances, are in good working order through regular inspections and maintenance</li><li>Train, mentor, and support the housekeeping staff to ensure that they have the tools and knowledge they need to provide excellent service to guests</li></ul>Requirements<ul><li>At least 5 years of housekeeping management experience in a luxury hospitality environment</li><li>Excellent communication skills, with the ability to interact effectively with guests and staff at all levels of the organization</li><li>Good organizational and time management skills, with the ability to prioritize tasks effectively</li><li>Strong attention to detail, with a thorough understanding of housekeeping and laundry operations</li><li>Ability to multitask in a fast-paced and dynamic environment</li><li>Proficient in MS Office and other relevant computer programs. Knowledge of the Protel PMS will be considered as an asset&nbsp;</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

Housekeeping Manager

We are looking for an experienced and talented individual to join the award-winning Atlantica Kalliston 5* in&nbsp;Chania, Crete&nbsp;Island&nbsp;as an&nbsp;Assistant Housekeeping Manager&nbsp;for the season 2025.The&nbsp;Assistant Housekeeping Manager&nbsp;will ensure the highest level of cleanliness and maintenance while also supporting the company's philosophy of Greek hospitality.Responsibilities<ul><li>Supervise the operation of linen, uniform, supply and storage rooms.&nbsp;</li><li>Develop and maintain effective working relationships with other departments to ensure seamless communication and cooperation across all aspects of operations</li><li>Inspect and approve all supply requisitions for the housekeeping department, and maintain par stock, inventory control, and cost-control procedures for all materials.</li><li>Establish and maintain standard operating procedures (SOP) for cleaning and initiate new procedures to increase the efficiency of labor and product use.</li><li>Ensure that all equipment and machinery, including guest room appliances, are in good working order through regular inspections and maintenance</li><li>Train, mentor, and support the housekeeping staff to ensure that they have the tools and knowledge they need to provide excellent service to guests</li></ul>Requirements<ul><li>At least 3 years of housekeeping management experience in a luxury hospitality environment</li><li>Excellent communication skills, with the ability to interact effectively with guests and staff at all levels of the organization</li><li>Good organizational and time management skills, with the ability to prioritize tasks effectively</li><li>Strong attention to detail, with a thorough understanding of housekeeping and laundry operations</li><li>Ability to multitask in a fast-paced and dynamic environment</li><li>Proficient in MS Office and other relevant computer programs. Knowledge of the Protel PMS will be considered as an asset&nbsp;</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

Assistant Ηousekeeping Manager

We are looking for an experienced and talented individual as a&nbsp;Reservations Manager&nbsp;to join the awarded-winning 5* Atlantica Dreams Resort team in&nbsp;Rhodes&nbsp;island for the season 2025.The Reservations Manager is responsible for overseeing all aspects of the hotel’s reservation operations, ensuring the efficient and effective handling of bookings while maintaining the highest customer service standards. This position requires an individual who can manage room availability, pricing, and reservations systems while also working closely with other departments to optimize revenue and guest satisfaction.Responsibilities<ul><li>Ensure all reservations are accurately recorded in the property management system (PMS) and reflect current availability.</li><li>Monitor booking patterns and trends, and adjust pricing or availability strategies to optimize occupancy and revenue.</li><li>Oversee the daily operations of the reservations department, ensuring the timely and accurate processing of all bookings.</li><li>Supervise the team in handling reservation requests, cancellations, modifications, and special requests following hotel policies and procedures</li><li>Work closely with other departments to ensure seamless coordination in handling reservations.</li><li>Address and resolve any concerns or complaints promptly and effectively.</li><li>Respond to guest inquiries, requests, and concerns professionally and courteously.</li><li>Maintain clear and open communication with other hotel departments to ensure seamless guest experiences.</li><li>Communicate effectively with the Front Office, Housekeeping, Sales, and Revenue teams to ensure smooth operations and accurate information flow regarding reservations and room availability.</li><li>Ensure compliance with all company policies and procedures, including health and safety regulations, data protection, and security procedures.</li></ul>Requirements<ul><li>Bachelor's degree in hospitality or business administration, or related field.</li><li>Previous experience of at least 3 years in a supervisory or managerial role in a 4- or 5-star hotel.</li><li>Excellent communication and interpersonal skills, with the ability to interact effectively with guests and staff.</li><li>Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions</li><li>Strong understanding of hotel operations, revenue management, and reservations systems.</li><li>Fluent in English; additional languages a plus.</li><li>Familiarity with hotel reservation systems.</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

Reservations Manager

Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We seek an experienced and talented individual as an&nbsp;Assistant&nbsp;F&amp;B Manager&nbsp;to join the award-winning Atlantica Beach Resort in&nbsp;Kos island&nbsp;for the 2025 season.As the Assistant Food and Beverage Manager, you will work closely with the Food &amp; Beverage Manager and contribute to the overall success of our establishment by assuming a range of responsibilities that span managerial and operational domains while also supporting light duties as a&nbsp;Cost Controller.Responsibilities<ul><li>Assist in the day-to-day management of food and beverage operations, ensuring smooth and efficient service delivery.</li><li>Oversee the implementation of operational procedures, including inventory management, order processing, and quality control.</li><li>Contribute to maintaining high standards of customer service, addressing customer inquiries and concerns in a professional and timely manner.</li><li>Contribute to the maintenance of a high level of cleanliness and hygiene in both the kitchen and dining areas.</li><li>Collaborate with the Food and Beverage Manager on financial analysis and reporting related to F&amp;B operations.</li><li>Stay abreast of industry trends and customer preferences to keep our offerings fresh and exciting.</li><li>Lead by example, setting the standard for impeccable service. Work closely with the front-of-house team to create a seamless and memorable dining experience for our guests.</li><li>Lead the menu costings in cooperation with the F&amp;B manager and the Executive Chef.</li><li>Conducting regular stock takes to ensure inventory accuracy and control.</li><li>Assisting with Food &amp; Beverage (F&amp;B) results analysis to monitor costs and profitability.</li><li>Supporting the setup and maintenance of the Point of Sale (POS) system, ensuring accurate configuration and reporting.</li></ul>Requirements<ul><li>Bachelor's degree in hospitality management or related field</li><li>3 years of experience as an F&amp;B Assistant or similar role</li><li>Extensive knowledge of food and beverage service, including industry trends and best practices</li><li>Strong leadership, communication, and interpersonal skills</li><li>Ability to work under pressure and handle multiple tasks simultaneously</li><li>Excellent organizational and time management skills, with the ability to prioritize tasks effectively</li><li>Proficient in English with an excellent command of the language</li><li>Proficient knowledge of MS Office</li></ul>Benefits<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

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front office manager

H Hotels Collection

μαγειρας / μαγειρισσα - cosmopolitan

Sol Cosmopolitan Rhodes

καμαριερα απογευματινη (cosmopolitan 4*)

Sol Cosmopolitan Rhodes

bellman/buggy driver (6671)

One&Only Resorts

host (6708)

One&Only Resorts

front office agent (11571) / υποδοχή

One&Only Resorts

housekeeping manager

Wavemaker Hospitality

assistant ηousekeeping manager

Wavemaker Hospitality

reservations manager

Wavemaker Hospitality

assistant f&b manager

Wavemaker Hospitality

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