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OnSite

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Concierge-SANT.CON

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Receptionist - SANT.REC

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

Job Responsibilities<ul><li>Performs direct sales and customer service,</li><li>Gives advice and guidance on product selection to customers,</li><li>Looking after the visual merchandising of the boutique,</li><li>Dealing with customer queries or complaints when required,</li><li>Be responsible for processing cash/card payments or refunds,</li><li>Balances cash registers with receipts,</li><li>Stocks shelves with merchandise,</li><li>Monitors sales, resolves discrepancies, and prepares sales reports,</li><li>Monitors and coordinates ordering, receipt, and return of merchandise and/or equipment,</li><li>Oversees area stock and merchandising, and take the physical inventory check on a monthly basis,</li><li>Be responsible for security within the store,</li><li>Keeps the store tidy and clean,</li><li>Works within Katikies’ guidelines and corporate policies &amp; procedures.</li></ul>Job Requirements<ul><li>Confident and engaging personality with ability to smile,</li><li>Helpful and polite,</li><li>Understanding of luxury goods’ retail sales,</li><li>Knowledge of inventory techniques.</li><li>Strong communication and interpersonal skills,</li><li>Excellent personal presentation,</li><li>Works harmoniously and professionally with co-workers and supervisors,</li><li>Fluency in English is required,</li><li>The knowledge of a second language will be considered as an asset,</li><li>Graduates Bachelor’s degree and/or diploma in hotel or another related field,</li><li>Computer Knowledge and experience in MS Office (or similar).</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation &amp; Daily meal,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Boutique Associate - GAR.BA

Boutique Associate - SAN.BA

Ο ξενοδοχειακός όμιλος Zeus International Hotels &amp; Resorts &nbsp;στην Αθήνα αναζητά:Compliance ManagerΚαθήκοντα:<ul><li>Διαχείριση όλων των αδειών &amp; πιστοποιητικών λειτουργίας (πυρασφάλεια, υγεία, ενέργεια κ.ά.)</li><li>Επικοινωνία με μηχανικούς, αρμόδιες υπηρεσίες &amp; συνεργάτες</li><li>Διαχείριση κατάταξης στο ΞΕΕ (Ελληνικό Ξενοδοχειακό Επιμελητήριο)</li><li>Τήρηση προθεσμιών και πλήρης συμμόρφωση με νομοθεσία</li></ul>Απαραίτητα Προσόντα:<ul><li>Προϋπηρεσία σε αντίστοιχη θέση ή σχετική εμπειρία (ξενοδοχειακός ή τεχνικός κλάδος)</li><li>Καλή γνώση διαδικασιών &amp; κανονισμών</li><li>Οργανωτικότητα, υπευθυνότητα, επικοινωνιακές δεξιότητες</li><li>Καλή χρήση Η/Υ &amp; επιθυμητή γνώση Αγγλικών</li></ul>&nbsp;Προσφέρονται:<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Σταθερό &amp; επαγγελματικό περιβάλλον</li><li>Προοπτικές εξέλιξης σε αναπτυσσόμενο ξενοδοχειακό όμιλο</li></ul>

Compliance Manager

Scorpios is seeking a Head of F&amp;B Reservations and Events, who will lead the strategy, structure, and standards for F&amp;B reservations and events across all current and future Scorpios locations. The role’s objective is to set up each destination for success by building and optimizing systems, training teams, and ensuring smooth operations before openings and the handover to local leadership.Opportunities For AllScorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.Responsibilities Strategic Alignment &amp; Leadeship<ul><li>Collaborate closely with the COO and Commercial team to define and drive the global strategy for F&amp;B reservations and events, ensuring alignment with Scorpios’ overall vision and growth plans.</li><li>Translate high-level strategic objectives into actionable operational plans, SOPs, and team structures customized for each location to maximize efficiency and brand consistency.</li><li>Champion the standardization and scalability of F&amp;B reservations and events processes across all existing and upcoming Scorpios destinations, enabling seamless guest experiences worldwide; empowering the teams to operate as per Scorpios standards.</li></ul>Client &amp; Booking Management<ul><li>Strategically identify and cultivate relationships with target guests aligned with Scorpios’ brand profile for both F&amp;B and events, maintaining a compliant global guest database per Scorpios location.</li><li>Oversee the end-to-end F&amp;B reservations journey—from inquiry through confirmation to personalized follow-up—ensuring service excellence at every touchpoint; per location.</li><li>Personally manage high-value VIP and priority client bookings to uphold premium service standards epowring local teams to do the same.</li><li>Leverage data insights and analytics to optimize table turnover, event capacity, and guest flow, driving operational performance and guest satisfaction.</li></ul>Event Coordination &amp; Execution<ul><li>Research and identify relevant events, trends, and opportunities to grow Scorpios’ event portfolio.</li><li>Develop and execute strategic plans to create compelling events that attract the right clientele and align with the brand’s identity.</li><li>Build and nurture relationships with clients and partners to maximize event attendance and engagement.</li><li>Monitor market insights and competitor activities to continuously refine event strategies for client acquisition and retention.</li></ul>New Openings &amp; Expansion Lead the setup of F&amp;B reservations and events operations for new and existing locations, prepare the teams for every new season/operation.<ul><li>Implement tools, systems, and training aligned with Scorpios’ standards.</li><li>Prepare local teams for launches and hand over daily management smoothly.</li><li>Support local teams as needed to ensure clarity and success.</li></ul>Job Requirements – Candidate Profile<ul><li>Minimum 5 years' experience in a similar role</li><li>Strong analytical mindset with high attention to detail</li><li>Ability to thrive in a creative, fast-evolving, cross-cultural environment</li><li>Fluent in English</li></ul>BenefitsScorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

Head of F&B Reservations and Events

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compliance manager

Zeus International Hotels & Resorts

head of f&b reservations and events

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head of f&b reservations and events

Scorpios

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