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OnSite

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best; we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. PURPOSE OF POSITION&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<ul><li>The Sound Technician sets up, operates and maintains the audio equipment onboard each ship, ensuring that standards are in line company policy and procedures.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company</li></ul> YOUR RESPONSIBILITIES<ul><li>Assist with the set-up of shows, cabarets, lectures, presentations and ship events as directed, ensuring that all areas are safe, clean and presentable.</li><li>Set up backline equipment and instrument microphones.</li><li>Program the sound computer/console during technical rehearsals, as required.</li><li>Check that all speakers and equipment are in working order, before each show; ensure that every show set-up is complete and set out, as per company policy and procedures.</li><li>Ensure that the design integrity and performance quality are maintained through show runs.</li><li>Demonstrate the ability to wirelessly mic an actor, if the need arises.</li><li>Communicate in a clear, concise and timely manner with the Cruise Director and other departments.</li><li>Participate in special events by assisting with sound needs; wire special sound projects; assist with the maintenance of audio equipment.</li><li>Demonstrate the ability to troubleshoot and provide information to resolves issues, accordingly.</li><li>Maintain cleanliness and order in all sound areas, in accordance with all Public Health and Safety Policies and Procedures.</li><li>Attend all show set-ups, show calls and meetings, in a timely manner.</li><li>Have in-depth knowledge of inventory, scheduling, maintenance, cleaning, storage, distribution and coordination.</li><li>Monitor guest satisfaction and report any issues, concerns and suggestions to the relevant supervisor.</li><li>Provide the highest level of comfort and service to guests, as per Viking’s STAR Service Standards and all Public Health Policies.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrate outstanding flexibility: must be able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Entertainment Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Perform additional duties, upon instruction from the Cruise Director, Assistant Cruise Director, Stage Manager and Audio Designer.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>Proven experience in audio electronics (specifically sound playback and live mixing) in which basic wiring skills have been applied, are required; shipboard experience is preferred.</li><li>Qualifications in technical theater is preferred</li><li>Operational knowledge of Yamaha CL Series and Yamaha LS-9 digital consoles, and Shure UHFR &amp; ULXD microphone systems, are required.</li><li>Strong Knowledge of Qlab, Dante, DSP networking and patch bay configurations are required.</li><li>The ability to lift up to 50 pounds, stand, kneel or crouch for long period of time, and to climb up ladders and scaffolding, is required.</li><li>Must be able to navigate catwalks and access all points in all theater spaces.</li><li>A strong understanding of technical wiring and component level maintenance with microphones, audio consoles, amplifiers and DSP's is required.</li><li>Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills.</li><li>Flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently and in a team.</li><li>Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health and Safety Policies are required.</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>

OCEAN - Technician SOUND

Part of our Housekeeping team on our River vessels, the Housekeeper provides guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service. The Housekeeper reports to Hotel Manager and Corporate Housekeeper. &nbsp; WHAT YOU WILL DO ON BOARD •&nbsp;&nbsp; &nbsp;Oversee the entire housekeeping operation onboard •&nbsp;&nbsp; &nbsp;Monitor and ensure cleanliness of all areas, including staterooms and public areas •&nbsp;&nbsp; &nbsp;Manage and motivate housekeeping crew, including training and performance reviews •&nbsp;&nbsp; &nbsp;Responsible for cost control and adherence to budgets, including ordering and inventory management •&nbsp;&nbsp; &nbsp;Ensure guest satisfaction by promptly addressing complaints and providing assistance when needed •&nbsp;&nbsp; &nbsp;Assist with guest services and effectively deal with customers, including defusing anger and resolving conflicts. &nbsp;WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp; Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp; •&nbsp;&nbsp; &nbsp;Paid training program in skills and approach to premium hospitality services&nbsp; •&nbsp;&nbsp; &nbsp;On-the-job coaching to help you advance rapidly &nbsp; •&nbsp;&nbsp; &nbsp;A lifelong network of hospitality professionals from many different countries&nbsp; •&nbsp;&nbsp; &nbsp;Internal transfer opportunities to River, Ocean and Expedition ships&nbsp; &nbsp; On board our ship&nbsp; •&nbsp;&nbsp; &nbsp;Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp; •&nbsp;&nbsp; &nbsp;Travel to/from the ship provided by Viking&nbsp; •&nbsp;&nbsp; &nbsp;Dedicated crew areas and activities&nbsp; •&nbsp;&nbsp; &nbsp;Sundeck area for crew use &nbsp; Employee benefits&nbsp; •&nbsp;&nbsp; &nbsp;Paid vacation&nbsp; •&nbsp;&nbsp; &nbsp;Referral program&nbsp; •&nbsp;&nbsp; &nbsp;Loyalty bonuses&nbsp; •&nbsp;&nbsp; &nbsp;No immediate tax deduction – potential for tax-free salary, depending on nationality&nbsp; &nbsp; ABOUT YOU •&nbsp;&nbsp; &nbsp;High School Diploma required, with a Hospitality degree preferred •&nbsp;&nbsp; &nbsp;Minimum of 3 years experience in a similar position in an upscale cruise line or hotel •&nbsp;&nbsp; &nbsp;Excellent English communication skills, service-oriented and guest focused with attention to detail •&nbsp;&nbsp; &nbsp;Discreet, well-groomed, and maintains impeccable hygiene standards •&nbsp;&nbsp; &nbsp;Flexible, stress-resistant, team player, committed and able to stand on feet for a long time.

RIVER - Housekeeper (Supervisor)

Part of our Galley team on our River vessels, the Trainee Cook will be learning more about the position and what it is like to work onboard one of our river ships. Training program can be completed in 2-5 weeks. Upon completion, Viking will consider you for the position for which you were trained. The Trainee Cook reports to Functional Trainer.&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Learn various cooking techniques &nbsp;</li><li>Learn how to follow and help to design recipes&nbsp;</li><li>Learn how to prepare meals &nbsp;</li><li>Learn HACCP standards &nbsp;&nbsp;</li><li>Learn how to use various kitchen appliances such as grill, fryers, baking ovens and etc. &nbsp;</li><li>Learn various European cuisines &nbsp;</li><li>Attend practical and theoretical assignments&nbsp;</li><li>Complete assignments online and in class</li></ul>&nbsp;WHY JOIN VIKING?On board our ships<ul><li>Uniform are provided by Viking</li><li>Lodging and meals are provided</li><li>All our ships are new and well maintained with modern shared crew cabins, comprising of bunk-beds, private bathroom and flat screen TV</li><li>First and last journey to the ship is reimbursed by Viking</li><li>Dedicated crew areas and activities</li><li>Sundeck area</li></ul>Benefits<ul><li>Social security benefits in accordance to Swiss or French contracts including pension, child allowance, occupational fund, unemployment insurance</li><li>Paid vacation during your contract</li><li>Health and accident insurance throughout your contract</li><li>Bonus calculated on the number of days worked onboard with guests</li><li>Referral program with additional bonuses</li><li>Increases in salary based on your seniority with Viking</li><li>Access to online learning and further training opportunities for growth &nbsp;</li></ul>&nbsp;ABOUT YOU&nbsp;<ul><li>English knowledge (B2)</li><li>Prior hospitality experience (internship) in F&amp;B</li><li>Preferably has worked as Utility and/or understands the kitchen</li><li>Graduate of a culinary school or previous experience in a kitchen is a plus (but not mandatory)</li><li>Passion for cooking</li><li>Talkative, smiley, open-minded, passionate, and warm personality</li><li>Eager to learn</li><li>Able to deal with physical workload</li><li>Able to deal with a high level of stress</li></ul>

RIVER - Trainee Cook

Part of our Housekeeping team on our River vessels, the Trainee Stateroom Steward/ess will be learning more about the position and what it is like to work onboard one of our river ships. Training program can be completed in 2-5 weeks. Upon completion, Viking will consider you for the position for which you were trained. The Trainee Stateroom Steward/ess reports to Functional Trainer. &nbsp;&nbsp;&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Learn how to clean rooms and public areas according to the company standards &nbsp;</li><li>Learn how to work in a laundry according to the company standards &nbsp;</li><li>Attend practical and theoretical assignments&nbsp;</li><li>Complete assignments online and in class &nbsp;</li></ul>&nbsp;WHY JOIN VIKING? &nbsp;&nbsp;Elevate Your Career &nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: &nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services &nbsp;</li><li>On-the-job coaching to help you advance rapidly  &nbsp;</li><li>A lifelong network of hospitality professionals from many different countries &nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships &nbsp;</li></ul> &nbsp;On board our ship &nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members &nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate). &nbsp;</li><li>Travel to/from the ship provided by Viking &nbsp;</li><li>Dedicated crew areas and activities &nbsp;</li><li>Sundeck area for crew use  &nbsp;</li><li>Employee benefits &nbsp;</li><li>Paid vacation &nbsp;</li><li>Referral program &nbsp;</li><li>Loyalty bonuses &nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality &nbsp;</li></ul>&nbsp;ABOUT YOU&nbsp;<ul><li>English knowledge (B1)&nbsp;</li><li>Prior hospitality experience (internship) in Housekeeping&nbsp;</li><li>Smiley, open-minded, passionate, and warm personality&nbsp;</li><li>Eager to learn&nbsp;</li><li>Able to deal with physical workload&nbsp;</li><li>Able to deal with a high level of stress&nbsp;</li></ul>&nbsp;

RIVER - Trainee Stateroom Steward/ess

PURPOSE OF POSITION<ul><li>The Waiter&nbsp;ensures efficient&nbsp;food and beverage&nbsp;(F&amp;B)&nbsp;operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control &amp; organize room service orders and dispatch, when instructed.</li><li>Manage restaurant reservations and seating requirements, when instructed.</li><li>Conduct stock takes and inventory, according to company procedures, as required.</li><li>Learn and use appropriate food and wine terminology &amp; pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.</li><li>Have full knowledge of Vikings F&amp;B options &amp; ships activities; present F&amp;B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.</li><li>Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.</li><li>Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Keep &amp; store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure&nbsp;mise-en-place&nbsp;for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions&nbsp;and shipboard activities such as events, entertainment and programs.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with&nbsp;all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisor; assist in other departments and/or perform additional duties, as necessary.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Waiter or similar position, within a premium brand hospitality environment; must have solid F&amp;B and allergy knowledge</li><li>Must demonstrate the ability to work independently; shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an&nbsp;exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Waiter&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assistant Waiter, Café Attendant, Crew Mess Attendant, if applicableReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Sommelier, Head Waiter, Restaurant Supervisor&nbsp;APPLICATION AND JOB RELEVANT INFORMATIONOur roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines. DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

OCEAN - Waiter

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best, we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. &nbsp;PURPOSE OF POSITION<ul><li>The Stateroom Steward/ess provides Guests with a professional, personalized housekeeping service at all times. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the Guest staterooms while providing our Guests with outstanding customer service.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Twice daily cleaning of 15 – 20 staterooms, which includes making beds, vacuuming &amp; dusting, cleaning of stateroom verandas, bathrooms, toilets, windows &amp; mirrors, replenishing linens, towels and room amenities.</li><li>Be familiar with all aspects of the stateroom and prepared to assist and guide the Assistant Stateroom Steward.</li><li>Ensure the general maintenance of staterooms and report all deficiencies for repair and maintenance using the Shipboard Reporting Systems; replace Stateroom glassware &amp; coffee machines.</li><li>Ensure the confidentiality &amp; security of all Guest staterooms and be competent in handling Guests complaints.</li><li>Make ice deliveries and provide a laundry pick-up &amp; delivery and shoeshine service for Guests.</li><li>Correctly handle cleaning products, materials and housekeeping equipment, separate &amp; remove garbage and place it in designated containers; clean garbage as often as needed, ensuring that separation procedures and all Public Health Standards are maintained.</li><li>Participate in luggage duty on embarkation &amp; disembarkation day.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Housekeeping Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Manage the stateroom minibars during each cruise, as required by the Executive Housekeeper.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>Must have a minimum of two years’ experience as a Stateroom Steward/ess or similar position.</li><li>Previous experience working in an operation with high standards of Guest services and cleanliness, such as premium brand ships, as well as previous cruise industry experience is required.</li><li>Must have experience cleaning at least 15 – 20 rooms twice daily.</li><li>Must be able to do extensive walking and stand on your feet for long periods of time; must be able to physically handle 50+ lbs.</li><li>Must have solid English communication skills to communicate effectively with native English-speaking guests.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be able to deal with confidential information with competence and discretion.</li><li>Must be able to work with various chemicals, hazardous materials, and cleaning tools</li><li>Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Follow Standard Operating Procedures &amp; STAR Service Standards.</li><li>Ensure appropriate clothing and appearance according to Viking’s Image &amp; Uniform Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during his/her employment.</li></ul>

OCEAN - Stateroom Steward/ess

THE RECERTIFICATION PROGRAM: OCEAN TO RIVER<ul><li>In the&nbsp;program you will develop all skills, knowledge and experience needed to become a Second Officer at Viking on the Rhine, Danube or in France. The training will focus on:</li><li>Getting all theoretical knowledge to obtain a Captain&nbsp;license (incl. VHF)</li><li>Learning the necessary stretches of the Rhine river, with stretch exam preparation Amsterdam-Cologne</li><li>Operating and manoeuvring the Viking Longships in onboard and simulator&nbsp;training.</li><li>Sailing in a sailor position for the first approx. 7-9 months</li></ul>&nbsp;The program is managed by a designated trainer team. They visit the ships and check in with you and your Captain, help with exam organization and coordinate the theoretical training.&nbsp;The duration of the program is 12-18 months, and upon successful completion you will be offered a contract as Second Officer at Viking. All costs of the training and exams are covered by Viking. The program adheres to the EU regulations concerning inland navigation.&nbsp;This role will be located in the European Union.&nbsp;Please note that we can only accept candidates who are eligible to work in the European Union or are already in possession of a relevant work permit.&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Support the First Officer with ensuring the safety of the ship, crew, guests and the environment.</li><li>Actively train and learn to gain sailing skills,&nbsp;extend qualifications, attendance in the necessary exams.&nbsp;Participation in meetings and company relevant training</li><li>Lead sailors and trainees in compliance with company guidelines and regulations – overall responsible for the work carried out by Sailors.</li><li>Co-responsible for impeccable cleanliness, hygiene, and order onboard</li><li>When securing the ship, takes the lead for safe mooring and installation of the gangway</li><li>Ensuring that the sundeck complies with guests' expectations at all times</li><li>Checking the condition of mooring lines / wires daily</li><li>Ensuring that crew members are wearing the required personal protective equipment (PPE)</li></ul>&nbsp;YOUR RESPONSIBILITIESSecurity<ul><li>Report damage, issues, and concern immediately to the Captain</li><li>Be familiar with the security role and understand your duties</li><li>Responsible for the operational readiness of the rescue boat</li></ul>Travel operation<ul><li>Responsible for the external appearance of the ship</li></ul>Communication<ul><li>Exchange information with the parties involved (Captain, 1st Officer, Engineer)</li></ul>Special tasks<ul><li>Appropriate and professional securing of the ship</li><li>When passing low bridges on the sundeck pay attention to the guests and close off stairway access</li><li>Execution of all deck and outboard work</li><li>Luggage service according to assignment by the Captain / First Officer</li></ul>&nbsp;YOUR PROFILE<ul><li>At least 500 days sailing onboard an ocean vessel</li><li>Previous maneuvering experience (e.g. Ferries, Crew Transfer ships, High-speed crafts, Offshore (PSV, DSV; Cutters, Dredgers), Cruiseships or yachts</li><li>Previous experience in a 2nd Officer position or higher preferable</li><li>English language knowledge</li><li>German and/or French&nbsp;language knowledge</li><li>Eligible to work in EU or hold a valid work permit</li></ul>Personality<ul><li>Motivated and eager to learn</li><li>Polite and team player</li><li>Able to follow instructions and flexible</li><li>Shows ambition and initiative</li></ul>

RIVER - Recertification Program Ocean to River - Nautic - 2nd Officer in Training

Le second capitaine est le bras droit du capitaine. Il est chargé de la stabilité et de la sécurité du navire dans le respect de toutes les règlementations légales. Il s’assure que les passagers se sentent bien et occupe un rôle de modèle pour tout l’équipage.&nbsp;RESPONSABILITES&nbsp;Securité<ul><li>Responsabilité globale de la sécurité à bord</li><li>Respect des directives, instructions (manuel nautique) et règles en vigueur</li><li>Co-responsabilité de la propreté, de l’hygiène et de l’ordre irréprochables à bord</li><li>Test, utilisation et contrôle de tous les dispositifs de sécurité (extincteurs…)</li><li>Organisation et exécution des exercices de sécurité</li><li>Gestion et contrôle du livre de bord</li><li>Formation des nouveaux membres d’équipage dans leurs fonctions et dans le cadre de leur rôle de sécurité</li></ul>&nbsp;Navigation<ul><li>Respect des horaires et du planning pour éviter les incidents</li><li>Utilisation raisonnée de toutes les ressources énergétiques (lubrifiants…)</li><li>Direction professionnelle et sûre du navire</li></ul>&nbsp;Missions spécifiques<ul><li>Former les nouveaux membres d’équipage et veillez à ce que les standards de l’entreprise soient respectés</li><li>Former les nouveaux officiers</li><li>Organiser et effectuer régulièrement les inspections du navire</li><li>Participer aux réunions et formations pertinentes de l’entreprise</li><li>Maintenir un bon contact avec les autorités, ports…</li><li>Gérer le pont soleil en fonction des besoins de sécurité et des attentes des passagers</li><li>Vérifier l’état des lignes d’amarrage et des câbles sur une base hebdomadaire</li><li>S’assurer que les membres d’équipage portent un équipement de protection individuelle (gilet de sauvetage, chaussures de sécurité, casque…)</li><li>Attribution et contrôle des travaux concernant la partie nautique</li></ul>&nbsp;PROFIL RECHERCHE&nbsp;<ul><li>Au minimum deux ans d’expérience en tant que troisième capitaine</li><li>Intérêt pour la formation continue (par exemple, compétences linguistiques, extension du certificat)</li><li>Indépendant et flexible</li><li>Capacité de décision, prise d’initiatives, assertivité</li><li>Fort esprit d’équipe et leadership</li><li>Ambitieux et persévérant</li><li>Français et Anglais obligatoires, Allemand un atout</li></ul>&nbsp;Selon la zone géographique dans laquelle vous êtes autorisé à naviguer, vous devez remplir les conditions suivantes&nbsp;:&nbsp;Navigation sur le Rhin<ul><li>Licence pour le Rhin&nbsp;: km 1’000 – 500 (Amsterdam – Mainz)</li><li>Radar</li><li>VHF</li><li>Safety Expert (ASP)</li><li>Langues : Allemand et Anglais obligatoires, Hollandais et Français un atout</li></ul>&nbsp;Navigation sur La Seine, Le Rhône et La Garonne<ul><li>Longueur illimitée</li><li>Radar</li><li>VHF</li><li>Safety Expert (ASP)</li></ul>Langues : Français et Anglais obligatoires, Allemand un atout

RIVER - Nautic - Second Capitaine France

Le matelot est sous les ordres du capitaine ou de son représentant et assume un rôle particulier en cas d’urgence; port d’appareil respiratoire – utilisation du canot de sauvetage – colmatage des fuites.&nbsp;RESPONSABILITES&nbsp;Sécurité<ul><li>Respect des directives, instructions (manuel nautique) et règles en vigueur</li><li>Responsabilité conjointe pour une propreté, une hygiène et un ordre parfaits à bord</li><li>Contrôle d’endommagement et retour d’information immédiat au capitaine</li><li>Lire les tâches selon le plan de sécurité et se familiariser avec</li><li>Responsable de la disponibilité permanente du canot de sauvetage</li></ul>&nbsp;Navigation<ul><li>Responsable de l’aspect extérieur du bateau</li></ul>&nbsp;Communication<ul><li>Echange d’informations avec les postes concernés (capitaine, second capitaine, 3ème&nbsp;capitaine, mécaniciens)</li></ul>&nbsp;Missions spécifiques<ul><li>Amarrage professionnel approprié du bateau</li><li>Extraction fiable de la passerelle (uniquement sur instruction du capitaine de service)</li><li>Pendant la navigation de nuit, un matelot doit être présent et porter des vêtements de travail propres</li><li>Au niveau des écluses, appeler sur le pont pour l’amarrage du bateau</li><li>Lors du passage de ponts peu élevés, se tenir sur le pont soleil pour prendre garde aux passagers et bloquer l’accès aux escaliers</li><li>S’assurer que le pont soleil corresponde systématiquement aux attentes des passagers</li><li>Exécution de tous les travaux spécifiques sur le pont et à l’extérieur</li><li>Service de bagagerie après demande du capitaine / conducteur du bateau</li><li>Participation aux réunions et aux formations adéquates&nbsp;</li></ul>&nbsp;PROFIL RECHERCHE&nbsp;<ul><li>Formation de matelot dans la navigation fluviale (de préférence)</li><li>3 années d’expérience professionnelle (de préférence)</li><li>Langues&nbsp;: Français et bases en Anglais un atout</li><li>Indépendant et flexible</li><li>Capacité d’adaptation et sens de l’initiative</li><li>Fort esprit d’équipe</li><li>Motivé, ambitieux et persévérant</li></ul>&nbsp;Pour toute information complémentaire, merci de nous contacter à l'adresse suivante:&nbsp;nauticriverrecuiring@vikingcruises.com

RIVER - Nautic - Matelot France

Part of our nautical team on our River vessels, the First Officer ensures safe navigation in compliance with all the statutory regulations and makes sure that the guests feel comfortable. The First Officer reports to the Captain.&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Overall responsible for safety on board the ship including performing of safety drills and familiarization with safety procedures for the whole crew.</li><li>Captain’s representative onboard.</li><li>Navigating without supervision on assigned stretches in compliance with regulations, timetables and lock times to avoid incidents and delays.</li><li>Cost-conscious use of all energy resources (gas oil, lubricants, etc.)</li><li>Responsible for the administrative process and timely submission of all mandatory reports.</li><li>Provide training for candidates of internal training programs and other crew.</li><li>Check whether the necessary patents for the route are present onboard and if the nautical crew’s service book contains the necessary qualifications for the operating system according to regulations.</li><li>Participates in regular meetings and company-relevant trainings.</li></ul>&nbsp;&nbsp;WHY JOIN VIKING?&nbsp;&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Regular training and simulator assessments within working time</li><li>On-the-job coaching to help you advance rapidly</li><li>Unlimited contracts with a 4/4 or 4/2 system</li></ul>&nbsp;&nbsp;On board our ship&nbsp;<ul><li>Uniforms, laundry and unlimited Wi-Fi are free of charge for all crew members</li><li>Lodging and meals are provided to you by Viking onboard</li><li>Guaranteed single cabin</li><li>Travel to/from the ship reimbursement payment</li><li>Dedicated crew area</li><li>Sundeck area for crew use&nbsp;&nbsp;</li></ul>&nbsp;Employee benefits&nbsp;<ul><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Salary payments and social security benefits in accordance with Swiss conditions</li></ul>&nbsp;&nbsp;ABOUT YOU<ul><li>At least 2 years of work experience as a Second Officer</li><li>Interested in further education (certificate extension, language skills…)</li><li>Independent and flexible</li><li>Decisive and assertive</li><li>Strong team worker and able to motivate the crew</li><li>Shows ambition and initiative; perseverant</li></ul>&nbsp;Depending in which geographical area you are eligible to sail you need to fulfill the following obligatory requirements: Rhine – Elbe&nbsp;–&nbsp;Mosel&nbsp;<ul><li>Boatmaster License</li><li>Rhine patent until Mainz (km 1000 – 493)</li><li>VHF</li><li>Radar</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), Dutch and French as an asset</li></ul>&nbsp;Danube&nbsp;<ul><li>Boatmaster License</li><li>Danube patent from Sulina to Regensburg (km 0 – 2370)</li><li>VHF</li><li>Radar</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), Russian as an asset</li></ul>&nbsp;Rhine – Main – Danube&nbsp;<ul><li>Boatmaster License</li><li>Rhine patent until Mainz (km 1000 – 493)</li><li>Danube license&nbsp;</li><li>Radar</li><li>VHF</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), French and Russian as an asset</li></ul>&nbsp;France&nbsp;<ul><li>Longueur illimitée</li><li>Radar</li><li>VHF</li><li>Safety Expert (expert)</li><li>Languages: French and English (mandatory), German as an asset</li></ul> DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

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