river - housekeeper (supervisor)
Viking
Ελλάδα
Ελλάδα
On Site
Ναυτιλία
Fixed Term
Full Time
About the job
Part of our Housekeeping team on our River vessels, the Housekeeper provides guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service. The Housekeeper reports to Hotel Manager and Corporate Housekeeper.
WHAT YOU WILL DO ON BOARD
• Oversee the entire housekeeping operation onboard
• Monitor and ensure cleanliness of all areas, including staterooms and public areas
• Manage and motivate housekeeping crew, including training and performance reviews
• Responsible for cost control and adherence to budgets, including ordering and inventory management
• Ensure guest satisfaction by promptly addressing complaints and providing assistance when needed
• Assist with guest services and effectively deal with customers, including defusing anger and resolving conflicts.
WHY JOIN VIKING?
Elevate Your Career
Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:
• Paid training program in skills and approach to premium hospitality services
• On-the-job coaching to help you advance rapidly
• A lifelong network of hospitality professionals from many different countries
• Internal transfer opportunities to River, Ocean and Expedition ships
On board our ship
• Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members
• Travel to/from the ship provided by Viking
• Dedicated crew areas and activities
• Sundeck area for crew use
Employee benefits
• Paid vacation
• Referral program
• Loyalty bonuses
• No immediate tax deduction – potential for tax-free salary, depending on nationality
ABOUT YOU
• High School Diploma required, with a Hospitality degree preferred
• Minimum of 3 years experience in a similar position in an upscale cruise line or hotel
• Excellent English communication skills, service-oriented and guest focused with attention to detail
• Discreet, well-groomed, and maintains impeccable hygiene standards
• Flexible, stress-resistant, team player, committed and able to stand on feet for a long time.
On Site
Ναυτιλία
Fixed Term
Full Time
About the company
The world's leading exploration company
Our history
"We had a vision that travel could be more destination-focused and culturally enriching. We wanted to offer experiences designed for the thinking person."
Torstein Hagen, Chairman of Viking
Viking was founded in 1997 with the vision that travel could be more destination focused and culturally immersive.
The company expanded into the American market in 2000, establishing a sales and marketing office in Los Angeles, California. Since then, Viking has grown to a fleet of more than 90 vessels, offering river, ocean and expedition voyages on all seven continents. Viking provides destination-focused itineraries for curious travelers, with each journey including a shore excursion in every port and an onboard and onshore enrichment program that provides deep immersion in the destination through performances of music and art, cooking demonstrations, informative port talks and carefully selected guest lecturers.
With more than 450 awards to its name, Viking is a leader in the industry and was rated #1 for Rivers, #1 for Oceans (for ships sized 500 to 2,500 berths) and #1 for Expeditions by Condé Nast Traveler in the 2023 Readers’ Choice Awards. This is the first time a travel company has been voted #1 in all three categories simultaneously.