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As a Service Operations Engineer, you’ll be part of a dynamic, forward-thinking team based in Athens, contributing to global initiatives that impact millions of users across Europe. About Your Future Role This is a global role within the Nexi Group, operating remotely across virtual teams with hubs in Milan and Athens. As a Service Operations Engineer, you’ll be responsible for configuring and evolving middleware and application components, with a strong emphasis on process automation. You’ll also provide technical guidance to developers, testers, and business analysts.Your key responsibilities in this role will be:<ul><li>Evaluate change and project initiatives, ensuring alignment with non-functional requirements</li><li>Participate in release management and production committee reviews; support deployment phases</li><li>Lead incident management and initiate escalation procedures when needed</li><li>Plan and size IT resources to meet future business volume demands</li><li>Monitor system availability and review SLA performance</li><li>Manage handover from project development to live service operations</li><li>Identify and resolve performance bottlenecks and technical issues proactively &nbsp;</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>Bachelor’s degree in Computer Science or related field</li><li>3+ years of experience in application engineering, system administration, or similar roles</li><li>Proficiency in Linux/Unix Shell, Apache, JBoss, Tomcat, and relational databases (Oracle/MySQL)</li><li>Programming experience in Python, Java, C/C++, Ruby, or JavaScript</li><li>Familiarity with distributed platforms (Kafka, Redis) and resource management frameworks</li><li>Strong analytical mindset with a proactive approach to problem-solving</li></ul> Bonus Skills:&nbsp;<ul><li>Proven success in technical engineering roles</li><li>Experience with asynchronous collaboration and documentation best practices</li><li>Ability to write clean, maintainable code beyond basic scripting</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li></ul>

IT Service Operations Engineer

As a IT Business Analyst (Systems Requirement Analyst, you’ll join a collaborative and forward-thinking team based in KRIONERI-ATHENS . Together, we will work on the Optimus project to bring the debit card functionality into production on our new issuing system, Powercard, and to complete the analysis of the credit and prepaid card functionality according to the project plan, in order to achieve the strategic business objectives of Powercard. Additionally, we &nbsp;will support Powercard &nbsp;BAU activities for live PWC customers. About Your Future Role In this position, you will:<ul><li>Conducting business processes analysis, review and mapping of both As-Is &amp; To-Be, and preparing specific proposals for modified or replacement systems</li><li>Translating business needs into functional and non-functional requirements for the IT organization, and manages changes to such requirements</li><li>Facilitating sessions with various stakeholders to gather information in order to identify and understand business needs</li><li>Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis&nbsp;</li><li>Developing and document requirements specifications according to standard templates, using natural language&nbsp;</li><li>Participating in review of technical and other project documentation</li><li>Understanding software development lifecycle</li><li>Providing progress reports to the BA Manager or Lead BA.</li><li>Planning and working flexibly to deadlines</li><li>Working closely with technical, business, project managers and test analysts</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>At least 4-6 years of practical related experience in Business Analysis within the Banking industry&nbsp;</li><li>Bachelor’s Degree (a master’s Degree will be considered an advantage) on any of the following subjects: Computer science/information technology, information management systems, business information systems, electrical/electronic engineering, mathematics or science</li><li>ECBA™ certification would be considered as advantage&nbsp;</li><li>Practical experience in business analysis and specifications for new or modified systems&nbsp;</li><li>Knowledge of the Card industry (Issuing, acquiring, POS, payment schemes)&nbsp;</li><li>Advanced skills in Microsoft Office Suite and Microsoft Project</li><li>Excellent command of English language</li></ul> Bonus Skills:&nbsp;<ul><li>Working independently and communicates effectively with senior leadership, vendors or external customers to facilitate a common understanding of requirements using strong verbal communication techniques.&nbsp;Utilizes excellent negotiation skills to reach consensus when needed</li><li>Working effectively with others in a team environment while enhancing a positive atmosphere&nbsp;</li><li>Strong ability to problem solving and decision making skills. Customer oriented perception interpret a business need and evaluate all options to identify potential solutions</li><li>Excellent communication, problem solving and decision making skills.&nbsp;Customer oriented perception</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li></ul>

Business Analyst

As a Technical Analyst, you’ll join a collaborative and forward-thinking team based in Athens. Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping ourfuture. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.If you join us in the role of Technical Analyst, this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package</li><li>Transportation buses</li><li>Hybrid way of working</li><li>Medical Plan (Life &amp; Health insurance)</li><li>Annual Check Up</li><li>Direct Medical Assistance</li><li>Tech Equipment needed for the role</li><li>Join an international team</li><li>Grow and develop</li></ul> About Your Future Role Before you start working in our Greece Issuing department, you will go through well-structured education that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece, and you will be part of a team of Application Developers &amp; Technical Analysts that counts more than 30 members.Your key responsibilities in this role will be:<ul><li>Writing code, programing, testing, and analyzing new application software</li><li>Consulting Business Analysts to determine software or system functional specifications</li><li>Designing and developing applications, based on user defined requirements</li><li>Working complex projects with moderate to high breadth of responsibility</li><li>Ability to participate in standby/on-call support rotation to support production environment</li><li>Performing additional role job duties as required</li></ul>&nbsp;&nbsp;What Makes You a Great FitAs you read about the role, are you eager to learn more? If so, review the qualifications that fit you for theposition. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>Bachelor's / Master's degree in Computer Science, Information Technology, or a related field</li><li>Excellent command of Greek and English language</li><li>Proficiency in Oracle PL/SQL (4+ years). Knowledge of T-SQL, MySQL, or PostgreSQL is also acceptable</li><li>Experience as a Technical Analyst, with the ability to analyze and interpret technical requirements and translate them into actionable tasks (3+ years)</li></ul> Bonus Skills:&nbsp;<ul><li>Strong experience with Java and JavaScript</li><li>Solid understanding and experience with Unix commands</li><li>Expertise in Angular for building dynamic web applications&nbsp;</li><li>API/Web Services: Comprehensive knowledge of API development and web services</li><li>Proficiency in Oracle Pro*C for embedded SQL programming</li><li>Experience with Jasper Reports for generating reports</li><li>Business knowledge of the Banking industry, with a focus on digital payments</li></ul>&nbsp;Even if you don’t check every box, your unique potential and willingness to learn could set you apart.Additional skills and experience that would make you stand out:<ul><li>Strong problem-solving abilities and analytical skills</li><li>Excellent communication and teamwork skills</li><li>Ability to drive calls and lead discussions effectively</li><li>Capability to undertake tasks from beginning to end, ensuring successful completion</li><li>Ability to work under tight deadlines</li><li>Ability to work in a multiethnic environment and communicate effectively</li><li>Excellent command of Greek and English languages, with strong written communication skills</li><li>Attention to detail and a commitment to delivering high-quality work</li></ul>

Technical Analyst

As an Application Developer, you’ll join a collaborative and forward-thinking team based in Athens Greece. Together, we work on Designing and developing computer systems or programs, based on user defined requirements. Supporting all phases of development, from technical analysis to coding, testing, and maintenance. About Your Future Role In this position, you will:<ul><li>Designing and developing computer systems or programs, based on user defined requirements</li><li>Supporting all phases of development, from technical analysis to coding, testing, and maintenance</li><li>Writing code, programing, testing, and analyzing new application software</li><li>Working on moderately complex projects with moderate to high breadth of responsibility</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:<ul><li>Co-operative spirit</li><li>Accountability</li><li>Energetic &amp; innovative spirit</li></ul>Essential Qualifications:&nbsp;<ul><li>0-2 years of previous IT development experience in C# .NET developing services and APIs with .Net Framework, .Net Core, ASP.Net</li><li>Bachelor’s Degree/Certifications at Engineering &amp; Technology and/or Certifications or equivalent working experience. A Master’s Degree in a related field will be considered an advantage</li><li>Basic knowledge of Javascript, HTML, CSS, Bootstrap</li><li>Excellent command of the Greek and English language</li></ul>Bonus Skills:&nbsp;<ul><li>Working effectively with others within a team environment while enhancing a positive atmosphere</li><li>Ability to work independently on assigned tasks</li><li>Ability to consult with other users on complex system specifications</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable.&nbsp;Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>

Application Developer

As a Senior Application Developer, you’ll join a collaborative and forward-thinking team based in Athens Greece. Together, we work on Designing and developing computer systems or programs, based on user defined requirements. Supporting all phases of development, from technical analysis to coding, testing, and maintenance. About Your Future Role In this position, you will:<ul><li>Designing and developing computer systems or programs, based on user defined requirements</li><li>Supporting all phases of development, from technical analysis to coding, testing, and maintenance</li><li>Writing code, programing, testing, and analyzing new application software</li><li>Working on moderately complex projects with moderate to high breadth of responsibility</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:<ul><li>Co-operative spirit</li><li>Accountability</li><li>Energetic &amp; innovative spirit</li></ul>Essential Qualifications:&nbsp;<ul><li>At least 5 years of previous IT development experience in C# .NET developing services and APIs with .Net Framework, .Net Core, ASP.Net</li><li>At least 5 years of previous experience in relational databases (preferably SQL Server and T/SQL)</li><li>Bachelor’s Degree/Certifications at Engineering &amp; Technology and/or Certifications or equivalent working experience. A Master’s Degree in a related field will be considered an advantage</li><li>Experience in developing Windows Services, Web Services (WCF, REST,SOAP)</li><li>Experience in ORM tools (Dapper and/or Entity Framework)</li><li>Basic knowledge of Javascript, HTML, CSS, Bootstrap</li><li>Platform knowledge on Windows Server, IIS, SQL Server</li><li>Familiarity with SOLID principles, software design patterns and SDLC processes will be appreciated</li><li>Knowledge in Docker, Kubernetes, DevOps, CI/CD, AngularJS, Angular, Blazor, React or other SPA frameworks, Typescript, Java, Bootstrap, Material Design will be considered an asset</li><li>Business knowledge of banking sector will be considered an asset</li><li>Excellent command of the Greek and English language</li></ul>Bonus Skills:&nbsp;<ul><li>Working effectively with others within a team environment while enhancing a positive atmosphere</li><li>Very good understanding of internal business processes and functions</li><li>Ability to work independently on assigned tasks</li><li>Proven ability to consult with other users on complex system specifications</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable.&nbsp;Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>

Senior Application Developer

For our operations in Greece, we are currently looking for a Contact Center Officer – Disputes &amp; Fraud Officer&nbsp;with experience in the Card Payments industry to join our Customer Operations department. About Your Future Role Your key responsibilities in this role will be:&nbsp;<ul><li>Identify fraudulent transactions and take appropriate actions.&nbsp;</li><li>Contact affiliated Establishments via phone or email to verify the authenticity of transactions made.&nbsp;</li><li>Work closely and cooperate with Fraud Manager for mitigating fraud happened in affiliated establishments of Nexi GR.</li><li>Screen suspicious transactions accurately and in a timely manner using the fraud systems, tools and reports&nbsp;</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference.&nbsp;Essential Qualifications:&nbsp;<ul><li>High School Diploma or IEK (Higher/Higher Education degree desirable)</li><li>Team player with strong interpersonal and communication skills including the ability to interact with clients&nbsp;</li><li>Data driven thinking along with strong critical, analytical and investigation skills&nbsp;</li><li>Discretion in dealing with confidential information&nbsp;</li><li>Good command of the English language &amp; Experience with MS office</li><li>Availability to work on&nbsp;24/7/365 schedule, based on&nbsp;pre-arranged shifts.&nbsp;</li><li>Ability to act proactively, take initiatives and pay attention to detail&nbsp;</li><li>Previous work experience as a Fraud Analyst will be considered a plus&nbsp;</li></ul>Other skills<ul><li>Strong communication and interpersonal skills, ability to coordinate various stakeholders and work within teams&nbsp;</li><li>Very good verbal and written communication skills to discuss, investigate and understanding of statements and reports&nbsp;</li><li>Able to prioritize and work simultaneously on multiple projects&nbsp;</li><li>Results oriented, problem solver able to work under pressure and deliver within set deadlines</li></ul> Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Medical Plan including&nbsp;Life &amp; Health Insurance, Annual Check Up&nbsp;&amp;&nbsp;Direct Medical Assistance programme</li><li>Ticket Restaurant Vouchers&nbsp;</li><li>Hybrid&nbsp;working model</li><li>Company Blood Bank</li></ul>

Contact Center Officer – Disputes & Fraud

The Front Office Support Officer provides operational and support services at the University’s front office. The role ensures the smooth operation of reception systems, the efficient service of students, staff and visitors, and the observance of organisational, safety and quality procedures within the reception area.Key Duties &amp; Responsibilities<ul><li>Cooperates closely with the Campus and UNIC Health Director to continuously improve front office services and procedures.</li><li>Manages the telephone switchboard, voicemail and email, responding promptly and providing accurate information.</li><li>Operates meeting room booking software, as well as other reception-related information systems.</li><li>Provides first-level technical support for front office equipment (printers, scanners, access control systems, information screens).</li><li>Welcomes and registers visitors in the access systems, directing them safely to the appropriate university premises.</li><li>Keeps up to date with the Daily Agenda of events and guides students and visitors accordingly.</li><li>Receives, records and distributes incoming mail, parcels and courier deliveries, and prepares outgoing mail/shipments through the relevant platforms.</li><li>Ensures that the reception area is clean, orderly, adequately supplied and compliant with health and safety standards.</li><li>Supports the distribution and monitoring of access cards, keys and entry permits in cooperation with the Facilities Division.</li><li>Handles student/staff requests or problems and refers them to the appropriate departments.</li><li>Collaborates with other divisions (Facilities, IT, Administrative Services) to ensure the smooth functioning of first-line services.</li><li>Performs various duties as assigned by the Campus and UNIC Health Director.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s Degree or Diploma in a relevant field</li><li>Previous experience in reception services, customer service or front-office operations.</li><li>Good knowledge of telephony systems, visitor management tools and basic office equipment.</li><li>Very good command of Greek and English language.</li><li>Strong communication, organisational and teamwork skills, with emphasis on professionalism and service.</li></ul>

Front Office Support Officer

Responsibilities:<ul><li>Checks the daily noon reports and evaluates the fleet performance.</li><li>Issues speed and consumption results and communicates them to other departments.</li><li>Analyses the voyage data and informs the department’s Manager against defined performance criteria.</li><li>Monitors and files all performance data.</li><li>Follows up on the performance and voyage KPIs.</li><li>Prepares reports, as requested.</li></ul>Qualifications / Experience:<ul><li>University degree in Naval Architecture, Mechanical Engineering or any relevant field.</li><li>Minimum 5 years of previous experience in a relevant position at a shipping company.</li><li>Ability to work under pressure.</li><li>Attention to detail.</li><li>Fluency in English.</li></ul>

Performance Engineer

Responsibilities:<ul><li>Organizes and coordinates the repairs / installations of parts and equipment for the communication and navigation electronic equipment onboard the vessels.</li><li>Compares all malfunctions, repairs and evaluations and proposes suitable, economic and efficient troubleshooting solutions.</li><li>Organizes and monitors the maintenance, servicing and proper operating condition onboard of the Navigation and Communication Electronic Equipment.</li><li>Arranges all Radio/VDR annual surveys.</li><li>Cooperates with MSQ, purchasing, technical and accounting staff regarding Radio/Nav issues, requisitions and payments.</li><li>Provides equipment and service support for the navigation products to the vessels and superintendent engineers.</li><li>Communicates with important suppliers and tracks the respective contracts.</li><li>Checks incoming requisitions for spares, related to navigation communication electronic equipment, in cooperation with the purchasing department and ensures for prompt delivery onboard.</li></ul>Qualifications / Experience:<ul><li>Bachelor’s degree on Electronics or Electrical Engineering.</li><li>Minimum 5 years of relevant experience in a shipping company.</li><li>Master’s degree and experience as Repair and Installation Technician or Radio Surveyor will be considered an asset.</li><li>Knowledge of Marine Communication Systems.</li><li>Fluency in English.</li><li>Compute Literate.</li><li>Excellent communication &amp; organization skills.</li></ul>

Radio Navigation Electronic Engineer

Responsibilities:<ul><li>Administers / monitors Navision ERP.</li><li>Administers Microsoft Software (Active Directory, Exchange Server and SQL).</li><li>Prepares costing proposals in relation to changes in services and/or technical configuration changes in equipment.</li><li>Troubleshoots system and network problems, diagnosing and solving hardware or software faults.</li><li>Assists office personnel to resolve daily issues, as required.</li><li>Supports software development.</li></ul>Qualifications / Experience:<ul><li>Bachelor’s degree or diploma in the fields of Computer Engineering, Information Technology or Telecommunications.</li><li>Master’s degree in a relevant discipline will be an asset.</li><li>Minimum 3 years of experience on an IT-related job in the shipping industry.</li><li>Knowledge of Hyper-V, mobile communications, Microsoft software and data processing.</li><li>Familiarity with Navision software will be considered an asset.</li><li>Fluency in English.</li><li>Excellent communication skills.</li></ul>

IT Officer

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Nexi Greece

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Nexi Greece

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Nexi Greece

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Nexi Greece

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Nexi Greece

front office support officer

University of Nicosia

performance engineer

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radio navigation electronic engineer

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