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Site Reliability Engineer (SRE) for Integrated Order Management (IOM) is responsible for maintaining and improving the reliability, availability, performance, and scalability of the IOM platform and provided services. This includes designing, implementing, and maintaining the infrastructure, tools, and processes necessary to support the platform operations. The SRE will work closely with development and operation teams, from the core IOM platform based on SAP S/4 Order To Cash (OTC, former SD) as well as cross-platform ones, covering various sales order entry channels and integrations, to ensure that the platform is scalable, secure, and highly available. SRE will also be responsible for monitoring the platform, identifying and resolving complex issues, and implementing improvements to prevent future incidents. The SRE will be expected to have a strong understanding of the SAP S/4 OTC configuration and systems operations, experienced with highly-integrated order management landscapes, DevOps practices, and cloud infrastructure with a focus on automating operations and resolving complex technical challenges.YOUR KEY RESPONSIBILITIES:• Availability &amp; Performance Monitoring:o Monitor product systems health, availability, and performance to ensure services meet defined service-level objectives (SLOs) and service-level agreements (SLAs).Work on system reliability engineering by designing and implementing system that is resilient, fault-tolerant, and capable of withstanding both expected and unexpected failures.o Proactively identify, troubleshoot, and resolve issues affecting the stability of the platform and its integrations.o Implement and maintain monitoring and alerting systems to provide visibility on performance, application health, and user experience.o Leverage observability tools (e.g., Azure Monitor, Application Insights, Power Platform Monitor, Dynatrace) to enhance real-time visibility.• Problem Management &amp; Root Cause Analysis:o Lead troubleshooting efforts for complex issues (problems), diagnose root causes, and drive improvements to prevent recurrence in collaboration with Development teams and Product Mgr. partners. Ensure proactive management of alerts and participation in crisis management teams as requiredo Perform root cause analyses with the relevant Development &amp; Operations teams to identify and resolve recurring issues, documenting findings, and driving systemic changes to prevent future failures. Lead post-incident reviews to document learnings and work with teams to implement long-term fixes.• Automation &amp; Continuous Improvement:o Implement processes and practices that continuously improve the reliability, performance, and scalability of the system.o Develop &amp; maintain automations for repetitive tasks to increase efficiency, reduce manual effort, and improve response times.o Collaborate with DevOps teams ensuring that releases follow testing and quality assurance standards.o Ensure the platform can scale efficiently, meet growing user demand, and plan for future capacity needs.• Collaboration &amp; Cross-Functional Coordination:o Collaborate with product development teams, cloud operations, integration, and other platform teams to define reliability requirements and prioritize improvement initiatives.o Partner with the security team to implement best practices and maintain compliance within the environment.o Provide training and support to team members and users on incident response protocols, monitoring tools, and troubleshooting techniques.o Share insights and best practices with other SREs to foster knowledge sharing and improve reliability across the organization.Work with SRE Manager and other Platform SREs, SIAM (Service &amp; Integration Management) team, and the SRE Community of Practice to leverage synergies and share best practices to ensure Operational Excellence.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.• 5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• 3+ years of experience with SAP S/4 OTC/SD and D365 CRM, and order management interfaces within B2B or B2C preferably in the FMCG industry, including understanding its architecture, configuration, and integrations.• Hands-on experience with systems monitoring, alerting, and observability tools, especially within the Microsoft ecosystem (e.g., xx-xx-xx).• Strong knowledge of cloud infrastructure, data structures and algorithms• Experience with SAP TMS, Azure DevOps CD/CI Pipelines (ALM)• Excellent troubleshooting and problem-solving skills, with a focus on improving long-term reliability and efficiency.• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Fluent in written and verbal English• Detail-oriented and capable of managing multiple priorities in a fast-paced environment.• English proficiency

Site Reliability Engineer - Integrated Order Management

As an RTE (Release Train Engineer) you will enable efficient and successful execution of large-scale initiatives, fostering a culture of continuous improvement, and ensuring alignment with organizational goals.YOUR NEW KEY RESPONSIBILITIES:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Delivery Management: Coordinate multiple cross-platform topics and teams, prioritize Agile Release Trains (ARTs) activities, and ensure alignment with organizational goals. Use metrics to evaluate performance and improve ways of working. Ensure PI objectives and outcomes are achieved. Facilitate execution and delivery across teams.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Financial Management: Manage ART-level financials, ensuring cost-effective delivery.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Servant-Leadership: Foster a culture of collaboration, trust, and empowerment within the ART.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Agile Values and Principles: Promote and apply Agile values and principles at the program level, coaching and mentoring of team players.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;SAFe Framework: Facilitate PI Planning and other ART events, manage risks and dependencies, and drive continuous improvement within the ART. Identify blockers and remove impediments,•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stakeholder Management: Maintain productive relationships with business stakeholders, Team Product Managers, Scrum Masters, and Development teams.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Vendor managementARE THESE YOUR SECRET INGREDIENTS?•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5+ years of experience of leading cross functional agile teams and complex software deliverables as a Scrum master, RTE or project manager•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5+ years experience in delivering technology solutions for consumer and/or customer facing solutions using an interoperable ecosystem based on SOA - SAP Commerce Cloud, SAP S/4, D365, Mirakl, big data, preferably in large scale, multinational enterprise.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Business acumen in FMCG industry and proficiency in the e-Commerce/Marketplace/Martech areas:&nbsp;&nbsp;B2B, B2B2C, D2C•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deep understanding of Agile, Scrum, and SAFe Frameworks, values and principles, and proven track record of implementation and practical application to manage large scale cross-functional software delivery.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Program and Release Management, process and system change management skills.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Teaching, Coaching, and Mentoring skills, people and process-oriented mindset•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conflict Management and mediation skills, clear communication•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency with Agile delivery management tools and techniques (e.g. Azure DevOps), preferably at scale in multinational environment•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preferred certification in SAFe Release Train Engineering

Release Train Engineer - Digital Commerce

We are seeking an ABAP Full Stack Developers (Fiori) to join our team. The successful candidate will be responsible for designing and developing ABAP-based solutions that align with our organization's needs. ABAP Full Stack Developers (Fiori) will collaborate closely with cross-functional teams, including SAP functional consultants, project managers, and enterprise architects, to ensure that the solutions meet business requirements and are scalable, secure, efficient, and reliable. YOUR KEY RESPONSIBILITIES: • Technical Development:o Develop, modify, and enhance custom SAP applications using ABAP programming language, including reports, interfaces, conversions, enhancements, and forms (RICEF).o Write efficient, well-documented, and maintainable code that meets organizational and SAP best practices.o Collaborate with functional consultants and business stakeholders to translate business requirements into technical specifications and implement solutions that integrate seamlessly with existing SAP modules.• Problem Solving and Debugging:o Identify, analyze, and resolve technical issues within SAP systems, including debugging existing programs and performing root cause analysis for system errors or inefficiencies.o Provide timely and effective support to resolve user-reported issues and implement enhancements as needed.• Documentation and Testing:o Create and maintain technical documentation for all developments, ensuring that coding standards, naming conventions, and documentation practices are consistently followed.o Participate in and support unit testing, integration testing, and user acceptance testing (UAT) to ensure that developments meet the specified requirements and are free from defects.• Collaboration and Communication:o Work closely with cross-functional teams, including business analysts, project managers, and other IT professionals, to deliver projects on time and within scope.o Effectively communicate technical concepts and solutions to non-technical stakeholders, ensuring alignment with business objectives.• Continuous Improvement:o Stay updated with the latest SAP technologies, tools, and methodologies, including S/4HANA, ABAP on HANA, and SAP Fiori.o Proactively suggest and implement improvements to existing SAP solutions to enhance performance, scalability, and user experience.• Project Management Support:o Contribute to project planning activities by providing accurate estimates of development efforts and timelines.o Assist in the preparation of project documentation, such as technical specifications, project plans, and progress reports.ARE THESE YOUR SECRET INGREDIENTS? • University Degree in IT.• 3+ years of IT Experience in the development of customer systems across multiple technological domains.• Proven knowledge in writing, debugging, and optimizing ABAP code• Excellent knowledge in forms (adobe forms, smart forms, sap script)• Excellent knowledge in ABAP workbench tools, workflows, OO-ABAP• Very good knowledge in Webservices (SOAP and REST)• Proven knowledge in SAP Fiori/UI5(CDS, JavaScript, AMDP, WebIDE, SAP BTP, BAS)• Excellent knowledge of functional SAP modules (e.g. SD/MM/HR/FI/CO) is a plus.• Very good knowledge in developing ODATA• Very good knowledge with SAP Change and Release Management (ChaRM) functionality is a plus• Experience with ABAP Test Cockpit (ATC) is a plus.• Experience/knowledge of agile frameworks such as SAFe, Scrum is beneficial• Experience with work management tools such as Azure DevOps, Jira, SNOW is a plus• Strong quality-based ethic including deployment practices.• Ability to analyze and critically assess problems.• Ability to see the big picture as well as paying attention to the smallest detail.• Proven ability to work in a multi-cultural environment• Excellent problem solving and analytical skills• Desired experience of IT services in complex multinational environments• Holder of relevant certifications for Fiori, BTP, ABAP on Cloud, is a plus• Good understanding of mission critical architectures, business continuity and disaster recovery planning, implementation and testing• Experience in migrating large size systems to cloud [e.g. CRM, ERP, BW]• Experience in working with multinational distributed virtual teams is considered benefit• Experience in Azure Cloud is a major advantage• Excellent spoken and written English• Communication, organizational and analytical skills

ABAP Full Stack Developers (Fiori)

A&nbsp;Product Functional Lead, IOM within Digital &amp; Technology Platforms Services (DTPS), acts as the key player in analyzing the business requirement, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver an E2E product that meets business expectations. He/She ensures long-term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards. YOUR NEW KEY RESPONSIBILITIES: <ul><li>Collaborate with business and analyses requirements. Turn them into functional/technical specifications, including effort estimation.</li><li>Contribute to the product lifecycle together with the product manager from an E2E perspective from conception to retirement (Business, information, data, systems, financials, delivery &amp; maintenance).</li><li>Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).</li><li>Support development team in understanding the complexity and the sequences of the backlog items.</li><li>Create a great working environment through a positive mind-set and can-do attitude in the project team.</li><li>Together with the product manager as well as the solution/platform architects and other stakeholders collaborate cross-functionally and validate process compliance of new requirements, provide solutions while targeting simplification and standardization.</li><li>Support product manager in driving backlog prioritization and help sprint objective definition.</li><li>Configure &amp; customize the Product in alignment with Developers/Architects.</li><li>Support proactively the product team to improve the state of the product based on new capabilities, innovations, usability &amp; performance to ensure best-in-class product delivery.</li><li>Support the functional specification of user stories.</li><li>Work with Architect(s) to validate sizing &amp; estimates with the dev team to ensure accurate sprint planning (on-scope/on-time/on-budget).</li><li>Oversee the configuration &amp; customization work of the Product in alignment with Developers/Architects.</li><li>Support proactively the product team to improve the state of the product based on new capabilities, innovations, usability &amp; performance to ensure best-in-class product delivery.</li><li>&nbsp;Collaborate with business, as well as with external vendors and stakeholders for necessary deliverables.</li></ul> ARE THESE YOUR SECRET INGREDIENTS? <ul><li>5+ years’ experience with SAP ERP SD, SAP S/4HANA SD, Promo management and Integrations with other ordering channels, including business understanding of E2E Order to Cash processing.</li><li>Hands-on design, configuration, testing and go-live experience with Order management including different checks (promo, ATP, credit, etc.) and integrations with different order channels (i.e. CRM, Customer portal, D365)</li><li>&nbsp;Technical background on how various components are working together (e.g. API connectivity, middleware, etc.);</li><li>Awareness of various project management practices (waterfall, agile, hybrid) with working experience with Scaled Agile or similar frameworks being an advantage.</li><li>FMCG Commercial business process awareness will be considered as an advantage.</li><li>Proven ability to work in a multi-cultural environment.</li><li>Strong communication and influencing skills.</li><li>&nbsp;English proficiency</li></ul>

Product Configuration Lead - Integrated Order Management

As a Tech Lead – SAP Commerce Cloud, oversees all development activities within the product lifecycle, providing technical leadership and mentorship to other developers. Responsible for designing and implementing high-quality solutions aligned with SAP Commerce and Mirakl best practices, particularly for complex, cross-system requirements. Collaborates closely with the Solution Architect on performance improvement initiatives and the architecture of new functionalities. Works in partnership with the DevOps team, Product Manager, and Solution Manager to define business specifications, break them down into actionable backlog items, and estimate sequencing and effort through story points. Additionally, ensures the automation of all manual tasks related to code and data build/deployment processes, supporting continuous integration and continuous deployment (CI/CD) frameworks.YOUR KEY RESPONSIBILITIES:Lead and Inspire:• Demonstrate strong leadership for the Development Process• Leads the Internal and external developers towards synchronized and continiouse development and release processes• Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).• Support development team in understanding the complexity and the sequences of the backlog items• Create a great working environment through positive mind-set and can-do attitude in the project team• Contribute to establishing a performance and results-oriented culture• Demonstrate active learning consistently applied technical/functional competence• Proficiency in SCRUM/Agile project methodologiesCreate Partnership for Growth:• Work proactively with DevOps Team to maintain good relationship and full trust and support environment• Achieve sustainable results with development delivery quality from Vendors: Code Quality, min bugs, good documentation and smooth transition to support• Share/transfer knowledge/information/expertise across the team and 3rd party vendors to ensure team members and counterparts are strong experts with sufficient knowledge and understanding on the specific CCH Business Processes and solutions• Work closely with the Product Managers and Solution Architect to achieve full transparency on solutions complexity and sequence of Sprint delivery.Innovate for Growth:• Drive innovation and improvements for solutions, knowledge and ideas to improve the DevOps delivery process.• Aware of new technologies and solutions in DevOps &amp; Development methodologies• Contribute to continuous improvements in the solutions implementation approach• Use innovative approach when handling difficult tasks situations; positive can-do attitude• Be able to apply different development delivery approaches and management techniques (agile &amp; classical waterfall) ) where appropriate, efficient and as per stakeholder needs (e.g. Design Thinking, User Stories, SCRUM, Scaled Agile Framework etc.).Manage with Excellence:• Identify dependencies between initiatives within Commercial area.• Act as a Senior Developer in the most complex Development tasks and lead by example• Collect input and recomendation from vendors, in order to further improve the overal development delivery process towards continiouse delivery model• Identify risks (time risks, resource risks, interdependancies, etc.) and manage the risk mitigation actions in the area of responsibilityo Identify cross-program dependencies &amp; conflictso Agree action plans to capture opportunities and to remove conflicts and blockers.• Ensure compliance with ICF, ITGC and internal policiesDeliver Sustainability Growth:• Responsible to deliver the Sprints as per the DevOps process on time in scope.• Ensure that the Test Automation process is adjusted if required with the new changes• Contribute to the activation of successful support process• Responsible for Release &amp; Package scope alignment together with Product Manager, Product Owner and Solution Architect• Ensure and monitor development service performanceARE THESE YOUR SECRET INGREDIENTS?• University Degree in a relevant area• 7+ years of IT Experience in the development of customer systems across multiple technology domains.• At least 1 year of experience in leading development teams• Strong skill base in front and backend open web development technologies including:o Designing, building and testing Java applicationso Experience with SAP Commerce Cloud (SAP Hybris)o Experience in Spring framework, JSP, JSTL and other J2EE related technologieso (Optional) Experience in Integrations with eMarketplaces (i.e.: Mirakl)• Strong concepts &amp; knowledge of object-oriented programming, data structures, algorithms and design patterns are a must.• Strong quality-based ethic including testing and deployment practices.• Ability to analyze and critically assess problems.• Ability to see the big picture as well as giving attention to the smallest detail.• FMCG Commercial business process awareness will be considered as an advantage• Proven ability to work in a multi-cultural environment• Strong communication and influencing skills• English proficiency

Technical Lead - SAP Commerce Cloud

As a Digital Factory Engineer, you will serve as a dynamic catalyst in accelerating innovation and prototyping within the Digital Factory. This role is designed for enthusiastic individuals with foundational experience in areas such as Generative AI, AI, Coding (full stack), Data Science, or another Tech related field YOUR NEW KEY RESPONSIBILITIES: <ul><li>Actively applying IT knowledge to support innovative projects, contributing to efficient project goal attainment and driving the implementation of groundbreaking solutions in the Digital Commerce sector.</li><li>Work synergistically with varied stakeholders and continually expand technical acumen, enhancing the Digital Factory’s capability and fostering an environment of continuous improvement and learning.</li><li>Participate in developing and refining effective solutions, aligning with business objectives to deliver value-driven results, and ensuring the realization of strategic technology initiatives within the company.</li><li>Maintain project coherence, ensure seamless integration with organizational objectives, and embrace varied tasks with commitment and adaptability, unlocking new avenues of value in the Digital Commerce domain</li><li>Maintains abreast of tech trends and adapts, aligning contributions to organizational strategies.</li><li>Collaborates and conveys organizational strategies effectively, translating them into actionable insights.</li><li>Participates actively in teams, contributing to the development of product &amp; platform roadmaps in alignment with organizational goals.</li><li>Engages with vendors and customers, aligning insights and actions with organizational and customer needs</li><li>Actively explores and assimilates new technologies and methodologies that align with strategic objectives, contributing to disruptive value propositions.</li><li>Participates in the development and refinement of solutions, ensuring they align with business plans and enterprise roadmaps, while contributing insights and perspectives. ARE THESE YOUR SECRET INGREDIENTS? </li></ul><ul><li>Bachelor’s degree in computer science, Information Technology, or a related field.</li><li>At least 3-4 years of experience in IT, particularly in areas like 3-tier architecture, Generative AI, ML models – Computer Vision, Data Science/Analysis, or part of Startup.&nbsp; Experience in rapid prototyping is a plus.</li><li>Advanced proficiency in Python, medium proficiency in Frontend technologies such as React</li><li>Familiar with OOP, TDD, Design Patterns, MVC, MVVM, RestFUL API and modern UI-frameworks like React/Angular/Vue</li><li>Mobile App and computer vision is a plus</li><li>Certification in a recognized technical domain is beneficial but not mandatory.</li><li>Eagerness to learn new technologies and adapt to changes quickly. Ability to embrace and leverage new learning opportunities.</li><li>Effective interpersonal and communication skills. Ability to collaborate with different teams and contribute to a positive working environment.</li><li>Proficiency in English is essential.</li><li>Preferred But Not Required: Exposure to Agile and DevSecOps environments and familiarity with platform and product-oriented approaches.</li></ul>

Digital Factory Engineer

As&nbsp;Quality Control Analyst&nbsp;you will be responsible for ensuring software meets the highest quality standards by testing, and verifying that the product aligns with specified requirements. This role is critical in the IT landscape, ensuring software applications function reliably, deliver exceptional user experiences, and meet business goals.You will play a key role in the quality assurance process, collaborating closely with cross-functional teams, including developers, product owners, and scrum masters, to deliver high-performing and reliable software solutions. This position requires meticulous attention to detail, strong expertise in manual testing, and the ability to design and execute test plans across all stages of the software development lifecycle within an Agile environment.The ideal candidate will have a strong background in both manual and automated testing, with hands-on experience in crafting and maintaining test cases, identifying and tracking defects, and performing regression, integration, and user acceptance testing. Proficiency in automated testing tools, adherence to Agile methodologies, and a mindset geared toward continuous improvement and teamwork are essential for success in this role.YOUR NEW KEY RESPONSIBILITIES:<ul><li>Plan, design and implement test cases for new and existing software features based on the business requirements</li><li>Define test suites to enrich the Product test plan in incremental cycles.</li><li>Prepare and coordinate all related all test activities prior to test execution.</li><li>Execute the test cases to validate newly developed user stories.</li><li>Identify automation-candidate scenarios to increase the regression coverage.</li><li>Report defects, track their status, verify bug fixes, analyze new issues or regressions, and communicate them to the developers.</li><li>Bug lifecycle management (reporting, tracking, escalation, verification) by using Defect management tool (azureDevOps).</li><li>Contribute to update and maintain the documentation on testing practices, environments, and tools.</li><li>Plan, define, and execute comprehensive Integration, Smoke, and Regression Testing</li><li>Design User Acceptance Tests (UAT) to ensure product quality for end-users and provide necessary support to Key Users during the UAT phase</li><li>Document and report the test status and highlight any potential risks.</li><li>Ensure relevant acceptance criteria are defined for each new user story.</li><li>Work closely with the Test Lead to maintain up-to-date knowledge on quality processes and documentation.</li><li>Collaborate with cross-functional teams (developers, product owners, scrum masters) to ensure quality is embedded throughout the development lifecycle.</li><li>Maintain automated test scripts for web applications using Playwright with TypeScript.</li><li>Collaborate with developers,&nbsp;scrum masters, Test Lead and product managers to understand application requirements and define new test automation solutions.</li><li>Execute automated tests, analyze results, and report defects and issues.</li><li>Utilize "Azure Test Plan" for effective test management, including test suites and test cases creation, execution, peer-review and defect tracking.&nbsp;</li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree preferred.</li><li>3 years of hands-on experience as a Software Tester or in a similar role, working on high-availability web platforms.</li><li>Certification in ISTQB Foundation Level Agile Tester (CTFL-AT) is required.</li><li>Experience with MS D365 CRM is a must.</li><li>Experience with Promo Management applications like SAP TPM, Accenture CG Cloud TPM, Xtel</li><li>Strong knowledge of testing technologies, tools and techniques.</li><li>Proficiency with test management and experience with bug tracking tools.</li><li>Experience in working in Agile software development teams.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication skills and proven ability to work in a multicultural environment.</li><li>Self-critical mindset and strive for continuous improvement.</li><li>Advantage: experience and interest in automation, as you will have the opportunity to work closely with automation engineers and assist with automating test cases.</li></ul><ul><li>Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value</li><li>. Your role will involve optimizing platform efficiency, driving faster troubleshooting, and minimizing downtime to deliver superior business outcomes and customer experiences.</li></ul><ul><li>Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value</li><li>Your role will involve optimizing platform efficiency, driving faster troubleshooting, and minimizing downtime to deliver superior business outcomes and customer experiences.</li></ul>

Quality Control Analyst

As a Operations Engineer specializing in SAP BW, you will play a crucial role in ensuring the reliability, scalability, automation, and performance of our SAP BW system. You will collaborate closely with development and operations teams to enhance system reliability, optimize data processes, and develop automation solutions to streamline operations. Your role will focus on minimizing downtime, troubleshooting complex issues, and driving continuous improvements in SAP BW and related data platforms.YOUR KEY RESPONSIBILITIES:• Proactive Improvements: Proactively analyze incident patterns to provide diagnostic insights, helping to identify problems and driving their resolution in collaboration with product team. Increase data quality focusing on data quality monitoring and data reconciliation processes.• Complex Problem Troubleshooting: Lead troubleshooting efforts for complex issues in collaboration with L3 and L4 support partners, including proactive management of alerts and participation in crisis management teams as required, regardless of working hours. Collaborate with Level 2 and Level 3 support teams on Problem Management to resolve repetitive issues, ensuring minimal system disruptions.• Operational Excellence: Influence and collaborate with product teams to prioritize and swiftly implement user stories focused on operational improvements• Automation: Identify and implement automation opportunities to enhance operational efficiency in SAP BW data flows and reporting. Collaborate with Cybersecure team for improving security measures.• Observability Utilization: Use observability toolbox such as Dynatrace, ServiceNow, Azure Monitor, and AquaSec to identify and implement product improvements and automations aimed at enhancing incident resolution, product performance and availability, enhance system stability and proactively detect issues.• Collaboration: Collaborate with architects, DevOps, and L3 engineers to find solutions that improve product stability and reduce incidents with proactive, long-term approach. Work closely with architects, DevOps teams, and business stakeholders to optimize SAP BW operations and drive strategic improvements.• SRE Community Engagement: Work with Central SRE, SIAM manager, and the SRE Community of Practice to leverage synergies and share best practices. Stay up to date with the latest SAP BW technologies, methodologies, and industry best practices.ARE THESE YOUR SECRET INGREDIENTS?• University bachelor’s or master’s degree in Computer Science, Information Technology, Engineering, or related field• Proven experience in Site Reliability Engineering, DevOps, or similar role• 3+ years of professional experience in complex IT landscape• Strong expertise in SAP BW tools and technologies, including:o SAP BW ODS Objectso SAP BW Data Martso BEx Query Analyzer &amp; Designer.• Knowledge of SAP BI/BW/HANA and other SAP modules (SAP ECC, SAP CRM, etc.)• Experience with data warehousing and business intelligence methodologies• Hands-on experience in SAP BW data modeling, ETL processes, and performance tuning• Proven experience in building end-to-end solutions, from requirement gathering to deployment.• Familiarity with reusable components, workflows, and libraries.• Strong expertise in automation, monitoring, and performance tuning• Strong collaboration and communication skills, with the ability to work effectively across teams• Excellent problem-solving skills and the ability to work under pressure during incident resolution• Fluency in English (written and verbal)

Site Reliability Engineer - SAP BW

We are looking for a highly skilled Software Engineer specialized in Web Application development to join our team. The ideal candidate will be responsible for designing, developing, and maintaining our web applications. The candidate should have a strong background in web development, front-end and back-end technologies, and experience with modern web frameworks.YOUR KEY RESPONSIBILITIES:• Design, develop, and maintain web applications serving our IT products using modern web frameworks.• Collaborate with designers, product managers, and other engineers to ensure high-quality user experience and functionality.• Write clean, maintainable, and efficient code following architectural guidelines.• Optimize web applications for maximum speed and scalability based on the requirements to meet user expectations.• Troubleshoot and debug issues related to web applications.• Stay up to date with emerging trends and technologies in web development, especially in cloud ecosystems.• Collaborate with CCH architects across different IT (DTPS) teams and with cross-functional teams to ensure smooth DevOps operations in cross functional initiatives.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in computer science or related field.• Proficiency in English, excellent written and communication skills• 5+ years of experience in web development.• Strong knowledge of front-end technologies such as HTML, CSS, and JavaScript.• Experience with modern web frameworks such as React, Angular, or Vue.js.• Strong knowledge of back-end technologies such as .NET, GraphQL, REST APIs, Node.js, Python, or Ruby on Rails.• Experience with API integration and technologies such as RESTful APIs, Azure functions.• Experience with databases such as SQL Server, MySQL, PostgreSQL, or MongoDB.• Familiarity with version control systems such as Git.• Excellent problem-solving and troubleshooting skills.• Strong communication and collaboration skills.• Understanding of Agile methodology and SAFe Agile is appreciated• Azure certification, such as Azure Developer, is a plus.

Senior Web Application Developer - Full Stack

We are&nbsp;seeking&nbsp;a skilled and motivated&nbsp;Security&nbsp;Engineer with&nbsp;expertise&nbsp;in&nbsp;administering&nbsp;Email&nbsp;Antispam and&nbsp;EDR&nbsp;solutions&nbsp;to join our cybersecurity team. In this role, you will&nbsp;be responsible for&nbsp;designing, implementing, and managing our email security and endpoint protection solutions. Your knowledge of Proofpoint's antispam capabilities and Microsoft Defender's advanced endpoint protection features will be crucial in safeguarding our organization against email-borne threats and endpoint vulnerabilities.&nbsp;The position will&nbsp;report&nbsp;directly to the responsible Product manager for&nbsp;Endpoint&nbsp;Security.&nbsp; YOUR NEW KEY RESPONSIBILITIES:o&nbsp;&nbsp;Proofpoint Antispam Solution or other Email Antispam solutions:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design, deploy, and manage&nbsp;our company antispam&nbsp;solution to ensure effective filtering of inbound and outbound emails, blocking spam, phishing attempts, and malicious attachments.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure policies for content filtering, URL categorization, and email encryption.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Day to day configuration support and administration&nbsp;o&nbsp;&nbsp;&nbsp;Microsoft Defender for Endpoint&nbsp;or similar cloud EDR solution:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement and manage&nbsp;EDR&nbsp;to provide advanced protection against malware, ransomware, and other endpoint vulnerabilities.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Utilize threat intelligence and behavior-based analytics to detect and respond to security threats across endpoints.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Day to day configuration support and administration&nbsp;o&nbsp;&nbsp;&nbsp;Security Policy Development:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and enforce email security and endpoint protection policies aligned with industry best practices and organizational requirements.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure detection rules, custom policies, and security baselines for endpoints.&nbsp;o&nbsp;&nbsp;&nbsp;System Optimization and Performance:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Optimize&nbsp;Antispam&nbsp;and&nbsp;EDR&nbsp;configurations for&nbsp;accurate&nbsp;threat detection and minimal false positives.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor system performance and resource&nbsp;utilization&nbsp;to ensure&nbsp;optimal&nbsp;operations.&nbsp;o&nbsp;&nbsp;&nbsp;Vendor Liaison:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain relationships with Proofpoint and Microsoft representatives, staying updated about product updates, patches, and security enhancements.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide feedback to vendors&nbsp;regarding&nbsp;product features, functionality, and improvements.&nbsp;o&nbsp;&nbsp;&nbsp;Employee Training and Awareness:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct training sessions for employees on email security best practices, recognizing phishing attempts, and responding to endpoint security alerts.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Promote cybersecurity awareness campaigns to ensure proactive security practices.&nbsp;o&nbsp;&nbsp;&nbsp;Ability to work as on call:&nbsp;It will&nbsp;be required&nbsp;to&nbsp;participate&nbsp;to&nbsp;the&nbsp;team’s&nbsp;on call shift one week per month.&nbsp; ARE THESE YOUR SECRET INGREDIENTS?o&nbsp;&nbsp;&nbsp;Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).&nbsp;o&nbsp;&nbsp;&nbsp;5&nbsp;years of proven experience as an Engineer with&nbsp;expertise&nbsp;in&nbsp;Antispam&nbsp;and&nbsp;EDR solutions&nbsp;&nbsp;o&nbsp;&nbsp;&nbsp;Experience with Proofpoint or&nbsp;Microsoft Defender for Endpoint&nbsp;will be considered as a plus.&nbsp;o&nbsp;&nbsp;&nbsp;Experience with Privileged access management systems&nbsp;or network security tools&nbsp;will be considered as a plus.&nbsp;o&nbsp;&nbsp;&nbsp;Strong understanding of email security protocols, antispam mechanisms, and endpoint protection concepts.&nbsp;o&nbsp;&nbsp;&nbsp;Experience with email threat analysis, malware detection, and endpoint vulnerability assessment.&nbsp;o&nbsp;&nbsp;&nbsp;Familiarity with email authentication mechanisms (SPF, DKIM, DMARC) and endpoint detection and response (EDR) tools.&nbsp;o&nbsp;&nbsp;&nbsp;Excellent problem-solving skills and the ability to respond to security incidents promptly.&nbsp;o&nbsp;&nbsp;&nbsp;Strong communication&nbsp;skills to collaborate with technical and non-technical stakeholders.&nbsp; BENEFITS:&nbsp;o&nbsp;&nbsp;&nbsp;Competitive compensation and comprehensive benefits package.&nbsp;o&nbsp;&nbsp;&nbsp;Opportunity to work with&nbsp;cutting-edge&nbsp;email security and endpoint protection technologies.&nbsp;o&nbsp;&nbsp;&nbsp;Collaborative and innovative work environment.&nbsp;o&nbsp;&nbsp;&nbsp;Continuous learning and professional development opportunities.&nbsp;o&nbsp;&nbsp;&nbsp;Contribution to enhancing the organization's email and endpoint security posture.&nbsp;

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