quality control analyst

As Quality Control Analyst you will be responsible for ensuring software meets the highest quality standards by testing, and verifying that the product aligns with specified requirements. This role is critical in the IT landscape, ensuring software applications function reliably, deliver exceptional user experiences, and meet business goals.

You will play a key role in the quality assurance process, collaborating closely with cross-functional teams, including developers, product owners, and scrum masters, to deliver high-performing and reliable software solutions. This position requires meticulous attention to detail, strong expertise in manual testing, and the ability to design and execute test plans across all stages of the software development lifecycle within an Agile environment.

The ideal candidate will have a strong background in both manual and automated testing, with hands-on experience in crafting and maintaining test cases, identifying and tracking defects, and performing regression, integration, and user acceptance testing. Proficiency in automated testing tools, adherence to Agile methodologies, and a mindset geared toward continuous improvement and teamwork are essential for success in this role.

YOUR NEW KEY RESPONSIBILITIES:

• Plan, design and implement test cases for new and existing software features based on the business requirements

• Define test suites to enrich the Product test plan in incremental cycles.

• Prepare and coordinate all related all test activities prior to test execution.

• Execute the test cases to validate newly developed user stories.

• Identify automation-candidate scenarios to increase the regression coverage.

• Report defects, track their status, verify bug fixes, analyze new issues or regressions, and communicate them to the developers.

• Bug lifecycle management (reporting, tracking, escalation, verification) by using Defect management tool (azureDevOps).

• Contribute to update and maintain the documentation on testing practices, environments, and tools.

• Plan, define, and execute comprehensive Integration, Smoke, and Regression Testing

• Design User Acceptance Tests (UAT) to ensure product quality for end-users and provide necessary support to Key Users during the UAT phase

• Document and report the test status and highlight any potential risks.

• Ensure relevant acceptance criteria are defined for each new user story.

• Work closely with the Test Lead to maintain up-to-date knowledge on quality processes and documentation.

• Collaborate with cross-functional teams (developers, product owners, scrum masters) to ensure quality is embedded throughout the development lifecycle.

• Maintain automated test scripts for web applications using Playwright with TypeScript.

• Collaborate with developers, scrum masters, Test Lead and product managers to understand application requirements and define new test automation solutions.

• Execute automated tests, analyze results, and report defects and issues.

• Utilize "Azure Test Plan" for effective test management, including test suites and test cases creation, execution, peer-review and defect tracking. 

ARE THESE YOUR SECRET INGREDIENTS?

• Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree preferred.

• 3 years of hands-on experience as a Software Tester or in a similar role, working on high-availability web platforms.

• Certification in ISTQB Foundation Level Agile Tester (CTFL-AT) is required.

• Experience with MS D365 CRM is a must.

• Experience with Promo Management applications like SAP TPM, Accenture CG Cloud TPM, Xtel

• Strong knowledge of testing technologies, tools and techniques.

• Proficiency with test management and experience with bug tracking tools.

• Experience in working in Agile software development teams.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and proven ability to work in a multicultural environment.

• Self-critical mindset and strive for continuous improvement.

• Advantage: experience and interest in automation, as you will have the opportunity to work closely with automation engineers and assist with automating test cases.

• Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value

• . Your role will involve optimizing platform efficiency, driving faster troubleshooting, and minimizing downtime to deliver superior business outcomes and customer experiences.

• Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value

• Your role will involve optimizing platform efficiency, driving faster troubleshooting, and minimizing downtime to deliver superior business outcomes and customer experiences.