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The Cloud Architect is responsible for designing, developing, and implementing cloud-based solutions that meet the organization's business needs while adhering to cloud architecture standards. This role focuses on leveraging infrastructure-as-code (IaC) to automate cloud deployments, ensuring consistency, repeatability, and scalability. The Cloud Architect works within the broader cloud adoption framework to ensure that cloud services are delivered in a secure, cost-effective manner, while supporting business growth. Collaborating closely with cross-functional teams, this role ensures that cloud solutions integrate seamlessly into existing IT infrastructures and meet performance, security, and compliance standards. The Cloud Architect is also responsible for ensuring that the cloud infrastructure is resilient and flexible enough to support future innovation. YOUR KEY RESPONSIBILITIES:Design cloud solutions based on business requirements:&nbsp;Work closely with stakeholders to design cloud solutions that align with the enterprise’s cloud adoption framework, focusing on scalability, security, and performance.Design Infrastructure-as-Code (IaC):&nbsp;Use tools such as Terraform or Azure Resource Manager (ARM) to automate cloud infrastructure deployments, ensuring consistent, reliable, and scalable cloud environments.Ensure cloud security and compliance:&nbsp;Design and implement cloud security measures, ensuring that solutions comply with industry regulations and internal governance frameworks (e.g., ISO, GDPR).Develop standardized cloud solutions:&nbsp;Create reusable cloud architectures and templates that can be standardized across projects, reducing complexity and improving deployment speed.Support continuous integration and delivery (CI/CD):&nbsp;Collaborate with DevOps teams to integrate cloud solutions into automated CI/CD pipelines, ensuring faster, more reliable deployments.Provide technical expertise on cloud service selection:&nbsp;Evaluate and recommend cloud services, tools, and architectures (e.g., serverless, containers, microservices) based on business and technical requirements. ARE THESE YOUR SECRET INGREDIENTS?Bachelor’s or master’s degree in computer science, Engineering, or a related fieldCloud Solution Design: Expertise in designing end-to-end cloud solutions that meet business and technical requirements, with a focus on automation, scalability, and security. Familiarity with both hybrid and multi-cloud architectures.Infrastructure-as-Code (IaC): Skilled in deploying cloud infrastructure using automation tools (e.g., Terraform, Azure Resource Manager), ensuring consistent and reliable cloud environments.Cloud Security and Compliance: Proficient in designing cloud solutions that adhere to strict security and compliance standards, ensuring that data and applications are protected in the cloud.Continuous Integration and Delivery (CI/CD): Knowledgeable in integrating cloud solutions into CI/CD pipelines to ensure efficient and automated cloud deployments.Cloud Resource Optimization: Strong understanding of optimizing cloud resources (e.g., compute, storage) to ensure cost-efficiency without compromising performance or availability.Collaboration Across Cloud Teams: Ability to work closely with DevOps, cloud engineers, and product teams to design, develop, and implement cloud infrastructure that aligns with business goals.Technical Proficiency in Cloud Technologies: Strong knowledge of cloud services and platforms (e.g., Azure Kubernetes, other containers, and serverless compute) to design cloud-native applications.Fluent in written and verbal English Key Personal AttributesInnovative and Creative: Able to design cutting-edge cloud solutions, utilizing the latest cloud-native services and infrastructure-as-code (IaC) techniques to address business challenges creatively.Detail-Oriented Problem-Solver: Demonstrates exceptional attention to detail when designing and implementing cloud solutions, ensuring that all aspects—from security to scalability—are accounted for.Collaboration-Focused: Strong team player who collaborates across DevOps, engineering, and business teams to ensure cloud solutions are implemented effectively and meet stakeholder requirements.Technically Proficient: Passionate about staying up-to-date with cloud advancements, continuously learning about new cloud services, automation tools, and best practices.Adaptable and Resilient: Can handle the fast pace and evolving nature of cloud technology, staying flexible when cloud environments or business needs change.Strategic and Business-Oriented: Focuses on aligning cloud solutions with long-term business goals, understanding that cloud architecture is a critical component of the organization’s overall success. CertificationsAzure DevOps Engineer Expert (AZ-400)Azure Solutions Architect Expert (AZ-305) ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Cloud Architect

D365 Customer Engagement (CE) Product Configuration Expert (PCE)&nbsp;will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCE will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCE will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions. YOUR KEY RESPONSIBILITIES:• Consulting &amp; Requirement Gathering:• Collaborate with the product team &amp; business partners to understand the business processes and requirements.• Provide guidance on best practices for implementing D365 CE solutions.• Works in close collaboration with DevOps Team, i.e. Product Managers, Solution Architects and Product Configuration Leads on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• System Implementation:• Provide configuration services within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).• Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements• Support of Developers in D365 development team to deliver the agreed scope of work• Assure usage of Azure DevOps CI/CD Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.• Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki• Support &amp; Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects, Product Configuration Leads on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Collaboration:• Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.• Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle. ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in computer science, Engineering, or a related field.• 3+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects• Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.• Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.• Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.• Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).• Knowledge of programming languages such as C#, JavaScript or .NET.• Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Strong understanding of software development lifecycle and best practices.• Certifications in related fields are an advantage.• Excellent problem-solving, analytical, and troubleshooting skills.• Excellent communication skills and the ability to collaborate effectively in a team environment.• FMCG Commercial business process awareness will be considered as an advantage• Fluent in written and verbal English ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Product Configuration Expert D365 CE

D365 Customer Engagement (CE) Product Configuration Lead (PCL)&nbsp;will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCL will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCL will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions. YOUR KEY RESPONSIBILITIES:• Consulting &amp; Requirement Gathering:• Collaborate with the product team &amp; business partners to understand the business processes and requirements.• Provide guidance on best practices for implementing D365 CE solutions.• Works in close collaboration with DevOps Team, i.e. Product Managers and Solution Architects on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• System Implementation:• Lead the configuration activities within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).• Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements• Support of Developers in D365 development team to deliver the agreed scope of work• Assure usage of Azure DevOps CD/CI Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.• Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki• Support &amp; Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Collaboration:• Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.• Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle. ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in computer science, Engineering, or a related field.• 10+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects• Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.• Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.• Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.• Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).• Knowledge of programming languages such as C#, JavaScript or .NET.• Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Strong understanding of software development lifecycle and best practices.• Certifications in related fields are an advantage.• Excellent problem-solving, analytical, and troubleshooting skills.• Excellent communication skills and the ability to collaborate effectively in a team environment.• FMCG Commercial business process awareness will be considered as an advantage• Fluent in written and verbal English ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Product Configuration Lead D365 Customer Engagement (CE)

We are looking for a Product Analyst to join our dynamic team. As a Product Analyst you will emphasize on Business Value Delivery and DevSecOps adoption for speed and quality. Additionally, you will be responsible for the Product Lifecycle and Roadmap Management (includes Product Vision) and Product Adoption &amp; Communication. This role is also responsible for Product Performance, Risk, Delivery, Vendor, Financial Management (Product Related) and for Business Relationship &amp; Innovation Management. You will also contribute to QA &amp; Testing, Service and Experience Design, Release Management and User Interaction &amp; Visual Design. YOUR NEW KEY RESPONSIBILITIES:• Business needs translated into system requirements and solutions• Products and new features are released to customers and users in collaboration with business capability owners with desired adoption rate.• Relevant documentation as an outcome from complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals .• Training delivery on the product developments introduced.• Ensure performance meet the business needs, thresholds and metrics.• Process compliance of new requirements, targeting simplification and standardization met together with Product Manager, Product Owner and Architects.• Product backlog management: ensure backlog features/user stories are clear, well documented following agile principles, EA guidelines and best practices.• Products and new features get built predictably and with speed with optimized quality value from suppliers (through faster access to skills/capabilities).• Work with Architect(s) to refine functional requirements, validate sizing &amp; estimates with the dev team to ensure accurate sprint planning, support performance optimizations (platform/product specific).• Product documentation, keeping repository of country-specific processes &amp; capabilities (WIKI, ADO Features &amp; User Stories).• Primary source of E2E knowledge about product and execute configuration where needed (platform/product specific).• RFI &amp; RFQs scope definition and vendor selection.• Tangible business value realized / business capabilities enhanced.• Business Case development prepared in collaboration with the business.• Optimal product TCO and license management. ARE THESE YOUR SECRET INGREDIENTS?&nbsp;• Business understanding (CAS, Internal communication, Employer Branding), project management and analysis and software implementations from the respective area.• Strong communication, influencing and negotiation skills.• Understands the meaning and implication of key business and financial indicators such as EBIT, ROI, TCO, DIFOTAI, etc.• Strong vendor management skills, knowledge and experience in vendor selection, contracting, collaboration.• Proven ability to work in a multi-cultural environment, working on a global scale with stakeholders in multi countries.• English proficiency.• University Degree and/or equivalent work experience.• Service Design Experiences.• Experience with driving product vision, strategy and roadmap as well as prototyping is and advantage.• Successfully completed full project cycle for Key Strategic or Group Projects.• Experience with agile methodologies, vendor management skills is an advantage. ABOUT YOUR NEW TEAM:We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC – one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEIncluding and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value.

Product Analyst - Employee Experience (CAS, Internal Communication, EB)

A&nbsp;Product Functional Expert, Connected Customer and consumer&nbsp;within Digital &amp; Technology Platforms Services (DTPS), acts as the key player in analyzing the business requirements, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver an E2E product that meets business expectations. He/She ensures long term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards. YOUR NEW KEY RESPONSIBILITIES: <ul><li>Collaborate with business and analyses requirements. Turn them into functional/technical specification, including effort estimation.</li></ul><ul><li>Contribute to the product lifecycle together with the product manager from an E2E perspective from conception to retirement (Business, information, data, systems, financials, delivery &amp; maintenance)</li><li>Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).</li><li>Support development team in understanding the complexity and the sequences of the backlog items</li><li>Create a great working environment through positive mind-set and can-do attitude in the project team</li></ul><ul><li>Together with the product manager as well as the solution/platform architects and other stakeholders collaborate cross-functionally and validate process compliance of new requirements, provide solutions while targeting simplification and standardization</li><li>Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriate</li><li>Support product manager in driving backlog prioritization and help sprint objective definition</li><li>Configure &amp; customize the Product in alignment with Developers/Architects</li><li>Support pro-actively the product team to improve the state of the product based on new capabilities, innovations, usability &amp; performance to ensure best-in-class product delivery.</li><li>Support the functional specification of user stories.</li><li>Work with Architect(s) to validate sizing &amp; estimates with the dev team to ensure accurate sprint planning (on-scope/on-time/on-budget)</li><li>Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals.</li><li>Collaborate with business, as well as with external vendors, stakeholders for necessary deliverables.</li></ul> ARE THESE YOUR SECRET INGREDIENTS? <ul><li>&nbsp;5+ years’ experience with SAP ERP, SAP S/4HANA Customer asset management, Planned Maintenance, IoT, including business understanding of E2E Field Service and Market-to-cash.</li><li>Hands-on design, configuration, testing and go-live experience with SAP Customer assets management and IoT solutions.</li><li>Technical background on how various components are working together (e.g. API connectivity, middleware, etc.); understanding of public cloud applications</li><li>Awareness of various project management practices (waterfall, agile, hybrid) with working experience with Scaled Agile or similar frameworks being an advantage</li><li>Consumer goods vertical-specific solutions knowledge in the Commercial area (Connected Assets, D2C, Customer Asset Management, consumer apps integration is an advantage).</li><li>MCG Commercial business process awareness.</li><li>FMCG Commercial and Field Service business process awareness will be considered as an advantage</li><li>Proven ability to work in a multi-cultural environment.</li><li>Strong communication and influencing skills</li><li>English proficiency</li></ul> ABOUT YOUR NEW TEAM We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC - one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value

Product Configuration Expert – Connected Customer and Consumer, Connected Drink Equipment

Site Reliability Engineer (SRE) for D365&nbsp;is responsible for maintaining and improving the reliability, availability, performance, and scalability of the D365 platform and provided services. This includes designing, implementing, and maintaining the infrastructure, tools, and processes necessary to support the platform operations. The SRE will work closely with development and operation teams, from the core D365 platforms as well as cross-platform ones, to ensure that the platform is scalable, secure, and highly available. SRE will also be responsible for monitoring the platform, identifying and resolving issues, and implementing improvements to prevent future incidents. The SRE will be expected to have a strong understanding of D365 Platform software engineering and systems operations, DevOps practices, and cloud infrastructure with a focus on automating operations and resolving complex technical challenges. YOUR KEY RESPONSIBILITIES:• Availability &amp; Performance Monitoring:<blockquote>o Monitor D365 system health, availability, and performance to ensure services meet defined service-level objectives (SLOs) and service-level agreements (SLAs).Work on D365 system reliability engineering by designing and implementing system that is resilient, fault-tolerant, and capable of withstanding both expected and unexpected failures.o Proactively identify, troubleshoot, and resolve issues affecting the stability of the D365 platform and its integrations.o Implement and maintain monitoring and alerting systems to provide visibility into D365 performance, application health, and user experience.o Leverage observability tools (e.g., Azure Monitor, Application Insights, Power Platform Monitor, Dynatrace) to enhance real-time visibility into D365 services.</blockquote>• Problem Management &amp; Root Cause Analysis:<blockquote>o Lead troubleshooting efforts for complex issues (problems), diagnose root causes, and drive improvements to prevent recurrence in collaboration with Development teams and Product owner partners. Ensure proactive management of alerts and participation in crisis management teams as requiredo Perform root cause analyses with the relevant Development &amp; Operations teams to identify and resolve recurring issues, documenting findings, and driving systemic changes to prevent future failures. Lead post-incident reviews to document learnings, and work with teams to implement long-term fixes.</blockquote>• Automation &amp; Continuous Improvement:<blockquote>o Implement processes and practices that continuously improve the reliability, performance, and scalability of the system.o Develop &amp; maintain automations for repetitive tasks to increase efficiency, reduce manual effort, and improve response times.o Improve with Developers, DevSecOps engineers CI/CD pipelines for D365 updates, ensuring that releases follow testing and quality assurance standards.o Ensure D365 Platform can scale efficiently, meet growing user demand, and plan for future capacity needs.</blockquote>• Collaboration &amp; Cross-Functional Coordination:<blockquote>o Collaborate with D365 product development teams, Cloud operations, and other platform teams to define reliability requirements and prioritize improvement initiatives.o Partner with the security team to implement best practices and maintain compliance within the D365 environment.o Provide training and support to team members and users on incident response protocols, monitoring tools, and troubleshooting techniques.o Share insights and best practices with other SREs to foster knowledge sharing and improve reliability across the organization.</blockquote>Work with Central SRE or other Platform SREs, SIAM (Service &amp; Integration Management) management team, and the SRE Community of Practice to leverage synergies and share best practices to ensure Operational Excellence. ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.• 7+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• 3+ years of experience with Microsoft D365 Sales, Customer Service or Field Services areas of B2B or B2C preferably in the FMCG industry, including understanding its architecture, configuration, and integrations.• Hands-on experience with D365 platform monitoring, alerting, and observability tools, especially within the Microsoft ecosystem (e.g., (Azure infra, azure functions, Azure service bus, Azure Event Hub, Application Insights, Power Platform tools).• Strong knowledge of cloud infrastructure, data structures and algorithms (Azure data factory), object-oriented programming (.NET, C#), front-end programming (custom PCF development), SQL, cloud development.• Desired understanding with automation and scripting languages (e.g. Python, or JavaScript) to streamline processes.• Experience with Azure DevOps CD/CI Pipelines (ALM)• Excellent troubleshooting and problem-solving skills, with a focus on improving long-term reliability and efficiency.• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Fluent in written and verbal English• Detail-oriented and capable of managing multiple priorities in a fast-paced environment.• Fluent in English, with strong written and verbal communication skills.• Microsoft certifications related to Dynamics 365, Azure (e.g., Microsoft Certified: Dynamics 365 Fundamentals, Azure Administrator). ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Site Reliability Engineer - Microsoft D365

The Product Analyst&nbsp;acts as the key player in designing, building / delivering an E2E digital product that meets business requirements, leverage latest technology trends. He/She ensures long term stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards. YOUR NEW KEY RESPONSIBILITIES: <ul><li>Acting as SME in the area of SPM ServiceNow and as a bridge between business stakeholders (requestors) and the delivery team while supporting the product manager in refining the backlog and delivering value to the business while ensuring high levels of end user satisfaction.</li><li>Responsible to analyze the business requirements, turn&nbsp;them in technical requirements and provide input to effort estimation, and keeping Product Backlog and documentation up to date</li><li>Together with Product manager and Architects validate process compliance of new requirements, targeting simplification and standardization of proposed solutions</li><li>Align solution UI/UX aspects with Business Owners and other stakeholders, validate the technical realization</li><li>Proactively identify and address performance and usability gaps, regularly analyze end users feedback. Provide concise recommendations to sustainable improvements or simplifications</li><li>Provide guidance to business team on existing and future ServiceNow Platform Capabilities and anticipate business requirements, identify Proof of Concept opportunities</li><li>Prioritize the Product Backlog together with the Product manager as part of DevSecOps Teams, and in alignment with the Product Roadmap</li><li>Participate in&nbsp;Product Development team&nbsp;and contribute&nbsp;Release &amp; PI Package scope&nbsp;delivery<ul><li>Assess and prioritize the backlog items of already approved PI scope, incl. detailed business analysis</li><li>Analyze detailed business requirements,&nbsp;&nbsp;prepare business design, define backlog items, approve solution design with Platform and Solution Architects.</li><li>Update Product training documentation</li></ul></li><li>Participate in&nbsp;Product Operations Team&nbsp;and work on&nbsp;Continuous product &amp; service improvements&nbsp;<ul><li>Contribute to the improvement of service delivery &amp; availability</li><li>Provide assessment of escalated Incidents &amp; Problems to assure faster issue resolution</li><li>Provide guidance for backlog prioritization</li><li>Proactively monitor and report on product stability and performance. Provide clear recommendations for sustainable improvements</li><li>Engage in proactive monitoring and identification of opportunities for product improvements</li><li>Deliver Product system trainings on the bigger Product Enhancements when such introduced</li></ul></li></ul> ARE THESE YOUR SECRET INGREDIENTS?<ul><li>University Degree in the relevant area</li><li>3+ years of experience in ServiceNow Service Portfolio Management module, including demand&nbsp;management, project management, resource management, and application portfolio management modules.</li><li>Experience in working together with Business Owners and Technical Teams on providing solutions to business requests</li><li>Strong skills in eliciting, analyzing, and documenting business requirements, user stories, and acceptance criteria, ensuring alignment with business objectives and stakeholder needs.</li><li>Knowledge and experience with Agile/Scaled Agile and DevSecOps delivery models.</li><li>Expertise in analyzing data to derive insights, create reports, and provide recommendations for optimizing the customized for CCH ServiceNow SPM module and improving overall product performance.</li><li>Excellent communication and interpersonal skills for facilitating workshops, leading meetings, and collaborating effectively within Agile teams and across departments</li><li>Strong analytical and problem-solving abilities to identify challenges, evaluate solutions, and make informed decisions that align with strategic goals.</li><li>Commitment to continuous learning and improvement, staying updated with the latest trends in ServiceNow, Agile methodologies, and industry best practices to enhance product delivery.</li><li>Ability to lead discussions and capture business requirements in a structured manner, analyze, assess and provide guidance on potential technical solution</li><li>Certifications related to ServiceNow will be considered as advantage</li><li>Skills &amp; experience in usage of DevSecOps Management platforms and tools (i.e. SAFe, MS Azure DevOps)</li><li>Proven ability to work in a multi-cultural environment</li><li>Ability to work independently and as part of a team, meeting expected deadlines and with quality</li><li>Strong communication and influencing skills</li><li>English proficiency</li></ul> ABOUT YOUR NEW TEAM We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC - one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value

Product Analyst - PMO

A&nbsp;Product Functional Lead, Connected Customer and consumer&nbsp;within Digital &amp; Technology Platforms Services (DTPS), acts as the key player in analyzing the business requirement, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver an E2E product that meets business expectations. He/She ensures long-term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards. YOUR NEW KEY RESPONSIBILITIES: <ul><li>Collaborate with business and analyses requirements. Turn them into functional/technical specifications, including effort estimation.</li><li>Contribute to the product lifecycle together with the product manager from an E2E perspective from conception to retirement (Business, information, data, systems, financials, delivery &amp; maintenance)</li><li>Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).</li><li>Support development team in understanding the complexity and the sequences of the backlog items</li><li>Create a great working environment through a positive mind-set and can-do attitude in the project team</li></ul><ul><li>Together with the product manager as well as the solution/platform architects and other stakeholders collaborate cross-functionally and validate process compliance of new requirements, provide solutions while targeting simplification and standardization</li><li>Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriate</li><li>Support product manager in driving backlog prioritization and help sprint objective definition</li><li>Configure &amp; customize the Product in alignment with Developers/Architects</li><li>Support pro-actively the product team to improve the state of the product based on new capabilities, innovations, usability &amp; performance to ensure best-in-class product delivery.</li><li>Support the functional specification of user stories.</li><li>Work with Architect(s) to validate sizing &amp; estimates with the dev team to ensure accurate sprint planning (on-scope/on-time/on-budget)</li><li>Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals.</li><li>Collaborate with business, as well as with external vendors, stakeholders for necessary deliverables. </li></ul>ARE THESE YOUR SECRET INGREDIENTS? <ul><li>University Degree in a relevant area</li><li>5+ years’ experience with SAP ERP, SAP S/4HANA SD and Full Service vending, including business understanding of E2E Autonomous retail.</li><li>At least 1 year of experience in leading teams from a technical perspective.</li></ul><ul><li>Experience in building and support of integrations - sFTP/APIs/SOAP services.</li><li>Knowledge in computer networks, programming principles, computer architectures, software development methodologies, mobile application CI&amp;CO is an advantage.</li><li>Experience in Implementation of support monitoring procedures and tools</li><li>Hands-on design, configuration, testing and go-live experience with SAP FSV, Settlement and billing following company security standards.</li><li>Technical background on how various components are working together (e.g. API connectivity, middleware, etc.); understanding of public cloud applications.</li><li>Awareness of various project management practices (waterfall, agile, hybrid) with working experience with Scaled Agile or similar frameworks being an advantage</li></ul><ul><li>Consumer goods vertical-specific solutions knowledge in the Commercial area (Self-Service Immediate Consumption, Connected Assets, Hot/Cold/Snack Vending, D2C, Customer Asset Management, Promotion Management, DSD and consumer apps integration is an advantage).</li><li>FMCG Commercial and Field Service business process awareness will be considered as an advantage</li><li>Proven ability to work in a multi-cultural environment.</li><li>Strong communication and influencing skills</li><li>English proficiency</li></ul> ABOUT YOUR NEW TEAM We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC - one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone’s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value

Product Configuration Lead – Connected Customer and Consumer, Autonomous Retail

We are&nbsp;seeking&nbsp;a skilled and motivated&nbsp;Security&nbsp;Engineer with&nbsp;expertise&nbsp;in&nbsp;administering&nbsp;Email&nbsp;Antispam and&nbsp;EDR&nbsp;solutions&nbsp;to join our cybersecurity team. In this role, you will&nbsp;be responsible for&nbsp;designing, implementing, and managing our email security and endpoint protection solutions. Your knowledge of Proofpoint's antispam capabilities and Microsoft Defender's advanced endpoint protection features will be crucial in safeguarding our organization against email-borne threats and endpoint vulnerabilities.&nbsp;The position will&nbsp;report&nbsp;directly to the responsible Product manager for&nbsp;Endpoint&nbsp;Security.&nbsp; YOUR NEW KEY RESPONSIBILITIES:o&nbsp;&nbsp;Proofpoint Antispam Solution or other Email Antispam solutions:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design, deploy, and manage&nbsp;our company antispam&nbsp;solution to ensure effective filtering of inbound and outbound emails, blocking spam, phishing attempts, and malicious attachments.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure policies for content filtering, URL categorization, and email encryption.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Day to day configuration support and administration&nbsp;o&nbsp;&nbsp;&nbsp;Microsoft Defender for Endpoint&nbsp;or similar cloud EDR solution:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement and manage&nbsp;EDR&nbsp;to provide advanced protection against malware, ransomware, and other endpoint vulnerabilities.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Utilize threat intelligence and behavior-based analytics to detect and respond to security threats across endpoints.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Day to day configuration support and administration&nbsp;o&nbsp;&nbsp;&nbsp;Security Policy Development:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and enforce email security and endpoint protection policies aligned with industry best practices and organizational requirements.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure detection rules, custom policies, and security baselines for endpoints.&nbsp;o&nbsp;&nbsp;&nbsp;System Optimization and Performance:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Optimize&nbsp;Antispam&nbsp;and&nbsp;EDR&nbsp;configurations for&nbsp;accurate&nbsp;threat detection and minimal false positives.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor system performance and resource&nbsp;utilization&nbsp;to ensure&nbsp;optimal&nbsp;operations.&nbsp;o&nbsp;&nbsp;&nbsp;Vendor Liaison:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain relationships with Proofpoint and Microsoft representatives, staying updated about product updates, patches, and security enhancements.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide feedback to vendors&nbsp;regarding&nbsp;product features, functionality, and improvements.&nbsp;o&nbsp;&nbsp;&nbsp;Employee Training and Awareness:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct training sessions for employees on email security best practices, recognizing phishing attempts, and responding to endpoint security alerts.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Promote cybersecurity awareness campaigns to ensure proactive security practices.&nbsp;o&nbsp;&nbsp;&nbsp;Ability to work as on call:&nbsp;It will&nbsp;be required&nbsp;to&nbsp;participate&nbsp;to&nbsp;the&nbsp;team’s&nbsp;on call shift one week per month.&nbsp; ARE THESE YOUR SECRET INGREDIENTS?o&nbsp;&nbsp;&nbsp;Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).&nbsp;o&nbsp;&nbsp;&nbsp;5&nbsp;years of proven experience as an Engineer with&nbsp;expertise&nbsp;in&nbsp;Antispam&nbsp;and&nbsp;EDR solutions&nbsp;&nbsp;o&nbsp;&nbsp;&nbsp;Experience with Proofpoint or&nbsp;Microsoft Defender for Endpoint&nbsp;will be considered as a plus.&nbsp;o&nbsp;&nbsp;&nbsp;Experience with Privileged access management systems&nbsp;or network security tools&nbsp;will be considered as a plus.&nbsp;o&nbsp;&nbsp;&nbsp;Strong understanding of email security protocols, antispam mechanisms, and endpoint protection concepts.&nbsp;o&nbsp;&nbsp;&nbsp;Experience with email threat analysis, malware detection, and endpoint vulnerability assessment.&nbsp;o&nbsp;&nbsp;&nbsp;Familiarity with email authentication mechanisms (SPF, DKIM, DMARC) and endpoint detection and response (EDR) tools.&nbsp;o&nbsp;&nbsp;&nbsp;Excellent problem-solving skills and the ability to respond to security incidents promptly.&nbsp;o&nbsp;&nbsp;&nbsp;Strong communication&nbsp;skills to collaborate with technical and non-technical stakeholders.&nbsp; BENEFITS:&nbsp;o&nbsp;&nbsp;&nbsp;Competitive compensation and comprehensive benefits package.&nbsp;o&nbsp;&nbsp;&nbsp;Opportunity to work with&nbsp;cutting-edge&nbsp;email security and endpoint protection technologies.&nbsp;o&nbsp;&nbsp;&nbsp;Collaborative and innovative work environment.&nbsp;o&nbsp;&nbsp;&nbsp;Continuous learning and professional development opportunities.&nbsp;o&nbsp;&nbsp;&nbsp;Contribution to enhancing the organization's email and endpoint security posture.&nbsp;

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