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What you'll be getting up to:&nbsp;&nbsp;We are looking to hire a talented Lead CCoe Engineer to join our global team inTechnology. This is a challenging, fast-paced, and exciting environment with ampleopportunities to influence cloud strategy, drive best practices, and ensure theefficient operation of our cloud ecosystem.As part of the Cloud Center of Excellence, you will play a critical role in shaping andexecuting our cloud strategy. This includes designing, implementing, and scalingcloud services, fostering automation and optimization, and ensuring alignment acrossteams. You will help to drive standards for monitoring, alerting, and security tomaximize the value of cloud technologies for our customers. This will require workingclosely with other teams within Infrastructure and Platform such as Security and SRE toenable us collectively to build a resilient, secure cloud platformList of skills we think you'll need&nbsp; Leadership Skills<ul><li>Motivate and lead your team, fostering personal and professional growth.&nbsp;</li><li>Drive cloud adoption and best practices across the organization.&nbsp;</li><li>Guide cross-functional teams through change and challenging situations.</li></ul>Agile Practices<ul><li>Proficient in Agile methodologies to manage projects and priorities effectively.</li></ul>Adaptability&nbsp;<ul><li>Thrive in a dynamic environment with shifting priorities and emerging technologies.</li></ul>Communication &amp; Problem Solving<ul><li>Communicate effectively with stakeholders at all levels.</li><li>Identify and resolve complex cloud-related issues.</li></ul>Process Management<ul><li>Define and maintain processes to ensure operational excellence.</li></ul>Technical SkillsCloud Expertise<ul><li>&nbsp;Deep understanding of the setup of major cloud providers&nbsp;</li><li>&nbsp;Deep understanding of private cloud</li><li>Particular focus on Oracle Cloud being a bonus</li></ul>Networking&nbsp;<ul><li>&nbsp;Proficient in Cloud Networks, VPCs, Hybrid Connectivity etc</li><li>Proficient in knowledge of protocols such as BGP/DNS within the cloud context</li></ul>Security&nbsp;<ul><li>Proficient with security measures such as IAM, firewalls, encryption and cloud compliance and security frameworks within the cloud context</li></ul>Design &amp; Architecture<ul><li>Strong architectural design skills to help guide the creation of scalable, resilient and cost effective cloud solutions</li></ul>MindsetOwnership and Accountability<ul><li>Take pride in delivering and maintaining cloud solutions of high quality that are secure, resilient and performant</li></ul>CI<ul><li>Automate and iterate on processes, keeping pace with the latest innovations offered by Cloud</li></ul>Collaboration and Mindset<ul><li>We are at the beginning of our Hybrid Cloud adoption. Fostering a culture of knowledge sharing, creativity and continuous improvement are key.</li><li>Working with other teams such as Networks and SRE to ensure that the cloud systems are built to an excellent standard.</li></ul>Advocate for NF RequirementsAdvocate for<ul><li>cloud adoption</li><li>security aspects</li><li>Monitoring, alerting and logging</li></ul>**We warmly invite applications in English.

Lead CCoE Engineer

Key Responsibilities&nbsp;<ul><li>Developing and implementing comprehensive information security policies, procedures, and controls to safeguard our systems and data against cyber threats.</li><li>Preparing and managing all documentation necessary for regulatory compliance, including license applications, reports, and audits.</li><li>Organizing and participating in audits conducted by regulatory authorities, ensuring adherence to all compliance standards.</li><li>Conducting regular risk assessments and audits to identify security vulnerabilities and compliance gaps, and implementing corrective actions as needed.</li><li>Collaborating with cross-functional teams to develop and implement compliance strategies and procedures.</li><li>Conducting comprehensive reviews of regulatory requirements and maintaining up-to-date knowledge of gaming regulations worldwide.</li><li>As the primary point of contact for regulatory inquiries and audits, liaising with external auditors and regulatory authorities as necessary.</li></ul>Requirements<ul><li>Bachelor's degree in computer science, information technology, or a related field; relevant certifications (e.g., CISSP, CISM, CISA) preferred.</li><li>3 to 7 years of experience in iGaming, sports betting, or related industries, with a strong understanding of regulatory compliance requirements.</li><li>Strong knowledge of information security principles, practices, and technologies, including but not limited to network security, encryption, access control, and incident response. Proven experience in preparing and managing documentation for regulatory purposes, including license applications and audit reports.</li><li>Ability to thrive in a fast-paced and dynamic environment, with a commitment to continuous learning and professional development.</li><li>Ability to effectively communicate compliance requirements and collaborate with internal teams to achieve regulatory objectives.</li></ul>**We warmly invite applications in English.Diversity &amp; Inclusion at Sportserve At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity not only enriches our work culture but also drives innovation and excellence. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected. If you’re a passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!

Information Security & Compliance Specialist

We are looking to hire a Senior Site Reliability Engineer to spearhead efforts to elevate the reliability and observability of our systems within an exciting environment with plenty of opportunities to influence the technology area. In this role, you will implement and onboard maintainable solutions tailored to our specific set of challenges. You will also spend time mentoring colleagues and promoting collaboration across the department. Lastly, you will advocate for attention to system transparency and production stability.&nbsp;Key Responsibilities:<ul><li>Design, configure and maintain monitoring, logging, and alerting systems.</li><li>Work with other engineering teams to define, collect, and visualize key metrics, logs, and traces for both applications and infrastructure.</li><li>Participate in on-call rotations and provide out-of-hours support for our observability platform.</li><li>Assist in capacity planning and performance testing.</li><li>Perform post-mortem analysis to identify gaps in observability and implement improvements.</li><li>Foster a pragmatic knowledge-sharing culture.</li><li>Act as a mentor for other team members.</li></ul> Requirements:<ul><li>Experience with version control systems (Git).</li><li>Working experience with monitoring and alerting tools (Prometheus, Grafana, ELK, InfluxDB, etc.).</li><li>Familiarity with CI/CD pipelines and deployment tools (Jenkins, GitLab CI, etc.).</li><li>Strong problem-solving skills.</li><li>Ability to learn quickly, collaborate effectively and communicate technical issues clearly.</li><li>Working experience with performance testing tools (k6, Gatling, etc.).</li><li>Familiarity with cloud platforms and containerization technologies.</li><li>Experience with agile practices.</li></ul> **We warmly invite applications in English.

Senior Site Reliability Engineer

We are looking to hire a Service Desk Engineer to join our global team in Technology. This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.The Service Desk Engineer will be working in a&nbsp;24/7&nbsp;role that is able to interpret user problems and requests and be able to use their industry experience to provide solutions and assess possible side effects. The Service Desk Engineer responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution whilst providing first line investigation and diagnosis.The Service Desk Engineer will also assist with the development and application of standards and best practices.The key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement</li><li>Mindset</li><li>Trust Honesty</li></ul> key Responsibilities:<ul><li>Maintain a high degree of service for end-user computing support by keeping to Acknowledgement and Response Time targets and adhere to all service management principles.</li><li>Provide technical support on end-user computing hardware and peripherals in an office. This includes answering support requests and queries via ticketing tool/service catalogue forms, or phone for critical issues or requests.</li><li>Ensure all Minor End-user Incidents or Service Requests updates are fully documented in the ticketing application. This includes follow-ups from previous shift teams &amp; follow through with all related parties until ticket closure.</li><li>Track and list all issues and resolutions in the details section in accordance with the team’s Key Performance Indicator for MITR and MTTR.</li><li>Follow standard operating procedure when triaging or troubleshooting a user issue.</li><li>Provide Technical Support &amp; Access Administration on the following technologies: End-user computing hardware i.e. PC / Laptop and peripherals Google Workspace JIRA Service Management (JSM), JIRA Software, Statuspage and other Atlassian products used by the company Endpoint Security Tools&nbsp;</li><li>Telephony Administration</li><li>Familiarity with OKTA SSO&nbsp;</li><li>Escalate to or work with other teams in IT Platform &amp; Infrastructure to address minor incidents and fulfil requests from end users in cases where the issue needs to be escalated.</li><li>Work with Lead Engineer or Manager to arrange for external technical support where problems cannot be resolved in-house. In cases of widespread end user technical issues, immediately escalate to &amp; work with the IT Shift Manager on-duty so the incident can be handled in accordance with the company’s Major Incident management process.</li><li>Participate in post-incident reviews relating to end-user incidents &amp; problems and will assist in identifying enhancements and optimization to improve user experience.</li><li>Contribute to a high level of customer satisfaction and be able to handle difficult situations. Ability to work on a rotational shift pattern.</li></ul> Required Qualifications:List of skills we think you need:&nbsp;<ul><li>Working knowledge in end user computing &amp; networking troubleshooting (TCP/IP, DNS and SMTP) PC Software and browser troubleshooting skills are required</li><li>Working Experience in administering &amp; supporting MS Windows technologies and/or Linux environments such as Ubuntu or the like. Working Experience with Google Workspace.</li><li>Working Experience with Service Management or Ticketing Tools.</li><li>Proven communication skills, written and verbal.</li><li>Able to address all levels within the organisation and has the ability to address conflicts constructively.</li><li>Ability to read &amp; analyse business processes, procedures, training material Strong analytical &amp; problem solving abilities Good understanding of Client server &amp; web based application architectures. Service oriented demeanor is a must.</li><li>Driving change and handling difficult situations</li><li>Dealing with change on a daily basis</li></ul> List of skills we'd love you to have:<ul><li>Experience with Service Delivery, Incident Management, Change and Problem Management Process</li><li>Experience with ITIL methodologies, end-to-end support and/or related practices.</li></ul>**We warmly invite applications in English.

Engineer (Global Service Desk)

We are looking to hire an Engineer to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area. We are looking for an Engineer to join the Platform Engineering team to proactively ensure the stability, resilience and scale of our core on-prem and cloud infrastructure The Engineer will play a pivotal role alongside all areas of technology to ensure that technical solutions are aligned across teams, deliver value to the customers as well as ensuring consistent monitoring, logging and alerting. The key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement Mindset</li><li>Trust</li><li>Honesty</li></ul> Key Responsibilities:&nbsp;<ul><li>Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes into account security, capacity and performance</li><li>Continuously iterate and improve on existing technologies whilst keeping up-to-date with the latest trends to keep us ahead of the game</li><li>Foster a culture of open exchange of ideas, innovation and continuous improvements</li><li>Balance the commercial needs of the business against the ideal technical design, proposing sound phased or tactical implementations where appropriate</li><li>Improve the team skill set by increasing and sharing knowledge thus setting the benchmark of quality and precision engineering</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging etc</li></ul> &nbsp;Qualifications:&nbsp;List of skills you need:<ul><li>Ability to deep dive into problems to find the underlying issues</li><li>Leads on live production issues</li><li>Attention to detail, Dig into understanding what is actually needed rather than what may be requested</li><li>Proficient in agile practices</li><li>Advocating and practising continuous improvement and handling challenging situations</li><li>Dealing with changes on a daily basis</li><li>Ability to demonstrate the value of changes introduced</li><li>Proven communication and collaborative skills while working with 3rd parties</li></ul>Technical Skills:Essential<ul><li>OS Administration - Linux - RHEL and debian based flavours</li><li>Cloud - Oracle Cloud</li><li>CI/CD - gitlab-ci, jenkins, ansible, terraform, Helm, Fluxcd</li><li>Web servers - nginx</li><li>Caching - Redis</li><li>Messaging queues - Kafka</li><li>Monitoring and Observability - ELK, Grafana, Prometheus, Thanos</li><li>Traffic Management - Haproxy, Keepalived, Cloud Load Balancing, etc..</li><li>Scripting - bash, python</li><li>Virtualisation and Orchestration - docker, kubernetes</li><li>Databases - Cloud Managed MySql</li></ul>Desireable<ul><li>OS Administration - Linux - debian based flavours</li><li>Cloud - Google Cloud</li><li>Web servers - Apache,</li><li>Caching - Varnish</li><li>Messaging queues - rabbitmq</li><li>CI/CD - jenkins, Hashicorp toolkit</li><li>Virtualisation and Orchestration - vmware</li><li>APIs - REST, JSON</li></ul> ** We only invite applications in English

Engineer (Platform Engineering)

We are looking to hire a Senior Application Support Engineer to contribute in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at times actively monitoring the applications and systems.Responsibilities:<ul><li>Mitigate production incidents.</li><li>Participate in incident triage and post-mortem reviews and document any findings.</li><li>Proactively identify any potential issues to production.</li><li>Track and document all issues and resolutions in detail through the ticketing system.</li><li>Follow and create standard operating procedures (SOPs) to address recurring issues.</li><li>Mentor colleagues.</li><li>Participate in on-call rotation.</li></ul>Requirements:<ul><li>Experience in supporting large-scale applications and systems.</li><li>Solid debugging and troubleshooting skills including analyzing logs and audit trails.</li><li>Experience in using and configuring monitoring tools such as Grafana and ELK.</li><li>Experience in configuring, maintaining and routing alerts.</li><li>Experience in executing automated tasks and scripts to remediate production issues or collect information.</li></ul>

Senior Application Support Engineer

When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver. And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning. You'll also need amazing attention to detail, so if something seems off, you won't rest until you've figured out what's going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in.What you will be getting up to:We are looking for someone to work closely with our product owners to help shape and build the future of our Marketing ecosystem for the leading online gambling operator in Asia.Key ResponsibilitiesYou’d spend most of your time developing new exciting projects, for example:<ul><li>Building a new back-office application from scratch</li><li>Building a new front-facing application from scratch</li><li>Taking part in new payment provider integrations</li></ul> We’d also do a ton of work together like:<ul><li>Architecting and developing new features</li><li>Prototyping and evaluating potential implementations</li><li>Meeting business stakeholders to understand the problems they wish to address</li></ul>You would spend a lot of time programming, brainstorming on challenging problems and prototyping different ideas. You wouldn’t be just churning through tickets in the backlog — you’d be helping to design entirely new products, figuring out what exactly we’re even building and why.While being a somewhat big company, we’re split into small teams which means that even though we each have our areas of expertise, we all wear many hats. We’re looking for a programmer, but you’d also help out with things like:<ul><li>Writing and improving the documentation for the products and tools we make</li><li>Helping customer support answer customer questions</li><li>Maintaining the ownership of our product</li><li>Assisting in troubleshooting production incidents</li><li>Take part in OOH on-call application support rota</li></ul>If you’ve ever maintained a large project, working with us carries a lot of the same responsibilities.Required QualificationsList of skills we think you need<ul><li>Great English skills verbal &amp; written</li><li>Team spirit &amp; team player</li><li>Problem solving attitude</li><li>JavaScript</li><li>React</li><li>Node.js</li><li>Next.js</li><li>npm or yarn</li><li>Git (branching, creating pull requests, resolving merge conflict)</li><li>Bash and Linux in general, SSH</li><li>HTTP and REST</li></ul>Tools we think you need to be familiar with<ul><li>npm (beyond “npm install” and “npm test”)</li><li>Babel</li><li>Eslint</li><li>Webpack</li><li>separation of concerns - controller, services, repository patterns</li><li>Docker &amp; docker-compose</li><li>Gitlab with CI/CD</li><li>TailwindCSS</li><li>OpenAPI</li><li>Markdown (for documentation)</li><li>Experience with Kibana and Grafana</li></ul>List of skills we’d love you to have<ul><li>Redux</li><li>Caching: cache replication, TTL, poisoning, hit and miss, debugging</li><li>Varnish or HTTP accelerators in general</li><li>TDD</li><li>SOLID</li><li>Microservices architecture</li><li>Domain Driven Design</li><li>OOP and design patterns</li></ul> OtherWe’re looking for someone with strong front‐end skills who is familiar with a modern component framework like React or Vue, with experience in a back‐end framework like NextJS (preferably) or Express. More important than specific technical skills though is that you’re a strong problem solver who loves to learn — we’re not experts in everything and we don’t expect you to be either..You know great architecture and design when you see it and you know when something isn’t up to par. Details matter to you, and if something is off — you will go to the end of the universe to figure out why. We just care about what you can do and how you do it. We’re all just makers and tinkerers, so as long as you love to build awesome stuff you’ll fit right in. **We warmly invite applications in English.

Junior Fullstack Developer (React, Node.js, Next.js)

We are looking to hire an Enterprise Services Engineer to join our global team in Technology. This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.We are seeking a skilled and experienced Enterprise Services Engineer to join our dynamic IT department. This role offers the opportunity to work with cutting-edge technologies, support critical IT systems and services, and contribute to the success of our organisation.The Enterprise Services Engineer will also be driving consistency, operational excellence and an excellent customer service to our internal customersThe key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement Mindset</li><li>Trust</li><li>Honesty</li></ul> Key Responsibilities<ul><li>Provide technical support and troubleshooting assistance for IT systems, infrastructure and services, including servers, networks and end user devices.</li><li>Monitor and maintain the performance, availability, and security of IT end users systems and services, proactively identifying and addressing potential issues and vulnerabilities.</li><li>Configure, deploy and manage IT systems and services to support business operations, ensure scalability, reliability and security and promote innovation and efficiency.</li><li>Collaborate with other IT teams, departments, and stakeholders to implement IT projects, initiatives, and enhancements, ensuring alignment with organisational goals and objectives.</li><li>Participate in the planning, design and implementation of IT solutions, including hardware, software and cloud-based services, to meet the evolving needs of the organisation.</li><li>Document technical configurations, procedures and troubleshooting guidelines for IT systems and services, ensuring accurate and up-to-date documentation for reference and training purposes which will be used by other teams.</li><li>Assist with user training and support activities to help end users effectively utilise IT systems and tools, resolve technical issues, and optimise productivity and efficiency.</li><li>Stay current with emerging technologies, industry trends, and best practices related to IT systems, infrastructure and services and apply knowledge to drive innovation and continuous improvement.</li><li>Provide technical expertise and guidance to other IT team members, serving as a subject matter expert in specific areas of IT systems and services.</li></ul> Required QualificationsList of skills we think you need:<ul><li>Working knowledge in end user computing &amp; networking troubleshooting (TCP/IP, DNS and SMTP).</li><li>Strong expertise in IT infrastructure, systems administration, network management and end user support services.</li><li>Working Experience with Google Workspace.</li><li>Working Experience with Service Management or Ticketing Tools.</li><li>Proven communication skills, written and verbal. Able to address all levels within the organisation and has the ability to address conflicts constructively.</li><li>Ability to read &amp; analyse business processes, procedures, training material.</li><li>Strong analytical &amp; problem solving abilities.</li><li>Good understanding of Client server &amp; web based application architectures.</li><li>Service oriented demeanour is a must.</li><li>Driving change and handling difficult situations.</li><li>Strong problem-solving skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment.</li><li>Proficiency in deploying and managing IT systems and services in a heterogeneous environment, including Windows, Linux, and cloud-based platforms.</li></ul>List of skills we'd love you to have:<ul><li>Experience with Service Delivery, Incident Management, Change and Problem Management Process.</li><li>Experience with ITIL methodologies, end-to-end support and/or related practices.</li></ul> **We warmly invite applications in English.

Senior Engineer (Enterprise Services)

What you'll be getting up to:&nbsp;<ul><li>This position requires an ambitious, highly driven and committed leader who understands both what great customer experience looks and feels like.</li><li>Responsible to execute major change within a large, complex operation.</li></ul>Job Summary (General description of the role):<ul><li>Engages closely with the company senior management group in understanding high level and strategic plans.</li><li>Manages CS Project Managers and tracks their projects’ progress as well as their day to day performance.</li><li>Manages big or high complexity project/s and ensures the project needs are met in a timely and cost effective manner.</li><li>Oversee multiple project teams and project resources ensuring program goals are reached.</li><li>Track the progress and quality of work being performed and provide feedback to superior/management.</li><li>Organizing and monitoring inter-connected projects.</li><li>Work on areas Management specifies namely those that will improve brand, skill and job utilizations/ delegations</li><li>Represents the team, presenting team suggestions and recommendations on processes and procedures in accordance with organization cost, quality, and productivity goals.</li><li>Monitor milestones and deliverables to identify issues and escalate to Management as needed.</li><li>Organize and coordinate project related meetings, document meeting minutes, assist in following up on action items.</li><li>Facilitate communications between various stakeholders and collaborate with different IT teams, local and off-shore</li><li>Any project related task assigned by superior.</li></ul>Key Skills required of the Role:<ul><li>Extensive experience of leading major change programmes within a Customer Experience focused environment (large contact centre environment)</li><li>Ability to think both operationally (e.g. getting the job done) and strategically (e.g. deeply understanding the commercial strategy, culture, the future of Customer Services) to ensure that the need for change is balanced alongside delivering promises to customers.</li><li>First class leadership and coaching skills, with the ability to inspire, challenge and develop your team to deliver excellence.</li><li>Superb stakeholder management skills with the ability to influence across all areas and levels of the business</li><li>Ability to gain agreement for revisions to the project from stakeholders.</li><li>Strong leadership skills; ability to influence others indirectly, i.e. without direct line supervision.</li><li>Independent judgment and training in quality management and process improvement methods, in order to effectively analyze current procedures and recommend and implement change. In addition, the position requires the evaluation of the potential impact that decisions would have on the organization.</li><li>Ability to be creative in communicating and adapting to diverse cultures and personalities</li><li>Ability to map a process in a diagrammatic way</li><li>Ability to help others communicate their requirements clearly</li><li>Ability to present information and data clearly in easily digestible formats</li><li>Ability to produce templates and reports suitable for use by others</li><li>Ability to understand and adapt to operational and technical requirements</li><li>Ability to challenge current thinking to lead the team into the future</li></ul>Qualifications/Work Experience/Skills:<ul><li>Candidates must possess at least a Bachelor's/College Degree in Business or equivalent.</li><li>5 and above years of related experience with increasing levels of responsibility.</li><li>Involvement in managing and participating in projects.</li><li>Proven experience in managing a team.</li><li>Experience in planning, monitoring and controlling programs</li><li>Experience in overseeing multiple project teams and project resources</li><li>Experience of project management methodologies</li><li>Experience with various project management and issue tracking software essential but not compulsory.</li><li>Possesses an understanding of personal dynamics and the skills required to facilitate communication between various functions including IT and Products.</li><li>Strong detailed analytical thinking, problem solving and results oriented skills.</li><li>Background in Call Centre Operations &amp; Online Gaming is preferred.</li><li>Full-Time position available.</li></ul>Additional Information:<ul><li>Display excellent communication, problem solving and people skills</li><li>Must be independent, self-motivated, show initiative and a strong sense of ownership/responsibility</li><li>Supportive of company goals and objectives, deliver departmental/team results and key objectives</li><li>Display willingness to learn/fast learner</li></ul>**Applications in English only please

AI Program Manager

What you'll be getting up to:&nbsp;<ul><li>Working with key business stakeholders to understand the problems that need to be addressed.</li><li>Designing and implementing new features and solutions.&nbsp;</li><li>Performing analysis of current programs including performance diagnosis and troubleshooting of issues.</li><li>Provide assistance and mentoring to the team members.</li><li>Refine system requirements and break them down into workable tasks.</li><li>Prioritize and execute tasks in a high-pressure environment.</li><li>Work both independently and in a team-oriented, collaborative environment.</li><li>Apply effective and clear communication with non-technical staff and with members of interdisciplinary teams.</li><li>Writing and improving the documentation for the company products and tools</li><li>Maintaining our products and assisting in troubleshooting production incidents</li><li>Helping customer support answer customer questions</li><li>The role requires being available for on call support as required.</li></ul>&nbsp;Responsibilities :<ul><li>Scale the application for serving our higher traffic markets</li><li>Integration with the organisation's next generation payments backend systems</li><li>Enhance its multiple brands and jurisdictions maintainability</li><li>Enhance the user experience with increased transparency as to the players' wallets, KYC requirements, transactions fees and progress, bonuses and wagering requirements</li><li>Provide self-help tools to the players for them to complete their transactions and unblock stuck transactions</li><li>Provide the tools to Customer Support to process quickly and efficiently follow-ups by players as to their transactions</li><li>Integrate new payment methods and payment providers and speed up said integrations with automation/configuration improvements.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science or any related technical field.</li><li>Great English skills verbal &amp; written</li><li>Team spirit &amp; team player</li><li>Problem solving attitude Excellent troubleshooting skills</li><li>Basic project management skills and Agile Scrum experience</li></ul> Good command of the following technologies:&nbsp;NodeJS, Typescript, JavaScript, React, Git, Linux, REST, Docker usage, OOPNice to have:Redis, CI/CD, Varnish **We warmly invite applications in English.

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Job Ads Ελλάδα - Page 75

lead ccoe engineer

Sportserve

information security & compliance specialist

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senior site reliability engineer

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engineer (global service desk)

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engineer (platform engineering)

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senior application support engineer

Sportserve

junior fullstack developer (react, node.js, next.js)

Sportserve

senior engineer (enterprise services)

Sportserve

ai program manager

Sportserve

senior software engineer (node js)

Sportserve