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Packet Core Network is a part of Mobile Network Architecture responsible for providing data services to mobile users/devices. The most popular data service is "Access to Internet". Packet Core Network Engineer is responsible for design, planning, deployment, maintenance, troubleshooting, and optimization of Packet Core Network.What you will do:<ul><li>Analyze, troubleshoot and resolve/escalate problems concerning customer complains as part of 2nd and 3rd level support process.</li><li>Co-ordinate with Vendors the proper handling of Trouble reports within SLAs, for any issue/problem occurs.</li><li>Create and maintain documentation for day2day operation and maintenance as well as Project related activities.</li><li>Implement changes /upgrades through change management process in all EPC elements, ensuring minimal risks regarding the service to the end-customer.&nbsp;</li><li>Engineer in the role will participate in standby scheme providing 2nd level support to relevant systems/platforms in 24x7 basis. Ensure system’s operational continuity in case of emergency incidents.</li></ul>It would be great if you have:<ul><li>University degree related with Telecommunications, IT or similar technical fields.&nbsp;</li><li>Good knowledge of Mobile Core Concepts, EPC, 4/5G architecture &amp; IP Networks</li><li>2 years of experience in a similar position</li><li>Experience in working with Ericsson EPC is strongly preferred.&nbsp;</li><li>Competence in NFV and Telco Cloud will be considered a plus.&nbsp;</li><li>Administration of Linux based systems</li><li>Able to analyze problems and conduct effective fault diagnosis and system recovery.&nbsp;</li><li>Excellent communication, writing and team building skills. Professional approach to responsibilities – ability to take ownership.&nbsp;</li><li>Team player skills, cooperation and work under pressure capabilities are required.&nbsp;</li><li>Excellent inter-personal and communications skills.&nbsp;</li><li>Strong written and oral communication skills in English.</li><li>Curiosity and willingness to learn</li></ul>What you will get<ul><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Mobile Data Service Junior Engineer

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "&nbsp;Creative Operations Coordinator” to be part of our “Creative Department” .You have a challenging mission for:We are looking for a highly organized and proactive&nbsp;Creative Operations Coordinator to oversee and manage the production requests from our Creative Department. You will ensure the smooth and efficient workflow of projects from initial request to final delivery, maintaining close communication with the creative team, presenters, and copywriters.&nbsp;What will you do:<ul><li>Organize all tasks related to content promotion across our own channels, digital entities, and the EON platform, supported by the Creative Department.</li><li>Receive corporate requests from various departments and coordinate them with the relevant creative teams for execution.</li><li>Monitor project implementation and maintain communication with clients until final delivery.</li><li>Track the weekly production schedule.</li><li>Coordinate communication between production teams, directors, technical staff, and external collaborators.</li><li>Provide support during departmental productions to resolve issues and ensure adherence to timelines.</li><li>Assist in cross-promotion of highlights from Nova’s thematic channels.</li><li>Maintain a production archive.</li><li>Ensure seamless organization of all production aspects (editing, graphics, presenters, on-air scheduling, etc.) for high-quality results.</li><li>Deliver all projects on schedule; monitor percentage of on-time completions and average project turnaround time.</li><li>Ensure all projects meet brand guidelines and company quality standards</li><li>Address production issues promptly to prevent delays; track resolution time and number of issues resolved.</li><li>Maintain clear communication and coordination within the team and with external clients.</li></ul>&nbsp;&nbsp;It would be great if you have:<ul><li>Bachelor’s degree or relevant diploma in Television Production or related fields.</li><li>Proficiency in English.</li><li>Strong computer skills.</li><li>At least 2 years of experience in media or television production.</li><li>Excellent organizational, time management, and problem-solving skills.</li><li>Strong knowledge of MS Office and production tools.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Excellent communication and teamwork skills.</li><li>Excellent command of Greek and English; knowledge of an additional language is a plus.</li><li>Knowledge of Provys is a plus.</li><li>Familiarity with television, film, and sports environments.</li><li>Basic editing and sound mixing skills.</li><li>Awareness of technological developments in audiovisual media.</li></ul>What you will get<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Creative Operations Coordinator

We at Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking “Retail Sales Account Manager – Thessaloniki”&nbsp;to be part of our successful&nbsp;Retail Sales Network Team.You have a challenging mission to:Supervise Nova Stores of your responsibility in order to meet the company's operational standards for high quality customer service.What will you do:<ul><li>Design and implement action plans per store and per product, to achieve quantitative and qualitative targets</li><li>Coordinate, guide and support of the Nova Stores franchisees and sales teams through daily stores visits</li><li>Monitor, analyze and effectively affect results per store and per sales agent</li></ul>It would be great if you have:<ul><li>BSc degree from AEI or TEI. Master’s degree will be considered a plus&nbsp;</li><li>Previous experience in sales</li><li>Good knowledge of English (written and spoken)&nbsp;</li><li>At least 2 years of experience in Sales</li><li>Excellent knowledge of MS Office&nbsp;</li><li>Client-oriented with ability to quickly understand "new" ways of working as well as to propose fresh ideas in order to improve the current procedures.&nbsp;</li><li>Adaptive, team spirit, good interpersonal skills</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids &nbsp;</li></ul>

Retail Sales Account Manager

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking "B2B Deployment Engineer" to be part of our successful “B2B Deployment” team.You have a challenging mission for:The B2B Deployment Engineer will be responsible for the design, implementation, and activation of enterprise telecom solutions (SD-WAN, SD-Branch, Managed Services) across Nova’s network and customer premises. The role combines technical analysis, network design, and collaboration with multiple vendors to deliver large-scale B2B projects. What will you do:<ul><li>Collection of Customer appropriate technical information to proceed on low level design and analysis of complex local area Customers networks to migrate them on Managed Telecom Services or new Generation services (ex. Secure Sdwan, Sdbranch etc.)&nbsp;</li><li>End to End Technical Provisioning of Telecom Managed Services on Nova infrastructure (Core IP, Access IP) &amp; at Customer premises (CPEs, appliances)&nbsp;</li><li>Participation to the prepare of B2B Large scale customers RFP</li><li>Technical Development of B2B Services Tailor Made Solutions&nbsp;</li><li>Technical Development &amp; Lab Adjustment of B2B new NTs &amp; CPEs&nbsp;</li></ul>It would be great if you have:<ul><li>BSc or MSc in Computer Science, Information Security or related degree&nbsp;</li><li>At least 3 years of experience in Telco</li><li>Experienced in deployment, operation, design of complex networks &amp; security solutions (dynamic routing, tunnelling etc)&nbsp;</li><li>Experience in deployment &amp; design of Telecom services based on multi-vendor equipment’s (Cisco, Fortinet, Mikrotik)&nbsp;</li><li>Deep knowledge of cutting-edge Technology SD-WAN &amp; SD-Branch&nbsp;</li><li>Basic knowledge of perimeter Security &amp; Next Generation Firewalls&nbsp;</li><li>Certifications are desirable (Fortinet NSE4-7, Cisco CCNP/CCSP/ CCNA/&nbsp;NSE4/NSE5)&nbsp;</li><li>Basic knowledge of IP Telephony &amp; SIP Protocol&nbsp;</li></ul>What you will get:<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

B2B Deployment Engineer

We at Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking “Retail Sales Account Manager – Athens”&nbsp;to be part of our successful&nbsp;Retail Sales Network Team.You have a challenging mission to:Supervise Nova Stores of your responsibility in order to meet the company's operational standards for high quality customer service.What will you do:<ul><li>Design and implement action plans per store and per product, to achieve quantitative and qualitative targets</li><li>Coordinate, guide and support of the Nova Stores franchisees and sales teams through daily stores visits</li><li>Monitor, analyze and effectively affect results per store and per sales agent</li></ul>It would be great if you have:<ul><li>BSc degree from AEI or TEI. Master’s degree will be considered a plus&nbsp;</li><li>Previous experience in sales</li><li>Good knowledge of English (written and spoken)&nbsp;</li><li>At least 2 years of experience in Sales</li><li>Excellent knowledge of MS Office&nbsp;</li><li>Client-oriented with ability to quickly understand "new" ways of working as well as to propose fresh ideas in order to improve the current procedures.&nbsp;</li><li>Adaptive, team spirit, good interpersonal skills</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Retail Sales Account Manager – Athens

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, are looking for a vibrant and fast thinking “HR Business Partner” to be part of our “HR Team”.You have a challenging mission for: As an HR Business Partner, you will be a trusted advisor to our business leaders, aligning HR initiatives with our strategic goals. You will lead workforce planning, talent management, and employee engagement efforts to support our evolving business needs.What You’ll Do:<ul><li>Partner with business leaders to deliver HR solutions that support our growth and transformation</li><li>Develop and implement HR strategies that drive business success and a caring company environment</li><li>Foster a positive workplace culture that promotes genuine care for people, transparency, fairness, inclusion, and employee well-being</li><li>Lead talent management, workforce planning, and employee engagement initiatives tailored to a dynamic environment</li><li>Actively contribute to the selection, retention and development of talent with initiatives tailored to the company industry demands</li><li>Provide HR guidance on organizational change, performance improvement, and employee development&nbsp;</li><li>Analyze workforce metrics and provide actionable insights to optimize productivity and effectiveness&nbsp;</li></ul>What We’re Looking For:<ul><li>At least 3 years of proven experience as an HR Business Partner, with a track record of achieving significant results&nbsp;</li><li>University degree in Finance, Management or Engineering is a must</li><li>MSc in HR will be considered a plus</li><li>Strong business acumen and understanding of growth-driven organizations</li><li>Excellent interpersonal and communication skills with the ability to influence at all levels</li><li>Autonomous and dynamic personality&nbsp;</li><li>A proactive, strategic mindset with the ability to navigate change effectively</li></ul>What you will get<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

HR Business Partner

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " Internal Communications Specialist” to be part of our “HR Team”You have a challenging mission for:You will be responsible for crafting and executing internal communication plans that keep our employees informed, engaged, and aligned with company goals. You’ll play a key part in building a transparent, consistent, and human-centric workplace culture.&nbsp;&nbsp;What will you do:<ul><li>Develop and implement internal communication plans and campaigns that support organizational objectives and people’s needs&nbsp;</li><li>Write, edit, and distribute internal content including newsletters, company announcements, leadership updates, and intranet posts&nbsp;</li><li>Collaborate with HRBPs and department heads to share updates, drive employee engagement initiatives, and build open communication channels&nbsp;</li><li>Manage internal communication channels such as newsletter, emails, intranet, and town halls&nbsp;</li><li>Combine the support of management initiatives through clear, consistent messaging and the employees’ needs for clear and transparent communication&nbsp;</li><li>Build internal employer branding and ensure consistency across all internal content&nbsp;</li></ul>It would be great if you have:<ul><li>Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.&nbsp;</li><li>3-6 years of experience in internal or corporate communications&nbsp;</li><li>Exceptional writing, editing, and storytelling skills in Greek and English&nbsp;</li><li>Strong interpersonal and collaboration skills&nbsp;</li><li>Ability to translate complex information into clear, engaging messages&nbsp;</li><li>Experience working with digital communication tools&nbsp;</li><li>Positive thinker with strong attention to detail and project management skills&nbsp;</li><li>Experience in a fast-paced or global work environment.&nbsp;</li><li>Knowledge of employee engagement strategies or organizational psychology.&nbsp;</li><li>Background in employer branding or culture communications.&nbsp;</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Internal Communications Specialist

We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant, young, and fast thinking “Account Manager - D2D FTTH” to be part of our successful team in our “D2D Sales Team”.&nbsp;You have a challenging mission for:Managing and supporting sales teams in the field, ensuring they meet and exceed acquisition targets while maintaining high service quality and compliance standardsWhat will you do:&nbsp;<ul><li>Provide on-the-ground support to D2D sales teams, ensuring alignment with company goals and commercial policies.</li><li>Work closely with agents, supervisors, and partners to optimize performance and increase market penetration.</li><li>Ensure sales teams are equipped with the necessary knowledge, tools, and motivation to drive high-quality customer acquisitions.</li><li>Track KPIs and performance metrics to identify areas for improvement.</li><li>Implement best practices in sales techniques, customer engagement, and conversion strategies.</li><li>Collaborate with cross-functional teams (marketing, operations, customer service) to enhance customer experience and retention.</li><li>Develop strong relationships with external sales partners and ensure alignment with business objectives.</li><li>Coordinate with internal teams to resolve issues, streamline processes, and enhance sales effectiveness.</li><li>Provide ongoing training, coaching, and feedback to field sales agents.</li></ul>It would be great if you have:<ul><li>At least 2 years of experience in D2D B2C sales (Telecommunications or related industry preferred).</li><li>Proven experience in sales team coordination, on-field support, and direct sales optimization.</li><li>Strong understanding of FTTH products and the ability to communicate their value effectively.</li><li>Experience working with sales &amp; CRM systems (Knowledge of WIND/Nova systems will be considered a strong plus).</li><li>Prior experience in FTTH/D2D sales operations or partner management.</li><li>Data-driven mindset with the ability to analyze sales trends and take proactive action.</li><li>Hands-on experience in coaching and training field sales teams.</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Account Manager – D2D FTTH

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece,&nbsp;offering a wide range of services including mobile, fixed, internet, and television. We are committed to providing a high-quality and reliable network for our customers. As part of our commitment to excellence, we are looking for a highly skilled and motivated NMC / NOC Supervisor to join our team in Athens.You have a challenging mission for:The NMC (Network Management Center) / NOC (Network Operations Center) Supervisor is responsible for the day-to-day management and supervision of the NMC / NOC team. This role is critical to ensuring the continuous and optimal performance of Nova's network infrastructure. The supervisor will oversee network surveillance, incident management, and escalation procedures, providing leadership and technical guidance to the team to meet key performance indicators (KPIs) for network availability and service delivery.What will you do:&nbsp;<ul><li>Supervise and provide technical guidance to a 24/7 NMC / NOC team.</li><li>Manage shift schedules and daily workloads for team members.</li><li>Conduct performance evaluations, assist in hiring new personnel, and develop training plans to ensure a highly skilled and effective team.</li><li>Foster a collaborative and positive team environment, ensuring a focus on solutions and continuous improvement.</li><li>Oversee the 24/7 monitoring and surveillance of the entire network infrastructure (Mobile, Fixed, IP, Access, etc.).</li><li>Ensure timely detection, logging, and documentation of all network incidents in the ticketing and management systems.</li><li>Lead incident response, including troubleshooting and coordinating with other departments or external contractors for fault resolution.</li><li>Manage and communicate incidents impacting Service Level Agreements (SLAs) and escalate issues as per established procedures.</li><li>Ensure all approved policies, standards, and procedures for the NMC / NOC are followed.</li><li>Develop and improve communication and escalation plans to enhance efficiency in incident management.</li><li>Generate and present operational shift reports and updates to senior management, providing insight into network performance and key activities.</li><li>Contribute to and provide technical quality assurance for outage post-mortem analyses.</li><li>Act as a Tier 2/3 escalation point for complex technical issues.</li><li>Contribute to strategic planning by providing insights on network capacity, performance, and future improvements.</li><li>Assist in the evaluation of new products, systems, and equipment for the NMC / NOC.</li></ul>It would be great if you have:<ul><li>Higher Diploma or degree in Electrical/Telecommunications/Computer Systems Engineering or Information Technology.</li><li>Minimum of 3-5 years of experience in a Network Operations Center (NOC) or similar telecommunications environment.</li><li>Proven experience in a supervisory or management role is highly preferred.</li><li>Strong knowledge of networking protocols such as TCP/IP, DNS, and DHCP.</li><li>Proficiency with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).</li><li>Experience with ticketing systems for incident and problem management (e.g., ServiceNow, JIRA).</li><li>Fundamental knowledge of routing and switching, network architecture concepts (LAN/WAN, VPN, firewalls), and IP Networks.</li><li>Familiarity with cloud infrastructure and services (e.g., AWS, Azure) and automation scripting (e.g., Python, Bash) is a plus.</li><li>Relevant certifications (e.g., CCNP, ITIL) are highly desirable.</li><li>Strong leadership, people management, and problem-solving skills.</li><li>Excellent verbal and written communication skills in both Greek and English.</li><li>Ability to work effectively under pressure and make sound decisions in critical situations.</li><li>Strong organizational skills with a keen attention to detail.</li><li>A proactive attitude and a strong sense of ownership and accountability.</li><li>Flexibility and willingness to work shift hours (including day and night shifts) in a 24/7 environment.</li></ul>&nbsp;What you will get<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC Supervisor

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " Store B2B Sales Account Manager” to be part of our successful team in our “Store B2B Sales team in Epirus”.You have a challenging mission for:Building strong relationships with corporate clients, drive sales growth, and deliver tailored solutions to meet evolving business needs. By managing in-store sellers, ensuring smooth operations, and staying ahead of competitors, you’ll play a key role in expanding Nova Stores’ corporate presence.What will you do:<ul><li>Responsible for corporate sales within the framework defined by the company for Nova Stores.</li><li>Responsible for the In Store Sellers.</li><li>Responsible for the development of corporate customers in the SOHO / SME category in the stores of their responsibility.</li><li>Responsible for developing and achieving corporate sales goals.</li><li>Monitoring the competition and suggestions for improvement regarding the presence of the company.</li><li>Responsible for the efficient operation of the stores and the implementation of their management procedures.</li></ul>It would be great if you have:<ul><li>A Bachelor’s degree (BSc required).</li><li>At least 2 years of experience in B2B sales or store operations.</li><li>Excellent command of English, both written and spoken.</li><li>Strong PC skills with very good knowledge of MS Office.</li><li>Clear, effective, and confident communication skills.</li><li>A collaborative mindset with a strategic approach to problem-solving.</li><li>Strong analytical thinking and solid negotiation skills.</li><li>Drive, adaptability, and a passion for achieving results.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Account Manager

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