Πληροφορική

Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Κέντρο Εξυπηρέτησης / Call Center

Άλλο

ΜΜΕ / Social Media

Εμπόριο Λιανικής

Ανθρώπινο Δυναμικό / HR

Εταιρικές Πωλήσεις

Marketing

Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Νομικές Υπηρεσίες

Γραμματειακή Υποστήριξη

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Αισθητική / Κομμωτήριο

Επαγγέλματα Υγείας

Ναυτιλία

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Internship

FullTime

OnSite

Hybrid

Remote

As a SME IT Sales Supervisor you will be reporting to SME Manager and will be responsible for leading a team of IT Account Managers to achieve targets and business growth objectives. You will play a crucial role in driving revenue, expanding the customer base and enhancing the company's market presence through Edge-Technology services.Your key accountabilities and decision ownership :&nbsp; •&nbsp;&nbsp; &nbsp;Work closely with the marketing team to align sales and marketing efforts •&nbsp;&nbsp; &nbsp;Placing &nbsp;the targets and the priorities for his/her team and driving weekly/monthly plan of action •&nbsp;&nbsp; &nbsp;Stay updated with the latest technological advancements and industry developments •&nbsp;&nbsp; &nbsp;Maintain a deep understanding of the company's IT products and services&nbsp; •&nbsp;&nbsp; &nbsp;Educate the IT team and customers on product features and benefits.&nbsp; •&nbsp;&nbsp; &nbsp;Influence internal stakeholders with regards the SME portfolio &amp; GTM plan by sharing views &amp; insights from Market •&nbsp;&nbsp; &nbsp;Develop new business opportunities with prospect customers by introducing Vodafone’s Business ICT and IoT solutions.Who you are•&nbsp;&nbsp; &nbsp;Bachelor’s Degree. Master Degree would be considered as a plus •&nbsp;&nbsp; &nbsp;Very good oral and written communication skills in both Greek and English language •&nbsp;&nbsp; &nbsp;A total of 3 years previous work experience in Sales depts (either Retail or Business)&nbsp; •&nbsp;&nbsp; &nbsp;Working knowledge of MS Project, Word, Excel, PowerPoint&nbsp; •&nbsp;&nbsp; &nbsp;Communicating with impact •&nbsp;&nbsp; &nbsp;People management skills •&nbsp;&nbsp; &nbsp;Excellent stakeholder engagement skills and influencing skills.&nbsp; •&nbsp;&nbsp; &nbsp;Excellent consulting skills on Market’s latest IT Services portfolio •&nbsp;&nbsp; &nbsp;Excellent presentation and negotiations skills&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.What's in it for you•  &nbsp;Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp;&nbsp;Private Health &amp; Medical Insurance &nbsp; • &nbsp;&nbsp;Hybrid way of working: a blend of 20% remote and 80% office-based working, including the option to work up to 20 days from abroad&nbsp; •  &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •  &nbsp;Unlimited access to learning resources and trainings&nbsp; •  &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •  &nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development •  &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •  &nbsp;Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

ICT SME Sales Supervisor (Thessaloniki)

As an ICT Corporate Account Manager you will be responsible for Vodafone Business Managed Cloud, Network, Security, SaaS and &amp; Internet-of-Things solutions. The role includes exploring prospect opportunities and establishing and maintaining business relationships with enterprise customers in order to achieve sales targets.Your role Key accountabilities and decision ownership: &nbsp;<ul><li>Develop new business opportunities with prospect customers by introducing Vodafone’s Business ICT and IoT solutions. &nbsp;</li><li>Perform daily customer visits, interact with customer IT decision makers (CTO, CIO), analyse customer requirements to recommend relevant product and solutions to maximize value.&nbsp;</li><li>Pitch solutions and customer references around the domains of managed network, managed security, managed infrastructure (on-prem, co-location, cloud), managed SaaS. &nbsp;</li><li>Work alongside a wide ecosystem of people (sales, presales, support) to ensure customer requirements are delivered within agreed timeframes. &nbsp; &nbsp;</li><li>Collaborate with telco account teams to identify and grow opportunities within the assigned territory.&nbsp;</li><li>Clearly communicate account status and sales cycle progress in weekly and monthly updates.&nbsp;</li><li>Build and maintain trustful and long-term relationships with customers and be the lead contact point for IT-related matters and their Digital Transformation agenda.&nbsp;</li></ul>Who you are<ul><li>University degree or Diploma in IT or related field&nbsp;</li><li>At least 4 years experience in a relevant field&nbsp;</li><li>Excellent speaking and writing English skills&nbsp;</li><li>Results oriented and attention to detail</li><li>Inspired for effective communication in technical and commercial terms and ability to explain the benefits of Cloud &amp; ICT economics</li><li>Ability to understand the customer’s IT operation model and propose the benefits of moving to Vodafone’s cloud solutions&nbsp;</li><li>Relevant minimum 5 years’ experience in IT sales in business and enterprise customers</li><li>Experience with XaaS (as a Service) business models and economics</li><li>Passion for continuous learning of new technologies and stay current with latest Cloud services &amp; solutions&nbsp;</li><li>Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 20% office based and 80% remote/field-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

ICT Corporate Account Manager

As a Tech Business Workflow SPV, you will be responsible for reviewing, evaluating, simplifying and designing business processes to continually improve service delivery for Vodafone customers through digital-care and assisted care touchpoints. You will be responsible to design end2end Assisted flows and the Digital self-care journeys into production, in cooperation with digital tribe teams (Tobi, Web, App). You will review Digital care analytics insights, recommend, design and test journey improvements. You will develop and deliver improvements within Customer Operations department and across the wider business with main focus to optimize end user/customer experience, processes and revenues.&nbsp;More specifically you will:&nbsp;<ul><li>Design, build, test and deploy digital self-care journeys&nbsp;</li><li>Analyse, validate and develop business process flows&nbsp;</li><li>Work with business owners and senior stakeholders to define, develop and implement innovative business solutions for digital self-care journeys&nbsp;</li><li>Planning &amp; Execution: ensure that own responsibilities’ operations are executed successfully, and planned results are obtained&nbsp;</li><li>Lead Gap-Analysis sessions; As-Is/To-Be customization of business processes per requirements, blue printing, prototyping, and documentation&nbsp;</li><li>Facilitate process workflow modelling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases for customer operations&nbsp;</li><li>Report, update and escalate internally the most important issues that will affect end user/customer experience, processes and revenues&nbsp;</li></ul>Who you are<ul><li>Bachelor degree in Business or Engineering&nbsp;</li><li>Professional experience with a focus on delivering process and journey enhancement deliverables &nbsp;</li><li>Microsoft office suite with marked proficiency using Visio, PowerPoint, Excel for presentations and metrics&nbsp;</li><li>Experience in developing, implementing, monitoring and communicating with impact insights based on various internal and external sources and translating these insights into actionable improvements&nbsp;</li><li>Ability to set clear goals and timelines, manage communications between multiple stakeholders, communicate the ‘big picture’, inspire and convince&nbsp;</li><li>Excellent analytical and influencing skills&nbsp;</li><li>Strong conceptual thinking skills with an ability to problem solve, recommend solutions and intuitively prioritize business issues&nbsp;</li><li>Exceptional communication skills, both written and verbal, with a proven ability to effectively partner with peers and senior management in driving change&nbsp;</li><li>Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently within established timeframes&nbsp;</li><li>Excellent communication skills (oral &amp; written) both in Greek and English&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

Tech Business Workflow Supervisor

Being part of an agile team, Android Developer will contribute to designing &amp; implementing Vodafone’s high volume and high impact mobile apps.&nbsp;•&nbsp;&nbsp;&nbsp;Design and develop new features and user-interface for Vodafone’s mobile apps and maintain existing ones. Transform functional requirements to technical user stories and assign business value. Write clean and maintainable code ensuring quality via unit testing.•&nbsp;&nbsp;&nbsp;Contribute, as member of a cross functional agile team, in the research, analysis, design development and testing of solutions that best suit business and technology strategy. Be able to remove technical impediments and suggest alternatives.&nbsp;•&nbsp;&nbsp;&nbsp;Be part of a powerful chapter that will give you the opportunity to take initiative and improve the codebase. Participate in code reviews and share feedback fostering the sense of community.•&nbsp;&nbsp;&nbsp;Leverage our CICD infrastructure to develop and distribute apps faster. Through our monitoring tools you will also be able to easily and quickly sport any issues.•&nbsp;&nbsp;&nbsp;Keep in touch with latest technological breakthroughs in Android and use latest tools and libraries. See how you can impact close to a million users through our state-of-the-art applications.Who you are•&nbsp;&nbsp;&nbsp;At least 2 years of experience in native Android application development. Koltin as a primary language. Knowledge in Compose, Coroutines and MVVM architecture is a huge plus.&nbsp;•&nbsp;&nbsp;&nbsp;Strong background in Computer science, Engineering or another relative field.•&nbsp;&nbsp;&nbsp;Working experience in agile environments/teams will be highly appreciated.•&nbsp;&nbsp;&nbsp;Experience with RESTful APIs, Retrofit and OKHttp client, clean architecture, JSON consumption and manipulation.•&nbsp;&nbsp;&nbsp;Familiarity with unit testing and testing frameworks like Mockito and Robolectric. Experience with CI/CD pipelines and code versioning tools will be considered a plus.•&nbsp;&nbsp;&nbsp;Self-motivated with strong analytical thinking and problem-solving skills. Commitment to continuously learning and staying up to date with the latest technology and industry trends.•&nbsp;&nbsp;&nbsp;Open to multiplatform technologies.•&nbsp;&nbsp;&nbsp;Strong communications skills in both Greek &amp; English, and ability to interact with technical and non technical colleagues.•&nbsp;&nbsp;&nbsp;Fulfilled military services (for male candidates)&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;&nbsp;Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;•&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;•&nbsp;Special employee offers and discounts&nbsp;

Android Developer (Heraklion Crete)

Android Developer (Thessaloniki)

Android Developer (Athens)

As a Cloud Operation Engineer, you will be part of the Cloud team, that is in charge for the operations of cloud environment used to virtualize network functions in Vodafone network.Main responsibilities and activities are:•&nbsp;&nbsp;Managing and supporting a mixed environment of Vmware ESX, Tanzu&nbsp;and Openshift Cloud Platforms.•&nbsp;&nbsp;Installing, configuring, implementing the Cloud infrastructure•&nbsp;&nbsp;Performing&nbsp;troubleshooting, incident management and error handling for cloud platforms.•&nbsp;&nbsp;Executing change management, fault management, service request processes.•&nbsp;&nbsp;Evaluating&nbsp;new versions, firmware and patches. Implementing major upgrades and security patches regularly.•&nbsp;&nbsp;Discussing platform evolution with vendors and design teams•&nbsp;&nbsp;Implementing security policies and fixing vulnerabilities on platforms according to the best practices and company procedures.&nbsp;•&nbsp;&nbsp;Periodic monitoring of platforms, performance tuning, capacity planning and trend analysis.•&nbsp;&nbsp;Providing assistance in new projects during all stages, including: assessment, planning, designing, initiation, implementation.•&nbsp;&nbsp;Maintaining operational readiness, ensuring complete recovery in the event of a disaster. Attend DR tests regularly, update the policies and procedures as required.•&nbsp;&nbsp;&nbsp;Incident, change and problem management for Cloud platforms•&nbsp;&nbsp;&nbsp;Life cycle management of cloud infrastructure•&nbsp;&nbsp;&nbsp;Technology vendors managementWho you are•&nbsp;&nbsp;University degree from telecommunications engineering, information technology or equivalent STEM degree with ICT experience•&nbsp;&nbsp;At least 3 years experience working in a large, enterprise environment working with problem solving, troubleshooting and analysis processes•&nbsp;&nbsp;Good knowledge of Cloud, CAAS/PAAS/IAAS technologies.•&nbsp;&nbsp;Excellent working experience on VMware and Redhat Linux.•&nbsp;&nbsp;Good knowledge of Storage, SAN, Network&nbsp;•&nbsp;&nbsp;Good knowledge of vROPS, PowerCLI, DevOps tools.•&nbsp;&nbsp;System/cloud administration experience with Vmware ESX, Openshift Cloud Platform•&nbsp;&nbsp;Good knowledge of automation solutions (Ansible, Git, Python)•&nbsp;&nbsp;Preferred (not mandatory) technical certifications (VCTA, VCP, VCAP)Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;•&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;•&nbsp;Special employee offers and discounts

Cloud Operations Engineer

About Tech Opportunities in Thessaloniki:Vodafone brings the future of technology in Thessaloniki, giving the opportunity to both experienced and junior Engineers and Agile Practitioners, with a passion for new technologies, to work in a hybrid way in Thessaloniki.&nbsp;We strengthen our commitment to create a sustainable digital society with equal opportunities for all, using the power of technology.&nbsp;Current openings in Thessaloniki (Hybrid):<ul><li>Vodafone Internship Program</li><li>Vodafone Discover Graduate Program - Software Development Stream</li><li>Technical IT Product Manager&nbsp;</li><li>UIM Chapter Lead</li><li>Mobile CRM Chapter Lead</li><li>Fixed CRM Chapter Lead</li><li>Solution Architect</li><li>Developement Chapter Lead (API)&nbsp;</li><li>Android Developer (Kotlin, Mobile APIs, Design patterns)&nbsp;</li><li>Data Engineer</li><li>Sr. Cyber Security Engineer</li><li>Tech Lead</li><li>Data Solution Architect&nbsp;</li></ul>What's in it for you:• Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad. Our office is in Foinikas,Thessaloniki.&nbsp;• Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;• Unlimited access to learning resources and trainings&nbsp;• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;• Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;• Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;• Needless to say, we cater for your communication wherever you are&nbsp;• Special employee offers and discounts&nbsp;

Career Opportunities @ Tech Hub Thessaloniki (12 placements)

Vodafone brings the future of technology in Crete, giving the opportunity to both experienced and junior&nbsp;Software Engineers, with a passion for new technologies, to&nbsp;work in a hybrid way from Heraklion, Crete. Vodafone Tech Hub in Crete, strengthens our commitment to create a sustainable digital society with equal opportunities for all, using the power of technology. Being part of an agile team, you will contribute to designing and implementing Vodafone’s high volume and high impact web and mobile applications.&nbsp;Current openings in Heraklion, Crete (Hybrid):•&nbsp;&nbsp;&nbsp;Java Developer&nbsp;(Microservices, SpringBoot, Quarkus)•&nbsp;&nbsp;&nbsp;Front-End Developer&nbsp;(React.js, JavaScript, Next.js)•&nbsp;&nbsp;&nbsp;&nbsp;iOS Developer&nbsp;(Swift, Objective-C)•&nbsp;&nbsp;&nbsp;Android Developer&nbsp;(Kotlin, Mobile APIs, Design patterns)•&nbsp;&nbsp;&nbsp;Quality Assurance Engineer&nbsp;(Selenium, Appium, Cucumber/Gkerkin, API, Python).•&nbsp;&nbsp;&nbsp;DevOps Engineer&nbsp;(Public Cloud, Linux, Kubernetes, Docker, CI/CD pipelines)•&nbsp;&nbsp;&nbsp;Microservices Chapter Lead &nbsp;About the Chapter Lead roles:&nbsp;A Chapter Lead is the Product Owner of Skills Development, who builds expertise in the chapter and develops chapter members.What's in it for you: •&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad. Our office is in Heraklion, Crete.&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;•&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Special employee offers and discounts&nbsp;

Career Opportunities @Tech Hub (Heraklion, Crete) (7 placements)

Η MACOhair, κορυφαία εταιρεία στον χώρο των Συστημάτων Μαλλιών &amp; Περούκων, αναζητά έναν Customer Experience &amp; Relations Specialist, ο οποίος θα αναλάβει την επικοινωνία με τους πελάτες μας, προσφέροντας μια προσωποποιημένη και premium εμπειρία εξυπηρέτησης.Αν σου αρέσει να δημιουργείς σχέσεις εμπιστοσύνης με τους πελάτες, έχεις εξαιρετικές επικοινωνιακές δεξιότητες και θέλεις να γίνεις μέρος μιας αναπτυσσόμενης εταιρείας, αυτή η θέση είναι για σένα!Αρμοδιότητες:<ol><li>Διαχείριση εισερχόμενων επικοινωνιών μέσω τηλεφώνου, email και μηνυμάτων με σκοπό την άριστη εξυπηρέτηση των πελατών</li><li>Δημιουργία σχέσεων εμπιστοσύνης με τους πελάτες, προσφέροντας προσωποποιημένες προτάσεις προϊόντων και υπηρεσιών</li><li>Υποστήριξη πελατών με ιατρικές ανάγκες, παρέχοντας ενσυναίσθηση και διακριτικότητα</li><li>Αντιμετώπιση και διαχείριση παραπόνων, με στόχο την εύρεση λύσεων και την ενίσχυση της ικανοποίησης των πελατών</li><li>Υποδοχή και εξυπηρέτηση VIP πελατών που επισκέπτονται το κατάστημα, δημιουργώντας μια πολυτελή εμπειρία</li><li>Διαχείριση λογαριασμών και παραγγελιών πελατών, προτείνοντας εξατομικευμένες λύσεις</li><li>Παρακολούθηση της ικανοποίησης των πελατών μέσω follow-up επικοινωνιών και προτάσεων βελτίωσης</li><li>Διατήρηση αρχείων πελατών και αξιοποίηση εργαλείων CRM για τη βελτιστοποίηση της εμπειρίας εξυπηρέτησης</li></ol>Τι ζητάμε<ol><li>Προηγούμενη εμπειρία στην εξυπηρέτηση πελατών πολυτελών προϊόντων ή υπηρεσιών</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα δημιουργίας σχέσεων εμπιστοσύνης</li><li>Ικανότητα διακριτικής και επαγγελματικής διαχείρισης ευαίσθητων περιπτώσεων πελατών</li><li>Οργανωτικότητα, προσοχή στη λεπτομέρεια και ικανότητα διαχείρισης πολλαπλών αιτημάτων</li><li>Εμπειρία σε πωλήσεις ή διατήρηση πελατών (customer retention) θα εκτιμηθεί ιδιαίτερα</li><li>Γνώση τηλεφωνικής και online επικοινωνίας μέσω email, WhatsApp, Viber, Messenger</li><li>Εξοικείωση με εργαλεία CRM και ηλεκτρονική διαχείριση πελατών θα θεωρηθεί επιπλέον προσόν</li><li>Άριστη χρήση της ελληνικής γλώσσας και πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Ικανότητα εργασίας τόσο ανεξάρτητα όσο και ως μέλος ομάδας</li></ol>Τι προσφέρουμε:<ul><li>Σταθερή θέση εργασίας σε ένα πολυτελές Ινστιτούτο με εξειδίκευση στις πιο σύγχρονες λύσεις προσθετικής μαλλιών.</li><li>Συνεχής εκπαίδευση και υποστήριξη από την ομάδα της MACOhair.</li><li>Ανταγωνιστικό πακέτο αποδοχών (900-1.200€) και bonus.</li><li>Δυνατότητα εξέλιξης και ανάπτυξης μέσα στην εταιρεία.</li></ul>

Customer Experience & Relations Specialist Καλλιθέα

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customer experience & relations specialist καλλιθέα

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