Εμπόριο Λιανικής

Πληροφορική

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Εστίαση

Αποθήκη / Logistics

Εταιρικές Πωλήσεις

Κέντρο Εξυπηρέτησης / Call Center

Βιομηχανική Παραγωγή

Τουρισμός / Ξενοδοχεία

Εκπαίδευση

Άλλο

Επαγγέλματα Υγείας

Διοίκηση Επιχειρήσεων

Μεταφορές

Αισθητική / Κομμωτήριο

Ναυτιλία

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

Marketing

ΜΜΕ / Social Media

Αερομεταφορές

Εργάτες

Φροντίδα Κτιρίων / Σπιτιών

Αθλητισμός / Fitness

Νομικές Υπηρεσίες

Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Φροντίδα Ζώων

Προσωπικό Ασφαλείας

Φροντίδα Ενήλικων / Παιδιών

Αγροτική Παραγωγή

LastWeek

LastThreeDays

Today

Aoristou

Internship

Seasonal

FullTime

PartTime

OnSite

Remote

Hybrid

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations.Key responsibilities:<ul><li>Provides friendly service and maintains positive relationships with our customers.</li><li>Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty.</li><li>Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company.</li><li>Administers Customers’ claims in line with SKY express internal policies and applicable regulations.</li></ul>Skill set:<ul><li>Customer oriented.</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service.</li><li>Excellent verbal &amp; written communication skills in English</li><li>Ability to work on Microsoft Windows &amp; Office applications</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Customer Care Agent (ATH based)

As a Customer Support Coordinator you will have to manage and guide a team of customer service employees and ensure that the team complies with the policies and procedures of the organization. You will also be responsible for maintaining a positive image, brand, and reputation of the organization.How you will contribute to our success:<ul><li>Manage our team of the Backoffice and Field Customer Service Representatives, motivating the team to perform at their best;</li><li>Ensure clients’ appointments with House/Field Surveyors and Technicians of the company are held and hence that the daily targets (number of outbound calls, number of visits at subscribers’ premises) are met;</li><li>Manage customer support tickets through coordination with the relevant departments;</li><li>Ensure that the clients’ as well as internal databases are always up to date;</li><li>Ensure that team members always adhere to the company guidelines and policies;</li><li>Guide and help the team to identify and resolve any customer service queries;</li><li>Report to the Project Manager on progress and outstanding issues.</li></ul>To be a fit you will need:<ul><li>Customer Service Certification;</li><li>2 years of experience as a Customer Support Coordinator or a similar role in the Customer Service department;</li><li>Very good command of the German Knowledge (current level: B2);</li><li>Excellent knowledge of English language;</li><li>Awareness of reporting tools;</li><li>Strong analytical and problem-solving abilities;</li><li>Outstanding management and leadership skills;</li><li>Excellent written and verbal communication skills.</li></ul>Ideally, you ’ll also have:Previous working experience in the telecommunications industry.What we offer:<ul><li>Competitive remuneration package;</li><li>Private Health Insurance;</li><li>Flexible remote working;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>

Customer Support Coordinator

Η MACOhair, κορυφαία εταιρεία στον χώρο των Συστημάτων Μαλλιών &amp; Περούκων, αναζητά έναν Customer Experience &amp; Relations Specialist, ο οποίος θα αναλάβει την επικοινωνία με τους πελάτες μας, προσφέροντας μια προσωποποιημένη και premium εμπειρία εξυπηρέτησης.Αν σου αρέσει να δημιουργείς σχέσεις εμπιστοσύνης με τους πελάτες, έχεις εξαιρετικές επικοινωνιακές δεξιότητες και θέλεις να γίνεις μέρος μιας αναπτυσσόμενης εταιρείας, αυτή η θέση είναι για σένα!Αρμοδιότητες:<ol><li>Διαχείριση εισερχόμενων επικοινωνιών μέσω τηλεφώνου, email και μηνυμάτων με σκοπό την άριστη εξυπηρέτηση των πελατών</li><li>Δημιουργία σχέσεων εμπιστοσύνης με τους πελάτες, προσφέροντας προσωποποιημένες προτάσεις προϊόντων και υπηρεσιών</li><li>Υποστήριξη πελατών με ιατρικές ανάγκες, παρέχοντας ενσυναίσθηση και διακριτικότητα</li><li>Αντιμετώπιση και διαχείριση παραπόνων, με στόχο την εύρεση λύσεων και την ενίσχυση της ικανοποίησης των πελατών</li><li>Υποδοχή και εξυπηρέτηση VIP πελατών που επισκέπτονται το κατάστημα, δημιουργώντας μια πολυτελή εμπειρία</li><li>Διαχείριση λογαριασμών και παραγγελιών πελατών, προτείνοντας εξατομικευμένες λύσεις</li><li>Παρακολούθηση της ικανοποίησης των πελατών μέσω follow-up επικοινωνιών και προτάσεων βελτίωσης</li><li>Διατήρηση αρχείων πελατών και αξιοποίηση εργαλείων CRM για τη βελτιστοποίηση της εμπειρίας εξυπηρέτησης</li></ol>Τι ζητάμε<ol><li>Προηγούμενη εμπειρία στην εξυπηρέτηση πελατών πολυτελών προϊόντων ή υπηρεσιών</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα δημιουργίας σχέσεων εμπιστοσύνης</li><li>Ικανότητα διακριτικής και επαγγελματικής διαχείρισης ευαίσθητων περιπτώσεων πελατών</li><li>Οργανωτικότητα, προσοχή στη λεπτομέρεια και ικανότητα διαχείρισης πολλαπλών αιτημάτων</li><li>Εμπειρία σε πωλήσεις ή διατήρηση πελατών (customer retention) θα εκτιμηθεί ιδιαίτερα</li><li>Γνώση τηλεφωνικής και online επικοινωνίας μέσω email, WhatsApp, Viber, Messenger</li><li>Εξοικείωση με εργαλεία CRM και ηλεκτρονική διαχείριση πελατών θα θεωρηθεί επιπλέον προσόν</li><li>Άριστη χρήση της ελληνικής γλώσσας και πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Ικανότητα εργασίας τόσο ανεξάρτητα όσο και ως μέλος ομάδας</li></ol>Τι προσφέρουμε:<ul><li>Σταθερή θέση εργασίας σε ένα πολυτελές Ινστιτούτο με εξειδίκευση στις πιο σύγχρονες λύσεις προσθετικής μαλλιών.</li><li>Συνεχής εκπαίδευση και υποστήριξη από την ομάδα της MACOhair.</li><li>Ανταγωνιστικό πακέτο αποδοχών (900-1.200€) και bonus.</li><li>Δυνατότητα εξέλιξης και ανάπτυξης μέσα στην εταιρεία.</li></ul>

Customer Experience & Relations Specialist Καλλιθέα

Η MACO, κορυφαία εταιρεία στον χώρο των Συστημάτων Μαλλιών και των Περούκων, αναζητά νέους συνεργάτες για την ενίσχυση του τμήματος τηλεφωνικής εξυπηρέτησης πελατών. Η θέση προσφέρεται με δια ζώσης μοντέλο εργασίας: Η εργασία πραγματοποιείται από τα γραφεία της εταιρείας στην Καλλιθέα.Κύριες Αρμοδιότητες:<ul><li>Παροχή τηλεφωνικής ενημέρωσης σε νέους πελάτες σχετικά με τα προϊόντα και τις υπηρεσίες της εταιρείας (εισερχόμενες κλήσεις).</li><li>Εξυπηρέτηση υφιστάμενου πελατολογίου, με στόχο την κατανόηση, διαχείριση και καταγραφή αιτημάτων, παραπόνων και προβλημάτων.</li><li>Διατήρηση και ενίσχυση σχέσεων εμπιστοσύνης και συνεργασίας με τους πελάτες.</li><li>Συστηματική καταγραφή πληροφοριών και επιμελημένη τήρηση αρχείων.</li></ul>Τι ζητάμε<ul><li>Ευχέρεια στον προφορικό και γραπτό λόγο.</li><li>Βασικές γνώσεις χειρισμού ηλεκτρονικού υπολογιστή.</li><li>Απολυτήριο Λυκείου.</li><li>Γνώση της Αγγλικής γλώσσας θα θεωρηθεί επιπλέον προσόν.</li><li>Πελατοκεντρική προσέγγιση και άριστες δεξιότητες επικοινωνίας.</li><li>Ομαδικό πνεύμα και συνεργασία.</li></ul>Τι προσφέρουμε:<ul><li>Πλήρη απασχόληση με σύμβαση εργασίας αορίστου χρόνου.</li><li>Αμειβόμενη εκπαίδευση από έμπειρους επαγγελματίες του κλάδου.</li><li>Σύστημα αξιολόγησης και επιβράβευσης της απόδοσης με μηνιαίο μπόνους.</li><li>Ευκαιρίες επαγγελματικής ανάπτυξης σε μια ταχέως αναπτυσσόμενη εταιρεία.</li></ul>

Υπάλληλος Τηλεφωνικού Κέντρου (ΔΙΑ ΖΩΣΗΣ)

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Dutch Social Media Advisor.&nbsp;Why a Fintech Consultant role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Social Networking Giant and Global Social Hub</li><li>Fast-track career development opportunity</li></ul>&nbsp;What does your day-to-day in this role look like:&nbsp;<ul><li>Assist customers using your troubleshooting skills</li><li>Become a product expert</li><li>Be ready to help via email/chat and phone calls</li><li>Use your positive energy</li><li>Specialize in a specific brand</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Dutch, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!

Dutch Social Media Advisor

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Portuguese Back Office Email Support for Video Game Platform.&nbsp;Why this role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Video Game Platform</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look:&nbsp;&nbsp;<ul><li>Specialist training for the product/service, which will be a vibrant and innovative video game platform You will:<ul><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving, with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul></li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Portuguese , good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>&nbsp;BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>

Portuguese Back Office Email Support

In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.&nbsp;Key Responsibilities:Collaborate with internal and external stakeholders to ensure excellent customer supportProvide specialized support for complex issues beyond frontline capabilitiesIdentify and recommend process improvementsParticipate in daily alignmentCommunicate with customers when necessary&nbsp;&nbsp;Requirements<ul><li>2+ years of experience in online customer service or back-office roles</li><li>Strong analytical, prioritization, and active listening skills</li><li>Proficiency in MS Office and G-Suite</li><li>Advanced communication skills</li><li>Availability to work rotating shifts (including weekends and holiday),– with at least 1 weekend off per month)</li><li>Fluency in Dutch or Flemish and English</li></ul>&nbsp;Benefits&nbsp;Hybrid working model (3 days at the office, 2 days from home – flexible scheduling)&nbsp;Dedicated onboarding buddy&nbsp;Competitive salary: €1500–€1650 gross/month (based on experience) x14 salaries/year&nbsp;€90/month net meal allowance&nbsp;Annual performance bonus scheme&nbsp;Private life and health insurance for you and your family&nbsp;Unlimited access to Udemy and ongoing training opportunitiesStart Date:&nbsp;July&nbsp;Make it your Next Job Without Boundaries!

Backoffice Agent- Dutch or Flemish

We are offering a great work experience in Athens, Greece for a role as a Finnish Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Finnish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>&nbsp;Ready to embrace a journey in the Hellenic World?Make it your Next Job Without Boundaries!:::::::::::::::::::::::::::::::::::::::::::::::::::

Finnish Customer Advisor

Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Swedish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>&nbsp;Ready to embrace a journey in the Hellenic World?Make it your Next Job Without Boundaries!::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Swedish Customer Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Swedish Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Swedish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!&nbsp;

Swedish Banking Advisor

Job Ads Ελλάδα - Page 8

customer care agent (ath based)

SKY express

customer support coordinator

Phoenix Engineering

customer experience & relations specialist καλλιθέα

MACOhair

υπάλληλος τηλεφωνικού κέντρου (δια ζωσης)

MACOhair

dutch social media advisor

Atlean World

portuguese back office email support

Atlean World

backoffice agent- dutch or flemish

Atlean World

finnish customer advisor

Atlean World

swedish customer advisor

Atlean World

swedish banking advisor

Atlean World

Jobily.gr

For Employers

For Job Seekers

Company