Job Openings - Ελλάδα - Customer Service Call Center
(117 Results)
On Site
The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills What you’ll be doing at Concentrix Greece: Responsibilities Product/service sales, upsell (inbound and outbound). Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale. Explain client’s products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs. Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating client’s products. Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure. Lead and contribute to team projects to develop and refine our sales process. Develop and codify best practices and sales workflows for interactions with prospects. Achieve or exceed monthly sales quota. Reach out to existing customers to pitch new ancillary products or increase spend in products currently used. Troubleshoot small technical setup issues or route them to relevant teams. Skills & competencies Language Skills: Fluency in the targeted market's language(s) and very good command of English (at least B2 level). Outgoing and confident in inbound/outbound phone sales with a great phone manner. Thrive in a fast-paced, high-growth, rapidly changing environment. History of quota over-achievement. Knowledge of CRM system. Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team. Proven success in generating leads and experience cold calling and presenting sales pitches. Organized and has pipeline management, time management skills and prioritization skills. What we offer: Indefinite contract Competitive remuneration package (14 Salaries) Achievable monthly performance bonus Opportunities for international Career through our International Mobility program A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
b2b sales advisor (german/dutch/italian)
Αθήνα
Concentrix Greece
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills What you’ll be doing at Concentrix Greece: Key Responsibilities: Client Consultation: Demonstrate a commitment to consultative sales to achieve client goals. Portfolio Management: Manage a portfolio of small business clients, focusing on revenue growth. High volume proactive outreach Client Needs: Prioritize outreach based on an understanding of client needs and research vertical/market industry insights. Tailored Solutions: Identify sales opportunities and provide tailored solutions to meet client goals. Product Optimization: Engage proactively and reactively with clients to assess and optimize product performance. Continuous Improvement: Suggest improvements for ad products and customer experience. Knowledge Development: Develop and share expert knowledge of our advertising solutions, including performance impacts. Experience/Skills Required: Language Proficiency: Fluency in German, Dutch, or Italian with a very good command of English (at least B2 level). Digital Marketing Skills: Experience in social media and/or digital marketing will be considered an advantage. Work Ethic: Highly motivated individuals with a strong work ethic are desired. Sales Experience: At least 1 year overall strong sales-oriented outlook, including: Short sales cycles High volume proactive outreach Immediate implementation or adoption of recommended solutions. Delivering exceptional customer experience for a one-touch service model. Ability to perform in a fast-paced environment, having accountability of own metrics and results. Soft Skills: Strong analytical, organizational, and creative thinking skills. Excellent communication and interpersonal skills with a sales-driven approach What we offer: Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program Achievable monthly performance bonus A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
portuguese b2b sales representative
Αθήνα
Concentrix Greece
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in Portuguese. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Contacting potential clients by phone and by email Closely managing and reporting on your sales pipeline Consult with small-to-medium sized businesses in the market Implementing tailored sales strategies to client portfolio Requirements: Work experience in sales Fluent in Portuguese language Absolute willingness to compete and win Demonstrated ability to create and close business Strong customer communication skills Team player, ability to collaborate effectively in an international, multicultural environment Self-motivated, self-starter attitude Problem-detection and solving skills What we offer: Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through our International Mobility program A challenging working environment Employee events Free gym, well-being activities and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
portuguese customer support representative
Αθήνα
Concentrix Greece
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Portuguese. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Portuguese Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
portuguese customer support representative
Αθήνα
Concentrix Greece
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Portuguese. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Portuguese Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
polish speaking customer service representative
Αθήνα
Concentrix Greece
We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in the retail industry. Join our team of #GameChangers in Athens and bring out your communications skills Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Polish. We are bringing Customer Service Representatives on board for our clients. What you’ll be doing at Concentrix Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies What we’re looking for Proven customer support experience or experience as a client service representative Fluent in Polish Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Up to 10% monthly performance bonus Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
croatian customer support advisor
Αθήνα
Concentrix Greece
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Croatian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Croatian Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
serbian customer support advisor
Αθήνα
Concentrix Greece
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Serbian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Serbian Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
nordic speaking customer service representative
Αθήνα
Concentrix Greece
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in a Nordic language . No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Norwegian, Finnish, Danish or Swedish Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
turkish b2b sales representative
Αθήνα
Concentrix Greece
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in Turkish. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Contacting potential clients by phone and by email Closely managing and reporting on your sales pipeline Consult with small-to-medium sized businesses in the market Implementing tailored sales strategies to client portfolio Requirements: Work experience in sales Fluent in Turkish language Absolute willingness to compete and win Demonstrated ability to create and close business Strong customer communication skills Team player, ability to collaborate effectively in an international, multicultural environment Self-motivated, self-starter attitude Problem-detection and solving skills What we offer: Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through our International Mobility program A challenging working environment Employee events Free gym, well-being activities and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.