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We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Excursions&nbsp;in Rhodes.You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.If you have got the right to work in Greece, and speak English, keep on reading!ABOUT OUR OFFER&nbsp;<ul><li>A job at TUI offers more than your basic salary which already starts at 17.100 € gross per year.</li><li>1 day off per week.</li><li>40 working hours per week.</li><li>Additional, paid annual leave.</li><li>Seasonal contract starting 1st of March or 1st of April 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li></ul> ABOUT YOU<ul><li>Good administration skills, strong planning, organisation and confident with technology.&nbsp;</li><li>High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.&nbsp;</li><li>A genuinely helpful, flexible and professional personality.&nbsp;</li><li>A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment.&nbsp;</li><li>Excellent communication skills, both verbal and written, in English is required.</li><li>A collaborative team player who wants to learn, grow and embrace the digital culture.</li></ul>ABOUT THE JOB<ul><li>You ensure all reservations are managed in detail and suppliers receive them on time.&nbsp;</li><li>Monitor that the terms and conditions of excursions meet the quality and operations standards agreed.&nbsp;</li><li>Overseeing Operation during excursion day and support, gather and feedback information of any incidents or accident that may occur.&nbsp;</li><li>Managing and loading all bookings into the system and supplier relations and expectations.&nbsp;</li><li>Guarantee that all information is collected in a timely and efficient manner for invoicing purposes.&nbsp;</li><li>Managing amendments and communicating them to Service Delivery Team and suppliers, guaranteeing services as smoothly as possible and optimizing costs and load factor.&nbsp;</li></ul>

Operations Agent - Excursions Rhodes

As Waiter A, you will be an integral part of our Food &amp; Beverage team, ensuring our guests enjoy a seamless and memorable dining experience that reflects KOIA’s ethos of excellence and personalized service. Your role will be vital in creating unforgettable moments for our guests, ensuring every interaction embodies KOIA’s commitment to excellence.&nbsp;Key responsibilities:<ul><li>Present KOIA’s unique concept and menu, sharing its story with confidence and passion.</li><li>Deliver personalized service to guests, addressing dietary preferences and collaborating with the chef to ensure satisfaction.</li><li>Manage reservations and organize tables to optimize the dining experience.</li><li>Welcome guests warmly and assign tables efficiently.</li><li>Maintain daily preparation and cleanliness of the restaurant, including opening and closing duties.</li><li>Promote and upsell restaurant offerings, including fine wines, specialty drinks and signature dishes.</li><li>Take serve orders, including Room Service and poolside dining.</li><li>Adhere to hygiene and safety standards, ensuring a clean and safe work environment.</li></ul>What you will bring to the teamYour skills and spirit&nbsp;We’re looking for a dedicated hospitality professional with:<ul><li>At least 3 years of experience in a similar role within a 5-star hotel or fine dining establishment.</li><li>A degree from a tourism school or related field.</li><li>Excellent English communication skills; knowledge of German is a plus.</li><li>Proficiency in PDA and POS systems.</li><li>Strong interpersonal skills, with the ability to effectively handle guest concerns and resolve issues.</li><li>A polished and professional demeanor, reflecting KOIA’s high standards of service.</li><li>A guest-centric mindset, with the ability to anticipate needs and deliver personalized solutions.</li><li>A passion for creating exceptional dining experiences.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to&nbsp;manager@koiaresort.com.&nbsp;Together, let’s redefine luxury and craft unforgettable memories.&nbsp;📌 All applications will be handled with strict confidentiality.

Waiter A

A Weddings &amp; Events Specialist is responsible for assisting clients to organize a full wedding or a particular event, aiming at the creation of an unforgettable and unique experience. Communicate continuously with clients, contact and negotiate with suppliers to assist with setup; arrange the delivery of materials and decorations on time, and collaborate efficiently with her colleagues (hotel staff).Applicant’s main accountabilities:<ul><li>Know the prerequisites of each event and implement new concepts and ideas</li><li>Handle relevant costs with efficiency according to the provided budget</li><li>Search for the appropriate vendors and negotiate with them</li><li>Work closely with the hotels’ line managers to arrange the staffing and the creation of the event</li><li>Cooperate and give directions to the hotels’ staff to meet the needs of each event</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Ensure the success of an event by providing a detailed and discreet supervision before and during the wedding or the event.&nbsp; &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Minimum 2 years of relevant experience</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Excellent time management and organizational ability</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Weddings & Events Specialist

/Η Quality &amp; Food Safety Controller είναι υπεύθυνος/η για τη διασφάλιση της ποιότητας και της ασφάλειας τροφίμων σε ξενοδοχειακή μονάδα της Esperia Group, σύμφωνα με τις διεθνείς πιστοποιήσεις που εφαρμόζει. Η θέση διασφαλίζει τη συμμόρφωση με συστήματα διαχείρισης ποιότητας και ασφάλειας τροφίμων (ISO 9001, HACCP, ISO 22000/FSSC 22000, Green Key).Κύριες Αρμοδιότητες<ul><li>Παρακολούθηση και εφαρμογή όλων των διαδικασιών ποιότητας &amp; ασφάλειας τροφίμων σε κουζίνες, bars, αποθήκες και λοιπούς χώρους F&amp;B του ξενοδοχείου.</li><li>Διενέργεια τακτικών επιθεωρήσεων υγιεινής, σύνταξη αναλυτικών reports προς τη Διεύθυνση Ποιότητας και διορθωτικών και προληπτικών ενεργειών.</li><li>Παρακολούθηση των Κρίσιμων Σημείων Ελέγχου (CCPs) και διαχείριση τυχόν αποκλίσεων σύμφωνα με τις διαδικασίες HACCP.</li><li>Συμμετοχή στη συνεχή αναθεώρηση του Συστήματος Διαχείρισης Ποιότητας και Ασφάλειας Τροφίμων στον όμιλο.</li><li>Διαχείριση αρχείων, εντύπων και διαδικασιών ISO 9001, ISO 22000 και Green Key.</li><li>Συνεργασία με όλα τα τμήματα του ξενοδοχείου για θέματα ποιότητας και προτύπων.</li><li>Εκπαίδευση προσωπικού σε θέματα υγιεινής, ασφάλειας και σωστής εφαρμογής διαδικασιών.</li><li>Παρακολούθηση και ανάλυση παραπόνων πελατών</li><li>Υποστήριξη κατά τις επιθεωρήσεις από εξωτερικούς φορείς ή υγειονομικές αρχές.</li></ul>&nbsp;Απαιτούμενα Προσόντα<ul><li>Πτυχίο Τεχνολογίας Τροφίμων, Χημείας, Βιολογίας, Χημικού Μηχανικού ή συναφούς αντικειμένου.</li><li>Γνώση HACCP και ISO 22000/ISO 9001.</li><li>Kαλή γνώση Αγγλικών.</li><li>Kαλή γνώση MS Office.</li></ul>&nbsp;Επιθυμητά Προσόντα<ul><li>Προϋπηρεσία 1–3 χρόνια σε θέση ελέγχου ποιότητας ή ασφάλειας τροφίμων – ιδανικά σε ξενοδοχειακό όμιλο ή εταιρεία εστίασης.</li><li>Γνώση περιβαλλοντικών προτύπων (ISO 14001/Green Key).</li></ul>&nbsp;______________________________________&nbsp;Position Purpose The Quality &amp; Food Safety Controller is responsible for ensuring food quality and safety in an Esperia Group hotel unit, in accordance with the international certifications implemented. The role ensures compliance with quality and food safety management systems (ISO 9001, HACCP, ISO 22000/FSSC 22000, Green Key).Key Responsibilities<ul><li>Monitor and implement all quality and food safety procedures in hotel kitchens, bars, storage areas, and other F&amp;B facilities.</li><li>Conduct regular hygiene inspections, prepare detailed reports for the Quality Department, and propose corrective and preventive actions.</li><li>Monitor Critical Control Points (CCPs) and manage any deviations according to HACCP procedures.</li><li>Participate in the continuous review of the Group’s Quality and Food Safety Management System.</li><li>Manage ISO 9001, ISO 22000, and Green Key records, forms, and procedures.</li><li>Collaborate with all hotel departments on quality and standards-related matters.</li><li>Train staff on hygiene, safety, and correct procedure implementation.</li><li>Monitor and analyze customer complaints.</li><li>Support external inspections or audits by regulatory authorities.</li></ul>Required Qualifications<ul><li>Degree in Food Technology, Chemistry, Biology, Chemical Engineering, or a related field.</li><li>Knowledge of HACCP and ISO 22000/ISO 9001.</li><li>Good command of English.</li><li>Good knowledge of MS Office.</li></ul>Preferred Qualifications<ul><li>1–3 years of experience in a quality or food safety control role, ideally in a hotel group or catering company.</li><li>Knowledge of environmental standards (ISO 14001/Green Key).</li></ul>

Quality & Food Safety Controller

Kitchen Leadership: Direct and supervise all kitchen operations, ensuring high standards of food quality, presentation, and consistency.Menu Development: Design, plan, and update menus in collaboration with the culinary team, focusing on creativity, seasonality, and guest preferences.Team Management: Recruit, train, lead, and motivate the culinary brigade, fostering teamwork and continuous skill development.Cost &amp; Inventory Control: Manage food cost, portion control, purchasing, and stock rotation to optimize efficiency and minimize waste.Hygiene &amp; Safety Compliance: Ensure strict adherence to food safety, hygiene, and sanitation standards across all kitchen areas.Guest Experience: Engage with guests when appropriate to gather feedback and ensure expectations are exceeded.Collaboration: Work closely with F&amp;B management and other departments to support smooth service and event operations.Qualifications &amp; ExperienceProven experience as a Chef de Cuisine in fine dining or luxury hospitality.Strong leadership, organizational, and communication skills.Expertise in international cuisines, modern techniques, and menu innovation.Solid knowledge of kitchen financials, including cost control and budgetingCulinary degree or equivalent professional training.Passion for excellence, creativity, and delivering exceptional guest experiences.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Chef de Cuisine Kos 

A Guest Relations Agents needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Guest Relations Office engaging in all related tasks and procedures</li><li>Respond to special requests from guests and follow up to ensure that their needs have been met successfully</li><li>Listen to and address possible complaints effectively</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Knowledge of hotel management software (Protel) is an advantage.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Guest Relations Agent

A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Master’s degree or equivalent in Hospitality, Business Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Front Office Receptionist

Team Leadership: Supervise and coordinate the daily work of the technical team, ensuring high performance, motivation, and adherence to resort standards. Train and support technicians, evaluating performance and providing guidance for improvement.Operations Management: Oversee the setup, installation, and operation of lighting and sound systems for all entertainment events. Troubleshoot technical issues quickly to ensure seamless execution and maintain luxury service quality.Equipment &amp; Maintenance: Ensure all audio, lighting, and stage equipment is properly set up, maintained, and stored. Manage inventory, plan equipment purchases, and monitor maintenance schedules.Event Coordination: Collaborate with the Entertainment and Operations teams, artists, and vendors to deliver technically flawless events. Maintain safety standards and compliance with health and fire regulations.Qualifications &amp; ExperienceDegree or diploma in Sound Engineering, Audio-Visual Technology, or related field.Proven experience in live event sound and lighting operations.Strong leadership and organizational skills.Knowledge of digital soundboards and lighting software.Excellent communication and problem-solving abilities.Fluent in English, additional languages are a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sound & Lighting Technical Supervisor Kos

Your main purposePrepare and cook specific dishes or meal components at your assigned station.Assist the Chef de Cuisine in ensuring that all culinary standards comply with company and resort policies and procedures.Ensure that all dishes leaving your station meet the restaurant’s quality standards in terms of taste, presentation, and consistency.Manage the inventory of ingredients and supplies for your station, including stocktaking and ordering.Work closely with the head chef and other kitchen employees to ensure smooth kitchen operations and high-quality food service.Adhere to and implement sanitation and safety regulations.What will you bring?Culinary arts degree or certificate from a vocational school.Previous experience in a similar role.The ability to work well in a team and a passion for cooking are essential. What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Chef de Partie - Δ. Κω

Kitchen Operations: Support the Head Chef in managing daily kitchen operations to ensure smooth and efficient service.Team Supervision: Lead, train, and motivate chefs de partie, commis, and kitchen employees to maintain high performance.Food Preparation: Oversee food preparation and presentation to ensure dishes meet quality and consistency standards.Stock &amp; Cost Control: Monitor inventory, place orders, and help control food costs and waste.Hygiene &amp; Safety: Ensure all kitchen activities comply with health, safety, and hygiene standards.Quality Standards: Step in for the Head Chef when needed, maintaining standards and solving any kitchen issues.Qualifications &amp; ExperiencePrevious experience as a Sous Chef or Senior Chef de Partie.Strong leadership, training, and organizational skills.Excellent knowledge of culinary techniques and kitchen operations.Ability to work well under pressure and maintain consistency.Commitment to hygiene, safety, and high-quality food standards.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

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