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We are looking for a B2B CRM Campaign Manager Lead to join the B2B CRM &amp; Channel Management Hub of our Company.The B2B CRM Campaign Manager Lead will lead the strategy, design, and implementation of customer management tools and campaign orchestration for B2B customers (Customer Value Management). This role is responsible for maximizing customer value across all B2B products through the organization and strategic management of all campaigns. The successful candidate will lead the team of B2B CVM/Campaign Managers to deliver targeted and personalized propositions aimed at improving the effectiveness and efficiency of CRM activities while ensuring an exceptional B2B customer experience (CX).&nbsp;Key Responsibilities<ul><li>Develop the B2B Customer Value Management strategy aligned with business objectives for all B2B products and across all stages of the customer lifecycle.</li><li>Guide CVM/Campaign Managers to drive continuous improvement, high performance, and leverage insights from the overall campaign plan to optimize contact management.</li><li>Utilize data and insights to identify opportunities for churn reduction, optimize Campaign Value Management campaign performance, maximize ROI, enhance customer retention, and improve customer satisfaction.</li><li>Create the B2B contextualization roadmap, ensuring automation and contextualization of existing value management &amp; lifecycle processes, as well as designing new customer journeys.</li><li>Collaborate cross-functionally with Sales, Marketing, Product, and Data teams to deliver personalized offers and experiences.</li><li>Design strategies to grow customer value through advanced clustering, analytics, and contextual campaign management.</li><li>Represent B2B CVM in DT EU projects and strategic initiatives, contributing to business planning and the future joint group strategy for B2B CRM.</li></ul>&nbsp;Required Skills<ul><li>University degree in STEM, Business, Marketing, Economics, or a related field; MBA will be considered a plus.</li><li>4+ years of experience in commercial roles within the telecommunications or technology sector.</li><li>Strong analytical skills in leveraging data for actionable insights.</li><li>Experience with data platforms, marketing automation, or CRM tools.</li><li>Proven experience in designing, specifying, and implementing IT projects.</li><li>Knowledge of systems, understanding of data flows, and business processes.</li><li>Excellent communication and stakeholder management skills.</li><li>Fluency in English (Proficiency level).</li></ul>

B2B CRM Campaign Manager Lead

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, are looking for a motivated CVM Product Manager to join our B2B CRM team and support the design and execution of customer value management initiatives.You have a challenging mission to:&nbsp;Design and optimize data-driven CRM/CVM campaigns that enhance SME customer lifecycle value, drive growth and retention, and translate customer insights into measurable business impact.What will you do:<ul><li>Design, develop, and execute end-to-end CRM/CVM campaigns aligned with business objectives, including audience selection, offer setup, channel selection, and scheduling.</li><li>Develop Business customer segmentation and target strategies based on customer behavior, industry, and commercial opportunities.</li><li>Support SME customer lifecycle activities including acquisition, retention, upsell, cross-sell, churn prevention, and revenue growth initiatives. &nbsp;</li><li>Continuously optimize campaigns and customer segmentation strategies based on business results and customer behavior insights.</li><li>Analyze large customer datasets using IBM SPSS Modeler or other analytical/data mining tools to identify insights and optimization opportunities.</li><li>Monitor campaign performance, track KPIs, and prepare regular and ad hoc reports.</li><li>Collaborate closely with Product, Analytics, Sales, Finance, and IT teams to ensure smooth campaign implementation and alignment with business goals.</li><li>Stay up to date with industry trends, CRM best practices, and developments in telecommunications and customer analytics.</li></ul>&nbsp;It would be nice if you have:<ul><li>3–5 years of experience in CRM/CVM, Analytics, Marketing, Finance, or a related field.</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, Business, or a related discipline.</li><li>Strong analytical, business understanding, reporting, and communication skills.</li><li>Experience in data analysis or data mining tools (IBM SPSS Modeler knowledge is a plus).</li><li>Ability to analyze large datasets and translate customer insights into actionable business recommendations.</li><li>Knowledge of B2B/SME customer lifecycle management and commercial campaigns.</li><li>Ability to identify growth opportunities and support revenue-generating initiatives within the SME segment.</li><li>Experience in customer segmentation and value management strategies is considered a plus.</li><li>Results-oriented mindset and ability to work in a fast-paced environment.</li><li>Very good command of the English language.</li><li>Collaborative team player.</li></ul><ul><li>Experience in telecommunications and familiarity with SQL or CRM/campaign management tools are highly appreciated</li></ul>&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

CVM Product Manager

As an Ads &amp; Promotions Specialist in Greece, you’ll play a key role in planning, monitoring, and optimizing advertising campaigns for our partners. You’ll collaborate closely with the Campaigns and Activation team&nbsp; to ensure campaigns are aligned with client goals and deliver strong results. This is a great opportunity for someone with a data-driven mindset, excellent communication skills, and a passion for digital advertising.What you’ll be doing<ul><li>Campaign Management – Work closely with partners to identify client needs, present our advertising and marketing capabilities, and co-develop campaigns that maximise performance and return on investment</li><li>Data &amp; Insights – Analyze campaign performance, identify trends, and provide data-driven recommendations for optimization.</li><li>Stakeholder Collaboration – Work closely with Account Managers and cross-functional teams to ensure campaigns align with client goals and broader strategies.</li><li>Process Improvement – Proactively seek opportunities to streamline operations and improve campaign management workflows.</li><li>Client Support – Assist with client meetings, reporting, and sales enablement activities.</li><li>Localization – Adapt sales materials from English to Greek for the local market.</li><li>Team Contribution – Foster a positive, collaborative environment by sharing ideas and best practices.</li></ul>Our humble expectations<ul><li>Experience – 1–2 years in Account Management, Operations, or Business Analyst roles; exposure to marketing, account management, or sales is a plus.</li><li>Advertising Knowledge – Solid understanding of digital advertising principles and best practices.</li><li>Analytical Skills – Data-driven mindset with experience analyzing campaign performance and identifying areas for improvement.</li><li>Communication – Strong interpersonal and business communication skills with the ability to build relationships with diverse stakeholders.</li><li>Mindset – Proactive, results-oriented, with a strong work ethic and a commitment to excellence.</li><li>Languages – Fluency in Greek and English.</li></ul>What we offer<ul><li>✨ A Fun &amp; Dynamic Work Environment – Work with a supportive, international team.</li><li>📈&nbsp;Career Growth – Opportunities to learn and develop within Wolt.</li><li>🍔&nbsp;Wolt Perks – Discounts on your Wolt orders for restaurants and retail shops.</li><li>🏓&nbsp;Team Activities – Monthly team-building events to strengthen collaboration.</li><li>💻&nbsp;Work Equipment – We set you up for success with cutting-edge tools.</li></ul>

Ads & Promos Specialist

At Wolt we partner closely with the world’s leading Consumer Packaged Goods (CPG)&nbsp; companies. We are looking for a Senior Account Manager - CPG Partnerships to work with our brand partners &amp; provide massive value to our customer base through the brands they love. This is a high-impact, Individual Contributor role that will contribute to building profitable business models touching all of Wolt’s sales channels.&nbsp; This role requires cross-functional collaboration across the business; you will need to be able to work with our local team and our global ads operations team. Success will come from the ability to leverage our (huge) database to execute commercial initiatives, conduct long-term joint business planning, and provide world-class service to the world’s largest consumer brands.What you’ll be doing<ul><li>Ad + Promo Sales: &nbsp;CPG partners create significant value to our joint customer bases via Ads + Promos. Our product is developing new features every day which you will be in charge of commercializing&nbsp;</li><li>Joint Business Strategy and Planning: We create win-win-win models which bring significant benefits to our CPG partners, Wolt, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow.</li><li>Plan Execution: Our team likes to get its hands dirty. You’ll work closely with local teams and our global ads operations teams to ensure that the details of operational plans are being executed, from ensuring a supply chain is providing the right amount of availability on our shelves to triple-checking marketing campaign flows.</li><li>Market Insight &amp; Data-Driven Analysis:&nbsp; We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners.&nbsp;</li></ul>Our humble expectations<ul><li>Relevant Experience: Previous global enterprise sales or account management experience. Proven ability to create incremental value for partners in a self-driven manner.&nbsp;</li><li>Languages Proficiency: Fluent in Greek and English.</li><li>Industry Knowledge: Understanding the CPG (Consumer Packaged Goods) and e-commerce, platform industry is essential. Experience in the Ads industry is a major plus.</li><li>Presentation &amp; Communication Skills: Proven ability to create compelling presentations and deliver them effectively to C-level executives, combined with excellent communication skills.</li><li>Analytical Skills: Advanced ability to leverage data to uncover trends, generate insights, and inform strategic decision-making. Proficiency in analyzing complex datasets, developing actionable business recommendations, and presenting findings in clear, impactful formats is essential. Expertise in Excel and crafting data-driven presentations is required.</li><li>Attitude: Ownership and Entrepreneurial Mindset – Take full ownership of your work and excel in a fast-paced, dynamic environment. We value individuals with an entrepreneurial spirit who are adaptable, resourceful, and proactive in driving growth and delivering results.</li><li>Other: Eligible to work in the country where the job is posted and willing to travel when necessary.</li></ul>What we offerAt Wolt, you get the best of both worlds: the dynamic energy of a scale-up with a highly sought-after product, combined with the stability of a well-established company with strong owners and a long-term outlook.<ul><li>A unique opportunity to join a growth journey where your ideas about the direction of the company are welcome, and where you can contribute to developing new tools and ways of working</li><li>A Competitive Salary Package and Benefits&nbsp;</li></ul>

Enterprise Ads Sales Manager

We are looking for a talented and driven CRM Campaign Specialist to join our CRM &amp; Analytics team. In this role, you will be responsible for the end-to-end design, execution, and optimization of CRM campaigns across multiple channels.&nbsp;You have a challenging mission:You will play a key role in driving customer engagement, retention, and revenue growth through effective, data-driven campaign management. This is a hands-on operational role that also requires a strong understanding of the broader business landscape, enabling you to align campaign strategies with company objectives and proactively identify opportunities for growth. You will report directly to the CRM &amp; Analytics Manager and work closely with cross-functional teams including Product, Marketing, and Commercial.&nbsp;What will you do:Campaign Design &amp; Execution<ul><li>Design, build, and execute CRM campaigns end-to-end, from strategic concept and audience targeting through to content creation, channel selection, and deployment.</li><li>Craft compelling SMS, email, push notification, and other communication content that drives engagement and conversion.</li><li>Operate and manage CRM campaign platforms to set up campaign logic, triggers, &amp; audience segmentation, and scheduling.</li><li>Monitor to ensure smooth execution, promptly troubleshooting any issues that arise.</li><li>Implement A/B and testing strategies to continuously optimize messaging, timing, channel mix, and audience segments.</li></ul>Performance Reporting &amp; Analysis<ul><li>Build and deliver regular campaign performance reports, including key metrics such as conversion rates, and customer lifetime value impact.</li><li>Analyze campaign data to extract actionable insights and translate findings &nbsp;into clear recommendations for stakeholders.</li><li>Track campaign KPIs against targets and proactively flag deviations with proposed corrective actions.</li></ul>Strategy &amp; Innovation<ul><li>Proactively propose new campaign ideas, strategies, and communication approaches that generate added value for the business.</li><li>Identify opportunities to improve existing campaigns through data-driven insights, industry best practices, and emerging trends.</li><li>Contribute to the overall CRM roadmap and campaign calendar planning.</li></ul>Cross-Functional Collaboration<ul><li>Partner closely with the Product Team to support communication activities for product launches, feature rollouts, and product updates.</li><li>Collaborate with Marketing, Commercial, and other teams to ensure campaign&nbsp;&nbsp;&nbsp; messaging is aligned with brand guidelines and business priorities.</li><li>Coordinate with external vendors and platform providers as needed.</li></ul>Campaign Optimization &amp; Best Practices<ul><li>Secure the best possible execution approach for every campaign by evaluating channel effectiveness, message formulation, timing, and targeting.</li><li>Develop and maintain campaign templates, playbooks, and standard operating procedures to ensure consistency and efficiency.</li><li>Champion a culture of continuous testing and learning within the team.</li></ul>&nbsp;It would be great if you have:<ul><li>Knowledgeable in CRM and marketing automation platforms, including campaign setup, audience segmentation, workflow automation, and journey building.</li></ul><ul><li>Data analysis skills with the ability to interpret campaign metrics, build reports, and derive actionable insights.</li><li>Working knowledge of data analysis, data querying and reporting tools (e.g., SPSS Modeler/ Excel/SQL).</li><li>Understanding of customer segmentation methodologies, personalization techniques, and lifecycle marketing principles.</li><li>Familiarity with A/B testing and experimentation frameworks.</li></ul><ul><li>Excellent written communication skills with an ability to craft engaging, concise, and effective marketing copy across channels.</li><li>Strong analytical thinking and problem-solving abilities.</li><li>Detail-oriented with a commitment to accuracy in campaign execution.</li><li>Ability to manage multiple projects and campaigns simultaneously while meeting deadlines.</li></ul><ul><li>Proactive mindset with a passion for innovation and continuous improvement.</li><li>Strong interpersonal and collaboration skills; comfortable working with cross-functional teams.</li></ul><ul><li>Business acumen and ability to understand broader commercial objectives beyond day-to-day campaign operations.</li><li>Experience with customer journey mapping and lifecycle marketing.</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up on your health.&nbsp;</li><li>Toddlers allowance to daycare your kids.</li></ul>&nbsp;

CRM Campaign Specialist

The Strategy &amp; Growth Senior Manager will act as the coordinator of the annual strategy process, from formulation to execution, and serve as a key liaison with the Management Team. The role focuses on providing relevant insights by integrating competitive intelligence, market dynamics, and business evolution, while coordinating and monitoring the annual multi‑functional plan and continuously updating the strategic outlook for the Greece, Cyprus, and Malta cluster.As a member of the Strategy &amp; Program Delivery (S&amp;PD) team, the role will also lead or actively participate in strategic projects that support the company’s growth agenda.&nbsp;Your ‘day to day’:<ul><li>Coordinate and actively contribute to the annual strategy cycle by defining key business questions and supporting the development of the strategy, long‑range plan, and annual multi‑functional plan.</li><li>Collect, analyze, and synthesize data and intelligence from multiple internal and external sources, including market trends, competitive landscape, and business performance.</li><li>Develop actionable insights and collaborate closely with the market management team to adjust and evolve market strategies.</li><li>Monitor the execution of top strategic priorities and ensure progress against agreed objectives.</li><li>Lead or participate in strategic projects aligned with defined focus areas.</li><li>Conduct regular reviews of resource allocation across the market’s project portfolio.</li><li>Challenge existing resource allocation and enable reallocation when required, based on evolving market conditions and strategic priorities.</li><li>Provide analytical support and strategic recommendations to the Management Team to enable informed decision‑making.</li><li>Ensure annual objectives, goals, KPIs, and success measures are effectively cascaded to the market level.</li><li>Monitor performance to ensure delivery of market strategic priorities in line with regional expectations.</li><li>Report on strategy execution progress, key risks, and opportunities to relevant stakeholders in collaboration with Business Planning and multi‑functional teams.</li><li>Identify growth opportunities, white spaces, and potential risks within the multi‑category landscape.</li><li>Develop high‑level business cases for potential new initiatives or launches with a 1–3 year horizon as part of long‑range planning.</li></ul>&nbsp;Who we’re looking for:<ul><li>Bachelor’s or Master’s degree in Business, Management, Marketing, Engineering, Finance, or a related field.</li><li>Minimum 8 years of professional experience in Consulting, Consumer Goods, Consumer Electronics, Pharmaceuticals / Life Sciences, Retail, or Telecommunications.</li><li>Proven experience in strategy development and project management across a large and complex project portfolio, delivering enterprise‑wide impact.</li><li>Previous leadership experience in a heavily matrixed organization.</li></ul>&nbsp;Required Skills &amp; Competencies:<ul><li>Strong business and financial acumen, with a data‑driven approach to performance evaluation.</li><li>Outstanding strategic thinking, analytical, problem‑solving, and storytelling capabilities.</li><li>Ability to analyze and synthesize information from diverse sources in an integrative manner.</li><li>Curious mindset with the ability to learn quickly and adapt to new business contexts.</li><li>Excellent influencing and stakeholder management skills; ability to partner with and constructively challenge senior executives.</li><li>Strong organizational, planning, and prioritization skills.</li><li>Pragmatic, positive, “can‑do” attitude with a hands‑on approach and focus on execution.</li><li>Highly effective communication and collaboration skills across functions and levels.</li><li>Full professional fluency in English.</li></ul>&nbsp;What We Offer:Our success depends on our talented employees who come to work every day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment, and explore.</li><li>Be part of an inclusive, diverse culture where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a truly global business—our scale and reach provide endless opportunities to grow and progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke‑free future.</li></ul>

Strategy & Growth Senior Manager 21025

In this position, you will play a significant role in supporting Senior Brand Managers on various campaigns, product launches, and digital tactics. You will be responsible for assisting Marketing team and contribute to the development of communication strategy &amp; plans, in line with the overall brand positioning.You will join a dynamic and fast-paced environment and generate strategies that grow market share and brand’s reputation in both national and international markets, improve consumer experience and drive growth.How you will contribute:&nbsp;<ul><li>Support brand development and marketing strategies</li><li>Be responsible for the Labelling process for all product launches, in collaboration with internal and external partners</li><li>Execute effectively communication and media actions</li><li>Handle monthly social media calendars</li><li>Analyze and synthesize data from various resources</li><li>Meet deadlines in multi-site and cross functional context</li><li>Assist Marketing team in preparing quarterly business reviews</li><li>Help on monthly budget control</li><li>Keep Up-to-date with latest trends and marketing best practices and proactively sharing insights with the marketing team</li></ul>What you will bring:<ul><li>1 - 2 years’ experience in relevant role preferably in food industry</li><li>Bachelor’s degree and/or MSc in Marketing Management or Business Administration</li><li>Bilingual (Greek and English) is a must</li><li>Computer literacy, including use of standard MS Office applications</li><li>Ability to prioritize and coordinate with a great degree of flexibility in order to meet deadlines</li><li>Team player with strong collaboration skills</li><li>Effective communication; navigating through different audiences</li><li>Ability to work on cross functional teams and cross cultural environment</li><li>Ability to travel abroad based on business needs</li><li>High degree of personal and professional ethics and integrity</li></ul>

Assistant Brand Manager

Αν σας ενδιαφέρει να συμμετέχετε ενεργά στη διαμόρφωση εμπορικής στρατηγικής και να μετατρέπετε τα market insights σε πραγματική ανάπτυξη πωλήσεων, αυτή η θέση μπορεί να σας ενδιαφέρει. Δυναμική εμπορική εταιρεία με διεθνή δραστηριότητα αναζητά στέλεχος Commercial Strategy &amp; Growth Manager που θα συμβάλει στη διαμόρφωση και υλοποίηση Στρατηγικής, συνεργαζόμενο στενά με τα τμήματα Sales, Marketing και τη Διοίκηση.Department:ΔιοίκησηProject Location(s):ΘεσσαλονίκηEducation:Διοίκηση Επιχειρήσεων, Marketing, EngineeringΑρμοδιότητες<ul><li>Συμβάλλει στη διαμόρφωση και υλοποίηση της Commercial &amp; Growth Strategy</li><li>Συνδέει τις ενέργειες Marketing με τους στόχους Sales και ανάπτυξης εσόδων</li><li>Συμμετέχει στον καθορισμό product positioning και εμπορικής κατεύθυνσης</li><li>Παρακολουθεί την αγορά, τον ανταγωνισμό και τα consumer insights</li><li>Υποστηρίζει τον σχεδιασμό στρατηγικών ανάπτυξης προϊόντων, κατηγοριών και αγορών</li><li>Συμβάλλει στη βελτιστοποίηση των καναλιών πωλήσεων και εμπορικών συνεργασιών</li><li>Συμμετέχει στον σχεδιασμό marketing και εμπορικών ενεργειών</li><li>Παρακολουθεί την απόδοση των ενεργειών marketing και sales και προτείνει βελτιώσεις</li><li>Συνεργάζεται στενά με τα τμήματα Sales, Marketing και Product για την επίτευξη των εμπορικών στόχων</li><li>Υποστηρίζει πρωτοβουλίες ανάπτυξης σε νέες αγορές ή διεθνείς συνεργασίες</li></ul>Εμπειρία &amp; γνώσεις<ul><li>6–10 χρόνια εμπειρίας σε ρόλους Marketing, Commercial ή Business Development</li><li>Καλή κατανόηση εμπορικών στρατηγικών και ανάπτυξης αγορών</li><li>Εμπειρία σε εμπορικό περιβάλλον (Retail, Wholesale, FMCG, B2B κ.λπ.)</li><li>Ικανότητα σύνδεσης marketing ενεργειών με αποτελέσματα πωλήσεων</li><li>Πολύ καλή κατανόηση δεδομένων αγοράς και εμπορικών δεικτών απόδοσης</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Strategic &amp; business-oriented mindset</li><li>Ισχυρή εμπορική αντίληψη</li><li>Αναλυτική σκέψη και data-driven προσέγγιση</li><li>Ικανότητα συνεργασίας με πολλαπλές ομάδες</li><li>Προσανατολισμός στην ανάπτυξη και τα αποτελέσματα</li></ul>Παροχές<ul><li>Υψηλό πακέτο αποδοχών και παροχών</li><li>Δυνατότητα ενεργής συμμετοχής στη διαμόρφωση της εμπορικής στρατηγικής</li><li>Δυναμικό και σύγχρονο εργασιακό περιβάλλον</li><li>Ευκαιρίες επαγγελματικής ανάπτυξης σε έναν οργανισμό με αναπτυξιακή πορεία</li></ul>

Commercial Strategy & Growth Manager

A Marketing Specialist is responsible for developing, implementing, and executing marketing campaigns, to increase brand awareness, drive product sales, and strengthen market share across various channels.This role requires a blend of creative content creation, detailed market analysis, and cross-functional collaboration, often focusing on both consumer and professional target groups.&nbsp; This role will contribute to building stronger, more purposeful brands, driving sustainable, competitive, and profitable growth, and inspiring the next generation of marketeers to embrace the Future of Marketing.Key Responsibilities &amp; Accountabilities<ul><li>Campaign Development &amp; Execution: Develop and implement marketing plans (digital and traditional) aimed at launching new paint products, increasing brand recognition, and driving customer engagement.</li><li>Market Research &amp; Analysis: Perform in-depth research on consumer trends, competitor activities, and industry developments (e.g., color trends, eco-friendly demand) to inform strategic decisions.</li><li>Brand Management &amp; Content: Ensure consistent brand messaging across all platforms, including social media, websites, email, and printed promotional materials (e.g., color palettes, technical data sheets).</li><li>Customer Marketing: Translating&nbsp;the&nbsp;EMEA&nbsp;category&amp;&nbsp;channel&nbsp;vision&nbsp;into&nbsp;local&nbsp;customer&nbsp;marketing&nbsp;plans. Deliver&nbsp;local customer&nbsp;marketing&nbsp;strategy. Responsible&nbsp;for&nbsp;delivering&nbsp;the&nbsp;shopper&nbsp;strategy, shelf optimization, account specific promotions/activations, displays, trade events and evaluation of these initiatives. Building partnerships with existing customers and channels. Be the linking pin between marketing &amp; sales and ensure all plans are aligned; maximizing physical availability and activating campaigns instore. Co-create POS/Print/Color collateral catalogues</li><li>Performance Tracking: Utilize data analytics tools to monitor key performance indicators (KPIs) like ROI, lead generation, and web traffic, providing reports on campaign effectiveness.</li><li>Vendor Management: Liaise with external agencies for creative production and media planning.&nbsp;</li></ul>&nbsp;&nbsp;What our Company offers:Competitive SalaryAnnual Bonus&nbsp;Additional BenefitsPossibility for Hybrid WorkingDevelopment in a dynamic multinational environment

Customer Marketing Specialist

We are currently looking for a Digital Marketing Specialist to join our e-Comm/Marketing team.&nbsp;Your role as a Digital Marketing SpecialistAs a Digital Marketing Specialist, you will play a key role in strengthening Pet City Group’s digital presence and customer engagement across multiple digital touchpoints. Through content creation, CRM communications, campaign coordination, and performance monitoring, you will contribute to building meaningful connections with our community of pet parents and support the successful execution of digital marketing initiatives.Your creativity, strong organisational skills, data-driven mindset, and passion for digital trends and customer experience combined with your love for pets will be key to succeeding in this role! Key Responsibilities Content &amp; Social Media<ul><li>Plan and manage the monthly content calendar across social media channels.</li><li>Create and publish engaging digital content, including posts, stories, and short-form videos.</li><li>Bried and coordinate with creative partners and external collaborators, for content and campaign production.</li><li>Monitor social media performance and optimize content based on insights and engagement metrics. </li></ul>CRM &amp; Customer Communications<ul><li>Plan, set up, and send email newsletters and Viber campaigns</li><li>Create compelling copy for emails, push notifications, and digital communication materials.</li><li>Monitor and optimize CRM automations and lifecycle marketing flows. </li></ul>Digital Campaigns &amp; Brand Consistency<ul><li>Collaborate with digital marketing partners and agencies&nbsp;for campaign planning and execution</li><li>Support the rollout of ongoing campaigns and promotional activations</li><li>Ensure brand consistency&nbsp;across all digital touchpoints </li></ul>SEO &amp; Website Content<ul><li>Monitor SEO performance&nbsp;and optimize&nbsp;meta titles,&nbsp;descriptions and on-site content</li><li>Coordinate with partners to improve organic visibility and search performance</li></ul>&nbsp;Data &amp; Performance Monitoring<ul><li>Track website and campaign performance&nbsp;through GA4</li><li>Analyze&nbsp;key metrics and provide actionable insights for optimization</li></ul>&nbsp;Required Qualifications<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field will be considered a plus.</li><li>2–3 years of experience in Digital Marketing, preferably in an eCommerce/OMNI environment or digital marketing agency.</li><li>Hands-on experience in social media content creation, digital marketing platforms, and creative briefing.</li><li>Familiarity with CRM tools, email marketing platforms, and marketing automation flows.</li><li>Basic understanding of SEO principles and digital campaign performance.</li><li>Experience using analytics tools such as GA4 to monitor and evaluate marketing performance.</li><li>Strong written and verbal communication skills.</li><li>Excellent organisational skills and attention to detail.</li><li>Ability to manage multiple projects in a fast-paced environment.</li><li>Data-driven mindset with the ability to interpret marketing metrics and translate insights into actions. </li></ul>What we offer💶 Competitive compensation package 🎓 Opportunities to learn and grow within a dynamic and fast-growing company 💼 Friendly and collaborative working environment 💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners 🩺 Private health insurance coverage 🏷️ Employee discounts on our products and services 🚀 Your professional and personal success is our commitment

Digital Marketing Specialist

The Institutional Advancement &amp; Media Support Officer supports the development, management, and promotion of media initiatives related to ACS Athens Global and the Media Literacy program. The role combines content creation, analytics, project coordination, and digital strategy to strengthen the school's online presence and support global initiatives.Basic Functions and Scope:<ol><li>Advancement:&nbsp;<ul><li>Administrative oversight and support of the Advancement processes and procedures</li><li>Maintain accurate records of the fundraising funnel</li><li>Support the activities and events associated with the Advancement function</li></ul></li><li>Media Productions:<ul><li>Overall administrative operation of the Media Studio</li><li>Maintain accurate records of projects</li><li>Coordinate with the school entities regarding their media production needs</li><li>Assist in organizing and promoting the annual Media Literacy Festival&nbsp;</li></ul></li><li>Alumni Affairs<ul><li>Content Development: participate in creating, curating, and managing content for ACS Athens Global platform, in alignment with the school’s vision and mission.</li><li>Collaborate with the ACS Athens Communications Office to maintain and enhance the online and social media presence of Alumni Affairs.</li><li>Coordinate and assist Alumni Affairs Team in organizing events and other initiatives&nbsp;</li></ul></li><li>Data Analytics and Reporting:<ul><li>Analyze website and social media performance metrics and provide actionable insights to improve engagement and effectiveness.</li><li>Run analytics on web pages and digital platforms to assess their impact and make recommendations for optimization.</li><li>Prepare detailed reports summarizing progress, impact, and future recommendations for initiatives as needed</li></ul></li><li>Project Coordination:<ul><li>Assist in coordinating and managing projects related to Alumni Affairs media productions, ensuring timely execution and alignment with strategic objectives.</li><li>Support the planning and execution of the annual Media Literacy Festival and other related events.</li></ul></li><li>Other tasks:&nbsp;<ul><li>Provide administrative support to the Data Protection Officer for GDPR compliance and related schoolwide privacy audits as required.</li></ul></li></ol>&nbsp;Minimum Requirements:<ul><li>Bachelor’s degree from an accredited University in Marketing and/or Communications</li><li>At least two years of work experience in Marketing, Communications, or Administrative Assistant</li><li>Good computer literacy with the flexibility to learn new platforms</li><li>Very good knowledge of both written and verbal English and Greek&nbsp;</li><li>Strong communication skills</li><li>Strong work ethic, team spirit, creative and goal-oriented personality</li><li>Previous experience with event planning and fundraising (desireable)</li></ul> Position Type:Part-TimeJob Requirements<ul><li>At least 2 year(s) of relevant experience preferred.</li><li>Citizenship, residency or work visa required</li></ul>

Institutional Advancement & Media Support Officer

Intellectica is recruiting an experienced and purpose-driven Communications Manager on behalf of its client, a leading non-profit organization with a mission to ensure equal opportunities for all by harnessing the power of knowledge for employment and personal development. With a 10-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs to help individuals realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the CEO and lead the organization’s communications department. This is a key leadership role responsible for implementing the communication strategy, strengthening brand awareness, and engaging a broad range of audiences and stakeholders across multiple platforms.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Developing and implementing integrated communication and visibility strategies across digital, print, and media channels</li><li>Managing the end-to-end content process for the organization’s website, social media platforms, newsletters, press releases, and impact reports</li><li>Supervising the development, execution, and performance of social media content, digital ad campaigns, and website activity</li><li>Building relationships with journalists, influencers, and media outlets to secure coverage and manage media inquiries</li><li>Collaborating with program teams to source impact stories, visuals, data, and testimonials for storytelling and campaign use</li><li>Monitoring analytics and KPIs across platforms to track performance and inform content strategy</li><li>Representing the organization at events, meetings, and conferences, as needed</li><li>Supporting donor engagement and stakeholder communications across the humanitarian ecosystem</li><li>Identifying new audience segments and building communication tools to reach them</li><li>Managing content calendar and overseeing translation, proofreading, and distribution of press materials</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Communications, Public Relations, Journalism, or a related field</li><li>Minimum of 5 years of professional experience in a similar role, preferably within the non-profit or social impact sector</li><li>Proven experience in building and executing communication strategies</li><li>Proficiency in managing social media channels and using tools such as Meta Business Suite, Hootsuite, or similar</li><li>Working knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite)</li><li>Proficiency in Microsoft Office and CRM tools</li><li>Willingness to travel occasionally</li><li>Fluency in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Excellent communication (written and verbal) and public speaking skills</li><li>Excellent organizational and time-management skills; ability to manage multiple priorities</li><li>Strategic and creative thinker with a proactive mindset</li><li>Highly organized and detail-oriented</li><li>Emotionally intelligent, collaborative, and adaptable</li><li>Commitment to equality, inclusion, and non-discriminatory practices</li><li>Adaptability in a fast-paced environment</li></ul>

Communications Manager

As a Global Lifecycle Marketing Manager, you will help create strategic programs and communications to increase retention and engagement of our customers using email, SMS, push notifications, in-app messaging, and promotions. In this role, you will report to our Global Lifecycle Marketing Lead and focus on critical segments across the customer lifecycle that focus on driving our customers to newer verticals and bets, identifying ways to surface the right message to the right customer at the right time in the right channel. This will include personalized merchant selection, triggered customized comms based on user behavior, and strategies around our largest brand launches.Day-to-day in this role, you’ll:<ul><li>Manage the setup and monitoring of ad hoc, triggered, and transactional programs, including optimization of existing programs and development of new ones</li><li>Test and schedule emails, push notifications, in-app messaging, and promotions</li><li>Manage communications reporting dashboards, monitor trends, and make recommendations based on results.</li><li>Create a framework for rapid testing in CRM channels</li><li>Establish a working relationship with partners in our Product, Operations, Analytics, and Strategy teams</li><li>Stay current on marketing best practices in email, push, and SMS, and share insights with the broader marketing team</li></ul>Our humble expectations<ul><li>Experience in lifecycle, CRM, email, or other customer engagement marketing roles</li><li>Hands-on experience with CRM tools, such as email service providers, marketing automation platforms, or customer engagement systems</li><li>Curiosity about using AI tools to work smarter, experiment faster, or improve day-to-day workflows</li><li>A basic understanding of analytics tools, HTML, and data visualisation platforms such as Looker, Tableau, Sigma, or similar</li><li>Familiarity with email and CRM best practices, including contact strategies, targeting, segmentation, A/B testing, and performance analysis</li><li>A degree or equivalent practical experience</li></ul>What we offerA high-impact role with the opportunity to shape how we scale key verticals and consumer cohorts at Wolt. You’ll help define the direction, build the roadmap, and leave a lasting mark on one of our most exciting growth areas.You’ll also get to drive planning, optimisation, and experimentation for a fast-evolving part of the business, turning ideas into measurable impact and helping us learn what works as we grow

Global Lifecycle Marketing Manager, New Verticals

Are you passionate about building impactful communication strategies and using data to drive partner engagement and growth?We’re looking for a CRM Senior Specialist to join our Commercial team at efood and take ownership of our vendor-facing CRM strategy.In this role, you will design and execute CRM campaigns that engage, educate, and grow our vendor base, supporting key commercial objectives across the platform.&nbsp;What you’ll do:<ul><li>Own end-to-end CRM campaign management for vendor communications, from planning to execution and optimization.</li><li>Design and implement B2B lifecycle strategies, including onboarding, activation, engagement, retention, and reactivation of vendors.</li><li>Build and manage automated CRM journeys tailored to vendor behavior, lifecycle stage, and commercial needs.</li><li>Leverage multiple communication channels (e.g., email, push notifications, in-app messages, SMS) to deliver timely and relevant messaging to vendors.</li><li>Collaborate closely with Commercial, Sales, and Account Management teams to align CRM campaigns with business priorities and vendor needs.</li><li>Monitor and optimize campaign performance, including engagement rates, conversion, feature adoption, and revenue impact.</li><li>Design and execute A/B tests and segmentation strategies to improve communication effectiveness and personalization.</li><li>Ensure consistency, clarity, and relevance of messaging across all vendor touchpoints.</li><li>Stay up to date with CRM best practices, automation tools, and emerging technologies (including AI) to continuously improve workflows.</li></ul> What you need to be successful &nbsp;<ul><li>3–5 years of experience in CRM, lifecycle marketing, or campaign management, ideally in a B2B or marketplace environment.</li><li>Strong understanding of customer/vendor lifecycle management and engagement strategies.</li><li>Hands-on experience with CRM platforms and multichannel campaign execution.</li><li>Proven ability to build and optimize automated CRM journeys.</li><li>Strong analytical mindset with the ability to translate data into actionable insights.</li><li>Experience with segmentation, personalization, and A/B testing.</li><li>Advanced Excel skills and comfort working with large datasets.</li><li>Strong organizational skills and ability to manage multiple projects simultaneously.</li><li>Excellent communication and stakeholder management skills across cross-functional teams.</li></ul>&nbsp;Nice to have:<ul><li>Experience working in a two-sided marketplace (vendors &amp; users).</li><li>Basic knowledge of SQL, HTML/CSS, or CRM templating languages (e.g., Liquid).</li><li>Experience with vendor/product adoption campaigns or B2B engagement strategies.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li><li>Free efood pro Subscription: Perks of the job! Enjoy a complimentary efood pro subscription for free deliveries and exclusive discounts on your favorite meals and groceries. 🍔&nbsp;</li><li>We support your growing family and we offer a childcare allowance for each individual child 🍼</li></ul>&nbsp;

Senior CRM Specialist

We are seeking a Marketing Automation Officer to join our team. In this role, you will manage and maintain the company’s marketing automation platform, ensuring its full potential is utilised for executing multi-channel campaigns effectively. <h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Develop, implement and maintain automated multi-channel campaigns in collaboration with the relevant teams</li><li>Monitor and analyse campaign performance metrics</li><li>Provide insights and recommendations to improve campaign performance</li><li>Assist in managing and cleaning data</li><li>Stay up-to-date with the latest marketing automation trends, best practices and industry developments&nbsp;</li><li>Build and test flows and content per channel</li><li>Conduct thorough tests to assure the quality of new and existing campaigns</li><li>Coordinate with Content and Translation teams</li><li>Document and maintain platform processes and procedures</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in marketing or related field</li><li>2 year experience as a Marketing Automation Officer , or proven experience in a similar role</li><li>Deep understanding of Marketing Automation platforms and how they work</li><li>Meticulous attention to detail and understanding of A/B testing</li><li>Excellent communication and collaboration skills</li><li>Very good written and verbal skills in English</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Marketing Automation Officer

We are now looking for another team mate to join us in Athens as Digital Sales Expert.Can you say ‘yes’?Do you treat your colleagues with respect?Do you always have the customer in mind?Do you act with future generations in mind?Do you like to seek out opportunities to grow and develop?Do you have a proven track record of delivering results?What you’ll be doing:• Support and implementation of a commercial excellence toolbox by example for: Customer Insight Management, Market Sizing Models, Customer Journey Development.• Establishment and further development of Commercial Excellence Methodologies to sustainably increase the performance of Marketing and CRM software (Salesforce).• Partner with regional change owners and market teams to align on adoption strategies, goals, best practices and targets, and continuously track the success of our digital solutions.• Monitor and analyze key performance indicators (KPIs), including conversion rates, customer acquisition cost (CAC), and pipeline growth, to inform decision-making and optimize performance.• Plan and Rollout new commercial and digital to local markets to foster adoption.What skills we expect you to have:• Hold a Bachelor’s or Master’s degree in Business Administration, Marketing and experience in Digital roles is a plus.• Strong analytical skills with the competence to conduct data-driven analysis and measure success• 3-5 years of experience in as program/project manager, ability to operate in cross-functional teams• Solid project and program management capabilities, able to manage multiple priorities in a fast-paced environment• A strategic and creative thinker who partners with markets to develop impactful, localized adoption measures, while having a proactive and solution-oriented mindset with a passion for driving change and transformation• Result driven – confident, thrives on hard work and consistent challenge• Fluent in EnglishWe’ll provide:&nbsp;• Competitive salary• Private health insurance• Opportunity to grow in a multinational environment

Digital Sales Expert

As the Regional CRM Lead, you will be instrumental in defining, developing, and executing our CRM strategy within our North region, including countries in the Nordics and the Baltics. You will lead the creation of innovative programs and propositions, driving customer lifetime value and retention through advanced CRM practices.&nbsp;This role demands a highly strategic individual with a deep understanding of customer behaviour, data-driven decision-making, and a proven ability to lead cross-functional initiatives across diverse regions. The skill to connect CRM initiatives to real business impact is fundamental for succeeding in this role. The role will report directly to the Director of CRMWhat you’ll be doingDay-to-day in this role, you’ll:<ul><li>Own the strategic development and execution of customer-centric initiatives, translating business objectives into actionable, data-led campaigns and customer journeys</li><li>Collaborate closely with local marketing teams and align on a combined roadmap and shared priorities</li><li>Develop and lead the execution of sophisticated, multi-channel CRM communication strategies across email, push notifications, in-app messaging, and emerging channels, optimizing for engagement, retention, and subscription growth.</li><li>Drive the strategic integration of CRM initiatives with broader marketing, product, and design roadmaps to create seamless and impactful customer experiences across all touchpoints</li><li>Drive campaign reporting and performance analytics, producing actionable insights and presenting strategic recommendations to senior leadership to inform roadmap prioritisation</li><li>Establish governance and quality assurance standards for all outbound communications to ensure compliance with industry regulations and adherence to brand tone and guidelines</li><li>Lead and orchestrate complex loyalty and CRM initiatives by effectively collaborating with and influencing diverse stakeholders across central and regional marketing, product, design, and the consumer business team</li><li>Identify and implement opportunities for automation, reducing manual tasks and increasing efficiency through advanced customer journey mapping and triggered workflows</li><li>Mentor and guide junior team members, providing strategic oversight, feedback, and development support</li></ul>Our humble expectations<ul><li>At least 7 years of progressive experience in loyalty program management, CRM strategy, or customer engagement roles, with a demonstrable track record of success in a senior capacity</li><li>Preferably working within B2C from a tech, e-commerce, or similar industry with at least 3 years of managerial experience</li><li>Strong leadership and influencing skills, with the ability to effectively collaborate with and inspire cross-functional teams in a global organization.</li><li>Proven experience in designing, launching, and optimizing complex, multi-channel subscription programs</li><li>Excellent communication and presentation skills, with the ability to articulate complex strategies to diverse audiences, including senior leadership</li><li>Demonstrated ability to drive innovation and adapt to a rapidly evolving technology landscape</li><li>Previous experience with Iterable/Braze/CleverTap/Leanplum is preferred</li><li>Previous experience in food delivery, on-demand delivery, or e-commerce is a strong plus</li></ul>What we offerThis is a rare opportunity to step into a high-impact regional role at one of Europe’s most loved tech companies. As Regional CRM Lead, you'll shape the future of how we connect with our customers across diverse markets in Northern Europe. You’ll get to drive CRM innovation at scale, turning data into meaningful, personalised customer experiences.You’ll work alongside talented marketing, product, and analytics teams across the region and globally—learning fast, building smart, and making a real business impact. If you're someone who thrives on autonomy, enjoys building from the ground up, and wants to help define CRM excellence at a regional level, this is the role for youHere’s what you can expect:<ul><li>A key strategic role with regional scope and visibility</li><li>Lots of room to experiment, innovate, and own your roadmap</li><li>A strong learning environment with sharp and kind teammates</li><li>The chance to build scalable, data-led CRM programs with real impact</li><li>The opportunity to work across 10+ diverse markets and customer segments</li><li>Competitive salary and benefits, plus stock options</li><li>A friendly, inclusive culture where people (and data!) come first</li></ul>

Regional CRM Lead (North Region)

We are currently looking for a Brand Manager based in Greece to join our Vitam team. Vitam is the leading brand of YF category in Greece and the biggest brand of Flora Food Group SEE portfolio.&nbsp;This role is a maternity cover position offered under a fixed‑term contract (12-18 months)&nbsp;As a Brand Manager, working together cross-functionally with Sales, Trade Marketing, supply chain and finance teams, you will leverage and translate the full capability of the Global Flora Food Group organization into a localized marketing plan to drive sustainable growth. Working in a local brand you will have the opportunity to build the strategy and communication from scratch. The position will report to the Marketing Manager of Greece.&nbsp;Your strong motivation and your knowledge within the FMCG or retail landscape will enable you to shape how consumers experience and engage with our products every day. You should have excellent analytics skills and you love looking at the data and coming up with insights and recommendations on how to grow and push the business into the right direction. You are a great communicator in English, able to build relationships with both the internal teams but also our external partners. You are determined to deliver on the commitments you make.&nbsp;We’re looking for someone who thrives in a fast-paced environment, enjoys end‑to‑end ownership, and has the determination to make an impact. A self-starter, able to work autonomously and integrate into the wider team with ease to really start supporting the function from Day 1. &nbsp;&nbsp;More details?&nbsp;&nbsp;Main Responsibilities:<ul><li>Responsible for the development, coordination, and implementation of the brand strategy</li><li>Develop consumer-first growth plans across the 7Ps, rooted in insights and market trends</li><li>Lead and support new product launches and relaunches</li><li>Oversee portfolio performance and RGM initiatives to drive profitability and reduce complexity</li><li>Responsible for budget monitoring and control</li><li>Analyze P&amp;L results and own your brands' performance</li><li>Contribute to the S&amp;OP process and gap-filling initiatives</li><li>Analyze brand performance (category trends, market share, competition, consumer behavior) and initiate corrective actions when needed</li><li>Develop seasonal and thematic activations (e.g., holiday recipes and activations)</li><li>Present brand plans to internal stakeholders</li><li>Plan and execute ATL (TV, OOH, print) and BTL (in-store, sampling, events) campaigns</li><li>Collaborating with digital teams on social media and influencer marketing</li><li>Track campaign KPIs, including reach, engagement, and ROI</li></ul>&nbsp;So, what does it take to be successful in this role?<ul><li>You have a proven track record of 3–5 years in Marketing/Brand Management within FMCG</li><li>You have a strong understanding of business financials and solid analytical skills</li><li>You have excellent communication and presentation skills</li><li>You have a hands-on, entrepreneurial mindset with a strong consumer focus</li><li>You are able to work both independently and as part of a team</li><li>You have excellent proficiency in Microsoft Office (Excel, PowerPoint)</li><li>You are fluent in English</li></ul>Your strong personality and entrepreneurial spirit will enable you to identify and develop collaboration opportunities to drive growth. Your drive to get things done and your willingness to challenge the status quo will be highly valued. If you naturally spot growth opportunities and are motivated to make a real impact, Flora Food Group is the right place for you.Additionally, your flexibility and proactive mindset will enable you to thrive at Flora Food Group.

Brand Manager Vitam

As our Content Team Lead, you will be responsible for leading the team that creates and maintains vendor catalogues on our platform, including their content, menus, and photos. You will work closely with other team leads to cultivate a high-quality standard of service for our vendor partners in Greece and Cyprus, while also overseeing the end-to-end onboarding and 'Go-Live' phase for all new stores. This is a key leadership role where you’ll combine strategic thinking, people management, and operational oversight to drive efficiency and quality across the editorial operation. What you'll do:<ul><li>Team Leadership &amp; Coaching Lead a team of 15+ editorial agents and senior agents. Create an environment of trust, development, and empowerment. Provide ongoing performance feedback and ensure your team consistently meets KPIs related to quality and productivity &nbsp;</li><li>Operational Oversight Set structure, priorities, and direction for the team’s daily activities. Define clear workflows and ensure the team can efficiently handle a high volume of editorial tasks while delivering a high standard of service &nbsp;</li><li>Shift Management&nbsp; Manage daily task assignment and prioritization, ensuring the right resources are allocated to the right duties at the right time &nbsp;</li><li>Issue Resolution Act as a point of contact for escalated cases, complex catalog issues, and vendor complaints that require senior attention &nbsp;</li><li>Data Driven Management Use data to identify patterns, measure performance, and propose improvements. You understand how insights can transform operations and lead to strategic decisions &nbsp;</li><li>Strategy &amp; Cross-Functional Collaboration Develop ideas and initiatives to improve editorial processes and elevate vendor satisfaction. You'll connect the dots between our internal goals and the broader vendor journey. Work closely with Product, Sales, Marketing, and other teams to improve tools, processes, and the overall vendor experience</li></ul> What you need to be successful <ul><li>1-2+ years of experience leading an operational team, ideally in content, sales or customer operations</li><li>Demonstrated ability to coach, motivate, and manage high-performing teams</li><li>Strong analytical skills and experience working with performance metrics and KPIs</li><li>Excellent problem-solving skills and attention to detail</li><li>Highly organized, adaptable, and able to multitask in a fast-paced environment</li><li>Collaborative mindset with excellent communication skills (Greek &amp; English)</li><li>A proactive, positive, and results-driven attitude</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Content Operations Team Leader

Metaxa Hospitality Group, awarded as the "Best Hospitality Group in Greece" by the World Travel Awards 2021 - 2025, has been creating unique experiences of authentic hospitality for more than five decades and invites you to become a member of a group of multi-awarded in Crete and Santorini.Metaxa Hospitality Group is looking for its Sales &amp; Marketing Department based in Heraklion:Digital Marketing AssistantWe are seeking a Digital Marketing Assistant to support the execution and day-to-day management of our digital marketing activities across the Group’s portfolio. The role will focus on campaign support, reporting, and operational coordination, contributing to the effectiveness and consistency of our digital presence.Key Responsibilities:Campaign Execution Support<ul><li>Assist in the setup and implementation of digital campaigns across platforms (Google Ads, Meta Ads)</li><li>Upload and manage campaign assets, ensuring accuracy and alignment with campaign requirements</li><li>Perform quality checks before and during campaign launches</li></ul>Performance Monitoring &amp; Reporting<ul><li>Monitor campaign performance on a daily basis and highlight any irregularities or optimization opportunities</li><li>Prepare recurring reports and support the analysis of campaign performance</li><li>Ensure accuracy and consistency of reported data</li></ul>Collaboration &amp; Content Coordination<ul><li>Work closely with the Copywriter and Art Director to support the development of cohesive and effective marketing campaigns</li><li>Ensure alignment between campaign requirements and delivered creative assets across channels</li></ul>Operational &amp; Coordination Support<ul><li>Maintain internal documentation and campaign structures</li><li>Support coordination between Digital Marketing, other internal teams, and external collaborators</li></ul>RequirementsNecessary qualifications:<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li><li>Basic understanding of paid media platforms (Google Ads and/or Meta Ads)</li><li>Knowledge of Social Media Marketing and social media management</li><li>Proficiency in Microsoft Excel and familiarity with Microsoft 365 tools</li><li>Very good knowledge of the English language (both written and spoken)</li><li>Strong attention to detail and organizational skills</li><li>Ability to manage multiple tasks in a structured and timely manner</li></ul>Desired qualifications:<ul><li>1–2 years of experience in digital marketing or a related field, ideally within the hospitality or tourism sector</li><li>Familiarity with Google Ads and Meta Ads platforms</li><li>Basic knowledge of Google Analytics</li></ul>&nbsp;Soft Skills<ul><li>Proactive with a willingness to learn and develop</li><li>Detail-oriented with a structured approach to execution</li><li>Strong team collaboration and communication skills</li><li>Ability to follow processes and ensure consistency</li></ul>Benefits<ul><li>Competitive salary remuneration</li><li>Career development in a fast-paced, growing work environment.</li><li>Training opportunities.</li><li>Full year job</li><li>Friendly work environment</li></ul>

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