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PURPOSE OF POSITION<ul><li>The Café Attendant ensures efficient&nbsp;food and beverage (F&amp;B) operations, supports the Galley Operation, following all applicable company standards, and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction.</li></ul> YOUR RESPONSIBILITIES<ul><li>Provide support to the assigned stations in different outlets, collect and deliver food and beverages, monitor buffet services, prepare &amp; maintain or replenish condiments, as directed.</li><li>Set up and maintain all self-service buffet areas, ensuring that each item is labeled correctly; assist with food service behind the line, if/when instructed.</li><li>Provide the Waiter and Assistant Waiter with support.</li><li>Serve beverages during meal periods, as instructed by Supervisors, following safe Company Alcohol Serving Policies.</li><li>Ensure that all service quality standards, in the assigned area, are in line with Viking’s STAR Service Standards; clean work areas and operating equipment in accordance with company rules and standards.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guest and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Restaurant Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisors.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of six months’ experience as a Buffet Steward or similar position; or a hospitality degree with at least four months of on-the-job training, within a premium brand hospitality environment</li><li>Must demonstrate the ability to work independently; shipboard experience is an advantage.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of sanitary standards are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Café AttendantSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;N/AReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Head Waiter, Restaurant Supervisor APPLICATION AND JOB RELEVANT INFORMATIONOur roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines. DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

JAPAN - Japanese Speaking Café Attendant

We are looking for an AI Delivery Manager to lead end-to-end delivery of AI and Data projects — from discovery to production. You will be accountable for project success, combining strong delivery management expertise with a solid understanding of AI, ML, and data technologies. You will focus on three categories of projects: GenAI Product development, ML Product development and AI Platform enablement.Join a global team delivering AI-driven transformation for leading enterprises. Work with cutting-edge GenAI and ML technologies, collaborate with top experts, and shape the next generation of intelligent solutions.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Act as a bridge between technology and business, understanding business objectives — including business cases, project purposes, expected outcomes, and delivered value.</li><li>Manage full lifecycle of AI initiatives (GenAI, ML).</li><li>Own delivery scope, schedule, quality, and budget.</li><li>Lead multidisciplinary global teams and ensure alignment across engineering and client stakeholders.</li><li>Act as main delivery contact for clients; build trusted relationships</li><li>Oversee risk, financials, and contract adherence.</li><li>Ensure compliance with legal, ethical, and security standards in AI.</li><li>Mentor team members and promote delivery excellence and engineering excellence</li></ul>Requirements<ul><li>Strong client-facing, risk management, and stakeholder communication skills.</li><li>3+ years in GenAI and traditional ML delivery management (e.g., RAG-based applications, chatbots, recommender systems, forecasting systems)</li><li>3+ years of previous experience as engineer (e.g., data scientist, machine learning engineer, data engineer, devops, python engineer)</li><li>Solid understanding of GenAI and ML technologies, and data management fundamentals.</li><li>Experience with at least one major cloud provider (AWS, Azure, GCP, Databricks).</li><li>Ability to lead cross-functional, distributed teams.</li><li>Ability to enforce engineering excellence and closely work with solution architects</li><li>Knowledge of the Greek language is a must</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Data Delivery Manager

Your skills<ul><li>C1 English</li><li>C2 local language</li><li>MS Office knowledge</li><li>Highly service-oriented</li><li>Professional appearance and polite manner</li><li>Strong communication skills while easily inspiring others with your positive nature.</li></ul>Your tasks<ul><li>Manage the front desk, including the switchboard, visitor reception, and administrative tasks</li><li>Handle incoming/outgoing mail, courier shipments, and supply orders with invoice control</li><li>Answer, screen, and direct calls while assisting colleagues and guests</li><li>Oversee office security, monitor access, and issue visitor badges</li></ul>

Front Desk Assistant (6 hours Part time)

At Relevance, we focus on six core principles through which we cultivate our culture, promote excellence and evolve: Diversity - Knowledge - Innovation - Execution - Humility - Ownership.Our company's core purpose is to provide an environment for employees, clients and ourselves to flourish and throughout our eleven-year long lifetime we have heavily invested time &amp; resources in building and maintaining a strategy, structure and methodology with one goal in mind; Growth. We have also managed to create an inspiring working environment in which our people can perform and develop by guiding and being guided.We Hire for Attitude and train for SkillWe see every recruit as a next important building block for our company and search for well-rounded professionals with diverse backgrounds and an insatiable appetite for knowledge. Subsequently, we passionately invest in their skill-set development by: (1) providing a comprehensive product education orientation (2) setting performance related targets that impact their end of year salary increase, reinforcing at the same time meritocracy, (3) supporting an open space culture to nurture knowledge sharing.As an Account Manager you will:<ul><li>Build, maintain, and cultivate client relationships, understanding their needs, expectations, and objectives</li><li>Address client concern, resolve issues that arise, and offer solutions to maintain client satisfaction</li><li>Work closely with teams and other departments, to develop effective advertising strategies</li><li>Proactively identify and initiate upselling and cross-selling opportunities, aligning client needs with value-added solutions&nbsp;</li><li>Take the lead in pitching and presenting to prospective clients to secure new business opportunities</li><li>Oversee the development, execution, and data analysis of advertising campaigns, ensuring they align with the client’s goals</li><li>Regularly update clients on the progress of campaigns and provide detailed analysis on the effectiveness of advertising strategies</li></ul>Job requirementsWhat you will bring:<ul><li>Bachelor’s degree in marketing, advertising or a related field</li><li>At least 3 years’ experience working in advertising</li><li>Strong written and verbal communication skills for effective client interaction and team collaboration</li><li>Ability to analyze campaign data and market trends to make informed decisions</li><li>Experience at managing multiple projects and priorities simultaneously</li><li>Commitment to providing excellent service to clients to maintain long-term partnerships</li><li>Excellent understanding of Performance Marketing Channels (e.g. Google Ads, Paid Social Ads)</li><li>Very good understanding of Content Creation, Design and UX/UI Development</li><li>&nbsp;Eagerness &amp; motivation to stay updated on industry trends and emerging technologies to propose innovative advertising solutions to clients</li><li>Adaptability &amp; flexibility</li><li>Familiarity with project management systems (e.g.Asana) is a plus</li></ul>Benefits<ul><li>Competitive salary</li><li>Hybrid working model</li><li>Private Medical and Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>Central offices</li><li>Bonus opportunities</li></ul>

Account Manager

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Our People, Our Energy!The CompanyCoral Gas A.E.B.E.Y., part of the&nbsp;Motor Oil Group, is active in the market for gas storage and marketing. Through its 4 facilities in Athens, Thessaloniki, Ioannina and Crete, it serves over 1,000,000 customers, supplying them with reliability and safety of gas, constantly investing in innovation and security.&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are seeking to hire for a Bulk&nbsp;Account Manager&nbsp;to &nbsp;to develop, manage and oversee sales network .<h2>During your day you will:</h2><ul><li>Be responsible for implementing the annual target plan as set; follow up existing customers;develop, guide &amp; monitor sales; intervene promptly when results may not be achieved,taking timely decisions and appropriate action to bring things back on course&nbsp;</li><li>Execute brand communication plan in order to engage stakeholders to new company’s values</li><li>Systematic follow up of&nbsp; his portfolio in terms of credit, HSSE, volume and unit C1.Study company’s monthly results in the area of responsibility (in terms of volume, unit C1, C1, DSO, overdues)</li><li>Manage all aspects of the bulk business including, sales, pricing policy, on going projects, promotions, administration, and customer service.</li><li>Be aware of competitors movements in his area of responsibility and of their strengths/weaknesses</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering or in an Economics-related field</li><li>MBA or additional relevant studies will be considered a plus</li><li>At least 3 years of experience in years in retail or in wholesaling or industrial sales area&nbsp;</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient use of MS Office tools</li><li>Travel flexibility is required</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Bulk Account Manager

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

Main responsibilities<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Ensures customer service consistent with the LHW standards.</li><li>Ensures full compliance to SOPs, policies (including security) and brand standards.</li><li>In charge of restaurant operations during all restaurant functions including mise en place (preparations) and service.</li><li>Assists in all training sessions organized by the F&amp;B / Restaurant Manager.</li><li>Responsible for cash handling.</li><li>In charge of controlling bar &amp; wine inventories.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting company appearance and uniform standards.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handles complaints and oversees the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Contributes to the achievement of financial goals by enforcing upselling techniques.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>A keen eye for detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation &amp; daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Captain – SANT.CAP

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

Our team is looking for a&nbsp;motivated&nbsp;and&nbsp;experienced IT Transition PM&nbsp;in&nbsp;Athens&nbsp;to&nbsp;support our client on a European institution project.As an IT Service Transition Manager, you will play a key role in leading the controlled, compliant, and low-risk transition of services into and out of the client’s delivery model. You will coordinate complex transition activities across multiple stakeholders, ensuring operational continuity, service readiness, and successful knowledge transfer without disruption to business operations.You will work closely with internal teams, suppliers, incumbent providers, and client stakeholders to ensure services are transitioned efficiently, transparently, and in line with governance and operational requirementsYour role:<ul><li>Lead end-to-end service transition activities, including transition planning, mobilization, onboarding, operational readiness, and service handover.</li><li>Own and maintain the Transition Plan, including scope, milestones, deliverables, dependencies, assumptions, resource planning, and acceptance criteria.</li><li>Establish and manage transition governance, including reporting cadence, stakeholder reviews, escalation management, workshops, checkpoints, and decision forums.</li><li>Coordinate transition-in and transition-out activities across multiple teams, suppliers, and stakeholders in complex multi-vendor environments.</li><li>Ensure operational readiness through validation of processes, tooling, support models, SLAs, KPIs, reporting mechanisms, and service acceptance criteria.</li><li>Drive knowledge transfer activities, including documentation quality assurance, runbooks, inventories, shadowing/reverse-shadowing sessions, and formal sign-offs.</li><li>Identify and manage transition risks, issues, dependencies, and change impacts, ensuring mitigation plans are implemented and tracked.</li><li>Support service stabilization and hypercare activities following go-live or handover phases.</li><li>Ensure compliance with governance, security, contractual, and operational requirements throughout the transition lifecycle.&nbsp;</li></ul>Your profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, Engineering, or related field (or equivalent experience).</li><li>8-10 years of experience managing complex IT service transitions, mobilizations, or transformation programs within large enterprise, regulated, or governance-driven environments.</li><li>Strong experience in transition-in, transition-out, operational readiness, and knowledge transfer management.</li><li>Experience coordinating multiple stakeholders, suppliers, incumbent providers, and cross-functional teams in international or multi-vendor environments.</li><li>Solid understanding of IT service management principles, operational governance, and managed services delivery models.</li><li>Strong capability in risk, issue, dependency, compliance, and change management.</li><li>Experience defining and managing transition governance structures, reporting mechanisms, and service acceptance processes.</li><li>Excellent stakeholder management, communication, facilitation, and organizational skills.</li><li>Relevant certifications or methodologies such as PMP, PRINCE2, MSP, and/or ITIL are highly valued.</li><li>Experience working within international organizations is considered a strong advantage.</li><li>Fluent in English (written and spoken).</li></ul>

IT Project Manager - Transition Projects

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

This role is responsible for managing warehouse operations, in line with Bic standard procedures and Key Performance Indicators objectives, in collaboration with outsourced service providers(carriers) within the scope of Greek distribution and export to Cyprus.&nbsp;&nbsp;In this role you will:<ul><li>Lead all warehouse operations, maintenance &amp; improvements.</li><li>With strong knowledge of WMS operations &amp; O365.</li><li>Manage &amp; coordinate a team of 8 people (+2 temporary in high season).</li><li>Be key contact for all warehouse operations to all stakeholders: Demand Planning, OTC, Accounting and commercial team.</li><li>Secure all BIC safety regulations are properly respected.</li><li>Accountable for on-time stock integration and order preparation.</li><li>Manage a team of 8 as a core team and 2 or more temporary workers in high season needs.</li><li>Responsible for reporting and monitoring warehouse performance, claims and respecting all department targets.</li><li>Lead Continuous Improvement in warehouse operations targeting productivity and OTIF improvement.</li><li>Ensure high stock accuracy levels and close follow-up of any product shortages after order preparation.</li><li>Ensure on-time stock integration of all inbound operations and close follow-up of any shortages. Raising claims in case of stock discrepancies.</li><li>Supervise inventory levels between JDE &amp; WMS and launch any investigation if any differences arise.</li><li>Anticipate organize and prepare team &amp; operations for Greece main Seasonality – BTS &amp; Pantyhose</li><li>Ensure tidiness in the warehouse and maintain all infrastructure, forklifts and equipment.</li><li>Optimize picking paths, evaluate and improve picking process and order preparation.</li><li>Ensure all health &amp; safety instructions and organization directions are respected during operation.</li><li>Ensure ADR procedures are properly respected.</li><li>Organize and participate in mid-year and end-year stock takes.</li><li>Keep regular communication of all team members under responsibility.</li><li>Evaluate team members and proceed with continuous training regarding quality, quantity and health &amp; safety instructions.</li></ul>&nbsp;What you'll bring to BIC:<ul><li>Bachelor’s degree</li><li>Experience and knowledge with WH operations</li><li>Team management experience (10+ people), able to create team dynamics</li><li>Communication skills and ability to collaborate with other departments</li><li>Time management and prioritization capabilities</li><li>English – Advanced level</li><li>Project management experience is preferred</li><li>Critical thinking and problem-solving skills</li><li>Office 365, Excel, Power BI, WMS system experience is preferred</li></ul>

Warehouse Supervisor

Angelicoussis Group, one of the world’s leading ship management organizations, is looking for an experienced and motivated professional to cover a permanent position as an ICT Vessel Engineer.Key responsibilities<ul><li>Remotely support of all ICT Systems, including PCs, Satellite Communication Systems, networking equipment at hardware and software level.</li><li>Support users and troubleshoot daily issues at 1st level, regulate levels of access &amp; security, install applications.</li><li>Client Network Support (Windows OS (Server &amp; Client), O365, Navigational S/W).</li><li>Systems Infrastructure Support (HyperV, VMs, Windows Server 2012 R2 and newer, Active Directory, DNS).</li><li>Network Infrastructure Support (Infinity &amp; FortiGate Firewall configuration, L2 switching etc.).</li></ul>Candidate must have<ul><li>University degree in an IT related discipline.</li><li>3-5 years of experience in a related IT position.</li><li>On board (in a vessel) working experience is essential.</li><li>Fluent in Greek and English.</li><li>Team spirit, multi-tasking and crisis resolution ability.</li></ul>Position will require frequent travel.The Company offers an attractive compensation and benefits package, as well as career opportunities. All applications will be treated as strictly confidential.

ICT Vessel Engineer

Intellectica is recruiting a dynamic Logistics Supervisor on behalf of a leading designer and manufacturer of high-quality pumps and systems, used in a large variety of water applications with exports to 100 countries. Based in Kryoneri, Attiki and reporting to the General Manager, Operations, the successful candidate will be responsible for raw materials imports, ensuring safe and efficient receipt, proper storage of raw materials, and prompt distribution of finished products to the company's customers in Greece and abroad.&nbsp;Key activities and responsibilities of this role include:<ul><li>Coordinating day-to-day logistics and supply chain operations, ensuring the smooth flow of raw materials and finished products</li><li>Analysing and selecting transport offers for raw materials and finished goods, balancing cost efficiency, quality and delivery requirements</li><li>Monitoring shipping routes and deliveries, ensuring timely receipt to the warehouse and delivery to customers, while resolving operational issues as they arise</li><li>Working closely with internal departments to support demand planning, transport coordination and effective stock availability</li><li>Handling import and export documentation processes, in cooperation with external partners and auhorities</li><li>Monitoring warehouse activities, including stock levels, storage organisation and inventory accuracyEnsuring logistics and distribution activities comply with applicable legislation, safety and security procedures</li><li>Identifying opportunities for incremental improvements in logistics and distribution processes to enhance efficiency and control costs</li><li>Any other tasks that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related fields</li><li>MSc in Supply Chain Management will be considered a strong plus</li><li>2 to 4 years of working experience in a logistics and supply chain position</li><li>Good knowledge of import/export procedures;</li><li>Proven Experience with ERP systems</li><li>Familiarity with Microsoft Office suite, especially with excel</li><li>Fluent in English and Greek (both written and verbal)</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong organisational skills</li><li>Problem-solving mindset</li><li>Effective communication</li><li>Attention to detail</li><li>Ability to work under pressure</li></ul>&nbsp;

Logistics Supervisor

Responsible for the Workplace Experience and Operations for a geographical region spanning 10 countries, our Workplace Managers combine People, Technology, and Space across Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors, Contractors and Courier Partners. Regional Workplace Managers support their direct reports (in country workplace managers) to perform at their best, providing guidance and oversight to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency;&nbsp; whilst ensuring that our office ‘hubs’ are properly set up for collaboration and focus as well as our smaller satellite locations without onsite staff appropriately situated, supported and well-equipped.What you’ll be doing<ul><li>Lead a regional team of Workplace Managers &amp; Workplace Coordinators in ensuring our workplace experience supports Wolt’s mission &amp; values and team objectives are met.</li><li>Setup and onboard new offices as Wolt expands in your region. Partner with business leads, local and global teams to ensure effective communication with landlords, internal and external stakeholders so that office projects in your region can be delivered on time and in accordance with both Wolt’s global standards and any local requirements.</li><li>Ensure all sites within the regional portfolio are managed and maintained to a high standard and in compliance with local and global policies and guidelines.</li><li>Build department policies and procedures in conjunction with Wolt’s Global Workplace and Facilities manager, complying with International Health and Safety Standards.</li><li>Partner with South region teams such as Physical Security and Safety, Sustainability and People to provide office specific program roll outs for initiatives such as Health and Safety, Sustainability and DEI, Internal Events and Community.</li><li>Partner with Integrated Facilities Management Vendors to ensure safe and compliant workspaces and that service level agreements are met. Conduct formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved.&nbsp;</li><li>Create and own the development of annual Opex budgets for your region, tracking and reporting on financial variance and operations expenses management.</li></ul>Our Humble Expectations<ul><li>8+ years previous experience and regional role experience Workplace or Facilities Management in a global organization within a fast-paced and high growth environment</li><li>Bachelors or equivalent years of experience. Industry body qualifications&nbsp; (IWFM, CFM or similar) are a bonus.</li><li>Excellent organizational skills and attention to detail</li><li>Strong leadership capabilities, proven experience to motivate and lead a team</li><li>Excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders</li><li>A demonstrated ability to work collaboratively across departments and levels within a complex organization.</li><li>Ability and willingness to travel in order to properly support all locations in-Region (especially during office relocations and openings)</li><li>Excellent written and verbal communication skills in English. Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills.</li><li>Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom.</li></ul>

Regional Workplace Manager, Region South

The Greek leading Biscuits &amp; Bakery companyΕ.J. PAPADOPOULOS S.A.&nbsp; is seeking to employ a talented, driven &amp; committed:Payroll &amp; Benefits Specialist to join the HR&nbsp;team in AthensHow you will contribute:<ul><li>Process and manage monthly payroll accurately and on time.</li><li>Ensure correct calculation of salaries, overtime, bonuses, and deductions.</li><li>Maintain payroll records and prepare payroll reports.</li><li>Prepare and update employment contracts, amendments and related documentation.</li><li>Administer employee benefits programs (health insurance, allowances, pension plans, etc.).</li><li>Ensure compliance with labor laws, tax regulations, and internal policies.</li><li>Liaise with external payroll providers, insurance companies, and relevant authorities.</li><li>Handle employee inquiries related to payroll, compensation, and benefits.</li><li>Maintain and update employee data in payroll systems.</li><li>Act as a point of contact for employees regarding payroll, benefits, and employment documentation.</li><li>Monitor changes in Greek labor and payroll legislation and ensure proper implementation.</li><li>Support HR Plant Managers with payroll processes and related inquiries.</li><li>Assist in HR reporting, audits, and compensation analysis.</li></ul>&nbsp;What you will bring :<ul><li>Bachelor’s Degree&nbsp;in Finance/HR/&nbsp;Business Administration or other relevant field</li><li>Postgraduate studies in HR&nbsp;or Business Administration will be considered as a plus</li><li>3 -5 years' working experience in payroll and HR Services</li><li>Experience with Scan HRMS&nbsp;</li><li>Proven knowledge of labor and social security legislation</li><li>Extensive knowledge of “ERGANI” Information System</li><li>Strong organization and detail orientation skills</li><li>Computer literacy, including use of standard MS Office applications</li><li>Team player with strong collaboration skills</li><li>Effective communication and rapport building skills</li><li>Ability to work under pressure and meet deadlines in cross functional context</li><li>High degree of personal and professional ethics and integrity</li></ul>

Payroll & Benefits Specialist

<ul><li>Communicate any assistance needed during busy periods to the Chef to ensure optimum services.</li><li>Notify manager if a product does not meet specifications.</li><li>Check and ensure the correctness of the temperature of appliances and food.</li><li>Monitor the quantity of food that is prepared and the portions that are served.</li><li>Ensure proper portion, arrangement, and food garnish to be served.</li><li>Serve food in proper portions onto proper receptacle.</li><li>Set-up, clean and break down work station.</li><li>Wash and disinfect kitchen area including tables, tools, knives, and equipment.</li><li>Prepare ingredients for cooking, including portioning, chopping, and storing.</li><li>Wash and peel fresh fruits and vegetables.</li><li>Prepare and cook food.</li><li>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>Welcome and acknowledge all guests according to company standards.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others; support team to reach common goals.</li><li>Ensure adherence to quality expectations and standards.</li><li>Stand, sit, or walk for an extended period of time.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Commi Cook

Intellectica is recruiting an experienced Civil Engineer/Project Manager on behalf of its client, a leading engineering &amp; construction group with nationwide operations and a strong footprint in energy, industrial and infrastructure projects. The position is based in Athens, Greece and will report to the Head of Services Department. The successful candidate will be managing industrial and construction projects, ensuring safe, timely and cost‑effective execution while maintaining strong coordination between field operations and the central project‑management office.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Managing the full lifecycle of industrial and construction projects, ensuring effective planning, execution, supervision and handover within budget, scope and timeline requirements</li></ul>Project Planning &amp; Coordination<ul><li>Reviewing engineering designs, construction drawings and technical specifications to ensure alignment with standards, client requirements and regulatory obligations</li><li>Preparing project plans, schedules and resource allocations while coordinating with multidisciplinary internal teams</li><li>Monitoring project progress, milestones and performance indicators; identifying deviations and implementing corrective actions promptly</li><li>Coordinating day‑to‑day activities between subcontractors, field teams and the central office to ensure seamless project execution</li></ul>Site Supervision &amp; Quality Control<ul><li>Conducting frequent site visits to assess progress, verify quality of work and ensure compliance with safety and technical standards</li><li>Ensuring that construction methods and materials meet project specifications and applicable regulations</li><li>Overseeing documentation, site reports, quality checklists and handover files to ensure completeness and accuracy</li></ul>Stakeholder &amp; Vendor Management<ul><li>Acting as a key liaison between clients, engineers, subcontractors and internal project stakeholders</li><li>Collaborating with the Procurement Department to secure timely delivery of materials; performing quality control checks on delivered items</li><li>Managing project communications and ensuring that expectations are aligned and risks are effectively escalated</li></ul>Process Improvement &amp; Cross‑Functional Collaboration<ul><li>Contributing to the improvement of project‑delivery processes and documentation standards</li><li>Sharing best practices with colleagues across engineering and field teams to support continuous improvement initiatives</li><li>Any other work that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>BSc in Civil Engineering, or a related field</li><li>MSc or MBA will be considered a strong asset; additional technical certifications will be considered a plus</li><li>At least 8 years of experience in construction or industrial projects, with substantial field exposure</li><li>Proven experience supervising works, coordinating site teams and managing multiple stakeholders simultaneously</li><li>Strong understanding of construction methods, quality standards, industrial project environments and health &amp; safety protocols</li><li>Proficiency in AutoCAD for reviewing and interpreting technical drawings</li><li>Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint), with prior experience in ERP systems considered an advantage</li><li>Familiarity with project‑management tools (e.g., Primavera, MS Project) will be viewed positively</li><li>Excellent documentation, reporting and organizational capabilities</li><li>Valid driver’s license</li><li>Fluent in English and Greek (both written and verbal)</li><li>Flexibility and ability to work across project sites throughout Greece and abroad, as required</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong ownership mindset and accountability</li><li>Excellent communication and coordination skills</li><li>Structured, detail‑oriented and safety‑focused</li><li>Ability to resolve issues quickly and effectively</li><li>Team‑oriented with potential to grow into a leadership role</li></ul>

Civil Engineer/ Project Manager

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

Player Management – Site Reliability Engineer

The&nbsp;Solution Designer&nbsp;will be joining the software development team of Risk Management Domain of Alpha Bank IT Digital Services &amp; Data Analytics Division. You will be responsible for designing and overseeing the implementation of software solutions that meet the business requirements in areas such as Risk Management, Capital Management, MIS, ALM etc.&nbsp;You will work closely with cross functional IT teams and stakeholders to define architecture, guide development teams &amp; vendors, and ensure the successful delivery of projects. What you will be doing&nbsp;<ul><li>Collaborate with cross functional teams to understand their business objectives and technical requirements.</li><li>Understand and review the business and application requirements and define the solution requirements, ensuring they are consistent with the Bank’s IT strategy and practices.</li><li>Create High-Level technical solution design and produce relevant documentation.</li><li>Coordinate and consolidate High-Level Estimations, based on the high-level business requirements.</li><li>Participate in projects estimation and planning, providing technical input and helping the team set realistic goals and timelines.</li><li>Collaborate with Project Manager to create project milestone planning.</li><li>Cooperate with software engineers, data engineers, system engineers, and business analysts to implement effective and efficient software or data management solutions applying DevOps methods and iterative delivery.</li><li>Assess the impact of changes and enhancements on the existing architecture.</li><li> </li></ul> What you need to have&nbsp;<ul><li>BSc in Computer Science, Information Systems, Engineering, or any other related discipline.</li><li>Understanding of software engineering principles and best practices for building modular and maintainable systems.</li><li>Experience in designing scalable and resilient systems that meet performance, security, and reliability requirements.</li><li>Experience in DevOps and Agile methods and practices, familiarity with data modelling techniques, database design, optimization, and query tuning.</li><li>Familiarity with one or more RDBMS like Microsoft SQL Server, Oracle, PostgreSQL.</li><li>Familiarity with architectural patterns like SOA (Service-Oriented Architecture), microservices design patterns, message brokers (e.g., Apache Kafka) and integration frameworks (e.g., Apache Camel).</li><li>Prior experience in a banking environment will be considered an asset.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

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