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The Procurement Category Analyst supports sourcing activities, evaluates supplier performance, and identifies cost-saving opportunities within assigned categories. The role analyses market and supplier data, ensures compliance with procurement policies, and collaborates with business units to meet their requirements. The analyst also leads supplier negotiations and contributes to continuous improvement initiatives that enhance value and efficiency across the organization.&nbsp;OPPORTUNITIES• Conduct comprehensive analysis of procurement categories to identify cost-saving opportunities, market trends, and risk factors.• Collaborate with business units to understand their requirements and tailor procurement policy to meet their needs.• Evaluate and monitor supplier performance within specific categories.• Lead negotiations with suppliers to secure favorable terms and conditions, considering both cost and service levels.• Ensure compliance with procurement policies and procedures during sourcing activities.• Review contracts end-to-end to ensure accuracy, compliance with company policies and legal requirements, and identify cost-saving opportunities, completing reviews within agreed timelines• Analyze data to provide insights into market dynamics, supplier landscapes, and emerging technologies.• Utilize procurement tools and systems to gather, organize, and analyze data related to indirect procurement activities.• Maintain accurate and up-to-date records of contracts, supplier information, and procurement performance metrics.• Docusign and Power BI knowledge will be an asset.• Cultivate and maintain strong relationships with key suppliers within procurement categories.• Address and resolve issues with suppliers, working closely with business units to ensure alignment with organizational goals.• Conduct regular performance reviews and implement improvement plans as necessary.• Identify opportunities for cost reduction and process improvement within specific procurement categories.• Collaborate with internal stakeholders to implement cost-saving initiatives while maintaining quality and service standards.• Ensure compliance with procurement best practices and industry benchmarks&nbsp;SKILLS• Bachelor’s degree in Business, Supply Chain, Finance, or a related field.• 3–5 years of procurement experience in a large international company.• Strong analytical skills with the ability to interpret procurement and market data.• Experience leading supplier negotiations and achieving cost-saving outcomes.• Ability to review and interpret contracts for accuracy and compliance.• Proficiency with procurement tools and systems; Power BI and DocuSign are assets.• Demonstrated ability to manage supplier performance and resolve issues.• Strong communication and stakeholder management skills.• Knowledge of procurement best practices and sourcing processes.• Ability to manage multiple priorities and meet deadlines.&nbsp;&nbsp;VALUES<ul><li>Care&nbsp;about client satisfaction.</li><li>Commit&nbsp;to driving proactive client management.</li><li>Collaborate&nbsp;to ensure service delivery.</li><li>Challenge to ensure service quality.</li></ul>&nbsp;SOME OF OUR BENEFITS include:<ul><li>Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month </li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership </li><li>Family care:&nbsp;4 weeks of paid family care leave </li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge </li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

Procurement Category Analyst

As a Quality Analyst, you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met.&nbsp;Roles and responsibilities:Audit calls/interactions/transactions for aligned TeammatesCoach Teammates for performance improvement (campaign specific)&nbsp;Report performance for an aligned span on a daily/weekly/monthly basisProvide inputs and basis audits for briefings and training which need identification&nbsp;Partner with Team Leaders (TLs) in leading team meetings for metrics improvementParticipate in strategic projects for the campaign/LOBIdentify and escalate any potential quality issues per defined processIsolate and report defects; verify defect fixesSuggest process/system improvements based on common customer concernsAccomplish other responsibilities assigned by managementDrive quality initiatives, contests and campaigns for the assigned spanBe updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications:Fluent English &amp; UkrainianGraduate of any course (preferred)At least one-year of work experience as a Quality Analyst (preferred)Basic skills in Excel or Google Sheets&nbsp;Problem-solving skillsFamiliarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred)&nbsp;Soft skills:Has strong customer centricityCan assertively provide constructive feedbackHas good written and verbal communication skillsThinks logicallyCan manage conflicts&nbsp;Pays strong attention to detailCan work with minimal supervisionDemonstrates initiative and good judgmentCan work on multiple projects and is versatileCan establish and maintain effective working relations with a wide variety of individualsCan work with a diverse teamHas a Continuous Improvement mindsetPersonality traits required:Demonstrates clear thought processArticulates clearly&nbsp;Exercises conscientiousness and diligenceDemonstrates assertiveness&nbsp;About Us:TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.TaskUs currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico. To find out more visit&nbsp;www.TaskUs.com. TaskUs Inc. is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

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