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The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.</li><li>Organize warm welcomes and fond farewells.</li><li>Conduct in-room check-ins and collect preferences during the stay.</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.</li><li>Support the operation of the guest messaging hub.</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.</li><li>Coordinate amenities and special items with departments.</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.</li><li>Use all required systems with proficiency.</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.</li><li>Record guest issues and ensure complaints are resolved.</li><li>Follow LQA &amp; Forbes service standards.&nbsp; &nbsp;</li></ul>Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.</li><li>Strong English communication; additional languages beneficial.</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.</li><li>Ability to multitask and work under pressure.</li><li>Excellent grooming and customer service.&nbsp;</li></ul> What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Guest Experience Agent | One&Only Aesthesis, Athens (18917)

Our&nbsp;Cloud Native Development &amp; Migration&nbsp;practices support our customers, in various projects, in understanding and adopting the most advanced technological solutions, identifying and implementing&nbsp;cloud architectures&nbsp;to support the&nbsp;development&nbsp;and&nbsp;deployment&nbsp;of&nbsp;cloud-native solutions.Through our services, we help our customers to create safe and reliable innovations that guarantee a real competitive advantage in the market:<ul><li>Cloud-native Platform Implementation:&nbsp;We specialize in deploying agile applications across software development, integration, and testing realms, fostering innovation and efficiency.</li><li>Accelerated Cloud Capabilities:&nbsp;Our services expedite the adoption of Cloud technologies, driving tangible business value through innovative Cloud Services.</li><li>Advanced Technological Architectures: Our expertise lies in designing architectures that seamlessly integrate modern Cloud applications with enterprise systems, ensuring compatibility and scalability.</li></ul>#OurRequirementsKey Qualifications<ul><li>Degree or in the process of acquiring the degree related to Computer Engineering, Information Engineering, Computer Science and Information Technology</li><li>Passion for&nbsp;developing&nbsp;with programing languages such as:&nbsp;Java,&nbsp;JavaScript, Python or any other&nbsp;object-oriented programming language</li><li>Fundamental knowledge of&nbsp;relational databases&nbsp;and&nbsp;SQL.</li><li>Basic understanding of&nbsp;Cloud Computing concepts</li><li>Good command of the&nbsp;English&nbsp;Language</li><li>Ability and willingness to work in a team, but also autonomously if necessary</li><li>Excellent&nbsp;communication&nbsp;and&nbsp;interpersonal skills</li><li>High motivation for consulting field</li><li>Availability to travel (when needed based on business needs)</li></ul> Bonus Qualifications<ul><li>Familiarity and use of any&nbsp;VCS&nbsp;(e.g., git)</li><li>Exposure to any major public&nbsp;cloud platform&nbsp;(e.g.,&nbsp;AWS, Azure, GCP)</li><li>Experience with&nbsp;Docker&nbsp;and&nbsp;Kubernetes</li><li>Background in any&nbsp;web development framework&nbsp;(e.g.,&nbsp;Spring,&nbsp;Express,&nbsp;Django,&nbsp;React,&nbsp;Angular)</li></ul>#WhoWeAreLookingForIndividuals who have a&nbsp;strong will&nbsp;to expand their knowledge of new technologies, a&nbsp;passion&nbsp;to grow within the company and&nbsp;aspirations&nbsp;for career growth. At Deloitte we foster a consultative culture because the best decisions are made in collaboration with others. We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. These are not aspirations, but principles that we all commit to today and every day. #AboutConsulting Five core competency areas make up our Consulting service line:<ul><li>Strategy, Analytics and M&amp;A</li><li>&nbsp;Customer and Marketing</li><li>Core Business Operations</li><li>Human Capital</li><li>Enterprise Technology and Performance</li></ul> We exist to solve complex problems &nbsp; Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. &nbsp; We are committed to collaboration &nbsp; Our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It is why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We are also unafraid to challenge. &nbsp;In so doing, we build long-term and trusted affinities. &nbsp; We create long-term, sustainable impact &nbsp; We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it is about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.&nbsp;#AboutDeloitte &nbsp; Our services &nbsp; Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. &nbsp; We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. &nbsp; Our Purpose &nbsp; Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size; it is about being the first choice. The first choice for the largest and most influential clients and the first choice for the best talent. &nbsp; Our values &nbsp; At Deloitte, we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. &nbsp; We value difference, with respect at the heart of our inclusive culture. &nbsp; Our talent experience &nbsp; From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. &nbsp; Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), is one of the Deloitte Central Mediterranean S.r.l. (“DCM”) Countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP Geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). DTTL and each of its member firms are legally separate and independent entities. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see&nbsp;www.deloitte.com/about&nbsp;to learn more about our global network of member firms. This document and its contents are confidential and prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document.© 2024 Deloitte Central Mediterranean. All rights reserved.

Junior Developer (Cloud Engineering) @ Thessaloniki

We are looking for a motivated&nbsp;Application Support Consultant (SQL Focus) to join our high caliber team.Your contribution to the success of the team<ul><li>Act as a key point of contact for clients, ensuring timely and effective communication</li><li>Analyze and manage client support requests related to sales and field operations</li><li>Provide ongoing support for mobile applications and assist clients in resolving system-related issues</li><li>Guide clients on best practices and ensure optimal use of the systems</li><li>Collaborate with internal teams to handle support requests and ensure high service quality</li><li>Gather and analyze feedback from users and partners to identify issues and suggest improvements</li><li>Work closely with ERP/CRM teams to support and deliver integrated solutions</li><li>Implement and develop new features based on customer requests</li></ul>Your Qualifications &amp; Skills<ul><li>Bachelor’s degree in Computer Science, Information Systems, or a related field</li><li>Knowledge of SQL (Microsoft SQL Server)</li><li>Ability to analyze business needs and processes</li><li>Excellent command of Greek and English</li><li>Team player with strong analytical thinking and a customer-focused mindset</li></ul>Nice to Have<ul><li>Basic knowledge of PHP and XML</li><li>Previous internship, academic projects, or experience in a technical support or related role</li><li>Familiarity with CRM or mobile business applications</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Application Support Consultant (SQL Focus)

Εργοδηγός Εγκατάστασης<ul><li>Ενημέρωση επί των συμβατικών υποχρεώσεων και τεχνικών χαρακτηριστικών κάθε έργου</li><li>Προμελέτη και προετοιμασία των εργοταξίων.</li><li>Επίπβλεψη συνεργείου και υπεργολάβων για την εκτέλεση των έργων , εντός των συμβατικών χρόνων εκτέλεση</li><li>Συνεννόηση με τον υπεύθυνο εργοταξίου για τις αναγκαίες οικοδομικές εργασίες, αποθήκευση εργαλείων &amp; υλικών κλπ.</li><li>Παραλαβή και έλεγχος υλικών</li><li>Αυστηρή επιβολή και τήρηση των κανόνων ασφαλείας στο εργοτάξιο</li><li>Παράδοση του ε΄ργου στον πελάτη</li></ul>Απαραίτητα προσόντα<ul><li>Άδεια Δ’ Εγκαταστάτη ή Συντηρητή</li><li>Δίπλωμα οδήγησης</li><li>Προϋπηρεσία τουλάχιστον 10 χρόνων</li><li>Πολύ καλή θεωρητική και πρακτική κατάρτιση</li></ul>Προσφέρονται<ul><li>Πολύ καλό περιβάλλον Εργασίας</li><li>Δυνατότητες Επαγγελματικής Εξέλιξης</li></ul>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;

Installation Foreman 20150601

At&nbsp;Four Seasons Resort Mykonos we are seeking a highly engaged&nbsp;Housekeeping Floor Supervisor&nbsp;for the&nbsp;Season of 2026.What You Will Do<ul><li>Is directly responsible for the day-to-day key processes in his/her area of work.</li><li>Assists his/her supervisor in executing the day to day operational requirements.</li><li>Assumes training responsibilities when required; demonstrates a high degree of awareness of standards, promotes teamwork and acts as role model.</li><li>Attends all scheduled training sessions.</li><li>Actively offers operational, employee and customer (internal and external) related feedback to management.</li><li>Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.</li><li>Follows the hotel's code of conduct and grooming &amp; hygiene standards.</li><li>Is hands-on, assisting colleagues in crunch times; walks the talk.</li><li>Actively participates in briefings and meetings.</li><li>Maintains a clean and orderly work area and promotes a safe working environment.</li><li>Performs any additional duties as assigned.</li><li>Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.</li><li>Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</li><li>Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.</li></ul>What you will bring<ul><li>Very good verbal &amp; written communication skills in English are essential.</li><li>Fluent in English. Proficiency in Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Ticket Restaurant monthly allowance</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee recognition programs.</li><li>Opportunities for global travel through task forces and transfers.</li><li>Access to Four Seasons global training &amp; development programs.</li></ul>All Applicants must possess the legal right to work in Greece.

Housekeeping Floor Supervisor (Seasonal) REQ10365845

Are you passionate about turning data into real business opportunities? We’re looking for a Data Analyst&nbsp;who will analyze customer data from our CRM system and translate insights into actionable business opportunities.Your contribution to the success of the team<ul><li>Analyze customer data from the CRM database to identify trends, patterns, and opportunities</li><li>Generate reports highlighting potential sales opportunities, customer behavior, and market insights</li><li>Evaluate qualitative and quantitative data to support decision-making</li><li>Support segmentation, targeting, and campaign analysis initiatives</li><li>Collaborate with marketing teams to propose and optimize targeted campaigns</li><li>Monitor campaign performance and suggest improvements based on data analysis</li></ul>Your Qualifications &amp; Skills<ul><li>Bachelor’s or Master’s degree in Statistics, Mathematics, Data Analysis, Business Analytics, or a related quantitative field</li><li>2+ years of experience in data analysis, database management, or similar role</li><li>Strong hands-on experience with CRM systems, as well as advanced knowledge of Microsoft Power BI (familiarity with other BI tools is considered a plus)</li><li>Advanced proficiency in Microsoft Excel</li><li>Ability to present data in a clear and meaningful way</li><li>Excellent analytical and problem-solving skills</li><li>Detail-oriented and proactive, with a strong ability to translate data into actionable insights.</li><li>Ability to work independently and as part of a team</li></ul>Nice to Have:<ul><li>Experience in marketing analytics</li><li>Familiarity with reporting tools and dashboards</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Data Analyst

As a Group Pension Employee, you will be responsible for managing a portfolio of Group Pension policies, ensuring accurate policy administration, financial transactions, and high-quality client service. The role combines operational excellence, data accuracy, and direct client support, contributing to the smooth execution of pension-related processes.Your day-to-day:<ul><li>Update Company’s informational system with the respective changes of Employees clients &amp; Policy endorsements</li><li>Billing Calculation</li><li>Benefit calculation and payment process</li><li>Management (buy &amp; sell orders) for clients investment selection</li><li>Members account transfer process</li><li>Fund statement/individual statement issuance</li><li>Customer reconciliation process</li><li>Monthly EOM Reporting</li><li>Customers digital platform support</li></ul>Qualifications:<ul><li>Bachelor’s degree in any field of Management, Insurance or Economics</li><li>Excellent knowledge of Greek and English language, verbal and written</li><li>Very good command of MS Office especially in excel</li><li>Ability to work in a structured and detail-oriented environment</li><li>Familiarity with pension products or policy administration systems is a plus</li></ul>Personal Profile:<ul><li>Excellent written communication skills</li><li>Very good oral communication skills</li><li>Insurance, business and process knowledge</li><li>Ability to communicate effectively directly with customers</li><li>Ability to work under pressure</li><li>Ability to resolve conflicts and handle arguments</li><li>Ability to adapt to change</li><li>Customer centricity</li><li>Attention to detail and Quality-result driven</li><li>Positive attitude &amp; team spirit</li><li>Ability to propose alternatives</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

Group Pension Employee - Fixed term REQ2706851

We are seeking an experienced&nbsp;Italy Sales Executive&nbsp;to drive the growth of our international sales in Italy. The ideal candidate will be a dynamic individual with a proven track record in export sales, strong leadership skills, and an in-depth understanding of global markets. The position is based in the Company’s Headquarters in Attica, Greece.Key Responsibilities:<ul><li>Lead, mentor, and&nbsp;motivate a team&nbsp;of local sales professionals to achieve individual and team goals. Provide training, guidance, and support to enhance the skills and performance of team members.</li><li>Execute&nbsp;comprehensive export sales strategies to penetrate new clients, expand market share, and achieve sales targets.</li><li>Conduct thorough market research and analysis to identify emerging market trends, customer needs, competitor activities, and potential business opportunities.</li><li>Maintain strong relationships with existing and potential clients, distributors, and partners in Italy. Provide exceptional customer service and support to ensure customer satisfaction and loyalty.</li><li>Collaborate with internal stakeholders to develop&nbsp;sales forecasts, budgets, and action plans. Monitor sales performance and adjust strategies accordingly to meet or exceed targets.</li><li>Ensure compliance with legal and regulatory requirements in all&nbsp;export transactions.</li><li>Coordinate with logistics and supply chain teams to ensure timely and efficient delivery of products to international markets. Monitor inventory levels and optimize distribution channels to minimize costs and maximize profitability.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree in Business Administration, Marketing, International Business, or related field. Master's degree is a plus.</li><li>Proven experience in an organized sales department (within the tool industry or related field experience ideally within hardware, DIY, building materials markets is considered a plus).</li><li>Strong understanding of international trade regulations, customs procedures, and export documentation.</li><li>Excellent communication, negotiation, and interpersonal skills (Greek,&nbsp;Italian).</li><li>Strategic thinker with the ability to analyze data, identifies opportunities, and develops effective sales strategies.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li><li>Willingness to travel domestically and internationally as required.</li><li>Familiarity with ENTERSOFT business suite is considered a plus</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Bonus based on sales' results</li><li>Company car and expenses.</li><li>Opportunities for professional development and career advancement.</li><li>A dynamic and collaborative work environment with a focus on innovation and excellence.</li><li>Employee discounts on company products</li><li>Friendly working environment</li></ul>

Italy Sales Executive

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.&nbsp;You have a challenging mission to:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.&nbsp;What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>&nbsp;It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language</li><li>A collaborative team player</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

As a&nbsp;Waiter/Waitress&nbsp;your responsibilities include:<ul><li>Greeting &amp; welcoming guests</li><li>Table set up</li><li>Providing menu and menu information</li><li>Taking orders</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Waiter/Waitress

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

Server for ATRIA restaurant is responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Consistently offer professional, friendly, and engaging services.</li><li>Maintain pleasant interaction with guests at all times</li><li>To report for duty punctually, in full uniform according to appearance and grooming standards</li><li>Constructively cooperate with other serving specialists and the culinary department to reassure quality of services</li><li>Preserve the workstation organized and stocked in order to better accommodate relevant&nbsp;needs&nbsp;</li><li>Always follow strict hygiene procedures along with the Food &amp; Beverage regulations&nbsp;</li><li>To be responsible for handling of all equipment and supplies.</li><li>Perform relevant&nbsp;side-work as requested</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Good communication skills&nbsp;</li><li>Good knowledge of English</li><li>Minimum 1 year experience in a restaurant or catering institution with recognized high standards.</li><li>Experience in luxury resort would be an advantage but not a requirement.</li></ul>&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Server, Main Restaurant (6693)

We are looking for a highly motivated individual to join our ICT AI, Cloud, Security, and IoT Sales team.&nbsp;The ideal candidate will support the development and growth of our Cybersecurity business, working closely with internal teams, partners, and customers to deliver secure and innovative technology solutions.A strong focus of this role is on Private and Public Sector opportunities, requiring proven experience in managing complex sales cycles and leading RFP/tender processes.&nbsp;If you are interested in building your career in a dynamic and fast-evolving technology environment, we encourage you to apply!&nbsp;Duties &amp; responsibilities<ul><li>Identify and qualify new opportunities within the market for Cybersecurity projects to create and grow new business.</li><li>Develop and execute a sales plan to achieve growth, revenue, and margin targets in Cybersecurity.</li><li>Engage with key customer decision makers and build strong relationship with customers and key stakeholders within Private and Public sector customers.</li><li>Prepare and deliver compelling sales proposals, presentations, and commercial offers tailored to customer needs and tender requirements..</li><li>Manage complex, multi-stakeholder sales cycles, engaging appropriate internal and external resources.</li><li>Collaborate closely with cross-functional teams (Account Managers, Pre-Sales, Solution Architects) to deliver winning solutions..</li><li>Lead the end-to-end RFx (RFP/RFQ/RFI) process, coordinating virtual bid teams and ensuring high-quality, compliant submissions.</li><li>Negotiate deals with customer procurement and close deals.</li><li>Build and manage a strong pipeline, ensuring accurate forecasting and consistent revenue and margin delivery.</li></ul>&nbsp;Required Skills<ul><li>Proven track record in Cybersecurity sales, with strong experience in Private and/or Public Sector deals.</li><li>+10 Years in Technology-related security sales experience.</li><li>Technical background: Degree in IT, Engineering.</li><li>Excellent communication, both oral and written in English, enabling the presentation of technical and commercial aspects of solutions.</li><li>Results-driven mindset with a proactive, “can-do” attitude and strong attention to detail.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological support service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

ICT Senior Sales Specialist (Security)

The job holder iis responsible for developing and executing the category’s product strategy to drive profitability and performance. The role ensures a competitive assortment aligned with customer needs, leverages data for decision-making, and collaborates with internal teams and vendors to deliver a strong commercial outcome.Key accountabilities:<ul><li>Develop and implement the buying strategy, ensuring alignment with company goals and customer demands.</li><li>Build and maintain strong relationships with vendors, negotiating terms, and securing the best product offerings to maximize profitability.</li><li>Curate a balanced assortment that reflects current trends, seasonal demands, and customer preferences while ensuring stock availability.</li><li>Stay updated on global fashion trends, emerging designers, and competitive analysis to identify opportunities for innovation and differentiation.</li><li>Monitor category performance through sales, margin, and stock reports, and implement corrective actions to achieve budget targets.</li><li>Work closely with Merchandising, Marketing, and E-commerce teams to create cohesive campaigns and in-store presentations for the Women Seasonal &amp; Lingerie category.</li><li>Understand the needs and preferences of target customer segments, using data insights to refine product selection and drive customer satisfaction.</li></ul>Required Skills &amp; Experience:<ul><li>Bachelor’s degree in Fashion, Business, or a related field.</li><li>At least 4 years of experience in buying within the fashion retail industry, ideally with a focus on Women Seasonal &amp; Lingerie brands.</li><li>Strong understanding of market trends, consumer behavior, and the competitive landscape in Women Seasonal &amp; Lingerie.</li><li>Proficient&nbsp;English&nbsp;skills (both oral and verbal).</li><li>Knowledge of Italian will be considered a plus.</li><li>Advanced MS Office skills (especially Excel) and Business Intelligence Analytics.</li><li>Excellent negotiation, communication, and relationship-building skills.</li><li>Analytical mindset with proficiency in retail systems and data-driven decisionmaking.</li><li>Passion for fashion and a keen eye for detail and trends.</li></ul>What we offer:<ul><li>​​Competitive compensation package.</li><li>Modern and pleasant working environment.</li><li>Induction to company policies, procedures, and culture.</li><li>Structured onboarding program.</li><li>Continuous training and professional development opportunities.</li><li>Exclusive employee discounts at attica department stores.</li><li>Additional privileged discounts at partner businesses (e.g., cafés, pastry shops, wellness services, etc.)</li><li>Participation in well-being events and initiatives.</li><li>Opportunity to actively contribute to the CSR team and internal community projects.</li></ul>

Fashion Buyer - Women Seasonal & Lingerie | Commercial Department

Golden A/S (Συστήματα Ισχύος Α.Τ.Ε.Ε.), a marine automation company is currently seeking to recruit an PLC / SCADA Automation Programmer with strong automation programming background with keen sense of punctuality, presentation and details. The Engineer will be joining our Programming team and manage all the process from initial design to programming and commissioning of various electrical / automation projects including but not limited to: Electrical Switchboards, PLC Systems, Power management Systems, Power Plants, in the Greek area as well as abroad.Essential duties and responsibilities<ul><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs</li><li>Partner with the sales team to maintain and generate leads</li><li>Establishing and maintaining strong customer relationships through excellent service</li><li>Preparing sales budgets and offers, with other departments, ensuring technical and financial accuracy</li><li>Contributing to the identification and development of new market opportunities in collaboration with the Sales team</li><li>Monitoring customer and market trends to develop marketing activities</li></ul>Required qualifications and skills<ul><li>University Degree in Electrical Engineering or Automation.</li><li>More than 2 years of experience in Sales. Knowledge marine / yachting market will be considered a plus.</li><li>Excellent command of Greek &amp; English language.</li><li>Excellent use of O365 and remote tools.</li><li>Ownership &amp; Professionalism.</li><li>A collaborative, solutions-oriented approach.</li><li>Strong verbal, written, and interpersonal skills.</li><li>Strong communication and negotiation skills.</li></ul>

SALES ENGINEER

What you’ll do:<ul><li>Participate in all phases of the development life-cycle, focusing on designing, coding and unit testing</li><li>Develop and maintains functional and stable applications to meet customers’ needs</li><li>Participate in testing and code review</li><li>Deploy and support e-commerce production environments</li><li>Follow standard code practices and build reusable code and libraries for future use</li><li>Support colleagues in requirements gathering and consult the customer on e-commerce best practices</li><li>Be an active member of a collaborative team and share a strong cross-team, cross-functional culture</li><li>Be a fast and independent learner with an aptitude for leveraging knowledge to deliver solid results</li><li>Demonstrate attention to detail and continuously stay focused on delivering high quality solutions</li></ul>What you’ll bring:<ul><li>BSc in Software Engineering or a related discipline</li><li>Fluency in Greek and English</li><li>Excellent team work and communication skills</li><li>Dependability and capability to take initiatives</li><li>Experience in Java Spring &amp; Spring Boot Frameworks will be considered an asset</li><li>Knowledge and understanding of RESTful Services, XML, JSON</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Java Software Engineer (Code:JSE)

Intellectica is recruiting a highly driven and technically skilled Sales Engineer on behalf of a leading designer, manufacturer and engineer of high-quality pumps and systems, used in a large variety of water applications. Based in Kryoneri, Athens and reporting directly to the Chief Sales Engineer, the successful candidate will play a pivotal role in developing tailored technical solutions, preparing detailed proposals, and supporting the sales team to ensure seamless project execution and exceptional client service.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Developing and executing sales strategies to promote high-quality pumps and expand market share</li><li>Investigating client needs, providing tailored technical solutions, and ensuring customer satisfaction</li><li>Collaborating closely with the engineering team to understand product specifications and technical details, ensuring accurate communication of product benefits and capabilities to clients</li><li>Preparing comprehensive client proposals, including pump selection, performance curves, general arrangement drawings, and technical data sheets</li><li>Drafting technical deliverables such as P&amp;IDs, progress reports using Gantt diagrams, and inspection/testing plans</li><li>Providing technical support to clients and actively participating in exhibitions to enhance commercial awareness</li><li>Coordinating with internal teams to review project progress and align priorities</li><li>Monitoring and evaluating direct competition and market trends</li><li>Any other task that may be required from time-to-time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Degree from a Technological/ Polytechnic University, preferably in Mechanical Engineering</li><li>Proven experience in technical sales, preferably in the pumps industry</li><li>Experience with AUTOCAD or similar applications is considered a plus</li><li>Excellent knowledge of MS office applications</li><li>Fluency in both Greek and English</li><li>Drivers’ license</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Excellent communication &amp; negotiation skills</li><li>Strong organizational and time management skills</li><li>Ability to build and maintain long-term customer relationships</li><li>Analytical mindset and attention to detail</li><li>Willingness to travel frequently to customer sites, industry conferences, and trade shows as required</li></ul>

Sales Engineer

Intellectica is recruiting a Project Engineer on behalf of its client, a leading provider of specialized engineering solutions for subsea cable installation and offshore energy infrastructure. Known for its commitment to technical excellence, operational reliability, and client-focused delivery, the company is expanding its project team to support a growing pipeline of complex international projects. The Project Engineer shall play a critical role in coordinating activities between onshore teams, offshore operations, and external stakeholders to ensure successful project execution. Based in Attiki, Greece - with international travel to global project sites for up to 4 - 6 months per year - the successful candidate shall report directly to the assigned Project Manager and work closely with cross-functional teams, clients, and offshore personnel throughout project lifecycles.&nbsp;Key activities and responsibilities of this role include:&nbsp;Supporting the Project Manager in developing detailed action plans, schedules, and resource allocations across project phasesDrafting and maintaining comprehensive project documentation, including Execution Plans, Method Statements, and Technical ReportsCollaborating closely with engineering departments to gather required inputs for geotechnical, cable installation, and survey documentationReviewing and validating engineering studies to ensure alignment with project goals and standardsMonitoring project progress using action trackers and daily diaries, and flagging risks or deviations earlyCoordinating communications with internal stakeholders (e.g., HSE, Engineering, Offshore Managers) and clients throughout the project lifecycleAttending and contributing to internal and external project meetings (e.g., Kick-off, HAZID/HAZOP)Joining offshore teams during mobilization, execution, and demobilization phases on a rotational basis as requiredPreparing and monitoring Daily Progress Reports (DPRs) and reviewing logbook entriesDrafting Minutes of Meetings and maintaining accurate documentation within the company’s data management systemParticipating in onboard vessel meetings and liaising actively with survey teams, Marine Superintendents, and Client RepresentativesReviewing survey results and ensuring compliance with technical and safety requirementsAssisting in preparing Management of Change (MOC), Field Reports, and As-built documentationEnsuring adherence to HSE policies, safety audits, and offshore reporting standardsAny other task that may be required from time to time&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;Bachelor’s degree in Engineering (e.g., Civil, Mechanical, Electrical, or Marine Engineering)2 - 4 years of related engineering or offshore project coordination experienceDemonstrated experience in managing or supporting technical projects from initiation to deliveryFamiliarity with offshore operations, vessel coordination, and subsea cable installation is an advantageUnderstanding of risk management, QA/QC protocols, and engineering documentation standardsProficiency in Microsoft Project and Microsoft Planner, along with general MS Office applicationsFluency in Greek and English, both written and spoken&nbsp;Core competencies of a successful candidate:Strong time - management and multitasking abilityClear and confident communicatorHighly organized and detail-orientedCollaborative and team - focused mindsetProactive problem-solving approachAdaptable to dynamic offshore environmentsClient - centric and service - oriented attitudeFlexibility to travel 4 - 6 months per year

Project Engineer

As a Waiter/Waitress at&nbsp;Miraggio Thermal Spa you are an integral part of the dining experience, responsible for providing exceptional guest service to our guests. Your role is to ensure that guests have a memorable and enjoyable dining experience by taking orders, serving meals, and accommodating special requests.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet guests as they arrive at the restaurant and provide menus.</li><li>Order Taking:&nbsp;Take guests' food and beverage orders, ensuring accuracy and noting any dietary restrictions or special requests.</li><li>Food and Beverage Service:&nbsp;Serve meals and beverages promptly and accurately, following established presentation and service standards.</li><li>Menu Knowledge:&nbsp;Familiarize yourself with the restaurant's menu, including daily specials and wine selections. Describe and recommend menu items to guests.</li><li>Guest Service:&nbsp;Provide attentive and personalized service to guests, offering recommendations, answering questions, and ensuring an enjoyable dining experience.</li><li>Table Maintenance:&nbsp;Maintain clean and well-organized dining tables, including setting and resetting tables and ensuring proper tableware and condiments are available.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before serving them to guests. Address any discrepancies or issues with orders promptly.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced check or cash drawer.</li><li>Upselling:&nbsp;Suggest additional items or special promotions to enhance the guest experience and increase revenue.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff and other service team members to ensure efficient service and a seamless dining experience.</li><li>Special Requests:&nbsp;Accommodate special guest requests, such as dietary preferences, allergies, or personalized dining experiences, with a focus on exceeding customer expectations.</li><li>Safety and Cleanliness:&nbsp;Follow hygiene and sanitation standards, including personal hygiene and the cleanliness of dining areas.</li></ul>Qualifications:<ul><li>High school diploma or equivalent. Additional hospitality education or service training is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Waiter / Σερβιτόροι

As a Viking Shipboard Leader, you represent Viking’s values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and objectives. You are flexible, stress resistant, focused, and a truly committed team member.&nbsp;PURPOSE OF POSITION<ul><li>The 1st Housekeeper assists the Executive Housekeeper in the efficient &amp; safe organization and operation of the housekeeping department.</li><li>Provide support and cover for the Executive Housekeeper during absence.</li></ul> YOUR RESPONSIBILITIES<ul><li>Responsible for the daily activities of the Asst. Chief Housekeepers and housekeeping personnel.&nbsp;</li><li>Prepare and revise work schedules and submit to Exec. Housekeeper for final approval.</li><li>Monitor daily work performance of the Asst. Chief Housekeepers and Housekeeping personnel, enforce that all work performance meets VOC standard.</li><li>Prepare and submit performance appraisals for the Asst. Chief Housekeepers and review performance appraisals for housekeeping personnel before submitting it to the Executive Housekeeper for review.</li><li>Consult, guide, and administrate disciplinary procedure when and if required. All performance evaluations and disciplinary issues are to be reviewed by the Executive Housekeeper prior being issued or administered.&nbsp;&nbsp;&nbsp;</li><li>Daily communication with the Executive Housekeeper to update on operation and concerns and serve as liaison between Exec Housekeeper, Asst. Chief Housekeepers, and housekeeping team.</li><li>Provide development opportunities and shadowing for the Crew and assist in covering for shortages in the managerial team as required.</li><li>Organize, supervise, and ensure proper handling of luggage.</li><li>Provide and coordinate follow-up on functionalities and technical issues related to guest stateroom areas, public areas, guest self-service laundry, crew areas and facilities.</li><li>Ensure inventory are carried out as per assign schedule.</li><li>Prepare, review, and check all relevant reports, documents, logs, checklists, Public Health and safety logs, and any other paperwork necessary for the operation of the department, and ensure their accuracy.</li><li>Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host; arrange for the collection of general store items as per the schedule and ensure that all items are properly distributed to lockers within the relevant working areas; complete the weekly general supply requisition and submit the requisition for approval.</li><li>Inform the Executive Housekeeper of any Guest related issues, resolving these issues according to Viking’s STAR Service Standards; follow up on any special requests from Guests.</li><li>Regularly conduct random inspections including Guest Staterooms, public areas, corridors and lockers to ensure that these areas are according to company policies and procedures and employee health and fire/chemical safety. Any damages/malfunctions found during such inspection must be corrected accordingly and reported to the Executive Housekeeper.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention.</li><li>Meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in all areas, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Housekeeping KPI goals (quality &amp; financial).</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company</li><li>Prepare for &amp; participate in all Public Health inspections onboard.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 2 years plus experience as an 1st Housekeeper or similar position, within a 5 Star hospitality environment, and experience with ship operations of 500+ staterooms required; must have experience in leading a multi-cultural team.</li><li>Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills – the ability to speak an additional language is an advantage.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail.</li><li>Must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Must be flexible and stress resistant, team player, shows commitment.</li><li>Business Administration or Hotel Management degree is preferred.</li><li>Must have excellent knowledge of all Public Health Policies.</li><li>Strong knowledge of housekeeping chemicals, equipment, sanitation processes &amp; procedures</li><li>Strong knowledge of Human Resources procedures and their applications.</li><li>Ability to lead and motivate a diverse crew.</li><li>Exceptional Training and guest interaction skills</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to Viking’s Image and Uniform Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;

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