Εμπόριο Λιανικής

Πληροφορική

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Εστίαση

Τουρισμός / Ξενοδοχεία

Χρηματοοικονομικά

Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

Εταιρικές Πωλήσεις

Βιομηχανική Παραγωγή

Μεταφορές

Επαγγέλματα Υγείας

Διοίκηση Επιχειρήσεων

Άλλο

Αισθητική / Κομμωτήριο

Ναυτιλία

Ανθρώπινο Δυναμικό / HR

Γραμματειακή Υποστήριξη

Εκπαίδευση

Marketing

Φροντίδα Κτιρίων / Σπιτιών

ΜΜΕ / Social Media

Εργάτες

Προσωπικό Ασφαλείας

Αερομεταφορές

Νομικές Υπηρεσίες

Αθλητισμός / Fitness

Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Φροντίδα Ενήλικων / Παιδιών

Φροντίδα Ζώων

Αγροτική Παραγωγή

LastWeek

LastThreeDays

Today

Aoristou

Internship

Seasonal

FullTime

PartTime

OnSite

Remote

Hybrid

The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.Description<ul><li>Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email</li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)</li><li>Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices</li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes</li><li>Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies</li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)</li><li>Contribute to maintaining forms and legends documents</li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals</li></ul>Candiate Profile:<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.</li><li>Strong attention to detail.</li><li>Self-starter, sense of urgency and works well under pressure.</li><li>Demonstrated ability to multi-task and meet timelines o deliverables.</li><li>Proficient in Microsoft Office.</li><li>Strong communication skills, both written and verbal.</li></ul>

Quality Analyst - Spanish (C1) and English (C1)

Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world’s leading brands.&nbsp;Key Responsibilities:<ul><li>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.</li><li>Engaging clients regularly on video meetings, via phone, email and social media outreach.</li><li>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.</li><li>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.</li><li>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.</li><li>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.</li><li>Adhere to defined response-time SLAs and follow the required sales cadences at all times.</li></ul>&nbsp;Requirements:<ul><li>Fluent in English and Dutch (spoken and written).</li><li>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.</li><li>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.</li><li>Strong organizational and time-management skills, with the ability to work independently.</li><li>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.</li><li>Experience with Salesforce or a similar CRM tool.</li><li>Digital advertising knowledge would be considered as an advantage.</li></ul>&nbsp;What we offer:<ul><li>Full Relocation Support – including flights, accommodation, and transportation</li><li>Indefinite contract</li><li>Competitive remuneration – 14 salaries per year</li><li>Monthly performance-based bonus</li><li>Daily meal voucher (Up Hellas Mastercard)</li><li>Private health &amp; dental insurance</li><li>International career opportunities through our Mobility Program</li><li>A dynamic, supportive work environment with growth potential</li><li>Employee events &amp; team-building activities</li><li>Free gym access, wellness activities, and a rooftop cinema with Acropolis views</li><li>On-site restaurant to enjoy lunch breaks with colleagues</li></ul>&nbsp;You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;&nbsp;

Lead Generation Specialist with Dutch

Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world’s leading brands.&nbsp;Key Responsibilities:<ul><li>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.</li><li>Engaging clients regularly on video meetings, via phone, email and social media outreach.</li><li>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.</li><li>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.</li><li>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.</li><li>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.</li><li>Adhere to defined response-time SLAs and follow the required sales cadences at all times.</li></ul>&nbsp;Requirements:<ul><li>Fluent in English and German (spoken and written).</li><li>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.</li><li>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.</li><li>Strong organizational and time-management skills, with the ability to work independently.</li><li>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.</li><li>Experience with Salesforce or a similar CRM tool.</li><li>Digital advertising knowledge would be considered as an advantage.</li></ul>&nbsp;What we offer:<ul><li>Full Relocation Support – including flights, accommodation, and transportation</li><li>Indefinite contract</li><li>Competitive remuneration – 14 salaries per year</li><li>Monthly performance-based bonus</li><li>Daily meal voucher (Up Hellas Mastercard)</li><li>Private health &amp; dental insurance</li><li>International career opportunities through our Mobility Program</li><li>A dynamic, supportive work environment with growth potential</li><li>Employee events &amp; team-building activities</li><li>Free gym access, wellness activities, and a rooftop cinema with Acropolis views</li><li>On-site restaurant to enjoy lunch breaks with colleagues</li></ul>&nbsp;You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Lead Generation Specialist with German

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Serbian.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Serbian&nbsp;</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Serbian Speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Croatian.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Croatian</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Croatian Speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Russian.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Russian</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Russian Speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Portuguese.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Portuguese</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Portuguese Speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Swedish.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Swedish</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Swedish Speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Norwegian.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Norwegian</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Norwegian Speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Finnish.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Finnish</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Finnish Speaking Customer Service Representative

Job Ads Ελλάδα - Page 2

quality analyst - spanish (c1) and english (c1)

Concentrix Greece

lead generation specialist with dutch

Concentrix Greece

lead generation specialist with german

Concentrix Greece

serbian speaking customer service representative

Concentrix Greece

croatian speaking customer service representative

Concentrix Greece

russian speaking customer service representative

Concentrix Greece

portuguese speaking customer service representative

Concentrix Greece

swedish speaking customer service representative

Concentrix Greece

norwegian speaking customer service representative

Concentrix Greece

finnish speaking customer service representative

Concentrix Greece

Jobily.gr

For Employers

For Job Seekers

Company