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Concierge / Υποδοχή Απαραίτητα προσόντα– Προϋπηρεσία σε αντίστοιχη θέση– Καλή γνώση της αγγλικής και βασική γνώση ελληνικής γλώσσας– Ομαδικότητα και οργανωτικές ικανότητεςΕπιθυμητά προσόντα&nbsp;Παροχές– Εργασιακή ασφάλεια σε έναν σταθερά αναπτυσσόμενο όμιλο– Ευκαιρίες εκπαίδευσης και εξέλιξης– Φιλικό και υποστηρικτικό εργασιακό περιβάλλον– Προνομιακές συνθήκες εργασίας– Διαμονή και 3 γεύματα/μέρα Για να κάνετε αίτηση, παρακαλούμε στείλτε το βιογραφικό σας στο hr@lesante.gr ή επικοινωνήστε στο τηλέφωνο 26950 44495. Στοιχεία Επικοινωνίαςhr@lesante.gr26950 44495Ακρωτήρι, Ζάκυνθος, 29100

concierge / υποδοχή

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Concierge Agent for the Season 2026 (minimum 8 months contract) to serve as a pivotal resource for our guests. The core scope and purpose of this position is to respond to a wide variety of guest requests by accurately assessing their individual needs and desires, and then elevating the service by adding personal recommendations and touches. Your expertise will be essential in crafting truly memorable experiences, ensuring maximum guest satisfaction while meticulously complying with all Four Seasons’ policies.What You Will Do<ul><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.&nbsp;</li><li>Assures that desk collateral and information for restaurants, museums, local attractions, maps, and directions are updated as needed. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibitions, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</li><li>At all times strive to represent the Four Seasons Astir Palace Hotel in the most professional, courteous and efficient manner.&nbsp;</li><li>Processes incoming and outgoing packages, messages, and mail in an accurate and timely manner.&nbsp;</li><li>Works harmoniously and professionally with co-workers and supervisors.&nbsp;</li><li>Assist all departments during crunch times (queues) and ensure there is a smooth operation at all front of house areas.&nbsp;</li></ul>What You Bring<ul><li>A High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential. Proficiency in Greek is an advantage.</li><li>Previous experience in a similar role is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>

Concierge Agent (Season 2026)

We are currently seeking a dedicated and service-oriented Pre-Arrival and Concierge Agent to join our team at Amanzoe. Reporting to the Front Office Management team, you will support our guests by ensuring that every detail of their stay is arranged prior to arrival. Your contribution will be essential in delivering a seamless and personalised experience that reflects Amanzoe’s philosophy of warm, thoughtful hospitality.Responsibilities<ul><li>Manage all pre-arrival communication and arrangements for guests.</li><li>Coordinate reservations, transportation, activities, and special requests.</li><li>Ensure all guest profiles and preferences are updated accurately in Opera PMS.</li><li>Anticipate guest needs and prepare tailored itineraries before arrival.</li><li>Communicate effectively with internal departments to ensure seamless service.</li><li>Provide accurate information about resort facilities, local attractions, and experiences.</li><li>Support the Front Office team with guest check-in and welcome when required.</li><li>Handle guest enquiries with professionalism and discretion.</li><li>Support the Concierge team in delivering exceptional guest experiences.</li><li>Address guest feedback promptly and escalate when necessary.</li></ul>Requirements<ul><li>A minimum of 2 years of experience in a Front Office, Concierge, or Reservations role within a luxury hospitality environment.</li><li>Certificate or degree in Hospitality, Hotel School, or Tourism Management.</li><li>Proficiency in Opera PMS or Fidelio is mandatory.</li><li>Strong knowledge of Microsoft Office.</li><li>Excellent communication skills in Greek and English, both written and spoken.</li><li>A third language at an advanced level is considered an advantage.</li><li>Strong organisational abilities with excellent attention to detail.</li><li>Professional, guest-oriented, and able to manage multiple priorities.</li><li>Legal right to live and work in Greece is required.</li></ul>BenefitsAman Resorts offer wonderful benefits including exciting career growth opportunities in a company that is growing rapidly.<ul><li>Discount on F&amp;B Outlets</li><li>Discount on Boutique</li><li>Provided Uniform</li><li>Employee Wellness Program which includes complimentary Yoga Classes, Tennis Classes and Gym Classes</li><li>Amanzoe Elite Program with discounts on various restaurants and local stores</li><li>Staff Party</li><li>Family Day</li><li>Access to Typsy (Training Platform)</li><li>Accommodation</li><li>Monthly Utility Allowance (Electricity and Water)</li><li>Meal and Coffee breaks when on shift</li><li>Staff Bus</li></ul>If you are ready to take on the challenge of shaping the future of this unique property and creating unforgettable guest experiences, we invite you to join our team

Pre Arrival & Concierge Agent

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Concierge - MYK.CON

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Concierge-SANT.CON

Guest Assistance: Welcome guests and assist with luggage during check-in and check-out.&nbsp;Transport: Safely escort guests and their belongings to rooms or vehicles as needed.&nbsp;Information: Provide guests with basic hotel information, directions, and local area tips.&nbsp;Lobby Support: Keep the lobby and entrance area tidy and assist with opening doors or calling taxis.&nbsp;Coordination: Communicate guest requests to Front Office and other departments promptly.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a similar role, preferably in a hotel, resort, or golf club environment.&nbsp;Good command of English (verbal); additional languages are a plus.&nbsp;Valid European or international driving license (required).&nbsp;Basic mechanical awareness is a plus.&nbsp;Friendly, professional demeanor with a service-oriented attitude.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Bellboy

As a Bell at Miraggio Thermal Spa Resort you are responsible for creating a warm and memorable first impression for our guests. Your primary role is to provide efficient and attentive guest services, including greeting and assisting with luggage, valet parking, and providing information about the hotel. Your commitment to exceptional service contributes to our guests' overall experience.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Welcome guests upon arrival, open doors, and assist with luggage and personal belongings. Provide information about the hotel's services.</li><li>Luggage Handling:&nbsp;Safely transport guests' luggage to their rooms and ensure it is placed securely in their assigned accommodations. Retrieve luggage upon check-out and assist with transportation to the lobby or vehicles.</li><li>Valet Parking:&nbsp;Assist guests with valet parking services, ensuring their vehicles are securely parked, retrieved promptly, and kept in excellent condition. Handle keys and parking tickets responsibly.</li><li>Concierge Services:&nbsp;Offer recommendations, directions, and information if asked by our guests.</li><li>Safety and Security:&nbsp;Maintain a secure and well-organized luggage room and lobby and entrance area. Report any security or safety concerns to hotel management.</li><li>Communication:&nbsp;Effectively communicate with guests and fellow team members to ensure smooth coordination and provide the highest level of service.</li><li>Teamwork:&nbsp;Collaborate with other hotel departments, such as the front desk, housekeeping, and maintenance, to ensure guest needs are met promptly and effectively.</li><li>Special Requests:&nbsp;Handle special guest requests, or addressing specific needs, with a focus on exceeding guest expectations.</li></ul>&nbsp;Qualifications:<ul><li>High school diploma or equivalent. Additional education in hospitality is a plus.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Previous experience as bell or similar guest services role is preferred.</li><li>Exceptional guest service skills and a friendly, professional demeanor.</li><li>Strong physical fitness, including the ability to lift and transport luggage and stand for extended periods.</li><li>Excellent communication and interpersonal skills.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Bell / Υποδοχή

The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.&nbsp;</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.&nbsp;</li><li>Organize warm welcomes and fond farewells.&nbsp;</li><li>Conduct in-room check-ins and collect preferences during the stay.&nbsp;</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.&nbsp;</li><li>Support the operation of the guest messaging hub.&nbsp;</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.&nbsp;</li><li>Coordinate amenities and special items with departments.&nbsp;</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.&nbsp;</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.&nbsp;</li><li>Use all required systems with proficiency.&nbsp;</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.&nbsp;</li><li>Record guest issues and ensure complaints are resolved.&nbsp;</li><li>Follow LQA &amp; Forbes service standards.&nbsp;</li></ul>&nbsp;Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.&nbsp;</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.&nbsp;</li><li>Strong English communication; additional languages beneficial.&nbsp;</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.&nbsp;</li><li>Ability to multitask and work under pressure.&nbsp;</li><li>Excellent grooming and customer service.&nbsp;</li></ul>

Guest Experience Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 18258

We are currently seeking a dedicated and detail-oriented Front Office Manager to join our Rooms Division team at Amanzoe in Porto Heli, Greece. Reporting to the Rooms Division Manager, this key leadership role is responsible for overseeing all Front Office operations, including Guest Relations, Reception, Telephone Services, Transportation, Concierge, and Activities. The successful candidate will play a vital role in ensuring that each guest’s journey is seamless, warm, and truly memorable.Responsibilities<ul><li>Lead and manage the daily operations of the Front Office department.</li><li>Ensure a consistently high level of guest service in alignment with Aman standards.</li><li>Oversee guest check-in and check-out processes, special requests, billing, and concierge services.</li><li>Collaborate with the Accounting team on auditing, reporting, commissions, and billing procedures.</li><li>Coordinate departmental planning based on occupancy forecasts and guest needs.</li><li>Supervise and mentor team members to promote performance, engagement, and development.</li><li>Handle guest feedback, complaints, and service recovery with discretion and professionalism.</li><li>Ensure smooth coordination between Front Office and other operational departments.</li><li>Maintain accurate records, reports, and procedures in Opera or Fidelio PMS.</li><li>Assist with training, evaluations, scheduling, and departmental administration.</li><li>Uphold Aman values and ensure all interactions reflect our dedication to excellence.</li></ul>Requirements<ul><li>Minimum 5–8 years of experience in the hospitality industry, with at least 2 years in a similar role.</li><li>Strong knowledge of Opera or Fidelio Property Management Systems.</li><li>Excellent communication and guest relations skills.</li><li>High level of fluency in English (spoken and written); additional languages are an asset.</li><li>Strong leadership skills with a hands-on, service-driven approach.</li><li>Exceptional organizational, interpersonal, and multitasking abilities.</li><li>Right to live and work in Greece without the need for company-supported permits.</li><li>A collaborative and value-driven mindset aligned with Aman’s service philosophy.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included, and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water).</li><li>Discount on F&amp;B outlets.</li><li>Discount on Aman Retail.</li><li>Meal and coffee breaks while on duty.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary yoga, tennis, and gym classes.</li><li>Amanzoe Elite Program with discounts at local restaurants and shops.</li><li>Access to our training platforms: Typsy and eCornell.</li><li>Private health insurance.</li><li>Staff transportation via bus.</li><li>Laundry allowance.</li><li>Participation in annual staff party and family day events.</li><li>Access to on-site gym facilities.</li></ul>

Front Office Manager - Amanzoe

Guest Assistance &amp; Hospitality: Welcome guests warmly, provide information about hotel facilities, services, and local attractions, and address inquiries, requests, or complaints promptly.Lobby Management: Maintain cleanliness, organization, and ambiance of the lobby; manage guest flow and seating arrangements during peak periods.Interdepartmental Coordination: Collaborate with front desk, deluxe concierge, and groom coordinator desk to ensure smooth check-ins, check-outs, and VIP guest arrivals/departures.VIP Support: Assist in coordinating special arrangements for VIP guests, ensuring exceptional service and attention to detail.Qualifications &amp; ExperienceProven&nbsp;experience in a relevant position preferably in a 5* resort or hotel environment.Degree in Hospitality Management / Tourism.Fluency in EnglishFluency in a second language (Russian, German, French).Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Lobby Coordinator Corfu 

Αναζητάτε την επόμενη πρόκληση στη δυναμική βιομηχανία της φιλοξενίας; Η ομάδα μας αναζητά μία/ έναν Front Office Manager για να ηγηθεί στις λειτουργίες του τμήματος Front Office και να διασφαλίσει την απόλυτη ικανοποίηση των επισκεπτών.Κύριες Αρμοδιότητες:<ul><li>Επίβλεψη λειτουργιών του front office, όπως:&nbsp;&nbsp;υποδοχή, concierge και υπηρεσίες επισκεπτών, εξασφαλίζοντας ομαλή καθημερινή λειτουργία</li><li>Καθοδήγηση, εκπαίδευση και έμπνευση της ομάδας για την παροχή εξαίρετων, προσωποποιημένων υπηρεσιών</li><li>Διαχείριση παραπόνων επισκεπτών, αντιμετώπιση προβλημάτων επαγγελματικά και υλοποίηση βελτιώσεων</li><li>Συνεργασία με άλλα τμήματα για τη δημιουργία αξέχαστης εμπειρίας&nbsp;επισκεπτών</li><li>Διαχείριση κρατήσεων, αναθέσεων δωματίων και διαδικασιών check-in/check-out</li><li>Προετοιμασία και διαχείριση προϋπολογισμών τμήματος, διασφαλίζοντας οικονομική αποδοτικότητα</li><li>Διασφάλιση συμμόρφωσης με πολιτικές του ξενοδοχείου και πρότυπα υγείας και ασφάλειας</li><li>Παρουσία στον χώρο του lobby για την εξυπηρέτηση επισκεπτών και την αντιμετώπιση αναγκών τους</li></ul>Απαραίτητα Προσόντα:<ul><li>Αποδεδειγμένη εμπειρία ως Front Office Manager ή σε αντίστοιχη θέση ηγεσίας στον τομέα της φιλοξενίας</li><li>Εξαιρετικές δεξιότητες ηγεσίας, επίλυσης προβλημάτων και διαχείρισης πολλαπλών εργασιών</li><li>Γνώση συστημάτων διαχείρισης ξενοδοχείου (π.χ.&nbsp;Protel)&nbsp;</li><li>Ισχυρές οργανωτικές και επικοινωνιακές δεξιότητες</li><li>Άριστη γνώση Αγγλικών&nbsp;</li></ul>Γιατί να Επιλέξετε Εμάς;<ul><li>Υποστηρικτικό και συνεργατικό περιβάλλον εργασίας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης&nbsp;</li><li>Ανταγωνιστικές αποδοχές και παροχές</li><li>Προσφέρεται διαμονή (μόνο για εργασία στα resorts) και διατροφή&nbsp;</li></ul>

Front Office Manager Κω

Front Office Manager Ερέτρια

Front Office Manager Κασσάνδρα

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Guest Services Agent for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Comply with all departmental policies, service, procedures and standards; Ensure that standards are maintained at a superior level daily.&nbsp;</li><li>Ensure that service standards are maintained at a superior level daily.&nbsp;</li><li>Liaise with team, ensure guests’ luggage are loaded and unloaded from the vehicle correctly and in an efficient manner.&nbsp;</li><li>Ensure the hotel flags are always in excellent condition, inform relevant department when and if need maintenance or cleaning.&nbsp;&nbsp;</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.&nbsp;</li><li>Ensure the luggage are stored safely and correctly in the luggage - storage room.&nbsp;</li><li>Liaise with Front Desk and Concierge to ensure the guest luggage are delivered and retrieved from and to the guest room or storeroom within the required time, provide le Anticipate guests’ needs, respond promptly and acknowledge all guests by names whenever possible, however busy and whatever time of day.</li></ul>What You Bring<ul><li>High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Proficiency in Greek is an advantage.</li><li>Good verbal communication skills in English are essential.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>

Guest Services Agent (Season 2026)

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>

RECEPTIONIST / NIGHT RECEPTIONIST

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Receptionist - MYK.REC

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Receptionist - SANT.REC

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Guest Services Agent for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Comply with all departmental policies, service, procedures and standards; Ensure that standards are maintained at a superior level daily.&nbsp;</li><li>Ensure that service standards are maintained at a superior level daily.&nbsp;</li><li>Liaise with team, ensure guests’ luggage are loaded and unloaded from the vehicle correctly and in an efficient manner.&nbsp;</li><li>Ensure the hotel flags are always in excellent condition, inform relevant department when and if need maintenance or cleaning.&nbsp;&nbsp;</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.&nbsp;</li><li>Ensure the luggage are stored safely and correctly in the luggage - storage room.&nbsp;</li><li>Liaise with Front Desk and Concierge to ensure the guest luggage are delivered and retrieved from and to the guest room or storeroom within the required time, provide le Anticipate guests’ needs, respond promptly and acknowledge all guests by names whenever possible, however busy and whatever time of day.</li></ul>What You Bring<ul><li>High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Proficiency in Greek is an advantage.</li><li>Good verbal communication skills in English are essential.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Guest Services Agent (Season 2026) REQ10363835

We are looking for a dedicated and service-oriented Guest Assistant (Receptionist) to join our Front Office team at Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management Team, the Guest Assistant will play a vital role in delivering the exceptional, personalized service that Amanzoe is known for. This position is ideal for someone who is energetic, proactive, and passionate about hospitality.Responsibilities<ul><li>Deliver a warm and seamless welcome and departure experience to all guests.</li><li>Support daily Front Office operations including check-in/out, guest communication, and concierge services.</li><li>Handle guest inquiries and requests with efficiency, discretion, and care.</li><li>Maintain guest profiles and history to ensure a tailored experience.</li><li>Collaborate with other departments to ensure smooth service and guest satisfaction.</li><li>Anticipate guest needs and proactively offer thoughtful solutions or assistance.</li><li>Promote in-house services and activities to enhance guest experiences.</li><li>Ensure workspaces and guest-facing areas are kept clean, organized, and professional.</li><li>Uphold Amanzoe’s service standards and brand values in all guest interactions.</li></ul>Requirements<ul><li>A minimum of 2 years’ experience in Front Office or in a Guest Assistant role, ideally in a 5-star luxury resort or hotel.</li><li>Degree or diploma in Hospitality Management from a certified institution.</li><li>Proficiency in Opera PMS or Fidelio is essential, as well as MS Office.</li><li>Excellent verbal and written communication in Greek and English.</li><li>Knowledge of an additional language (e.g. French, Italian, Spanish, or others) is highly desirable.</li><li>Strong interpersonal skills with a positive and engaging personality.</li><li>High attention to detail, with the ability to multitask and work under pressure.</li><li>Legal right to live and work in Greece is required.</li></ul>Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water)</li><li>Access to our Training Platforms: Typsy and eCornell</li><li>Discount on F&amp;B Outlets</li><li>Discount on Aman Retail</li><li>Meal and coffee breaks while on duty</li><li>Uniform and colleague transportation</li><li>Access to the Amanzoe Elite Program (local discounts)</li><li>Participation in annual Staff Party and Family Day</li><li>Complimentary wellness activities including yoga, tennis, and gym classes</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to join us on our journey.

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