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We are looking for an enthusiastic&nbsp;B2B Senior Team Leader&nbsp;for one of our clients. Join our team of&nbsp;#GameChangers&nbsp;in&nbsp;Athens&nbsp;and bring out your communications skills in&nbsp;German or French. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;German or French.What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>Achievable monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy your lunch break at our brand new corporate cafeteria&nbsp;</li></ul> What you’ll be doing:Key responsabilities<ul><li>Responsible for building and managing a team of Account Executives and Sales Development Associates. Lead a world-class, high-performing team of Account Executives and Sales Development Associates and nurture them in their development.</li><li>Index on your team’s talent to be innovative, passionate, and constantly work towards building a high-performance culture.</li><li>Proactively invest in self-learning, seek out feedback, and be agile to manage change.</li><li>Be a forward thinker and have strategic vision to grow business at scale.</li><li>Demonstrate ability to use data and evidence to make timely business decisions and effectively prioritize activities to grow business at scale.</li><li>Coach and teach the reps on the team to successfully navigate the sales process and sales cycle (budget discovery and attention, business needs, timelines, and BANT qualification).</li><li>Proactively flex management style to meet employee needs and motivate and inspire excellence from the team.</li><li>Consistently meet quarterly revenue goals, objectives, and KPIs.</li><li>Demand excellence through demonstrating best sales practices, coaching (through effective 1:1s), performance reviews, developing and inspiring team members.</li><li>Coach your team on innovative sales practices to solve customer problems and create deal strategies, especially at CxO-level relationships.</li><li>Delegate assignments and decisions to empower your team.</li><li>Foster a positive and values-driven team culture that will motivate others.</li><li>Identify team challenges and lead training and education to improve rep effectiveness.</li><li>Proactively measure business and team goals and communicate effectively with clarity and conviction.</li></ul>Candidate profile<ul><li>Fluent level of English and German OR French – both written and spoken.</li><li>4+ years of sales experience, predominantly in the digital/tech field.</li><li>2+ years of people leadership, team leadership, or team coaching/mentorship experience.</li><li>Sales and sales management experience, preferably in technology, IT, SaaS, and/or Human Capital/Consulting.</li><li>Proven track record in both hunting and farming sales.</li><li>Expertise in scaling businesses in a high-growth market.</li><li>Ability and willingness to coach and provide guidance to team members with the aim of improving the sales skills of the team.</li><li>Strong executive presence, gravitas, and ability to influence at the C-level.</li><li>Sense of professionalism and ability to develop relationships.</li><li>Strong attention to detail.</li><li>Self-starter, sense of urgency, and works well under pressure.</li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.</li><li>Proficient in Microsoft Office.</li><li>Strong communication skills, both written and verbal.</li></ul>Working model : from the officeLocation : Athens, GreeceWorking hours : Monday-Friday, normal business hoursPlease note that non-EU residents must have a valid work permit in Greece to be considered for employment.

B2B Senior Team Leader with German or French in Athens

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;Italian.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and Italian.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Italian speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;French.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and French.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

French speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;Dutch.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and Dutch.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>An ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Dutch speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;German.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and German.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>

German speaking Lead Generation Specialist

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Dutch.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Dutch</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Dutch speaking Customer Service Representative - Remote

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Why join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;a Nordic language&nbsp;.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Norwegian, Finnish, Danish or Swedish</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Nordic speaking Customer Service Representative

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;Turkish.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in&nbsp;Turkish&nbsp;language&nbsp;&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Turkish B2B Sales Representative

AML/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts/atypical operationsEssential Functions/Core Responsibilities&nbsp;<ul><li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.</li><li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.</li><li>Perform enhanced reviews of AML/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile:<ul><li>Fluent in German</li><li>English B2</li><li>Analytical and writing skills</li><li>Financial and banking knowledge (general understanding of banking systems)</li><li>Awareness of KYC and AML/CFT practices</li><li>Account statement analysis</li><li>Alert processing (clarification, homonym analysis)</li><li>Familiarity with atypical operations and suspicious transaction patterns</li><li>Conducting enhanced reviews</li><li>Basic computer navigation skills and PC Knowledge</li><li>Ability to effectively communicate, both written and verbally</li><li>Dependable with proficient attention to detail</li><li>Tolerance for repetitive work in a fast-paced, high production work environment</li><li>Ability to work as a team member, as well as independently</li><li>Able to rotate shifts, as needed</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;&nbsp;&nbsp;Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

German Speaking Anti-Money Laundering Compliance Officer

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Serbian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Serbian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

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