Jobily
b2b sales manager
Concentrix Greece
Αττική
Αττική
On Site
Εταιρικές Πωλήσεις
Permanent
Full Time
About the job
The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
Description
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds
Partner and build business relationships with all partners to ensure customer expectations are met
On Site
Εταιρικές Πωλήσεις
Permanent
Full Time
About the company
Building a business based on a strong foundation of culture and values.
Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully integrated solutions and technology companies in the world.
Today, Concentrix is trusted by 2,000+ clients across all major sectors including iconic Fortune Global 500 brands for which we seamlessly design, build, and run the total experience, at scale, across the entire enterprise.
Our Vision
Following our North Star
We will be the greatest customer engagement company in the world, rich in diversity and talent — powered by creativity and technology.
Our Beliefs
Our culture is the heartbeat of who we are
We bring our vision to life through our company culture, extending far beyond what’s visible on our website or in our hallways. Our culture isn’t just words – it’s the guiding principles that our game-changers live by, shaping our decisions every single day.
Our Operating Philosophy
Visibility, velocity, value
Three principles guide the way we operate as a business.
Visibility throughout the organization allows us to quickly see and address problems and opportunities.
Velocity lets us quickly adapt to and anticipate changes in the marketplace and in our clients’ businesses.
Value to our game-changers, clients, and shareholders is considered and upheld in all we do.