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Intellectica is recruiting an ambitious and detail-oriented&nbsp;Senior Account Manager&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece, the successful candidate will play a pivotal role in driving projects end-to-end and delivering high-quality and effective solutions that meet client objectives and drive business growth.Key activities and responsibilities of this role include:<ul><li>Managing day-to-day communications with assigned clients, ensuring timely and high-quality delivery of communication activities</li><li>Conducting briefings, follow ups, presentations, and full proposals for above and below-the-line strategies, events and digital campaigns</li><li>Effectively controlling and reporting on projects timetables</li><li>Coordinating and liaising with financial, creative, digital, media and technical departments and external contractors to ensure on time project delivery</li><li>Building, managing, and maintaining strong client relationships through regular contact ensuring on time deliverables</li><li>Providing clients with strategic recommendations based on market insights</li><li>Staying up-to-date and proactive on topics relating to client competition, industry trends and safeguarding internal communication</li><li>Managing project workflows, ensuring that all deliverables are completed on time, within budget, and aligned with established KPIs</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Public Relations, Communications, Journalism, Marketing, or a related discipline or a related field</li><li>At least 4 years of professional experience in corporate communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrated success in leading complex, multi-channel campaigns and managing senior-level client relationships</li><li>Digital, BTL and PR knowledge is considered a plus</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>

Senior Account Manager int-0331

Intellectica is recruiting an ambitious&nbsp;Brand Manager&nbsp;on behalf of a leading Greek pharmaceutical company with an established international footprint and a dynamic legacy in innovation, research, and development. A key player in the domestic pharmacy channel, the company offers, among other categories, OTC and consumer health products. Based in Athens, Greece, the successful candidate will join a highly collaborative and experienced marketing department and take ownership of brand development. This role involves driving strategic brand initiatives, optimizing multichannel communication, and fostering engagement among healthcare professionals and consumers alike.Key activities and responsibilities of this role include:<ul><li>Owning end-to-end brand strategy, positioning and messaging, ensuring consistency across channels, and adapting to the unique needs of both healthcare professionals and consumers</li><li>Proposing annual brand plans and budgets in alignment with commercial goals; managing implementation and monitoring ROI</li><li>Coordinating integrated marketing campaigns, including ATL (TV, radio), BTL (pharmacy materials, congresses), and digital activations</li><li>Collaborating with creative and media agencies to execute approved plans and promotional strategies</li><li>Overseeing product performance through ongoing analysis of sell-out data using platforms such as Nielsen, IRI and IQVIA</li><li>Conducting competitor benchmarking and gathering market intelligence to identify trends and opportunities</li><li>Supporting medical marketing efforts by developing educational materials for healthcare professionals and pharmacy staff</li><li>Working cross-functionally with Sales, Market Access, Medical Affairs, Regulatory, and Supply Chain teams to ensure seamless campaign execution</li><li>Actively contributing to portfolio strategy discussions, innovation pipelines, and commercial planning cycles</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Marketing, Pharmacy, or Life Sciences</li><li>Master’s degree in Marketing, MBA and/or related certifications are considered a plus</li><li>At least 5 years of experience in brand/product management, ideally within consumer healthcare, FMCG or pharmaceutical companies</li><li>Exposure to consumer-oriented and OTC pharmaceutical brands is considered a plus</li><li>Solid understanding of the Greek consumer healthcare market</li><li>Proven ability to analyze marketing data from platforms such as Nielsen, IRI or IQVIA</li><li>Proficiency in Microsoft Excel and PowerPoint</li><li>Fluency in Greek and English, both written and verbal</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with strong business acumen</li><li>Highly organized and methodical with attention to detail</li><li>Analytical mindset with strong decision-making capabilities</li><li>Creative flair with a focus on delivering result-oriented solutions</li><li>Team player with excellent communication skills</li><li>Ability to thrive in fast-paced environments</li></ul>

Brand Manager int-0385

Intellectica is recruiting an&nbsp;Junior&nbsp;SEO expert&nbsp;on behalf of its client, a dynamic and fast-growing media technology company that powers digital transformation for leading media organizations. With long-term client partnerships and a strong focus on innovation, the company delivers among others cutting-edge SEO and analytics solutions tailored to the needs of high-traffic publishers and broadcasters. As part of its expanding SEO team, the company is now seeking a Junior SEO Expert to support the SEO team in driving organic growth across multiple digital properties. This role offers an excellent opportunity for growth and learning within a high-performing team.Key activities and responsibilities of this role include:<ul><li>Support on-page SEO efforts; you’ll help fine-tune title tags, meta descriptions, headers, and overall content structure to make sure our pages are optimized for both users and search engines</li><li>Assist in keyword research using tools like Google Keyword Planner and Ubersuggest, helping us find the right terms to target in our content</li><li>Monitor performance using tools like Google Search Console, Google Analytics, Ahrefs, SEMrush, and Screaming Frog — flagging any issues or drops we should look into</li><li>Working under the guidance of senior team members, you’ll help conduct basic SEO audits and contribute to implementing fixes and enhancements</li><li>You’ll collaborate with editors and copywriters to ensure SEO best practices are embedded into content creation and publishing processes</li><li>Whether it’s WordPress or other platforms, you’ll work within our CMS to implement SEO updates and improvements</li><li>You’ll assist in creating SEO dashboards and performance reports in Looker Studio (formerly Google Data Studio) to track results and showcase wins</li><li>You’ll contribute to conversion rate optimization and A/B testing efforts to help improve user experience and engagement</li><li>You’ll keep learning about the latest SEO updates, trends, and algorithm changes so you’re always growing with the field</li><li>From time to time, you may take on additional SEO-related tasks that support the broader goals of the team</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Marketing, Management &amp; Information Technology, Computer Science or a related field</li><li>2 years of hands-on SEO experience, preferably in content-driven or publishing environments</li><li>Good understanding of on-page SEO elements (title tags, meta descriptions, H1-H6)</li><li>Familiarity with SEO tools: Google Search Console, Google Analytics, Ahrefs, SEMrush, Screaming Frog</li><li>Basic knowledge of HTML and CMS platforms, especially WordPress</li><li>Strong copywriting and content optimization skills with an SEO mindset</li><li>Experience with keyword research tools such as Ubersuggest and Google Keyword Planner</li><li>Exposure to SEO auditing and CRO principles is a plus</li><li>Experience with large eCommerce or publisher websites is considered a plus</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Eager to learn and grow</li><li>Detail-oriented and organized</li><li>Collaborative and communicative</li><li>Adaptable in fast-paced environments</li><li>Passionate about SEO and digital publishing</li></ul>

Junior SEO Expert int-0375

We are looking for a highly skilled Procurement Electrical Engineer to join our team.Duties and responsibilities: •&nbsp;&nbsp; &nbsp;Source and evaluate suppliers, subcontractors, and vendors to ensure quality, cost-effectiveness, and reliability •&nbsp;&nbsp; &nbsp;Conduct new business contracts and manage suppliers’ payment •&nbsp;&nbsp; &nbsp;Negotiate contracts and terms with suppliers to secure the best value while mitigating risks. •&nbsp;&nbsp; &nbsp;Manage purchase orders and procurement documentation. •&nbsp;&nbsp; &nbsp;Collaborate with Line managers and teams to identify material needs and align procurement activities with project schedules. •&nbsp;&nbsp; &nbsp;Monitor supplier performance to ensure adherence to contract terms, quality standards, and delivery schedules. •&nbsp;&nbsp; &nbsp;Conduct market research to stay informed about trends, pricing, and supply chain challenges in the construction sector. •&nbsp;&nbsp; &nbsp;Ensure compliance with company policies, legal regulations, and safety standards in procurement processes. •&nbsp;&nbsp; &nbsp;Provide mentorship and guidance to junior procurement team members.Job qualifications and requirements: •&nbsp;&nbsp; &nbsp;Bachelor’s degree in Electrical Engineering •&nbsp;&nbsp; &nbsp;Minimum of 3-5 years of procurement experience, preferably in the Construction or Res or Facility Management industry •&nbsp;&nbsp; &nbsp;Proficiency in procurement software and tools (e.g., SAP MM, Oracle, or similar) •&nbsp;&nbsp; &nbsp;Excellent command of MS-Office Suite •&nbsp;&nbsp; &nbsp;Understanding of procurement principles, sourcing strategies, and supply chain processes •&nbsp;&nbsp; &nbsp;Familiarity with construction materials, equipment, and subcontracting processes •&nbsp;&nbsp; &nbsp;Familiarity with ESG principles in procurement strategies, including sustainable sourcing and ethical vendor selection. •&nbsp;&nbsp; &nbsp;Strong negotiation, analytical, and decision-making skills •&nbsp;&nbsp; &nbsp;Excellent organizational skills and attention to detail. •&nbsp;&nbsp; &nbsp;Strong communication and interpersonal skills.&nbsp;The Company offers: •&nbsp;&nbsp; &nbsp;A competitive compensation package •&nbsp;&nbsp; &nbsp;Private medical insurance •&nbsp;&nbsp; &nbsp;Engaging and challenging tasks within large-scale projects •&nbsp;&nbsp; &nbsp;Opportunities for continuous learning and professional growth •&nbsp;&nbsp; &nbsp;A positive and collaborative working environment •&nbsp;&nbsp; &nbsp;Committed to providing a healthy and safe workplace for all team members.We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint: •&nbsp;&nbsp; &nbsp;We contribute to Greece's green transition! •&nbsp;&nbsp; &nbsp;We support Greek suppliers! •&nbsp;&nbsp; &nbsp;We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste. •&nbsp;&nbsp; &nbsp;We operate responsibly!We value your privacy. All personal data provided in your application and CV will be kept completely confidential. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Join our community and let’s build your future together!

Procurement Electrical Engineer

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>OFC, a joint venture between Motor Oil (Hellas) Corinth Refineries S.A., AVIN OIL S.A., Skytanking NV, and Hansaconsult GmbH, is considered one of the high-standard aviation fuel supply facilities in Europe.<h2>Starting with the role:</h2>Currently, we are searching to hire a Quantity Surveying Specialist, to join our team at&nbsp;OFC TECHNICAL S.A.,to be responsible for managing labor declarations, budget estimates, and subcontractor agreements to ensure legal and financial project compliance.<h2>During your day you will:</h2><ul><li>Manage Social Security (APD) declarations for in-house staff and subcontractors</li><li>Oversee preparation of project labor budgets (AMOE)</li><li>Support the Subcontracts Administrator in drafting and updating subcontractor agreements</li><li>Ensure legal compliance in employment documentation and payments</li><li>Participate in subcontractor certification and verification processes</li><li>Prepare letters and legal documents related to labor contracts</li><li>Support accounting and legal audits with required labor documentation</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor's degree in Civil Engineering, Construction Engineering, Finance or a related field</li><li>3-5 years of experience in similar positions and industries</li><li>Familiarity with construction contracts and relevant financial regulations</li><li>Strong numerical and analytical skills for accurate cost forecasting</li><li>Effective communication and negotiation skills with suppliers and contractors</li><li>Certification or coursework in cost management or contract administration</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Quantity Surveying Specialist

We are looking for a Payroll Specialist to join our HR team and ensure the accurate and timely processing of payroll and working time records for all employees.The role plays a key part in monitoring daily attendance, managing the ERGANI digital time tracking system, and ensuring full compliance with labor legislation.Key Responsibilities• Monitor and validate employees’ daily attendance and time records through the ERGANI digital platform• Ensure accuracy in the recording of working hours, absences, leaves, and overtime• Execute monthly payroll processing in line with company policies and labor law requirements• Maintain and update payroll and timekeeping data, including salary changes, benefits, and deductions• Collaborate with HR and Finance teams to ensure data consistency and accuracy• Prepare monthly payroll reports and statutory filings (taxes, social security, etc.)• Handle employee queries regarding working hours, salaries, and deductions• Support audits, internal reviews, and compliance processes related to payroll• Stay up to date with changes in payroll and labor legislationRequirements• At least 1-2&nbsp;years of experience in Payroll or HR Administration roles• Strong understanding of payroll processes, labor law, and timekeeping regulations• Experience with payroll and HRIS systems (e.g., SAP, EpsilonNet, ADP, or similar)• Excellent analytical and numerical skills with high attention to detail• Discretion and integrity when handling confidential information• Strong organizational skills and ability to meet deadlines• Bachelor’s degree in accounting,Finance, HR, or related field

Payroll Specialist

We are looking for a highly skilled Procurement Assistant for the Travelling Department to join our team.Duties and responsibilities:<ul><li>Negotiate and manage contracts with the required travel-related services (e.g. travel agencies, airlines, hotels and transfers)</li><li>Handle end-to-end travel arrangements (e.g. travel documents, booking flights, itineraries&nbsp;and vouchers)</li><li>Provide support before and during the trip, according to existing needs</li><li>Address any operational issue or last-minute changes efficiently and maintain accurate and up-to-date the agenda of travel arrangements and transactions</li><li>Contact with travel agencies in order to collect invoices and prepare the monthly expense report</li><li>Ensure all travel activities comply with internal policies, legal requirements and health &amp; safety standards</li></ul>Job qualifications and requirements:<ul><li>1-2 years of experience in a travel agency, a corporate travel management or administrative position constitutes an advantage</li><li>Strong negotiation, analytical, and decision-making skills</li><li>Proficiency in English (both oral and written)</li><li>Excellent command of MS-Office Suite</li><li>Bachelor's degree is desirable but not mandatory</li><li>Working knowledge of SAP and online booking platforms will be considered an asset</li><li>Strong communication and interpersonal skills&nbsp;</li><li>Excellent organizational skills and attention to detail</li></ul>The Company offers:<ul><li>A competitive compensation package</li><li>Private medical insurance</li><li>Engaging and challenging tasks within large-scale projects</li><li>Opportunities for continuous learning and professional growth</li><li>A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members.</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>

Procurement Assistant | Travelling Department

Intellectica is recruiting an experienced and motivated&nbsp;HR Business Partner&nbsp;on behalf of an internationally recognized Group of Companies present in the Aerospace, Defense, Security and High Technology markets. Based in Koropi, Greece and reporting directly to the Chief HR Officer, the successful candidate will play a key role in cultivating a positive, inclusive work environment while aligning people strategies with business objectives to support the Group’s overall goals.Key activities and responsibilities of this role include:<ul><li>Acting as the primary HR point of contact for designated teams, supporting employee lifecycle processes including onboarding, development, and offboarding</li><li>Partnering with the leadership team and supporting the execution of talent strategies, primarily in Learning &amp; Development and Performance Management</li><li>Supporting the design and execution of the annual training plan, ensuring it promotes employee growth, upskilling, and business capability development</li><li>Creating and delivering impactful L&amp;D initiatives that are fostering internal mobility and continuous improvement</li><li>Leading and facilitating the annual performance management cycle while coaching managers on goal setting and feedback processes</li><li>Serving as a trusted advisor to employees and managers on development, retention, and engagement matters</li><li>Collaborating with an external provider to ensure accurate payroll and benefits processing</li><li>Analyzing compensation and benefits trends and proposing enhancements to ensure market competitiveness</li><li>Coordinating and actively participating in the organization of corporate &amp; social responsibility events</li><li>Staying up to date on employment laws and regulations, ensuring compliance (strict adherence to GDPR)</li><li>Participating in Group-level HR projects and cross-functional organizational initiatives</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Business Administration, Finance, or a related field; a MSc in Human Resources or MBA is considered a strong plus</li><li>At least 3 years of experience in a similar HR role, ideally within a multinational, industrial, or high-tech environment</li><li>Proven experience designing and managing&nbsp;Learning &amp; Development&nbsp;programs</li><li>Solid understanding of performance management frameworks and implementation</li><li>Familiarity with Greek labor legislation and HR compliance best practices</li><li>Experience working with external payroll providers and managing compensation and benefits</li><li>Proficiency in Microsoft Office and HR systems (HRIS tools)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a hands-on execution mindset</li><li>Excellent communication skills; personable and engaging</li><li>Passionate about employee development and growth</li><li>Demonstrated ability to build and manage effective interpersonal relationships</li><li>High level of discretion and ability to maintain confidentiality</li><li>Proven ability to resolve issues in a timely and effective manner</li></ul>Benefits provided by the company:<ul><li>Competitive compensation package and annual bonus scheme</li><li>Group Life and Medical Plan</li><li>Opportunities for professional growth and training</li><li>Friendly and dynamic working environment supporting well-being activities</li><li>Company Bus</li></ul>

HR Business Partner int-0312

We are looking for a highly skilled Project Engineer to join us in Group's subsidiary Aktor Facility Management.Position Scope:The Project Engineer is responsible for planning, coordinating, and managing the technical aspects of a project ensuring work is executed according to specifications, schedules, budgets, and quality standards.Duties and Responsibilities:<ul><li>Manage and oversee preventive and corrective maintenance activities across facilities, in accordance with contractual SLAs and KPIs</li><li>Be responsible for the technical supervision of maintenance contracts, ensuring that both internal maintenance teams and external contractors perform the agreed preventive and corrective maintenance works on time, safely, and to the required quality standards</li><li>Coordinate and supervise external maintenance vendors and contractors, ensuring effective execution of daily maintenance activities</li><li>Monitor maintenance performance indicators (response times, downtime, quality of interventions) and prepare regular performance reports</li><li>Support the planning of maintenance activities (annual / monthly maintenance plans) in collaboration with facility management teams</li><li>Ensure compliance with health, safety, and regulatory requirements during all maintenance works</li><li>Identify technical risks, recurring failures, and improvement opportunities, proposing corrective and preventive actions</li><li>Control maintenance-related budgets, track costs, and support cost optimization initiatives without compromising safety or reliability</li><li>Review technical documentation, as-built drawings, and maintenance procedures, ensuring they are up to date</li><li>Provide technical support during minor improvement works or corrective interventions, with limited involvement in small-scale projects</li></ul>Job Qualifications and Requirements:<ul><li>Bachelor’s Degree in Electrical, Mechanical Engineering or a related technical field</li><li>Minimum 3 years of experience in facility or industrial maintenance, preferably within contract-based environments</li><li>Proven experience in maintenance contract management, SLA/KPI monitoring, and vendor supervision</li><li>Strong understanding of electrical and electromechanical systems within building or industrial installations</li><li>Experience in cost control and maintenance budget follow-up</li><li>Familiarity with maintenance best practices (preventive maintenance, root cause analysis, asset reliability)</li><li>Good knowledge of MS Office; familiarity with CAD drawings is considered an asset</li><li>Strong organizational, communication, and problem-solving skills</li><li>Ability to work autonomously, manage priorities, and respond effectively to operational issues</li><li>Valid Driver’s License</li></ul>The Company offers:<ul><li>A competitive compensation package</li><li>Private medical insurance</li><li>Engaging and challenging tasks within large-scale projects</li><li>Opportunities for continuous learning and professional growth</li><li>A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>We value your privacy. All personal data provided in your application and CV will be kept completely confidential. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Join our community and let’s build your future together!

Project Engineer

Intellectica is recruiting a highly experienced and strategic&nbsp;Senior Account Director&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece and reporting to the Head of PR &amp; Corporate Comms, the successful candidate will be responsible for strategizing and leading all communication and promotion activities for the company’s key client accounts, delivering high-quality solutions that meet client objectives and drive business growth.Key activities and responsibilities of this role include:<ul><li>Lead a portfolio of diverse client accounts, ensuring excellence in service delivery and building long-term, trust-based relationships</li><li>Oversee all communication and promotion activities for the clients, including communication strategies, events, campaigns, and press releases</li><li>Act as the senior point of contact for clients, offering high-level strategic counsel tailored to their industry and objectives</li><li>Oversee and execute high-impact client events, from concept development to post-event reporting, ensuring alignment with broader communication goals</li><li>Cultivate and maintain strong relationships with key media outlets, securing meaningful coverage across local, national, and international platforms</li><li>Review and approve client-facing content such as press releases, speeches, executive messaging, and corporate statements</li><li>Collaborate closely with internal creative, digital, and strategy teams to deliver seamless 360° campaign executions</li><li>Manage client budgets, project timelines, and KPIs with a focus on quality, efficiency, and continuous improvement</li><li>Identify and drive organic growth opportunities, while contributing to new business development initiatives</li><li>Shape the client’s public image through briefings, follow-ups, presentations, and full proposals</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Public Relations, Communications, Journalism, Marketing, or a related discipline or a related field</li><li>At least 6 years of professional experience in PR, corporate communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrated success in leading complex, multi-channel campaigns and managing senior-level client relationships</li><li>Proficient in managing project budgets, performance tracking, and cross-functional collaboration tools</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>

Senior Account Director int-0309

Fourlis Group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus, and Romania in the provision of quality consumer goods, is currently seeking on behalf of one of its companies in the children’s apparel sector to hire:Digital Marketing &amp; E-Commerce AssistantJob Description:<ul><li>Update and maintain product lists on the e-shop (photos, descriptions, pricing, product attributes)</li><li>Ensure correct stock availability, product display, and categorization</li><li>Monitor e-shop KPIs, analyze performance metrics and prepare regular reports</li><li>Support the optimization of digital channels (SEO, Meta, TikTok, etc.) in collaboration with external agencies</li><li>Collaborate with agencies, suppliers, and the commercial team to align on commercial strategy</li><li>Coordinate and execute newsletters, Viber &amp; SMS campaigns through relevant platforms, and manage audience lists and segmentations</li><li>Contribute to the planning and execution of the commercial calendar (promotions, seasonal campaigns, sales periods)</li><li>Work closely with Customer Service to resolve order-related issues and identify areas for improvement throughout the customer journey.</li></ul> Qualifications:<ul><li>Bachelor’s degree in Marketing, Business, Digital Media, or related field</li><li>Strong data analysis skills and understanding of e-commerce KPIs, with the ability to make insight-driven decisions</li><li>Strong attention to detail and organizational skills to handle large product assortments and seasonal collections</li><li>Proficiency in Microsoft Office Suite, with a strong focus on Excel</li><li>Familiarity with Google Analytics, GA4 or similar tools</li><li>Previous experience in retail industry, especially in e-commerce &amp; performance marketing is a plus</li></ul> What We Offer:<ul><li>Competitive compensation package</li><li>A dynamic and creative work environment</li><li>Opportunities for learning and professional development</li><li>Ongoing training and mentorship to support skill development and career growth</li></ul>

Digital Marketing & E-Commerce Assistant

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>

B2B Talent Acquisition Specialist - French

NTT Data Greece is looking for a Test Engineer in Athens with a strong background in business analysis, reporting, software delivery, and release management to join our IT Service Management team and to work with our clients in the European public sector. In this role, you will support the European Commission by coordinating key conformance testing and deployment activities with EU Member States. Acting as the central point of contact, you will ensure that IT systems comply with technical and functional specifications and are production-ready.Your role:<ul><li>Produce and maintain the required test design specifications – test cases.</li><li>Produce and maintain the Acceptance Test Plan (ATP) for formal test runs.</li><li>Execute the required test cases and analyze the result(s).</li><li>Produce regular progress test reports, status updates, and dashboards to inform all stakeholders.</li><li>Support stakeholders in understanding system specifications and testing processes.</li><li>Escalate critical issues to the Project Manager and the European Commission when needed.</li><li>Contribute to knowledge sharing, process standardization, and continuous improvement of testing cycles.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>﻿2–5 years of experience in software testing or large-scale IT deployments, preferably within EU Customs and/or Taxation or related business processes.</li><li>Solid knowledge of the software testing lifecycle and conformance testing best practices.</li><li>Proven experience in managing multi-stakeholder engagements and deployment activities.</li><li>Demonstrated ability to interpret complex business and technical requirements and communicate them clearly.</li><li>Experience in working with public administration or European institutions.</li><li>Excellent command of English (written and spoken).&nbsp;</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Knowledge of testing and validation tools (e.g., SOAP, XML validation, Postman, API testing platforms).</li><li>Understanding of XML, XSD, and REST/SOAP services.</li><li>Experience with EU IT delivery methodologies and standards.</li><li>Additional EU languages are an asset.</li></ul>

Test Engineer

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

Your role as a Government &amp; Public Sector Consultant / Senior Consultant will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results.In this role, you will build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.During your tenure as a Government &amp; Public Sector Consultant / Senior Consultant, you will demonstrate and develop your ability to:<ul><li>Analyze and document the&nbsp;client’s&nbsp;current state process designs by using business process management techniques (e.g. BPMN, RACI, SIPOC, VSM, etc.);</li><li>Identify and document any pain points/quality issues/inefficiencies/non-value-adding activities leading to poor performance;</li><li>Define the process efficiency metrics (KPIs) and the appropriate SLAs;</li><li>Generate business requirement documents for key process improvement projects;</li><li>Effectively monitor project and program implementation;</li><li>Analyze business requirements and prepare technical and functional specifications and develop tender documents;</li><li>Manage and deliver projects and proposals;</li><li>Deal with project research and participate in report writing process;</li><li>Effectively interact with colleagues and clients of varying backgrounds to effectively serve clients.</li></ul> #WinningRequirementsTo qualify for the role you must have:<ul><li>Bachelor’s degree in Public Policy, International Studies, Economics, Business Administration, Finance or Engineering;</li><li>Master’s Degree in Business Administration (MBA) or similar will be considered as a plus;</li><li>Between 2 - 5&nbsp;years of relevant work experience in a consulting firm or related professional area with emphasis on providing advisory services to public sector organizations;</li><li>Knowledge and prior experience in areas related to Government and Public Sector Services gained through serving Greek public administration, European Institutions and / or International Donor Organizations across multiple policy areas;</li><li>Prior experience in preparation of responses to Greek public sector and European tenders will be considered as a plus;</li><li>Understanding of the latest trends across various policy areas (e.g., general public services, economic affairs, environmental protection, social policies), along with insights into major planned Greek public sector reforms and the funding or financing opportunities available for their implementation;</li><li>Strong problem-solving skills and ability to develop insights from quantitative and qualitative information;</li><li>Experience in management of co-funded projects will be considered as a plus;</li><li>Excellent interpersonal skills and ability to prioritize and handle multiple assignments;</li><li>Strong oral and written Greek &amp; English language communication skills;</li><li>Computer literacy;</li><li>Military obligations fulfilled where applicable.</li></ul> #AboutTechnology&amp;Transformation&nbsp;Five core competency areas make up our Technology &amp; Transformation service line:<ul><li>Cyber;</li><li>Engineering, AI &amp; Data;</li><li>Enterprise, Technology &amp; Performance;</li><li>Customer;</li><li>Human Capital.</li></ul>

Government & Public Sector Consultant / Senior Consultant

Intellectica is seeking a motivated&nbsp;Payroll Specialist&nbsp;to join the Accounting &amp; Tax team of an established advisory firm based in Piraeus, Attiki, Greece. Reporting to the Payroll Supervisor, the successful candidate will be responsible for delivering accurate and timely payroll services to a portfolio of clients across the construction sector and other small-to-medium enterprises, supporting day-to-day operations and client requests.Key activities and responsibilities of this role include:<ul><li>Processing monthly payroll for assigned clients, including salary calculations, deductions, social security contributions, income tax (ΦΜΥ), and ΑΠΔ submissions, ensuring compliance and accuracy</li><li>Entering employee data (new hires, terminations, salary changes, bonuses) into payroll systems</li><li>Reviewing and checking payroll results and reports before final submission</li><li>Supporting year-end payroll tasks and statutory filings</li><li>Providing clients with payroll forms and updates when needed</li><li>Answering client questions on payroll processes, local legislation, and best practices</li><li>Working closely with external platforms and partners (e.g., Epsilon Pylon &amp; Data)</li><li>Using local systems like ERGANI for employee declarations and other procedures</li><li>Maintaining accurate and up-to-date payroll records and documentation</li><li>Staying informed about changes in payroll rules and regulations to ensure ongoing compliance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ degree in Accounting, Finance, or a related field from a University or Technological Educational Institute; HR qualifications are also welcome</li><li>At least 2 years of experience in payroll ideally in an outsourcing or client-facing environment</li><li>Hands-on experience with&nbsp;ERP systems&nbsp;such as EpsilonNet, or similar payroll platforms</li><li>Proficiency in ERGANI&nbsp;and strong knowledge of Greek labor laws</li><li>Experience with multinational clients is a strong plus</li><li>Proficient in MS Office Suite (especially Excel)</li><li>Fluent in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong attention to detail, consistently maintaining high standards in documentation and error-checking</li><li>Ability to prioritize tasks and demonstrate good time management</li><li>High level of confidentiality and professionalism</li><li>Team player with a collaborative mindset</li><li>Adaptability and problem-solving abilities</li></ul>

Payroll Specialist int-0382

We are looking for a highly skilled Sustainability &amp; Compliance Officer to join our team.Duties and responsibilities:<ul><li>Monitor and implement CBAM Reporting with a particular focus on imported construction and metallic materials</li><li>Manage the ESG procurement strategy and support the organization’s compliance with future CSRD requirements</li><li>Ensure alignment with EVER (European Environmental Sustainability Regulations) across procurement processes</li><li>Monitor Building Sustainability &amp; Timber/Bio-based Standards (BSTB)</li><li>Design and maintain a Supplier Evaluation System including KPIs, ESG scoring, and audit processes</li><li>Collect ESG and EU Taxonomy data from suppliers and subcontractors to support regulatory reporting</li><li>Develop procurement policies, procedures and operational manuals</li><li>Collaborate effectively with the Environmental, Finance, and Legal departments</li></ul> Job qualifications and requirements:<ul><li>Bachelor's degree in Engineering (Chemical, Environmental, Mechanical, Civil) or in Economics, with strong ESG and Compliance knowledge</li><li>Proven experience in key sustainability frameworks, including ESG reporting, CSRD requirements, LCA (Life Cycle Assessment), CBAM and EU Taxonomy</li><li>2 years experience in procurement compliance, supplier auditing processes and subject reporting standards</li><li>Familiarity with construction materials, equipment, and subcontracting processes</li><li>Excellent command of MS-Office Suite</li><li>Proficiency in English (both oral and written)</li><li>Strong organizational, analytical and communication skills</li></ul>The Company offers:<ul><li>A competitive compensation package</li><li>Private medical insurance</li><li>Engaging and challenging tasks within large-scale projects</li><li>Opportunities for continuous learning and professional growth</li><li>A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>&nbsp;We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>We value your privacy. All personal data provided in your application and CV will be kept completely confidential.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Join our community and let’s build your future together!

Sustainability & Compliance Officer | Procurement Department

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>Career Level Description&nbsp;Performs routine assignments in the entry level of the Professional Career Band.&nbsp; Uses existing procedures to solve routine or standard problems.&nbsp; Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.&nbsp; Develops competence by performing structured work assignments.&nbsp; Receives instruction, guidance and direction from others.&nbsp;&nbsp;&nbsp;

B2B Talent Acquisition Specialist - German

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Serbian.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Serbian&nbsp;</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Serbian Speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Croatian.&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Croatian</li><li>Good Level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

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