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Intellectica is recruiting an experienced and motivated&nbsp;HR Business Partner&nbsp;on behalf of an internationally recognized Group of Companies present in the Aerospace, Defense, Security and High Technology markets. Based in Koropi, Greece and reporting directly to the Chief HR Officer, the successful candidate will play a key role in cultivating a positive, inclusive work environment while aligning people strategies with business objectives to support the Group’s overall goals.Key activities and responsibilities of this role include:<ul><li>Acting as the primary HR point of contact for designated teams, supporting employee lifecycle processes including onboarding, development, and offboarding</li><li>Partnering with the leadership team and supporting the execution of talent strategies, primarily in Learning &amp; Development and Performance Management</li><li>Supporting the design and execution of the annual training plan, ensuring it promotes employee growth, upskilling, and business capability development</li><li>Creating and delivering impactful L&amp;D initiatives that are fostering internal mobility and continuous improvement</li><li>Leading and facilitating the annual performance management cycle while coaching managers on goal setting and feedback processes</li><li>Serving as a trusted advisor to employees and managers on development, retention, and engagement matters</li><li>Collaborating with an external provider to ensure accurate payroll and benefits processing</li><li>Analyzing compensation and benefits trends and proposing enhancements to ensure market competitiveness</li><li>Coordinating and actively participating in the organization of corporate &amp; social responsibility events</li><li>Staying up to date on employment laws and regulations, ensuring compliance (strict adherence to GDPR)</li><li>Participating in Group-level HR projects and cross-functional organizational initiatives</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Business Administration, Finance, or a related field; a MSc in Human Resources or MBA is considered a strong plus</li><li>At least 3 years of experience in a similar HR role, ideally within a multinational, industrial, or high-tech environment</li><li>Proven experience designing and managing&nbsp;Learning &amp; Development&nbsp;programs</li><li>Solid understanding of performance management frameworks and implementation</li><li>Familiarity with Greek labor legislation and HR compliance best practices</li><li>Experience working with external payroll providers and managing compensation and benefits</li><li>Proficiency in Microsoft Office and HR systems (HRIS tools)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a hands-on execution mindset</li><li>Excellent communication skills; personable and engaging</li><li>Passionate about employee development and growth</li><li>Demonstrated ability to build and manage effective interpersonal relationships</li><li>High level of discretion and ability to maintain confidentiality</li><li>Proven ability to resolve issues in a timely and effective manner</li></ul>Benefits provided by the company:<ul><li>Competitive compensation package and annual bonus scheme</li><li>Group Life and Medical Plan</li><li>Opportunities for professional growth and training</li><li>Friendly and dynamic working environment supporting well-being activities</li><li>Company Bus</li></ul>

HR Business Partner int-0312

Driving Nova’s Fixed and FWA services, shaping the product roadmap, implementing commercial strategies, and ensuring profitable, customer-focused solutions through market insights and cross-functional collaboration.What will you do:<ul><li>Develop and maintain the end-to-end product roadmap for Fixed and FWA services across residential and business segments and manage all pricing decisions to ensure company's profitability and meet customer's needs</li><li>Define, propose &amp; implement commercial objectives and propositions strategies, in line with objectives and underpinned by customer, market &amp; competitor insights</li><li>Monitor closely and analyze market trends, and competition; manage the insights and market analysis/research that drives all product efforts and commercial decisions</li><li>Monitor and analyze business and financial KPIs, securing performance and profitability</li><li>Be the business owner for driving proposition changes working closely with product, technology, billing and operational teams</li><li>Work closely with commercial &amp; finance teams to build business cases, considering both broader business and bottom-line financial benefits and risks</li><li>Follow-up and cooperate with all teams for the implementation of product development projects, marketing initiatives, GTM plans and promos, providing clarifications and supporting the delivery upon commitment.</li><li>Develop, test and deliver alternative concepts and identify opportunities for growth</li><li>Support product development teams with prioritization and development of roadmap, ensuring delivery of commercial and proposition objectives</li><li>Collaborate with marketing teams on Go To Market plans and briefs for products and propositions changes and how they are delivered</li><li>Work closely with Marketing Communication and Sales teams to align on campaigns and activities that strengthen Nova’s Market presence and increase growth.</li><li>Identify and lead new products development to meet customer needs better than the competition.</li></ul>It would be great if you have:<ul><li>BSc in Business Administration, Marketing or other related field</li><li>Postgraduate studies in Marketing Business fields will be considered a strong plus</li><li>Knowledge and experience of telecoms products is a plus</li><li>3+ years of experience&nbsp;</li><li>Experience in the marketing field is a plus</li><li>Creativity, efficiency, and attention to detail</li><li>Organizational and pro-active skills.</li><li>Strong time-management skills; Ability to work under pressure and adapt within a dynamic environment&nbsp;</li><li>Flexibility and accountability, with a "can-do" approach.</li><li>Creatively problem-solving skills.</li><li>Team-player skills, enjoying working collaboratively across functions.</li><li>Strong analytical &amp; commercial thinking</li><li>Excellent communication and presentation skills, oral and written, in Greek and in English&nbsp;</li><li>Advanced knowledge of the MS Office suite</li></ul>What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Product Manager (Fixed & FWA)

Αυτή τη στιγμή αναζητούμε έναν νέο συνεργάτη για να ενταχθεί στην ομάδα μας στο εργοστάσιο της Αμφιλοχίας ως Ηλεκτρολόγος – Τμήμα Συντήρησης.Τι θα κάνετε:Ως Ηλεκτρολόγος, θα είστε υπεύθυνος/η για τη διασφάλιση της μέγιστης διαθεσιμότητας του εξοπλισμού του εργοστασίου, εκτελώντας αποτελεσματική προληπτική και διορθωτική συντήρηση σε μια ταχύτατη γραμμή παραγωγής. Ο ρόλος αυτός λειτουργεί συνήθως σε βάρδιες και απαιτεί ισχυρό υπόβαθρο σε ηλεκτρικά και συστήματα αυτοματισμού. Επιπλέον, ο Ηλεκτρολόγος θα πρέπει να είναι σε θέση να διαχειρίζεται βασικές μηχανικές επισκευές, εφόσον χρειάζεται, για την υποστήριξη της συνολικής λειτουργικότητας του εξοπλισμού.Κύριες αρμοδιότητες:<ul><li>Εκτέλεση εργασιών συντήρησης σε μηχανήματα συνεχούς παραγωγής, σε αυτοματοποιημένη γραμμή παραγωγής.</li><li>Εντοπισμός και επίλυση προβλημάτων σε βιομηχανικούς αυτοματισμούς, PLCs, inverters, αισθητήρες, ζυγαριές και γενικό βιομηχανικό ηλεκτρολογικό εξοπλισμό.</li><li>Υποστήριξη στην αποκατάσταση βλαβών κατά τη διάρκεια των βαρδιών παραγωγής και συμμετοχή σε επενδύσεις και ειδικές συντηρήσεις του εργοστασίου.</li><li>Συμμετοχή στη συντήρηση υδραυλικών και πνευματικών εγκαταστάσεων, ειδικά στα εξαρτήματα που συνδέονται με τις ηλεκτρικές εγκαταστάσεις.</li><li>Εκτέλεση εγκαταστάσεων ή αλλαγών σε ηλεκτρικά συστήματα, κυκλώματα ισχύος και ελέγχου, ανάλογα με τις ανάγκες νέων εγκαταστάσεων και εξοπλισμού.</li><li>Εγκατάσταση και συντήρηση ηλεκτρικών και πίνακων ελέγχου, συμπεριλαμβανομένης της καλωδίωσης βιομηχανικών δικτύων.</li><li>Συμμόρφωση με την Πολιτική Υγείας &amp; Ασφάλειας και Περιβάλλοντος της Εταιρείας, ώστε να διατηρείται ένα ασφαλές και προστατευμένο περιβάλλον.</li><li>Διενέργεια εκτιμήσεων κινδύνου για νέα και υπάρχοντα έργα ηλεκτρολογικών/αυτοματισμών για τον εντοπισμό και την αντιμετώπιση πιθανών κινδύνων.</li><li>Διασφάλιση της καθαριότητας (5S) και της συντήρησης του χώρου εργασίας, των εργαλείων και του εξοπλισμού ατομικής προστασίας (PPE).</li><li>Καταγραφή των εργασιών που εκτελούνται στο σύστημα συντήρησης (SAP-PM), περιγράφοντας με σαφήνεια και συντομία την υπηρεσία που πραγματοποιήθηκε, τη διάρκειά της και τα υλικά που χρησιμοποιήθηκαν.</li><li>Συμμετοχή σε πρωτοβουλίες συνεχούς βελτίωσης του εργοστασίου, παρέχοντας πληροφορίες και προτάσεις βάσει της εμπειρίας σας σε ηλεκτρολογικά/συστήματα ελέγχου.</li></ul>Τι θα θέλαμε να έχετε:Μας ενδιαφέρει εσείς ως άτομο: η στάση σας, οι συμπεριφορές σας και οι αξίες σας. Εφόσον έχετε τη διάθεση να μάθετε οτιδήποτε χρειάζεστε για τον ρόλο, που ίσως δεν γνωρίζετε ήδη, θα θέλαμε να μιλήσουμε μαζί σας. Αν έχετε εμπειρία στους παρακάτω τομείς, αυτό είναι ένα επιπλέον πλεονέκτημα:<ul><li>Άδεια Εργασίας Αρχιτεχνίτη Ηλεκτρολόγου ή Εγκαταστάτη Ηλεκτρολόγου και την αντίστοιχη αναγγελία από τη διεύθυνση ανάπτυξης.</li><li>Δίπλωμα Ηλεκτρολογίας, Ηλεκτρονικής ή Μηχανικής Αυτοματισμού.</li><li>Ελάχιστη εμπειρία 3-5 ετών σε συντήρηση και επίλυση προβλημάτων ηλεκτρολογικών, αυτοματισμών και συστημάτων ελέγχου σε βιομηχανικό περιβάλλον, κατά προτίμηση στον κλάδο δομικών υλικών ή παρόμοιο.</li><li>Γνώση ηλεκτροκινητήρων, μειωτήρων, inverters, αισθητήρων και άλλων εξαρτημάτων που συναντώνται συχνά σε βιομηχανικά κυκλώματα.</li><li>Κατανόηση δικτυωμένων συστημάτων PLC, με δυνατότητα εντοπισμού βλαβών και εκτέλεσης λειτουργιών προγραμματισμού (κατά προτίμηση Siemens S7 1500 Tia Portal / Profinet ).</li><li>Γνώση βιομηχανικών οργάνων μέτρησης πίεσης, στάθμης, θερμοκρασίας και ροής.</li><li>Εμπειρία σε RCA (Root Cause Analysis) για την επίλυση προβλημάτων.</li><li>Iκανότητα ανάγνωσης ηλεκτρολογικών σχεδίων διαφόρων προτύπων.</li><li>Εξαιρετικές δεξιότητες επίλυσης προβλημάτων με ικανότητα διάγνωσης και επίλυσης σύνθετων ηλεκτρολογικών και ελεγκτικών προβλημάτων.</li><li>Ευελιξία και διαθεσιμότητα για εργασία σε διαφορετικές βάρδιες και ικανότητα συνεργασίας σε ομάδα.</li><li>Ικανότητα να εργάζεστε ανεξάρτητα σε βάρδιες, ενώ συνεργάζεστε με μια ευρύτερη ομάδα.</li></ul>Τι ακολουθεί:Εκτιμούμε τον χρόνο σας και γνωρίζουμε ότι η αίτηση για μια νέα θέση μπορεί να είναι χρονοβόρα διαδικασία. Γι’ αυτό δεσμευόμαστε να απαντήσουμε στην αίτησή σας εντός 10 εργάσιμων ημερών.

Ηλεκτρολόγος – Τμήμα Συντήρησης

We are looking for a tech-savvy and strategically minded Head of Technology &amp; Systems, to oversee the technology infrastructure and lead key initiatives &amp; projects across Direct Banking Division, which includes Europhone Banking (Contact Center), Telemarketing (Outbound Sales), Self-Service Terminals (ATM, APS, etc.) &amp; Hybrid Sales. The ideal candidate will combine strong technological understanding with proven project management skills and the ability to coordinate across diverse stakeholders.&nbsp;The role ensures operational readiness and resilience, alignment with IT and Business Strategy, efficiency through automation, successful delivery of Direct Banking projects, data-driven decision support and overall, a seamless remote &amp; self-service customer experience&nbsp;Your key responsibilities will be:<ul><li>Leading, mentor, and develop the Technology &amp; Systems team.</li><li>Ensuring that all technology supporting Europhone, chatbots, IVRs, and self-service channels and terminals operates reliably, securely, and efficiently — contributing to frictionless customer journeys in Direct Banking.</li><li>Guarantying business continuity through robust infrastructure, disaster recovery planning, and proactive risk mitigation across all Direct Banking touchpoints and contribute to the development and testing of crisis recovery plans.</li><li>Acting as the central liaison between business units and IT, ensuring technology solutions align with the strategic direction and needs of the Direct Banking division.</li><li>Driving the implementation of intelligent automations (e.g., speech-to-text, routing, workflow automations, ATM enhancements etc.) to reduce manual effort, accelerate service, and scale operations.</li><li>Leading complex cross-unit projects—ranging from infrastructure upgrades to new contact center, sales and self-service terminals tools—ensuring on-time, on-budget, and on-quality execution</li><li>Supporting Direct Banking with data flow integration and reporting mechanisms that enable performance visibility, SLA monitoring, and improvement planning.</li><li>Facilitating cross-functional collaboration with business units, product owners, and operations to ensure end-to-end alignment on processes and service standards.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Hold a bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field (a master’s degree is a plus).</li><li>Have at least 10 years of relevant experience in a similar role within the banking or technology sector.</li><li>Possess solid knowledge of Contact Center systems and experience in leading complex, technology-driven projects.</li><li>Demonstrate strong organizational, communication, and stakeholder management skills.</li><li>Are fluent in English, both written and spoken.</li><li>Have experience working in or with Contact Centers and/or Digital Banking channels.</li><li>Exhibit high analytical thinking and strong attention to detail.</li><li>Display excellent communication and collaboration skills, with the ability to influence across different functions.&nbsp;What’s in it for you: &nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Technology & Systems

M&amp;S is changing, and it's changing fast. We are working hard to ensure our store estate is fit for the future, that will offer our customers a new and innovative shopping experience, whilst maintaining the traditional&nbsp;M&amp;S values our customers love.&nbsp;Our role is to make sure we attract the very best talent to our business and provide a really great place to work so our colleagues can reach their full potential. After all, it's our people who make us who we are. M&amp;S is going through rapid change, and here in HR we’re planning for the future in a big way! With the People Agenda at the heart of it all, now is our time to really make an impact. Think you can rise to the challenge?As HR Business Partner you will play a significant role in this tranformation journey by&nbsp;ensuring&nbsp;&nbsp;that the HR Strategy for retail is in place to help the business deliver the desired results, providing support and leadership on the people aspects of business plans and provide input on people and organizational issues, driving implementation of all HR policies and practices and strengthen employees, leading the talent development and succession planning for Retail, enabling leaders to unlock the power of retail employees by having the best talent, leaders, environment and culture to drive growth.Your key accountabilities will include:Key accountabilities and measures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving implementation of the HR Plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on store staffing on a regular basis and ensure staffing capacity is fulfilled·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive recruitment for all store-based roles·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the design of the HR plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Comp &amp; Ben Manager throughout business planning and forecast updates·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive change through digital solutions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving implementation of HR systems and policies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular store visits according to the relevant visits plan·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive the performance management process for all retail colleagues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive and coordinate the talent review and succession planning processes for Retail·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Comp &amp; Ben Manager to deliver the annual pay review process·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Secure the objective implementation of all HR policies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with Comp &amp; Ben Manager to ensure legal compliance in handling any employee relations issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist and contribute to the maintenance of the HRMS·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Using people MI and data·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capability development·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advise, challenge and support managers in their role on people-related processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organise and ensure that all Performance Management processes are in place·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in Performance Management trainings·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that ER in stores are being handled timely, legally and effectively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Builds core capability through talent planning, succession plans &amp; development interventions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support learning and development·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strengthen employee engagement·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cooperate with the HR team in order to utilize the full range of talent sourcing tools·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Agree and maintain stretching targets in line with the Business Plan objectives·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Own your part in a committed team who feel fully engaged, supported and recognized for their contribution·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take ownership for own development&nbsp;What We Offer:<ul><li>Opportunities for professional development &amp; career advancement.</li><li>Private Health Insurance</li><li>Employee Assistance Program</li><li>Corporate mobile phone subscription</li><li>Discount on the products of our company</li><li>Bonus scheme</li></ul>We are looking for people&nbsp;who are not only ambitious for themselves, but for the business and their colleagues.Job requirementsAbout youEducation and Work Experience<ul><li>Graduate (Bachelor / MSc) in Business Administration or similar degree</li><li>Excellent command of the English language</li><li>3 years minimum experience in leading a team</li><li>Proven experience of 4-6 years in full life cycle of employee</li><li>Labour law knowledge</li><li>MS Office – excellent command of Excel and Powerpoint , Power BI</li><li>HRMS previous experience will&nbsp; be considered an asset</li></ul>Key skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective business partnering demonstrating the right level of challenge and influence to drive results·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Is relevant and innovative in their HR expertise through keeping abreast of HR trends and practices·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experienced in HR practice, reward practice and employment law·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commercial acumen and understanding of the operational levers which drive success in the organisation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understands and can influence the levers to effectively deliver organisational change (structure and culture)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work at pace and with agility·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical &amp; syntheses skills to use data to identify trends and to influence and drive corrective action·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication, stakeholder management and organisational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong coaching and mentoring skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactiveness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer orientation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Facilitation skills

HR Business Partner

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

We are looking for a Mechanical Engineer, be based on-site within Central Greece, to join our dynamic Construction team having built photovoltaic plants with a total capacity of 350 MW and currently adding more to this number. Do you think innovatively, are a team player and have a passionate for sustainability. Does that sound like you? Then apply now. We look forward to getting to know you. &nbsp; &nbsp; full time - limitedYour contribution to the energy transitionAs the Mechanical Construction Supervisor, you will be responsible for on-site supervision of Mechanical (Post, Rack and Modules) construction works on solar PV EPC projects in Greece including full responsibility for technical, environmental and safety compliance, quality, schedule, and integration control.&nbsp;Ο επιβλέπων Μηχανολόγος Μηχανικός είναι υπεύθυνος για την επί τόπου επίβλεψη των Μηχανολογικών εργασιών κατασκευής σε φωτοβολταϊκά έργα στην Ελλάδα με βάση τη συμμόρφωση στα τεχνικά, περιβαλλοντικά και πρότυπα ασφάλειας, την ποιότητα, τον προγραμματισμό και συντονισμένο έλεγχο.&nbsp;You can look forward to the following tasks;<ul><li>Reporting to the Construction Manager and the Construction Team Leader, the Construction Supervisor will work with Project Purchasing &amp; Logistics, System Design, Specialist, Consultants, Suppliers, Subcontractors, and the Client to ensure compliant project execution.</li><li>Accomplish construction project/trade results by defining project/trade purpose and scope; calculating resources required; establishing standards and protocols; allocating resources; scheduling and coordinating subcontractors and staff (Quality personnel that reports to him/her); evaluating milestone assumptions and conclusions; evaluating and implementing change orders via the Construction Manager.</li><li>Responsible for inspection, supervision and reporting on construction activities in conformance with project drawings, specifications, schedules, procedures, quality requirements and safety standards in accordance with company procedures &amp; processes, legislation, standards, and industry best practice.</li><li>Responsible for management of supplier and subcontractor construction &amp; commissioning.&nbsp;</li><li>Implement KPI’s, control and monitor (trade) schedule and quality performance against baselines schedule, raise NCRs through Construction Manager and implement corrective action.</li><li>Ensure full compliance with the QHSE regulations, legislation, standards, codes, and requirements in Greece.</li><li>Ensuring contractual trade schedule and payment milestones are achieved, including preparation and compilation of documentation.&nbsp;</li><li>Responsible for daily construction reports &amp; records as well preparation and review of work procedures, QCP’s and ITP’s.</li><li>Support Logistics team with material distribution on site and incoming good inspections. &nbsp;</li></ul>Your energy is requiredYou impress us with these qualifications:<ul><li>Civil / Mechanical Engineering background.</li><li>Minimum of 5 years construction supervision experience in Mechanical infrastructure projects, 2 years utility scale solar PV plants experience.</li><li>Good communication skills, written and spoken.&nbsp;</li><li>A proven track record in successfully completing construction on time, safely and compliant with technical &amp; quality requirements and standards.</li><li>Demonstrable experience of managing Subcontractors to stringent time and quality metrics.</li><li>Conversant with construction management (control and monitoring) tools, MS Office, etc.</li><li>Conversant with construction, labour, environmental and safety requirements and legislation.</li><li>Fluent in English and Greek.</li></ul>&nbsp;You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life: &nbsp;<ul><li>Company culture: a space for creativity and innovation</li><li>International teams: collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment: benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development: access to a wide range of opportunities for advancing your career&nbsp;</li><li>Smart working: working from home opportunities is part of our commitment to cultivating a healthy work-life balance</li><li>Health insurance: we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus: work toward your best performance, with your bonus also reflecting the region's performance&nbsp;</li></ul>

Mechanical Construction Supervisor (Επιβλέπων Μηχανολόγος Μηχανικός) (m/f/d) Lamia

At EY, we’re all in to shape your future with confidence.&nbsp;&nbsp;We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​Being part of EY in Greece means being part of a team which has been announced as Top Employer for the third consecutive year, certified as a Great Place to Work for a second year in a row, and awarded as Best Workplace in Professional Services &amp; Consulting for the first time!&nbsp;At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through&nbsp;coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture&nbsp;of globally connected teams.&nbsp;Join our continuously growing team, which employs over&nbsp;2.600 professionals in Greece, to experience great&nbsp;flexibility&nbsp;under&nbsp;our hybrid&nbsp;operating model&nbsp;across our offices in&nbsp;Athens,&nbsp;Patras, and Thessaloniki&nbsp;and help to build a better working world.&nbsp;&nbsp;The opportunity&nbsp;Your business will only succeed if you build it on a strong foundation and grow it in a sustainable way. At EY, we believe that managing your tax obligations responsibly and proactively can make a critical difference. Our 50,000 talented tax professionals, in more than 150 countries, give you technical knowledge, business experience, consistency and an unwavering commitment to quality service — wherever you are and whatever tax services you need.&nbsp;EY’s more than 400 tax professionals in Greece provide you with deep technical knowledge, both globally and locally, combined with practical, commercial and industry experience. Our talented people, consistent methodologies and unwavering commitment to quality service help you build the strong compliance and reporting foundations and sustainable tax strategies that help your business succeed.&nbsp;&nbsp;Your key responsibilities<ul><li>Ensure that client requests are communicated to the senior-in-charge and addressed on a timely basis</li><li>Identify opportunities and come up with ideas to provide added value to the client</li><li>Secure and enhance client relationships at the appropriate level and present a positive impression of the firm</li><li>Use electronic working papers efficiently, including various software applications and sources of knowledge in an appropriate manner</li><li>Assist in preparing reports that will be delivered to clients and other parties Understand and follow workplace policies and procedures</li><li>Build strong internal relationships with members of the TAX team and other EY services</li><li>Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress</li></ul>&nbsp;Skills and attributes for success&nbsp;To qualify for the role you must have&nbsp;<ul><li>University Degree in Business Administration, Banking &amp; Finance, Accounting or Law</li><li>Advanced business writing and verbal communication skills both in Greek and English</li><li>Proficient skills in Microsoft Office</li><li>Excellent analytical and interpersonal abilities</li><li>Strong analytical, problem solving and critical thinking skills</li><li>Completed military obligations (where applicable)&nbsp;</li></ul>&nbsp;&nbsp;Ideally, you’ll also have<ul><li>Postgraduate studies in a related field</li></ul>&nbsp;&nbsp;What we look for&nbsp;What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, high motivation and passion to develop fast in a multinational working environment. You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;&nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li></li></ul><ul><li></li></ul><ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li></li></ul><ul><li></li></ul><ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;&nbsp;EY&nbsp; |&nbsp; Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;&nbsp;#LI-DNI&nbsp;

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